Global Real Estate Transparency Index, 2014 Real Estate Raises the Bar Data Disclosure and Technology Lift Transparency Levels TRANSACTION PROCESS INDICES VEHICLES TITLE DEEDS LISTED EMINENT DOMAIN OCCUPIER SERVICE CHARGES PUBLIC PROFESSIONAL STANDARDS TITLE DEEDS CHARGES ROFESSIONAL TANDARDS ENFORCEABILITY OF CONTRACTS CHARGES UNLISTED REAL ESTATE FUND INDICES PROFESSIONAL STANDARDS PLANNING ANDBUILDING CODES BIDDING PROCESSES STANDARDS GREEN BUILDING RATING SYSTEMS PROFESSIONAL STANDARDS UNLISTED REAL ESTATE RATING SYSTEMS COMPULSORY PURCHASE GREEN BUILDING RATING SYSTEMS OCCUPIER SERVICE CHARGES OCCUPIER SERVICE STANDARDS GREEN BUILDING OCCUPIER SERVICE CHARGES PROFESSIONAL COMPULSORY PURCHASE DEEDS TITLE REAL ESTATE INDICES LEGAL L ENVIRONMENT SUPPLY DATABASES STANDARDS TITLE DEEDS GOVERNANCE COMPULSORY COMPULSORY PURCHASE EMINENT DOMAIN PURCHASE PROFESSIONAL RATING SYSTEMS COMPULSORY PURCHASE OCCUPIER SERVICE FUND INDICES PROFESSIONAL BANK REGU.5LATION GREEN BUILDING GREEN BUILDING RATING SYSTEMS UNLISTED REAL ESTATE FUND INDICES TAX PLANNING AND BUILDING CODES PROFESSIONAL RENTAL DATA SERIES GOVERNANCE PROPERTY UNLISTED REAL ESTATE FUND INDICES GREEN BUILDING RATING SYSTEMS STANDARDS ACCOUNTING STANDARDS PRESALE INFORMATION LISTED VEHICLES GREEN BUILDING RATING SYSTEMS PUBLIC RATING SYSTEMS SUSTAINABILITY PLANNING AND BUILDING CODES REAL GREEN BUILDING INVESTMENT PERFORMANCE BENCHMARKS PROPERTY TAX PROPERTY TAX ACCOUNTING BANK REGULATION STANDARDS COMPULSORY PURCHASE ACCOUNTING LAND REGISTRY INVESTMENT PERFORMANCE BENCHMARKS LISTED VEHICLES PROFESSIONAL STANDARDS OCCUPIER SERVICE CHARGES EMINENT DOMAIN PROPERTY TAX PLANNING AND BUILDING CODES PLANNING AND BUILDING CODES GREEN PLANNING AND BUILDING CODES BUILDING RATING SYSTEMS PLANNING AND BUILDING CODES PUBLIC REAL ESTATE INDICES PRE-SALE INFORMATION MARKET INFORMATION OCCUPIER SERVICE CHARGES PLANNING AND BUILDING CODES EMINENT DOMAIN GREEN BUILDING RATING SYSTEMS REGULATION LISTED VEHICLES UNLISTED REAL ESTATE FUND INDICES GREEN BUILDING RATING SYSTEMS GOVERNANCE STANDARDS ESTATE ESTATE INDICES GREEN BUILDING RATING SYSTEMS UNLISTED REAL PLANNING AND BUILDING CODES ESTATE FUND INDICES EMINENT DOMAI PROFESSIONAL STANDARDS UNLISTED REAL UNLISTED CODES FINANCIAL ANDBUILDING REAL ESTATE FUND INDICES PLANNING OCCUPIER SERVICE TITLE DEEDS PROFESSIONAL STANDARDS REPORTING PLANNING AND BUILDING CODES PLANNING AND BUILDING CODES FINANCIAL REPORTING COMPULSORY CODES UNLISTED REAL ESTATE FUND INDICES LAND REGISTRY PURCHASE CODES INDICES PUBLIC REAL ESTATE PLANNING ANDBUILDING STANDARDS BUILDING RATING SYSTEMS TITLE DEEDS PROCESS TRANSACTION UNLISTED REAL ESTATE FUND INDIC PUBLIC REAL ESTATE INDICES PERFORMANCEUNLISTED MEASUREMENT REAL ESTATE FUND INDICES REGULATION PLANNING ANDBUILDING STANDARDS TTRANSPARENCY RENTAL DATA SERIES OCCUPIER SERVICE CHARGES PLANNING AND BUILDING CODES RATING SYSTEMS TRANSACTION PROCESS GREEN BUILDING RATING SYSTEMS ACCOUNTING STANDARDS DOMAIN PROFESSIONAL PLANNING AND BUILDING CODES PROPERTY TAX PROFESSIONAL STANDARDS REAL ESTATE FUND INDICES REAL ESTATE UNLISTED OCCUPIER SERVICE CHARGES EMINENT GREEN BUILDING RATING SYSTEMS DOMAIN GREEN BUILDING PROFESSIONAL ESTATE EMINENT COMPULSORY PURCHASE PUBLIC REAL UNLISTED REAL ESTATE FUND INDICES BANK REGULATION OF CONTRACTS BIDDING PROCESSES FINANCIAL REPORTING PROPERTY TAX PRE-SALE INFORMATION FACILITIES MANAGEMENT INVESTMENT PERFORMANCE BENCHMARKS EMINENT DOMAIN COMPULSORY PURCHASE INVESTMENT PERFORMANCE ENFORCEABILITY BUILDING RATING SYSTEMS GREEN PROFESSIONAL RENTAL STANDARDS FINANCIAL DATA REPORTING SERIES OF CONTRACTS GREEN SERVICE PLANNING AND BUILDING CODES OCCUPIER DOMAIN EMINENT DOMAIN UNLISTED REAL CHARGES OCCUPIER SERVICE CHARGES ACCOUNTING EMINENT STANDARDS DOMAIN ENFORCEABILITY LISTED VEHICLES DEEDS EMINENT EMINENT DOMAIN PROFESSIONAL STANDARDS UNLISTED REAL ESTATE FUND INDICES CODES OCCUPIER SERVICE CHARGES TITLE SERVICE CHARGES EMINENT DOMAIN PLANNING ANDBUILDING PLANNING AND BUILDING CODES OCCUPIER ESTATE FUND OCCUPIER SERVICE CHARGES REGULATION INVESTMENT PERFORMANCE BENCHMARKS INDICES ENFORCEABILITY OF CONTRACTS MARKET INFORMATION ACCOUNTING STANDARDS PROCESS TRANSACTION COMPULSORY PURCHASE PLANNING AND BUILDING CODES UNLISTED REAL ESTATE FUND INDICES EMINENT DOMAIN VALUATIONS UNLISTED REAL ESTATE FUND INDICES PLANNING ANDBUILDING CODES OCCUPIER SERVICE CHARGES BIDDING PROCESSES 2 Global Real Estate Transparency Index 2014 Real Estate Raises the Bar Data disclosure and technology lift transparency levels The eighth edition of JLL’s Global Real Estate Transparency Index, covering 102 markets worldwide, shows continued progress in the transparency of commercial real estate around the world. Over 80% of markets have registered improvement since 2012. The key drivers of enhanced transparency are: $ rising trend among governments and business to encourage a culture of ‘open data’, supported by technological advancement. $n increasing acknowledgement by governments that poor transparency not only hampers investment Àows, but also affects the Tuality of life of its citizens and their relationship with local authorities responsible for taxing and regulating real estate. The occurrence of several highpro¿le corruption scandals and building accidents that have put the international spotlight ¿rmly on real estate transparency and led to a series of reforms in a diverse group of countries. The further rise in crossborder investment, with 01&s and international real estate advisors both extending their global footprints, is accelerating the pace of change. The return of stronger economic growth and improving market fundamentals, which is enabling governments and the real estate industry to refocus on transparency issues that were put on the back burner during the Global )inancial &risis G)&. The rising expectations from the ‘0illennial’ generation for more transparency and accountability of governments and commercial organisations, strengthened by the power of social media. The wider adoption of sustainability tools, such as minimum energy standards, green building rating systems and ¿nancial performance measurement of sustainable buildings. The world’s most transparent markets are still dominated by anglophone markets ± the 8., 8nited 6tates, $ustralia and 1ew =ealand. +owever, )rance and Finland, which are at the forefront of ‘open data’ initiatives, have consolidated their positions in the top ranks. Ireland has moved into the top tier of transparency as a result of new REITenabling legislation. The top improvers in 2014 are dominated by 6ub6aharan $frican countries, as transparency pushes into the frontiers of global real estate. Five of the Global Top 10 improvers are in the region ± .enya, Ghana, 1igeria, =ambia and 0auritius. +owever, while progress is being made across the continent, much still needs to be achieved. JLL &entral and Eastern Europe continues to feature among the top improvers ± notably Romania, 6erbia and +ungary. +owever, 8kraine has regressed, highlighting how political uncertainty and geopolitical strife can Tuickly compromise transparency levels. &olombia and 3eru are the biggest movers in the $mericas underpinned by strong economic growth, high FDI and rising real estate investment. Despite these improvements, no 6outh $merican country appears in the Global Top 20 of the overall index or any of the ¿ve subindices ± the only continent to fail to achieve a topscoring position. The 0iddle East and 1orth $frica 0E1$ has struggled to maintain momentum – the notable exception is Qatar which is making concerted efforts to create a more open and transparent market. The country also illustrates the power of the international spotlight in forcing more stringent building controls and safety standards. Improvements in $sia 3aci¿c have been steady but unspectacular, and for the ¿rst time there are no $sia 3aci¿c markets in the Global Top 10. The competition for the most transparent market in $sia has intensi¿ed, as 6ingapore moves ahead of +ong .ong, where cooling measures have compromised transparency levels. 3 4 Global Real Estate Transparency Index 2014 Global Real Estate Transparency Index, 2014 Top Transparency Improvers in 2014 Latin America Sub-Saharan Africa Middle East and North Africa Nigeria Algeria Ghana Europe Zambia Colombia Peru Qatar Kazakhstan Kenya Mauritius Serbia Asia Pacific Romania Hungary Ireland India Tier 1 cities Key Drivers of Transparency Improvement Renewed economic growth Recognition of impacts and more robust real estate markets by governments on FDI and quality of life Expanding global reach Media spotlight on transparency following corruption scandals / building accidents Sustainability tools Rising expectations more widely adopted of Millennial generation of cross-border investment and growing MNC footprints 6ource: JLL, La6alle Investment 0anagement ‘Open data’ culture JLL Contents JLL Global Real Estate Transparency Index, 2014 Real Estate Transparency Timeline Global Overview: Key Findings in 2014 Outlook to 2016 Regional +ighlights $mericas $sia 3aci¿c Europe 0iddle East and 1orth $frica 6ub6aharan $frica Real Estate Environmental Sustainability Transparency Index Transparency in Tables and &harts Technical 1ote 6 8 12 17 18 20 26 32 36 41 46 50 56 5 6 Global Real Estate Transparency Index 2014 JLL Global Real Estate Transparency Index, 2014 JLL’s Global Real Estate Transparency Index is a uniTue survey that Tuanti¿es real estate market transparency across 102 markets worldwide. The Index is updated every two years and has been charting the steady progress in real estate transparency across the globe for 15 years. The 2014 Index is our eighth edition. The Index aims to help real estate investors, corporate occupiers, retailers and hotel operators understand important differences when transacting, owning and operating in foreign markets. It is also a helpful gauge for governments and industry organisations who are seeking to improve transparency in their home markets. In the 2014 Index, we have introduced much greater granularity as transparency levels come under greater scrutiny and the real estate industry seeks more detailed information to inform decisions. While the survey covers the same topics as the 2012 edition, it now breaks these down into 115 factors, representing nearly a 40% increase on the 83 covered in 2012. $lthough the consistency of the survey is not compromised, the explicit inclusion of many more factors does underpin some of the changes in score between 2012 and 2014. &overage has been extended further into SubSaharan $frica to include Ethiopia, 0ozambiTue, Senegal and 8ganda 0yanmar is a new addition in $sia 3aci¿c, while Libya has reMoined the Index. $s in prior surveys, teams of researchers and business leaders from JLL and LaSalle Investment 0anagement have worked together to assess the transparency in each of the 102 markets. Our $lliance 3artners have also helped to provide additional ‘ontheground’ information. $ccounting, ¿nance and legal experts have been consulted too, especially in emerging markets, in order to supplement our collective real estate knowledge. Since we launched the Index in 1, its components have evolved and been re¿ned to reÀect the changing demands of crossborder investors and corporate occupiers. Therefore, to enable comparisons to be made across time, we have recreated an historic Transparency Index based on current weights and Tuestions. We should like to emphasise that the recalibrated historic Indices differ from those published at the time of each survey. In addition to this report, the results of the 2014 Transparency Index are also presented in an interactive website: www.jll.com/Transparency The website allows users to explore the different components of real estate transparency at a global, regional and national level. Data sets for all 102 markets covering composite and subindex scores can also be downloaded. $ series of interactive visualisations facilitate a comparison of transparency between markets and over time. We trust that the 2014 Transparency Index will provide valuable insights into the changes in real estate transparency across the globe. $ complete description of the methodology used to create this Index is set out in the Technical 1ote. For more information about the Index and how we can help with your real estate decisions, please connect with one of the Global Real Estate Transparency Team. JLL Global Real Estate Transparency Index The 2014 survey covers 102 markets worldwide Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Source: JLL, LaSalle Investment 0anagement Transparency Index Components Incorporating 115 different factors Composite Score 5 Sub-Indices Performance Measurement Market Fundamentals Governance of Listed Vehicles Regulatory and Legal Transaction Process Real Estate Tax, Land Use Planning, Building Controls, Enforceability of Contracts Property Registration Compulsory Purchase Debt Regulation Pre-Sale Information, Bidding Processes, Professional Standards of Agents Occupier Services 13 Transparency Topics Direct Real Estate Performance Indices Listed Real Estate Securities Indices Unlisted Real Estate Fund Indices Valuations Market Fundamentals Data Offices Retail Industrial Hotels Residential Financial Disclosure Corporate Governance 115 individual questions and datapoints for each market Source: JLL, LaSalle Investment 0anagement 7 8 Global Real Estate Transparency Index 2014 Real Estate Transparency Timeline Measuring transparency since 1999 1999 It has been 15 years since JLL started to track real estate transparency in response to the demands of crossborder investors for a more rigorous and Tuanti¿able assessment of the risks of transacting, owning and operating in foreign markets. Back in 1999, we reported on only 30 markets, which represented the range of most crossborder investors’ targets. Levels of transparency were far lower than today only four countries – $ustralia, the 8nited States, the 8nited Kingdom and &anada – were classi¿ed as ‘+ighly Transparent’, and they represented the beacons of transparency in a largely opaTue international real estate market. 0any countries that today are important crossborder investment destinations – such as 3oland, Spain and &hina – were well down the transparency spectrum in 1999. 2004 – Transparency deepens 2004 Over the subseTuent ¿ve years 19992004, levels of real estate transparency steadily improved, coinciding with real estate’s ‘coming of age’ as a global asset class. By 2004, when the survey moved to a biennial event, the Index had been extended to 50 markets. The survey was also re¿ned into ¿ve subindices to reÀect the broad range of issues relevant to transparency. The 1etherlands and 1ew =ealand Moined the ‘+ighly Transparent’ category, while newer crossborder destinations, such as Spain and Italy, registered notable movements up the transparency spectrum. 2006 – Cross-border investment: a powerful force for change 2006 The rise of crossborder real estate investment during the mid2000s proved to be a powerful force for change, with the strongest improvement in transparency recorded during the 20042006 period. The launch of new investment performance benchmarks, more ¿nancial disclosure and improved governance of listed vehicles helped to boost transparency. Once again, Southern European markets featured strongly among the top improvers, as well as several &entral European markets, like 3oland, underpinned by E8 accession. 2008 – Transparency moves into new markets 2008 2008 saw a signi¿cant expansion in the geographical coverage of the survey, particularly into the 0iddle East and 1orth $frica 0E1$. The region’s main real estate markets – Dubai, Egypt and Saudi $rabia – were also amongst the strongest improvers between 2006 and 2008. The survey also moved into secondary and tertiary cities in the BRI& economies. Recognising that the Index was being used extensively by corporate occupiers, new components were added to the survey relating to occupier service charges and facilities management. JLL 2010 – The GFC puts transparency improvement on the back-burner 2010 The two years following the onset of the GF& saw a notable slowdown in the progress of real estate transparency across the globe, with real estate players focusing on survival rather than on advancement. The role that real estate debt had played in the crisis steered us to add new components relating to the availability of information on commercial real estate debt and the role of bank regulators. The BRI& markets notably &hina and India were heavily represented among the top improvers – &hina had come of age, with a sharp rise in real estate investment volumes. 2012 – Transparency back on track 2012 By 2012, transparency improvements were back on track in the maMority of markets. Technology was making it easier for ¿rms to monitor their real estate platforms across the globe, further contributing to the pace of change. ReÀecting the global footprints of crossborder investors and corporate occupiers, nearly 100 markets were covered, with the survey extended into SubSaharan $frica and &entral $merica. Top improvers in 2012 included the socalled ‘0IST’ markets – 0exico, Indonesia, South Korea and Turkey. We also added features relating to Environmental Sustainability for a subset of markets, as the sustainability issue started to rise up the agenda of the real estate industry. 2014 – Extending the frontiers of transparency 2014 This year’s survey has shown continued progress in the maMority of markets, with SubSaharan $frica this time taking centre stage as transparency pushes into the frontiers of the global real estate industry. Kenya, Ghana and 1igeria are the star performers, although they are improving from a low base. 0eanwhile, a rising culture of ‘open data’ and technological innovation has emerged as a new driver of greater transparency across the globe, a trend that is likely to continue as we look ahead to the next survey in 2016. 9 10 Global Real Estate Transparency Index 2014 Real Estate Transparency Timeline Top Improver Groups by Year 50 2004 Southern Europe – Cross-border investment 2006 Central Europe – Structural reforms following EU 2008 forces the pace of change in Spain and Italy accession boost transparency, notably in Poland Middle East – Booming real estate market drives transparency improvement in Dubai Coverage increased 50 countries in 2004 to 102 markets in 2014 from 102 Source: JLL, LaSalle Investment 0anagement BRICS – Growing international investment 2010 triggers transparency improvement in China. India also among top improvers 2012 MIST– Increased international investor and corporate occupier activity lead to transparency improvements in Turkey, Mexico and Indonesia 2014 Sub-Saharan Africa – Improving transparency pushes into the frontiers of global real estate. Top improvers - Kenya, Ghana and Nigeria JLL Global Real Estate Transparency Index, 2014 Transparency Level High Transparent Semi 2014 Composite Rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Market United Kingdom United States Australia New Zealand France Canada Netherlands Ireland Finland Switzerland Sweden Germany Singapore Hong Kong Belgium Denmark Poland Spain Norway South Africa Austria Italy Portugal Czech Republic Hungary Japan Malaysia Brazil - Tier 1 Taiwan Romania Israel Slovakia Greece Turkey China - Tier 1 Thailand Russia - Tier 1 Philippines Indonesia India - Tier 1 Mexico India - Tier 2 South Korea Puerto Rico Brazil - Tier 2 Croatia China - Tier 2 Botswana UAE - Dubai India - Tier 3 Mauritius 1ew &ountries added to the 2014 Survey Source: JLL, LaSalle Investment 0anagement 2014 Composite Score 1.25 1.34 1.36 1.44 1.52 1.52 1.57 1.62 1.69 1.73 1.79 1.79 1.81 1.87 1.92 1.96 2.02 2.05 2.07 2.09 2.10 2.10 2.18 2.20 2.21 2.22 2.27 2.44 2.55 2.56 2.63 2.66 2.71 2.72 2.73 2.76 2.82 2.84 2.85 2.86 2.89 2.90 2.90 2.95 2.95 3.00 3.04 3.09 3.11 3.14 3.14 Transparency Level Semi Low Opaque 2014 Composite Rank 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 Market Chile UAE - Abu Dhabi China - Tier 3 Kenya Cayman Islands Argentina Qatar Russia - Tier 2 Bahrain Peru Slovenia Zambia Colombia Serbia Bulgaria Saudi Arabia Vietnam Jordan Russia - Tier 3 Macau Egypt Panama Ukraine Kuwait Morocco Uruguay Costa Rica Bahamas Oman Lebanon Uganda* Ghana Kazakhstan Jamaica Nigeria Venezuela Mozambique* Guatemala Algeria Dominican Republic Tunisia Pakistan Belarus Angola Honduras Iraq Ethiopia* Mongolia Myanmar* Senegal* Libya 2014 Composite Score 3.19 3.20 3.26 3.29 3.29 3.37 3.37 3.37 3.40 3.44 3.47 3.49 3.54 3.55 3.55 3.57 3.59 3.62 3.63 3.65 3.67 3.70 3.71 3.74 3.76 3.77 3.81 3.83 3.88 3.90 3.97 3.98 3.98 4.01 4.03 4.11 4.20 4.20 4.20 4.21 4.23 4.25 4.29 4.36 4.41 4.45 4.46 4.47 4.48 4.52 4.63 11 Global Real Estate Transparency Index 2014 Global Overview: Key Findings in 2014 Growing expectations of market transparency The world’s dominant commercial real estate markets are in better shape than at any time since the Global Financial &risis of 20082009. Levels of capital markets activity are returning to precrisis levels and real estate investors are moving up the risk curve into new geographies and property types. 0eanwhile, corporates are now executing longterm portfolio strategies and selectively extending their footprints into emerging markets. $s momentum builds across the global real estate markets, investors, developers and corporate occupiers are demanding and expecting ever greater levels of real estate transparency in terms of legal and regulatory enforcement, ¿nancial disclosure, fairness of transaction processes and access to highTuality market data and performance benchmarks. $t the same time, there is a growing recognition by governments, particularly in emerging economies, that poor real estate transparency not only hinders inward investment but also has deep impacts on the Tuality of life of its citizens and their relationship with local government. &orruption scandals often involving the permit process for real estate development and several highpro¿le building accidents are forcing governments to pay much greater attention to regulatory enforcement. In addition, ‘open data’ policies, aided by technological advances, are playing a greater role in boosting transparency levels across the globe. Average Change in Transparency Score, 2004-2014 Increasing cross border investment boosts transparency 6% Median Change in Transparency Score 12 Steady transparency improvements as real estate markets recover 4% Improvements stall due to Global Financial Crisis 2% 0% 2004 to 2006 2006 to 2008 Source: JLL, LaSalle Investment 0anagement 2008 to 2010 2010 to 2012 2012 to 2014 JLL 2014 Index reveals steady transparency improvements JLL’s latest Global Real Estate Transparency Index reveals continued progress in transparency over the past two years. Over 80% of markets have registered an improvement since 2012, although typically, increases in most markets have been ‘slow but steady’. Only 14 markets saw a notable upgrade in their overall score i.e. their &omposite Index score improved by more than 25 basis points. The World’s Most Transparent Countries, 2014 Dominated by $nglophone 0arkets Transparency Level +ighly Transparent Transparent 2014 Composite Rank Market 2014 Composite Score 1 United Kingdom 1.25 2 United States 1.34 3 $ustralia 1.36 4 1ew =ealand 1.44 5 France 1.52 6 &anada 1.52 7 1etherlands 1.57 8 Ireland 1.62 9 Finland 1.69 10 Switzerland 1.73 11 Sweden 1.79 12 Germany 1.79 13 Singapore 1.81 14 +ong Kong 1.87 Source: JLL, LaSalle Investment 0anagement Top positions still dominated by anglophone markets The world’s most transparent markets continue to be dominated by the highly liTuid anglophone markets. The 8K has inched past the 8.S. to move into top position, while $ustralia, 1ew =ealand and &anada sit in third, fourth and sixth place respectively. Differences in transparency among these ‘+ighly Transparent’ markets are marginal however, and each has been Mockeying for top position over the past decade. 0ore signi¿cantly, France has moved into ¿fth position as its government embraces a policy of ‘open data’. This is France’s best ever performance, overtaking the 1etherlands 7th as the most transparent market in &ontinental Europe. Ireland’s position 8th has been boosted by a new REIT regime. Finland 9th completes the ‘+ighly Transparent’ category, a country that has been at the global forefront of ‘open data’ policies. Switzerland 10th, Sweden 11th and Germany 12th, having made limited progress over the past two years, sit Must outside the ‘+ighly Transparent’ category. In $sia, there is now a closer race for top position, with Singapore 13th edging ahead of +ong Kong 14th, where property market cooling measures introduced in 2013 have compromised tax predictability and consistency. 13 Global Real Estate Transparency Index 2014 Sub-Saharan Africa shows greatest improvement In previous Transparency surveys the &EE &entral and Eastern Europe and $sian regions, and more recently the BRI& and 0IST markets, have dominated the list of top transparency improvers. This year, SubSaharan $frican countries have taken centre stage, as improving transparency pushes into the frontiers of the commercial real estate industry. Over the past two years, we have seen a sharp rise in interest in commercial real estate opportunities in SubSaharan $frica, which is feeding through to greater transparency. &orporate occupiers are leading the move into the continent, but international capital is also beginning to focus on $frica’s potential. Five out of the Global Top 10 improvers in the 2014 Index are from the SubSaharan region, led by Kenya 1st, Ghana 3rd and 1igeria 4th, where concrete efforts are being made to improve governance and the regulatory framework in order to create a more businessfriendly environment. =ambia and 0auritius also make the top cut. 1onetheless, $frican countries are rising from a low base and $frica remains the most opaTue continent, home to six of the world’s 10 least transparent real estate markets. Doing business in $frica is not easy, and while great strides have been made over the past two years, much still needs to be achieved. Top Transparency Improvers, 2012–2014 SubSaharan $frica Takes &entre Stage 0.5 0.4 Score Change (Inverse) 0.3 0.2 0.1 Hungary Peru Serbia Kazakhstan Ireland Colombia Algeria Mauritius Zambia Romania Nigeria Ghana Qatar 0.0 Kenya 14 Source: JLL, LaSalle Investment 0anagement Wider adoption of sustainability tools There are further signs that sustainability considerations are becoming a more widely established element of the global real estate market. JLL’s 2014 Real Estate Environmental Sustainability Transparency Index, which now extends to 33 countries, has registered a large increase in the number of markets in the ‘+ighly Transparent’ and ‘Transparent’ categories. Improvements in country scores have been driven by two key factors: the greater availability of marketspeci¿c green building certi¿cation schemes, which are now available in 80% of surveyed markets and the wider adoption of energy benchmarking systems – with minimum energy ef¿ciency standards now in place in virtually all surveyed countries. The leaders of the Sustainability Transparency Index are the same as two years ago, with $ustralia, France and the UK retaining the top scores. What sets these top three apart is the adoption of tools that track the ¿nancial performance of sustainable buildings versus buildings that lack sustainable attributes. &anada and 1ew =ealand have more recently introduced such tools. JLL ‘Open data’ policies boost transparency 0ore governments appear to be embracing a policy of ‘open data’, allowing easy online access to land registry information for example. France and Finland are taking maMor steps towards ‘open data’ which is further boosting their already high transparency levels. But this is not Must a trend in the more transparent markets – several initiatives are underway in countries traditionally characterised by low transparency. Qatar, in a maMor move to increase transparency, announced a new ‘open data’ policy earlier this year which involves the release of a large Tuantity of governmentheld, nonpersonal data to residents. In Uruguay, public land registry information is now available online, while Kenya is starting to digitise all its land records. Extension of REIT structures The introduction of REIT structures continues to underpin improving transparency in several countries. Ireland is seeing the renaissance of the listed sector, with GreenREIT launched in summer 2013 being the ¿rst company making use of the new REIT regime. In Mexico, following the inauguration of the FIBR$ 0exican REIT market in 2011, data availability has certainly increased. 0eanwhile, proposed legislation in Panama would allow for the formation of a listed REIT market, whilst the government in Kenya has also recently passed REIT legislation. In China, &ITI& has recently won regulatory approval to issue the country’s ¿rst REIT. The unexpected power of sporting events Real estate transparency also appears to be advancing as the unexpected conseTuence of international media attention on countries holding maMor sporting events. Qatar’s successful bid for the 2022 FIF$ World &up has brought transparency issues into sharp focus and is leading to more stringent building controls and higher standards of safety. Likewise, the global spotlight is now ¿rmly on Brazil as the host of the 2014 FIF$ World &up and 2016 Summer Olympics, which will intensify international attention on any de¿ciencies in transparency. The enhanced role of Ànancial regulators $ push for higher transparency has also come in an indirect way, as more rigid regulations in the banking and ¿nance world permeate into commercial real estate. 0any central banks are demanding more insights and reporting on real estate lending and minimum capital reTuirements for property debt. &entral banks in Greece, the UAE and Qatar, amongst others, have launched initiatives to monitor commercial real estate markets more closely. Limited launch of new investment performance indices The number of new performance indices launched over the past two years has slowed compared to previous surveys – the 3erformance 0easurement SubIndex registered the weakest improvement of the ¿ve Transparency subindices. The notable exceptions were in Japan where the $ssociation for Real Estate Securitization $RES launched in late 2012 an index tracking the performance of unlisted property funds and Botswana, where I3D in association with the Real Estate Institute of Botswana has created a real estate performance index based on the portfolios of six leading property companies. Enhanced data on residential real estate Supporting the improvement in the 0arket Fundamentals SubIndex, greatest progress has been made in the availability of data on the residential sector, in part fuelled by stronger interest in residential property from institutional investors and from central banks. 15 16 Global Real Estate Transparency Index 2014 JLL Outlook to 2016 Technology enhancing transparency The forces moving global real estate markets towards greater transparency will, over the next two years, be as strong as ever, as new technologies help to boost transparency, even for those countries already among the most transparent globally. 1ew technologybased data vendors and innovative data models, such as crowdsourcing, promise more realtime, granular and specialised information on a large scale. The United States is taking the lead in crowdsourcing platforms for real estate, which are emerging with increasing freTuency. The data vendor &ompStak is one example of a startup that enables sharing of transaction information between market participants. $nother is $uction.com, which is bringing realtime property sales transactions to an online platform. Over the medium term, the proliferation of new technologybased crowdsourcing data companies could enable emerging real estate markets to leapfrog the traditional evolution of building market fundamentals and performance data sets. Rising expectations from Millennials The revolution in digital communication and information is being driven by the ‘0illennial’ generation i.e. those in their 20s and early 30s, a demographic that will play a greater role in reshaping the global real estate markets. Their use of social media, their hyperconnectivity and thirst for knowledgesharing is feeding through to increasing demands for transparency in government and commercial organisations. Measuring the performance of sustainable buildings Sustainability and the built environment will continue to rise up the agenda, and we are likely to see more tools to track the ¿nancial performance of sustainable buildings. GRESB, the Global Real Estate Sustainability Benchmark, which assesses the sustainability performance of real estate portfolios around the globe, is making good progress through sharpening the attention of investors on building sustainability. Sub-Saharan Africa continuing to show strong improvement $fter showing the largest improvements in the past two years, SubSaharan $frica is likely to continue to register the most rapid progress between 2014 and 2016. $s more international players move into the region, this will inevitably lead to further structural changes in the way $frican real estate markets operate. 0any of the region’s markets, and indeed transparency initiatives, are at a nascent stage, and there remains a lot to be done before the continent can compete with other regions on more eTual terms. BRICs showing renewed impetus The BRI& markets, where transparency improvements have lost some impetus in 2014, have strong potential to build momentum once again. In &hina, pressure from potential bond defaults and regulators attempting to reduce ‘moral hazard’ are leading investors to demand better information in order to price credit risk more accurately. $dditionally, the planned introduction of a national property registry and property tax should also boost transparency. India is likely to enact the Real Estate Regulation Bill, which seeks to improve regulation over real estate agents and the Tuality of land registry records. 0ore generally, India could see faster improvements in real estate transparency in the future following the election in 0ay of the ¿rst maMority government in 30 years the new government will undoubtedly be in a stronger position to push through economic reforms. 17 18 Global Real Estate Transparency Index 2014 Regional Highlights Sub-Saharan Africa shows strongest improvement, but much still needs to be achieved The 2014 survey reveals that SubSaharan $frica SS$ has made the world’s strongest advances in real estate transparency. Five out of eight SS$ markets namely Kenya, Ghana, Nigeria, Zambia and Mauritius have demonstrated signi¿cant improvement in transparency scores ! 25 bps. $ll these markets secured a position in the Global Top 10 improvers, whilst $ngola has also seen moderate transparency improvement since 2012. While tangible progress is being made across the continent, much still needs to be achieved. Senegal, Ethiopia and Angola all feature in the bottom 10 of the Index. Central Europe drives improvements on the continent Within Europe, it is once again the &entral and Eastern European subregion that has seen the greatest shifts in transparency. $mong the top improvers in 2014 are Romania, Serbia and Hungary. Romania’s improvement reÀects the government’s concerted actions to enforce EU legislation, as well as ongoing efforts to ¿ght corruption. Serbia has started formal EU accession negotiations, which is pushing through to structural reforms as has occurred previously in other &EE accession countries. +ungary is also amongst the improvers, making up for lost ground compared to neighbouring Poland and the Czech Republic. Political upheaval in Eastern Europe compromises transparency By contrast, the 2014 Index shows Ukraine and Russia Tier II and III cities struggling to maintain even moderate levels of transparency, and once again highlights how political turmoil and uncertainty can Tuickly undermine transparency levels. The deterioration in transparency in Ukraine is far from a uniTue event however, with Egypt 2012 and Venezuela 2008 both moving into reverse in previous surveys. Modest improvement in MENA The 0iddle East and 1orth $frica remains one of the least transparent regions in the world. Following encouraging signs of improvement in transparency prior to the GF&, the region has not maintained momentum. While there is increasing recognition across 0E1$ of the importance of improving real estate transparency, in most cases this has failed to translate into ¿rm action. The notable exception is Qatar – which sits among the Global Top 10 improvers – where the government is taking measures to increase its global presence, which has involved taking a more open and transparent stance on several issues. 1orth $frican countries, such as Egypt, have also shown progress as they regain some lost ground from the effects of the ‘$rab Spring’. Economic growth drives transparency increases in Latin America In Latin $merica, the strongest gains have been achieved in Colombia and Peru which, not coincidentally, have also been amongst the region’s fastest growing economies, attracting increasing FDI, and are now the targets of international real estate capital. Brazil Tier I cities and Mexico have maintained their positions as Latin $merica’s most transparent markets. Moderate progress in Asia PaciÀc The $sia 3aci¿c region has seen a moderate pace of transparency progress in 2014 following advances in 2010 due to increases in &hina and India and 2012 due to emerging South East $sia such as Indonesia and Vietnam. Limited improvement in market data availability and slow forward movement in regard to policy reforms in the past two years have contributed to the results in 2014. 1onetheless, there are selective examples of progress including more rigorous reporting of transactions in Taiwan and the introduction of an index tracking the performance of unlisted property funds in Japan. JLL Several dynamic markets lose impetus Several countries that have featured among the top improvers in previous surveys, including Turkey, Poland, Dubai, China and South Africa, appear to have lost some impetus and have been treading water over the past couple of years. In &hina, for example, advances in structural reforms and the strengthening of regulatory enforcement have been slow, and it continues to fall behind in the transparency of transaction processes. For many crossborder investors, 3oland has reached an acceptable level of transparency, which may have taken the pressure off further improvements. Transparency levels within BRIC countries widen The survey also reveals evidence of a widening gap in transparency within BRI& countries, between their Tier I cities such as Shanghai, Mumbai, Moscow and Sao Paulo and the lower tier cities, where progress has been slower and, in the case of Russian Tier II and III cities, has deteriorated. Transparency Index 2014, by Region Performance Measurement Market Fundamentals Global Americas Europe Asia Pacific MENA Sub-Saharan Africa 3.51 3.59 3.96 4.10 2.99 2.86 3.06 2.96 4.06 4.47 4.22 4.67 Governance of Listed Vehicles 2.88 3.52 2.33 2.50 3.14 3.68 Regulatory and Legal 2.64 2.66 2.11 2.59 3.48 3.04 Transaction Process 2.68 2.57 2.08 2.83 3.63 2.99 Composite Index 3.08 3.35 2.50 2.81 3.81 3.72 Source: JLL, LaSalle Investment 0anagement Transparency Change by Region, 2012-2014 Region Average Score 2014 Average Score 2012 Change Americas 3.35 3.43 0.09 Europe 2.50 2.55 0.05 Asia Pacific 2.73 2.83 0.11 Middle East & North Africa 3.76 3.89 0.14 Sub-Saharan Africa 3.43 3.75 0.32 Global 3.00 3.10 0.11 *comprises only markets included in the Index in both updates Source: JLL, LaSalle Investment 0anagement 19 20 Global Real Estate Transparency Index 2014 Americas Continues on Gradual Path to Transparency In the 2014 Index, the $mericas region has recorded overall modest improvement in real estate transparency. 1otably, it has tended to be the larger and relatively more developed Latin $merican economies and property markets that have seen the greater shifts towards increasing transparency since 2012. These top improvers also generally correspond to those countries that have attracted signi¿cant andor rapidlygrowing foreign direct investment, including into their real estate sectors. This contrasts with many of the smaller &entral and South $merican, as well as &aribbean markets, which on average have experienced smaller gains – as has been the case with the region’s two ‘+ighly Transparent’ markets: the United States and Canada. Poor real estate data and a small, still-emerging listed sector weigh on regional standing In the $mericas region overall, 3erformance 0easurement, 0arket Fundamentals and Governance of Listed Vehicles remain decidedly less transparent subindices. 1onetheless, as investors continue to take interest in a wider array of property markets in the region, this will lead to more and better property market fundamentals and performance data, as well as a higher standard of governance for listed property companies. In many countries in the $mericas, no disaggregated databases are available, while a maMority of markets also have limited availability of robust timeseries market data. $dditionally, in stark contrast to a country like the U.S. in which robust performance measurement and other data is widely available for even such niche publiclylisted sectors as selfstorage and student housing a maMority of Latin $merican and &aribbean markets have no benchmark return indices for publiclyowned property, because those publiclytraded companies that do exist largely tend to be homebuilders or development ¿rms. … but signs of improvement Even so, this will likely change over time as REIT structures are gradually introduced into more markets. For example, there is currently proposed legislation in 3anama that would allow for the formation of a listed REIT market. In 0exico, following the inauguration of the FIBR$ 0exican REIT market a few years ago, available data has certainly increased, although performance benchmark indices are generally still of fairly limited use. The recent introduction of retail funds primarily invested in FIBR$s is likely to change this in the near future. Furthermore, the largest FIBR$ has successfully placed over US1 billion in the public debt market. Finally, a corollary of the multiple reforms undertaken by the government in 2013 will be greater private investment in energy markets and ports which will likely trigger institutional real estate investment and greater transparency in these markets. JLL Initial steps in private performance measurement taken in Latin America For most Latin $merican and &aribbean markets, there are no private real estate indices in use, and thus no local privatelyheld return benchmarks. In fact, in several countries there is still Tuite little in the way of institutional ownership of commercial property within the private realm. In Brazil, however, there is a homegrown private real estate index – the IG0I& – that was launched in 2011. The index was created by FGV, an institution that publishes a variety of price and asset indices, another being the IG30, which is widely used for the purposes of adMusting rents in the market. The IG0I& index was developed in large part with the obMective of bringing more transparency to the real estate market in the country. In another example, though, of how the stage is being set for much greater real estate performance measurement data availability in Latin $merica, the introduction in recent years of &apital Development &erti¿cates in 0exico’s private institutional investment mainly pension fund arena will produce the raw data vital to the creation of privatelyheld property performance measurement indices. With the historical instruction of many more mature real estate markets, it seems probable that such private indices in 0exico will become available in coming years. Information on real estate debt still relatively scarce Throughout the $mericas, detailed real estate debt information is still, on the whole, neither very extensive nor widely available. The United States, largely through its Federal Reserve, is the global ‘gold standard’ in this respect, with its tracking of debt Àows – overall and by speci¿c lender types – and available information on mortgage originations and maturities. Canada also has a good degree of accessible information, but notably has substantially less data widely available to the public in terms of mortgage originations. The role of the ¿nancial regulators in various markets has also strengthened and contributed to improved transparency in the region. Even in Argentina, in a perhaps somewhat counterintuitive example, much stricter capital controls enacted by the government in recent years have led to greater reTuirements for property lenders to monitor cash Àows and collateral values, and also to appraisal reTuirements and associated noncompliance penalties. 21 22 Global Real Estate Transparency Index 2014 Selected geographic and country highlights For the second consecutive Transparency survey, Brazil Tier I &ities continues to be the most transparent market in Latin $merica, followed by Mexico, Puerto Rico and Brazil Tier II &ities. Brazil Tier I has maintained its movement towards greater transparency, despite the emergence of economic and real estate market challenges as well as capital outÀows over the last 1218 months. 3rogress in recent years has been concentrated in the regulatory and legal system, as well as transaction processes. Even here, though, opportunities for further improvement certainly remain – for example, transaction cost conventions in the market are Tuite complex and can vary greatly. In addition, title insurance is also not obtainable, and property title records, while publicly available, are not yet accessible online. This actually contrasts, interestingly, with Uruguay, a much less transparent country overall but one in which more public land registry information is available online. &ontinued progress in real estate transparency in Brazil is perhaps now of even greater relevance for the market, given the global spotlight that will shine intensely on the country over the 20142016 period, with its staging of the FIF$ World &up and Summer Olympics. The potential to reap investment bene¿ts from greater transparency will perhaps be especially ampli¿ed over the next several years. In Mexico, the largest improvements in transparency can be attributed in part to the dramatic deepening of the country’s real estate capital markets over the past few years, with respect to the still very young and growing REIT and private domestic pension fund real estate investment markets. +owever, the government has also embarked on a series of signi¿cant reforms across a variety of sectors including energy, telecoms, education and taxes. One way in which real estate taxation changes have challenged transparency is through the recently approved lengthening of the holding period for property to Tualify for taxexempt status. The least transparent real estate markets in the $mericas are concentrated in the &aribbean Basin. These countries include Honduras, Guatemala, the Dominican Republic, Venezuela and Jamaica, and generally rate very poorly in the areas of market and performance data as well as governance of listed vehicles. Colombia and Peru log largest gains in transparency The two most improved larger markets since the last survey are Colombia and Peru. 1ot coincidentally these are the two countries that have seen among the most consistently strong economic growth over the last several years and have garnered striking increases in foreign direct investment within the region. &olombia in particular has seen notable improvements in the availability of property market data – especially in the of¿ce and industrial sectors, as global real estate investors, brokerages and other services ¿rms have been expanding their presence and activities. $s a result, more data is being collected including a greater depth of detailed property fundamentals data, by submarket and in some cases by sector and it is often improving in Tuality and becoming more widely available. In addition, formal RF3s for real estate proMect and transaction assignments are now far more commonplace in the primary cities than was the case Must two to three years ago. JLL Real Estate Transparency in the Americas, 2014 United States, &anada +ighly Transparent Brazil Tier 1 Transparent 0exico, 3uerto Rico, Brazil Tier 2, &hile, &ayman Islands, $rgentina, 3eru SemiTransparent &olombia, 3anama, Uruguay, &osta Rica, Bahamas Low Transparency Jamaica, Venezuela, Guatemala, Dominican Republic, +onduras OpaTue CA US BS DO PR MX HN KY GT CR JM VE PM CO Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Not Covered BR PE CL AR UG Brazil – based on Tier 1 cities Source: JLL, LaSalle Investment 0anagement 23 24 Global Real Estate Transparency Index 2014 Colombia Top regional transparency improver &olombia has enMoyed increases in data coverage in recent years. One manifestation of the improving market data Tuality has been a stronger convergence among independent analysts as to basic indicators, including the overall size of the market and other standard supply and demand metrics. This enhanced Tuality and availability of data is Must one factor behind the entrance into and development within the market of more established real estate investment funds and developers. These include U.S.based participants such as ETuity International and 3aladin Germansourced capital – Jamestown domestic ¿rms that are raising institutional capital from multiple geographies including the U.S. – such as Ospinas international shopping centre specialist Sonae Sierra and larger and increasingly sophisticated domestic groups that are raising capital and operating executing on multiple platforms across various sectors, such as Terranum. In addition to improvements in data Tuality and availability, &olombia has achieved transparency gains in its regulatory and legal environment. For example, market participants’ expectations for entering into contracts have become much more professionalised and routine. $ higher, more ‘international standard’ has developed, with enforceability of contracts being taken Tuite seriously by participants with the backing of the courts in the maMor cities of Bogota, 0edellin, Bucaramanga and &ali. $t the same time however, in secondary cities and on the &aribbean coast, legal norms still remain much more lax and informal. $nother important set of developments is the ongoing proliferation of Free Trade and other bilateral agreements, such as those with the U.S., South Korea, Israel and the EU, as well as the stock market merger between &olombia, 3eru and &hile. Such agreements have necessitated more uniformity and a standardisation of stock markets, trade regulations, and legal and regulatory frameworks. $s an example, there has been an increasing regulatory and enforcement focus over recent years on cracking down on money laundering in order to facilitate transparency in international trade agreements. One result of such efforts has been more stringent legal standards for accounting and contract enforcement, including in real estate transactions. JLL Peru 3eru has registered relatively strong transparency improvement which has edged it into the ‘SemiTransparent’ category. The country has experienced transparency increases in its regulatory and legal practices, as well as in transaction processes and governance of listed vehicles. There are some interesting distinctions to be drawn between 3eru’s standing and that of &olombia. Lima is widely considered to be a more global city, and its exceptionally strong ‘centre of economic and real estate gravity’ within 3eru contributes to the country being highly urbanised overall, with a variety of more extensive international connections than Bogota or the other maMor &olombian cities. This could play a role in certain ‘standard’ global market practices being adopted earlier or at a somewhat Tuicker pace than in &olombia. For instance, in some respect 3eruvian property ¿rms in general are seen to have higher professional standards, with broader adoption of, adherence to and enforcement of its industry body’s code of ethics. This difference also has at least partial cultural underpinnings, as there is a much greater acceptance and ‘culture’ of outsourcing business services – particularly in this case property services – in Lima than in &olombia’s primary cities. In &olombia, most ¿rms attempt to keep all functions inhouse, which may support the perception of more uneven and generally lower professional standards than in 3eru. In perhaps a similar vein, 3eru is also modestly outpacing &olombia in terms of governance standards and practices of listed property companies. $t the same time, more widespread ‘international standard’ practices in 3eru have also made the market somewhat easier to understand for foreign investors than many other emerging markets. Furthermore, local partnership opportunities in 3eru – often critical for foreign investors ¿rst entering new markets – can sometimes be more easily identi¿ed and de¿ned than in other Latin $merican countries, including &olombia. $s such, foreign REITs have found a path to entry and success in 3eru. For example, U.S. REIT Kimco Realty, in addition to others, has been an active player in the country. By contrast, the market in &olombia has been on balance dominated by more private and locallybased investors to this point. 25 26 Global Real Estate Transparency Index 2014 Moderate Improvements in Asia Paci¿c The $sia 3aci¿c region continues to display the widest diversity in real estate transparency worldwide – Australia 3rd and New Zealand 4th top the region’s ranks, while Mongolia 99th and Myanmar 100th are some of the least transparent countries globally. In the latest survey, the top tier in $sia 3aci¿c has pushed forward in terms of global rankings 1ew =ealand from 5th to 4th, but most of the region has not seen much change. In fact, the lower rungs have fallen in terms of global rankings – Vietnam from 62nd to 68th and Macau from 64th to 71st due to faster progress seen elsewhere in the world, and Mongolia from 93rd to 99th due to scores worsening since 2012. Overall transparency in the region has seen a moderate improvement in the 2014 survey, building on advances in 2010 due to progress in China and India and 2012 led by emerging South East $sian countries. Only ¿ve markets Japan, Thailand, India Tier I and II cities and South Korea have registered moderate score increases, but none rank among the global Top 10 improvers; the rest of the region has seen generally small gains. Limited improvement in the availability of market fundamentals data and slow progress in regard to policy reforms in the past two years have contributed to the results in 2014: China’s limited improvement in overall real estate transparency is mainly restricted to its Tier I cities. Singapore has inched ahead of +ong Kong once again also in 2010 in a close race for the top transparency position in $sia, with the latter seeing its scores fall since 2012 in the areas of corporate governance and property taxation. Transparency levels are still low in Japan and South Korea relative to these two countries’ economic maturity. This is largely due to a comparative lack of market fundamentals intelligence as well as low transparency regarding reconciliation of service charges for facilities management. India has seen moderate improvements in overall transparency scores for Tier I and II cities mainly in market fundamentals and limited gains for Tier III cities. $mong the different categories, India still scores the lowest in the transparency of its transaction processes e.g. high costs of investment transactions; weak professional standards for local agents. $ll countries in emerging South East Asia have seen some advances but less signi¿cant than 2012 when the subregion accounted for 3 out of the top 10 global improvers. The subregion has generally seen progress in regulatorylegal and the transaction process. JLL Selective examples of improvement 1otwithstanding these results, there are a few notable examples of improvements across the region over the last two years. In Taiwan, the price of all property transactions must now be reported to the government within 30 days after the sale has been registered. In Japan, the $ssociation for Real Estate Securitization $RES launched in late 2012 an index tracking performance of unlisted property funds. There have also been small improvements in regulation of real estate lending in a few markets including China, Taiwan, New Zealand and Macau. Going forward, the region should see further progress in transparency improvements stemming from both public and private sector players. Demand from international investors and corporate occupiers should continue to lead to better information on market fundamentals. $nother area that is moving in a positive direction is the regulatory and legal environment. For example, China plans to introduce a national property registry before 2018, which will probably precede the expansion of a property tax nationally. Elsewhere, Taiwan is currently examining a bill which reTuires all presales to be declared and, later this year, India is likely to enact its Real Estate Regulation Bill, which seeks to improve regulation over real estate agents and the Tuality of land registry records. India could see faster improvements in real estate transparency in the future following the election in 0ay of the country’s ¿rst maMority government in 30 years; the new government will undoubtedly be in a stronger position to push through economic reforms. 27 28 Global Real Estate Transparency Index 2014 Real Estate Transparency in Asia Paci¿c, 2014 $ustralia, 1ew =ealand +ighly Transparent Singapore, +ong Kong, Japan, 0alaysia Transparent Taiwan, &hina Tier 1, Thailand, 3hilippines, Indonesia, India Tier 12 South Korea, &hina Tier 2, India Tier 3, &hina Tier 3 SemiTransparent Vietnam, 0acau Low Transparency 0ongolia, 0yanmar OpaTue MN JP KR CN TW HK IN MO TH VN MM PH MY SG ID Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Not Covered AU NZ &hina and India – based on Tier 1 cities Source: JLL, LaSalle Investment 0anagement JLL China Similar to 2012, &hina’s overall transparency score has seen limited improvement in the 2014 survey after strong advances in 2010. Enhanced data availability in the country’s secondary and tertiary cities contributed to 2010’s improvement, while slow but steady progress was made on the regulatory and legal fronts in both 2010 and 2012. In 2014, &hina scores relatively well globally in investment performance measurement and market fundamentals but continues to lag in areas such as transaction process particularly standards for agents and reconciliation of service charges for facilities management. 3rogress in structural reforms and stronger regulatory enforcement has been slow since 2012, and the gap between Tier I and the lower tier cities has slightly widened as bigger improvements have been generally limited to the primary cities. 3rogress since 2012 has been restricted to a few areas such as land use planning predictability of change of land use; stricter enforcement and compulsory purchase by a public body fewer instances of unreasonable notice periods. +owever, these have been partly offset by lower scores in taxation consistency and predictability as well as a setback in accuracy of data on real estate debt, which has suffered from the increase in trust lending and debt from shadow banking channels. Ironically, pressure from potential bond defaults may promote greater transparency in the future, as attempts by regulators to reduce ‘moral hazard’ are leading investors to demand better information in order to price credit risk more accurately. $nother key area that is moving in a positive direction in &hina is the planned introduction of a national property registry and property tax. The national property registry is being implemented on a pilot basis in several Tier II cities and should lead to more complete and easily available records, and thereby help to promote a less strati¿ed operating environment between city tiers for real estate players. $ third area to watch for improvement will be in the listed real estate sector where the country s ¿rst exchangetraded REIT began trading in 0ay. 29 30 Global Real Estate Transparency Index 2014 Hong Kong Sitting close to the ‘+ighly Transparent’ category, on a par with many Western European countries, and with the fourth most transparent market in the $sia 3aci¿c region, +ong Kong has seen its transparency score fall marginally in 2014 and it now sits one place behind Singapore. The city ranks among the top Tuartile globally in every transparency category highest for market fundamentals at 7th place globally, but has seen scores fall in a few areas since 2012. 3roperty market cooling measures introduced in 2013 e.g. standard stamp duty rates were doubled for all direct property transactions as well as being levied on all subsales of nonresidential property have lowered tax predictability. In the residential sector, the introduction in 2012 of a 15% buyer’s stamp duty on nonlocals has also reduced tax consistency for foreign purchasers. 0oreover, market experts have lowered their opinions since 2012 on both accounting standards and corporate governance. For instance, a greater level of detail is needed in ¿nancial reports e.g. individual asset performance of landlords. Lower corporate governance scores reÀect the slow pace of listed companies’ compliance with recent changes to the &orporate Governance &ode of the +ong Kong Stock Exchange; e.g. more independent nonexecutive directors on company boards. +ong Kong is likely to maintain generally high levels of transparency going forward. +owever, local companies may continue to be slow to accept best practices in corporate governance. In addition, property market cooling measures will probably remain in place for the foreseeable future, leading to ongoing uncertainties over tax consistency and predictability for local and foreign investors. JLL | Global Real Estate Transparency Index, 2014 JLL Australia $lready one of the world’s most transparent markets, $ustralia has seen its transparency score improve slightly since 2012 and it has maintained its global ranking at third place. $ustralia is second globally behind the UK in terms of investment performance measurement, reÀecting the country’s wide use of all performance indices, coupled with sophisticated listed real estate companies highly securitised with the second largest REIT market globally behind only the U.S. and high standards of valuation methods. Globally, it is placed only behind the U.S. in terms of market data availability, with long timeseries of data for most real estate indicators and comprehensive databases at a dealproperty level for the maMority of sectors. $ustralia also ranks well in regulatory and legal processes in 4th place with near perfect scores on land use planning, enforceability of contracts, compulsory purchase as well as availability and Tuality of land registry records albeit scoring slightly lower on tax consistency and predictability. In governance of listed vehicles it is ranked 7th worldwide, with near top results for accounting standards and corporate governance. The only category where $ustralia lags behind the Global Top 10 in 13th place is in the transparency of transaction processes, but this is principally due to the ¿ne differentiation at the top end of the ladder. $lmost every aspect of the transaction process in $ustralia is very transparent. +igh real estate transparency is a maMor factor behind the strong demand for $ustralian real estate assets from global investors. Fullyear 2013 commercial real estate transaction volumes set a new record at US22 billion, up 33% on 2012. &rossborder purchases were a maMor contributor to this growth, accounting for 30% of total investment volumes in 2013, a record in dollar and percentage terms. $ range of foreign investors recently active in the $ustralian market include pension funds, global fund managers, sovereign wealth funds, foreign listed REITs and high net worth individuals. 31 32 Global Real Estate Transparency Index 2014 Europe’s Transparent Markets Underpin Strong Cross-Border Investor Activity Real estate transparency across most of Europe has not registered signi¿cant change since our last survey in 2012; unsurprising given that the region houses many of the world’s most transparent markets. Europe remains the most internationally traded region, attracting high inÀows of capital from across the globe. +igh Tuality of valuations, the depth of market data and performance benchmarks, clear and enforceable rules on land use and taxation, and bidding processes that are fair and do not discriminate against any party involved, have become key elements of a ‘safe haven’ and are among other factors reasons why Europe continues to be one of the most international investment destinations. The importance of transparency for investment decisionmaking from around the world is clearly visible in markets such as London, 3aris and the German cities, which are key investment targets, not only because of their size and liTuidity, but also given their market transparency, with the UK coming top of the global ranking this year, France up to 5th place and Germany sitting in 12th position. Key features of this year’s survey in Europe are: Once again the &entral and Eastern European subregion has seen the greatest shifts in transparency across Europe. Two of the top improvers in 2014 have been Romania and Serbia. In January 2014, Serbia started formal EU accession negotiations which will involve signi¿cant regulatory reforms. 0eanwhile, Romania has shown strong improvement, with EU legislation being more ¿rmly enforced and evidence of ongoing efforts to ¿ght corruption and increase the ef¿ciency of the Mudicial system. Hungary is also amongst the improvers in 2014. Following front runners 3oland and the &zech Republic, the country is building its position as a &EE investment destination, which is supporting increases in the transparency of its investment processes. Poland and the Czech Republic, which both lead the transparency ranking in the sub region, have shown limited improvement in 2014. For many crossborder investors, transparency levels are now ‘acceptable’, which may explain the loss of some impetus of transparency advances in the two countries. Further east, Russia’s Tier II and III cities, as well as Ukraine, have struggled to maintain even moderate levels of transparency, with a notable gap emerging not only with 0oscow, but also with the rest of Europe. Our Index shows decreases in transparency in both countries due to lower scores across a range of indicators. Transparency in Kazakhstan and Belarus, though improving, remains very poor and both countries still sit in the ‘OpaTue’ category. Turkey, which for the past two surveys topped the ranks of global improvers, has been unable to maintain momentum in 2014 with its overall score improving only slightly. 3erceptions of transparency may have been impacted by the recent headlines. 1evertheless, the Istanbul real estate market continues to show strong expansion. JLL $mong the big improvers in Western Europe is Ireland, which is currently experiencing a strong market recovery and has moved into the ‘+ighly Transparent’ category in 2014. The upward change has been driven by the renaissance of the listed sector, with Green REIT launched in summer 2013 being the ¿rst company to make use of the country’s new REIT regime. $t the same time, Irish ‘bad bank’ 1$0$ continues to make further progress on working through the debtproperty portfolios acTuired from distressed Irish banks at the peak of the ¿nancial crisis. 3ortugal has also shown reasonable improvements in the 2014 survey. The country was hit hard by the ¿nancial crisis, which impaired its ability to improve transparency, particularly as a lack of investment activity reduced the amount of available information on transactions. The government has, however, introduced profound economic and banking sector reforms, and investment activity has started to increase again. During the crisis, it also introduced a ‘Golden Visa’ programme offering nonEU investors visas if they invested in 3ortugal, including in real estate which opened the market to a new source of global capital. While Europe hasn’t seen a maMor push in regulations between 2012 and 2014, there has still been improvement in transparency in the way that existing frameworks are more rigorously applied and enforced. The crisis of 2009 has clearly shown how a lack of risk management and overly optimistic valuations and also the neglect of analysis of market fundamentals can create huge problems. It appears that there is now a renewed focus on deepening real estate market analysis, and maMor independent data providers in the direct and indirect markets continue to re¿ne their analytic tools. 33 34 Global Real Estate Transparency Index 2014 Real Estate Transparency in Europe, 2014 United Kingdom, France, 1etherlands, Ireland, Finland +ighly Transparent Switzerland, Sweden, Germany, Belgium, Denmark, 3oland Spain, 1orway, $ustria, Italy, 3ortugal, &zech Republic, +ungary Transparent Romania, Israel, Slovakia, Greece, Turkey, Russia Tier 1, &roatia, Russia Tier 2 SemiTransparent Slovenia, Serbia, Bulgaria, Russia Tier 3, Ukraine Low Transparency Kazakhstan, Belarus OpaTue Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Not Covered FI SE NO GB BE RU DK NL PL DE IE FR IT ES CZ SI AT HU RO SL BY KZ UA RS CH TR PT HR G R BG Source: JLL, LaSalle Investment 0anagement IL JLL France Despite already high levels of transparency, France has continued to show steady improvements and has overtaken the 1etherlands to become continental Europe’s most transparent market. The country’s listed real estate sector is highly diversi¿ed and is growing once again, increasing the use of performance benchmarks. $ further positive development is the high number of listed companies that now report in English as well as French. +owever, the largest improvement concerns the availability of data – in 3aris, ORIE the regional observatory of real estate has relaunched its of¿cial of¿ce stock statistics for the ÌledeFrance region with the Moint support of various market players, who already provide a high level of transparency through ‘ImmoStat’. $t the same time, public institutions appear to be increasingly embracing a policy of ‘open data’, allowing easy access to the land registry. It is now also possible to buy information about the real estate stock for every city in France, based on the property tax ¿les. This offers the potential to precisely calculate the of¿ceretailindustrial stocks for any town, and to access details of ownership. 35 36 Global Real Estate Transparency Index 2014 Modest Improvements in Middle East and North Africa Of the 16 0iddle East and 1orth $frica 0E1$ markets covered in the Transparency Index, 14 have shown an improvement in transparency since 2012. +owever, these changes have been relatively modest compared to preGF& and 0E1$ remains one of the least transparent regions in the world. Dubai is still the most transparent market within the region but has seen little progress since 2008. The strongest advances over the past two years have been recorded in Qatar, with more modest improvements in 1orth $frican markets, such as Egypt and Tunisia, where the effects of the $rab Spring have now largely subsided. While transparency has made gains in less developed markets, such as Algeria and Pakistan, these remain among the least transparent real estate markets globally. Lebanon has struggled to maintain momentum over the past two years as the country faces increased political instability and strains relating to the continued conÀict in neighbouring Syria. Dubai remains the region’s most transparent real estate market The U$E has retained its position as the most transparent real estate market in the region, although there has been little further progress made over the past two years. Even so, Dubai continues to bene¿t from the U$E’s status as one of the best regulated and open real estate markets in a still volatile region. It has built upon its position as the leading business destination in the 0iddle East over the past two years and has the longest history of offering freehold ownership to overseas parties, dating back around 15 years. In advances that have been made, the Dubai government has introduced a number of measures to improve the legislative and regulatory environment in an attempt to avoid another real estate bubble, with the real estate regulator RER$ remaining the most developed such body in the region. $mong these adopted measures is the recent doubling of the transfer fee seen as an ‘antiÀipping’ measure. Furthermore, the Dubai Land Department DLD has announced the launch of uni¿ed real estate contracts. These new agreements have been designed to regulate the relationship between the parties involved in property transactions, and to help avoid any problems that may arise from misinterpretation of documents. The contracts have become a mandatory reTuirement since 0ay 2014. 0oreover, the &entral Bank of the U$E has taken steps to better regulate the market by controls on lending to real estate developers and the imposition of loantovalue ratios on mortgages. In line with the Dubai Strategic 3lan 2015, the latest regulatory change in Dubai has seen the 0unicipality mandate a series of green building regulations, which include speci¿cations to be applied to all newlyconstructed buildings within the Emirate of Dubai including Free =ones since 0arch 2014. JLL Abu Dhabi treading water In Abu Dhabi the Tuality of real estate market data is higher than in Dubai in several sectors and the planning system is more regulated through the Urban 3lanning &ouncil. Improvements in these areas have reinforced $bu Dhabi’s position as the second most transparent market in the 0E1$ region. There has, however, been disappointingly little progress elsewhere, including crucial real estate legislation which has been drafted for a number of years but has still to be enacted. $n example of this inertia is in $bu Dhabi’s creation of a new ¿nancial Free =one on $l 0aryah Island; its legislative framework has yet to be rati¿ed, and this is resulting in a lack of clarity around the status of existing tenants. Lebanon loses momentum Lebanon has struggled to maintain momentum over the past two years. It has faced serious economic, security and political hurdles since the last Index was published, and the security situation remains unstable, exacerbated by the continued civil war in neighbouring Syria. These challenges have hindered any progress towards improved regulations and real estate transparency, effectively reversing the gains that were registered in previous surveys. North Africa gains from improving stability 1orth $frican countries notably Egypt, Algeria and Tunisia have seen a positive improvement in transparency since 2012. This is a reÀection of the more stable political environment in these countries, which were embroiled in the $rab Spring at the time of the 2012 survey. While progress towards democracy has been limited, this stability has resulted in some improvement in the real estate operating environment. Egypt, in particular, has seen a modest increase in transparency over the past two years and there are signs emerging that con¿dence in the &airo real estate market is returning to pre $rab Spring levels. The decisive result of presidential elections in 0ay 2014 is likely to increase certainty and con¿dence in the real estate market. Libya in, Sudan out Indicating increased interest from international investors and corporate occupiers, Libya has reMoined the Transparency Index. Investing in Libya comes with challenges including security concerns, a lack of policy enforcement and a high level of corruption. $s a conseTuence, Libya has reentered the survey as the least transparent market in the 0E1$ region and at the bottom of the global rank. Given the current violent conÀict in Sudan and the imposition of international sanctions, business interest has declined and Sudan has therefore been excluded from the 2014 Index. 37 38 Global Real Estate Transparency Index 2014 Real Estate Transparency in MENA, 2014 U$E Dubai, U$E $bu Dhabi, Qatar, Bahrain SemiTransparent Saudi $rabia, Jordan, Egypt, Kuwait, 0orocco, Oman, Lebanon Low Transparency $lgeria, Tunisia, 3akistan, IraT, Libya OpaTue TN KW LB MO IQ PK BH JO ALG LY EG SA QA LY OM Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Not Covered UAE NG Source: JLL, LaSalle Investment 0anagement JLL Qatar Qatar is the only market within the 0iddle East that has witnessed a signi¿cant improvement in transparency over the past two years, and features among the top global improvers in the Index, moving into the ‘SemiTransparent’ category for the ¿rst time in 2014. Despite this, it remains some way behind the U$E in terms of real estate market activity and transparency. Behind the improvement has been a determination by Qatar to take measures that will increase its regional and global presence, and this has involved taking a more open and transparent stand on several issues. These changes are in line with the more youthful and modern approach being adopted by Sheikh Tamim bin +amad al Thani, who assumed power from his father in June 2013. The other catalyst to Qatar’s improved openness and transparency has been the international criticism of its successful bid to hold the FIF$ 2022 World &up and ongoing concerns about working conditions for those involved in constructing the necessary infrastructure to support the event. In a maMor move to increase transparency, Qatar announced a new ‘open data’ policy earlier this year which involves the release of a large Tuantity of governmentheld, nonpersonal data to residents. This policy is in support of ‘1ational Vision 2030’ which states the need for ³a transparent culture where knowledge bases are kept current and easily accessible´ in order to further Qatar’s aim of becoming a knowledgebased economy. $s part of this general initiative to improve public access to data, access to the land registry and other real estate data will be increased. Other improvements to transparency have stemmed from the increasing maturity of the real estate market over the past two years, as well as the greater involvement of international real estate consultancies, which have helped to boost professional standards and enhance the Tuality of real estate market data. Elsewhere, in the wake of the tragic ¿re at the Villaggio 0all in Doha in 0ay 2013, the authorities in Qatar have implemented more stringent building control measures, including adherence to higher standards of design and safety. While there has been no new legislation regarding corporate governance, there is a perception that standards have been improved as Qatar seeks to run its listed real estate vehicles in a more professional manner with the existing laws being enforced with greater ef¿ciency and consistency. $t the same time, Qatar’s &entral Bank is also taking a more active role in monitoring and overseeing real estate appraisals and lending, and is enforcing the regulations more freTuently. $nother important milestone is the decision by 1ew <orkbased index 0&SI to upgrade the Qatar stock exchange from Cfrontier market’ to ‘emerging market’ status. The upgrade is a positive step that will result in a maMor increase in international capital being invested in the stock exchange. This will magnify existing international attention on Qatar and is likely to result in calls for improved openness and transparency of market data and reporting over the next few years. 39 40 Global Real Estate Transparency Index 2014 JLL Sub-Saharan Africa: Largest Improver Globally Findings from the 2014 survey reveal that SubSaharan $frica SS$ has made the world’s strongest advances in real estate transparency. Five out of eight SS$ markets – namely Kenya, Ghana, 1igeria, =ambia and 0auritius – have demonstrated signi¿cant improvement in transparency scores ! 25 bps. $ll of these markets have secured a position in the Global Top 10 improvers, whilst $ngola has also seen a moderate transparency improvement since 2012. Signi¿cant improvements in the subindices scores of investment performance, regulation, governance, and transaction process across most markets have underpinned the positive movement in scores for the region as a whole. While signi¿cant transparency challenges remain in SubSaharan $frica – particularly in Senegal, Ethiopia and $ngola which all feature in the bottom 10 of the Index – tangible progress is being made across the region. Three of top Àve global transparency improvers in SSA The fastgrowing economies of Kenya, 1igeria and Ghana are amongst the top ¿ve improvers globally, and they are now clearly on the radars of international corporate occupiers seeking regional hubs for operations in East and West $frica respectively. Growth in manufacturing, technology and telecoms, ¿nance, outsourcing, retailing and hospitality sectors has created an urgent need for modern commercial real estate as the continent continues to attract interest from international investors and occupiers. The improvement in transparency in these markets is an outcome of concrete efforts taken by the respective countries to upgrade their physical infrastructure, and to improve governance and the regulatory framework to create a businessfriendly environment. Kenya emerges as the top global improver Kenya has demonstrated an impressive 50 basis points improvement in its transparency score, and now occupies 55th position globally, compared to 67th in 2012. The country has made signi¿cant progress in the areas of investment performance and regulatory and legal practices. 0oreover, as Kenya has continued to establish itself as the economic hub for East $frica, growing interest from international investors has created a need for greater regulation of the real estate market. One example of this is the Kenyan government’s introduction of a framework for REITs in the country. With the government mandating the &apital 0arkets $uthority &0$ to develop REIT regulations, REIT legislation was ¿nally passed in mid2013. 3roperty legislation is also undergoing a maMor overhaul. The 0inistry of Lands with the support of US$ID has set a goal of digitising all land records and creating a land rent database. The strength of market fundamentals data has also started to improve as private companies are beginning to collect real estate data in a systematic way. There is growing evidence of published property market research and analysis, with the increased entry of international real estate advisors bringing improvements in data availability, consistency and collection. Ghana and Nigeria also show positive signs of increasing real estate transparency Ghana’s overall transparency score has also improved signi¿cantly, pushing the country forward by six positions to 83rd in the global ranking. Several reforms undertaken by the Ghanaian government have enhanced the regulatory and legal practices in the country. The establishment of &redit Reference Bureaus has enabled the creation of a database on borrowers, making the country one of the easiest places in the region to register property, enforce contracts and access credit. The World Bank’s Second Land $dministration 3roMect is helping to consolidate and strengthen land administration and management systems and, increasingly, real estate developers operating in Ghana are following internationallyaccepted processes and standards with regard to new development proMects. 41 42 Global Real Estate Transparency Index 2014 1igeria is also making concerted efforts to improve real estate transparency. Lagos State has been an important focus of World Bank operations in recent years, reÀecting the state’s commitment to pursuing reforms and development obMectives. The new comprehensive Second Lagos State Development 3lan LSD3, adopted in 2013, aims to streamline the regulatory environment and improve incentives for private investment and business; for example, land registration initiatives, the creation of GIS maps and the piloting of an eapproval system for development permits. The World Bank’s Doing Business 2014 report on "Understanding Regulations for Small and 0ediumSize Enterprises" found that 1igeria was already implementing some of the global best practices in the areas of ‘doing business’ and that, since 2009, it had moved closer to those relating to business regulations. South Africa remains the most transparent market in SSA South $frica is still head and shoulders above the rest of SS$ in the global transparency rankings, but has made little progress in transparency since 2012. It remains the regional leader and the only market from the SS$ region to feature amongst the world’s top 20 transparent markets. Despite recording only a slight movement in its overall score over 2012, South $frica has moved up in its global ranking from 22nd to 19th in the latest survey, close to Italy and 3oland. Botswana and Mauritius – SSA’s second and third most transparent markets Botswana and 0auritius continue to feature in the ‘SemiTransparent’ category. Botswana has seen a signi¿cant improvement in its overall score, moving up three ranks to occupy 48th position on the global Index. Improvements across a host of indicators such as investment performance, market fundamentals, governance of listed real estate vehicles and regulatory and legal practices have helped enhance the country’s transparency. The recent launch of an I3D index in Botswana is a key milestone to achieving greater real estate market transparency. This initiative is in association with the Real Estate Institute of Botswana REIB, which is the recognised body representing the interests of the country’s property profession. REIB also liaises with the Real Estate $dvisory &ouncil to address matters of professional incompetence and unethical conduct. Both 0auritius and Botswana have bene¿ted from high levels of development and investment, and more robust legal and regulatory frameworks than some of their regional counterparts. The real estate markets in each country have matured over the past two years, with greater involvement of international real estate consultancies helping to boost professional standards and enhance the Tuality of real estate market data. While challenges remain, the outlook is positive Despite the region being the largest global improver in terms of overall rankings, it is still some distance away from its global counterparts, with these improvements coming from a low base. +owever, the region’s improving fundamentals and longterm growth prospects will continue to attract foreign investment. Real estate investment in SubSaharan $frica is on the increase. In recent months, Grosvenor has announced that it will invest up to 250 million in the real estate markets in the region, while private eTuity ¿rm $ctis LL3 has made a commitment to lead investment of as much as US1.5 billion in shopping centres, of¿ce towers and new industrial and logistics parks in key SS$ markets. The penetration of more international players into the region will inevitably lead to structural changes in the way real estate markets operate. It should also increase the accuracy, timeliness and Àow of information and data related to real estate, making the SS$ markets more transparent and predictable. 0any of the region’s real estate markets, and indeed transparency initiatives, are at a nascent stage, and there remains a lot to be done before transparency in the rest of SubSaharan $frica reaches the level of South $frica or indeed other mature international markets. 1evertheless, the pace of change is impressive, and with continued focus from policymakers, alongside growth and international investment, transparency looks set to improve. JLL Real Estate Transparency in Sub-Saharan Africa, 2014 South $frica Transparent Botswana, 0auritius, Kenya SemiTransparent =ambia, Uganda Low Transparency Ghana, 1igeria, 0ozambiTue, $ngola, Ethiopia, Senegal OpaTue EG SA SD SD SN NG ET GH UG AO ZM Highly Transparent Transparent Semi-Transparent Low Transparency Opaque Not Covered Source: JLL, LaSalle Investment 0anagement BW ZA KE MZ MU 43 44 Global Real Estate Transparency Index 2014 JLL Kenya Transparency in Kenya’s real estate market has improved notably over the past two years, evidenced by the country’s growing attractiveness as a destination for FDI. E<’s $frica $ttractiveness Survey 2014 reported more than 25% growth in FDI proMects in 2013. Increasing investment and the presence of international corporates has triggered construction activity across the country, from individual commercial buildings and industrial parks through to new cities. For example, a US14.5 billion information technology hub – Konza Technology &ity – is being built to strengthen the country’s position as an emerging T0T hub. Furthermore, Àagship proMects under ‘Kenya Vision 2030’ – a national longterm development blueprint – include the creation of ¿ve small and mediumsize enterprise S0E industrial parks in key urban centres. The rapidly expanding real estate market is encouraging the industry to improve data Tuality. There is growing evidence of published property market research and analysis, with the increased entry of international real estate advisors bringing improvements in data availability, consistency and collection. Local players such as the Kenya 3roperty Developers $ssociation are also keen to identify sector data gaps and have been developing regular outputs like the $nnual State of Development Report with a view to creating and disseminating comprehensive market information. $t the same time, Kenya’s land registry is being completely transformed; following the new constitution, all land is now reTuired to be registered. $llocation or sale of public land to private individuals or entities is now conducted by a special commission to cut down on opportunities for corruption. The 0inistry of Lands has also set a goal of digitising all land records. 3rogress towards these goals includes the construction or refurbishment of land registry buildings in several districts, the digitising of some paper records, and the creation of a land rent database. In support of this initiative, US$ID’s Kenya Transition Initiative KTI has helped the 0inistry of Land Registries with improving land record storage and access. In due course, the government aims to provide public electronic access to all information on land registration. In 2013, digitisation of the land registry was estimated to have increased government revenue from US9 million to over US100 million. $s Kenya continues to establish itself as the economic hub for East $frica, growing interest from international investors has created a need for greater regulation of the real estate market. One example of this is the Kenyan government’s introduction of a framework for REITs in the country. With the government mandating the &apital 0arkets $uthority &0$ to develop REIT regulations, REIT legislation was ¿nally passed in mid2013. Two REIT licenses were granted in December 2013 &entum $sset 0anagers Limited and U$3 Investments Limited and three more were approved in $pril 2014 ST$1LIB Kenya Limited, Fusion Investment 0anagement Limited and &I& $sset 0anagement Limited. Following extensive deliberations of the ‘Kenya Vision 2030’ Delivery Board, the government is working towards its forthcoming initiative to make investment processes faster, ef¿cient, simpler and transparent. This includes setting up a onestop shop where investors can obtain business permits. The move seeks to help boost Kenya’s positioning as an investment destination that can compete with emerging regional competitors. 45 46 Global Real Estate Transparency Index 2014 Real Estate Environmental Sustainability Transparency Index In recognition of the growing relevance of environmental sustainability to the real estate industry, JLL in 2012 created a Real Estate Environmental Sustainability Transparency Index for a subset of 28 countries. The Index assesses the tools and regulations for building energy design ef¿ciency, operational performance, carbon emission reporting and green building certi¿cations. For the 2014 survey we have been able to expand the Index to include 33 countries. Whilst the overall average transparency score has not changed since 2012, there has been a large increase in the number of countries in the ‘+ighly Transparent’ and ‘Transparent’ categories. These two groups now account for Must over half of all countries and contain almost twice as many countries compared to the last survey. This is a further sign that sustainability considerations are becoming a widely established element of the real estate market. The three leaders are the same as two years ago with $ustralia, France and the UK keeping top scores. Seven countries, representing all the maMor regions, improved their scores suf¿ciently to Moin the ‘Transparent’ category Belgium, &anada, Denmark, +ong Kong, Italy, 1ew =ealand and Spain. Improvements in country scores were driven by two key factors: the greater availability of marketspeci¿c green building certi¿cation schemes and the wider adoption of energy benchmarking systems. +owever, what sets the top three countries apart is the introduction of ¿nancial performance indicators. Such indicators try to establish a link between levels of sustainable buildings and ¿nancial performance. 0inimum energy ef¿ciency standards are now in place in virtually all countries, with 73% even making it a mandatory compliance element for new buildings. In parallel with the high penetration rate of minimum energy ef¿ciency levels, countryspeci¿c green building systems are available in 80% of surveyed markets with a maMority of them providing publicly available information on certi¿ed buildings. $nother indicator of the popularity of green building rating schemes is the presence of the U.S. LEED certi¿cation scheme in all of the 33 countries. JLL In some of the larger markets with signi¿cant presence of institutional real estate investment activity, several green building rating systems are available, some homegrown and some adapted from international assessment schemes. For investors, some of the most signi¿cant transparency tools are ¿nancial performance indicators for sustainable buildings. In our last survey only the top three countries had this type of tool at their disposal: $ustralia, France and the UK. This year, two more countries introduced such an indicator: &anada and 1ew =ealand. Whilst average scores of most categories improved, still only half of all surveyed countries have building energy benchmarking systems in use. In Europe, EU member states have, as a result of the 2002 European Energy 3erformance in Buildings Directive, introduced energy consumption benchmarking systems based on building design or actual consumption. Since our last survey, building energy benchmarks are reTuired to be made available through print and electronic communications to potential tenants who intend to let a building, or to potential purchasers who target buildings for investment purposes. $nother very popular and widely used energy benchmarking system around the world is the U.S. Energy Star initiative that rates building energy consumptions and benchmarks them, taking into account local climate conditions. These U.S. and EU energy consumption benchmarking systems, and similar ones that exist in other countries, help establish consumption baselines and provide a basis for energy reduction measures. +owever, only very few countries impose any mandatory energy ef¿ciency improvement works despite a large proportion of existing stock – in some mature economies up to 20% or more – that is in need of such measures. Energy ef¿ciency improvements reduce building obsolescence and help futureproof assets against more stringent environmental regulations expected to be introduced over the coming years and decades. Real Estate Environmental Sustainability Transparency Index, 2014 Transparency +ierarchy Highly Transparent Transparent Semi-Transparent Low Transparency Source: JLL, LaSalle Investment 0anagement Australia France, UK Austria, Belgium, Canada Czech Republic, Denmark Germany, Hong Kong, Italy Japan, Netherlands, New Zealand Singapore, Spain, Sweden Brazil, China, Croatia, India Ireland, Poland, Russia, Switzerland, United States Romania, UAE – Abu Dhabi , South Korea, Slovakia UAE – Dubai, Mexico, Turkey 47 48 Global Real Estate Transparency Index 2014 JLL Financial Performance Transparency of Sustainable Buildings In ¿ve countries around the globe – $ustralia, &anada, France, 1ew =ealand and the UK – investors are able to track the ¿nancial performance of sustainable buildings and can compare this asset type with comparable non sustainable buildings. $ few years ago, the real estate analytics company I3D, now part of ¿nancial index and analytics provider 0S&I, established a framework with the goal to track the ¿nancial performance of sustainable buildings. The methodology varies from country to country but includes a series of factors that de¿ne a building as ‘green’ or ‘sustainable’. In most cases, I3D uses a set of environmental, energy performance or Green Building certi¿cation criteria to de¿ne such buildings. It then calculates the same ¿nancial criteria, i.e. income return and capital growth values in order to provide total return performance data. This environmental or sustainable assets data set can then be compared with buildings that lack sustainable features or show different environmental Tualities. Whilst the aggregate results are published by I3D, individual asset performance is only available to the asset owner. I3D is currently exploring the expansion of this approach to additional countries and we may see the result in our next Real Estate Environmental Sustainability Transparency Index. Real Estate Environmental Sustainability Transparency Index, 2014 Score by &ategory 1 Sustainability Transparency Score Transparent 2 3 4 Opaque 5 Energy Efficiency Green Building Energy (New Build) Ratings System Benchmarking Overall Green Lease Energy Efficiency Carbon Green Performance Clauses (Existing Buildings) Reporting Index Green Building Rating Systems Source: JLL, LaSalle Investment 0anagement 49 50 Global Real Estate Transparency Index 2014 Transparency in Tables and Charts Real Estate Transparency by Sub-Index, Top 20 Performance Measurement Sub-Index Rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Market United Kingdom Australia United States Netherlands Switzerland France New Zealand Japan Germany Sweden Canada Singapore Italy Finland Hong Kong Austria Belgium South Africa Norway Portugal Market Fundamentals 2014 Sub-Index Score 2014 Composite Score Sub-Index Rank 1.01 1.40 1.40 1.44 1.46 1.61 1.79 1.86 1.98 2.03 2.04 2.05 2.09 2.09 2.14 2.31 2.38 2.41 2.45 2.49 1.25 1.36 1.34 1.57 1.73 1.52 1.44 2.22 1.79 1.79 1.52 1.81 2.10 1.69 1.87 2.10 1.92 2.09 2.09 2.18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1= 1= 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Market United States Ireland United Kingdom Belgium Switzerland New Zealand Australia Finland Sweden Singapore Netherlands Canada South Africa France Denmark Norway Austria Italy Mexico Spain United States Australia New Zealand United Kingdom Netherlands Canada Hong Kong Poland France Germany Finland Denmark Ireland Czech Republic Sweden Spain Belgium Singapore Russia - Tier 1 China - Tier 1 2014 Sub-Index Score 2014 Composite Score 1.32 1.48 1.52 1.56 1.64 1.69 1.70 1.71 1.80 1.93 2.02 2.15 2.15 2.18 2.22 2.23 2.24 2.25 2.38 2.50 1.34 1.36 1.44 1.25 1.57 1.52 1.87 2.04 1.52 1.79 1.69 1.96 1.62 2.20 1.79 2.05 1.92 1.81 2.82 2.73 Regulatory and Legal Governance of Listed Vehicles Sub-Index Rank Market 2014 Sub-Index Score 2014 Composite Score Sub-Index Rank 1.00 1.00 1.04 1.08 1.08 1.09 1.11 1.18 1.19 1.22 1.25 1.25 1.28 1.28 1.35 1.48 1.50 1.53 1.59 1.61 1.34 1.62 1.25 1.92 1.73 1.44 1.36 1.69 1.79 1.81 1.57 1.52 2.09 1.52 1.96 2.09 2.10 2.10 2.89 2.05 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Market Ireland Canada United Kingdom Australia Denmark Singapore United States New Zealand Israel Austria Norway Finland France Belgium South Africa Switzerland Sweden Poland Malaysia Romania 2014 Sub-Index Score 2014 Composite Score 1.05 1.21 1.29 1.31 1.34 1.35 1.41 1.43 1.45 1.53 1.53 1.55 1.55 1.57 1.59 1.60 1.64 1.69 1.74 1.76 1.62 1.52 1.25 1.36 1.96 1.81 1.34 1.44 2.63 2.10 2.09 1.69 1.52 1.92 2.09 1.73 1.79 2.04 2.35 2.56 JLL Transaction Process Sub-Index Rank 1= 1= 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Market New Zealand Ireland France Finland Canada United Kingdom Germany Netherlands Hungary United States Switzerland Spain Australia South Africa Sweden Czech Republic Portugal Denmark Norway Slovakia 2014 Sub-Index Score 2014 Composite Score 1.00 1.00 1.07 1.20 1.22 1.27 1.31 1.31 1.31 1.33 1.33 1.38 1.40 1.42 1.53 1.56 1.60 1.80 1.82 1.82 1.44 1.62 1.52 1.69 1.52 1.25 1.79 1.57 2.21 1.34 1.73 2.05 1.36 2.09 1.79 2.20 2.18 1.96 2.09 2.66 1ote: Scores shown rounded to two decimal places; rankings are based on unrounded scores Source: JLL, LaSalle Investment 0anagement 51 52 Global Real Estate Transparency Index 2014 Source: JLL, LaSalle Investment 0anagement Occupier Services Market Fundamentals Sales Transactions Debt Regulation Eminent Domain Transaction Process Land and Property Registration Regulation Corporate Governance Listed Vehicles Financial Disclosure Market Fundamentals Data Performance Measurement Valuations Unlisted Fund Indices Unlisted Fund Indices Direct Property Indices Market Fundamentals Data Listed Real Estate Securities Indices Debt Regulation Corporate Governance Overall Sales Transactions Financial Disclosure Occupier Services Land and Property Registration Eminent Domain Valuations Regulation 5 Listed Real Estate Securities Indices Direct Property Indices 2014 Transparency Score 2014 Transparency Score JLL Real Estate Transparency by Topic Area Transparency by Topic Area, 2014 2 Transparent 3 4 Opaque Regulatory and Legal Source: JLL, LaSalle Investment 0anagement Transparency – Score Distribution by Topic Area, 2014 1.0 Transparent 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Opaque 53 Global Real Estate Transparency Index 2014 Transparency Compared Real Estate Transparency Index and Corruption $ 0ultiDimensional 0easure &losely &orrelated with &orruption R 2 = .55 5.0 Libya Opaque 4.5 Iraq 2014 Transparency Score Tunisia Ghana Algeria 4.0 Egypt Uruguay Qatar Saudi Arabia 3.5 Chile Botswana 3.0 India Russia Brazil China 2.5 Dubai South Korea Israel Japan Spain 2.0 South Italy Africa Portugal Poland 1.5 Norway Hong Kong Ireland Germany France Transparent USA 1.0 10 20 Most Corrupt 30 40 50 60 New Zealand Australia UK 70 Denmark 80 90 100 Least Corrupt Corruption Perceptions Index (Transparency International) Sources: JLL, LaSalle Investment 0anagement, Transparency International Real Estate Transparency Index and Investment Volumes (2009 – 2014) Transparency Rises with Investment $ctivity R2= 0.3434 20% Hong Kong 18% 16% Transaction Volume as % of GDP 54 Singapore 14% UK 12% Sweden 10% 8% Australia 6% 4% USA Norway Netherlands Taiwan Germany Macau South Korea Brazil Russia 2% Ireland 1 1.5 China Italy 0% 2 2.5 2014 Transparency Score Based on direct commercial real estate volumes, 20092014 Sources: JLL, LaSalle Investment 0anagement, Oxford Economics 3 3.5 4 JLL Real Estate Transparency by Region and Sub-Region Real Estate Transparency – Regional Divergence, 2014 Regional Divergence 1.0 Transparent 2014 Transparency Score 1.5 2.0 2.5 3.0 Highest 3.5 75th Percentile 4.0 25th Percentile 4.5 Lowest Opaque 5.0 Europe Asia Pacific Americas Sub-Saharan Africa Middle East & North Africa Source: JLL, LaSalle Investment 0anagement Real Estate Transparency 2014 – Composite Index by Sub-Region Transparent 1.5 2.0 2.5 3.0 3.5 4.0 4.5 Central America South America North America North Asia South Asia Greater China South East Asia Australasia Sub-Saharan Africa Gulf States Eastern Europe South East Europe Central Europe Southern Europe Nordics Western Europe British Isles Source: JLL, LaSalle Investment 0anagement North Africa _ Opaque 5.0 Levant 2014 Transparency Score 1.0 55 56 Global Real Estate Transparency Index 2014 Global Real Estate Transparency Index: Technical Note The Transparency Index The JLL Global Real Estate Transparency Index is based on a combination of Tuantitative market data and information gathered through a survey of the global business network of JLL and LaSalle Investment 0anagement across 102 markets. For each market, we use 115 separate factors, both Tuantitative datapoints and survey Tuestions, to calculate the composite score. The survey data and Tuantitative measures complement each other. For instance, knowing the market coverage and length of a country’s direct real estate index is only one half of the story; for a complete picture, we also gather Tualitative data on whether investors actually trust and use the index. Local research teams, in consultation with business leaders and real estate professionals active in each market, complete the survey. $ table summarising the factors behind the Index is at the end of this note. In the 2014 Index, we have continued to break general Tuestions into more speci¿c, granular components, moving from 83 constituent factors to 115. For example, in place of a single Tuestion on valuation Tuality in 2012, we have broken it into three Tuestions in 2014: the independence of thirdparty appraisers; the extent marketbased appraisal methods are used; and the competition in the market for thirdparty appraisals. These changes allow us to drill deeper into where markets differ and to reduce measurement error by making the overall scoring less reliant on any single factor. Quantitative Factors 56 of the 115 scoring factors, accounting for 35.5% of the overall factor weighting, are Tuantitative. These Tuantitative factors, added to the Index in 2012, include the number of years fundamentals’ data series like vacancy have been available, the market coverage of property return indices, and the free Àoat of public listed real estate securities markets. We score most of these Tuantitative factors on a continuous scale from 1 to 5, with 1.00 indicating very high transparency. For datapoints on performance measurement indicators, such as the market coverage of property return indices, we have set the top score of 1 eTual to the 90th percentile observation in 2012. The cutoff thresholds to Tualify as a ‘highly transparent’ market have been ¿xed at their 2012 level, so that markets can improve to higher tiers over time. For datapoints on market fundamentals data, such as the length of a market’s of¿ce vacancy series, we have set the top score of 1 eTual to a time series of 30 years or more, which we view as the ‘gold standard’. Researchers at JLL and LaSalle Investment 0anagement have collected detailed data on the available market fundamentals’ timeseries for each of ¿ve property types: of¿ce, retail, industrial, residential and hotels. We have included all available data series, not only those produced by JLL. The market fundamentals data is based on conditions in the principal city of each country, with the exceptions of Brazil, &hina, India and Russia, where the Index differentiates between primary, secondary and tertiary cities. Data on propertylevel returns indices is from Investment 3roperty Databank I3D, 1&REIF and other industry associations. Data on public listed real estate comes from the European 3ublic Real Estate $ssociation E3R$, Bloomberg, 1$REIT and the LaSalle Investment 0anagement Securities group. Fundlevel index data is primarily from I1REV, 1&REIF, I3D and $1REV. JLL Qualitative Survey Factors The balance of the scoring factors, totalling 59 datapoints, are Tualitative survey Tuestions scored by local JLL and LaSalle Investment 0anagement teams. For each, local research teams are provided with a detailed rubric of ¿ve answer choices, ranging from 1 – most transparent – to 5 – opaTue. Based on where their market ¿ts within that rubric of options, local experts assign a score. Respondents consult JLL’s local accounting, ¿nance, asset management and legal experts to inform their responses to Tuestions in those topic areas. Scores within each region are then reviewed by regional and then global coordinators to ensure obMectivity and rigour. Global and regional reviewers interrogate country teams’ responses and challenge teams to Mustify changes in Tuestion scores from prior updates. The review process, high level of detail provided in the answer choices, and improved Tuestion granularity reduce subMective bias in scoring, and all contributors strive for impartiality in their responses. Compiling the Composite Transparency Index We group the 115 individual transparency measures into 13 topic areas, summarised in the table at the end of this note. These topic areas are grouped and weighted into ¿ve broad SubIndices: 3erformance 0easurement – 25% 0arket Fundamentals – 20% Governance of Listed Vehicles – 10% Regulatory and Legal – 30% Transaction 3rocess – 15% The Transparency Index scores range on a scale from 1 to 5. $ country or market with a perfect 1.00 score has total real estate transparency; a country with a 5.00 score has total real estate opacity. 0arkets are then assigned to one of ¿ve transparency tiers. The thresholds for these tiers are based on Jenks’ 1atural Breaks classi¿cation. 2012 scores are used to ¿x the thresholds, so that markets can move between tiers as transparency changes over time, even if their relative position does not change. This algorithm ¿nds the cutoffs that minimise withingroup variance and maximise betweengroup differences. We create 10 groups using this method and then aggregate them into ¿ve tiers with the following thresholds: Tier 1: +ighly Transparent Tier 2: Transparent Tier 3: SemiTransparent Tier 4: Low Transparency Tier 5: OpaTue Total &omposite Score: 1.00 – 1.70 Total &omposite Score: 1.71 – 2.45 Total &omposite Score: 2.46 – 3.46 Total &omposite Score: 3.47 – 3.97 Total &omposite Score: 3.98 – 5.00 57 58 Global Real Estate Transparency Index 2014 Transparency Index Time Series 2014 marks the eighth edition of the JLL Global Real Estate Transparency Index. Since its inception in 1999, the Transparency Index has evolved and been re¿ned to reÀect the changing demands of crossborder investors and corporate occupiers. In 2008, new Tuestions were added to embrace the perspective of corporate occupiers relating to occupier service charges and facilities management. Questions concerning debt ¿nancing and the freTuency and credibility of property valuations were also added. In 2010, the existing Tuestions regarding debt ¿nancing were substantially revised to more appropriately reÀect the key issues of debt transparency, relating to the availability of information on commercial real estate debt and the role of bank regulators in monitoring commercial real estate lending. There were also revisions to Tuestions on the transaction process covering presale information and the bidding and negotiating process. In 2012, maMor additions were made to incorporate a greater number of Tuantitative measures of investment performance and market fundamentals. In each of these two areas, general Tuestions were divided into many different granular Tuestions to better capture nuanced differences between markets. In all, 50 new factors were added by decomposing general Tuestions into more detailed Tuestions. In 2014, we continued to decompose general Tuestions into more speci¿c ones, resulting in the addition of 32 new factors. These additions were spread across categories, as shown in the table below. For example, rather than asking a single general Tuestion on tax fairness as we did in 2012, we include four Tuestions on tax in 2014, covering the consistency of enforcement and predictability of tax rates for both domestic investors and foreign investors. Factor Comparison Number of Factors in 2012 Number of Factors in 2014 Direct 3roperty Indices 5 6 Listed Real Estate Securities Indices 5 7 Unlisted Fund Indices 2 3 Valuations 2 4 0arket Fundamentals Data 47 47 Financial Disclosure 2 4 &orporate Governance 2 3 Regulation 6 13 Land and 3roperty Registration 3 7 Eminent Domain 2 3 Debt Regulation 2 7 Sales Transactions 3 5 Occupier Services 2 6 In previous Transparency Indices, we calculated a ‘&omposite’ score for the current update and an additional ‘&lassic’ score to make comparisons over time. Rather than continuing to calculate two parallel indices, in this update we have cleaned the historical data to make a single time series, from 2004 to 2014. For factors added over time, we have included them historically where available. Where no historic data is available, we have extended back 2012 data so that changes in the added factors do not drive movement in the historic scores. JLL Real Estate Environmental Sustainability Transparency Index $ separate Real Estate Environmental Sustainability Transparency Index has been developed for a subset of 33 countries. The Index is based on a survey completed by JLL Energy and Sustainability Services experts in each country. The survey comprises seven Tuestions relating to different components of environmental sustainability, covering: 1. 2. 3. 4. 5. 6. 7. Financial 3erformance Indices for Green Buildings Green Building Rating Systems &arbon Reporting Frameworks Energy Benchmarking Systems Energy Ef¿ciency ReTuirements for 1ew Buildings Energy Ef¿ciency ReTuirements for Existing Buildings Green Lease &lauses For each Tuestion, our expert teams were provided with a detailed rubric of three answer choices, ranging from 1 – most transparent – to 5 – opaTue. Based on where their market ¿ts within that rubric of options, respondents assigned a score. The Tuestions were answered with respect to commercial of¿ce real estate. $n overall Real Estate Environmental Sustainability Transparency Index was calculated by eTually weighting the scores for the seven Tuestions. 59 60 Global Real Estate Transparency Index 2014 Global Real Estate Transparency Index, Transparency Components Sub-Index 13 Topics Direct Property Indices Performance Measurement Listed Real Estate Securities Indices Unlisted Fund Indices Valuations Market Fundamentals Market Fundamentals Data Financial Disclosure Governance of Listed Vehicles Corporate Governance Regulation Regulatory and Legal Land and Property Registration Eminent Domain Debt Regulation Sales Transactions Transaction Process Occupier Services Source: JLL, LaSalle Investment 0anagement Factors (115 Total) Existence of Direct Property Index Reliability of the Index and Extent to which it is Used as a Benchmark of Performance Type of Index (Valuation-based vs. Notional) Length of Direct Property Level Returns Index Time Series Size of Institutional Invested Real Estate Market Market Coverage of Direct Property Index Dominant Type of Listed RE Securities (i.e. Long-term Holders of Real Estate vs. Homebuilders and Conglomerates) Use of Listed Real Estate Securities Data on the Real Estate Market Years Since the First Commercial Real Estate Company was Listed Value of Public Real Estate Companies as % of GDP Existence of a Domestic Listed Real Estate Index and Its Use as a Benchmark Existence of an International Listed Real Estate Index and Its Use as a Benchmark Length of Public Real Estate Index Time Series Existence of a Domestic Fund Index and Its Use as a Benchmark Existence of International Fund Index and Its Use as a Benchmark Length of Unlisted Fund Index Time Series Independence and Quality of Third-Party Appraisals Use of Market-based Appraisal Approaches Competition in the Market for Valuation Services Frequency of Third-Party Real Estate Proposals Existence and Length of Time Series on Property Rents (Office, Retail, Industrial, and Residential) Existence and Length of Time Series on Take-up/Absorption (Office, Retail, Industrial, and Residential) Existence and Length of Time Series on Vacancy (Office, Retail, Industrial, and Residential) Existence and Length of Time Series on Yields/Cap Rates (Office, Retail, Industrial, Residential, and Hotels) Existence and Length of Time Series on Capital Values (Office, Retail, Industrial, Residential, and Hotels) Existence and Length of Time Series on Investment Volumes (Office, Retail, Industrial, Residential, and Hotels) Existence and Length of Time Series on Revenue per Available Room for Hotels Existence of a Comprehensive Database of Individual Buildings (Office, Retail, Industrial, Residential, and Hotels) Existence of a Comprehensive Database of Leases (Office, Retail, Industrial, Residential, and Hotels) Existence of a Comprehensive Database of Property Transactions (Office, Retail, Industrial, Residential, and Hotels) Stringency of Accounting Standards Level of Detail in Financial Statements Frequency of Financial Statements Availability of Financial Reports in English Manager Compensation and Incentives Use of Outside Directors and International Corporate Governance Best Practice Free Float Share of the Public Real Estate Market Extent to which the Tax Code is Consistently Applied for Domestic Investors Extent to which Real Estate Tax Rates are Predictable for Domestic Investors Extent to which the Tax Code is Consistently Applied for Foreign Investors Extent to which Real Estate Tax Rates are Predictable for Foreign Investors Existence of Land Use Rules and Zoning Predictability of Changes in Land Use and Zoning Enforcement of Land Use Rules and Zoning Existence of Building Codes and Safety Standards for Buildings Enforcement of Building Codes and Safety Standards for Buildings Simplicity of Key Regulations in Contract Law Efficiency of the Legal Process Level of Contract Enforceability for Domestic Investors Level of Contract Enforceability for Foreign Investors Existence of Land Registry Accessibility of Land Registry Records to Public Availability of Title Insurance Accuracy of Land Registry Records Completeness of Land Registry Records on Ownership Completeness of Public Records on Transaction Prices Completeness of Public Records on Liens and Easements Notice Period Given for Compulsory Purchase Fairness of Compensation to Owners in Compulsory Purchase Ability to Challenge Compulsory Purchase in Court of Law Availability of Data on Real Estate Debt Outstanding Availability of Data on Maturities and Originations of Real Estate Loans Depth and Length of Real Estate Debt Data Data on Delinquency and Default Rates of Commercial Real Estate Loans Regulatory Requirements for Lenders to Monitor Property Collateral Values and Cash Flow Regulatory Requirements for Lenders to Carry Out Appraisals Strength of Regulatory Enforcement Quality and Availability of Pre-Sale Information Fairness of the Bidding Process Confidentiality of the Bidding Process Professional and Ethical Standards of Property Agents Enforecement of Professional and Ethical Standards of Property Agents Providers of Property Management Services Known to Occupiers Service Expectations for Property Management Clear to Occupiers Alignment of Occupier and Property Manager Interests Frequency of Service Charge Reconciliation Accuracy and Level of Detail in Service Charge Reports Ability for Tenants to Audit Landlord's Accounts and Challenge Discrepancies JLL 61 62 62 Global Global Real Real Estate Estate Transparency Transparency Index Index 2014 2014 JLL Global Real Estate Transparency Index Team Global Jeremy Kelly JLL, London Meremy.kelly#eu.Mll.com +44 20 3147 1199 Paul Guest LaSalle Investment 0anagement, Singapore paul.guest#lasalle.com +65 6494 3599 Europe Jacques Gordon LaSalle Investment 0anagement, &hicago MacTues.gordon#lasalle.com +1 312 228 2760 Oliver Kummerfeldt JLL, London oliver.kummerfeldt#eu.Mll.com +44 203 147 1170 Anne Koeman LaSalle Investment 0anagement, London anne.koeman#lasalle.com +44 20 7852 4520 Middle East and Africa Dan Mahoney LaSalle Investment 0anagement, &hicago daniel.mahoney#lasalle.com +1 312 228 2054 Americas Josh Gelormini JLL, &hicago Mosh.gelormini#am.Mll.com +1 312 228 2060 Manuel Zapata LaSalle Investment 0anagement, 0exico manuel.zapata#lasalle.com +52 55 5980 8090 Asia PaciÀc Jane Murray +ead of Research, $3$& +852 2846 5274 Mane.murray#ap.Mll.com Myles Huang JLL, +ong Kong myles.huang#ap.Mll.com +852 2846 5793 Craig Plumb JLL, Dubai craig.plumb#eu.Mll.com +971 4 436 2492 Tom Carroll JLL, London tom.carroll#eu.Mll.com +44 20 3147 1207 Sustainability Franz Jenowein JLL, London franz.Menowein#eu.Mll.com +44 20 3147 1752 Contributors Contributing Authors: Dalia $khras, Tom &arroll, Josh Gelormini, 0yles +uang, Franz Jenowein, $nne Koeman, Oliver Kummerfeldt, Dan 0ahoney, 0atthew 0c$uley, &raig 3lumb, 0asha Seymour, Richa Walia Editors: Rosemary Feenan, JacTues Gordon, 3aul Guest, Jeremy Kelly, Jane 0urray 63 JLL Regional Headquarters Chicago 200 East Randolph Drive &hicago, IL 60601 US$ +1 312 782 5800 London 30 Warwick Street London W1B 51+ United Kingdom +44 20 7493 4933 Singapore 9 RafÀes 3lace 3900 Republic 3laza Singapore 048619 +65 6220 3888 $ special thanks go to the following organisations that have helped JLL complete the 2014 Global Real Estate Transparency Index: $pex 3roperties, Botswana – www.apexproperties.co.bw $kershus Eiendom $S, 1orway – www.akershuseiendom.no $thens Economics, Greece – www.athenseconomics.gr Blue 3oint &onsultants Ltd., &ayman Islands – bluepointproperty.com Emerging 0arkets &onsultants – www.emergemarkets.com 0r. Ephraim K 0unshifwa, Dept of Real Estate Studies, &opperbelt University, =ambia – Ephraim.munshifwa#uct.ac.za Gonzalez &alvillo, S.&., 0exico K30G, &ayman Islands 0.$.D. Investment Solutions, 0ongolia – www.madmongolia.com RE& Real Estate &onsultancy, 0ozambiTue Sadolin $lb k, Denmark – www.sadolinalbaek.dk &O3<RIG+T JO1ES L$1G L$S$LLE I3, I1&. 2014. This report has been prepared solely for information purposes and does not necessarily purport to be a complete analysis of the topics discussed, which are inherently unpredictable. It has been based on sources we believe to be reliable, but we have not independently veri¿ed those sources and we do not guarantee that the infor mation in the report is accurate or complete. $ny views expressed in the report reÀect our Mudgment at this date and are subMect to change without notice. Statements that are forwardlooking involve known and unknown risks and uncertainties that may cause future realities to be materially different from those implied by such forwardlooking statements. $dvice we give to clients in particular situations may differ from the views expressed in this report. 1o investment or other business decisions should be made based solely on the views expressed in this report.