The American Osteopathic Association presents The Building Blocks of Medicine Webinar Series Building Blocks of Medicine Part I, Session One An Introduction to Health Insurance Jennifer Searfoss, J.D., C.M.P.E Objectives • What is health insurance? – Understanding the lingo • Medicare program overview • What is a contract? – Scope of an agreement All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Setting the Foundation All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. What is Health Insurance? • An agreement between a beneficiary and an insurance company to protect against paying the “full cost” of medical services. – – – – Beneficiary agrees to pay a premium each moth Beneficiary agrees to a deductible Beneficiary agrees to copayments for services Beneficiary may agree to stay in a certain network for services to be covered All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. “Health” is Broad • Insurance usually falls into three categories – Medical – Dental – Vision • Other policies available to cover long-term health needs for unskilled nursing, home health and/or hospice care. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Understanding the Lingo PREMIUM: Amount paid by the beneficiary as a lump sum or periodic installments to compensate the insurer for bearing the risk of a payout. DEDUCTIBLE: A specified amount that the beneficiary must pay before the insurer will pay a claim. COPAYMENT: A payment made by the beneficiary in addition to that made by an insurer. COINSURANCE: The deductible and copayment amounts combined that are the financial responsibility of the beneficiary. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Understanding the Lingo BENEFICIARY: The insured person. For most insurance, this includes the policy holder and all dependents (spouse, children) on the policy. For Medicaid, each individual is the policy-holder. INSURER: States license health insurance carriers. Administrative Services Only: This is employer-based coverage where the employer bears the risk. Insurance companies only administer the network and process claims. This falls under federal jurisdiction. State law does not apply. Fully Insured: This is self-insured and small business policies where the insurance company bears the risk. State law applies. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. An Example: Exchange Products Plan Type Monthly Premium Range Typical Deductible Coinsurance Max outof-pocket Age 20 Age 64 Bronze $68-150 $320-707 $5,000 70% $6,350 Silver $106-171 $499-806 $2,000 80% $6,350 Gold $121-205 $571-967 $0 80% $6,350 Platinum $171-181 $806-853 $0 90% $6,350 Catastrophic $93-135 $6,350 100% $6,350 (up to age 30) All sample figures are for single coverage. Amounts for families would be double. Sample premium rates from Montgomery County, Maryland for non-smokers. All plans have to cover a wide range of benefits. Lower-income enrollees in exchanges are eligible for reduced cost-sharing. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Medicare Overview All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Parts of Medicare • Part A (hospital insurance) – Medicare Part A helps cover inpatient care. – Most people do not pay for Medicare Part A coverage. • Part B (medical insurance) – Medicare Part B helps cover doctors’ services and outpatient hospital care. – Most people pay a monthly premium for Medicare Part B. • Part C (managed care; “Medicare Advantage”) – HMO contracts offered in 1982. 1.6 million benes enrolled by 1992. – Part C established by Congress in 1997 (BBA). First offered as HMO in 1998 and revised in 2003 (MMA) as insurers exited market. – Today, over 20 percent Medicare benes enrolled in MA plans. – If entitled to Part A and enrolled in Part B, beneficiaries eligible to switch to a MA plan, if in service area. – Some plans have a monthly premium; may include Part D benefit. • Part D (prescription drug coverage) – Created in 2003 as part of the MMA. Coverage began Jan. 1, 2006. – Monthly premium or included in Part C benefit. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. 2014 Medicare Coinsurance • Part A: Most people don’t pay a premium. – If a person didn’t quality and wishes to purchase Part A coverage, the monthly premium is up to $426 each month. • $1,216 deductible for each benefit period – Days 61-90: $304 coinsurance per day of each benefit period – Days 91 and beyond: $608 coinsurance per each "lifetime reserve day" after day 90 for each benefit period (up to 60 days over your lifetime). All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. 2014 Medicare Coinsurance • Part B: Beneficiaries may have Medigap plans to help pay for these costs (separate premium). – $104.90 monthly premium – $147.00 deductible – 20% copayment All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Medicare Payment Systems • Medicare Part A – – – – Hospital (prospective payment system) Nursing Home (prospective payment system) Home Health (prospective payment system) Hospice (prospective payment system) • Medicare Part B – Hospital outpatient (prospective payment system) – Physician services (RBRVS) All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Other Payment Systems • Ambulatory surgical centers • Specialty facilities not included in the payment system for other acute care hospitals • • • • – Psychiatric facilities, cancer hospitals, children’s hospitals, long-term care hospitals, inpatient rehabilitation facilities Clinical laboratories Ambulance services Dialysis for patients with end-stage renal disease Special payments for rural hospitals All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Outpatient Hospital Payment • The hospital outpatient payment system is also a PPS whereby hospitals receive a fixed payment called an ambulatory payment classification (APC) for a specific procedure. • Unlike the inpatient system, if multiple procedures are performed, the hospital may be eligible to receive more than one APC payment per outpatient admission. – OPPS runs on a calendar year basis (Jan. 1 – Dec. 31). • Services include ED visits, diagnostic procedures (needle biopsies, mammograms) and surgeries (knee repair). All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. What Are APCs? • OPPS payments are based on the APC system, which divides outpatient services into approximately 750 groups. • The services within each APC group are clinically similar and require comparable services. • CMS bundles services and items (drugs, supplies) associated with primary procedure. • Each APC is assigned a relative weight based on the median cost of the services within the APC. • Exception: Some services are temporarily assigned to “new technology” APCs. These services are too new to be represented elsewhere in the outpatient PPS. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Payments under the OPPS Payment = APC weight x Conversion factor x Wage index + Add-on payments Conversion factor Coverts weight into dollar amounts Wage index Accounts for geographic variation in hospitals’ labor costs (applied only to labor portion of rate) Add-ons Pass through payments for new drugs and devices for 2 to 3 years, outlier payments for high-cost services, outlier payments for high-cost services, hold harmless payments for certain hospitals, transitional payments to limit loss under the PPS. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. The Resource Based Relative Value Scale (RBRVS) • Congress adopted the current update formula for physician payments in the Balanced Budget Act (BBA) of 1997. • Anesthesia services are based on values from a uniform relative value guide developed and maintained by the American Society of Anesthesiology (ASA) and use a separate payment system which we will not cover today. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Medicare Reimbursement Formula Resource Based Relative Value Scale Payment = {(RVU work x GPCI work) + (RVU practice expense x GPCI practice expense) + (RVU malpractice x GPCI malpractice)} X conversion factor RVU = Relative Value Unit GPCI = Geographic Practice Cost Indices All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Relative Value Units (RVUs) • Modifications to the RVU values must, by statute, be conducted in a manner that does not increase aggregate costs to the Medicare system by more than $20 million per year. • To prevent Medicare expenditures from exceeding this cap, CMS must lower the conversion factor, thereby reducing physician compensation for all services. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Geographic Practice Cost Indices (GPCIs) - gyp·sies • GPCIs consider variations in the cost of providing medical products and services across the country. • Each area is attributed its own GPCI for each of the work, practice expense and malpractice factors. – 90 different GPCI localities • CMS is required to update GPCIs at least every three years. – Data often from the census (thus a 10 year update). All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. The Conversion Factor • • • The “conversion factor” is a multiplier, converting the geographically adjusted inputs to full Medicare allowable. Annual adjustments are based on the Medicare Economic Index, a measure of medical inflation, which is modified by the figure resulting from the Sustainable Growth Rate (SGR) formula. The SGR is essentially a cost control mechanism and is the result of four estimates: • • • • Change in national gross domestic product Increase in beneficiary enrollment in Medicare Increase in physician fees Cost of complying with new law/regulation All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Other Payment Models • Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DEMPOS): Uses a competitive bidding process for area venders of items and supplies • AWP/ASP: Published rates for physician injectible drugs (chemo). – Average Wholesale Price (AWP) is a varying technique of calculating drug sales rate. – Average Sales Price (ASP) is a published Medicare rate based on manufacturer reporting of sales prices. – Medicare competitive bidding project failed. – Some payers now reimbursing based on cost with invoice. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Medicare Advantage • Balance Budget Act of 1997 established Medicare Part C, effective Jan. 1, 1999. – Mandated coverage but great flexibility. • Major benefit – drug coverage but optional • Other benefits – preventative services often covered but Congressional testimony illustrated payer difficulty in showing “new” services that were covered. • Only available in certain areas. • Payment rates and coverage policies set by payer. – Must include national coverage policies and certain other conventions. – Generally more like private insurance rather than Medicare. All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. What is a contract? All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Statue of Frauds & the Four Corners • An act of the English Parliament back in 1677 established the common law considerations for contracts – States adopted some form of the Statute of Frauds that is also consistent with the Uniform Commercial Code (sale of goods) – The “four corners” of the contract reference the page(s) of the contract to evidence the agreement rather than additional evidence from oral agreements or how the parties acted (parol evidence) • Thus, contracts today in the United States generally must: – – – – Be in writing Last longer than one year Signed by the party paying for the goods or services Specify the prices for goods and services All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Medical Contracts Are Different • Participation agreements in health plan networks often do not include an exhaustive list of goods and services covered by the contract – Rates for top codes for “specialty” – No disclosure of how proprietary claims processing edits will affect rates • Administrative guides and other notices are part of the agreement by reference All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Types of Contracts • Bilateral agreements: signatures from both parties (clinician and health plan) required • Unilateral agreements: agreement signed by initiating party (health plan) and unless the other party (clinician) disagrees within a specified timeframe, the agreement is effective – Most changes to contracts are done unilaterally – Notice of changes may not need to be mailed – Timeframe must be “reasonable” All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. The Agreement • Establishes the responsibilities of each party • Threshold for credentialing and privileges • Covers “medically necessary” services – Medical services considered reasonable, necessary, and/or appropriate, based on evidencebased clinical standards of care • Clarifies timely filing requirements – How quickly claims must be submitted to be paid and how quickly they will pay you All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Things To Check • Term period – Generally an initial term, then evergreen – Termination requires a notice period prior to anniversary. Ex: 120 days notice prior to 6/1 anniversary means formal written notice was due to plan by 2/1 • Notice requirements for changes to practice • Document retention requirements • Office availability; appointment availability All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Part II: Enrollment & Credentialing To receive a contract, each physician must be enrolled or credentialed. – What are these requirements? • Who do they apply to? – How does Medicare differ from private insurance? – What is revalidation or re-credentialing and why is it required? – Online systems: PECOS and CAQH’s Universal Provider Datasource All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. The Building Blocks of Medicine Webinar Series www.osteopathic.org/buildingblocks May 22: Medicare Enrollment and Health Plan Credentialing All rights reserved. © 2013-14 Searfoss Consulting Group, LLC. To distribute or copy, please contact jen@SCGhealth.com. Questions Jennifer Searfoss, J.D., C.M.P.E o 888-886-8054 e jen@SCGhealth.com Practice Management Communications • Free, timely and relevant practice management email communications from the AOA. • Physicians, practice staff, consultants and other health care partners are invited to sign up. Sign up by sending a subscribe message to practicemanagement@osteopathic.org Practice Management Webinars www.osteopathic.org/pmwebinars Movie • • • • HIPAA Meaningful Use ERISA ICD-10 • • • • Coding Value Based Modifiers Healthcare Literacy Building Blocks of Medicine Please support our work through your AOA membership. Join today. To become a member call the AOA toll free at (800) 621-1773, press 1 or join online www.osteopathic.org/membership