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INTERNET FAX USER GUIDE
Internet FAX User Guide
Contents
Installation _______________________________________________________________________ 2
Preparation and Uploading __________________________________________________________________
rd
3 Party Installation Requirements ____________________________________________________________
Sample Installation Checklist: ______________________________________________________________
Your Installation Checklist: ________________________________________________________________
Settings: General __________________________________________________________________________
Send Copy: _____________________________________________________________________________
Cover Sheet: ____________________________________________________________________________
Keep Last FAX: __________________________________________________________________________
Add Auto Subject: _______________________________________________________________________
Auto Rotation: __________________________________________________________________________
Delete Blank Pages: ______________________________________________________________________
Duplex: ________________________________________________________________________________
Settings: Account __________________________________________________________________________
Email: _________________________________________________________________________________
Format: ________________________________________________________________________________
Always CC: _____________________________________________________________________________
Settings SMTP: ____________________________________________________________________________
Server: ________________________________________________________________________________
Port: __________________________________________________________________________________
User: __________________________________________________________________________________
Password: ______________________________________________________________________________
Enable SSL: _____________________________________________________________________________
Advanced Installation CONFIG.INI _____________________________________________________________
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How to FAX _______________________________________________________________________ 9
How to Select Multiple Recipients____________________________________________________ 11
How to enable International Number Formatting _______________________________________ 13
How to Select Multiple CCs _________________________________________________________ 14
How to add a Coversheet ___________________________________________________________ 16
Troubleshooting __________________________________________________________________ 16
Version 1.1
INTERNET FAX USER GUIDE
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Installation
Preparation and Uploading
1) Optional (Recommended): Update the system software for your ScanSnap N1800 or fi-6010N.
2) Download the latest version of the Internet FAX application.
3) Install the Internet FAX Add in using the Admin Tool or Central Admin functions.
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Refer to the "ScanSnap N1800 Network Scanner Operator's Guide" for the details on how to
install/uninstall an add-in by using the Admin Tool.
Refer to the "fi-6010 Network Scanner Operator's Guide" for the details on how to
install/uninstall an add-in by using the Admin Tool.
Refer to the "Scanner Central Admin User's Guide" for the details on how to install/uninstall
an add-in by using Scanner Central Admin.
3rd Party Installation Requirements
To use Internet FAX, the following two accounts are required. On a simple level this is an email
application designed to make Internet FAXing easier. See below for a sample installation check list.
1) Email Account.
Please have the following information available. This can be found by contacting your IT department or
Internet email provider.
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SMTP Address.
SMTP Port.
SMTP User Name.
SMTP Account Password.
2) Internet FAX Account.
Please have the following information available. This can be obtained by opening an account with an
Internet FAX partner like SRFAX, EFax, MyFax.
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Internet FAX Account Email.
Internet FAX Address Format
INTERNET FAX USER GUIDE
Sample Installation Checklist:
This information is required to make the Internet FAX software work.
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SMTP Server name or IP. ______smtp.gmail.com______________________
SMTP Port. _________________587________________________________
SMTP User Name. ___________my-email____________________________
SMTP User Password. ________password____________________________
SMTP SSL On or Off. _________On_________________________________
Internet FAX Account Email. ___my-email@gmail.com_________________
Internet FAX Address Format. __1 (333) 444-5555@srfax.com___________
YourInstallation Checklist:
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SMTP Server name or IP. _______________________________________
SMTP Port. __________________________________________________
SMTP User Name. ____________________________________________
SMTP User Password. _________________________________________
SMTP SSL On or Off. __________________________________________
Internet FAX Account Email. ____________________________________
Internet FAX Address Format. ___________________________________
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INTERNET FAX USER GUIDE
Settings: General
It is recommended to usethe default settings as shown below:
Send Copy:
Toggles the CC field on the main screen.
Cover Sheet:
Toggles the Coversheet field on the main screen.
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Main Screen with both Send Copy and Cover Sheet toggled off:
Keep Last FAX:
Remembers the last faxed number on the main screen.
Add Auto Subject:
. The first line on the coversheet will be used as the email subject line. This is useful for fax
providers like SRFax that embed scripts in the subject line.In addition this feature also provides subject
lines to the CCs.
Auto Rotation:
Scanner will automatically orientate the images as they are scanned in.
Delete Blank Pages:
Scanner will remove blank pages. This is useful for scanning a mixed batch of documents which
may have blank pages on either side.
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Duplex:
Both front and back sides of the document are scanned.
Settings: Account
Enter the third party Internet FAX provider information here.
Email:
The email address registered with the Internet FAX provider. This information is not provided by
Fujitsu.
IMPORTANT: If the registered email is different from the SMTP email address, an alias for the
Internet Fax email address will need to be setup with the email provider.
Format:
The format is provided by the Internet FAX provider. This information is not provided by
Fujitsu.
INTERNET FAX USER GUIDE
Always CC:
Used for archiving or monitoring all fax transmissions.
Settings SMTP:
Enter your email account settings here. This information is not provided by Fujitsu.
Server:
This is the URL or IP Address of the SMTP Server.
Port:
This is the port of the SMPT server.
User:
This is the email name to be used on this account.
Password:
This is the password for the email account.
Enable SSL:
This is typically set to on for Internet email services like Gmail and Yahoo Mail.
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Advanced Installation CONFIG.INI
For deploying the AddinModule to multiple units, the CONFIG.INI can be edited before the installation
and then installed via the Admin Tool or Scanner Central Admin Updater. Warning: These steps are for
advanced users who are familiar with renaming and editing INI files.
1) Extract the CONFIG.INI from the application by temporarily renaming suffix on the AddinModule
to AddinModule.cab. Note there is no file name extension on the original file name.
2) Doubled click on the AddinModule.cab to open. Drag the CONFIG.INI file to a place to be edited.
3) Rename the AddinModule*.cab to have no suffix extension. AddinModule.
4) Double click on the CONFIG.INI to open and edit.
5) Update information as needed by just changing the information after “=” and adding new lines.
(For example, SendCopy=false or SendCopy=true. Fax numbers may be added by creating new
lines. Bob=4082221234. CC email addresses can be added the same way. Bill=bill@gmail.com)
[General]
SendCopy=true
CoverSheet=false
AutoRotate=true
DeleteBlankPages=true
Duplex=true
[SMTP]
Server=smtp.gmail.com
Port=587
User=emailaddress
Password=password
EnableSSL=true
[SRFaxAccount]
From=sample@gmail.com
AreaCode=1
Domain=srfax.com
[Faxes]
Ana=4085551000
Beatrice=4086061000
Carl=4087001000
[CopyEmails]
John=john@company_a.com
6) Save the CONIFG.INI with the changes.
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7) Upload via the Admin Tool or the Scanner Central Admin. Note this can be updated after the
software is loaded or at the same time.
How to FAX
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5)
Place paper in the tray face down, top edge down.
Enter the fax number.
Optional: Enter an email CC address.
Optional: Type in a coversheet message.
Press Scan.
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6) Verify and edit the scanned images with the rotate, zoom, and delete controls.
7) Press the FAX button to send. A message will appear indicating the fax was successfully sent. To
verify FAX delivery, please refer to your Internet FAX provider’s online verification system.
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How to Select Multiple Recipients
1) Use the touch screen to select a recipient from the recipient list. Touch a name once to make a
selection. Touch the same name again to deselect. A name becomes highlighted when it is
selected.Making multiple selections creates a group will be .
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2) The Recipients will be listed as “multiple” in the main screen. To see the details of the list,
please click the Recipient List button to see what is highlighted.
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How to enable International Number Formatting
1) Select the “International” radio button to enable International Number Formatting. This allows
for the entry of special characters and different lengths of phone numbers. Please refer to the
Internet FAX provider’s documentation for formatting and international restrictions.
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How to Select Multiple CCs
1) Touch a name once to select. Touch the same name again to deselect. The selected group
will be highlighted.
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2) The CC list will be listed as “multiple” in the main screen. To see the details of the list,
please click the Copy List button to see what is highlighted.
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How to add a Coversheet
1) Type in the coversheet information into the main screen or create and save Coversheets by
clicking on the Coversheet Add button. Note Coversheets are text based and do not include
logos or graphics. This field can be toggled off. Many internet FAX providers have controls for
automatic coversheets via there service.
Troubleshooting
1) The most common issue is mistyping of the SMTP (email) information which results in a fax not
being sent message. Please use CC to make sure that emails are being successfully sent.
2) If the registered email is different from the SMTP email address, an alias for the Internet Fax
email address will need to be setup with the email provider. For example, in Gmail another
email address can be added via the settings section.