CallXpress®
Voice Mail User Guide
Quick Reference Card
Kinesis / UNIVERGE® UM8500 Emulation
Welcome to UCR Voice Mail System. With this System, you can receive, reply to, and forward voice, e-mail,
Welcome
to the Kinesis
UM8500
Withcontrolled
this system,
you
can
receive,
reply
to, and forward voice,
and fax messages.
The /system
is emulation.
accessed and
using
the
keys
on your
telephone.
e-mail, and fax messages. The system is accessed and controlled using the keys on your telephone.
Calling Into the System
To
messaging
system,
dial the
access
Toaccess
accessthe
the
messaging
system,
dialsystems
your system's
number. Depending on whether you access the system
access number. Depending on whether you access
from campus or via an external access number, you may
the system
inside
your organization
or via
an
need
to enter from
both your
mailbox
number and your
access
external
access
number,
mayforneed
to enter
both
code.
When
you log
in to theyou
system
the first
time, you
yourset
mailbox
number
access
code.code.
When
must
up your
mailboxand
andyour
choose
a security
Your
mailbox
is assigned
to the
you first
by the
Communications
you lognumber
in to the
system for
time,
you must
Department.
the access
numbers
for your code.
system and
set up yourWrite
mailbox
and choose
a security
your
mailbox
number
below.
Once
your
message
box is set
Your mailbox number is assigned to you by your
up, add the security code.
Key Reminders
Main Menu
Use the following commands after logging in to your
account:
Listen to new messages
2
Create and send a message
ABC
3
system administrator. Write the access numbers for
your system and your mailbox number below. Once
your message box is set up, add the security code.
Access Numbers
1
DEF
4
GHI
External Access Number: (951) 827-6000
1
Restart message playback
2
Save message
ABC
System Setup
3
DEF
4
During setup, the system asks you to record your
name, record your personal greeting, and set your
security code.
GHI
6
MNO
7
PQRS
8
TUV
Mailbox Number:
9
WXYZ
Security Code:
(Security Code must be a minimum of 4 digits long)
Notes:
© Applied Voice and Speech Technologies, Inc.
UNIVERGE is a registered trademarks of NEC Corporation
P/N 1081-51144-00 Rev 1
Access the setup options
Message Playback
Internal Access Number: 26000
Authentication
Listen to previously saved messages
Delete message
Reply to message
Mark message as new
Skip back 5 seconds‡
Pause message playback
Skip forward 5 seconds‡
Common Keys
The keys on the bottom row of your keypad can
have one of several different context sensitive
functions. Although similar, these functions vary
depending on the options of the menu in which the
key is pressed.
‡
*
Cancel or back up
#
Skip or move ahead
0
Help
Only available for messages in your voicemail. Not
available for messages in your e-mail inbox.
UCR Voicemail User Guide
Access your voicemail box
Press ‘Message’ key or
Dial x26000
Message Playback Controls
Enter your Security Code
1
Restart Message Playback *
2
Save Message *
ABC
Reply to Message
1
Return Call
2
Reply with Message *
ABC
Help
Main Menu
3
Delete Message *
DEF
4
Listen to New Messages
2
Create a Message
MNO
Listen to Saved Messages
PQRS
3
DEF
4
GHI
0
OPER
GHI
6
7
Return to Previous Menu *
Skip Back 5 Seconds *
8
Pause/Resume Playback *
Setup Options
TUV
Help
WXYZ
Exit System
OPER
9
Skip Forward 5 Seconds *
Help *
Replay Message
After Message Controls
Save Message
Return to Main Menu *
Repeat Main Menu *
#
Help *
Mark Message as New *
0
#
OPER
Reply to Message *
1
ABC
0
Stop Playback *
1
Replay Message
2
Save Message
ABC
3
DEF
4
GHI
Address and Record Message
Go To Next Page
5
Press 1 to Edit Message Options
JKL
6
MNO
9
WXYZ
0
OPER
Message Options
Delete Message
Reply to Message
Forward Message *
Mark Message as New *
Replay Sender/Message *
Help
Set Special Delivery
Return to Main Menu *
1
2
ABC
3
DEF
4
GHI
0
OPER
Change Addressing
Change Recording
Set Special Delivery
Review Message
Help *
1
2
ABC
3
DEF
4
GHI
0
OPER
Cancel Message
Urgent
#
Next Message
Delivery Receipt
Private
Future Delivery
Help *
Cancel Special Delivery
* These menu items are not spoken
#
Send the Message
#
Send the Message
by the system however, they will
function as listed.
UCR Voicemail User Guide
From Previous Page
Personal Options
Setup Options
1
Personal Options
1
Change Message Notification
2
Change Daily Msg Reminder
ABC
2
ABC
Messaging Options
3
DEF
3
DEF
Auto-Attendant Options
4
GHI
4
GHI
Record Standard Greeting
5
JKL
6
MNO
Record Out of Office
Greeting
6
MNO
7
Quit Phone Manager
PQRS
Record Personal Greeting
Change Security Code
Record Your Name
Record for Sponsored Box
Record for Sponsored Box
Messaging Options
2
Auto Attendant Options
ABC
3
DEF
1
Change Call Blocking
5
JKL
Quit
6
MNO
Record Name for Sponsored Box
Greetings
Change Personal Distribution List
2
Change Msg Presentation Order
ABC
3
Change Msg Envelope Settings
Quit
DEF
Standard Greeting
Auto-Attendant Options