Product information Preventing misuse in payment transactions IRIS – Fighting fraud in real-time Benefi ts Your benefi t s: ▪▪ Real-time assessment of transactions ▪▪ Multi-channel integration ▪▪ State-of-the-art software ▪▪ Ultra high performance ▪▪ High hit rate with low ratio of false positives ▪▪ Less time needed to handle cases of fraud ▪▪ Hierarchical multi-tenancy ▪▪ Parameter adaptations possible during operation ▪▪ Low operating costs Hacking, phishing and the misuse of payment card data are great challenges for today‘s electronic payment systems. What used to be relatively simple threat scenarios have become complex, internationally networked fraud systems. This situation demands an equally sophisticated answer to the fight against fraud – a comprehensive solution that: ▪▪ Can link information from a wide variety of payment transaction systems and channels, ▪▪ Can incorporate information from other sources, such as POS systems or automated teller machines (ATMs), ▪▪ Is integrated in real-time in the authorization process and can thus prevent fraud from even happening, ▪▪ Enables an immediate reaction to new patterns of fraud. The solution With IRIS, Wincor Nixdorf offers a solution package that combines a modern, highly flexible approach to recognizing attempts at fraud in electronic payment transactions with specific consulting and integration services. IRIS stands out among fraud solutions through: ▪▪ Real-time prevention of fraud even with high transaction volume, ▪▪ A high hit rate with a low ratio of false positives even on the basis of a small volume of transaction data, ▪▪ The option of parameter adaptations and simulation during operation, ▪▪ An automated learning process, ▪▪ A cluster-based, highly available solution with extensive scalability. Portfolio-specific decisions Uniform, globally applicable payment system rules are just the first step in analyzing cases of misuse. Card owners’ individual behavioral patterns and the wide variety of card portfolios among financial institutions call for portfolio-specific decision models. Protecting our customer from global, cross-channel fraud Transaction I new york ATM 12 1 10am (2pm GMT) withdrawal of 2 $ 500 3 9 4 8 7 6 5 7pm GMT Online Shop goods worth € 1,000 Transaction III Transaction II London Supermarket 10am GMT incl. cash back 11 £ 252 10 Nowadays highly skilled fraudsters operate as organized gangs from multiple countries. Crosschannel schemes are becoming the rule. The studies show that the criminals use card account numbers for purchasing the goods or services within the first 24 hours after the theft via different channels. Thanks to IRIS the fraudsters are not able any more to complete unauthorized transactions in a store in London at 10 am; Make a withdrawal in New York four hours later and at the end of the day buy goods worth 1000 EUR online. Preventing misuse in payment transactions Compact system with outstanding effect With IRIS, Wincor Nixdorf continues to follow its approach of end-to-end monitoring and prevention of fraud. the use of various payment methods. Practice shows that damage from fraud can be reduced by at least 50% with IRIS – and with a low rate of false positives that is still unrivaled. IRIS offers protection against fraud in all types of transaction – card transactions, online banking and direct debits – in just one system. Simple startup Easy to set up and integrate parameterization: IRIS’s simple, easy-to-install solution is another argument in its favor in the decision-making process. The combination of information from a variety of payment systems and the inclusion of all types of transactions enables the optimum in holistic assessment of the probability of fraud. IRIS is based on a robust, service-oriented architecture. Thanks to a comprehensive analysis technique known as hybrid logic, IRIS analyzes – nonstop, in real time – up to 10,000 transactions per second and recognizes instances of fraud with the greatest reliability in just a fraction of a second. And it goes without saying that IRIS fulfills the PCI DSS data security requirements of payment card organizations. Strategic solution for banks and payment transaction service providers IRIS offers end-to-end hierarchical multi-client capability. In a single installation, this ensures that: ▪▪ Overarching and/or customer-specific decision models can be realized, ▪▪ The individual demands of separate organizational units can be met (access rights, task distribution, multi-language support, etc.). Furthermore, with IRIS acquires protect themselves and their retailers from payment default and optimize Expert knowledge of banking-specific solutions Wincor Nixdorf’s many years of experience in solutions for the detection and combat of payment fraud have been channeled into its product portfolio. The experts at Wincor Nixdorf will develop an offer specifically tailored to your institution, and be at your side from the planning phase to implementation and all the way to operation. The IRIS portfolio includes: ▪▪ Integration in authorization processes, ▪▪ The effective, practice-oriented organization and integration of processes for post-processing and claim settlement, ▪▪ A service for ongoing adaptations of the decision model while the solution is operating. Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring 1 33106 Paderborn Germany Phone: +49 (0) 52 51 / 6 93-3301 Fax: +49 (0) 52 51 / 6 93-5918 info.banking@wincor-nixdorf.com www.wincor-nixdorf.com © Wincor Nixdorf International GmbH Printed in Germany, October 2012