BASIC USER’S GUIDE
DCP-7055
DCP-7055W
DCP-7057
DCP-7057W
DCP-7060D
DCP-7065DN
DCP-7070DW
Not all models are available in all countries.
Version D
UK/IRE
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-7055 / DCP-7055W / DCP-7057 /
DCP-7057W / DCP-7060D / DCP-7065DN /
DCP-7070DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
User’s Guides and where do I find it?
Which manual?
What’s in it?
Safety and Legal
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide
Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Basic User's Guide
Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Copy,
printing reports, and performing routine
maintenance.
Software User's
Guide
Follow these instructions for Printing and
Scanning. Instructions are included for
Network Scanning (For DCP-7055W /
DCP-7057W / DCP-7065DN / DCP-7070DW)
and using the Brother ControlCenter utility.
Network Glossary
This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
(For DCP-7055W /
DCP-7057W /
DCP-7065DN /
DCP-7070DW)
Network User's
Guide
(For DCP-7055W /
DCP-7057W /
DCP-7065DN /
DCP-7070DW)
Where is it?
Printed / In the Box
PDF file /
Documentation CD-ROM /
In the Box
This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
i
Table of Contents
(BASIC USER'S GUIDE)
1
General information
1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation ...................................................................................2
Accessing Brother Support (Windows®) ................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Changing LCD language .......................................................................................8
2
Loading paper
9
Loading paper and print media ..............................................................................9
Loading paper in the standard paper tray........................................................9
Loading paper in the manual feed slot ..........................................................11
Unscannable and unprintable areas ..............................................................15
Paper settings......................................................................................................16
Paper Type ....................................................................................................16
Paper Size .....................................................................................................16
Acceptable paper and other print media..............................................................17
Recommended paper and print media ..........................................................17
Type and size of paper ..................................................................................17
Handling and using special paper .................................................................18
3
Loading documents
21
How to load documents .......................................................................................21
Using the automatic document feeder (ADF) (For DCP-7065DN).................21
Using the scanner glass ................................................................................22
4
Making copies
24
How to copy .........................................................................................................24
Stop copying ..................................................................................................24
Copy settings .................................................................................................24
5
How to print from a computer
25
Printing a document.............................................................................................25
6
How to scan to a computer
26
Scanning a document as PDF file using ControlCenter4 (Windows®) ................26
Changing the SCAN key settings ........................................................................29
Before scanning.............................................................................................29
SCAN key settings.........................................................................................29
Scanning using the SCAN key ......................................................................31
ii
A
Routine maintenance
32
Replacing the consumable items......................................................................... 32
Replacing the toner cartridge ........................................................................ 33
Replacing the drum unit................................................................................. 39
Cleaning the machine .......................................................................................... 44
Cleaning the outside of the machine ............................................................. 44
Cleaning the scanner glass ........................................................................... 45
Cleaning the corona wire............................................................................... 46
Cleaning the drum unit .................................................................................. 48
Cleaning the paper pick-up rollers................................................................. 52
B
Troubleshooting
54
Error and maintenance messages....................................................................... 54
Document Jams................................................................................................... 57
Document is jammed in the top of the ADF unit (For DCP-7065DN) ............ 57
Document is jammed under the document cover (For DCP-7065DN) .......... 57
Removing small documents jammed in the ADF (For DCP-7065DN)........... 58
Document is jammed at the output tray (For DCP-7065DN) ......................... 58
Paper Jams.......................................................................................................... 59
Paper is jammed in the standard paper tray.................................................. 59
Paper is jammed at the back of the machine ................................................ 60
Paper is jammed inside the machine............................................................. 62
Paper is jammed in the Duplex Tray ............................................................. 66
If you are having difficulty with your machine ...................................................... 68
Improving the print quality.................................................................................... 73
Machine Information ............................................................................................ 83
Checking the Serial Number.......................................................................... 83
Reset functions.............................................................................................. 83
How to reset the machine.............................................................................. 83
C
Menu and features
84
On-screen programming...................................................................................... 84
Menu table..................................................................................................... 84
How to access the menu mode ..................................................................... 84
Menu keys ........................................................................................................... 85
Menu table ........................................................................................................... 86
iii
D
Specifications
98
General ................................................................................................................98
Document Size ..................................................................................................101
Print media.........................................................................................................102
Copy ..................................................................................................................103
Scanner .............................................................................................................104
Printer ................................................................................................................105
Interfaces ...........................................................................................................106
Computer requirements .....................................................................................107
Consumable items .............................................................................................109
Network (DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW) ............110
E
iv
Index
111
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1
General Setup
Memory Storage
Ecology features
Toner Settings
LCD Contrast
User Settings Report
Network Configuration Report (For
DCP-7055W / DCP-7057W /
DCP-7065DN / DCP-7070DW)
WLAN Report (For DCP-7055W /
DCP-7057W / DCP-7070DW)
Scanning using a scanner driver
2
Making copies
Copy settings
Duplex Copying
(1-sided to 2-sided) (For DCP-7060D /
DCP-7065DN / DCP-7070DW)
A
Routine maintenance
Cleaning the machine
Checking the machine
Packing and shipping the machine
B
Glossary
C
Index
v
vi
1
General information
Using the
documentation
1
1
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
1
CAUTION
1
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product function.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
a
Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b
2
(Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
Click your country.
d
Point to your language, point to View
Guide, and then click the guide you
want to read.
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer, Scanner and Network (for
DCP-7055W / DCP-7057W / DCP-7065DN /
DCP-7070DW). When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide, Software
User's Guide, Network Glossary, and
Network User's Guide (for DCP-7055W /
DCP-7057W / DCP-7065DN / DCP-7070DW)
that are on the Documentation CD-ROM.
Viewing Documentation
c
1
General information
Presto! PageManager User’s Guide
Note
(Macintosh)
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on Allow
Blocked Content, then click Yes in the
Security Warning dialog box.
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 5 for further instructions.
• (Windows® users only) 1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
(For DCP-7055W / DCP-7057W /
DCP-7065DN / DCP-7070DW)
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
 Scanning
 ControlCenter
1
Note
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide.
 Network Scanning
(For DCP-7055W / DCP-7057W /
DCP-7065DN / DCP-7070DW)
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows®)
 The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
Accessing Brother
Support (Windows®)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
 Click Brother Support on the main menu.
The following screen will appear:
 To access our website
(http://www.brother.com/), click Brother
Home Page.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
 To return to the main page, click Back or
if you have finished, click Exit.
4
1
General information
Accessing Brother
Support (Macintosh)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install Presto!
PageManager, click Presto!
PageManager.
 To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our website for original
Brother Supplies
(http://www.brother.com/original/), click
Supplies Information.
5
Chapter 1
Control panel overview
1
DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W have the same keys and DCP-7060D /
DCP-7065DN / DCP-7070DW have the same keys.
1
2
1
6
COPY keys:
Options
You can quickly and easily choose temporary
settings for copying. These settings include:
Quality
Stack (choose number of copies)
Sort (For DCP-7065DN when using the ADF)
Brightness
Contrast
Enlarge/Reduce
Page Layout
Number of Copies
(For DCP-7055 / DCP-7055W / DCP-7057 /
DCP-7057W)
Use this key to make multiple copies.
Duplex
(For DCP-7060D / DCP-7065DN /
DCP-7070DW)
You can choose Duplex to copy on both sides
of the paper.
4
5
3
2
PRINT key:
Job Cancel
Cancels a print job and clears it from the
machine’s memory. To cancel multiple print
jobs, hold down this key until the LCD shows
Job Cancel (All).
3
SCAN key
Puts the machine in Scan mode.
General information
1
1
2
4
5
4
3
6
7
LCD
Displays messages to help you set up and use
your machine.
(For DCP-7055W / DCP-7057W /
DCP-7070DW) A four level indicator shows the
current wireless signal strength if you are using
a wireless connection.
0
Max
5
Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear
Deletes entered data or lets you cancel the
current setting.
a + or b Press to scroll through the menus and options.
OK
Lets you store your settings in the machine.
6
Stop/Exit
Stops an operation or exits from a menu.
7
Start
Lets you start making copies or scanning.
7
Chapter 1
Changing LCD
language
You can change the LCD language.
a
b
Press Menu.
Press a or b to choose 1.General
Setup.
Press OK.
c
Press a or b to choose 0.Local
Language.
Press OK.
d
Press a or b to choose your language.
Press OK.
e
Press Stop/Exit.
8
1
2
Loading paper
Loading paper and
print media
2
2
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray
a
The machine can feed paper from the
standard paper tray or manual feed slot.
2
Pull the paper tray completely out of the
machine.
When you put paper into the paper tray, note
the following:
 If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray
2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the sliding paper width guide. (For
recommended paper to use, see Paper
capacity of the paper trays on page 17.)
9
2
Chapter 2
b
While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
d
Put paper in the tray and make sure:
 The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
 The side to be printed on must be
face down.
1
 The paper guides touch the sides of
the paper so it will feed correctly.
1
1
e
c
10
Fan the stack of paper well to avoid
paper jams and misfeeds.
Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
Loading paper
f
Printing on plain paper or recycled
paper from the manual feed slot
Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray.
a
2
Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
2
1
1
1
Loading paper in the manual
feed slot
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
1
2
b
(For DCP-7060D / DCP-7065DN /
DCP-7070DW)
Open the manual feed slot cover.
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
11
Chapter 2
c
d
Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
Using both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper or transparency
touches the paper feed roller. When you
feel the machine pull in the paper, let go.
Printing on thick paper, bond paper,
labels, and envelopes
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
12
Note
Remove each printed sheet or envelope
immediately to prevent a paper jam.
2
a
Open the back cover (back output tray).
b
(For printing envelopes)
Pull down the two green levers, one on
the left-hand side and one on the righthand side, as shown in the illustration
below.
Loading paper
c
d
(For DCP-7060D / DCP-7065DN /
DCP-7070DW)
Open the manual feed slot cover.
e
Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the correct position on the manual
feed slot. If it is not, the paper may not be
fed correctly, resulting in a skewed
printout or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
13
2
Chapter 2
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.
14
Loading paper
Unscannable and unprintable areas
2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
Usage
2
Document
Size
Top (1)
Left (2)
Bottom (1)
Right (2)
Letter
3 mm
4 mm
*a single copy
A4
or a 1 in 1 copy
3 mm
3 mm
Scan
Letter
3 mm
3 mm
A4
3 mm
3 mm
2
1
Copy
1
Print
Letter
4 mm
6.35 mm
A4
4 mm
6.35 mm
2
15
Chapter 2
Paper settings
Paper Type
2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a
b
Press Menu.
Press a or b to choose 1.General
Setup.
Press OK.
c
Press a or b to choose 1.Paper.
Press OK.
d
Press a or b to choose 1.Paper Type.
Press OK.
e
Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or
Label.
Press OK.
f
Press Stop/Exit.
Paper Size
You can use several different sizes of paper
for printing copies: A4, Letter, Executive,
A5, A5 L, A6, B5 or B6.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.
a
b
Press Menu.
Press a or b to choose 1.General
Setup.
Press OK.
c
Press a or b to choose 1.Paper.
Press OK.
d
Press a or b to choose 2.Paper Size.
Press OK.
16
e
Press a or b to choose A4, Letter,
Executive, A5, A5 L, A6, B5 or B6.
Press OK.
f
Press Stop/Exit.
2
2
Loading paper
Acceptable paper and
other print media
Recommended paper and
print media
2
2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
For best results, follow the instructions below:
 DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
 For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
 Avoid touching the printed surface of the
paper immediately after printing.
 Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Paper Type
Item
Plain paper
Xerox Premier TCF 80 g/m2
2
Xerox Business 80 g/m2
Recycled Paper
Xerox Recycled Supreme
80 g/m2
Labels
Avery laser label L7163
Envelope
Antalis River series (DL)
Type and size of paper
2
The machine loads paper from the installed
standard paper tray or manual feed slot.
The name for the paper trays in the
printer driver and this Guide are as
follows:
Tray and optional unit
Name
Standard paper tray
Tray 1
Manual feed slot
Manual
Paper capacity of the paper trays
2
2
Paper size
Paper type
No. of sheets
Paper Tray
(Tray 1)
A4, Letter, B5,
Executive, A5, A5 (Long
Edge), A6, B6
Plain paper, Thin paper
and Recycled paper
up to 250 [80 g/m2]
Manual feed slot
(Manual)
Width: 76.2 to 216 mm
Plain paper, Thin paper,
Thick paper,
Length: 116 to 406.4 mm
Thicker paper,
Bond paper,
Recycled paper,
Envelopes and Labels
Single sheet
[80 g/m2]
17
Chapter 2
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m2
Thickness
80-110 m
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
 Use paper made for plain paper copying.
 Use paper that is 75 to 90 g/m2.
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
Handling and using special
paper
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
 DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
 Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
18
2
 If you use bond paper, paper that has a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
2
Loading paper
Types of envelopes to avoid
• that is curled or warped
2
IMPORTANT
1
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
1
• that are extremely shiny or textured
1
A curl of 2 mm or greater may cause
jams to occur.
• with clasps, staples, snaps or tie
strings
• that is coated or has a chemical finish
• with self-adhesive closures
• that is damaged, creased or folded
• that are of a baggy construction
• that exceeds the recommended weight
specification in this guide
• that are not sharply creased
• that are embossed (have raised writing
on them)
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that were previously printed by a laser
machine
• that is multipart or carbonless
• that are pre-printed on the inside
• that is designed for inkjet printing
• that cannot be arranged neatly when
stacked
If you use any of the types of paper listed,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
Envelopes
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
2
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
Envelopes can be fed from manual feed slot
one at a time. We recommend that you print
a test envelope to make sure the print results
are what you want before you print or
purchase a large quantity of envelopes.
19
2
Chapter 2
• with double flaps as shown in figure
below
• with sealing flaps that are not folded
down when purchased
• with sealing flaps as shown in figure
below
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
• with each side folded as shown in
figure below
Do not feed a label sheet through the
machine more than one time.
Types of labels to avoid
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
IMPORTANT
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT insert labels that have previously
been used, or have any labels missing
from the sheet.
20
2
3
Loading documents
How to load
documents
Note
3
You can make copies and scan from the
ADF* (Automatic Document Feeder) (*For
DCP-7065DN) and the scanner glass.
Using the automatic
document feeder (ADF)
(For DCP-7065DN)
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
on page 22.
Length:
147.3 to 355.6 mm
Width:
147.3 to 215.9 mm
Weight:
64 to 90 g/m2
How to load documents
3
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a
3
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
80 g/m2 paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported
3
Lift up and unfold the ADF document
output support flap (1).
Unfold the ADF document support (2).
(2)
(1)
3
3
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
b
c
Fan the pages well.
Place your document face up top edge
first, in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
21
Chapter 3
d
b
Adjust the paper guides (1) to fit the
width of your document.
1
IMPORTANT
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
• To scan non-standard documents, see
Using the scanner glass on page 22.
Using the scanner glass
3
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported
Length:
Up to 297.0 mm
Width:
Up to 215.9 mm
Weight:
Up to 2.0 kg
How to load documents
Note
To use the scanner glass, the ADF must
be empty.
a
22
Lift the document cover.
3
3
Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
Loading documents
c
Close the document cover.
IMPORTANT
If the document is a book or is thick, do not
slam or press on the cover.
3
23
4
Making copies
How to copy
4
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide on the CD-ROM.
Stack
100%
a
Copies:01
Auto
Do one of the following to load your
document:
 Quality
 Stack (up to 99 copies)
 Sort 1
 Brightness
 Contrast
 Page Layout
 Duplex 2
 (For DCP-7055 / DCP-7055W /
DCP-7057 / DCP-7057W) Press
Number of Copies to enter the
number of copies (up to 99) and
press Start.
 Press or hold a or b to increase or
decrease the number of copies and
press Start.
24
Press Menu, Options or Duplex and then
press a or b to scroll through the copy
settings. When the setting you want is
displayed, press OK.
 Enlarge/Reduce
If you make a single copy, press Start.
If you make multiple copies, do one of
the following:
To stop copying, press Stop/Exit.
You can change the following copy settings:
You can change the following copy settings:
 Load your document face down on
the scanner glass. (See Using the
scanner glass on page 22.)
Stop copying
Copy settings
For details about changing the copy settings,
see Copy settings in Chapter 2 of the
Advanced User's Guide.
□□■□□
 (For DCP-7065DN) Place the
document face up in the ADF. (See
Using the automatic document
feeder (ADF) (For DCP-7065DN)
on page 21.)
b
4
4
1
For DCP-7065DN
2
For DCP-7060D, DCP-7065DN and DCP-7070DW
4
5
How to print from a computer
Printing a document
5
5
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
Printing for Windows® or Printing and Faxing
for Macintosh in the Software User's Guide
for the details about the print settings.)
a
Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b
From your application, choose the Print
command.
c
Choose the name of your machine in the
Print dialog box and click Properties.
d
Choose the settings you want in the
Properties dialog box.
5
 Paper Size
 Orientation
 Copies
 Media Type
 Resolution
 Print Settings
 Multiple Page
 Duplex / Booklet 1
 Paper Source
1
e
For DCP-7060D / DCP-7065DN /
DCP-7070DW
Click OK to begin printing.
25
6
How to scan to a computer
Scanning a document as PDF file using
ControlCenter4 (Windows®)
6
6
(For Macintosh users) See Scanning in the Software User's Guide.
Note
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
a
b
Load your document. (See How to load documents on page 21.)
Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c
Choose Home Mode or Advanced Mode before you use ControlCenter4.
d
Make sure the machine you want to use is selected from the Model pull-down list.
26
How to scan to a computer
e
Set the file type for saving to a folder.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
6
1
2
3
4
5
1 Choose PDF (*.pdf) from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
f
Click OK.
27
Chapter 6
g
28
Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
How to scan to a computer
Changing the SCAN key settings
Before scanning
6
6
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
 Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.)
 Configure the machine with a TCP/IP address if network scanning does not work. (See
Configuring Network Scanning in the Software User's Guide.)
SCAN key settings
6
You can change your machine’s SCAN key settings using ControlCenter4.
a
Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b
c
d
Make sure the machine you want to use is selected from the Model pull-down list.
Click the Device Settings tab.
Click Device Scan Settings.
29
6
Chapter 6
e
Choose the File tab. You can change the default settings.
1
2
3
4
5
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
f
30
Click OK.
How to scan to a computer
Scanning using the SCAN key
a
b
c
Load your document. (See How to load documents on page 21.)
Press
(SCAN).
Press a or b to choose Scan to PC.
Press OK.
d
Press a or b to choose File.
Press OK.
e
(For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
f
6
6
Press Start.
The machine starts the scanning process.
Note
Choose the scan mode you want.
Scan to:
• E-mail (Scan to PC)
• Image (Scan to PC)
• OCR (Scan to PC)
• File (Scan to PC)
31
A
Routine maintenance
Replacing the consumable items
A
A
The machine will indicate when it is time to replace the consumable items. (See Replacing the
toner cartridge on page 33 and Replacing the drum unit on page 39.) To avoid any inconvenience,
you may want to buy spare consumable items before the machine stops printing.
Russian customers: Please refer to the Russian guide for information on your consumable items.
Toner cartridge
Drum unit
See Replacing the toner cartridge on page 33.
Model Name: (For DCP-7055 / DCP-7055W / DCP-7057)
TN-2010,
(For DCP-7060D / DCP-7065DN / DCP-7070DW)
TN-2210, TN-2220
See Replacing the drum unit on page 39.
Model Name: DR-2200
Note
• If you choose not to return your used consumable, please discard the used consumable
according to local regulations, keeping it separate from domestic waste. If you have questions,
call your local waste disposal office. (See EU Directive 2002/96/EC and EN 50419 in the Safety
and Legal booklet.)
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
32
Routine maintenance
Replacing the toner cartridge
Model Name: For the model name of toner
cartridges, see Replacing the consumable
items on page 32.
The Standard toner cartridge can print
approximately 1,000 pages (TN-2010) or
1,200 pages (TN-2210) 1. The High Yield
toner cartridge (For DCP-7060D /
DCP-7065DN / DCP-7070DW) can print
approximately 2,600 pages 1. Actual page
count will vary depending on your average
type of document. When a toner cartridge is
running low, the LCD shows Toner Low.
(For DCP-7065DN and DCP-7070DW)
The toner cartridge that comes supplied with
the machine is a Standard toner cartridge.
(For DCP-7055 / DCP-7055W / DCP-7057 /
DCP-7060D)
The toner cartridge that comes supplied with
the machine is a Starter toner cartridge that
will need to be replaced after approximately
700 pages 1.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
A
IMPORTANT
Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with genuine
Brother Original toner cartridges. Brother
cannot guarantee this optimum
performance if toner or toner cartridges of
other specifications are used. Brother
does not therefore recommend the use of
cartridges other than genuine Brother
Original cartridges with this machine, or
the refilling of empty cartridges with toner
from other sources. If damage is caused
to the drum unit or other part of this
machine as a result of the use of toner or
toner cartridges other than genuine
Brother Original products due to the
incompatibility or lack of suitability of those
products with this machine, any repairs
required as a result may not be covered by
the warranty.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning the machine
on page 44.
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
33
A
Toner Low
A
Toner Ended
Toner Low
Toner Ended
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Toner message.
Replace Toner
The machine stops printing until you replace
the toner cartridge with a new one. (See
Replacing the toner cartridge on page 34.)
A
When the following message appears on the
LCD, you need to replace the toner cartridge:
Replace Toner
The machine will stop printing until you
replace the toner cartridge. A new and
unused original Brother toner cartridge will
reset the Replace Toner mode.
Note
To force the machine to continue printing
after the LCD shows Replace Toner,
set the machine to Continue mode (Press
Menu, press a or b to choose 1.General
Setup and press OK, press a or b to
choose 4.Replace Toner, and press
OK, press a or b to choose Continue and
press OK. The machine will continue
printing until the LCD shows Toner
Ended. (For details about the Toner
settings, see Toner Settings in Chapter 1
of the Advanced User's Guide.)
34
A
Replacing the toner cartridge
a
Make sure that the machine is turned
on.
b
Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
A
Routine maintenance
WARNING
c
Take out the drum unit and toner
cartridge assembly.
d
Push down the green lock lever and take
the toner cartridge out of the drum unit.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
A
35
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
36
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
Routine maintenance
Note
f
Pull off the protective cover.
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419 in
the Safety and Legal booklet.)
e
Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
IMPORTANT
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
IMPORTANT
Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
37
A
g
Put the new toner cartridge firmly into
the drum unit so that it locks into place.
If you put it in correctly, the green lock
lever will lift automatically.
h
Clean the primary corona wire inside the
drum unit by gently sliding the green tab
from left to right and right to left several
times.
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i
38
Put the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
Routine maintenance
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Note
After replacing the toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
returns to Ready mode.
Drum Stop
A
Drum Stop
Replacing the drum unit
A
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother Original drum
unit be installed at this time.
Model name: DR-2200
A new drum unit can print approximately
12,000 A4 or Letter size single-sided pages.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
IMPORTANT
For best performance, use only genuine
Brother Original drum unit and genuine
Brother Original toner cartridges. Printing
with a third-party drum unit or toner
cartridge may reduce not only the print
quality but also the quality and life of the
machine itself. Warranty coverage may
not apply to problems caused by the use
of a third-party drum or toner cartridge.
Drum Error
Replacing the drum unit
A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
A
Drum Error
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
the corona wire on page 46.)
If you cleaned the corona wire and Drum
Error was not cleared, replace the drum unit
with a new one.
Replace Drum
A
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning the machine on page 44.)
a
Make sure that the machine is turned
on.
b
Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
A
Replace Drum
Please replace the drum unit with a new one.
We recommend a genuine Brother Original
drum unit be installed at this time.
39
WARNING
c
Take out the drum unit and toner
cartridge assembly.
d
Push down the green lock lever and take
the toner cartridge out of the drum unit.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
40
Routine maintenance
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
IMPORTANT
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
41
A
Note
If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419 in
the Safety and Legal booklet.)
e
f
Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Unpack the new drum unit.
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
42
Routine maintenance
g
Clean the corona wire of the drum unit
by gently sliding the green tab from left
to right and right to left several times.
IMPORTANT
Be sure to return the green tab to the
home position (a) (1). If you do not, printed
pages may have a vertical stripe.
1
A
h
Put the new drum unit and toner
cartridge assembly in the machine.
Resetting the drum counter
A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
a
Open the front cover and press Clear.
To confirm you are installing a new
drum, press a.
b
When the LCD shows Accepted, close
the front cover.
43
Cleaning the machine
Clean the outside and inside of the machine
regularly with a dry, lint-free soft cloth. When
you replace the toner cartridge or the drum
unit, make sure that you clean the inside of
the machine.
WARNING
A
Cleaning the outside of the
machine
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Pull the paper tray completely out of the
machine.
c
Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
d
Remove any paper that is in the paper
tray.
DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the outside or
inside of the machine. Doing this may
cause a fire or electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
IMPORTANT
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
44
A
Routine maintenance
e
Wipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
1
2
3
f
Re-load the paper and put the paper tray
firmly back in the machine.
g
Plug the machine’s power cord back into
the electrical socket first, connect all
cables. Turn on the machine.
Cleaning the scanner glass
c
(For DCP-7065DN) In the ADF unit,
clean the white bar (1) and the scanner
glass strip (2) underneath it with a soft
lint-free cloth moistened with water.
A
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
1
2
45
A
WARNING
Note
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
d
If you have print quality problems, clean the
corona wire as follows:
46
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Plug the machine’s power cord back into
the electrical socket first, connect all
cables. Turn on the machine.
Cleaning the corona wire
a
HOT SURFACE
Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
A
Routine maintenance
b
Slowly take out the drum unit and toner
cartridge assembly.
c
Clean the corona wire inside the drum
unit by gently sliding the green tab from
right to left and left to right several times.
1
IMPORTANT
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
A
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
d
Put the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
47
Cleaning the drum unit
If you have print quality problems, the drum
may have foreign material, such as glue from
a label stuck on the drum surface. Follow the
steps below to solve the problem.
a
b
Prepare blank A4 or Letter size paper.
c
Open the back cover (face-up output
tray).
d
48
A
e
Press Clear and Menu at the same
time. The Drum Cleaning message
will appear on the LCD.
f
Using both hands, slide the manual feed
paper guides to the width of the paper
that you are going to use.
g
Using both hands, put one piece of A4 or
Letter size paper in the manual feed slot
until the top edge of the paper touches
the paper feed roller. When you feel the
machine pull in the paper, let go. The
machine will start the Drum Cleaning
process.
Make sure the machine is in Ready
mode.
(For DCP-7060D / DCP-7065DN /
DCP-7070DW)
Open the manual feed slot cover.
Routine maintenance
Note
• The machine makes a mechanical noise
during the Drum Cleaning process
because the machine rotates the OPC
drum in reverse. This noise is not due to a
malfunction of the machine.
If the problem is not solved yet, follow the
steps below.
a
Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
• DO NOT put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If the paper in the manual feed slot is other
than A4 or Letter size, the machine will
stop the Drum Cleaning process and eject
the paper.
• Make sure that the paper is straight and in
the correct position in the manual feed
slot. If it is not, it may not be fed correctly,
resulting in a paper jam.
• DO NOT close the back cover (face-up
output tray) during the Drum Cleaning
process. The machine will stop the Drum
Cleaning process and eject the paper. It
may cause a jam.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• If the machine receives a print job before
you put one piece of paper in the manual
feed slot, the machine stops the Drum
Cleaning process and print the print job.
h
When the machine has finished
cleaning, the machine returns to the
Ready mode.
i
Repeat steps e to h two more times
using a new blank sheet of paper each
time. Upon completion please discard
the used paper.
49
A
b
Slowly take out the drum unit and toner
cartridge assembly.
c
Push down the green lock lever and take
the toner cartridge out of the drum unit.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
50
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
Routine maintenance
e
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Turn the drum unit gear by hand while
looking at the surface of the OPC
drum (1).
1
A
f
d
Put the print sample in front of the drum
unit, and find the exact position of the
poor print.
When you have found the mark on the
drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.
IMPORTANT
DO NOT clean the surface of the
photosensitive drum with a sharp object or
any liquids.
51
g
h
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
Cleaning the paper pick-up
rollers
If you have paper feed problems, clean the
pick-up rollers as follows:
a
Turn off the machine. Unplug the power
cord from the electrical socket.
b
Pull the paper tray completely out of the
machine.
c
Tightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.
Put the drum unit and toner cartridge
assembly back in the machine.
1
i
52
Close the front cover.
A
Routine maintenance
d
Wipe the two pick-up rollers (1) inside of
the machine to remove dust.
A
1
e
f
Put the paper tray back in the machine.
Plug the machine’s power cord back into
the electrical socket. Turn on the
machine.
53
B
Troubleshooting
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
Cartridge Error
The toner cartridge is not installed
correctly.
Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.
Cooling Down
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.
Cover is Open
The front cover is not completely
closed.
Close the front cover of the machine.
Cover is Open
The ADF cover is not completely
closed.
Close the ADF cover of the machine.
The ADF is open while loading a
document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
 Close the fuser cover of the machine.
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document is jammed in the top of the
ADF unit (For DCP-7065DN) on page 57 or
Using the automatic document feeder (ADF)
(For DCP-7065DN) on page 21.
Drum Error
The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 46.)
Drum Stop
It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit on page 39.)
Wait for a while
(For DCP-7065DN)
Cover is Open
Document Jam
(For DCP-7065DN)
54
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes
then reconnect it.
 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
B
B
Troubleshooting
Error Message
Cause
Action
Duplex Disabled
The duplex tray is removed or is
not correctly installed.
Carefully put the duplex tray into the
machine until it clicks into place.
The back of the machine is not
closed completely.
Close the back cover of the machine.
EL Error
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
turned on.
The fuser unit is too hot.
Init Unable XX
The machine has a mechanical
problem.
 Disconnect the machine from the power
for several minutes and then reconnect
it.
 If the problem continues, call your
Brother dealer.
Jam Duplex
The paper is jammed in the
duplex tray at the back of the
machine.
(See Paper is jammed in the Duplex Tray
on page 66.)
Jam Inside
The paper is jammed inside the
machine.
(See Paper is jammed inside the machine
on page 62.)
Jam Rear
The paper is jammed in the back
of the machine.
(See Paper is jammed at the back of the
machine on page 60.)
Jam Tray
The paper is jammed in the paper
tray of the machine.
(See Paper is jammed in the standard paper
tray on page 59.)
No Paper
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
B
 Refill the paper in the paper tray and
press Start.
 Remove the paper and load it again.
Then press Start.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 52.)
Manual Feed
Manual feed was selected as the
paper source when there was no
paper in the manual feed slot.
Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot on page 11.)
No Toner
The toner cartridge is not installed
correctly.
Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.
55
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Do one of the following:
 Press Start to copy the scanned pages.
(Copy operation in progress)
 Press Stop/Exit and wait until the other
operations in progress finish, and then
try again.
 Reduce print resolution. (See the Basic
tab in the Software User's Guide.)
Print Unable XX
The machine has a mechanical
problem.
Do one of the following:
 Disconnect the machine from the AC
power outlet for several minutes, then
reconnect it.
 If the problem continues, call your
Brother dealer.
Replace Drum
It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 39.)
Replace Toner
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
The machine will stop printing
until you replace the toner
cartridge.
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge on page 33.)
(See Resetting the drum counter
on page 43.)
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.
Size Error DX
The paper in the tray is not a
suitable size for automatic duplex
printing.
Load A4 paper for automatic duplex printing,
and then press Start. (See Print media
on page 102.)
Toner Ended
It is time to replace the toner
cartridge.
Replace the toner cartridge with a new one.
(See Replacing the toner cartridge
on page 33.)
Toner Low
You will need to replace the toner
cartridge soon.
Buy a new toner cartridge before you get a
Replace Toner message.
56
Troubleshooting
Document Jams
Document is jammed in the
top of the ADF unit
(For DCP-7065DN)
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
B
Document is jammed under
the document cover
(For DCP-7065DN)
B
a
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
B
Pull the jammed document out to the
right.
Pull the jammed document out to the
left.
B
d
e
Close the ADF cover.
Press Stop/Exit.
d
e
Close the document cover.
Press Stop/Exit.
57
Removing small documents
jammed in the ADF
(For DCP-7065DN)
a
b
c
d
58
B
Document is jammed at the
output tray
(For DCP-7065DN)
Lift the document cover.
a
Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
Close the document cover.
Press Stop/Exit.
B
Troubleshooting
Paper Jams
Paper is jammed in the
standard paper tray
IMPORTANT
B
B
If the paper cannot easily be removed in
this direction, stop and follow the
instructions for Paper is jammed inside the
machine on page 62.
If the LCD shows Jam Tray, follow these
steps:
a
Pull the paper tray completely out of the
machine.
Note
Pulling out the jammed paper downwards
allows you to remove the paper more
easily.
c
Make sure the paper is below the
maximum paper mark (b b b) (1) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
standard paper tray on page 9.)
1
b
Use both hands to slowly pull out the
jammed paper.
d
Put the paper tray firmly back in the
machine.
59
B
Paper is jammed at the back
of the machine
B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a
Open the front cover. Leave the
machine turned on for 10 minutes to
cool down.
b
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
60
Slowly take out the drum unit and toner
cartridge assembly.
Troubleshooting
IMPORTANT
d
Pull down the tabs at the left and right
hand sides to open the fuser cover (1).
• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
c
Open the back cover (face-up output
tray).
B
1
61
e
Using both hands, gently pull the
jammed paper out of the fuser unit.
Paper is jammed inside the
machine
B
If the LCD shows Jam Inside, follow these steps:
f
Close the fuser cover and the back
cover (face-up output tray).
g
Put the drum unit and toner cartridge
assembly back into the machine.
h
62
Close the front cover. If the machine
does not start printing automatically,
press Start.
a
Leave the machine turned on for 10
minutes to cool down.
b
Open the front cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be extremely
hot. When you open the front or back cover
(back output tray) of the machine, DO NOT
touch the shaded parts shown in the illustration.
If you do this, you may burn yourself.
Troubleshooting
c
Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the inside of the machine.
If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, go to step g.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d
Push down the green lock lever and take
the toner cartridge out of the drum unit.
Clear the jammed paper if there is any
inside the drum unit.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
63
B
g
e
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
f
If you were able to remove the drum unit
and toner cartridge assembly and the
jammed paper, you have cleared the
paper jam.
Put the drum unit and toner cartridge
assembly back into the machine and
close the front cover. If the machine
does not start printing automatically,
press Start.
64
Lift the scanner cover.
Use both hands to carefully pull the
jammed paper up and out of the output
tray opening.
h
Close the scanner cover.
Troubleshooting
i
If you could not pull the jammed paper
out of the output tray opening as shown
in step g, take the paper tray
completely out of the machine.
k
Put the paper tray back into the
machine. If you have removed the
jammed paper, you have cleared the
paper jam.
Note
• If the LCD shows a Jam Inside
message, check if there is a torn piece of
paper inside the machine and drum unit by
following the instructions in steps c to f.
• If you turn off the machine while the LCD
shows a Jam Inside message, the
machine will print incomplete data from
your computer.
j
Pull the jammed paper out of the paper
tray opening.
B
65
Paper is jammed in the Duplex
Tray
If the LCD shows Jam Duplex, follow these
steps:
a
Leave the machine turned on for 10
minutes to cool down.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
66
b
B
Pull the duplex tray completely out of the
machine.
Troubleshooting
c
Pull the jammed paper out of the
machine or the duplex tray.
d
Make sure that no paper remains under
the machine.
e
Put the duplex tray back in the machine.
B
67
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Check the chart below and follow the troubleshooting tips.
Copy difficulties
Difficulties
Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. (See Cleaning the scanner glass on page 45
and Cleaning the corona wire on page 46.)
Copies are blank.
Make sure you are loading the document correctly. (See Using the automatic
document feeder (ADF) (For DCP-7065DN) on page 21 or Using the scanner
glass on page 22.)
Printing difficulties
Difficulties
Suggestions
Poor print quality
See Improving the print quality on page 73.
No printout.
 Check that the machine is plugged in and the power switch is turned on.
 Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 39.)
 Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
 Check that the correct printer driver has been installed and chosen.
 Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 54.)
 Check the machine is online:
(Windows® 7 and Windows Server® 2008 R2) Click the Start button and
Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista®) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® XP and Windows Server® 2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.
68
B
Troubleshooting
Printing difficulties (continued)
Difficulties
The machine prints unexpectedly
or it prints garbage.
Suggestions
 Press Job Cancel to cancel print jobs.
 Check the settings in your application to make sure it is set up to work with
your machine.
 Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
 Check the settings in your application to make sure that it is set up to work with
your machine.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unscannable and
unprintable areas on page 15.)
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4 [60 to
The machine is not printing or has
stopped printing.
Press Job Cancel.
 Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
105 g/m2].
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Accessing Brother Support (Macintosh) on page 5 for further instructions.
(For DCP-7055W / DCP-7057W /
DCP-7065DN / DCP-7070DW)
Network scanning does not work.
See Network difficulties (For DCP-7055W / DCP-7057W / DCP-7065DN /
DCP-7070DW) on page 71.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
Adobe® Illustrator®.
69
B
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper.
 If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paper or a
Paper Jam message.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure that manual feed mode is not chosen in the printer driver.
 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers
on page 52.
 If the LCD shows the Paper Jam message and you still have a problem, see
Error and maintenance messages on page 54.
How do I print on envelopes?
You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application.
What paper can I use?
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes and labels that are made for laser machines. (For details, see
Acceptable paper and other print media on page 17.)
 You can load envelopes from the manual feed slot.
There is a paper jam.
Clear the jammed paper. (See Document Jams on page 57.)
Print quality difficulties
Difficulties
Printed pages are curled.
Suggestions
 Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
 Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 17.)
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 17 and Basic tab in the Software User's
Guide.)
 If this problem occurs when making copies or printing, set Toner Save mode
to Off in the machine menu settings. (See Toner Save in Chapter 1 of the
Advanced User's Guide.)
 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide.)
70
Troubleshooting
Network difficulties (For DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW)
Difficulties
Suggestions
Cannot print over a wired Network.
If you are having Network problems see the Network User's Guide for more
information.
Make sure your machine is powered on, is on-line and is in the Ready mode.
Print the Network Configuration list to see your current Network settings. (See
Network Configuration List in Chapter 1 of the Advanced User's Guide.)
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
The network scanning feature
does not work.
(Windows®)
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
 In Name: Enter any description, for example Brother NetScan.
 In Port number: Enter 54925.
 In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
B
(Macintosh)
 The network scanning feature may be unable due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.
 Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
Your computer cannot find your
machine.
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. (For details, see the instructions above.)
(Macintosh)
 The computer may be unable to detect the machine due to the firewall
settings. Change or disable the firewall settings. If you are using a third-party
personal Firewall software, see the User's Guide for your software or contact
the software manufacturer.
 Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
Cannot connect to wireless
network. (For DCP-7055W /
DCP-7057W / DCP-7070DW)
Investigate the problem using the WLAN Report. Press Menu, press a or b to
choose 5.Machine Info. (For DCP-7070DW) 4.Machine Info. (For
DCP-7055W / DCP-7057W) and press OK, press a or b to choose 5.WLAN
Report and press OK, and then press Start. For more details, see Quick Setup
Guide.
71
Other
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.
72
Troubleshooting
Improving the print quality
B
If you have a print quality problem, make a copy first (put a document on the scanner glass and
press Start). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections or try printing a different document. If the printout or test page printed
from the machine has a quality problem, check the following steps first. And then, if you still have
a print quality problem, check the chart below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a
To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
on page 17.)
b
Check that the drum unit and toner cartridge assembly is installed correctly.
Examples of poor print quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
Recommendation
 Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
 Check if the Toner Setting in Replace Toner is set to
Continue (Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
 Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault. See the
Safety and Legal booklet.
 If the whole page is too light, Toner Save mode may be on. Turn
off Toner Save mode in the machine menu settings or Toner
Save mode in the printer Properties of the driver. See Toner save
in Chapter 1 of the Advanced User's Guide or Advanced tab in
Chapter 2 of the Software User's Guide.
 Clean the corona wire of the drum unit. See Cleaning the corona
wire on page 46.
 Put in a new toner cartridge. See Replacing the toner cartridge
on page 33.
 Put in a new drum unit. See Replacing the drum unit on page 39.
73
B
Examples of poor print quality
Recommendation
 Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 17.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. See the Safety and Legal booklet.
 Put in a new toner cartridge. See Replacing the toner cartridge
on page 33.
 Put in a new drum unit. See Replacing the drum unit on page 39.
Grey background
 Make sure that you use paper that meets our specifications.
Rough-surfaced paper or thick print media may cause this
problem. See Acceptable paper and other print media
on page 17.
 Make sure that you choose the correct media type in the printer
driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 17 and Basic tab
in Chapter 2 of the Software User's Guide.
Ghost
 Choose Reduce Ghosting mode in the printer driver. See Ghost
Reduction Setting in Chapter 2 (for Windows®) or Chapter 8 (for
Macintosh) of the Software User's Guide.
 Put in a new toner cartridge. See Replacing the toner cartridge
on page 33.
 Put in a new drum unit. See Replacing the drum unit on page 39.
 The fuser unit may be contaminated. Call your Brother dealer.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
74
 Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. See Acceptable
paper and other print media on page 17.
 Clean the corona wire and the drum unit. See Cleaning the corona
wire on page 46 and Cleaning the drum unit on page 48.
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
 The fuser unit may be contaminated. Call your Brother dealer.
Troubleshooting
Examples of poor print quality
Recommendation
 Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 17.
 Choose Thick Paper mode in the printer driver, choose Thick in
the machine’s Paper Type menu setting or use thinner paper than
you are currently using. See Paper Type on page 16 and Basic
tab in the Software User's Guide.
 Check the machine’s environment. Conditions such as high
humidity can cause hollow print. See the Safety and Legal
booklet.
Hollow print
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
 Clean the corona wire inside the drum unit by sliding the green tab
from left to right and right to left several times. Be sure to return
the green tab to the home position (a). See Cleaning the corona
wire on page 46.
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
 The fuser unit may be contaminated. Call your Brother dealer.
B
All black
 Make sure that you use paper that meets our specifications. A
rough surfaced paper or thick print media can cause problems.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
 Make sure that you choose the appropriate media type in the
printer driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 17 and Basic tab
in the Software User's Guide.
 The problem may disappear by itself. Print multiple pages to clear
this problem, especially if the machine has not been used for a
long time.
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
 Clean the corona wire of the drum unit. See Cleaning the corona
wire on page 46.
ABCDEFGH
abcdefghijk
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
ABCD
abcde
01234
Lines across the page
75
Examples of poor print quality
Recommendation
 Check the machine's environment. Conditions such as high
humidity and high temperatures may cause this print quality
problem.
 If the problem is not solved after printing a few pages, put in a new
drum unit. (See Replacing the drum unit on page 39.)
White lines, bands or ribbing
across the page
94 mm
94 mm
 Make ten copies of a blank, white sheet of paper. See How to
copy on page 24. If the problem is not solved, the drum unit may
have glue from a label stuck on the OPC drum surface. Clean the
drum unit. See Cleaning the drum unit on page 48.
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
White Spots on black text and
graphics at 94 mm intervals
94 mm
94 mm
Black Spots at 94 mm intervals
 Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 17.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the
page
 If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum
unit. See Cleaning the drum unit on page 48.
 Do not use paper that has clips or staples because they will
scratch the surface of the drum.
 If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
 The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 33.
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
76
Troubleshooting
Examples of poor print quality
Recommendation
 Clean the corona wire inside the drum unit by sliding the green
tab. See Cleaning the corona wire on page 46.
ABCDEFGH
abcdefghijk
 Make sure the green tab of the corona wire is at the home
position (a).
ABCD
abcde
01234
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
Black lines down the page
 The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 33.
 The fuser unit may be contaminated. Call your Brother dealer.
Printed pages have toner stains
down the page.
 The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 33.
ABCDEFGH
abcdefghijk
 The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 39.
ABCD
abcde
01234
 Check if the Toner Setting in Replace Toner is set to
Continue (Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
White lines down the page
FGH
ABCDE
hijk
fg
e
d
c
ab
B
 Make sure that a torn piece of paper is not stuck inside the
machine blocking the scanner.
 Make sure that the paper or other print media is loaded correctly
in the paper tray and that the guides are not too tight or too loose
against the paper stack.
 Set the paper guides correctly. See Loading paper on page 9.
ABCD
abcde
01234
 The paper tray may be too full. See Loading paper on page 9.
Page skewed
 Check the paper type and quality. See Acceptable paper and
other print media on page 17.
 If you are using the manual feed slot, see Loading paper in the
manual feed slot on page 11.
 Check for loose objects such as torn paper inside the machine.
 Verify that the two green envelope levers inside the back cover
are set to the same position.
 Verify that the two grey Anti-Curl Levers inside the back cover are
set to the same position.
 If the problem only occurs during duplex printing, check for torn
paper in the duplex tray, verify that the duplex tray is inserted
completely, and verify that the back cover is closed completely.
77
Examples of poor print quality
Recommendation
 Check the paper type and quality. High temperatures and high
humidity will cause paper to curl. See Acceptable paper and other
print media on page 17.
 If you do not use the machine often, the paper may have been in
the paper tray too long. Turn over the stack of paper in the paper
tray. Also, fan the paper stack and then rotate the paper 180 in
the paper tray.
 Open the back cover (face-up output tray) for the machine to eject
printed pages onto the face-up output tray.
Curled or wavy
 Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
Windows®) or Print Settings (For Macintosh) in the Software
User's Guide.
 Make sure that the paper is loaded correctly. See Loading paper
on page 9.
B DEFGH
abc efghijk
A CD
bcde
1 34
Wrinkles or creases
78
 Check the paper type and quality. See Acceptable paper and
other print media on page 17.
 Turn over the stack of paper in the tray or try rotating the paper
180 in the input tray.
Troubleshooting
Examples of poor print quality
Recommendation
 Make sure that the two green envelope levers inside the back
cover are pulled down when you print the envelope.
Envelope creases
B
Note
When you have finished printing, open the back cover and reset
the two green levers back to their original position.
79
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Open the back cover and make sure that the two green envelope
levers on the left and right hand sides are in the up position.
Poor fixing
 Choose Improve Toner Fixing mode in the printer driver. See
Other Print Options (for Windows®) or Print Settings (For
Macintosh) in the Software User's Guide.
If this selection does not provide enough improvement, select
Thicker Paper in Media Type settings.
80
Troubleshooting
Examples of poor print quality
Recommendation
 Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
Windows®) or Print Settings (For Macintosh) in the Software
User's Guide.
 Turn the paper over in the paper tray, and print again. (Excluding
letterhead paper) If the problems remains, switch the Anti-Curl
Levers as follows:
Curled
a
b
Open the back cover.
Lift the lever (1) and slide the two grey levers (2) in the
direction of the arrow.
1
2
B
2
1
2
81
Examples of poor print quality
Recommendation
 Lift up the output tray support flap (1).
Curled
1
82
Troubleshooting
Machine Information
Checking the Serial Number
Note
B
B
Unplug the interface cable before you
choose Network or All Settings.
You can see the machine’s Serial Number on
the LCD.
How to reset the machine
a
b
a
b
Press Menu.
(For DCP-7055 / DCP-7057 /
DCP-7060D)
Press a or b to choose 3.Machine
Info..
Press OK.
(For DCP-7055W / DCP-7057W /
DCP-7065DN)
Press a or b to choose 4.Machine
Info..
Press OK.
d
Press a or b to choose 1.General
Setup.
Press OK.
Press a or b to choose 5.Reset.
Press OK.
d
Press a or b to choose the type of reset
function you want to use.
Press OK.
e
Do one of the following:
 To reset the settings, press a to
choose Reset. Then go to step f.
Press a or b to choose 1.Serial No..
Press OK.
 To exit without making changes,
press b to choose Exit.
Then go to step g.
f
Press Stop/Exit.
Reset functions
Press Menu.
c
(For DCP-7070DW)
Press a or b to choose 5.Machine
Info..
Press OK.
c
B
 To reboot the machine, press a to
choose Yes.
The machine will begin the reset.
B
 To exit without rebooting, press b to
choose No.
Then go to step g.
The following reset functions are available:
1 (For DCP-7055W / DCP-7057W /
DCP-7065DN / DCP-7070DW)
Network
You will be asked if you want to reboot
the machine. Do one of the following:
g
Press Stop/Exit.
You can reset the internal print server
back to its default factory settings such as
the password and IP address information.
2 All Settings
You can reset all the machine’s settings
back to its default factory settings.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
83
B
C
Menu and features
On-screen
programming
How to access the menu
mode
C
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
a
b
Press Menu.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
Menu table
You can program your machine by using the
Menu table on page 86. These pages list the
menu selections and options. Press Menu
and then press a or b to access the menus
and program your machine. For example, to
set Copy Quality to Photo Quality
a
b
Press Menu.
c
Press a or b to choose 1.Quality.
Press OK.
d
Press a or b to choose Photo.
Press OK.
e
Press Stop/Exit.
84
Press a or b to choose 2.Copy.
Press OK.
C
Choose an option. You can scroll
through each menu level by pressing a
or b for the direction you want.
C
C
Menu and features
Menu keys
C
Access the menu.
Go to the next menu
level.
Accept an option.
Exit the menu by
pressing repeatedly.
Go back to the previous
menu level.
C
Scroll through the
current menu level.
Exit the menu.
85
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
1.General
Setup
1.Paper
1.Paper
Type
—
Thin
Sets the type of
paper in the paper
tray.
16
Sets the size of the
paper in the paper
tray.
16
Increases the page
yield of the toner
cartridge.
See 1.
Plain*
Page
Thick
Thicker
Recycled
Paper
Label
2.Paper
Size
—
A4*
Letter
Executive
A5
A5 L
A6
B5
B6
2.Ecology
1
1.Toner
Save
—
On
Off*
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
86
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General
Setup
2.Ecology
2.Sleep
Time
—
Range varies
depending on
models.
Conserves power.
See 1.
—
—
(Continued)
(Continued)
003Min*
3.LCD
Contrast
-nnnno+
-nnnon+
Adjusts the contrast
of the LCD.
-nnonn+*
-nonnn+
-onnnn+
4.Replace
Toner
—
5.Reset
1.All
Settings
—
1.Network
—
(For
DCP-7055/
DCP-7057/
DCP-7060D)
5.Reset
(For
DCP-7055W/
DCP-7057W/
DCP-7065DN/
DCP-7070DW)
0.Local
Language
1
—
Continue
Stop*
a Reset
b Exit
a Reset
b Exit
2.All
Settings
—
—
(Choose your
language)
a Reset
b Exit
—
The machine will
stop printing until you
replace the toner
cartridge.
Restores the
machine's settings to
the original factory
default settings.
83
Restores the
machine's network
settings to the
original factory
default settings.
C
Restores all the
machine's settings to
the original factory
default settings.
Allows you to change
the LCD language for
your country.
8
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
87
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Copy
1.Quality
—
Auto*
You can choose the
Copy resolution for
your type of
document.
See 1.
Text
Photo
Graph
2.Brightness
—
-nnnno+
-nnnon+
Adjust the brightness
for copies.
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
—
-nnnno+
-nnnon+
Adjusts the contrast
for copies.
-nnonn+*
-nonnn+
-onnnn+
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
1.Print
Options
1.Internal
Font
—
Prints a list of the
machine’s internal
fonts.
See 2.
2.Configuratio
n
—
Prints a list of the
machine’s printer
settings.
3.Test Print
—
Prints a test page.
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
(For
DCP-7070DW)
2.Duplex
On(Long Edge)
On(Short Edge)
3.Reset
Printer
—
1
See Advanced User's Guide.
2
See Software User's Guide.
1.Reset
2.Exit
The factory settings are shown in Bold with an asterisk.
88
Restores the printer
settings to the original
factory default
settings.
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
3.Network
1.TCP/IP
1.Boot
Method
—
Auto*
Chooses the Boot
method that best
suits your needs.
(For
DCP-7065DN)
Static
RARP
BOOTP
DHCP
2.IP Address
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet
Mask
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
—
BRNXXXXXXXXXXXX
Enter the Node
name.
6.WINS
Config
—
Auto*
Chooses the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
89
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
3.Network
1.TCP/IP
—
Primary
(For
DCP-7065DN)
(Continued)
7.WINS
Server
Specifies the IP
address of the
primary or secondary
WINS server.
[000-255]. [000-255].
[000-255]. [000-255]
(Continued)
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
—
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
—
On*
Off
0.IPv6
—
On
Off*
2.Ethernet
—
—
Auto*
100B-FD
Automatically
allocates the IP
address from the
link-local address
range.
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.
brother.com/ for
more information.
Chooses the
Ethernet link mode.
100B-HD
10B-FD
10B-HD
3.Status
—
—
Active 100B-FD
Active 100B-HD
Shows the Ethernet
link status.
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
4.MAC
Address
—
—
—
Shows the MAC
address of the
machine.
0.Network
Reset
—
a Reset
Reboot OK?
b Exit
a Yes b No
Restore all network
settings to factory
default.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
90
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
3.Network
1.TCP/IP
1.Boot
Method
—
Auto*
Chooses the Boot method
that best suits your needs.
(For
DCP-7055W /
DCP-7057W)
Static
RARP
BOOTP
DHCP
2.IP Address
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet
Mask
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet mask.
4.Gateway
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway address.
5.Node Name
—
BRWXXXXXXXXXXXX
Enter the Node name.
6.WINS
Config
—
Auto*
Chooses the WINS
configuration mode.
7.WINS
Server
—
Static
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP address of
the primary or secondary
WINS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
—
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP address of
the primary or secondary
DNS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
—
On*
Off
0.IPv6
—
On
Off*
Automatically allocates the
IP address from the link-local
address range.
Enable or Disable the IPv6
protocol. If you want to use
the IPv6 protocol, visit
http://solutions.brother.com/
for more information.
2.Setup
Wizard
—
—
—
You can configure your print
server.
3.WPS/AOSS
—
—
—
You can easily configure
your wireless network
settings using the one-button
push method.
4.WPS w/PIN
Code
—
—
—
You can easily configure
your wireless network
settings using WPS with a
PIN code.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
91
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
3.Network
5.WLAN
Status
1.Status
—
Active(11b)
You can see the current
wireless network status.
(For
DCP-7055W /
DCP-7057W)
Active(11g)
WLAN OFF
(Continued)
AOSS Active
Connection Fail
2.Signal
—
Strong
Medium
You can see the current
wireless network signal
strength.
Weak
None
3.SSID
—
—
You can see the current
SSID.
4.Comm. Mode
—
Ad-hoc
You can see the current
Communication Mode.
Infrastructure
6.MAC
Address
—
—
—
Shows the MAC address of
the machine.
7.WLAN
Enable
—
—
On
Enable or disable the
wireless LAN manually.
0.Network
Reset
—
Off*
—
a Reset
b Exit
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
92
Restores all network settings
to factory default.
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
1.Wired LAN
1.TCP/IP
1.Boot
Method
Auto*
Chooses the Boot
method that best
suits your needs.
(For
DCP-7070DW)
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet
Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
6.WINS
Config
Auto*
Chooses the WINS
configuration mode.
7.WINS
Server
Primary
Static
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
WINS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
On*
Off
0.IPv6
On
Off*
Automatically
allocates the IP
address from the
link-local address
range.
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.
brother.com/ for
more information.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
93
C
Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
1.Wired LAN
2.Ethernet
—
Auto*
(For
DCP-7070DW)
(Continued)
Chooses the
Ethernet link mode.
100B-FD
100B-HD
(Continued)
10B-FD
10B-HD
3.Wired
Status
—
Active 100B-FD
Active 100B-HD
You can see the
current wired status.
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
2.WLAN
4.MAC
Address
—
—
Shows the MAC
address of the
machine.
5.Set to
Default
—
1.Reset
Restore the wired
network setting to
factory default.
6.Wired
Enable
—
1.TCP/IP
1.Boot
Method
2.Exit
On*
Off
Auto*
Static
Enable or Disable the
Wired LAN manually.
Chooses the Boot
method that best
suits your needs.
RARP
BOOTP
DHCP
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet
Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
BRWXXXXXXXXXXXX
Enter the Node
name.
6.WINS
Config
Auto*
Chooses the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
94
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.WLAN
1.TCP/IP
Primary
(For
DCP-7070DW)
(Continued)
(Continued)
7.WINS
Server
Specifies the IP
address of the
primary or secondary
WINS server.
(Continued)
[000-255]. [000-255].
[000-255]. [000-255]
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
On*
Off
0.IPv6
On
Off*
Automatically
allocates the IP
address from the
link-local address
range.
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.
brother.com/ for
more information.
2.Setup
Wizard
—
—
You can configure
your print server.
3.WPS/AOSS
—
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN
Code
—
—
You can easily
configure your
wireless network
settings using WPS
with a PIN code.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
95
C
Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.WLAN
1.Status
Active(11b)
(For
DCP-7070DW)
(Continued)
5.WLAN
Status
You can see the
current wireless
network status.
Active(11g)
Wired LAN
Active
(Continued)
WLAN OFF
AOSS Active
Connection Fail
2.Signal
Strong
Medium
Weak
You can see the
current wireless
network signal
strength.
None
3.SSID
—
You can see the
current SSID.
4.Comm. Mode
Ad-hoc
You can see the
current
Communication
Mode.
Infrastructure
0.Network
Reset
6.MAC
Address
—
—
Shows the MAC
address of the
machine.
7.Set to
Default
—
1.Reset
Restore the wireless
network settings to
factory default.
8.WLAN
Enable
—
—
a Reset
Reboot OK?
b Exit
a Yes b No
2.Exit
On
Off*
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
96
Enable or disable the
wireless LAN
manually.
Restores all network
settings to factory
default.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
3.Machine Info.
1.Serial No.
—
—
You can check the
serial number of your
machine.
83
(For DCP-7055,
DCP-7057 and
DCP-7060D)
2.Page Counter
—
Total
You can check the
number of total
pages the machine
has printed during its
life.
See 1.
4.Machine Info.
List
(For DCP-7055W /
DCP-7057W /
DCP-7065DN)
Copy
5.Machine Info.
(For DCP-7070DW)
Print
3.User
Settings
—
—
4.Network
Config
—
—
—
—
—
—
Page
(For DCP-7055W /
DCP-7057W /
DCP-7065DN /
DCP-7070DW)
5.WLAN Report
(For DCP-7055W /
DCP-7057W /
DCP-7070DW)
4.Drum Life
(For DCP-7055 /
DCP-7057 /
DCP-7060D
You can check the
percentage of a
Drum life that
remains available.
C
5.Drum Life
(For DCP-7065DN)
6.Drum Life
(For DCP-7055W /
DCP-7057W /
DCP-7070DW)
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
97
D
Specifications
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/ for details.
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
(For DCP-7055 / DCP-7057) 16 MB
(For DCP-7055W / DCP-7057W / DCP-7060D / DCP-7065DN /
DCP-7070DW) 32 MB
LCD (liquid crystal
display)
16 characters  2 lines
Power Source
220 - 240 V AC 50/60Hz
Power Consumption 1
Peak:
1080 W
Copying: 2
Approx. 445 W at 25 C
Ready:
Approx. 55 W at 25 C
For Wireless models
(WLAN: On) Sleep:
Approx. 2.8 W
(WLAN: Off) Deep Sleep:
(For DCP-7055W / DCP-7057W /
DCP-7070DW) Approx. 1.0 W
For non-Wireless models
Deep Sleep:
Approx. 0.9 W
Note
All figures stated above (except Peak) are average figures.
1
USB connection to PC
2
When making a copy from one sheet
98
Specifications
Dimensions
DCP-7065DN
D
316 mm
398.5 mm
405 mm
DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W / DCP-7060D /
DCP-7070DW
D
268 mm
405 mm
Weight
With Consumables:
398.5 mm
(For DCP-7055 / DCP-7055W /
DCP-7057 / DCP-7057W) 9.8 kg
(For DCP-7060D) 10.1 kg
(For DCP-7065DN) 11.4 kg
(For DCP-7070DW) 10.3 kg
D
99
Noise level
Sound power 1
Operating:
(For DCP-7055 / DCP-7055W / DCP-7057 /
DCP-7057W)
LWAd = 6.60 B (A)
(For DCP-7060D / DCP-7065DN /
DCP-7070DW)
LWAd = 6.40 B (A) 2
Standby:
(For DCP-7055 / DCP-7055W / DCP-7057 /
DCP-7057W)
LWAd = 4.30 B (A)
(For DCP-7060D)
LWAd = 4.27 B (A)
(For DCP-7065DN / DCP-7070DW)
LWAd = 4.22 B (A)
Sound pressure
Operating (Printing):
LPAm = 53 dB (A)
Standby:
LPAm = 30 dB (A)
1
Measured in accordance with ISO 9296.
2
Office equipment with LWAd > 6.30 B (A) is not suitable for use in room where people do primarily intellectual work.
Such equipment should be placed in separate rooms because of the noise emission.
Temperature
Humidity
ADF (automatic document
feeder)
(For DCP-7065DN)
100
Operating:
10 to 32.5C
Storage:
0 to 40C
Operating:
20 to 80% (without condensation)
Storage:
10 to 90% (without condensation)
Up to 35 pages (Staggered) [80 g/m2]
Specifications
Document Size
Document Size
(Single-sided)
D
ADF Width:
147.3 to 215.9 mm
(For DCP-7065DN)
ADF Length:
147.3 to 355.6 mm
(For DCP-7065DN)
Scanner Glass Width:
Max. 215.9 mm
Scanner Glass Length:
Max. 297 mm
D
101
Print media
Paper Input
D
Paper Tray
 Paper Type:
Plain paper, Thin paper or Recycled paper
 Paper Size:
Letter, A4, B5 (ISO/JIS), A5,
A5 (Long Edge), B6 (ISO), A6, Executive
 Paper Weight:
60 to 105 g/m2
 Maximum Paper Tray
Capacity:
Up to 250 sheets of 80 g/m2
Plain paper
Manual Feed Slot (Manual)
 Paper Type:
Envelopes, Labels 1, Thin paper, Thick
paper, Thicker paper, Recycled paper,
Bond paper or Plain paper
 Paper Size:
Width: 76.2 to 216 mm
Length: 116 to 406.4 mm
 Paper Weight:
60 to 163 g/m2 2
 Maximum Paper Tray
Capacity:
One sheet at a time 80 g/m2 Plain paper
Paper Output Face-Down Output Tray
Face-Up Output Tray
Duplex
Printing
 Paper Size
(Automatic Duplex):
(For
DCP-7060D /
DCP-7065DN /
DCP-7070DW)
 Paper Weight
(Automatic Duplex):
 Paper Type
(Automatic Duplex):
Up to 100 sheets (face down print delivery
to the Face down output paper tray)
One sheet (face up print delivery to the
Face up output paper tray)
A4
60 to 105 g/m2
Plain paper or Recycled paper
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
2
60 to 105 g/m2 for duplex print.
102
Specifications
Copy
D
Color/Monochrome
Monochrome
Copy Width
Max. 204 mm
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
Resolution
Up to 600  600 dpi
First Copy Out Time
(For DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W)
Less than 12 seconds (from the READY mode and standard tray)
(For DCP-7060D / DCP-7065DN / DCP-7070DW)
Less than 11 seconds (from the READY mode and standard tray)
Ready
At 25C
D
103
Scanner
D
Colour/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows® 7)
Mac OS X 10.4.11, 10.5.x, 10.6.x 1
WIA Compliant
Yes (Windows® XP/Windows Vista®/Windows® 7)
Colour Depth
48 bit internal / 24 bit external colour
Resolution
Up to 19200  19200 dpi (interpolated) 2
Up to 600  2400 dpi (optical) 2 (from Scanner Glass)
Up to 600  600 dpi (optical) 2 (from ADF (For DCP-7065DN))
Scanning Width
Max. 204 mm
Greyscale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200  1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200  19200 dpi can be chosen by using the scanner utility)
104
Specifications
Printer
Automatic 2-sided
(Duplex) Print
D
Yes
(For DCP-7060D /
DCP-7065DN /
DCP-7070DW)
Emulations
(For DCP-7070DW)
PCL6
Resolution
600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality
Print Speed
(Duplex)
Up to 5 pages/minute (A4 size) 1
Print Speed
(For DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W)
Up to 20 pages/minute (A4 size) 1
(For DCP-7060D)
Up to 24 pages/minute (A4 size) 1
(For DCP-7065DN / DCP-7070DW)
Up to 26 pages/minute (A4 size) 1
First Print Out Time
(For DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W)
Less than 10.0 seconds (from the READY mode and standard tray)
(For DCP-7060D / DCP-7065DN / DCP-7070DW)
Less than 8.5 seconds (from the READY mode and standard tray)
1
D
The print speed may vary depending on the type of document you print.
105
Interfaces
D
USB
We recommend to use a USB cable (Type A/B) that is no more than
2 metres long. 1 2
Ethernet 3
Use an Ethernet UTP cable category 5 or greater.
(DCP-7065DN /
DCP-7070DW)
Wireless LAN
(DCP-7055W /
DCP-7057W /
DCP-7070DW)
IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a
USB 1.1 interface.
2
Third-party USB ports are not supported.
3
See Network (DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW) on page 110 and the Network User's Guide
for detailed network specifications.
106
Specifications
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Windows®
Operating
System 1
Processor
Minimum
Speed
Minimum Recommended
RAM
RAM
Windows® Intel®
2000
Pentium® II
Professional 4 or equivalent
64 MB
Windows®
XP
Home 2 5
Windows®
XP
Professional 2 5
128 MB
256 MB
Windows®
XP
Professional
x64
Edition 2 5
64-bit
(Intel®64 or
AMD64)
supported
CPU
256 MB
512 MB
Windows
Vista® 2 5
Intel®
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
512 MB
1 GB
Windows® Intel®
725
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
1 GB
(32-bit)
2 GB
(64-bit)
Hard Disk Space
to install
For
Drivers
For
Applications
150 MB
500 MB
500 MB
1.2 GB
Supported Supported
PC
PC
Software
Interface 3
Functions
Printing,
Scanning
USB,
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
D
1 GB
(32-bit)
2 GB
(64-bit)
650 MB
107
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Windows®
Operating
System 1
Processor
Minimum
Speed
Minimum Recommended
RAM
RAM
Windows
Server®
2003
(print only
via
network)
Intel®
Pentium® III
or equivalent
256 MB
512 MB
Windows
Server®
2003 x64
Edition
(print only
via
network)
64-bit
(Intel®64 or
AMD64)
supported
CPU
Windows
Server®
2008
(print only
via
network)
Intel®
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
512 MB
2 GB
Windows
Server®
2008 R2
(print only
via
network)
64-bit
(Intel®64 or
AMD64)
supported
CPU
Macintosh Mac OS X
Operating 10.4.11
System
10.5.x
PowerPC
G4/G5
Intel® Core™
Processor
512 MB
1 GB
Mac OS X
10.6.x
Intel® Core™
Processor
1 GB
2 GB
Hard Disk Space
to install
For
Drivers
For
Applications
Supported Supported
PC
PC
Software
Interface 3
Functions
50 MB
N/A
Printing
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
80 MB
400 MB
Printing,
Scanning
USB,
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
1
Internet Explorer® 6.0 or greater.
2
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
3
Third-party USB ports are not supported.
4
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000.
5
PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and
Windows® 7.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
108
Specifications
Consumable items
D
Russian customers: Please refer to the Russian guide for information on your consumable items.
Toner Cartridge
Starter Toner Cartridge:
Approx. 700 pages (A4) 1
(Except DCP-7065DN /
DCP-7070DW)
Standard Toner Cartridge:
TN-2010 (For DCP-7055 /
DCP-7055W / DCP-7057)
Approx. 1,000 pages (A4) 1
TN-2210 (For DCP-7060D /
DCP-7065DN / DCP-7070DW)
Approx. 1,200 pages (A4) 1
High-Yield Toner Cartridge:
Drum Unit
TN-2220 (For DCP-7060D /
DCP-7065DN / DCP-7070DW)
Approx. 2,600 pages (A4) 1
DR-2200
Approx. 12,000 pages (A4) 2
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum yield is approximate, and may vary by type of use.
D
109
Network (DCP-7055W / DCP-7057W / DCP-7065DN /
DCP-7070DW)
Note
For details about the full Network specifications, see the Network User's Guide.
LAN
You can connect your machine to a network for Network
Printing and Network Scanning. Also included is Brother
BRAdmin Light 1 Network Management software.
Security Protocols
Wired
(DCP-7065DN / DCP-7070DW)
1
APOP, POP before SMTP, SMTP-AUTH
Wireless
(DCP-7055W / DCP-7057W /
DCP-7070DW)
APOP, POP before SMTP, SMTP-AUTH
Wireless Network Security
(DCP-7055W / DCP-7057W /
DCP-7070DW)
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wireless Network Setup
Support Utility
(DCP-7055W / DCP-7057W /
DCP-7070DW)
AOSS™
Yes
WPS
Yes
BRAdmin Professional and Web BRAdmin (not available for DCP-7055W / DCP-7057W) are available as a download
from http://solutions.brother.com/.
110
D
E
Index
A
E
ADF (automatic document feeder)
using .....................................................21
Envelopes ....................................12, 17, 19
Error messages on LCD .......................... 54
Drum Error ........................................... 39
Drum Stop ............................................ 39
Duplex Disabled ................................... 55
Init Unable XX ...................................... 55
Jam Duplex .......................................... 55
No Paper .............................................. 55
Out of Memory ..................................... 56
Print Unable XX .................................... 56
Replace Drum ...................................... 39
Replace Toner ...................................... 34
Toner Ended ........................................ 34
Toner Low ............................................ 34
C
Cleaning
Cleaning:paper pick-up rollers ..............52
corona wire ...........................................46
drum unit ...............................................48
scanner .................................................45
Consumable items ...................................32
disposal .................................................37
replacing ...............................................54
Control panel overview ..............................6
Copy .........................................................24
keys ........................................................6
F
D
Folio ................................................... 16, 17
Document
how to load .................................... 21, 22
jams ......................................................57
Drum unit
cleaning ......................................... 46, 48
replacing ...............................................39
Duplex
key ..........................................................6
paper jam ..............................................66
printing ................................................102
troubleshooting .............................. 55, 69
G
Greyscale .............................................. 104
H
HELP
LCD messages ..................................... 84
Menu Table .......................................... 86
J
Jams
document ............................................. 57
paper .................................................... 59
L
Labels ................................... 11, 12, 17, 20
LCD (liquid crystal display) .................. 7, 84
111
E
M
R
Machine information
how to reset the machine ......................83
reset functions .......................................83
serial number ........................................83
Maintenance, routine ...............................44
replacing
drum unit ............................................39
toner cartridge ....................................33
Menu Table ..............................................86
Mode, entering
copy ......................................................24
Replacing
drum unit .............................................. 39
toner cartridge ...................................... 33
Resolution
copy .................................................... 103
print .................................................... 105
scan .................................................... 104
S
OPC drum ................................................76
Out of Memory message ..........................56
Safety Instructions .......................................i
Scan .................................................... 6, 26
Scanner glass
using ..................................................... 22
Serial number
how to find ...............See inside front cover
P
T
Paper .............................................. 17, 102
how to load ..............................................9
in manual feed slot .............................11
in paper tray .........................................9
jams ............................................... 55, 59
recommended ................................ 17, 18
size ................................................. 16, 17
tray capacity ..........................................17
type ................................................ 16, 17
Print
difficulties ..............................................68
emulation ............................................105
quality ....................................................70
resolution ............................................105
specifications ......................................105
Print quality ..............................................73
Programming your machine .....................84
Toner cartridge
replacing ............................................... 33
Troubleshooting ....................................... 54
document jam ................................. 57, 58
error messages on LCD ....................... 54
if you are having difficulty
copy quality ....................................... 68
network .............................................. 71
paper handling .................................. 70
print quality ........................................ 70
printing .............................................. 68
scanning ............................................ 69
software ............................................. 69
maintenance messages on LCD .......... 54
paper jam .......................... 59, 60, 62, 66
O
Q
Quality
printing ..................................................70
112
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.