Product Strategy 040177/1 FK Marketing, WS 2006 MMag. Katharina Roth Group 5: Stefan Gartler, Martina Krobath, Clemens Nimmerfall, Elisabeth Raming Index Part 1: Brand & Corporate Identity Management • • • • • • • • • • • Product & Brand Prduct Line & Product Mix Brand Types Why Strong Brands Are Important? Brand Building Key Branding Decisions Rebranding Brand Extension & Brand Stretching Co-branding Global & Pan-European Branding Corporate Identity Mangement 30.11.2006 Part 2: Life Cycle, Portfolio Planning & Growth Strategies • • • • • Product Strategy Product Life Cycle Managing Brand & Product Line Portfolios BCG Matrix MA-CP Model Product Strategy For Growth 2 Part 1 Brand and Corporate Identity Management Chapter 8 Product and Brands Product: • Anything that is capable of satisfying customer needs Branding: • Process by which companies distinguish their product offerings from the competition 30.11.2006 Product Strategy 4 Product Line and Product Mix Product Line: • A group of brands that are closely related in terms of their functions and benefits they provide Æ product depth Product Mix: • Total set of brands marketed in a company (= sum of product lines) Æ product width 30.11.2006 Product Strategy 5 Brand Types Manufacturer Brands: • Are created by producers and bear their own chosen brand name Own-Label Brands: • Are created and owned by distributors Fighter Brands: • Are low-price alternatives of manufacturer brands to compete with low-price supermarket own-label brands 30.11.2006 Product Strategy 6 Why strong brands are important? To Companies: To Consumers: • Company value • Consumer perceptions and preferences • Barrier to competition • High profits • Base for brand extensions • Qualitiy certification • Trust QUIZ 30.11.2006 7 Product Strategy Brand Building Augmented product = core product + extra functional/emotional value Successful brand building through 7 factors: Quality Well-blended communications Quality Internal marketing Being first Long-term perspective Positioning Repositioning 30.11.2006 Brand building Product Strategy 8 Key Branding Decisions • Brand names ... • Family brand names • Names used for all products • Individual brand names • • • Do not identify a brand with a particular company Combination brand names 30.11.2006 • • should evoke positive associations should be easy to pronounce and remember may suggest product benefits may suggest what the brand is offering in a distinctive way may be numeric or alphanumeric for technological products should be transferable should not infringe existing registered brand names Product Strategy 9 Rebranding Why rebrand? • • • • • • • • • • Merger and acquisitions Desire to create a new image/position in the marketplace Sale or acquisition of parts of a business Corporate strategy changes Brand familiarity International marketing considerations Harmonization of brand names across national boundaries Discouraging of parallel importing Consolidation of brands within a national boundary Legal problems 30.11.2006 Product Strategy 10 Brand Extension and Stretching Brand Equity: • Goodwill associated with a brand name, which adds tangible value to a company through the resulting higher sales and profits Brand Extension: • Use of an established brand name on a new brand within the same broad market or product category Brand Stretching: • An established brand name is used for brands in unrelated markets or product categories 30.11.2006 11 Product Strategy Co-branding Product-based co-branding Communications-based co-branding • Involves the linking of two or more existing brands from different companies to form a product in which brand names are visible to consumers • Involves the linking of two or more existing brands from different companies for the purpose of joint communication ÆParallel co-branding ÆIngredient co-branding 30.11.2006 QUIZ Product Strategy 12 Global/Pan-European Branding I. Global branding: • Achievement of brand penetration worldwide Global branding decisions: • Brand form • Brand communications • Brand additionals 30.11.2006 13 Product Strategy Global/Pan-European Branding II. Achieving a global/pan-European brand: Criteria for Evaluation Strategy 30.11.2006 Speed Control Investment Geographic expansion Slow High Medium Brand acquisition Fast Medium High Brand alliance Moderate Low Low Product Strategy 14 Corporate Identity Management • Ethos, aims and values of an organization, presenting a sense of its individuality, which helps to differentiate it from its competitors Dimensions of corporate identity: AC2ID test 1. Actual identity 2. Communicated identity 3. Conceived identity 4. Ideal identity 5. Desired identity 30.11.2006 Product Strategy Part 2 Product Life Cycle, Portfolio Planning, Product Growth Strategies Chapter 9 15 Product Life Cycle I. Sales Profits Source: http://www.tutor2u.net/business/marketing/products_lifecycle.asp 30.11.2006 Product Strategy QUIZ 17 Product Life Cycle II. Uses of the product life cycle: • • • • • Product termination Growth projections Product planning Dangers of overpowering Marketing objectives and strategies over the plc 30.11.2006 Product Strategy 18 Introduction Growth Maturity Decline Strategic marketing objective Build Build Hold Harvest/Manage for cash/Divest Strategic focus Expand market Penetration Protect share/Innovation Productivity Brand objective Product awareness and trial Brand preference Brand loyality Brand exploitation Products Basic Differentiated Differntiated Rationalized Promotion Creating awareness/Trial Creating awareness/Trial/ Repeat purchase Maintaining awarenes/Repeat purchase Cut/Eliminated Price High Lower Lowest Rising Distribution Patchy Wider Intensive Selective 30.11.2006 Product Strategy 19 Product Life Cycle III. Limitations of the product life cycle: • • • • Fads and classics Marketing effects Unpredictability Misleading objective and strategy prescriptions 30.11.2006 Product Strategy 20 Managing Brand and Product Line Portfolios Portfolio planning: • Process of managing groups of brands and product lines 2 tools for decision-making: • Boston Consulting Group Growth-Share Matrix (BCG Matrix) • General Electric Market Attractiveness-Competitive Position Model (MA-CP Model) 30.11.2006 Product Strategy 21 BCG Matrix I. 30.11.2006 Product Strategy 22 BCG Matrix II. Guidelines for setting strategic objectives: Stars Problem Children • • • • • Build sales and/or market share Invest to maintain/increase leadership position Repel competitive challenges • Build selectively Focus on defendable niche where dominance can be achieved Harvest or divest the rest Cash Cows Dogs • • • • • Hold sales an/or market share Defend position Use excess cash to support stars, selected problem children and new product development 30.11.2006 Harvest or divest Focus on defendable niche QUIZ 23 Product Strategy MA-CP Model 1 3 1: Build 2: Hold 3: Build/Hold/Harvest 2 4: Harvest 4 5: Divest 5 Competitive Strength 30.11.2006 Product Strategy 24 Criticism BCG Matrix MA-CP Model • Cash Flows not always determinable by product‘s position • Distracts management • Ignores interdependencies • Building stars might be inappropriate • Competitors‘ reactions are ignored 30.11.2006 • Requires managerial agreement • Requires managerial bias 25 Product Strategy Product Strategy for Growth I. Ansoff Matrix Source: http://www.strategicassets.co.uk/ansoff_matrix.htm 30.11.2006 Product Strategy 26 Product Strategies for Growth II. Market penetration: • Winning competitors’ customers • Buy competitors • Discouraging competitive entry Market expansion: • Converting non-users to users • Increasing usage rate Product development: • Prodcut line extension • Product replacement • Innovation 30.11.2006 Market development: • Promotion of new uses • Marketing of existing products to new market segments Entry into new markets: • New products for new markets Product Strategy Thank you for your attention! 27 References Jobber, David: Principles and Practice of Marketing. London: McGraw-Hill, 2004. The 100 Top Brands: http://www.businessweek.com/pdfs/2005/0531_globalbrand.pdf Access: 24.11.2006 Images: Ansoff Matrix: http://www.strategicassets.co.uk/AnsoffMatrix6.gif Access: 24.11.2006 Apple Ipod: http://www.apple-history.com/images/models/ipod_mini.jpg Access: 23.11.2006 BenQ Mobile Phone: http://asia.cnet.com/i/r/2006/hp/39249860/b001.jpg Access: 24.11.2006 Coca-Cola: http://www.childrensmiraclenetwork.org/images/coke_logo2.jpg Access: 23.11.2006 Disney: http://reviews.mobilewhack.com/disney_logo.jpg Access: 23.11.2006 GE: http://www.acca.com/anniversary/logo/generalelectric.jpg Access: 23.11.2006 Häagen Dazs: http://nightwish.bleublog.ch/files/images/2006/3/450/mob28_1142785540.jpg Access: 23.11.2006 HP: http://www.monitor.si/images/novice/slika/2008_08_17_m_hp.jpg Access: 23.11.2006 IBM: http://www.cpdm.iisc.ernet.in/plm06/IBM_Logo1.jpg Access: 23.11.2006 Intel: http://www.core77.com/blog/images/_41170098_intel_logo203.jpg Access: 23.11.2006 McDonald’s: http://www.schilloxmedia.de/images/content/referenzen/mc_donalds_logo.jpg Access: 23.11.2006 Microsoft: http://www.keeptabs.org/wp-content/uploads/2006/08/microsoft-logo.jpg Access: 23.11.2006 Nokia: http://www.laflecha.net/img/news/0/3/nokia-logo(1)_bg.jpg Access: 23.11.2006 Product Life Cycle: http://www.tutor2u.net/business/marketing/products_lifecycle.asp Access: 24.11.2006 Sony MP3-Player: http://www.hauser.lu/images/products/ne-w107.jpg Access: 23.11.2006 30.11.2006 29 Product Strategy QUIZ 30.11.2006 + = ? + = ? Product Strategy BACK 30 QUIZ Introduction E-Conferencing Growth Maturity Email Faxes Decline Handwritten letters Faxes, E-Conferencing, Email, Handwritten letters 30.11.2006 Product Strategy BACK 31 QUIZ The 8 TOP Brands based on Brand Value http://www.businessweek.com/pdfs/2005/0531_globalbrand.pdf 30.11.2006 Product Strategy BACK 32 QUIZ Problem Children • Sony Mp3-Player • Apple Ipod • BenQ/Siemens Mobile Phones • Microsoft Windows 30.11.2006 BACK Product Strategy 33 Rebranding Managing the rebranding process Set rebranding objectives Generation of new names 1st key decision: Screening Chosing a new brand name Information search Consumer research Choice of a new brand name 30.11.2006 Product Strategy 34 Rebranding Implementing the name change 2nd key decision 5 key issues: • Co-ordination • Communication • Understanding what the consumer identifies with the brand • Providing assistance to distributors/retailers • Speed of change 30.11.2006 Product Strategy 35 Ethical Issues Concerning Products • • • • Product safety Planned obsolescence Deceptive packaging Branding and developing economies 30.11.2006 Product Strategy 36 Corporate Identity Management Managing corporate identity programmes: 1. Reveal the 5 identities 2. Examine the 10 identity interfaces 3. Diagnose the situation – What are the problems? What are their nature? What are the implications? 4. Select the interfaces for attention 5. Strategic choice 30.11.2006 Product Strategy 37