Safe evacuation - trends and future White paper Trends in commercial property and the future of safe evacuation The importance of safe evacuation in today’s business world Trends and Future Overview Today, safe evacuation has not only become more business-critical to an organization, but more difficult to execute. Buildings are becoming taller; workforces are becoming older; employees are more difficult to track down. These issues will also continue to evolve; presenting new challenges to building owners in safeguarding their occupants. This report will examine key influences within commercial property and the workplace today, as well as how challenges can be addressed in the future of safe evacuation. Scope When it comes to protecting life and property, there’s no room to compromise. This white paper was produced by Eaton to raise awareness around the importance of safe evacuation for organisations today. Background Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com. White Paper WP455001EN Effective April 2016 Trends in commercial property and the changing nature of risk The business and commercial property landscape is changing. This section will examine four key trends within commercial property and the workplace to show not only how safe evacuation remains a critical aspect in the preservation of business, but how keeping employees’ safe during an emergency has become more challenging for organisations today. Number of new buildings over 100 metres in height, London 1. The nature of commercial property It was estimated that $196 billion would be invested into UK commercial property development in 2015. By 2020, the UK will spend $228 billion, nearly a 15% increase from 2015.1 More commercial property means more inhabitants that need to be evacuated safely in the event of an emergency. Built Under construction Proposed Commercial property is also being built in all sorts of shapes and sizes, dictated by urbanisation and acute population growth. Urbanisation in the UK has increased from 79.6% in 2004 to 82.3% in 2014. This is largely down to London increasing in population by nearly two million in the past 25 years.2 As a result of urbanisation and population growth, buildings are now being constructed taller than ever before so they remain within the constraints of the Green Belt. Today, 263 tall buildings over 20 storeys are proposed, approved or under construction within Greater London, with 70 of them currently being built.3 1960s 1970s 1980s 1990s 2000s 2010s Figure 1. The increasing number of tall commercial buildings built across London from the turn of the millennium 4 300m Under construction 250m 200m 150m 100m 310m 288m 237m 237m 230m 200m 200m 193m 193m 190m 155m 152m 152m 151m 143m 137m 124m 123m 123m 123m 120m 111m 96m The Shard Bishopsgate Tower (The Pinacle) 1 Canada Square River South Tower 1 The Heron Tower 8 Canada Square 25 Canada Square BT Tower Tower 42 30 St Mary Axe 1 Churchill Place 25 Bank Street 40 Bank Street 10 Upper Bank Street Guys Tower City Point Euston Tower Cromwell Launderdale Shakespeare London Eye St Pauls Big Ben 50m Figure 2. London’s current assortment of tall buildings in 2015 Tall buildings bring about massive evacuation challenges. In the event of an emergency, safely evacuating a sky scraper with 49 floors and over 5,000 employees is an incredibly complex and difficult process. When a building is multiple storeys high, the stairs act as major constriction points on the escape routes, and the risk of employees stumbling on stairs is considerably higher than on a level escape route. Another trend that is having a significant impact on the process of evacuation is that new, large commercial buildings are less like traditional office space, and more like multi-functional hotels that offer employees a high level of service and comfort. Google’s proposed plans for its new London office signify the change in mindset of office space; the plans include an open-air swimming pool, an indoor football field, a climbing wall and a roof garden. Multi-functional buildings that include residential and commercial premises, as well as restaurants and shops are far more vulnerable to hazards (such as fire) that could lead to a mass evacuation. For example, in August 2015, 100 restaurant guests were evacuated from The Shard, Europe’s tallest multi1. IHS Building Construction, March 2015 2. Urban population (% of total), The World Bank, 2014 3. Latest tall buildings figures revealed, New London Architecture, March 2015 2 EATON www.eaton.com functional skyscraper, when a fire broke out in the restaurant’s kitchen.5 Thankfully, there were no casualties as all occupants were evacuated safely. However, this kind of scenario is likely to become more common as buildings become more multi-functional. Looking ahead to the next 10-15 years, towering multi-purpose ‘megacities’ could soon become a reality. A project named ‘Endless City’ (undertaken by SURE Architecture) would see a giant 300m skyscraper built in London with its own complete ecosystem. The building would consist of intertwining ramps leading through business, shopping, entertainment and residential areas. Although the skyscraper is only at design phase, the company has earmarked a location close to the City of London. It would include a raft of public spaces, entertainment zones and shopping areas to create a ‘vertical city’. If this kind of development were to go ahead, whilst being a fantastic project for London and a breakthrough in modern architecture, it would bring about massive evacuation challenges that would need to be addressed. 4. London skyscrapers: the ascent of the city, The Economist, 15 February 2014 5. The Shard fire: Diners evacuated from skyscraper restaurants, The Telegraph, 4 August 2015. White Paper WP455001EN Effective April 2016 2. Flexible working practices Almost all UK firms offer some form of flexible working, as the fight to retain highly skilled staff, boost productivity and engage employees has become fiercer. According to research carried out by CIPD (Chartered Institute of Personnel and Development), all large employers offer flexible working to some employees, as do 95% of medium-sized organisations.6 This, combined with new UK legislation around employees’ rights to flexible working, means that 20 million more people can now work flexibly. Flexible working means that employees’ whereabouts are more uncertain, which in turn, makes executing safe evacuation difficult. In many companies, the sign in/sign out system has become inadequate, and offices that offer an array of services (such as swimming pools, gyms and relaxation areas) make monitoring employees’ location even more difficult. Even when employees are within the building, ‘hot desking’ has been introduced to optimise floor space, which means that employees simply work at whichever desk is free. Occupants are therefore concentrated in close proximity, and exit routes can become blocked in the event of an emergency. Furthermore, occupants are more likely to be unfamiliar with the area of the building they are working in, particularly in organisations where there is a high turnover of freelance staff, so exit route signage may need to be improved. 3. Disabled people and an ageing population With rapid change in the workforce demographic, employers across Europe are having to adapt and provide for an increasingly ageing workforce with decreased mobility, as well as make adjustments in the workplace for disabled employees. Elderly employees With life expectancy increasing and the pressure on pension schemes greater than ever before, the default retirement age of 65 has now been phased out as employees are forced to work for longer. In the next 30 years, over 20 million British people will be over the age of 65, and many of them will still be working.7 According to the Department for Work and Pensions’ Labour Force Survey, the employment rate for people aged between 50 and 64 increased from 62% in 2001 to 67% in 2013.8 Over the same period, the employment rate for people aged 65 and over rose from 5% in 2001, to nearly 10% in 2013. An ageing working population, combined with the larger and more complex commercial buildings of today, brings about evacuation challenges in the event of an emergency. Elderly employees are not only less mobile, but also more likely to suffer from deteriorating vision or to be hard of hearing. In this case, much higher levels of emergency lighting will be required, or visual alarm devices (VADs) in addition to audible signals. Disabled people who are wheelchair-bound require assistance for stairways, as many buildings have a program in place that deactivates lifts in the event of an alarm being sounded. For the deaf or hard-of-hearing, the risks are also considerably higher when they are alone without others to warn them of an emergency. According to Action on Hearing Loss (AOHL), formerly known as the Royal National Institute for Deaf People (RNID), there are almost eight million deaf or hard-of-hearing people in the UK alone.10 Almost 800,000 of these suffer from ‘severe to profound deafness’. It is also important to be aware that the risk of not hearing an audible alarm also applies to those working in noisy environments such as factories, or to people wearing ear defenders or headphones. Any delayed evacuation could be fatal, as minutes (or even seconds) can make all the difference in an emergency situation. This is a complicated landscape to navigate, and relevant stakeholders in building safety are therefore encouraged to involve people with disabilities at all stages of devising, practicing and implementing a Personal Emergency Evacuation Plan (PEEP).11 4. Warehouse growth and regulation The number of large warehouses that are susceptible to fire are growing, largely because of the boom in e-commerce. In the UK, e-commerce accounted for 13 per cent of total retail sales in 2014, and will reach 18 per cent by 2018.12 As a result, modern ‘urban’ warehouses are being built all around the UK to accommodate this growth. The various logistics, manufacturing and engineering businesses that occupy these warehouses should make it an absolute priority to ensure they have robust evacuation strategies in place. Today’s warehouse is an assemblage of highly evolved automation technologies and activities include cross-docking, palletizing, kitting, tagging, and identifying products. All of these various processes are aimed at maximizing efficiency and productivity, rather than the mitigation of fire. Added to this, regulation of sprinkler systems in UK warehouses only requires buildings over 30m in height (or any warehouse larger than 20,000m²) to be fitted with a sprinkler system (see Figure 3).13 Therefore, when a fire does break out, it can spread extremely quickly and have disastrous consequences. Given the limitations of fire suppression equipment across many warehouses in the UK, evacuation strategies are even more critical, and even businesses that work with suppliers (that have warehouses) should carry out audits to ensure they have the right evacuation procedures in place. Norway Netherlands Germany France Denmark Taking precautions to protect people with disabilities is a priority that is becoming increasingly acute. However, whilst access to buildings for disabled people is a well-known issue (and something that the majority of businesses are aware of) providing support for disabled people to exit buildings is often overlooked. According to Government figures, there are now more than 3.1 million disabled people in employment in the UK.9 In 2015, a year-on-year increase of 141,000 disabled people in work was announced; equivalent to nearly 400 per day. Due to the varied nature of disabilities, a diverse set of requirements should be considered. Exit routes, for example, are of vital concern. Those Figure 3. The proportionate size of a warehouse before regulation stipulates that sprinklers are required 6. Flexible working provision and uptake, Survey report, Chartered Institute of Personnel and Development, May 2012. 7. Ageing of the UK population, Office for National Statistics (ONS), June 2015. 8. Older Workers Statistical Information Booklet 2013, Department for Work & Pensions, December 2013. 9. 400 more disabled people in work every day, Department for Work & Pensions, 20 February 2015. 10. Facts and figures on hearing loss and tinnitus, Action on Hearing Loss, July 2011. 11. Fire Safety Law: The Evacuation of Disabled People from Buildings, Department of Health, Social Services and Public Safety, 2011. 12. Retail sales worldwide will top $22 trillion this year, Emarketer, 23 December 2014. 13. Legislation, British Automatic Fire Sprinkler Association (BAFSA), website accessed October 2015 Spain Scotland England & Wales EATON www.eaton.com 3 White Paper WP455001EN Effective April 2016 5. The future of safe evacuation Many of the issues and trends discussed in this white paper will continue to evolve; presenting new challenges to building owners in safeguarding their occupants. From the demographic of the UK’s working population, to the way that buildings are being built, it is likely that the business environment in the UK could be very different by 2030. According to the Global Terrorism Index 2014 report, there were nearly 10,000 terrorist attacks in 2013, a 44 per cent increase from the previous year.14 With the rise of various militant groups across the world that are not confined to a specific geography, the threat of terrorism is becoming a risk that building owners (even in developed countries such as the UK) are having to contend with. The regulatory environment is also subject to some big changes and there are signs that the UK government is tightening regulation around occupant safety. For example, the current UK version of the code of practice for emergency lighting is being reviewed. Included in this review is the safety of the occupants that are not evacuated in a lighting supply failure, such as care homes and hotels. These are now classified as ‘stay put’ occupants and in some cases they will need defended locations. Could we soon see mass notification systems become a necessity in the UK? Lone wolf attacks seen in the US (such as the Virginia Tech shootings) have made some US state legislatures pass laws requiring their schools and universities to implement reliable and comprehensive mass notification systems (MNS). There is no reason to believe that such attacks could not also happen in the UK, and we might see mass notification system solutions in both universities, and public spaces such as sports arenas, shopping centers and city squares become a regulatory requirement. The good news is that there are new technologies available that facilitate safe evacuation in increasingly complex scenarios. A key trend for future office buildings is that they will become smarter. As part of a wider move towards integrated smart city networks that monitor and optimize energy supply and demand across a city, buildings will use sensors and control systems to adapt to changing weather conditions and occupancy levels in real-time. The connected city and the power of data should mean better information for threat analysis and response. The devices we all increasingly carry around, such as smartphones and wearables, link us in to this information flow and can offer guidance to direct us away from the hazard threatening the safety in a building. Another technological trend is dynamic sign technology and routing control. As a response to the limitations of static exit lighting, where the exit routes take no account of the actual nature of the risk, a practical dynamic signage system is more responsive to a given hazard. In the event of an incident, this system will be able to indicate the best evacuation route, as well as block access to dangerous zones. Building owners today have a plethora of new products available to safeguard their occupants. In a world that is constantly changing and evolving, the key to safeguarding occupants is proactivity. From updating the right evacuation product to suit the profile of a building, to ensuring proper maintenance of that bespoke product, it’s vital that building owners act rather than react. 14. Global Terrorism Index 2014, Institute for Economics and Peace, November 2014. If you would like to find out more, please contact us at buildingsuk@eaton.com Eaton EMEA Headquarters Route de la Longeraie 7 1110 Morges, Switzerland Eaton.eu All Rights Reserved Publication No. WP455001EN Article No. CC3131-1 April 2016 Eaton is a registered trademark. All other trademarks are property of their respective owners. © 2016 Eaton Disclaimer This white paper is not intended to be a comprehensive guide to all aspects of fire safety, but rather a useful source of background information. Whilst every care has been taken to ensure that the contents of this document are correct at the time of publication, it should never be used as any form of substitution for the current regulatory or legislative documents. Eaton shall be under no liability whatsoever in respect to such contents. It should be noted that there may be specific additional requirements that may need to be taken into account, dependent upon local authority building regulations, fire authority and/or building risk assessment.