Our Business
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CORPORATE
RESPONSIBILITY
Our Workplace
Our Marketplace
Our Community
CR
Our Environment
CORPORATE
RESPONSIBILITY
Our Business
CR
1 2 3 4
Welcome to our latest CR Report
At Eurovia, we have reported on our strategy and performance each year since 2008.
This report covers activities carried out during 2013 and looks at key targets for 2014. We have
compiled it with emphasis on addressing our customers, employees, communities, suppliers,
partners and shareholders.
If you have any comments, queries,
or requests for the coming year,
please get in touch with me.
Siobhan Riordan
Group Sustainability and CR Advisor
e: Siobhan.Riordan@Eurovia.co.uk
Our Business
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Contents
Contents
We have chosen to report on four key areas that align with our CR strategy:
Workplace, Marketplace, Community and Environment.
We work with Business in the Community on CR reporting, taking guidance on how and what to report.
The information and stories presented here give evidence of activities in operation throughout our group.
Further details can be sought from our websites.
1
Our Workplace
What it is like
to work in our group.
page 13
2
3
Our Marketplace
Our products and services, and how
we contribute to our industry.
Our Community
How we interact with and support
communities where we work.
page 23
page 31
www.eurovia.co.uk
3
Our Business
Learn more about our group,
including Ringway and Eurovia.
4
page 4
Our Environment
What we do to protect and
enhance the areas we work in.
page 41
www.ringway.co.uk
Our Business
Our Business
Foreword
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I am delighted to present Eurovia’s latest Corporate Responsibility report. In 2013, our business grew significantly in both services - contracting and
production - which stretched our management and support functions significantly. This should have been better anticipated and the impact managed more
effectively but we have taken a lot of learning from the experience and put in place a number of recovery and business improvement plans. These will help
our businesses establish themselves more effectively and bring future sustainability by widening the scope and services we offer.
Highlights
CR Champions are now established throughout our group and
supported in carrying out their responsibilities.
We have carried out mobilisation of the new Highways PFI
pathfinder 25 year contracts in the London Borough of Hounslow
and on the Isle of Wight. The core investment phases see
wholescale Highway and Streetscene regeneration of roads,
footways and structures, and investment in LED street lighting.
Both contracts require wide-ranging “Operate & Maintain”
services and have extensive street cleansing requirements, all
run via a central operations and communications hub.
Performance
Alongside many opportunities, rapid growth brings challenges.
This included a dip in the progress of our all-important Health
& Safety performance, which remains our highest priority. In
South West Highways, we had a tragic fatality of one of our
operatives. This has been terrible for the family, and for SWH
colleagues and the whole community in our company. There
has been a thorough investigation by our shareholders, and
investigations by the Police and the Health & Safety Executive
are ongoing.
David Campbell, our Group Health, Safety and Environment
4
Director, is leading an HTMA Centre Line Working Party, which
includes the Health and Safety Executive, to establish guidelines
for all highways-related tasks on or near the centre line.
I was pleased that our management of environmental impact
continues to improve as we closely monitor and control our
carbon footprint and are reducing our waste to landfill.
2013 was a successful year for Eurovia’s Surfacing, Contracting,
Specialist Treatments and Roadstone businesses, with positive
orders for 2014. The established Ringway term service contracts
were also successful, although our greatest focus was on business
and service improvement of our newer Ringway contracts.
Ringway Jacobs, BEAR Scotland and South West Highways, our
long term Joint Venture companies, all continue to perform strongly.
A UK-wide employee survey helped us target what’s working
well for our workforce and where we need to do better. A followup survey in 2015 will show us whether we achieved our aims.
Scott Wardrop
Chief Executive
EUROVIA UK
Our Business
Eurovia UK - Structure
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Our Business
Eurovia Management Shared Service Centre
JLUK Technical Consultancy Services
Specialist
Treatments
Eurovia Specialist
Treatments
Contracting
Specialist
Businesses
Manufacturing
& Production
Term
Services
Eurovia Surfacing
Euromark
Eurovia Roadstone
Bracknell Forest
North Kent
Roadstone
North Yorkshire
Eurovia Contracting
North
Midlands Highways
Alliance (MHA)
Eurovia Contracting
South
Eastern Highways
Alliance (EHA)
Eurosigns
RVG
Wight Building
Materials
PFI’s
Joint Venture
Companies
Cheshire West
& Chester
Hertfordshire
Devon
Shropshire
A30/A36 DBFO
Worcestershire
Milton Keynes
A130 DBFO
A1(M) DBFO
Buckinghamshire
A417 & A419 DBFO
Cheshire East Council
Newport SDR DBFO
London Borough of
Kensington & Chelsea
Essex
NE Trunk Road
SE Trunk Road
NW Trunk Road
5
London Borough of Newham
LoHAC North East (TfL)
London Borough of Islington
London Borough of Haringey
Our Business
Our Business
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Eurovia provides specialist services to the highways, construction and transport
industries across the UK. Our businesses cover asphalt production, the manufacture
and installation of signs, highway construction, and the production and laying of
roadmarking materials and specialised surfacing. Every Eurovia business can call
on expertise from across Eurovia UK.
Eurovia Contracting
• Eurovia Surfacing
• Eurovia Contracting North
(working with Midlands Highways Alliance)
• Eurovia Contracting South
(working with Eastern Highways Alliance)
• Eurovia CCTV services
Specialist Businesses
• Eurosigns (sign manufacture)
• RVG (vehicle graphics)
• Euromark (road marking materials
manufacture and installation)
Jean Lefebvre UK
Specialists in pavement engineering, asset
management, technical knowledge, product
development and technology transfer.
Jean Lefebvre (UK) is a technical consultancy
to our group and to external clients.
Eurovia Management Ltd
Shared head office function providing all
core corporate management services to
Ringway and Eurovia.
Ringway is one of the national leading providers of
highway services. We are renowned for our consistent
delivery of quality performance at efficient cost, and
for sustainability and innovation.
For more than 30 years we have worked closely with local
authorities, delivering integrated services that range from
highways maintenance, gully cleansing, grass cutting,
traffic management and street lighting installation to
winter service planning and delivery and emergency
response. Our flexible approach and broad expertise
enable us to anticipate and meet the varied needs of our
clients, keeping relationships strong.
Specialist Treatments
Eurovia Specialist Treatments
(Specialist surfacing treatments)
Eurovia Roadstone
Asphalt production
Eurovia UK
Description
Turnover (£million)
Excludes Joint Ventures
6
2010
296.5
2011
291.5
2012
287.9
2013
443.8
Our Business
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Ringway & Joint
Ventures Coverage
7
Our Business
CR
Our Business
Our Business
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Corporate Responsibility in practice at Eurovia UK
We believe that good CR is good business.
The principles of corporate responsibility mirror
Eurovia’s business values and have informed our
approach for many years. Each year, we work
hard to push CR strategy deeper into practice,
setting genuine targets that require thought,
planning and buy-in throughout our organisation.
2013 saw a step-change in our community
engagement, as the CR Champions we have nominated
within every one of our businesses began to fully
exercise their responsibilities. CR Champions are
supported by the CR Committee and the Group
Sustainability & CR Advisor, and we take their
work and recommendations very seriously. In
their first year of full functioning, we have found
their local knowledge and on-the-spot research
invaluable in targeting community support where
it is most relevant.
CR Champions investigate which parts of a community
- particularly the young, the old and the vulnerable
- may be affected by our activities and work with
them to make the experience positive. In this way,
we’ve found schools that welcome our input when
teaching children about safety, and helped a
hospice rebuild the paths in its grounds using
recycled materials from our works. We find
imaginative interventions make a huge difference,
as long are they are truly appropriate.
Eurovia and Business in the Community
Since 2009, we’ve had our CR activities rated on the
Business in the Community CR index - a rigorous
investigative tool that BITC has used to interrogate
CR performance for more than a decade. Our ratings
over the years vividly illustrate our progress: from
an initial bronze rating in 2009, we achieved silver
in 2011 and in 2013 were finally awarded gold
status, representing an overall score of 90%. It’s an
achievement every one of our team can be proud of.
“This shows how we are continually developing,
innovating and improving our business,” says Scott
Wardrop, Eurovia UK Chief Executive. “Ahead of our
competitors and peers in our sector, we have been able
to show the real, positive impacts we are having as a
business and how we are working to be more
responsible and to make things better for our staff,
the communities where we work, and the environment.”
Stephen Howard, Chief Executive of Business in the
Community, said: “I congratulate Eurovia UK for
achieving Gold because it signifies a key step on the
journey, a willingness to rise to the challenge and
that they are part of a movement of responsible
business in which all companies have their unique
part to play.”
8
One year ago, in our 2012 CR report,
we set ourselves 12 new CR targets
for the year ahead. How have we done so far?
Obtain ISO 50001 ‘Energy Management’
standard at our head office.
Ongoing - We have set up the energy management
system for the site and completed our precertification
audit. In early 2014, we will have the system verified
by our independent partner and will then roll it out
to other parts of our business.
Increase the number of STEM Ambassadors
within the group, with at least one in each
Ringway business and larger Eurovia businesses.
Achieved - We now have 18 acting Science Technology
Engineering or Maths (STEM) experts throughout
the group. This was partly achieved by successfully
encouraging graduates to take up the role.
Report on energy saved through
energy reduction methods.
Achieved - 1% of our energy consumption came
from renewable sources during 2013. Energy
saving measures in Eurovia head office saved 5%
of electricity during our campaign in December.
Our Business
Report on % or volume of water consumed
from recycled methods.
Achieved - We have captured rainwater in our
Bracknell depot, Island Roads and Hounslow
Highways offices. This is only supplying 1% of our
total water consumption so far.
Engage with our stakeholders on
Corporate Responsibility.
Ongoing - We use our website, publications and
meetings to communicate with stakeholders on
topics that include, for example, CO2 and sustainable
travel, although the full CR agenda is not specifically
addressed. We will continue to review communications
throughout 2014/15 to ensure we always understand
what our stakeholders want to know about us and
engage accordingly.
Increase skills support to reduce engineering
skills gap, supporting school leavers to choose
our industry.
Achieved - We have continued to take on
graduates and apprentices and recognise that
spending time with schools and at career
development days encourages students to consider
careers in our sector. A specific result is hard to
measure and we consider that there is more
targeted work to be done. See page 11 for
information on SWH National Skills Academy.
Invest in gully waste treatment processes to
recycle water content and reduce waste to landfill.
Achieved - See page 46 for the full story.
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Our Business
Fit water meters on all un-metered sites to provide
accurate water consumption information.
We met seven of the 10 CR targets
we set ourselves in 2011
Publish GRI content for sustainability and
CR reporting on website in 2013.
Our 2012 CR report shows how we met seven of
the 10 CR targets we set ourselves in 2011. In
2013, we continued to work towards the three
unmet targets, with the following results:
Ongoing - All but two of our permanent sites now
have water meters.
Ongoing - Website redevelopment during 2013
meant that this target was not feasible. Considering
this for 2014/15 and joint independent verification.
Complete supply chain performance reviews
throughout 2013, using our system eSource.
Part of these reviews will consider their
environmental and social performance.
Achieved - Performance reviews are being
completed around the business.
Engage with our supply chain on
Corporate Responsibility.
Achieved - CR was addressed at our to our Group
Supply Chain Conference 2013, attended by our
large, national suppliers. We also ensured that CR
was incorporated by both our new PFIs in Early
Contractor Involvement meetings.
Pilot six retrofit electric hybrid duo-power units on
our Ford transit tippers around the Group to see
how they perform in ‘real-life’.
Achieved - We fitted units in tippers on the Isle of
Wight. We could see the results like for like
considering territory and work types.
9
Start recording Scope 3 emissions and implement
programmes to obtain this data from our supply
partners.
Achieved - Recording of Scope 3 (Indirect)
emissions has now been trialled by Ringway and
rolled out to larger Eurovia schemes. This data is
gathered on key strains of the Scope 3 criteria,
mainly related to waste, distribution and materials.
Help the environment by increasing our use of
sustainable products/cold micro-surfacing - such
as ULM, Ultraphone, Gripfibre and Griptex options.
Achieved - In 2013, we sold twice the amount of
these sustainable materials as we did in 2011.
Make improvements to VC/TC facilities and
recording car sharing better.
Ongoing - We support the use of conferencing
facilities to reduce travel and related emissions but
are emphasising computer- and internet-based
solutions rather than improving our VC/TC provision.
We do encourage car sharing, with dedicated
parking in some areas of the business.
Our Business
Our Business
Our achievements
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Eurovia UK
Throughout 2013, we have received numerous awards and recognition for our achievements.
Some of these are detailed on these pages and throughout this report.
Shropshire in Bloom
awards Ringway
Considerate Constructors
Eurovia was awarded a 2013 National Company Award by the
Considerate Constructors Scheme (CSS). Ringway Jacobs also won
Bronze in the Awards, for Bow Common depot.
Eurovia’s A57 Worksop Road/Sheffield Road Improvement Scheme in
Rotherham and Ringway’s Cowgate Enhancement Scheme in Peterborough
have also both been awarded certificates for ‘Performance Beyond
Compliance’ from the Considerate Constructors Scheme (CCS).
Read the full story on page 24.
RoSPA Double Gold
RoSPA Awards Adjudication Panel have
recommended that Eurovia UK be
awarded the RoSPA President's Award
(11 consecutive Gold’s) for Occupational
Health and Safety and the MORR Gold
Award for management of road risk.
Shropshire in Bloom Committee hosted the
awards to celebrate and recognise efforts of
people who helped the town achieve a Gold
Award and Category Award the RHS Britain in
Bloom competition.
Working in partnership with local businesses and
council teams, Ringway staff helped to achieve a
number of awards for the town, including the
“Small City” and “Public Park” awards.
Eurovia UK ranked Gold in Business in the Community’s Corporate Responsibility Index.
10
Our Business
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Eurovia won two
awards at this year’s
Brake Fleet Safety Conference and Awards:
the Fleet Safety Innovation Award for the
company-wide road safety campaign ‘Drive
for Life’ and the Best Newcomer to Road Risk
Management Award.
Ringway East Midlands scoops
Green Accreditation Award and
Great Green Award. See page 41
Innovation Awards
Our Business
Excellent Customer Service
Eurovia companies swept away with three top
prizes at the VINCI UK & Ireland Innovation
Awards 2013. Read the full story on page 25.
Two members of Hounslow Highways’ Street
Cleaning Team were winners in the ‘Excellent
Customer Service’ category of the London
Borough of Hounslow’s Staff Recognition Awards.
South West Highways has become recognised as
a National Skills Academy for Construction.
This scheme is led by CITB, where a dedicated project
skills co-ordinator supports the Training Centre in Devon.
Highway Industry Product of the Year
Hounslow Highways was named
runner up in the “Quality
Improvement” category in the Keep
Britain Tidy Annual Network Awards
BEAR Scotland, together with Vaisala Limited, won this year’s
Highways Magazine Excellence Award for ‘Highway Industry
Product of the Year’ for the DSP310 (Mobile Service) Condition
Patrol (Winter Carriageway Condition Sensor).
11
Our Workplace
Our Business
Above: Eurovia Surfacing completing work on the Isle of Wight, on behalf of Island Roads.
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Our Business
Our Workplace
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Our Workplace
Looking after our people in their place of work is our highest priority. We owe our position as a
successful, sustainable company to a workforce that remains safe and well despite operating in
high-risk environments. Their wellbeing is crucial to our service: to our clients, and to the public.
Above: Training for operational staff
at Hounslow in 2013.
During 2013 Eurovia UK
spent over £850,000
on training.
This significant investment has
been provided to support the
start of our new contracts.
The start of two new PFI contracts - Hounslow Highways and,
on the Isle of Wight, Island Roads - along with growth in Term
Maintenance contracts in Shropshire and Hertfordshire,
effectively doubled the size of our workforce in one year. The
efforts of our group HR team were critical to support a smooth
TUPE transfer and positive experience for new starters. We
wanted to know more about those new employees, too: the
story of our group-wide survey can be found on pages 16-17.
“I was concerned about the personal changes
with the PFI and my new role. But it’s been
fun and I relish a new challenge.”
Mandy Clifford, Finance Assistant, Hounslow Highways
Keeping safety standards high was an issue inherent in the
induction of new staff. Despite our efforts, we saw a rise in
the number of safety incidents resulting in time off. Analysis
suggests this trend will correct in coming months, being due
to the number of people taking on new procedures and ways
of working - but we are never complacent.
13
You Said
We did
We continue to improve and to target our training provision,
and to promote “near miss” reporting as a means of preventing
harm. Encouragingly, the number of “near miss” reports
continues to rise, meaning our staff are spotting and acting on
issues that could cause accidents or injury. To support this
trend, at managerial level we emphasize the importance of
feeding back to employees who raise such issues: a process we
call, “You said - We did”.
Positively, as part of our expansion we have been able to create
brand new jobs and to open up apprenticeships in several
geographical areas. Upskilling our workforce and making a local
difference remain corporate priorities and we are pleased to
provide local opportunities, as you can read in this section.
1
Our Workplace
Safety
Our Business
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Eurovia UK HSE Team
Eurovia UK HSE Team
Each year, we ensure that our safety message is refreshed and re-emphasized in the
mind of every single employee. This is never more important than when new people
join our group: this year our workforce doubled in size.
Our HSE team invested enormous efforts on the
first day inductions for our two new PFI contracts.
From the moment of becoming a Eurovia UK
employee, it is vital that everyone understands and
engages with the way we do things - health and
safety being paramount.
Induction training is in addition to the day-long
safety briefing run by each of our businesses at the
start of every year. All employees attend. We are
proud of constantly progressing the content of this
training: tailoring presentations and workshops in
response to new information, legislation and
feedback, and producing targeted films and training
materials to focus on priority issues in new and
engaging ways.
We also use this forum to gather feedback from our
operatives, and we discuss and share data from
across our group and industry partners. Open
communication about incidents and near misses is
essential to improving everyone’s safety and we
work particularly hard to maintain and reward a
culture of openness about the workplace issues
that we face.
Safety briefing at Ringway Worcestershire
Once more this year, we refreshed and re-ran our
successful Drive for Life driving safety campaign,
timed to end at Brake’s national Road Safety Week
so that our group-wide message is reinforced on a
national scale.
Near-miss reports and employee feedback raised
vehicle reversing as an important safety issue. We
responded with focused toolbox talks, including
specially produced safety videos for drivers, and
renewed emphasis on involving our supply chain in
this issue. In this way, we ensure that our safety
culture extends to everyone working on our sites.
14
Thinking about
Consequences
Our Chief Executive, Scott Wardrop, pulls
no punches about Eurovia’s concerns in
the opening shots of our newest safety film,
Consequences. “We have to get to the root
causes,” he says, “We have to make
a difference.”
Consequences - launched on Eurovia International
Safety Day in May 2013 - has been shared across our
industry, with all proceeds from DVD sales going to
charity. The hard-hitting film illustrates the far-reaching
impact of a serious accident or incident at work,
featuring emotional interviews with real Eurovia
employees and their colleagues. Our aim, as Scott
makes clear, is to reach every worker with the message
that any single safety lapse is completely unacceptable.
been donated to BRAKE through
£600 has
the sale of the ‘Consequences’ DVD
Our Business
Eurovia UK HSE Team
Hand Arm Vibration
We are concerned with ensuring that our
employees are sufficiently protected from Hand
Arm Vibration Syndrome (HAVS), which can
affect the nerves, blood vessels, muscles and
joints of the hand and wrist of people using
certain types of power equipment.
Trials have been carried out in selected divisions
across the group to ascertain the effectiveness of
our control measures. These measures include job
rotation, appropriate PPE, provision of training
and information, and the selection and
maintenance of equipment.
The trial demonstrated that
our control measures are
successfully limiting
exposure. Feeding back
results to our operatives
further reassures them that
risk to their health is being
appropriately controlled.
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Face Fit Testing
Refresher
Face masks are used in areas of
our group to prevent
inhalation of dust or fumes.
Supporting our employees to
wear these correctly was a task
we refreshed in 2013.
Our Workplace
Safe Digging
at Ringway Jacobs
Ringway Jacobs is on a mission to stop service
strikes: we want zero unplanned interference with
cables, power and water infrastructure when
excavating highways and pathways.
We invested in testing kits and trained our
HSE advisors to test all operational staff
and work with them to achieve a well
fitting mask.
5 Minutes on safety
Following a VINCI
innovation award in
2012, we have adopted
the 5 minutes on safety
approach throughout
our business. This
dissemination is part of
the purpose of the awards and it is working
really well in many parts of our business.
The key idea of this process is to gather all
operational employees together at the start
of the shift, spend 5 minutes running over
safety for their tasks on the day.
15
We asked operatives to trial two new detectors,
the eCAT4+ and Genny 4 - Cable Avoidance Tools.
The detectors identify the presence and depth of
underground services and store relevant data for up
to 12 months, providing a valuable record of when
and how the equipment has been used. This insight
informs staff training, as incorrect use is easily identified.
Since the trial began in summer 2013, we have
achieved our aim: zero service strikes by our internal
operatives. The successful scheme will now be rolled
out across the entire group, including subcontractors.
Our Workplace
Our Business
Ringway Careers
Creating Opportunities in
Cheshire West & Chester
Our contract in Cheshire West & Chester has led to the
creation of 21 jobs for local people: 17 permanent
roadworker positions and four roadworker apprenticeships.
The roadworker role is central to our contract. It involves
footway reconstruction, kerb laying and a range of repairs
including carriageway patching and drainage. The new
recruits will be based out of Ringway’s two borough offices,
at Winsford and at Guilden Sutton in Chester.
The four apprentices are further eligible for Ringway’s
national apprenticeship scheme, which involves two years
of college and can lead to a Diploma and Level 2 NVQ in
highways maintenance operations.
“Ringway prides itself on employing
local people and I am pleased that
through our apprenticeship scheme
we are able to invest not only in
the present, but in the future.”
Kevan Rudd, Divisional Manager
Ringway Cheshire West & Chester
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Eurovia Careers
Stepping up!
Career paths within Eurovia
“I spent a long while in my early life on the shovel,
driving a digger... It’s very important to me that we
have people in management who know our business.”
Neil Huntington, Regional Director
A priority for many of our employees is the clear and attractive
career path Eurovia provides within our companies and group.
The benefits of this are tangible and wide-ranging: we attract
talent through opportunity, we retain it through the rewards
of promotion and new skills, we achieve stability and loyalty
within our workforce and - not least - we increase job
satisfaction for both mentors and mentees as people progress.
“We want to grow, from within the orgainisation,
people who understand how we want to do things.”
Simon Willis, Managing Director
In 2013, Eurovia Infrastructure Services produced
Stepping Up, a video describing our approach to career
progression for our staff from entry level upwards.
It shows how we encourage our people in their ambitions:
as well as successful on-the-job mentoring, we support
qualifications of all grades up to university post-graduate
degrees. When you offer the kind of opportunity we do,
it’s a good idea to shout about it.
All quotes by Eurovia Infrastructure Services
16
“Don’t be afraid to step up.
If you’ve got the potential have a go at it!”
Mick Wallhead, Foreman
Our Business
Listening helps us to lead
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Our Workplace
Eurovia UK HR employee survey
With a workforce that doubled in size this year, finding out more about our employees their needs, opinions, motivation and suggestions - was a high priority for Human Resources.
We led the way with a group-wide employee survey, the first of its kind since 2009.
The emphasis of the survey was on people’s
attitudes to their career and working life, and
on what measures they felt could improve
these. The vital data obtained will enable us
to focus on areas for change, good practices
on which to build, and on support for our
management teams in translating information
into action.
It was fantastic to find that more than 85% of
our employees are happy with their team,
understand what they are supposed to be
doing and feel supported by their colleagues
in doing it. Indeed, only 4% of all respondents
didn’t reply positively to the statement,
“I have good relationships with my work
colleagues” - excellent news for stability and
morale. We were also pleased to see positive
trends in already high-scoring areas such as
tolerance of difference, openness about
opinions and a sense of being appreciated
and well informed.
Perhaps even more importantly, though,
some of the more negative results give us
clear pointers as to where we need to target
improvement, and fast. Among our large
numbers of TUPE transferees this year, too
high a proportion had not received sufficient
communication or understood their new
responsibilities thoroughly, despite the vast
majority - 86% - having received induction
training within the first week of joining
the company.
We have devised an action plan to address the
concerns highlighted by the survey, covering
communication, training, performance
management and employee support. Details
of these actions are posted in every Eurovia
office and depot and the plan is incorporated
in 2014 Divisional business plans. Four task
groups will both track and guide progress
across the group. We’ve given ourselves just
one year to get it right: in January 2015, a
repeat survey will tell us how effective we
have been.
17
96%
90%
88%
87%
87%
I have good relationships
with my work colleagues.
I get help from others
when I need it.
I have a clear understanding
of my duties/responsibilities.
I understand what clients
want from the company.
I work in a great team.
85%
OR MORE
AGREE
TUPE Employed Employees
86%
I had an induction within the first
week of joining the company.
Our Workplace
Our Business
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Making a date with good health
Eurovia UK Wellbeing
Looking after our employees’ wellbeing is part of
our remit as a commercially successful company: a
healthy, productive workforce is simple good sense.
We also believe that showing concern for staff health
sets up a virtuous circle of care. When we offer people
the resources to look after themselves, we find they
respond with enthusiasm and are increasingly
receptive to further health initiatives.
Our annual wellbeing
calendar is one example
that’s been growing in
success each year. The
calendar features a monthly
health theme that has been
selected for its relevance
to our industry. Often, these
tie in with a simultaneous
national promotion or
campaign - increasing
exercise in “National
Walking Month” or quitting smoking in “Stoptober”.
Further support for the campaign is provided
through our group intranet, NEVA, and a monthly
themed poster for display at offices and depots.
Importantly, we supply a relevant toolbox talk, and
training records show that these are popular and
well-used throughout our divisions.
“Individuals with the medical conditions we’d
featured told us that raising awareness was really
good, as many such conditions go undiagnosed
for a long period. And after Stoptober, two
people emailed me to say they had stopped
smoking, which is rewarding to know.”
Claire Habbin, Health, Safety & Environment Coordinator
The focus of our monthly theme - from
January’s “Love Your Liver” to December’s
“Flu Awareness” - is on raising awareness of
the symptoms of common conditions and
pointing out what can be done about them.
All too often, people fail to take action
through lack of awareness or the belief
that they simply have to live with
symptoms that they suffer. We emphasize
identification of symptoms, diagnosis of
underlying disorders, early intervention and
proactive steps to maintain good health in those
who are symptom-free.
These are serious topics, seriously dealt with - but
used sensitively humour is an excellent tool for
dispelling myths, too. Our “Love Your Gut” week
raised some laughs, but with the laughs raised
people’s knowledge about the health of their
digestive system!
18
Our Business
Something extra
to support our staff
In addition to their core benefits, we use the
dedicated ‘Our Benefits’ page on our intranet accessible to all staff - to offer treats, discounts
and bargains from a wide range of sources.
The themes and events change regularly, and
employees can get more for their money on
products from groceries to holidays.
A share in their future
We make it simple for employees to buy
shares in our parent company, VINCI. For
those who have invested, returns have been
positive as global performance continues to
go well. As an additional incentive, every
purchase is matched with equal shares in
Eurovia UK. We believe in our future and
we’re happy to share.
1 2 3 4
Our Workplace
Eurovia UK Wellbeing
Eurovia’s workforce
springs into action
The year saw the repeat of our enormously popular
‘Steps to Health’ 2012 initiative, re-titled,
‘Put a Spring in your Step’. The group-wide walking
competition kicked off in May 2013 to coincide with
National Walking Month - also the featured theme on
Eurovia’s Wellbeing Calendar - and achieved even
greater success and participation than before.
Walking fever gripped Eurovia businesses and JVs as healthy
competition took hold. One hundred and twenty-five teams
entered, involving 625 employees from all levels and areas
of the organisation: managing directors and operatives, road
workers and office staff, male and female, fitness lovers and
sedentary employees of all ages and capabilities.
We issued each participant with a pedometer to be worn
at all times - every step counts. Team captains were critical
to making the campaign work, urging participants to
success under jokey team titles they chose themselves.
When Eurosigns came up with ‘Muttz Nutz’, who would
have guessed they were onto a winner? But by clocking up
an amazing 4.5 million steps in just one month, they earned
their place at the top.
They and five runners up went home with a pocketful of
Red Letter Day vouchers and a head-start on fitness in 2013.
19
from top: Teams from ‘Put a Spring in your
Step 2013’. Wight Walkers team from
Island Roads, The Crocs team from Eurovia
Contracting and the winning team Muttz
Nutz from Eurosigns.
Our Workplace
Public engagement
Our Business
1 2 3 4
Eurovia UK Public Engagement
Aggression from members of the public towards
our operatives increased this year: verbal abuse,
threatening behaviour, physical violence and
deliberately dangerous driving. We are working
with the utmost urgency to reverse this trend
and protect our people.
Our gangs and supply chain carry out essential work
that benefits the entire community. They do so in
conditions that - being outdoors, in public and usually
on the highway network - necessarily involve a
degree of risk and inconvenience. The very least they
should expect is to be safe from purposeful harm.
Eurovia’s response in this crucial area focuses on
protection and prevention.
We have extended CCTV site monitoring (including
using cameras mounted on stop/ go signs) and are
working with the police to provide increased security.
6
570
incidents of physical abuse were
reported against our staff by
members of the public in 2013.
near misses reported in total
for third party (including general
public) motorists and abuse.
Working in pairs and
gangs provides better
protection for our teams
and, where appropriate,
we negotiate with our
clients to eliminate
lone working altogether.
An intensive programme of employee training,
communication and public education complements
these measures.
Group-wide, a new development team - ‘TM Safety’
- is specifically targeting safety issues relating to
Traffic Management. Representatives from across
our businesses raise issues from their local teams,
which are discussed by the group and changes
implemented accordingly.
On the ground, we help our staff to keep themselves
safe using our bespoke training course, “Highways
to Excellence”. This trains operatives in appropriate
behaviour and ways of communicating with the
general public when working on site, and equips
them to handle the challenges they may face. This
year, we targeted the course at Eurovia’s new PFI
contract, Hounslow Highways.
Hounslow Highways Service Director Rob Gillespie
points out: “...not everyone sees our tasks in the
20
same way we do. These workshops put us in the
eyes and minds of the customer and are designed
to help us appreciate their perspective.”
We have ramped up the intensity of our
communication with the public, focusing on how
the community benefits from the work we carry out:
safer crossings for pedestrians, safer roads for drivers
and provision of surfaces less prone to flooding, for
example. We spread our message using the radio,
leaflets, letters to targeted addresses, and new
media as well as face-to-face meetings with
community members, parishes and schools.
As long-term members of the Considerate
Contractors scheme, we have received awards for
our efforts and are confident that public perception
is indeed improving year on year.
Our Business
Our Workplace
Performance & targets
Eurovia UK
Description
Number of employees
Total headcount for full/part time employees
as at 31/12/2013*
Female employees
BAME Rate
LITFR
RIDDOR
Near misses
Service strikes
1 2 3 4
Trend Key
Increase
Decrease
2010
Overall
In management roles (including Specialists)*
(Black, Asian & Minority Ethnic)
Our Workplace
2011
Lost time incident rate per million person hours
worked by the group and supply chain employees*
Incidents notifiable under RIDDOR regulations
per 100,000 hours worked by the group employees
Number of near misses reported by employees
and supply chain*
Number of incidents of damage to utility services*
2013
Trend
1,518
2,360
2,584
No target set.
-
12.76%
18.87%
12%
14%
12.26%
24.29%
No target set.
5.55
5.38
4.15
4.37
Target <2.5
0.42
0.26
0.29
0.27
ZERO
1,468
2,029
2,651
4,401
161
153
137
170
-
-
3.6%
Cannot be coded
Target for 2014
1,813
-
*
2012
Target reached
No target set.
20% reduction on 2013.
The number of employees within Eurovia UK, has increased again in 2013 following the start of our PFI contracts and business growth.
The ratio of female and male employees within Eurovia UK has increased, with more females in our overall workforce and growth in the number of females at management levels.
The safety incident rate for our business has increased in 2013, which we are taking very seriously and putting actions in place to reduce this. The majority of our incidents in 2013 were from slips, trips and falls
and manual handling, specific training and investment is being planned to support reduction in this type of incident. RIDDOR rate with JV’s is 0.27 and without the JV’s 0.39.
Near Misses have increased in 2013, following further training and encouragement from our International Safety Day in May.
Service Strikes including JV’s = 252. The majority of strikes occurred on telephone and cable tv services.
* Excluding Joint Ventures
21
Our Business
Above: Eurovia Surfacing working with Ringway Cheshire West & Chester.
1 2 3 4
Our Business
Our Marketplace
1 2 3 4
Our Marketplace
It has been a strong year for Eurovia UK in terms of commerce, marked by innovation, new and renewed
business, public recognition and our continued contribution to good practice in our industry.
For Ringway, the year opened with preparation for the start of
two major PFI contracts, on the Isle of Wight and in the London
Borough of Hounslow. We are providing much-needed,
immediate investment in their highway networks as well as
getting to grips with the very different challenges the two
contracts involve. On the Isle of Wight, we have further
announced a joint venture with a local asphalt plant that will
support the Island Roads contract and the local community.
Ringway Jacobs achieved
significant success through
Considerate Constructors,
gaining its second Bronze
award in as many years.
As recipients of the Considerate
Constructors National Company
Award, we’ve been recognised
for our efforts towards improving
the image of construction.
Eurovia Infrastructure companies continued to perform well
over the year, with Eurovia Specialist Treatments (EST) awarded
a two-year contract extension by the South Yorkshire
consortium. This is led by Wakefield Metropolitan District
Council and includes the Metropolitan Borough Councils of
Doncaster and Barnsley as well as, most recently, the City
of Leeds.
23
In Wiltshire, where we did not retain our longstanding contract
with the county council, we worked hard to ensure a successful
handover to the new contractor. We have every confidence
that our efforts and those of the long-term employees who
transferred to the new contract will provide a good level of
service to the community during transition.
It was good to have our approach to service recognised by the
Considerate Constructors scheme in November 2013. Eurovia
received a National Company Award from the scheme this year,
which places us in the top 20% of construction companies in
the UK for consideration of neighbourhood, public, workforce
and environment in our work.
We were also delighted to see our companies come out on top
in three out of 11 categories at the VINCI Innovation Awards read more about that on page 25.
2
Our Marketplace
Eurovia Contracting North MHA Partnership
One strength
leads to another
Our Business
1 2 3 4
Considerate Constructors Scheme 2013 Award Winners
Getting better all the time
with Considerate Constructors
White Building Materials
We entered into a new joint
Venture in 2013 to form WBM
on the Isle of Wight.
Good performance in our partnership with the Midland
Highways Alliance (MHA) - mentioned in last year’s CR Report
- has helped Eurovia Contracting to increase its work.
We secured large-scale infrastructure projects on the A57 around
Rotherham and in Loughborough, where our contract for the
High Street scheme resulted from a successful earlier project.
Lesley Pendleton, Leicestershire County Council Cabinet
Member for Environment & Transport, said: “This long-awaited
scheme will help boost Loughborough’s economy, spark
regeneration and improve safety. (Ringway) did a fantastic
job on the Eastern Gateway and we are looking forward to
working with them again on this project.”
Above from left: Paul Lewis, Tony Dougal, Matt Burridge, Neil Huntington,
Bill Deards, Alan Lowater & Dave Boswell collect Eurovia’s winning award.
The Considerate Constructors Scheme aims to improve
the image and performance of our industry: an excellent
match for our own values. In 2013, after several years as
a member, Eurovia’s determination to constantly
improve helped us gain our best ever results.
High scores from audits across the group were crowned by
Eurovia Infrastructure’s certification for “Performance
beyond Compliance”. The company’s work on the A57
Improvement Scheme in Rotherham merited the score,
with a particularly high mark for community engagement
- 9 out of 10, which rates as “Exceptional”.
24
This company will be centred
around asphalt production for
the Island and supporting the
Island Roads contract. We are
committed to upgrading and
modernising the plant to make
the plant efficient and producing
high quality products.
Our Business
1 2 3 4
Our Marketplace
Ringway Worcestershire Green Apple Award
VINCI UK & Ireland Innovation Awards
Ringway’s work in the beautiful Cotswold village of Broadway trumped more than
200 other nominations to carry off the Green Apple Environment Award for the
Built Environment and Architectural Heritage.
The VINCI UK & Ireland Innovation Awards take place every
two years, following group-wide local innovation awards.
Finalists will compete at the International Innovation
Awards in Paris against winners from every nation in which
VINCI operations.
Getting it right in Broadway:
Ringway wins Green Apple award
Working on behalf of Worcestershire
Highways, we implemented an intensive
communications regime before, during and
after carrying out drain replacement works on
the picturesque village’s busy high street. This
enabled us to listen properly to local concerns
and plan works to minimize the inevitable
disruption, keeping residents and visitors well
informed. Local people appreciate the result:
a long-term solution to the severe flooding
that has affected the village for decades.
Innovating our way
into international finals
There were 11 award categories on offer at the Royal
Geographical Society in Kensington, London on 24th October
2013, and Eurovia companies swept away with three top prizes.
Right: Karim Hamza and
Dr Michael Wright collect the
Management prize for Jean
Lefebvre at the VINCI 2013
Innovation Awards.
Green Apple is a nationwide campaign
that identifies Britain’s greenest companies,
councils and communities.
Management prize
Asset Optioneering Model
“We are delighted to have won this
prestigious award,” says Siobhan Riordan,
Eurovia Group Sustainability & Corporate
Responsibility Advisor. “The Broadway scheme
was a flagship project for us in terms of
working with the community, and feedback
from residents and local businesses has been
extremely positive.”
Equipment & Tools prize
Paving stone lifting tool
Sustainable Development prize
Mobile unit for treating waste
from high-pressure water jetting
25
Our Marketplace
Our Business
Greening our Supply Chain
1 2 3 4
Eurovia UK Supply Chain
For our companies to deliver a reliable and excellent service, we need
our supply chain working with us, meeting the same values.
For example, sourcing sustainable materials is high on our agenda.
In assessing sustainability, we consider distance travelled, method of
processing and final life-span, all of which influence our purchasing
decisions. Such priorities have an impact on which suppliers we choose.
Helping Supply
Chain Partners
increase visibility
We have an excellent
relationship with Eurox, our
main supplier of PPE. As a
result, we have been happy
to promote their business
throughout VINCI.
It’s not always easy to be ‘green’ - short term
inconvenience or simple confusion can stand in the
way of long term rewards. But we are in the business
of helping our supply chain to overcome obstacles
so they, with us, can reap the benefits of better
environmental performance: operational
efficiencies, real savings, increased revenue
and valuable public profile.
Eurox is able to develop and
expand through the opportunities
we afford - a just reward for the
good service they help us to
provide to our own clients.
“Working with Eurovia UK
businesses for over 10 years,
Eurox has shared growth with
both Ringway and Eurovia. We
have worked together as a team
to develop our products and
services, which has since been
promoted to VINCI. We have
increased our sales whilst
continuing to develop our
relationship with Eurovia.”
Max Palak
Managing Director, Eurox
Clear approach
Our approach to sustainable supply chain
management and ethical trading is clear;
• We set and communicate standards
• We monitor supply chain performance
• We have effective processes for
tackling problems
• We work together proactively to
mitigate their impacts
• We build capacity to anticipate and
meet future demands and challenges.
“Eurovia UK supports the United Nations
Global Compact and we ask our suppliers
to sign up to its ten universally accepted
principles respecting human rights, labour,
the environment and anti-corruption.”
Keith Aldrich, Group Supply Chain Manager
26
Our Business
1 2 3 4
Supporting good performance
Eurovia UK Supply Chain
In 2013, we launched eSource, a performance management tool that gives
us full visibility of factors such as EMS certification and Environmental
Incidents within our supply chain.
We invited our larger supply chain partners to the eSource
launch so that we could learn from and help each other in
meeting stringent expectations in this area of
performance. Our newest contracts incorporate our
toughest targets yet for reducing water consumption and
carbon production, and to meet these our supply chain
must support us fully.
eSource will feed vital new information into Eurovia’s
existing system of performance reviews. Reviews provide a
forum at which we and our suppliers pursue improvement
together. We identify possible innovations, tailor our
operations for efficiency and agree trials of new materials
and ways of working that will benefit us all.
We have 21 Key Indicators
that each supply chain partner will be reviewed
against. These cover; Operations, Commercial,
Health & Safety, Environmental and Trading areas.
100%
of supply chain required for
eSource are now on the system.
Above: eSource ‘performance review launch’, summer 2013.
27
Our Marketplace
Our Marketplace
Route to Excellence
Our Business
1 2 3 4
Eurovia UK EFQM
For nine years, Eurovia UK has subscribed to the EFQM excellence model as a means of assessing and continuously
improving our performance. Long-standing businesses within our group now score very highly on EFQM assessments.
These scores correlate directly with good safety performance, efficiency and profitability, which we believe demonstrates
the long-term value of using the model.
We have recently made a commitment to EFQM in our group
business plan. Our experienced and specially trained assessors
aim to assess each Division regularly. They scrutinise a
comprehensive range of areas of our activity, including nonconformances, quality of leadership (both strengths and areas
needing improvement), people, strategy, processes, products
and services, and results - for customers, our own people, our
performance, and society.
Each assessment takes place over three days and involves
confidential interviews throughout the business. Interviewees
are selected or may volunteer. The timing of senior
management involvement is important: interviewing staff at
this level is most useful towards the end of the assessment
period, when they are able to comment on themes that have
arisen in earlier interviews.
The Divisional Manager’s team also take part in the opening
meeting and in the verbal feedback session that closes the
assessment period. Where possible, the Regional Director is
involved as well.
Completed reports are published on our intranet where they
may be seen by all our employees.
EFQM also involves interviewing representatives from our
clients and supply chain partners, preferably from all levels of
the organisation. These interviews enable us to gauge their
perception of our performance and of the relationship and are
recorded and acted upon.
Having introduced new businesses to our group in 2013, we
saw our average EFQM score fall for the first time in some
years. We are confident that these assessments will again
improve in time: the Excellence model is useful in a business’s
first year to indicate how well core functions have been
implemented, and it identifies where most effort is required for
improvement.
Well-established group businesses such as Eurovia Surfacing
gained excellent results. And Ringway Worcestershire, which
operates in a longstanding partnership with Worcestershire
Highways, achieved the highest score in our group.
Ringway Worcestershire
with a score of 600
achieved the highest score in our group so far
28
Our Business
Our Marketplace
Performance & targets
Eurovia UK
Description
EFQM results
Averaged score for the group from assessments of
business units against Business Excellence Model
Small & Medium Enterprises
Total number of SME’s engaged
Vendors registered
Total number of vendors registered
in our eSource system (%)
Days Sales Outstanding
Total number of
vendors worked with
(includes subcontractors, professional services
and material suppliers)
Sustainable materials
sold by Eurovia UK
Tonnes of sustainable products sold
Total spend with vendors
(£million)
1 2 3 4
Our Marketplace
Trend Key
Increase
Decrease
2010
2011
452.0
2012
2013
Trend
476
435.25
-
405
2,620
No target set
N/A
N/A
45.48%
100%
Target met
2,979
2,643
2,722
2,925
No target set
270.9
261.2
256.5
403.7
No target set
-
15,326
57
8,175
57
16,697
60
41,861
Cannot be coded
Target for 2014
465
-
Target reached
To continually improve
<62 by 2013
To increase year on year
All results shown exclude Joint Ventures.
EFQM:Our average EFQM score has seen a reduction in 2013, despite strong performances from many areas of the group who were audited. Our newer contracts were assessed in 2013, were some areas of the
scoring relates to performance. Whilst this is difficult to demonstrate when we have operated for a year or less, it does give a good indication to the business how their core functions have been implemented.
We still scored very high in long standing businesses during 2013, with Eurovia Surfacing achieving an excellent result.
DSO:We stayed within our target of 60 days from invoice to payment.
Vendors registered: All supply chain partners required to use eSource are now registered on our system.
The total we spend on our supply chain and the number of vendors is increasing each year as we grow and fund growth in our supply network.
Materials sold: Including low temperature asphalt, Reclaimed Asphalt Planings (RAP) and Foambase. This has increased dramatically in 2013, with the installation of a RAP dryer at our Roadstone plant in late 2012.
29
Our Business
Above: Eurovia Contracting & Ivor Goodsite at Todwick Infant & Primary School. See page 33.
1 2 3 4
Our Business
Our Community
1 2 3 4
Our Community
Being a good corporate citizen doesn’t just happen from the top down. Our interaction with the
communities in which we work relies on thousands of individuals: our people.
Near Miss reporting
Near Miss reporting is the vital
tool that helps us drive down
the number of actual safety
incidents in our business. So for
every Near Miss report we
receive from our people in the
workplace, we donate £1 to
Brake, the road safety charity.
Over £18,000
donated to Brake since our
partnership began in 2008.
We are proud of the enthusiasm with which so many Eurovia
and Ringway employees find ways to give something extra to
the communities they serve. To lead the way, the group
supports charitable fundraising and volunteering efforts with
established initiatives such as our matched funding scheme
and volunteer day allowance.
The benefits of such schemes extend beyond direct support of
good causes, although that is an end in itself. Participation
increases a sense of fulfilment in our workforce. Those involved
often form new and beneficial relationships with our clients, in
the community and with other colleagues from within our
Group, all of which facilitate communication and teamwork
in the future.
31
£10,507 match funded in 2013
That’s a 60% increase from 2102
Olympic inspiration
Last year’s Olympics continued to inspire our staff, as
evidenced by the number of employees involved cycle-based
fundraising events: the Coast-to-Coast ride for Macmillan
Cancer Care, raising £805, and a team in the London-toBrighton Bike ride who raised £1,500 for the British Heart
Foundation. Walkers and runners raised money too, and you
can read their stories among those in this section.
School involvement
Our involvement in local schools intensified in 2013 as we
developed new and engaging ways of teaching children to stay
safe around our works. We’re particularly pleased to have
introduced ourselves in this way on our new PFI contract on
the Isle of Wight, and hope to do more in this area.
3
Our Community
Our Business
1 2 3 4
Island Roads All Saints’ Primary School
Meeting the next generation
Career options on display
Our PFI contract on the Isle of Wight involves a great deal of work in
residential areas. As much as local adults may consider roadworks a
necessary nuisance, many of their children are fascinated by such
sites without realising that there are dangers inherent, too.
The London Borough of Lewisham’s 2013 Job Fair was attended by more
than 2,500 people over two days, Friday 14th and Saturday 15th June.
Graduates, students, job-seekers and a wealth of interested parties turned
out to investigate the careers on offer - including two genuine vacancies at
Ringway, displayed on Lewisham’s Wall of Opportunity.
Eurovia Lewisham Job Fair
Rebecca Tuck, Island Roads
Communications Officer, is
leading a programme of
engagement with schools that
teaches children to stay safe
while capitalizing on their
curiosity. As she explains: “The
PFI is about more than just
improving and maintaining the
Island’s highways: we really do want to involve everyone in the community
in what we are doing.”
The Council - our client for a CCTV contract was keen that Eurovia should be a presence at
the fair. Our stand was manned by Eurovia’s
Public Liaison Manager, Jackie Wellesley, and
two former graduate trainees now in
permanent positions with us: site engineer Alex James and quantity surveyor
James Haig. Other senior Eurovia staff,
including John Hatton, Eurovia
Contract Manager for Lewisham, took
time to visit the stand and engage
with local people attending the fair.
Our visit to All Saints’ Primary School in Freshwater was timed to
correspond with the start of surfacing works in the area. Island Roads
staff combined sessions explaining the dangers of roadworks with a
project to help pupils engage with our industry. After outlining some
basic engineering principles, we led the children in designing and building
their own, simple bridges.
Among such ‘local people’ was Sir
Steve Bullock, Mayor of Lewisham,
whose job fair walkabout included
a chat with Eurovia about our
business and the opportunities
we offer.
“We are always impressed by the behaviour and enthusiasm of
the students. It would be nice to think that some of the children
we are visiting could, in the future, become Island Roads staff
delivering the project!”
“Once again I would like to thank Eurovia for helping
make Lewisham Job Fair 2013 a great success.”
Rebecca Tuck, Island Roads Communications Officer
Denise Atkinson, Job Fair Organiser
32
Our Business
1 2 3 4
Our Community
Taking safety to school
Eurovia Contracting Todwick Infant & Primary School
Children at Todwick Infant and Primary school welcomed a rather unusual
visitor to school assembly - part of a programme of community engagement
undertaken by Eurovia Contracting North while working on the A57 Road
Improvement Scheme in Rotherham.
In front of 190 pupils, a larger-than-life character called
Ivor Goodsite enlivened an educational presentation about
the construction industry, and the potential dangers of works
sites. The character is a creation of the Considerate Constructors
Scheme and used as an industry mascot. Ivor was supported
by Site Engineer Dan Ferneyhough, Senior Site Agent Anja
Reid and placement student Philipp Richter.
Our frequent involvement in this kind of activity helped
Eurovia to score an impressive 9 out of 10 in the Community
section of the Considerate Constructors Scheme’s ‘Code of
Considerate Practice.’ Overall, our performance on the
£10.5million A57 project earned us certified ‘Performance
beyond Compliance’ under the scheme.
Our team’s final task was to judge posters made by the pupils
after the school event, either of Ivor Goodsite or depicting a
dangerous situation on a construction site. Winning posters
are displayed at the site information point, providing a
genuine reminder to our staff and the public of the
importance of safe behaviour.
Learn more about Ivor Goodsite at www.ivorgoodsite.org.uk
33
“The day was very successful with the children taking on
the message of safety at construction sites. They really
enjoyed spending time with Ivor and having their photo
taken with him!”
Dan Ferneyhough, Eurovia Contracting Site Engineer
Our Community
Our Business
1 2 3 4
Clearing a way to satisfaction
Eurovia Management & Ringway Horsham Girl Guide Campsite
Every Eurovia employee is granted two volunteer days per
year to help with community projects. Our staff report
enormous satisfaction from their involvement, as well as
unforeseen benefits in terms of work relationships, local
knowledge - and fun!
Eurovia’s head office is in Horsham, but when approached by
the local Girl Guides for help clearing their overgrown
campsite, staff realised the project required expertise from
across the group. The team that assembled on Tuesday 3rd
September consisted of seven head office staff, two skilled
operatives from Ringway’s Bracknell depot and a specialist
arboriculturalist from Hounslow Highways.
Five years’ worth of untrammelled growth had invaded the
Guides’ camp, blocking views of an over-shaded pond. Our
team cleared weeds and brambles and replaced the broken
perimeter fence. We coppiced the ash trees that overhung the
pond so that sunlight could reach the area, encouraging
biodiversity. We also stacked salvaged wood for campers to
use and removed cut vegetation from site for recycling.
“I really enjoyed working alongside people from
different areas of the company. I’d recommend
getting involved in a volunteering day: it’s a
great feeling to look back knowing you helped
to do something positive in the community.”
Paul Tillier, Eurovia Category Manager
The Campsite Committee was overwhelmed by the result and our hard-working team felt happy, too.
Before
After
34
helping the
Eurovia is committed to
works, and
it
ich
wh
in
es
niti
commu
days per
two
yee
plo
allows each em
ary activities.
year to spend on volunt
Our Business
1 2 3 4
Our Community
Eurovia Specialist Treatments Invasive Weed Removal
Ringway East Midlands Pond Clearance
The Avon Invasive Weed Forum (AIWF) is an independent group that raises public
awareness of non-native weeds so that they may be tracked and controlled. It brings
together representatives of a number of organisations, including the Environment
Agency, the Wildlife Trust and British Waterways - and, on this occasion, Eurovia.
Ravensthorpe, Leighton, Braybrook and Discovery Primary
Schools in Peterborough have benefited from Ringway’s
involvement in their regeneration.
Eurovia tackles Himalayas... near Bristol
Ringway helps schools take
learning outdoors
We worked with
Peterborough City
Council and The
Wildlife Trust for
Bedfordshire,
Cambridgeshire and
Northamptonshire to
establish interactive
outdoor learning
space for the
children.
The AIWF was alerted to the presence of Himalayan
Balsam in the grounds of the Grade II listed Oldbury
Court estate near Bristol. With the information in
place, the group was urgently seeking manpower to
tackle the problem. The connection with Eurovia was
made by South Gloucestershire County Council,
which had good experience of our Give & Gain
volunteering days.
Sure enough, on 17 June, co-ordinated by Eurovia
Specialist Treatments’ Corporate Responsibility
Champion, Penny Teall, eight intrepid volunteers got
to work removing the stifling plant from the parkland.
“This weed is really incredible,” commented Penny
after the encounter. “Some of the stems were two
metres high and as thick as an arm, but it was great
to get to grips with it by the end of the day.”
Works involved refurbishing a pond area - including existing
pond-dipping platforms and trees - and laying a path between
playground and pond. In keeping with the ecological nature of
the project, we reused old and surplus materials from recent
local schemes: Bridge Street refurbishment and Peterborough
town centre.
“Many thanks to the team from Eurovia. Thanks
to them, we nailed a massive stand of Himalayan
Balsam at Oldbury Court - the biggest stems I’ve
seen. I really appreciated the help!”
“It is great to work with Peterborough City
Council and The Wildlife Trust to have such
an impact on the schools open spaces.”
Neil Green, Avon Invasive Weed Forum
Bob Sutton, Ringway Contracts Manager
35
Our Community
Our Business
Eurovia UK Donation to Brake
Near Misses add up
to a growing donation
Near Miss reporting is the vital tool that helps us drive
down the number of actual safety incidents in our
business. So for every Near Miss report we receive from
our people in the workplace, we donate £1 to Brake, the
road safety charity.
It’s one of several ways we motivate our employees to
be aware, take the necessary time, and notify us of every
Near Miss they see. Our aim is that every year, our
donation to Brake will grow - and in 2013, we presented
a cheque for £4401. Ringway Jacobs also donated £1694 for
their 2013 Near Misses. Since our partnership began in
2008 we have donated over £18,000 to Brake.
1 2 3 4
Cakes bake up £400 for charity
Ringway Hertfordshire Macmillan Coffee Morning
We take partnering with our clients very seriously indeed, and never more so than when
there are cakes to be had! Employees of Ringway Hertfordshire worked with Hertfordshire
County Council staff on their tastiest project of the year when they baked up a tableful of
gorgeous treats for Macmillan Cancer Support.
The cakes were sold at County Hall as part of
MacMillan’s nationwide “World’s Largest
Coffee Morning”, an annual event that has
raised more than £75million since its inception
in 1990. Across Hertfordshire, a baking
competition pitted all four Ringway depots
against each other - with Kings Langley carrying
off the top prize.
Our fundraising effort also involved a dressdown day and coffee bean counting competition
at County Hall, altogether raising £400 towards
MacMillan’s planned cancer centre in Stevenage.
“The work that MacMillan does is incredibly
important and affects so many. We are delighted
to be able to support the efforts of our staff in
organising such a successful event.”
Matthew Kelley, Ringway Hertfordshire Divisional Manager
£6,095 donated
to Brake in 2013
36
Our Business
1 2 3 4
Hounslow Highways Matched Funding
Our Community
Eurovia Matched Funding
Something extra for your effort
Cold work for hot pies
We’re happy to encourage staff in their fundraising endeavours by adding
up to £300 to the funds they raise for good causes. Under Eurovia’s Matched
Funding Programme, we’ll match the efforts of any individual employee raising
between £100-£300 in a calendar year for a UK charity that fits our criteria.
Alice Campion, Hounslow Highways
Communications Officer, took full
advantage of the programme when she
spent her 24th birthday running a half
marathon in Greenwich, Southeast
London, in aid of Leukaemia &
Lymphoma Research.
It snowed in March 2013, but despite the weather seven Eurovia
Surfacing employees hiked 10km on behalf of Cotswold Care Hospice
in Gloucestershire.
As one of more than 19,000 participants,
she successfully completed the “Nike
Run to the Beat” 21km run on 8th September. Runners in the event, also known
as London’s Music Half Marathon, are spurred on by DJs positioned around
the course, and were treated to a performance by Jessie J after the finish.
The team, based in Quedgeley, took part in the annual Men’s Pint ‘n’ Pie
Walk sponsored by Brunsdon LLP in association with Gloucester Rugby
Club. Their efforts raised more than £900 for the hospice - an increase on
last year’s event.
Not only did Alice find training a great way to keep fit, but with our contribution
she raised more than £800 for her cause.
“We all enjoyed the walk even though it was freezing cold. It was all worth
it, as we managed to raise a good sum for the Cotswold Care Hospice.”
Mark Todd, Surfacing Co-ordinator
"It was a huge challenge for me,” said Alice, “but having all
those people support me - including my employer! - was an
amazing motivation. I really wanted to prove I could do it. And
it was an awesome way to spend my birthday, helping out such
an important charity."
Participants were rewarded with a hot pie and a pint at the end of the
walk, followed by a free ticket to the rugby game that afternoon. Was
this the incentive that made all our team finish the walk within
three hours - or were they racing to get out of the cold?
Over £800 raised
Over £900 raised
37
Our Community
Our Business
1 2 3 4
Sponsoring Green Fun in Peterborough
Ringway Peterborough Green Festival
Green can mean a lot of fun, as showcased by Peterborough’s nine-day Green Festival, launched
on Saturday 25th May this year. The aim of the organisers - Peterborough Environment City Trust
- was to emphasize that small changes can make a big difference to our world: a message that’s
also central to our corporate culture.
Ringway was proud to be the Festival’s lead
sponsor, and as a major local employer we were
happy to get involved on a more personal level, too.
“Ringway have been really amazing,” said Ben
Middleton, Communities Project Officer at the
Peterborough Environment City Trust. “They’ve
jumped in and become part of the festival, which is
great. It’s exactly what you want from a sponsor.”
Promoting our interest in green innovation, we ran a
competition in local schools for the design of an
electric vehicle suitable for travelling around
Peterborough. We were delighted by the
range and inventiveness of the children’s
responses as they engaged with an issue reducing carbon footprint - that is a daily
concern in our industry.
On the fantastic sunny day of the launch, Ringway
staff donned green t-shirts to run one of the
most popular stalls at this lively event. “Seed
it up!” - well branded with Ringway banners
and information about our company - was
designed to focus on the living world.
We helped participants to plant seeds in pots,
which they took away to tend at home. There was
prize on offer for a photo of the healthiest plants,
four weeks along.
Other activities included climbing walls, music and
dancing, circus performers and cooking
demonstrations. These themes were carried
throughout the festival with cycle rides, walks,
picnics and other events promoting healthy eating
and active living.
In all the fun, our serious commitment to community
and environment came though loud and clear. As
Suzanne Seaman, Ringway Business Manager, put it:
“Ringway’s involvement demonstrates our on-going
support and commitment to sustainability and
corporate responsibility as a leading employer in
Peterborough. We are delighted to get involved in
such a good cause - and it was delightful to see the
children’s faces when they were given their prizes.”
38
Our Business
Our Community
Performance & targets
1 2 3 4
Our Community
Trend Key
Increase
Decrease
Eurovia UK
Description
2010
2011
2012
2013
Materials, equipment
and sponsorship donated
Value £ of materials, equipment and sponsorship
donated by our group businesses
23,771
17,493
77,459
97,204
No target set
14,187
32,535
38,604
36,042
Increase by 5%
Days volunteered
(Working day of 8 hours)
Each employee can use 2 working days
for volunteering
116
104.5
151.5
168.5
3.19
3.44
3.20
3.26
5,120
6,980
4,211
10,507
Funds raised for charity
Days volunteered equivalent
Match funding to employees
Maintain the group’s
benchmark score and Silver
status in the BITC’s CR Index
£ donations to charity by our employees
and our businesses
% of employees volunteered days taken up
£ (up to £300 per employee is available per year)
Reported annually for award the following year
Not
Entered
Silver
Not
Entered
Gold
Trend
Target reached
Cannot be coded
Target for 2014
2014 target >300
2013 target >4% Target not met,
but improvement seen
No target set
Steady improvement
Target met
All results shown exclude Joint Ventures.
Whilst we have collected and donated a large amount in 2013, continuing on work we developed during 2012, the amount has not increased. This is mainly due to newer businesses within the UK getting started
and developing community networks and employee engagement. Our commitment to volunteering days remained throughout 2013, whilst we didn’t meet our target of 300 completed we did continue to improve.
As our new employees become more aware of the opportunities available, we are confident that this activity will increase in 2014.
We saw a huge increase in match funding requests from our employees in 2013, where we actively promoted successful fund raisers. Our employees select the charities they support and
so we feel that this really helps us to connect with the community through our workforce.
We achieved Gold status in the Business in the Community CR Index in 2013, see pg 8 for more information. This has improved from Bronze in 2009.
Eurovia UK ranked Gold in Business in the Community’s Corporate Responsibility Index.
39
Our Environment
Our Business
1 2 3 4
covered 47,000 miles & saved 16 Tonnes CO2
The 8 electric vehicles operated by Island Roads and Ringway Worcestershire during 2013
when compared to using fuel powered vehicles.
Above: Island Roads operate a fleet of electric vehicles that help cut emissions on the island.
Our Business
Our Environment
1 2 3 4
In a year in which we took our business into new areas
of the UK, we also took the opportunity to set high
standards for environmental practice from the very
start of those contracts.
Carbon emissions, water usage, waste, noise and vehicle
movement are universal issues in our industry, affecting city
and countryside alike. Our approach to mitigating these issues
progressively over a 25-year term of contract was integral to
winning new business. Furthermore, it remains a priority for
clients we have served for years.
Solar panels installed
for Ringway during
2013 have generated
enough energy to offset
over 30 Tonnes of CO2,
or over £7000
electricity charges!
In this section, you will read about some of the innovations we
continue to introduce to deal with waste, save resources,
reduce carbon impact and improve our ability to monitor
environmental performance. Gathering and management of
accurate environmental data is an important feature of our
progress this year, particularly as it is this area of development
that most enables us to improve the performance of our supply
chain along with our own.
Sustainable building for our new contracts is also featured
here, as are staff initiatives from across the group. It is part of
our culture to focus on individual impact and to encourage our
staff to understand how little changes mean a lot - particularly
when multiplied across a workforce as large as ours.
41
Our Environment
Green garlands for Ringway East Midlands
Ringway East Midlands picked up not one but
two Environmental awards in recognition
of the company’s success in reducing
both consumption and waste.
Peterborough Environment City Trust
established the Investors in the
Environment (iiE) awards in 2010 to
support sustainable behaviour by businesses.
Ringway signed up in March 2013 and, following a site visit
from iiE and scrutiny of the company’s use of gas, water and
electricity over five years, was awarded “Green Accreditation”
- the highest level of the scheme.
Better still, the additional measures we were able to
demonstrate - such as reducing landfill, re-cycling waste and
monitoring use of diesel - landed us a “Great Green Award”,
which is purely for businesses that outperform the standard
on a range of environmental issues.
4
Our Environment
Our Business
1 2 3 4
Hounslow Highways begins as we mean to go on
Hounslow Highways PFI Contract
We’re working closely with Hounslow Council’s regeneration teams to change the face of the Borough - and
green ambitions are firmly embedded in the plan. It’s a comprehensive approach, acknowledging the need
for economic growth as well as sustainable practice in generating an improved quality of life for residents.
Hounslow Highways is already starting to help. We
prioritised street cleansing as affecting people’s lives
every day: surroundings matter. A cleaner, better cared
for environment is being achieved through a refocused
regime that uses recycled water systems.
Recent figures from Keep Britain Tidy show
that, since the start of our contract, there’s 80%
less flyposting, 50% less graffiti and 23% less
litter in Hounslow. That’s just the beginning.
Currently 40% of cleansing waste on the contract is
recycled: we’re aiming for 80%. We’ve increased recycling
levels in other areas, too, particularly the reprocessing
of excavated materials to use for constructing footpaths.
Steps to reduce carbon emissions include the
replacement of high-energy street lighting - 16,000
across the Borough with low-energy LED lamps.
We use a greener fleet and train our drivers in energysaving behaviour behind the wheel. The reduction of
waste to landfill is another area of focus, as is the
efficiency of works planning to reduce the number
of vehicle journeys taken.
Hounslow Highways was
named runner up in the
“Quality Improvement”
category in the Keep Britain
Tidy Annual Network Awards
42
Our Business
Island Roads Green Travel Plan
Moving with muscle-power
Employees of Island Roads are getting fitter while protecting the
beautiful environment in which they work and live.
From the start of our contract on the Isle of Wight, we’ve boosted support
for cycling by providing employees with showers, changing facilities and
secure bike stores at the workplace, and discounts on bikes and accessories.
Partnering on routes to the main office is also encouraged and facilitated.
It’s all part of our Green Travel Plan
for the contract, which will reduce
the carbon emissions associated
with employee journeys to work
each day.
1 2 3 4
Our Environment
Eurovia UK Lean Your Load
Lean Your Load leaves
a lighter footprint
Every year we refresh the categories in our
successful ‘Drive for Life’ campaign, which aims to
increase driver safety awareness and lessen environmental impact.
In 2013, we introduced ‘Lean Your Load’,
an initiative to encourage all our drivers
of commercial vehicles to assess the
equipment and materials they carry
with them each day. Our teams took
to the task with gusto, slimming loads
down to what they really need.
As well are increasing fuel efficiency,
this good practice leads to tidier
vehicles, reduces losses, lessens the
risk of slips, trips and falls and ensures
that vehicles aren’t loaded past their
approved weight limit.
The six-month campaign was launched
on 28th May at Eurovia International
Safety Day, maximizing exposure and
uptake throughout the UK group. We
were delighted by the widespread
participation of our employees, as
were our insurance providers. They
were happy to sponsor the campaign
in recognition of its positive effect in
reducing accidents.
43
In a strong field, Ringway Worcestershire
carried off the prize in the Lean Your
Load category - but Island Roads were
winners overall. Our newest contract
showed how seriously they take
road safety by winning the Young
Driver Award, receiving numerous
Commended and Highly Commended
placements, and providing entries in
every single category.
195
vigiroute (driving)
incidents were reported in 2013
- an increase of just 29 from the
previous year, despite a workforce
increase of 2,000 employees.
77,099 miles
saved through car sharing and
video/tele conferencing in Eurovia UK.
Equal to around 22 Tonnes CO2.
Our Environment
Our Business
Strategy and action on
1 2 3 4
Eurovia UK Carbon Reduction
We are sticking to our commitment to reduce our carbon footprint by 30% between 2012 and
2020. This affects every business within our group, whether dealing with production, materials,
term maintenance or contracting.
Eurovia is part of the UK Carbon Reduction
Commitment Scheme, in keeping with the
Government’s targets for carbon reduction. Further,
we have entered our Roadstone asphalt plant into
the EU Emissions Trading Scheme. Involvement in
these schemes means our energy consumption data
is inspected and reviewed by a wide range of
independent and expert parties, ensuring total
transparency and absolute accuracy on which to
base on-going strategy.
We strongly believe that good practice leads to good
client relationships and helps us win business. New
PFI contracts with the London Borough of Hounslow
and on the Isle of Wight include stringent requirements
for carbon, water and waste reporting, in line with
our group-wide strategy for progress in these areas.
We are working on the development of a sustainability
toolkit that will help us put strategy into action.
During 2013, the prototype toolkit was trialled at
a number of sites and on selected schemes. Our
eventual aim is to progressively tighten sustainability
goals, using the toolkit to convert data from recent
schemes into baseline targets for new projects, and
even on-going projects.
Total tonnes CO2e (Scope 1 & 2)
The toolkit also helps us to evaluate our full carbon
impact - an important advance on measuring
straightforward energy consumption. The relevant
data includes measurement of energy consumption,
waste, carbon embedded in materials and
transportation of staff.
By using this information to identify and incorporate
carbon-saving strategies early in planning, we are well
-placed to support change throughout our supply chain.
Currently, we report our carbon emissions internally
on a quarterly basis. Reports include a league table of
emissions and efficiency levels across Eurovia’s
business so that all parts of our group can identify
where they stand and seek to improve accordingly.
44
Natural Gas (kwh)
Electricity used (kwh)
Petrol used (Litres)
Diesel used (Litres)
Gas Oil used (Litres)
Reprocessed Gas Oil (Litres)
LPG
0.9%
13.1%
0.5%
46.7%
31.5%
5.6%
1.7%
Our Business
1 2 3 4
Our Environment
Eurovia UK New PFI Buildings
Eurovia Management Energy Saving
In 2013, we constructed new offices in Hounslow and in Newport, Isle of
Wight. Both design and build were carried out in accordance with
sustainable building standards.
A pre-Christmas Energy Awareness Week at our head office
in Horsham saved 5% of our usual energy consumption.
Sustainable buildings
for sustainable contracts
Little changes
mean a lot
The seven-day information campaign included staff training, email
and poster messages, a ‘switch-off’ challenge and drop-in sessions
with an energy assessor.
Building layout considers low-energy, high specification lighting, airflow and
conditioning, and both buildings are fitted with high efficiency solar panels to
generate their own energy. At the Isle of Wight office, our visitor centre includes
a live energy monitor displaying how much
energy these panels have generated each day.
In 2013, these panels generated 66606 Kwh in
solar energy, equating to 30 CO2 Tonnes saved.
0-25
26-50
51-75
76-100
101-125
Both buildings received an
A-rated Energy
Performance
Certificate
126-150
Over 150 CO2
45
Our Environment
Our Business
1 2 3 4
Recycling water and reducing waste
Eurovia UK Waste & Recycling
Eurovia has invested significant sums and ingenuity in recycling gully waste. Such systems reduce
landfill and save water: last year’s CR report showcased the successful reed bed system
implemented by our joint venture, South West Highways.
In 2012, the UK Government issued new rules for the disposal
of gully waste to ensure that contaminants do not enter the
food chain. This affected systems such as ours that process
arisings to produce compost and clean - though non-potable water. Undeterred, we rethought aspects of our investment
and adapted to meet the new requirements.
Space constraints mean that a reed bed system is not an option
for many of our depots. Nonetheless, we continue to invest in
systems, (like the diagram shown opposite), that de-water and
dry out waste, filter out useable materials and produce clean
waste water to refill the gully tankers - massively reducing the
amount of fresh drinking water used for gully cleansing.
Gully tanker in operation.
Dewatering unit in operation, tipping the dried waste.
46
Polymer is added to adhere
contaminants together.
Our Business
1
1 2 3 4
Our Environment
2
Portable Wet Waste Reception Station
3
Cleansed and separated materials
Polymer added to adhere contaminants together.
Topping up the tankers for use
back on highway gully cleaning.
Gully Waste Recycling
4
Stones & Debris
Sand, stones and gravel
are recycled.
5
Dewatered Sludge
Dewatered sludge is used
for landfill topping.
47
6
Recycled Water
Recycled water is used to
clean vehicles and to refill
the gully tankers.
Our Environment
Using water wisely
Our Business
1 2 3 4
Eurovia UK Water Consumption
Sustainable use of water is a key theme in Eurovia’s long-term environmental strategy and an increasing
challenge for the highway maintenance industry. Indeed, throughout the South East of England, the
management of water resources is a matter of public concern.
We therefore entered into our PFI contract on the Isle
of Wight with heightened awareness of water scarcity
issues affecting the Island, which are likely to intensify
over the life of the contract. To inform a water saving
strategy, we are establishing our current water
footprint by recording the quantity and source of all
water we use, including the water content embodied
in products we make or buy.
Water saving systems established elsewhere in our
business use harvested water for a range of purposes:
vehicle washing, depot washdown and as brine for
winter maintenance processes, for example. These
will be established locally wherever feasible.
Tanks ready to
be su
nk and installed
at Island Roads.
Meanwhile, the offices and depots of Island Roads
use rainwater harvested from the roofs to feed WCs saving water with every flush.
There is further work to be done to build on recycling
and saving systems that Eurovia businesses already
have in place. In particular, we see potential in wider
uses for the water we currently reclaim from gully
waste. We seek to further discussions with local water
authorities about re-using such water within the
cleaning regime.
48
Environmental
Incidents 2013
Ground contamination
Spillage/discharge of water
Plants/Animals
Fire
Total
98%
7
6
2
1
16
of waste was diverted
from landfill in 2013.
Our Business
Our Environment
Performance & targets
Eurovia UK
Description
Total waste generated
Materials arising from all highways related
and core activities (tonnes)
Waste landfilled
Recycled materials used
Waste diverted from Landfill
Waste sent to landfill for disposal (tonnes)
Total secondary material procured
(% of total purchased)
1 2 3 4
Our Environment
Trend Key
Increase
Decrease
2011
757,574
814,898
676,728 1,054,686
No target set
58,263
47,573.7
29,358.6
Continue to decrease
% of waste diverted from landfill
92.3
6.35
94
7.81
95.6
2013
18,436
6.5
98.27
Water consumption
Consumption across the group (m3)
4,057
4,275
19,599
39,456
Scope 1 & 2 carbon footprint
Tonnes of carbon dioxide equivalent
greenhouse gas emissions (CO2e)
36,751
25,324
28,357
37,147
124
86.86
98.5
83.7
-
32,887
61,443
77,099
Emission intensity
Travelling miles saved
Environmental incidents
Tonnes of CO2e per £million turnover
by use of Video/Tele Conference & Car Sharing
Reported by employees, normalised against
£million turnover/Number
0.091
/27
All results shown exclude Joint Ventures.
0.054
/16
0.114
/33
0.036
/16
Trend
Cannot be coded
2010
8.25
2012
Target reached
Target for 2014
over 10% by 2015
Target remain above 95% diversion
To gain better results
from metered supplies
Reduction measured on
normalised data
Reduced by 15% (Headline target
30% reduction from 2012 by 2030)
Continue to increase miles saved
Target of <0.05
Carbon Footprint - Eurovia UK GHG Emissions rose in 2013, however, due to the changes in our company through contract wins/loses, we always look to normalise our data. We can see a sharp decrease in the
Tonnes of CO2 emitted for every £1 million we turnover. This is an excellent demonstration of our business growing efficiently and being mindful with resources.
Waste - The total waste we produced in 2013 increased to our highest level, but it is great to see that whilst this is the case as our business grows, we are still championing an excellent diversion from landfill culture.
The amount we have landfilled has decreased, even with our growth.
Recycled products - Our UK business increased in 2013 where we saw a hug rise in materials purchased by Eurovia UK. The quantity of recycled products purchased also rose, but not as much as we would have
hoped. We will continue to support and guide our businesses to consider recycled products in the supply chain agreements.
Water - Each year, since 2010, we have been reporting on our water consumption and we show a large increase due to better more accurate metering and recording. In 2012 we recorded our baseline, based on
estimated figures, which we have exceeded in 2013. We have invested in harvesting techniques and recycling processes and expect this consumption to stabilise in 2014.
Environmental Incidents - We have reduced the number of incidents that caused by Eurovia UK businesses, which is extremely positive. We will continue to work to improve incident prevention throughout our
business in 2014 by using different training media and refreshing our guides.
49
Targets
Our Business
2014 targets
1 2 3 4
Our key targets for CR and sustainability are published within our strategy documents for our UK business.
Obtain ISO 50001 ‘Energy Management Systems’ standard
at our head office.
Supporting ongoing training and development
for the CR Champions.
Engage with our stakeholders on Corporate Responsibility.
Reduce Lost Time Incidents rate to below 2.5
(per million working hours).
Continue to gather more accurate water consumption data,
including metering remaining sites, and monitoring water
gathered through recycling and harvesting.
20% reduction on Service Strikes from 2013.
Increase the quantity of Sustainable materials
(Foambase, RAP’s,) sold by our UK businesses.
Support roll out of all upgraded scanning equipment, to
prevent service strikes, following Ringway Jacobs’ trial.
Complete more than 300 volunteering days
Liaise with key supply chain partners on their CR agenda.
Continue to reduce our Green House Gas Emissions
heading towards our 2020 target.
Each division to complete a Road Safety day by 2015.
50
Our Business
1 2 3 4
EUROVIA UK Limited
Albion House
Springfield Road
Horsham
West Sussex
RH12 2RW
www.eurovia.co.uk
www.ringway.co.uk
Feedback to:
Siobhan Riordan, Group Sustainability and CR Advisor
e: Siobhan.Riordan@Eurovia.co.uk
All copyrights and trademarks acknowledged.
Text: Leonie Gombrich, e: sincerely.yours@virgin.net
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