2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT From the Desk of Ron Kluck Extended Learning Services (ELS) selected “ELS – We Get Results!” as the theme of our 2014-2015 annual report. I’ve been privileged to work at Central Community College for over 33 years now, and the one constant throughout my tenure has been that the most challenging part of working in ELS is taking the wide variety of individual educational needs requested by our stakeholders and creating learning opportunities that will meet their needs while also fitting consistently within the College’s policies and procedures. Fortunately, that’s what ELS does best. We have enough flexibility and are able to tap into the skills of other talented CCC personnel to bring about positive results for our stakeholders. When everything falls into place, we get results and contribute to CCC’s mission statement: Central Community College maximizes student and community success! ELS: We Get Results... and here are a few of them. Degree in Sight Newly licensed health professionals: 45 Emergency Medical Technicians (EMTs) 17 Emergency Medical Responders (EMRs) 583 Nursing Assistants 266 Medication Aides New GED graduates: 19 Barbara Reineke is an exceptionally hard working and dedicated full-time student studying at the CCC Ord Learning Center. In addition to pursuing her second college degree, Barbara is a mother of two and works on their family ranch operation, raising commercial angus cattle. Barbara will be awarded a Bookkeeping Certificate this semester and is on track to graduate with her Associate of Applied Science degree in Business Administration in the Fall of 2016. Barbara plans to pursue a career in business management. In her spare time, Barbara enjoys baking artisan bread, working cattle and being a mom. 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT ELS Gets Results: Program Highlights from 2014-2015 Career Goal Achieved Workers Keep Learning to Keep Earning In conjunction with the Nebraska Propane Gas Association, the Hastings ELS office offered workplace education to 195 students. Classes included: Basic Principles & Practices, Bobtail Delivery and Transport Delivery Driver. Last year, 3,655 people participated in AHA CPR training across the CCC service area. These CPR students include healthcare workers, business/industry and other employees, school teachers and students, and other members of the general public interested in learning these lifesaving skills. ELS instructors also train CCC employees involved in campus building safety, athletics and other duties. Hastings Adult Education began a series of Obtain and Retain Employment classes for ABE/GED/ESL students to help them prepare for employment and meet the new Adult Education requirement in the Workforce Innovation and Opportunity Act. The Columbus ELS office held its first off-campus Medication Aide class at the Ord Learning Center. Though small in number, the five students were happy to get their training locally and went on to become certified Medication Aides, working in the Ord area. Vicki Pribil (Cargill in Schuyler), Karla Salazar de Burks (Schuyler/Columbus), Beth Wolfe (Columbus) and Kim Kelley (Grand Island) attended a series of two-day workshops sponsored by the Nebraska Department of Education. These classes are focused on helping develop teachers to become mentors/leaders and to improve skill development and instruction. The four will now train Adult Education instructors throughout CCC’s 25 counties on best practices in the classroom. Nursing continuing education training continues to be popular. The Kearney ELS office hosted more than 150 school nurses at the 31st annual School Health Conference held June 8 and 9. Each ELS office was also involved in coordinating CE training for LPN-C’s and Supervising RN’s by hosting LPN-C update sessions in six communities. These sessions served 211 nurses seeking to renew their licensure. Several smaller nursing CE workshops were also held throughout the year. “Everyone said I was crazy,” recalls CCC health student Susie Carney (pictured on the right) when she announced she was leaving her 11-year job at a local manufacturing plant in order to pursue a brand new career in healthcare. Driven by the desire to find a career in which she could help people, Susie took CCC’s Nurse Aide training and immediately landed a job at a long-term care facility. She loved working with the residents and nurses. A year later, she took another step forward and enrolled in CCC’s Medication Aide course. She then found a new position where she could utilize her Nurse Aide and Med Aide skills and earn a higher wage. While she loves her current job in David City, she’s still not content. “You should never stop learning,” says Susie. Her next goal is CCC’s LPN program. While Susie is motivated by the idea of helping others, she is also thankful for the care and support she has received from many CCC employees along the way, including CoLynn Paprocki with Project HELP and Jeanne Micek, her Medication Aide instructor (pictured on the left). 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT Finishing On Top Silvester Juanes has an incredible story. His parents were migrant workers and had only a second grade education. He experienced sexual and physical abuse by his neighbors and also from gang members at school. He joined a gang and began to drink and fight daily. He didn’t care about school and dropped out in his freshman year. When his uncle sent him to Nebraska to live with his cousin, Silvester ended up in jail in Ogallala. While there, he was fortunate to meet a counselor who eventually got him into a Grand Island halfway house for alcoholics and drug addicts. Then, Silvester started attending GED® classes at Central Community College and he passed the GED® tests in December 2005. High School Students Get a Jump Start on College and Careers The Early College program continues to be a primary focus for all ELS offices. Last year, the program served hundreds of students from 94 different Nebraska high schools (75 in the College’s service area). A total of 4,071 registrations (including 26 from home-schooled students) were generated in the Early College program, resulting in 408.11 fulltime equivalent students. Many lecture courses are offered to students during the school day, taught by a high school adjunct or using the upgraded telecommunications system to send the lecture from another site. High school students also frequently enroll in web and packet courses, or if nearby, they can come to campus during the day to take classes. CCC and Lexington Public Schools teamed up to offer a new Transportation Technology Program for Lexington High School students. Instructor Shane Schmidt was hired to implement the new curriculum. The program, modeled after similar offerings in Hastings, Kearney and Grand Island, gives students an opportunity to learn the basic skills needed to enter the transportation industry. Program start-up required extensive remodeling of the former Nebraska Armory facility in Lexington and the acquisition of new equipment. Career Discovery Day was held at the Ord Learning Center, and over 90 high school students participated, coming from Arcadia, Burwell and Ord. The students learned about career opportunities from local community and business mentors, as well as CCC faculty and staff. The Holdrege Center partnered with ESU 11 to host a Digital Citizenship workshop. Led by staff from the Nebraska Attorney General’s office, the workshop was attended by approximately 300 middle and high school students and their teachers, representing five local schools. Silvester now attends the University of Nebraska in Omaha and will complete the Hard Hats and Heels was a STEM-based summer camp designed to help Neuroscience program in December 2015. students explore careers in transportation. The project was funded by Of his experiences, Silvester says “The best a National Transportation Summer Institute grant through the Federal advice that I can give anyone is to simply Highway Commission and the Nebraska Department of Roads. Each look at my journey. It doesn’t matter what you have been through or what others day, the 15 students worked on math and science concepts and went have inflicted on you. You can overcome on several site visits to transportation companies in the area. all of that and be successful in life. Of the more than 4,000 Early College registrations last year, nearly half However, in order to do that you have to are for these CCC courses: English Comp (723 students); Public find a starting point and your GED is, in my opinion, one of the most important Speaking (476 students); Writing & Research (292 students); College starting points on a journey of success.” Algebra (221 students); and Introduction to Psychology (183 students). 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT People Get Engaged and Communities Get Stronger Hastings ELS community education classes focusing on sustainability have included Found Object Art and T-shirt Quilting. Each of these classes promotes sustainability in our community by teaching practices that improve the environment. Workers Trained Nearly 40 community members attended a Community Builders program coordinated through the Ord Learning Center. The Community Builders program encourages entrepreneurship, vision building and networking in rural communities. The Ord group toured businesses in nearby communities and listened to a presentation on mentoring and community leadership. Agribusiness instructor Brad Lang has been cultivating a beehive for ELS for over a year. In 2014, ELS purchased a “nucleus” which contains a queen bee and about 10,000 bees. Since then, Lang estimates that the hive has increased to 20,000-25,000 bees. The CCC hive produced nearly 100 pounds of honey last winter and the hope is that the raw honey produced can be used in the CCC Culinary Arts program. The Columbus Emergency Medical Services (EMS) program saw a spike in course enrollment this past year with classes held in Lindsay and Bellwood each enrolling more than 20 students. Off-campus EMS courses generally average 10-14 students so the larger numbers were an indicator of strong community support for the local EMS service. The Lexington Community Education program has been fortunate to partner with Amy Seiler, Community Forestry Specialist, to offer classes in Sustainable Landscape Design. During one class, students went on a walking tour in a sustainable landscape and watched live demonstrations of proper tree planting and pruning. In May, the CCC Board of Governors met at the Ord Learning Center and heard from local students and community members. Nebraskans Get World Experience Grand Island Adult Education created a Facebook page that has been visited by people speaking 7 different languages, located in 45 cities and 11 different countries. Columbus and Hastings ELS partnered with program faculty to provide “Cultural/Language Basics for Health Careers” courses for the South Korean Ulsan College student visitors. Five Ulsan students participated with the Columbus nursing program and four students in the Hastings Dental Hygiene program. Dave Anderson (pictured on right), of Technical Training Services, is the propane industry instructor for the Nebraska Propane Gas Association and the Nebraska Propane Education & Research Council. Dave, who lives in Minnesota, started training propane industry employees in the year 2000 and has been with the Nebraska propane organization for 15 years. Dave is known nationwide and has trained over 10,000 employees in 10 different states. Classes held at the Hastings Campus are part of the Certified Employee Training Program which is both terminology based training and task based training. The certification training includes classroom presentation, a certification exam and a skills assessment. Documentation is provided by the National Propane Gas Association, and training curriculum is provided by the Propane Education & Research Council and Technical Training Services. 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT New Interest Found In preparation for their study abroad experience to Greece, 20 Spectrum music students completed an ELS sponsored Humanities workshop. The “Pre-Departure Essentials” workshop covered important tips such as: how to contact the American Embassy; international currency; travel and safety in a foreign country; cultural sensitivities; and what to anticipate when returning to the U.S., including reverse culture shock. Services and Internal Processes Improved To remain compliant with changes in labor laws, hundreds of Community Education “contractors” needed to transition to part-time employee status. Many staff from ELS, HR and Payroll were involved in this large undertaking over the last year. Grand Island ELS, Academic Education, and Skilled and Technical Sciences co-hosted an Adjunct Instructor Workshop for new and current CCC Adjunct Instructors. Brent Adrian, Speech/English Instructor at Central Community College, became an ELS student in the fall of 2014 when he took the first Beginning Beekeeping class offered by Grand Island ELS. Brent’s willingness to fully participate in the new beekeeping venture was evident when he joined ELS in advocating for a change to Grand Island city code, moving the honey bee out of the vermin category. With the change in city code, Central Community College was then allowed to keep hives on campus. Brent has used his personal experience with the CCC hives to integrate sustainability practices in his classes and he continues to participate in the care of the College’s hives. To improve efficiency, the Columbus Nursing Assistant program began using a biometric time clock to keep track of students’ hours spent in the classroom/lab. By using an automated system rather than a handwritten one, we reduced record keeping errors and eliminated a time-consuming, non-value added task from our instructors’ responsibilities. The Nursing Assistant Program moved into their new classroom and training lab in the CIT building on the Grand Island Campus. ELS Staff Experience New Opportunities Amy Hill was hired as the new Lexington Center Regional Director. Hill, a long-time CCC employee, has served as an adjunct instructor and part-time Learning Center Manager for 20 years. Hill is now responsible for the daily oversight of the Lexington Center and related activities, as well as the Lexington Early College program. In April, Jamey Peterson-Jones assumed the position of Early College Director in Grand Island. Two primary areas of focus will be CCC Career Pathways and High School Articulation. After 23 years with CCC, Michael Cox retired as the Regional Coordinator for Extended Learning Services in Kearney. Mike began his career with the College as a tutor, instructor, and 19 years ago was named the Regional Coordinator. Before he left, Mike was recognized with a Grand Island Campus Spirit Award. 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT ELS Gets Results: Goal Accomplishments from 2014-2015 Goal 1: Adult Education Coordinators will ensure all paid staff utilizes AIMS (Adult Information Management System) to monitor student progress to meet state-mandated performance standards. Painting Perfection ü Local Adult Education Coordinators and the Adult Education Director met with and trained staff on how to access AIMS and how to use its reports. These reports show students who are ready for a post-test and the number of hours a student has attended class. This streamlined the process to ensure that students are tested at the appropriate time and meet performance measures. Goal 2: Explore opportunities in collaborative arrangements, marketing and classes related to sustainability. ü ELS continued to provide onsite support at campuses and centers during the Sustainability Leadership Presentation Series. ü GI ELS provides a representative to sit on the Environmental Sustainability Across the Curriculum committee, which helps students earn badges after completing various course objectives related to sustainability. In addition, GI ELS collaborated with the Sustainability Office and local officials to affect changes in GI city code to allow beekeeping within the city limits. ü Community Education Coordinators have worked together to offer classes via the upgraded telecommunications system to increase enrollment, and, more importantly, reduce driving distances for students. Numerous other ELS area-wide meetings were held via the upgraded telecommunications system or WebEx software to reduce the need for travel. ü The Kearney Center added a Sustainability Intern. Additionally, the Kearney Center has been utilizing the City of Kearney curb-side pickup of recyclable materials with assistance of the facilities department and contract cleaning provider. ü ELS worked with the CCC Sustainability Coordinator to provide training to Community Education and EMT Instructors on how to incorporate sustainability in their classes. Also, joint ventures with partnering businesses have been explored. Karen Pochop, of North Platte, teaches painting classes for ELS. Karen is a certified Bob Ross and Dorothy Dent painting instructor and has taught classes at several Central Community College sites, including Lexington, Holdrege and Kearney. To become certified in each these painting styles, Karen has spent many hours in training. The requirements to teach each style are specific and over the years, Karen has worked diligently to perfect her skills. ü Columbus and Hastings ELS partnered with program faculty to provide “Cultural/Language Basics for Health Careers” courses for the South Korean Ulsan College student visitors. Her popularity with CCC community education students is evidenced by the number of repeat students who come back each semester to take her classes—some will take the same class twice, painting the same picture two weeks in a row. ü Additional space was set aside in each campus/center’s Community Education brochure to introduce community members to CCC’s new International Studies program, as well as provide specific information on the Spectrum musical performances offered in advance of the group traveling to Greece. Central Community College is fortunate to have an instructor of this caliber who is also willing to travel off-campus to bring these classes to our students. Goal 3: Implement processes to support international programming opportunities. ü An International Film Festival was coordinated by the Hastings staff. 2014-2015 EXTENDED LEARNING SERVICES ANNUAL REPORT Goal 4: Support Training & Development (T&D) programs. ü Columbus ELS, the Ord Learning Center, and T&D offered an Apprenticeship Lunch and Learn session to encourage Ord area business owners to address the skilled labor shortage in Valley County and the need for apprenticeship programs in the area. ü Hastings ELS hosted a lunch for business and industry managers within the four-county service area. Guest speakers from the Nebraska Department of Labor and the Nebraska Manufacturing Extension Partnership (NE-MEP) spoke about Worker Training Grants and opportunities available with NE-MEP. Approximately 30 businesses participated and new grants have been awarded to participants. ü ELS offices include Training & Development public offerings in Community Education brochures. Goal 5: Work with CCC Human Resources, Payroll and IT to streamline processes involving Personnel Actions, application for employment and employee timesheets. ü Multiple meetings have been held with staff from ELS, HR and Payroll to discuss and improve employment processes. Several action items have been implemented, streamlining paperwork, tracking and processing. Some of the resulting action items included: Development of a timeline for collection of documents and coordination of schedules with new hires. Use of the new DATE screen in Colleague to check an employee’s hire/termination status, reducing the amount of follow-up required with HR staff. Creation of “Agency Employee” status to streamline processes. Development of a one page employment application was to improve efficiencies. ü Grand Island ELS held training/orientation meetings for Community Education instructors. Likewise, Columbus ELS brought new EMT skills testers together for orientation and training. While together, staff had these new employees complete their employment paperwork, which helped ensure all the forms were completed correctly. Goal 6: Improve social media/e-marketing opportunities for ELS programs. ü The Public Relations Office has been helpful in assisting ELS with this goal. They talked to ELS about Facebook and other advertising tools. They also supported ELS programs through direct funding, creation of online registrations for conferences, and the inclusion of Community Education classes on the general calendar located on the CCC website. The Public Relations Office also created and implemented a multi-media advertising campaign to promote the grant-funded “Hard Hats & Heels” event. This promotional campaign included coordinated advertising on radio, Facebook, newspaper, news releases, and Twitter. ü Hastings ELS has developed a social media marketing plan using Constant Contact, Twitter and Facebook. Other ELS staff attended a social media marketing workshop. ü Judy Weston and Lori Neid serve on an area-wide marketing committee led by the Director of Institutional Advancement. ü ELS is supporting Admissions’ initiative of having all new credit students create an account in Recruiter, which will expand CCC’s e-marketing opportunities. Goal 7: Develop a new report to better track data to improve our business processes and data-based decision making. ü Resulting from LERN recommendations, ELS developed a template of information that would be collected for reporting. While staff has been capturing the new data in Colleague, with the upgrade of the Windows/SQL system, the new report is yet to be created but once ready, it will assist ELS staff with reporting and analyzing the data from our ELS classes and programs. ü ELS offices have been working to identify strong market segments and which marketing methods have been the most effective in reaching these segments. Affirmative Action/Equal Opportunity Central Community College (CCC) does not discriminate on the basis of race, color, ethnicity, religion, sex, age, marital status, national origin, veteran status, sexual orientation, disability, or other factors prohibited by law, in matters of employment, admissions, financial aid, or other activities and opportunities as set forth in compliance with federal and state statutes and regulations. Any person having inquiries concerning Central Community College compliance with Title II, Title IV, Title VI, Title IX, the Age Discrimination Act, and/or Section 504 should contact: Vice President of Human Resources 3134 W Highway 34, PO Box 4903, Grand Island NE 68802-4903, 308-398-4222, cwaddle@cccneb.edu Persons seeking further information concerning career and technical education offerings at Central Community College and any specific pre-requisite criteria for the various programs of study should contact: Public Relations Officer, 3134 W Highway 34, PO Box 4903, Grand Island NE 68802-4903, 308-398-4222, jstrayer@cccneb.edu . To obtain this information in a language other than English or in an alternative format email jstrayer@cccneb.edu or call 308-398-7355