V I S I T U S AT W W W. B I G S K Y E C O N O M I C D E V E L O P M E N T. O R G NEW BUSINESS Startup Kit Everything your business needs to get started in Yellowstone County. SOLVE the PROBLEM Start Here CONNECTIVIT Y Fluctuating computing demand is a problem. Unless you work with CenturyLink. With our integrated cloud computing services you get the scalable computing platform your business needs and access to our next-generation network built right in. Our highly flexible approach means as your business grows your network can keep up. The solution to this problem is your password at ultimateproblemsolver.com. Helping Businesses PROSPER AND GROW BUSINESS CHECKING | CASH MANAGEMENT | LINES OF CREDIT BUSINESS LOANS | ONLINE & MOBILE BANKING SBA Preferred Lender King Ave 655­2700 Shiloh & Grand 655­3900 Hilltop & Main 896­4800 Downtown 655­2400 WWW.STOCKMANBANK.COM © 2012 Stockman Bank © 2012 CenturyLink, Inc. All Rights Reserved. Member FDIC N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P L E T T E R F R O M E X E C U TI V E D I R E C TO R S T E V E A RV E S C H O U G TA B L E O F CO N T E N T S BILLINGS: OPPORTUNITY Step 1 E N T R E P R E N E U R S H I P A N D S M A L L B U S I N E S S D E V E LO P M E N T are vital to the success of economic development in Yellowstone County. Big Sky Economic Development believes that entrepreneurs are crucial for a thriving community and economy. The investments they create for Yellowstone County are immeasurable. Our economic system is based upon free enterprise and the right of each person to take the risk, follow a dream, and open his/her own business. The enclosed information, compiled by Big Sky Economic Development, is designed to answer many of the questions that arise when someone begins the process of opening a new business. Is Entrepreneurship for You? W H AT I S A N EN T R EP R EN E U R ? . . . . . . . . . . . . . . . . . . . . . I S EN T R EP R EN E U R S H I P R I G H T FO R YO U ? . . . . . . . . . . . . T H E N E W B U S I N E S S C H EC K L I S T . . . . . . . . . . . . . . . . . . . Step 2 STEVE ARVESCHOUG Executive Director, Big Sky Economic Development Planning Your Business BUSINESS PL AN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F E A S I B I L IT Y S T R AT EGY . . . . . . . . . . . . . . . . . . . . . . . . . . Owning and operating a business can be challenging. It requires dedication, patience, a variety of skills, and money. Big Sky Economic Development has worked to gather this information for small businesses to support the desire of entrepreneurs to follow their dreams. Please take the time to read the material and use it to your advantage. Knowing how to handle the challenges of opening your own business and knowing yourself is imperative to your businesses success. D E T ER M I N I N G C A S H N EED ED TO S TA RT A B U S I N E S S . . FI N A N C I N G I N FO R M AT I O N . . . . . . . . . . . . . . . . . . . . . . . . D EM O G R A P H I C I N FO R M AT I O N . . . . . . . . . . . . . . . . . . . . . L EG A L A S P EC TS O F S TA RT I N G A B U S I N E S S . . . . . . . . . . R EG I S T R AT I O N O F A S S U M ED B U S I N E S S N A M E . . . . . . . In the event this information leads to additional questions, please don’t hesitate to contact Big Sky Economic Development. Big Sky Economic Development offers a variety of services to assist Montana business owners with getting on the road to success, and we do that through the support of Yellowstone County taxpayers and our Member Investors. T H E S EC R E TA RY O F S TAT E . . . . . . . . . . . . . . . . . . . . . . . S TAT E I S S U ED L I C EN S E S . . . . . . . . . . . . . . . . . . . . . . . . . L I C EN S I N G A N D P ER M ITS I N FO R M AT I O N . . . . . . . . . . . . ZO N I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . We ask for your help in identifying additional information that should be added to this guide. Share your suggestions! The more information we can provide, the better we may assist you and the entrepreneurs who follow. B U I L D I N G CO N S T R U C T I O N / R EN OVAT I O N S/O CC U PA N C Y H E A LT H P ER M ITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F ED ER A L L I C EN S I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . Best of luck, EM P LOY ER TA X R E S P O N S I B I L IT I E S . . . . . . . . . . . . . . . . . U T I L IT I E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L A B O R A N D SA F E T Y R EG U L AT I O N I N FO R M AT I O N . . . . . A P P L I C AT I O N , H I R I N G & T ER M I N AT I O N P R O C E S S E S . . . Steve Arveschoug 6 7 8 9 10 12 13 14 15 17 17 18 18 18 19 19 19 20 22 23 24 Executive Director Big Sky Economic Development NOTICE: The information contained within this publication is given for informational purposes only and should not be constructed as legal or professional advice or assistance. Laws and information contained herein are from multiple sources and are subject to frequent changes. While this publication will be updated annually to capture those changes, you should consult a licensed professional when dealing with legal and financial matters regarding your specific situation. You should also verify the other information contained herein to be sure that you have the most current and accurate information. 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 4 Step 3 Additional Resources R E S O U R C E D I R EC TO RY . . . . . . . . . . . . . . . . . . . . . . . . . . G LO S SA RY O F T ER M S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 27 ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 5 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P S T E P 1 : I S E N T R E P R E N E U R S H I P FO R YO U ? STEP 1: IS ENTREPRENEURSHIP FO R YO U ? Is Entrepreneurship for You? W H AT I S A N ENTREPRENEUR? I e c [ e d [ m ^ e e h] W d _p[ i W d Zc W _ dj W _ d i a b u s i n e s s ve n t u re I e c [ e d [ m ^ e j W a[ i e d j^ [ h _ i a W d Z d o e s w h a t h e /s h e wa n t s i n o rd e r to m a ke a p rof it I e c [ e d [ m ^ e Y W d Y e e hZ _ d Wj[ j^ [ re s o u rc e s ava i l a b l e to m e e t a n e e d H ow c a n yo u b e c o m e a n e n tre p re n e u r ? H ow c a n yo u s t a r t yo u r ow n b u s i n e s s? B i g S k y Ec o n o m i c D eve l o p m e nt h a s c o m p i l e d th i s b o o k a s a re f e re n c e g u i d e to s i m p l if y tr a n s iti o n i nto th e ro l e of a n e n tre p re n e u r. T h e A B C ’s of St a r ti n g a B u s i n e s s i n Ye l l ows to n e C o u n t y wi l l m a ke e s t a b l i s h i n g yo u r ow n b u s i n e s s e a s i e r by g i v i n g yo u “o n e - s to p s h o p p i n g ” fo r th e i n fo r m a ti o n yo u wi l l n e e d . B i g S k y Ec o n o m i c D eve l o p m e nt i s d e te r m i n e d to p ro m ote e co n o m i c g row th a n d d eve l o p m e n t . We b e l i eve th i s b e g i n s with yo u . B y g i v i n g yo u th e p ro p e r to o l s , we c a n h e l p b u i l d a s tro n g e c o n o m i c fo u n d a ti o n . We h o p e th i s b o o k l e t wi l l b e of a s s i s t a n c e . I n o rd e r to re c e i ve th e m a x i m u m b e n e f it s of th e i n fo r m a ti o n c o n t a i n e d i n th i s b o o k l e t , we s u g g e s t yo u tre a t th i s a s yo u wo u l d a wo r k b o o k . St a r t a t th e b e g i n n i n g a n d wo r k th ro u g h to th e e n d , m a k i n g n ote s a l o n g th e way. B e f o r e yo u g o to th e b a n k , b e f o r e yo u w r ite yo u r b u s i n e s s p l a n , o r b e f o r e yo u q u it yo u r d ay j o b … S TO P a n d a s k yo u r s e l f o n e q u e s ti o n . “Is business ow n e r s h i p a n d a l l th at it i m p l i e s r ig ht f o r m e? ” I n th i s s e c ti o n B ig S k y E c o n o m i c D eve l o p m e nt wi l l h e l p yo u a s s e s s th at q u e s ti o n . IS ENTREPRENEURSHIP R I G H T F O R YO U ? T h e re i s n o way to e l i m i n ate a l l th e r i s k s a s s o ci ate d with s t a r ti n g a s m a l l business. Yo u can i m p rove yo u r c h a n c e s of s u cc e s s with g o o d p l a n n i n g a n d p re p a r ati o n . A g o o d s t a r ti n g p l a c e i s to eva l u ate yo u r s tre n g th s a n d we a k n e s s e s a s th e ow n e r a n d m a n a g e r of a s m a l l b u s i n e s s . C a re f u l l y co n s i d e r e a c h of th e fo l l owi n g q u e s ti o n s i n th e t a b l e o n th e n ex t p a g e . en·tre·pre·ne ur \ˌäⁿn-trә-p(r)ә noun -ˈnәr, -ˈn(y)u̇ r\ : one who orga nizes, manag es, and assumes the risks of a business or en terprise 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 6 Question Explanation Are you a self-starter? It will be up to you—not someone else telling you—to develop projects, eh]Wd_p[oekhj_c["WdZ\ebbemj^hek]^edZ[jW_bi$ How well do you get along with different personalities? Business owners need to develop working relationships with a variety of people including customers, vendors, staff, bankers, and professionals such as lawyers, accountants, or consultants. Can you deal with a demanding client, an unreliable vendor, or an unreliable employee? Are you bankable? Have you addressed the need for your product or service in the target market? Do you know who your target market is? Are you prepared, if necessary, to temporarily lower your standard of living until your business is firmly established? Have you ever worked in a managerial or supervisory capacity? How good are you at making decisions? Do you have the physical and emotional stamina to run a business? How well do you plan and organize? Is your drive strong enough to maintain your motivation? How will the business affect your family? The lender will be expecting you as the business owner to share in the financial risk of your project. The lender will be looking for good credit score of 650 or more, 100% collateral, and at least 20% equity. There has to be an unfilled need in the market that your business will be able to fill in order for your business to be sustainable. Are there many other options or substitutes for your offering? If so, you may need to re-evaluate. Once the need is determined to exist, you need to identify the primary customer who will pay money for your offering. You need to be able to describe this customer(s) down to their income, tastes, and motivators with decision making. As a small business owner you may not bring as much money home as you do currently with a full-time job, if any money at all. Are you prepared (and is your family prepared) to adjust your lifestyle to accommodate a decrease in income and less free time? Your professional background is going to be a factor when running a business. Do you have the management history and interpersonal skills to be an effective boss? Small business owners are required to make decisions constantly, often quickly, under pressure, and independently. Business ownership can be challenging, fun and exciting. But it’s also a lot of work. Can you face 12-hour work days six or seven days a week if necessary? Research indicates that many business failures could have been avoided j^hek]^ X[jj[h fbWdd_d]$ =eeZ eh]Wd_pWj_ed e\ ÓdWdY_Wbi" _dl[djeho" schedules, and production can help avoid many pitfalls. Running a business can wear you down. Some business owners feel burned out by having to carry all the responsibility on their shoulders. Strong motivation can make the business succeed and will help you survive slowdowns as well as periods of burnout. The first few years of business startup can be hard on family life. The strain of an unsupportive spouse may be hard to balance against the demands of starting a business. There also may be financial difficulties until the business becomes profitable, which could take months or years. You may have to adjust to a lower standard of living or put family assets at risk. ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 7 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 1 : T H E N E W B U S I N E S S C H EC K L I S T The New Business Checklist S T E P 2 : P L A N N I N G YO U R B U S I N E S S THE BUSINESS PL AN N ow th at yo u h ave e xa m i n e d yo u r q u a lif ic atio n s to b e a b u si n e s s own e r, it ’s ti m e to s ta r t yo u r b u si n e s s p la n n i ng p r o c e s s ! Planning Your Business Provided by QuickBooks D E T E R M I N E YO U R B U S I N E S S Fo c u s yo u r i d e a Re s e a rc h yo u r i d e a C h o os e a b u si n e s s n a m e Wr ite a b u si n e s s p l a n S T R U C T U R E YO U R B U S I N E S S 9 ^ e ei [W de h] W d _pWj_ e dj of [ C o n su lt p rofe s si o n a ls (C PA , t a x a cco u nt a nt , o r at to r n ey) S et u p yo u r f i n a n ci a l s ys te m s P R E PA R E A L L N E C E S S A R Y F O R M S , P E R M I T S , A N D L I C E N S E S O ve r vi ew of fe d e r a l , s t ate , a n d l o c a l re q u i re m e nt s Fil e co m p a ny p a p e r s with th e S e c ret a r y of St ate ’s of f i ce O bt a i n a fe d e r a l t a x i d e ntif i c ati o n n u m b e r Re g is te r yo u r b u si n e s s n a m e O bt a i n a ll n e ce s s a r y li ce n s e s a n d p e r m it s Fu lf ill a ll e m p l oye r re q u i re m e nt s S e c u re i nte ll e c tu a l p ro p e r t y JW a[Y W h[e\b e Y W bh[ g k _ h[ c [ dj ipe d _ d ] "X k _b Z _ d ]Ye Z [ i F U N D YO U R B U S I N E S S U s e yo u r own a s s et s B o r row f ro m f r i e n d s a n d f a m ily B o r row f ro m a b a n k O th e r s o u rce s of e q u it y f u n d i n g TA X E S A N D I N S U R A N C E Fu lf ill a ll t a x re q u i re m e nt s Ke e p d et a il e d re co rd s of a ll d e d u c ti b l e exp e n d itu re s The Business Plan A business plan precisely defines your business, identifies your goals, and serves as your company’s résumé. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis. It helps you allocate resources properly, handle unforeseen complications, and make good business decisions. Because it provides specific and eh]Wd_p[Z _d\ehcWj_ed WXekj oekh YecfWdo and how you will repay borrowed money, a good business plan is a crucial part of any loan application. Additionally, it informs sales personnel, suppliers, and others about your operations and goals. The following outline of a typical business plan can serve as a guide. You can adapt it to your specific business. Breaking down the plan into several components will make writing it more manageable. Technical assistance is provided free of charge at Big Sky Economic Development through the Small Business Development Center. Call and set up an appointment with one of our knowledgeable business advisors. INTRODUCTION = _l[ W Z [j W _b [ Z Z [ i Y h _ fj_ e d e\ j^ [ b u si n e s s a n d it s g o a ls . : _i Y k i i j^ [ emd [ h i ^ _ f e\ j^ [ b u si n e s s a n d th e l e g a l s tr u c tu re . B _i j i a _bbi W d Z [nf [ h _ [ d Y[ oe k b r i n g to th e b u si n e s s . : _i Y k i i j^ [ W Z lW dj W ] [ i oe k W d Z yo u r b u si n e s s h ave ove r yo u r co m p etito r s . MARKETING : _i Y k i i of fe re d . j^ [ f he Z k Y j i%i [ h l_ Y[ i ? Z [ dj_\ oj^ [Y k i je c [ hZ [ c W d Z\e h yo u r p ro d u c t /s e r vi ce . ? Z [ dj_\ o oe k h c W h a[j " _j i i_p[ W d Z l o c ati o n s . ; nf b W _ d^ emoe k hf he Z k Y j %i [ h l_ Y[ will b e a d ve r tis e d a n d m a r kete d . ; nf b W _ dj^ [ f h _ Y_ d ]i jh Wj[ ] o$ FI N A N C I A L M A N AG E M E N T ; nf b W _ d oe k h i e k hY[ W d Z j^ [ a m o u nt of i n iti a l e q u it y. : [l[ b e f W c e dj^ bo e f [ h Wj_ d ] b u d g et fo r th e f i r s t ye a r. : [l[ b e f W d [nf [ Y j[ Z h[jk h d e d i nve s tm e nt a n d m o nth ly c a sh f l ow fo r th e f i r s t ye a r. F hel_ Z [ f he ` [ Y j[ Z _ d Ye c [ s t ate m e nt s a n d b a l a n ce s h e et s fo r a t wo –ye a r p e r i o d . ? Z [ dj_\ ooe k hX h[ W a[l[ df e _ dj $ ; nf b W _ doe k hf [ h i e d W bX k Z ] [jW d Z m eth o d fo r co m p e n s ati o n . : _i Y k i i m^ e m_bb c W _ dj W _ d oe k h a cco u nti n g re co rd s a n d h ow th ey will b e ke pt . F hel_ Z [ Ç m^ Wj _\ È i j Wj[ c [ dj i j^ Wj a d d re s s a lte r n ative a p p ro a c h e s to a ny p ro b l e m th at m ay d eve l o p . O bt a i n i n su r a n ce to m itig ate r is k 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 8 ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 9 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : T H E B U S I N E S S P L A N c o nt . F E A S I B I L IT Y S T R AT EGY 2 : F E A S I B I L IT Y S T R AT EGY O P E R AT I O N S ; nf b W _ d ^ em j^ [ X k i_ d [ i i will b e m a n a g e d o n a d ay– to – d ay b a sis . : _i Y k i i ^ _ h _ d ] W d Z p e r s o n n e l p ro ce d u re s . : _i Y k i i _ d ik h W d Y[ " b [ W i [ o r re nt a g re e m e nt s , a n d is su e s p e r ti n e nt to yo u r b u si n e s s . 7 YYe k dj\e hj^ [[ g k _ f c [ dj n e ce s s a r y to p ro d u ce yo u r p ro d u c t s o r s e r vi ce s . 7 YYe k dj \e h f he Z k Y j_ e d a n d d e live r y of p ro d u c t s a n d s e r vi ce s . C O N C L U D I N G S TAT E M E N T I k c c W h _p[ oe k h X k i_ d [ i i g o a ls a n d o b j e c tive s a n d exp re s s yo u r co m m itm e nt to th e su cce s s of yo u r b u si n e s s . E d Y[ oe k ^ Wl[ Ye c f b [j[ Z yo u r b u si n e s s p l a n , revi ew it with a b u si n e s s co ll e a g u e f i r s t a n d th e n with th e S m a ll B u si n e s s D eve l o p m e nt C e nte r M ^ [ doe k\[ [ bYe c\e h j W X b [ with th e co nte nt and s tr u c tu re , m a ke an a p p o i ntm e nt to revi ew a n d d is c u s s it with yo u r b a n ke r. T h e b u si n e s s p l a n is a f l exi b l e d o c u m e nt th at s h o u l d c h a n g e a s yo u r b u si n e s s g rows . S o u r c e : w w w. s b a .g o v Feasibility Strategy I S YO U R B U S I N E S S I D E A FEASIBLE? A n swe r th e fo ll owi n g q u e s ti o n s re g a rd i n g yo u r i d e a . G ive co m p l ete , we ll th o u g ht o ut a n swe r s to th e s e q u e s ti o n s . I f yo u a re u n su re a b o ut o r a n swe r n o to a ny of th e fo ll owi n g q u e s ti o n s , th e n yo u s h o u l d reth i n k yo u r i d e a . S m a l l B u s i n e s s D e ve l o p m e n t C e n te r 2 2 2 N 3 2 n d S t . S te . 2 0 0 Billings, MT 59101 4 0 6 -2 5 4 - 6 0 1 4 www.bigskyeda-edc.org/small-businessdevelopment.php M ^ Wj a _ d Z e\ f he Z k Y j Z e oe k f b W d je of fe r ? M _bb oe k h f he Z k Y j i Wj_i \ o W d [ [ Z o[j u nf ill e d ? M ^ e W h[ co Y k i je c [ h i5 J ^ _i d ete r m i n e s yo u r t a rg et m a r ket .) M _bb oe k h f he Z k Y j ^ Wl[ W Ye c f [j_j_l[ e d g e b a s e d o n p r i ce , l o c ati o n , q u a ntit y, o r s e l e c ti o n? M ^ [ h[W h[j^ [o 5 M ^ Wj j of [ e\ X k i_ d [ i i Z e oe k f b W d je start? R E S E A R C H I N G YO U R M A R K E T S I t is re co m m e n d e d th at yo u re s e a rc h yo u r p ote nti a l m a r ket d e m a n d fo r yo u r p ro d u c t o r s e r vi ce . Fi r s t , d ete r m i n e wh at q u e s ti o n s yo u n e e d a n swe re d . T h e fo ll owi n g a re i d e a s o n wh e re to f i n d th e i nfo r m ati o n yo u need. Primary Data: Oe k h[nf [ h _ [ d Y[ $ ; nf [ h _ [ d Y[ ie\f [ e f b [oe ka d em$ I k h l[o f ej[ dj_ W b Y k i je c [ h i je d ete r m i n e th e i r wa nt s/n e e d s . O bs e r ve si m il a r b u si n e s s e s . > em c W do W h[ j^ [ h[5 J ^ _i _ d Z _ Y Wj[ ioe k hc W h a[ji_p[ $ M ^ WjW h[j^ [ _ hd [ [ Z i5 M ^ eW h[coYe c f [j_je h i5 > em Z e [ i co Ye c f [j_j_ e d Z e _j 5 (O n e m eth o d of m a r keti n g /d e a li n g with co m p etiti o n is th e e n d - r u n s tr ate g y. I n th is s tr ate g y yo u a d o pt yo u r co m p etito r s’ s tr ate g y with th e i nte nti o n of m a k i n g it b et te r.) > emY W d?h[ W Y ^coj W h] [jc W h a[j 5 ( T h e d is tr i b uti o n of yo u r p ro d u c t is ve r y i m p o r t a nt . W h e re yo u r p ro d u c t is l o c ate d d ete r m i n e s h ow we ll it s e lls .) > emc k Y ^m_bbj^ [j W h] [jY k i je c [ h p ay ? ( T h e p r i ci n g of yo u r p ro d u c t is a ls o ve r y i m p o r t a nt . Yo u m u s t t a ke i nto co n si d e r ati o n wh at yo u r co m p etito r s c h a rg e .) M ^ Wj W h[ j^ [ c W h a[j jh[ d Z i5 ( W h at a re p e o p l e b u yi n g? I t is i m p o r t a nt to b e awa re of wh at m a r ket tre n d s a re . T h is re l ate s b a c k to k n owi n g yo u r c u s to m e r s’ n e e d s . Tr y to d is ti n g u is h b et we e n tre n d s a n d f a d s .) M ^ WjW h[j^ [j[ Y^ d e b e ] _Y W bjh[ d Z i5 (O n e o bvi o u s a n swe r to th is q u e s ti o n is th e I nte r n et . W ill yo u b e u si n g te c h n o l o g y ? H ow c a n it b e u s e d to h e l p yo u r b u si n e s s? D o yo u n e e d to a d ve r tis e o n th e I nte r n et ? D o yo u n e e d a n et wo r k of co m p ute r s fo r yo u r b u si n e s s? I f yo u a re i n a b u si n e s s re l ate d to te c h n o l o g y, it is i m p e r ative th at yo u s t ay a b re a s t of a ny c h a n g e s .) R e s o u rc e : S m a l l B u s i n e s s D e ve l o p m e n t C e n te r 2 2 2 N 3 2 n d S t . S te . 2 0 0 Billings, MT 59101 4 0 6 -2 5 4 - 6 0 1 4 www.bigskyeda-edc.org/small-business-development.php ? dj[ h l_ [mj^ [ i [X k i_ d [ i iÊiemd [ h i $ ? dj[ h l_ [mik f f b_ [ h i "l[ d Z e h i "X W d a[ h i $ Secondary Data: 9 e dj W Y j jh W Z [ W i i e Y_ Wj_ e d i _ $ [ $ jh W Z [ s h ows a n d tr a d e j o u r n a ls). 9 edjWYjj^[IcWbb8ki_d[ii:[l[befc[dj C e nte r. S e e th e Re s o u rce D i re c to r y fo r co nt a c t i nfo r m ati o n . 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 10 M A R K E T I N G YO U R B U S I N E S S I n o rd e r to p ro p e r ly m a r ket yo u r p ro d u c t , yo u n e e d to a n swe r th e fo ll owi n g q u e s ti o n s . T h is i nfo r m ati o n c a n b e u s e d to h e l p yo u d eve l o p yo u r m a r keti n g p l a n . C o nt a c t th e S B D C fo r m o re i nfo r m ati o n o n co n s tr u c ti n g th is plan. L _i_joe k hf k X b_ Yb_ X h W h o$ Resource: K i [lW h _ e k ii [ W hY ^[ d ] _ d [ ie dj^ [ I nte r n et (i . e . Ya h o o , B i n g , G o o g l e , M S N etc .). Fu n d e d i n p a r t t h ro u g h a c o o p e r a t i ve a g r e e m e n t with the U. S . Small Business Administration. All opinions , conclusions or recommendations e x p r e s s e d a r e t h o s e o f t h e a u t h o r (s) a n d d o not necessarily reflect the views of the SBA . Reasonable accommodations for persons with d i s a b i l i t i e s w i l l b e m a d e i f r e q u e s te d a t l e a s t two weeks in advance. C o n t a c t B i g S k y E c o n o m i c D e ve l o p m e n t 2 2 2 N . 3 2 n d S t . , S u i te 2 0 0 Billings, MT 59101 4 0 6 -2 5 4 - 6 0 1 4 . ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 11 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2: DETERMINE CASH NEEDED 2 : FI N A N C I N G I N FO R M ATI O N Determine Cash Needed to Start Business A ll of the costs/ expenses can be estimated with accuracy through research on the internet and obtaining quotes from the appropriate vendors/ government agencies. Add up all monthly expenses and multiply by the amount of months you will need cash flow during your business’s first year of operation (This is considered your working capital and the bank will most likely not lend you this total amount.). Finally, add the start-up costs to the cash needed. This is the total cash needed to start your business. Item(s) Needed START-UP COSTS ONGOING MONTHLY EXPENSES Salary of Owner/Exempt Emp. No Yes Non-Exempt Employee Payroll No Yes Rent (Building/Equipment) No Yes Purchase of Building Yes No Loan Payment No Yes Yes Yes Advertising (Website, signage) Supplies Maybe Yes Inventory Yes Yes Internet/Telephone/Fax/Cable No Yes Deposits for Utilities/Services Yes No Maybe Yes Insurance No Yes Taxes (including Social Security) No Yes Maintenance/Repairs No Yes Leasehold Improvements Yes No Legal/Professional Fees Yes Yes Purchase of Equipment Yes Maybe Licenses & Permits Yes Yes Utilities 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 12 Financing Information M A R K E T I N G YO U R B U S I N E S S W hen starting a business, one important consideration is where to obtain capital to back your venture. Most startup businesses require a capital contribution by the business owner, usually 20%-30% (start-up businesses are more likely going to contribute 25% or more). The remaining financing may be available from local banks, a Certified Development Company, or private investors. There are several loan programs available to businesses, all of which require bank participation. Examples include the following SBA loans currently available. SBA Guaranteed Loan Program 7(A). This program provides financing to small businesses through guaranteeing a percentage of the bank’s loan to the business. Eligible expenditures are for land and building, machinery and equipment, working capital, and some restructure of existing debt. The maximum SBA will guarantee is $750,000 and not more than 75% of the total loan. The USDA and BIA offer Guaranteed Loan programs as well. SBA 504 Loan Program. This program provides financing for small businesses through a low interest, fixed rate, and a long-term loan. The Small Business Administration (contributing 40%) takes a second line position behind the bank (50%) and the borrower is in third place (at least 10% equity). Eligible expenditures are for land and building, long-life machinery and equipment. The maximum the SBA will finance is $1.5 million (for eligible manufacturers this amount may be greater). Job creation is a requirement of the program. Revolving Loan Fund. Businesses in Billings may qualify for loan funds through a Revolving Loan Fund. Big Sky Economic Development, Beartooth RC & D, and Montana CDC offer a revolving loan fund. Big Sky EDC’s Revolving Loan Fund benefits the borrower in that the funds are available for fixed assets, inventory and working capital. The fund offers low origination fees and a competitive fixed five-year interest rate. All loan programs require that certain standards be met. A loan applicant must be of good character, show the ability to operate a small business successfully, and have a reasonable amount of his/her own resources to invest to withstand possible losses. In addition, the following will likely be required: 9h[Z_jH[fehjiYeh[,+&WdZWXel[ 9ebbWj[hWb WZ[gkWj[ je i[Ykh[ j^[ Z[Xj (100%) (including a list of collateral and its value); 7ffhW_iWbi ed j^[ h[Wb fhef[hjo ki[Z Wi collateral; F[hiedWb]kWhWdj[[ie\j^ei[f[hiedieh companies) with 20% ownership and/or key employees; I[YedZWhoYebbWj[hWb1 F[hiedWbÓdWdY_WbijWj[c[djiWdZÓdWdY_Wb statements of business, if applicable; and 8ki_d[iiFbWd$ R e s o u rc e : Business Finance Department 2 2 2 N 3 2 n d S t . S te . 2 0 0 Billings, MT 59101 4 0 6 -2 5 6 - 6 8 7 1 www.bigskyeda-edc.org/finance-tax.php ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 13 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : D E M O G R A P H I C I N FO R M ATI O N 2 : L EG A L A S P EC TS O F S TA RTI N G A B U S I N E S S Demographic Information A va r i et y of f re e d e m o g r a p h i c i nfo r m ati o n is ava il a b l e vi a th e i nte r n et . A few a re p rovi d e d b e l ow. T h is i nfo r m ati o n b re a k s d own th e p o p u l ati o n by d if fe re nt c ate g o r i e s su c h a s a g e , s ex , r a ce , i n co m e , e d u c ati o n , a n d eve n t a s te s . I t c a n b e u s e d to h e l p i d e ntif y th e n u m b e r of p e o p l e with i n yo u r t a rg et m a r ket th at wo u l d p ote nti a lly u s e yo u r b u si n e s s o r s e r vi ce s . MSU - B CENTER FOR APPLIED ECONOMIC RESEARCH w w w. msubillin gs . e d u /c a e r/ in d ex . htm C E N S U S & E C O N O M I C I N F O R M AT I O N C E N T E R / M O N TA N A D E PA R T M E N T O F C O M M E R C E ce ic . mt .g ov M O N TA N A D E PA R T M E N T O F L A B O R & I N D U S T R Y wsd .dli . mt .g ov/se r vice/ra d . asp CENTR AL INDEX OF ECONOMIC INSTITUTIONS e dirc . re p e c .o rg U.S. CENSUS w w w.ce nsus .g ov U . S . D E PA R T M E N T O F L A B O R w w w.d ol .g ov/d ol/to pic /s tatis tic s/ in d ex . htm Legal Aspects of Starting a Business D eciding the legal structure of your business is a critically important decision. This determines the taxes that you’ll pay, the level of personal liability you will have for your business’s debts and various rules and regulations governing your business. Before you enter into any of these four forms of business that you contact a business attorney, CPA, or other qualified advisor. Don’t risk a mistake! Also, contact the Small Business Development Center for more information. THERE ARE FOUR BASIC FORMS T H AT A N E W B U S I N E S S C A N FILE AS: Ieb[Fhefh_[jehi^_f FWhjd[hi^_f (general, limited, or limited liability) 9ehfehWj_ed (C or S) B_c_j[ZB_WX_b_jo9ecfWdo (LLC) Crist, Krogh & Nord, LLC John G. Crist · Harlan B. Krogh Eric Edward Nord · Tanis M. Holm Attorneys at Law 2708 First Avenue North, Suite 300 Billings, Montana 59101 406.255.0400 www.cristlaw.net M O N TA N A T O U R I S M w w w.trave lm o nta n a .o rg /re se a rch U SA .G OV w w w. us a .g ov/ To pic s/ Refe re n ce _ S h e lf/ Data . shtm l B U R E A U O F E C O N O M I C A N A LY S I S ( B E A ) w w w. b e a .g ov M O N TA N A M E A N S B U S I N E S S m o nta n a m e a nsb usin e ss .co m 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 14 Specializing in business law, employment law, securities matters, commercial litigation, contract disputes, construction law, mediations and arbitrations. ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 15 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : L EG A L A S P EC T c o nt A sole proprietorship is owned and operated by one person. Under Federal law, it is not actually considered a separate legal entity. It is instead considered an extension of the person who owns the business. This individual has sole ownership of assets but is also solely liable for the debts of the business. A partnership can be formed in three ways. A general partnership is comprised of two or more individuals who join to start a business. Each person has proportional ownership of the business assets and proportional liability for business debts. Each person also has authority in running this business. A partnership agreement can be drawn up to alter each person’s particular liability. However, despite this document, creditors may collect from each and every member of the partnership (this may include personal assets). A limited partnership is made up of one or more general partners as well as one or more limited partners. Limited partners contribute capital and share in profits/losses. These limited partners, however, take no part in the running of the business and are not held liable \ehj^[eh]Wd_pWj_edÊiZ[Xji$ A limited liability partnership is very similar to a limited liability company (LLC) which is discussed below and is generally used by those types of businesses prohibited by statute from X[_d]eh]Wd_p[ZWiWb_c_j[Zb_WX_b_joYecfWdo$ In an LLP, all partners may act essentially as general partners, but are generally protected from liability for the partnership’s debts. An LLP is taxed like a regular partnership, but must be registered with the Secretary of State. Whether taking part in a general, limited, or limited liability partnership, it is advisable that you draw up a partnership agreement. This document will detail each partner’s rights and their responsibilities. Partnerships are required to file informational tax forms with both federal and state governments. While the partnership is not typically taxed on income, each partner reports share of income for the partnership on his/her personal tax returns. 2 : R EG I S T R ATI O N O F A S S U M E D B U S I N E S S N A M E , T H E S EC R E TA RY O F S TAT E A corporation is an entity which must be approved by the state of Montana through the Office of the Secretary of State. A corporation must file federal, state, and local tax returns on its operations. One advantage to a corporation is the protection from liability afforded to shareholders. However, when an eh]Wd_pWj_ed _i icWbb" Yh[Z_jehi cWo h[gk_h[ personal guarantees of predominant owners. A disadvantage of the corporation is that the eh]Wd_pWj_edÊi _dYec[ YWd X[ jWn[Z jm_Y[ (once on the business’s corporate tax return and again on the shareholder’s personal income tax returns for any dividends paid to the shareholders). To address the issue of double taxation a business can elect to be an S Corporation. This status allows income of the company to flow through to the shareholder’s personal income tax return. When filing for S Corporation status, please consult a professional. To incorporate your business you must file paperwork with the Montana Secretary of State. Once incorporated, you will be required to register and pay fees annually. Publication of the intent to incorporate is also required. A limited liability company (LLC) is a relatively new form of business entity in Montana that includes some of the characteristics of the other business entities. The owners are known as members, and the LLC has the potential to shield its members from personal liability like a corporation. However, the profits generated by the business pass through the business entity to the members. The default structures used for taxation purposes are a Partnership (for multiple–member LLCs) and Sole Proprietorship (for single–member LLCs). An attorney should handle the creation of your business entity for you. In addition to creating your business, there are more activities that must be performed. An attorney will advise you concerning those other requirements. R e s o u rc e : M o n t a n a S e c r e t a r y o f S t a te L i n d a M c C u l l o c h 1 3 0 1 E . 6 t h Ave n u e Helena, MT 59 601 P h o n e : (4 0 6 ) 4 4 4 -2 0 3 4 Fa x : (4 0 6 ) 4 4 4 - 3 976 sos.mt.gov/index.asp 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 16 Registration of Assumed Business Name I n the state of Montana, if you are structured as a sole proprietor you are not required to register your business name with the state. It is recommended that every business conduct a business entity search on the Montana Secretary of State’s website to make sure that a pre-existing business is not already operating under the same name. It is also recommended that a national search is done as well. IT IS ALSO ADVISED THAT EVERY BUSINESS REGISTER THEIR ASSUMED BUSINESS NAME WITH THE MONTANA SECRETARY OF STATE. If you have any questions regarding registration of assumed business name, contact the Business Services with the Montana Secretary of State at the address or phone number listed below. R e s o u rc e : M o n t a n a S e c r e t a r y o f S t a te Business Services P. O . B ox 2 0 2 8 0 1 H e l e n a , M T 5 9 6 2 0 -2 8 0 1 P h o n e : (4 0 6 ) 4 4 4 - 3 6 6 5 - B u s i n e s s E n t i t y sos.mt.gov/Business/index.asp R e s o u rc e : U n i te d S t a te s P a te n t & Tr a d e m a r k O f f i c e M a i l S to p C o m m i s s i o n e r f o r P a te n t s P. O . B ox 1 4 5 0 A l e x a n d r i a , VA 2 2 3 1 3 - 1 4 5 0 www.uspto.gov/about/index.jsp A corporation or limited liability company will not need to file this registration, as it will already be registered with the Montana Secretary of State. The fee for trade name registration is approximately $20. The Business Services office will provide any paperwork that needs to be completed, or you can do so online at the above web address. The Secretary of State T he Montana Office of the Secretary of State can provide you with ample information regarding many different areas of your business including: 9 e hf e hWj_ e d – establishing your legal structure with online forms and applications F he\ [ i i _ e d W b B_ Y[ d i k h[ – information regarding applying for and renewing professional licensures I [ Yk h_j_ [ i 8 k i _ d [ i iH[ ] k b Wj_e d – including securities, cemeteries, and charities ; b [ Y j_ e d i W d Z C e dj W d WLej[ h I n f o rm ati o n I j Wj[ 9 W f _je b _ d\e hc Wj_e d R e s o u rc e : M o n t a n a S e c r e t a r y o f S t a te sos.mt.gov EXECUTIVE OFFICES State Capitol Building 1301 E. 6th Avenue Helena, MT 59601 Phone: 406-444-2034 Fax: 406-444-3976 A D M I N I S T R AT I V E R U L E S S E RV I C E S 1236 6th Avenue Helena, MT 59601 Phone: 406-444-2055 406-444-2842 Fax: 406-444-4263 NOTARY SERVICES 1236 6th Ave Helena, MT 59601 Phone: 406-444-5379 406-444-1877 Fax: 406-444-4263 MEDIA CONTACT Phone: 406-444-2807 Fax: 404-657-5804 RECORDS AND INFORMATION MANAGEMENT ')(&8ep[cWdIjh[[j Helena, MT 59601 Phone: 406-444-9000 Fax: 406-444-9002 ELECTIONS DIVISION/ GOVERNMENT SERVICES State Capitol, Room 260 1301 6th Avenue Helena, MT 59620 Phone: 406-444-4732 Fax: 406-444-2023 B U S I N E S S S E RV I C E S State Capitol, Room 260 1301 6th Avenue Helena, MT 59620 Phone: 406-444-5522 Annual Reports: 406-444-3665 Business Entity: Phone: 406-444-2468 Fax: 406-444-3976 ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 17 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : S TAT E I S S U E D L I C E N S E S , L I C E N S I N G A N D P E R M IT I N FO, ZO N I N G State Issued Licenses S ome businesses are required to apply for licensing through the state of Montana. For more information on license verification and renewal, visit the Montana Department of Labor and Industry Business Standards Division website at: bsd.dli.mt.gov/license/license.asp Licensing and Permit Information 2 : B U I L D I N G CO N S T R U C TI O N , R E N OVATI O N & O CC U PA N C Y, H E A LT H P E R M ITS , F E D E R A L L I C E N S I N G Zoning Building Construction, Renovation & Occupancy O nce you have chosen a tentative location for your business, contact j^[ ped_d] Z[fWhjc[dj je Z[j[hc_d[ the permitted uses of that location. There might be special restrictions on that area. DO NOT INVEST ANY MONEY IN A LOCATION UNTIL ZONING HAS BEEN THOROUGHLY RESEARCHED!!! 9khh[djped_d]YbWii_ÓYWj_edi 8k_bZ_d]i[jXWYai E\\#ijh[[jfWha_d]WlW_bWX_b_joWdZi[hl_Y[ entrance requirements R e s o u rc e : Building Division City of Billings 5 1 0 N . B ro a d w ay - 4 t h f l o o r Billings, MT 59101 P h o n e : 4 0 6 - 6 5 7- 8 24 6 Fa x : 4 0 6 - 6 5 7- 8 3 2 7 8k\\[hoWhZiehh[gk_h[ZiYh[[d_d] BejWh[Wc_d_ckc (ALSO CALLED AN O C C U PAT I O N A L TA X ) I_]dh[]kbWj_edi I f you plan to operate a business in the state of Montana, you may have to obtain a city or county business license. In some cases such as home-based businesses and some county areas outside the incorporated city limits, no license is needed. You should discuss the details of your situation with the licensing department. The fee for a license is Yedj_d][dj ed j^[ beYWj_ed" jof[" WdZ i_p[ e\ your business. R e s o u rc e : For conducting business within the City of Billings City of Billings 210 N . 27th St Billings, MT 59101 c i . b i l l i n g s . m t . u s / i n d e x . a s px ? N I D = 9 8 1 R e s o u rc e : For conducting business within the Cit y of Laurel Cit y of Laurel 215 S 1st St Laurel, MT w w w. l a u r e l . m t . g ov Sign permits are required for erecting and placing any mounted or free-standing signs. 7ffb_YWj_ediWh[Ób[Zj^hek]^j^[ped_d]e\ÓY[$ For specific information about the signage, contact your local Zoning Administrator or Commissioner’s office. If your plans do not/ cannot meet these specifications, you can Z_iYkiiefj_edim_j^j^[ped_d]e\ÓY[$?\oek ÓdZ j^[ Ykhh[dj ped_d] YbWii_ÓYWj_ed e\ oekh potential location does not allow for your Xki_d[ii"oekcWoÓb[WdWff[Wb\ehh[ped_d]$ In order to file this appeal, contact the Zoning Administrator’s office. An answer on this appeal can usually be expected 4-5 weeks after submission of your application packet. R e s o u rc e : City & County Planning Division City of Billings 5 1 0 N . B ro a d w ay - 4 t h f l o o r Billings, MT 59101 P h o n e : 4 0 6 - 6 5 7- 8 24 6 Fa x : 4 0 6 - 6 5 7- 8 3 2 7 c i . b i l l i n g s . m t . u s / i n d e x . a s px ? n i d =1 8 4 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 18 R e s o u rc e : M i s s i o n M o u n t a i n F o o d E n te r p r i s e C e n te r 4 0 5 M a i n S t . , P. O . B ox 7 2 2 Ronan, MT 59864 P h o n e : (8 8 8) 3 5 3 - 5 9 0 0 w w w. m m f e c . c o m A building permit must be obtained for both new construction and renovations of additions to existing buildings. Before you may construct a new facility or renovate an existing one, you must have this permit. Once you have obtained a building permit, complied with the regulations pertaining to the area you are in, and construction is complete, your facility will be inspected. You will then apply for a Certificate of Occupancy. Without this certificate, it is illegal for your business to reside in the facility. The Office of Zoning Administration can help you determine if your location and type of business are in compliance with ordinances. You will be required to submit your business fbWdijej^[ped_d]e\ÓY[jeZ[j[hc_d[_\j^[ business complies/can be adapted to comply with the following: BUSINESS LICENSE agricultural enterprises to become viable competitors in diverse global markets. Advisory services offered are: HACCP Plan development; market analysis; food product development; label and packaging development; pricing structure; and co-packing. Contact information is listed below. Health Permits I f your business involves food processing, handling, storage, or distribution, you must obtain permits from your local County Health Department, (Riverstone Health for Yellowstone County), which handles the permits for the entire county and city. If you are unsure if your business needs a permit, contact the Health Department. R e s o u rc e : E nv i ro n m e n t a l H e a l t h S e r v i c e s R i ve r s to n e H e a l t h 123 South 27th Street Billings, MT 59101 P h o n e : 4 0 6 -247- 3 2 0 0 w w w. r i ve r s to n e h e a l t h . o r g / P u b l i c H e a l t h / E nv i ro n m e n t a l H e a l t h S e r v i c e s / t a b i d / 1 0 5 / D e f a u l t . a s px The Mission Mountain Food Enterprise Center assists individuals, small businesses and Federal Licensing M ost new small businesses will not require any type of federal licensing to conduct business, unless you will be engaged in one of the following activities: H[dZ[h_d]_dl[ijc[djWZl_Y[ CWa_d]WbYe^eb_YfheZkYji CWa_d]jeXWYYefheZkYji Fh[fWh_d]c[WjfheZkYji CWa_d]ehZ[Wb_d]_dÓh[Whci You will need a Federal permit to also start large operations such as a television station, radio station, common carrier, or producer of drugs or biological products. The aforementioned businesses are all heavily governmentally regulated. For more information on federal licensing for these types of businesses, contact: R e s o u rc e : T h e U . S . D e p a r t m e n t o f A l c o h o l , To b a c c o , a n d Firearms Billings Field Of fice 2 9 2 9 T h i r d Ave n u e N o r t h , R o o m 5 2 8 Billings, Montana 59101 USA P h o n e : (4 0 6 ) 6 5 7- 970 0 Fa x : (4 0 6 ) 6 5 7- 970 1 R e s o u rc e : The U. S . Federal Drug Administration 1 0 9 0 3 N e w H a m p s h i r e Ave S i l ve r S p r i n g , M D 2 0 9 9 3 - 0 0 0 2 1 - 8 8 8 - I N F O - F DA ( 1 - 8 8 8 - 4 6 3 - 6 3 3 2 ) w w w. f d a . g ov/ R e s o u rc e : The U. S . Federal Communications Commission 4 4 5 1 2 t h S t r e e t S W, Wa s h i n g to n , D C 2 0 5 5 4 P h o n e : 1 - 8 8 8 -2 2 5 - 5 3 2 2 T T Y: 1 - 8 8 8 - 8 3 5 - 5 3 2 2 Fa x : 1 - 8 6 6 - 4 1 8 - 0 2 3 2 w w w. f c c . g ov/ ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 19 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : E M P LOY E R TA X R E S P O N S I B I L ITI E S 2 : OT H E R TA X E S Employer Tax Responsibilities I N C O M E TA X E S Fe d e ra l Businesses with employees must pay employer taxes and withhold employee taxes for the Federal government. The EFTPS is used for Federal tax deposits. The U.S. Department of Revenue will determine the time of payment. You will be required to withhold Social Security and Medicare taxes on gross wages. In addition to this withholding, the employer must pay a matching amount. Withholding amounts are also dependent on the W-4 form from the employee. You should consult the current year tax table for present percentages. St a te Businesses with employees must pay employee taxes and withhold employee taxes for the State of Montana. The State of Montana will provide a coupon book to accompany your state deposits. These deposits may be required monthly, quarterly, or annually. The Montana Department of Revenue will determine the time of payment. As with Federal income taxes, you will be required to withhold Social Security and Medicare taxes on gross wages. In addition to this withholding, the employer must pay a matching amount. Withholding amounts are also dependent on the W-4 form from the employee. You should consult the current year tax table for present percentages R e s o u rc e : M o n t a n a S t a te D e p a r t m e n t o f R e ve n u e To l l - f r e e : (8 6 6 ) 8 5 9 -2 2 5 4 r e ve n u e . m t . g ov/f o r b u s i n e s s e s /d e f a u l t . m c px U n e m p l oy m e n t I n s u ra n ce Ta xe s Employers pay unemployment insurance taxes as a business cost through the State Unemployment Tax Act (SUTA) and the Federal Unemployment Tax Act (FUTA.) FUTA is normally remitted on a quarterly basis via the EFTPS. Tax payments cannot be deducted or withheld from the employee’s wages. The Montana Department of Labor collects the State Unemployment Insurance Tax (SUTA). Newly liable employers are assigned a beginning tax rate that can vary between different industries and pay the tax on the applicable wage-base. Wages include all remuneration for personal services, including commissions and bonuses and the cash value of all remuneration paid in any other medium other than cash. SUTA tax is remitted on a quarterly basis to the Montana Department of Labor & Industry. R e s o u rc e : Billings Job Service 2 1 2 1 - B R o s e b u d D r. Billings, MT 59102 P h o n e : (4 0 6 ) 6 5 2 - 3 0 8 0 w s d . d l i . m t . g ov/ l o c a l / b i l l i n g s For further information on unemployment Taxes, contact the Montana Unemployment Insurance Division at the website below for a complete directory of state resources regarding taxes and other new business needs. R e s o u rc e : M o n t a n a U n e m p l oy m e n t I n s u r a n c e D i v i s i o n P h o n e : (4 0 6 ) 4 4 4 - 3 7 8 3 Fa x : (4 0 6 ) 4 4 4 -2 6 9 9 T T Y: (4 0 6 ) 4 4 4 - 0 5 3 2 u i d . d l i . m t . g ov Wo r ke r s ’ C o m p e n s a t i o n I n s u ra n ce Workers’ Compensation insurance is required of all businesses with employees excluding corporate owner-employees who have elected the exemption. The rates vary with the business type and the risk level. For more information, contact the Montana State Fund. R e s o u rc e : M o n t a n a D e p a r t m e n t o f R e ve n u e E m p l oye e R e l a t i o n s D i v i s i o n P. O . B ox 8 0 1 1 H e l e n a , M T 5 9 6 24 r e ve n u e . m t . g ov/d e f a u l t . m c px R e s o u rc e : M o n t a n a S t a te Fu n d P. O . B ox 47 5 9 H e l e n a , M T 5 9 6 0 4 - 47 5 9 P h o n e : (4 0 6 ) 4 9 5 - 5 0 0 0 To l l Fr e e : (8 0 0) 3 3 2 - 6 1 0 2 w w w. m o n t a n a s t a te f u n d . c o m /w p s /p o r t a l 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 20 P ay ro l l Ta xe s Fe d e ra l E xci s e Ta xe s There are taxes that as an employer you are responsible for both withholding from employee wages as well as paying yourself. For more complete information on employer taxes, see Labor and Safety Regulations Information on page 23. There are some forms of business on which the U.S. government requires additional taxation. This will be a tax that you are responsible for collecting. This tax does not come out of your pocket. Typically, it is added to the sale price of your product or service. Quarterly Federal Excise Tax Return is used to file most federal excise taxes. Federal excise taxes can be broken into nine general categories of products and services, as follows: Fe d e ra l Ta x I d e n t i f i c a t i o n N u m b e r s Your federal tax identification number is the number used to file your taxes. A Taxpayer Identification Number (TIN) is an identification number used by the Internal Revenue Service (IRS) in the administration of tax laws. If you are a sole proprietorship, you may use your Social Security Number. Sole proprietors with employees must have a TIN. Partnerships and corporations will need a Federal Tax ID number. To determine whether you need a Tax ID number, contact your attorney or accountant. Other Taxes S TAT E O F M O N TA N A Big Sky Economic Development strongly encourages all business owners to consult a CPA regarding taxation. The following information is meant to be used as a quick reference and does not constitute legal advice. Cejehl[^_Yb[ki[jWnl[^_Yb[i]h[Wj[hj^Wd++"&&& lbs. gross weight); H[jW_b[hijWnY[hjW_djof[ie\\k[bi1 H[jW_b [nY_i[ jWn ed j^[ iWb[i e\ j^[ \ebbem_d]0 heavy trucks/trailers, tires and tubes, recreation equipment (e.g. fishing/hunting supplies), firearms, and ammunition; 7_hjhWdifehjWj_edjWn_\oekWh[jhWdifehj_d]f[efb[ by air, you have to collect this tax); 9ecckd_YWj_edi jWn[i [$]$ j[b[f^ed[ eh j[b[jof[ services); MW][h_d]jWn[i1 JWn[iedK$I$c_d[ZYeWb ;dl_hedc[djWbjWn[i_cfei[Z_df[jheb[kcfheZkYji" lWh_ekiY^[c_YWbi"WdZ^WpWhZekimWij[i1WdZ 7bYe^eb"Óh[Whci"Wcckd_j_edi"WdZjeXWYYejWn[i$ Be sure to contact the IRS for complete information on federal excise taxes. R e s o u rc e : I n te r n a l R e ve n u e S e r v i c e 2 9 0 0 4 t h Ave . N . Billings, MT 59101 (4 0 6 ) 247-74 4 6 w w w. i r s . g ov S a l e s a n d U s e Ta xe s Montana does not have a general sales tax; therefore the state does not provide a sales tax exemption number. Manufacturers and distributors often ask for this number when purchasing products out-of-state. In place of this number it is suggested that you use the one number specific to the business (SSN or EIN). Another suggestion would be your business license number, if applicable. (Not all businesses are required to have a license number.) R e s o u rc e : M o n t a n a D e p a r t m e n t o f R e ve n u e P h o n e : To l l - f r e e 1 - 8 6 6 - 8 5 9 -2 2 5 4 ; H e l e n a 4 0 6 - 4 4 4 - 6 9 0 0 T D D : 4 0 6 - 4 4 4 -2 8 3 0 m o n t a n a f r e e f i l e . o r g / R T F 1 . c f m? p a g e n a m e = M o n t a n a % 2 0 D e p a r t m e n t % 2 0 o f % 2 0 R e ve n u e % 2 0 2 St a te E xci s e Ta xe s In addition to federal excise taxes, you may be responsible for collecting state excise taxes. The categories are comparable to the federal categories. Alcoholic beverages, tobacco products, motor carriers, and trucks with no more than two axles are included in the taxed categories. You should contact the Montana Department of Revenue for complete information. ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 21 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : U TI L ITI E S 2 : L A B O R & SA F E T Y R EG U L ATI O N I N FO R M ATI O N Utilities E S TA B L I S H I N G WAT E R , S E W E R , A N D GA R BAG E S E RV I C E T o establish water, sewer, and garbage service in an existing location or new facility within Yellowstone County, you must contact the local Utility Department. You may be required to sign a service contract and pay a deposit. To establish service in the City of Billings contact: Public Works 2224 Montana Ave - 2nd Floor Billings, MT 59101 406-657-8230 To establish service in the Custer area contact: Custer Area/Yellowstone County, Water and Sewer District 321 4th Street Custer, MT 59024 406-856-4160 To establish service in Huntley contact: Huntley-Yellowstone Water District 1645 Date Street Huntley, MT 59037-9116 406-348-2517 To establish service in Laurel or Park City contact: Park City Water & Sewer District 120 1st Avenue Southwest Park City, MT 59063 406-633-2910 To establish service in Lockwood contact: Lockwood Water & Sewer District 1644 Old Hardin Road Billings, MT 59101-6590 406-259-4120 To establish service in Worden or Ballantine contact: Worden-Ballantine Water Sewer 3rd Street Worden, MT 59088 406-967-2550 Labor & Safety Regulation Information E S TA B L I S H I N G G A S S E R V I C E To establish service in Yellowstone County: Montana Dakota Utilities 1-800-MDU-FAST (1-800-638-3278) www.montana-dakota.com/Pages/Overview.aspx E S TA B L I S H I N G E L E C T R I C A L SERVICE There are two different electrical companies that serve Yellowstone County. Northwestern Energy 1944 Monad Road Billings, MT 59102-6353 406-655-2543 www.northwesternenergy.com Yellowstone Valley Electric Cooperative P.O. Box 249 150 Cooperative Way Huntley, MT 59037-0249 406-348-3411 Fax: 406-348-3414 www.yvec.com E S TA B L I S H I N G T E L E P H O N E SERVICE T here are multiple telephone/ communications providers that serve the Yellowstone County area. The following is a list of the main providers to contact for rates and service information. T he Montana Department of Labor & Industry is available to provide consultation to new businesses in the state. The local and state departments offer educational seminars and presentations throughout the year. These classes cover a wide range of labor-related topics such as labor laws, labor issues, prevailing wages, unemployment insurance, benefits, and employment services. It is advisable to contact the local Montana Department of Labor office regarding these classes. These seminars are intended to provide you with all the information you need to prepare you for the employment aspect of running a business. You should begin these classes up to one year before your intended start-up. At these seminars you will be provided with a section of the instructional workbook. The Montana Department of Labor can help you walk through all of your employment and labor issues and concerns. R e s o u rc e : Montana Department of Labor & Industr y P. O . B ox 1 7 2 8 H e l e n a M T 5 9 6 24 - 1 7 2 8 P h o n e : 4 0 6 - 4 4 4 -2 8 4 0 Fa x : 4 0 6 - 4 4 4 - 1 3 9 4 T T Y: 4 0 6 - 4 4 4 - 0 5 3 2 d l i . m t . g ov OSHA T he issuing and enforcing of occupational and safety health regulations is handled by the United States Department of Labor. The Occupational Safety and Health Administration (OSHA) is the federal agency which administers these policies. The requirements put forth by OSHA include posting notices to employees and maintaining accurate records of employee injuries. OSHA will provide you with the information on all requirements as well as related publications. OSHA policies and regulations must be posted in the workplace and visible to all employees. In addition to OSHA, the U.S. government also supports the Employment Standards Administration, Mine Safety and Health Administration, Veterans Employment and Training Service, and the Pension and Welfare Benefits Administration. Each of these departments is designed to protect both the employer and employee. Similar to OSHA, each entity issues and enforces a unique set of requirements and regulations. R e s o u rc e : Occupational Safety and Health Administration U. S . Department of Labor 2 9 0 0 4 t h Ave n u e N o r t h , S u i te 3 0 3 Billings, Montana 59101 P h o n e : (4 0 6 ) 247-74 9 4 h t t p : //w w w. o s h a . g ov AT&T Customer Service or Sales: 1-888-944-0447 Optimum Customer Service or Sales: 1-866-718-6097 Qwest/CenturyLink Customer Service or Sales: 1-877-744-4416 Integra Telecom Customer Service or Sales 1-888- 342-5987 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 22 E D U C AT I N G YO U R S E L F O N L ABOR /SAFET Y ISSU ES ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J+ / ' & '* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 23 19 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 2 : A P P L I C ATI O N , H I R I N G & T E R M I N ATI O N P R O C E S S S T E P 3 : A D D IT I O N A L R E S O U R C E S Application, Hiring and Termination Processes State and Federal Employment Laws T here are basic ground rules to hiring and firing employees, and you should always consult with an employment attorney before making these decisions. If handled incorrectly, personnel issues can result in legal problems large enough to shut down your business. While this guide cannot provide legal advice, the following points are some of the things you should consider when faced with an employment situation. If in doubt, always make sure to use legal or other employment resources. ;:K97J;OEKHI;B< The best way to prevent problems is to be familiar with the law. When you are in doubt about any issue concerning labor or safety, contact the Montana Department of Labor & Industry and or the local Job Service office. See the Resource Directory for contact information. T E R M I N AT I O N DO: A P P L I C AT I O N A N D H I R I N G DON’T: 7ia eXl_eki gk[ij_edi$ Do not ask questions regarding sex, age, race, etc. or anything related to these areas. These are sensitive areas and cannot be used as discriminating factors. Some applicants may believe that all gathered information is used. It is for this reason that you should not ask these questions. It is best to avoid these topics so as to eliminate all possibility of legal problems. Mh_j[ ed j^[ `eX Wffb_YWj_ed \ehc$ Any notes taken during interviews should be made on photocopies or other paper. This allows you to preserve the original application without marring it for your permanent records. DO: B_c_j oekh _dj[hl_[m gk[ij_edi je `eX Zkj_[i$ There is no reason to ask questions that apply to the responsibilities of the position. You may ask an applicant is he/she has any barriers to completing the duties. Do not ask question like “Do you have children?” or “Are you married?” Small talk is acceptable if the interviewer is careful. Do not venture into conversations that might produce seemingly discriminatory information. CWa[ ikh[ Wbb YecfWdo fheY[Zkh[i \ebbem employment statutes. Have your advisors or attorney review your system for application, hiring, and termination before you begin hiring and periodically thereafter. H[l_[m YecfWdo feb_Y_[i$ If you have not yet developed company policies regarding the application, hiring, and termination, call the Montana Department of Labor & Industry or your local Job Service. Make a checklist of your procedures. Make sure that you have followed the rules in the firing process. If you have not yet completed your checklist, YOU SHOULD NOT TERMINATE THE EMPLOYEE YET. Take care to finish all steps in the process to alleviate any questions and possible legal repercussions. >Wl[ W ijWj[Z YeZ[ e\ [nf[Yj[Z [cfbeo[[ behavior. Many employers face problems due to unclear expectations of conduct. It is easier to prove reasons for termination if such a code is in place. This documentation will be helpful if you are faced with paying restitution because it will show that you had a sufficient cause to terminate the employee. 9edZkYj Wd [n_j _dj[hl_[m$ This allows you to tie up any loose ends. Final paychecks can be issued, and company property (e.g. keys, paperwork, and files) can be returned. Ask the employee what he/she liked or disliked about your company. Ask for feedback on aspects of your company of which this person has knowledge. This person might be a bit more forthcoming with problems or constructive criticisms than someone who still works there. A[[f j[hc_dWj_ed e\ Wd [cfbeo[[ X[jm[[d you (management) and the employee. The fired employee will appreciate your decision on this matter. Termination should not be 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 24 discussed with other employees. Privacy can help you avoid harsh feelings and legal repercussions. >Wl[ [cfbeo[[i i_]d W h[b[Wi[$ If you are offering the fired employee severance pay or anything else of values, have him/her sign a release of liability to the company. This may protect you in case of legal action. W H E R E T O F I N D YO U R L A B O R SOURCE T here are many resources through which one can find employees. The first things that typically come to mind are the classified advertisements in local newspapers. You can place ads in these publications for week long and even month long periods. Contact the publication you wish to use for more specific information. The Montana Department of Labor & Industry at your local Job Service is an agency that can assist you in finding employees. R e s o u rc e : Billings Job Service 2 1 2 1 - B R o s e b u d D r. Billings, MT 59102 Phone 40 6 - 652-30 80 w s d . d l i . m t . g ov/ l o c a l / b i l l i n g s R e s o u rc e : A s s o c i a te d E m p l oye r s o f M o n t a n a 2 7 2 7 C e n t r a l Ave n u e , S u i te 2 Billings, Montana 59102 P h o n e : 4 0 6 -24 8 - 6 1 7 8 w w w. a s s o c i a te d e m p l oye r s . o r g S till h ave q u e s tio n s? R ef e r b e low a n d c o n su lt o u r R e so u r c e D i r e cto r y to f i n d th e a n swe r ! Additional Resources BUSINESS PLANNING RESOURCES Montana Manufacturing Extension Center Dale Detrick 222 N. 32nd St. Ste. 200 Billings, MT 59101 406-256-6871 www.mtmanufacturingcenter.com Small Business Development Center at Big Sky Economic Development 222 N 32nd St. Ste. 200 Billings, MT 59101 406-254-6014 www.bigskyeda-edc.org/small-businessdevelopment.php SCORE (Senior Core of Retired Executives) 207 N Broadway Billings, MT 59101 406-294-4422 www.score.org BUSINESS DEVELOPMENT RESOURCES Big Sky Economic Development 222 N. 32nd St. Ste. 200 Billings, MT 59101 406-256-6871 www.bigskyeconomicdevelopment.org Business Expansion and Retention at Big Sky Economic Development 222 N 32nd St. Ste. 200 Billings, MT 59101 406-256-6871 www.bigskyeda-edc.org/bear.php Billings Chamber of Commerce 815 South 27th Street Billings, Montana 59101 406-245-4111 www.billingschamber.com Laurel Chamber of Commerce 108 East Main St. Laurel, MT 59044 406-628-8105 www.laurelmontana.org ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? D = I "C J* & , #( + , # , . - '8 ? = I A O ;9 E D E C ? 9 : ; L ; BE F C ; D J$ E H = 25 N E W B U S I N E S S S TA RT U P N E W B U S I N E S S S TA RT U P 3 : A D D ITI O N A L R E S O U R C E S c o nt . Montana Chamber of Commerce P.O. Box 1730 Helena, MT 59624-1730 406-442-2405 Fax: 406-442-2409 www.montanachamber.com Billings Job Service 2121-B Rosebud Dr. Billings, MT 59102 406-652-3080 wsd.dli.mt.gov/local/billings Governor’s Office of Economic Development P.O. Box 200801 Helena, MT 59620-0801 406-444-5634 business.mt.gov City of Billings 210 N. 27th St Billings, MT 59101 ci.billings.mt.us/index.aspx?NID=35 Small Business Administration Montana District Office 10 West 15th Street Suite 1100 Helena, MT 59626 United States 406-441-1081 Fax: 406-441-1090 www.sba.gov/about-offices-content/3/3126 Downtown Billings Association 2815 2nd Avenue North Billings, MT 59101 406-294-5060 Fax: 406-294-5061 www.downtownbillings.com BUSINESS MARKETING RESEARCH RESOURCES MSU-B Center for Applied Economic Research Scott Rickard 406-657-1763 www.msubillings.edu/caer/index.htm Census & Economic Information Center/Montana Department of Commerce 301 S Park Ave PO Box 200505 Helena MT 59620-0505 406-841-2740 Fax: 406-841-2731 TTD: 406-841-2702 ceic.mt.gov 3 : G LO S SA RY O F T E R M S Montana Department of Labor & Industry/Research & Analysis Bureau - Workforce Services Division P.O. Box 1728, Helena, MT 59624 406-444-2430 Fax: 406-444-2638 Toll free: 800-541-3904 TDD: 406-444-0532 www.ourfactsyourfuture.org U.S. Census www.census.gov U.S. Department of Labor 200 Constitution Ave., NW Washington, DC 20210 1-866-4-USA-DOL (1-866-487-2365) TTY: 1-877-889-5627 www.dol.gov Montana Tourism Montana Office of Tourism PO Box 200533 Helena MT 59620-0501 406-841-2870 Fax: 406-841-2871 www.travelmontana.org/research Bureau of Economic Analysis (BEA) Acquisition Systems, Planning and Policy Branch U.S. Census Bureau Washington, D.C. 20233 301-763-1822 Fax: 301-763-4149 E-mail: Dijon.f.ferdinand@census.gov www.bea.gov/index.htm OTHER WEB - BASED RESOU RCES FOR ENTREPRENEURS All Business allbusiness.com Business Finance businessfinance.com Business Planning Expert bplans.com Business Owner’s Toolkit toolkit.com Duct Tape Marketing ducttapemarketing.com Entrepreneur.com entrepreneur.com Kauffman Foundation’s Resources for Entrepreneurs entrepreneurship.org My Own Business myownbusiness.org PriceWaterHouseCooper – Vision to Reality pwc.com The Wall Street Journal Center for Entrepreneurs startupjournal.com Salary.com salary.com Famee Foundation famee.org Montana Technology Innovation Partnership (MTIP) mtip.mt.gov/default.mcpx 8 ? =I A O ; 9 E D E C ? 9 : ; L ; BE F C ; D J 9 H ; 7J ? D = C E D J7 D 7 8 K I ? D ; I I E F F E H J K D ? J ? ; I 26 Glossary of Terms Assets – Resources, owned or controlled by a company, that have future benefits. These benefits must be quantifiable in monetary terms. Balance Sheet – A list of a company’s assets, liabilities, and owner’s equity at a particular point in time; assets=liabilities + owner’s equity. Break Even – The unit of volume where total revenue equals total cost; there is neither profit nor loss. Capacity – The amount of goods or work that can be produced by a company given its level of equipment, labor, and facilities. Capital – The money, property, and other valuables which collectively represent the wealth of a business: is used to generate income for that business. Cash Flow – the movement of cash into and out of a company; actual cash received and actual payments made. Cash Flow Statement – A presentation of the cash inflows and outflows for a particular period of time; these flows are grouped into major categories of cash from operations, cash investing from activities, and cash from financing activities. Collateral – assets pledged in return for loans. Conventional Financing – Financing from established lenders, such as banks, rather than from investors; debt financing. Debt Financing – Raising cash for a business by borrowing, often in the form of bank loans (See Conventional Financing above). Debt Service – Cash being paid out on a loan; the amount necessary to keep a loan from going into default. Disbursements – Cash paid out. Equity – Total assets minus total liabilities; here also called shareholder’s equity or net worth or book value. Expenses – Outflows of resources to generate revenues. Fixed Costs – Those costs that are not responsive to changes in volume over the relevant time period. Income Statement – A matching of a company’s accomplishments (i.e. sales) with effort (expenses from operations) during a particular period of time (Revenues Expenses = Net Income). Leasehold Improvements – The changes made to a rented store, office or plant, to suit the tenant and make the location more appropriate for the conduct of the tenant’s business. Letter of Intent – A letter or other document by a customer indicating the customer’s intention to buy from a company. Liabilities – Commitments to payout assets (typically cash) to or render services for creditors. Licensing – The granting or permission by one company to another to use its products, trademark, or name in a limited, particular manner. Liquidity – The ability to convert assets into cash. Market Share – the percentage of total available customer base captured by a company. Net Worth – The total ownership interest in a company, represented by the total amount of assets minus the total amount of liabilities. Partnership – A legal relationship of two or more individuals to run a company; entity structure. Gross Profit Margin – What remains from sales after a company pays out the cost of goods sold; Cost of Goods Sold/ Sales (percentage). Pro Forma Statements – A financial statement detailing management’s predictions. Receipts – Funds coming into the company; the actual cash paid to the company for its products or services; not necessarily the same as a company’s actual receipts. SBA – Small Administration Business SBDC – Small Development Center. Business Sole Proprietorship – Company owned by one person. Variable Costs – Those costs that are directly responsive to changes in volume over the relevant period of time. Venture Capitalists – Individuals or firms who invest money in new enterprises. Working Capital – The cash available to the company for the ongoing operations of the business. ( ( (D $) ( D :I J$ "I K ? J ;( & &8 ? B B ? 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