Service that Redefines Customer Value

Service that
Redefines
Customer Value
Service Solutions
from Tyco SimplexGrinnell
A trusted
life-safety partner:
Knowledgeable.
Reliable.
Innovative.
In a world where business demands
and risks are high, partnering with
a knowledgeable life-safety service
provider is paramount. You want
an expert who understands your
challenges and can be relied upon
to deliver the solution that best
addresses your needs.
Tyco SimplexGrinnell has everything
you want in a life-safety partner. As
a Tyco business, we’re advancing
safety and security by finding
smarter ways to save lives, improve
businesses and protect where
people live and work. Combining
deep customer knowledge with
innovative technologies, we deliver
responsive service and tailored
solutions to reduce risk, enhance
safety and help you manage your
environment and your costs.
Exceeding your standards
is part of our customer
promise – A promise that
defines who we are, what
we stand for, and how we
serve our clients.
Advanced technology. Highly trained
technicians. Over 150 years of
experience. These are just some of the
reasons why Tyco SimplexGrinnell is a
trusted life-safety service provider. With
Tyco SimplexGrinnell, you’ll enjoy:
The SimplexGrinnell Difference
• Wide-reaching expertise and outstanding
commitment
• Extensive experience in fire protection,
life safety and communications applied
to a broad range of industries, markets
and facilities throughout North America
In-Depth Code Knowledge
• Technicians possess exceptional
knowledge of codes, standards and
regulatory requirements.
• Helping customers comply with
standards such as NFPA 72: National
Fire Alarm & Signaling Code, NFPA
101: Life Safety Code and NFPA 25:
Inspection, Testing and Maintenance of
Fire Sprinkler Systems
Training & Certification
• Extensive in-house product and service
training helps ensure our team is
prepared to meet your needs.
• More than 1,600 Tyco SimplexGrinnell
team members are certified through
the National Institute for Certification in
Engineering Technologies (NICET).
Coverage Across North America
With 150 company-owned offices across
the United States and Canada, there’s a Tyco
SimplexGrinnell office nearby that can provide
the prompt attention and personal service you
expect from a local provider.
eServices by Tyco SimplexGrinnell
In all types of environments, Tyco
SimplexGrinnell’s suite of advanced eServices
technologies helps us deliver responsive
service, solve problems quickly and effectively,
and provide more value than ever before:
• Web-based technologies
• Remote diagnostics
• Real-time data management tools
Expert Service for Every Life-Safety Need
Cell Phone Alerts
Smoke Detectors
Pull Stations
Desktop
Emergency Notifications
Fire Smoke
Dampers
Fire Extinguishers
Emergency Call Box
Special
Hazards
Interior Voice
Communications
Kitchen Fire Extinguishers
Nurse Call
System
Emergency Communications
Speaker Array
Kitchen Range Hoods
Access Control/
Card Readers
CCTV
Backflow Prevention
Scrolling Marquee/
Readerboard
Simplex 4100ES/
4010ES Control Panels
Fire Pumps
Exit Signs &
Emergency Lighting
Integrated
Command Center
Infant Protection
Fire
Sprinklers
TrueAlert
Notification
Intrusion Control
Personnel and
Asset Location
Security Cameras
Pillow Speaker
Remote Service
Diagnostics
Wander Prevention
Time Clocks
Central Monitoring
We have a passion to protect
what matters most
Tyco SimplexGrinnell, a longtime leader
in the life-safety industry, serves over a
million customers with best-in-class fire
alarm, sprinkler, suppression, security, and
healthcare communications solutions. As
a Tyco business, we advance safety and
security by finding smarter ways to save
lives, improve businesses, and protect
where people live and work.
With our total solutions capabilities, Tyco
SimplexGrinnell stands out as a singlesource partner that can install and service
all of your life-safety systems.
We’re here to help
To learn more about Tyco SimplexGrinnell
service offerings,
visit www.tycoSimplexGrinnell.com
or call 1-800-SIMPLEX (1-800-746-7539).
Safer. Smarter. Tyco.™
© 2014 SimplexGrinnell LP. All
rights reserved. Tyco, Simplex,
SimplexGrinnell, and the product
names listed in this document are
marks and/or registered marks.
Unauthorized use is strictly prohibited.
License numbers available at
www.tycosimplexgrinnell.com or
contact your local Tyco SimplexGrinnell
office.
Printed in USA
MC102-2014-011
0614
Sales and Marketing
50 Technology Drive
Westminster, MA 01441-0001
Tel: (978) 731-2500
Toll Free: 1-800-746-7539
www.tycosimplexgrinnell.com