AG Bell Bookstore Order Form Item Code Title K9620 Price* ABCS OF AVT: ANALYZING AUDITORY-VERBAL THERAPY SAMPLE ENTRY Quantity Total $140.00 1 $140.00 Subtotal * Member discount pricing. You must verify current membership to receive the 15% discount. Membership ID Number: Shipping Information Subtotal Shipping & Handling (See Page 15) Total Publication Sales • AG Bell • 3417 Volta Place, NW, Washington, DC 20007 • ListeningandSpokenLanguage.org Phone: (202) 337-5220 • Fax: (202) 337-8314 • Email: publications@agbell.org Ship To: Name: Street Address: City / State / Zip / Country: Phone Number: Email: Billing Information: Same as shipping Name: Street Address: City / State / Zip / Country: Email: Phone Number: (Required for electronic resource orders) Method of Payment Check/Money Order Card Number Expiration Date Visa MasterCard AMEX Code (V/MC: 3-digit security code on back of card; AMEX: 4-digit security code on front of card) Name (as it appears on card) Signature *All shipments will be processed upon return to AG Bell headquarters. Average shipping time is 3 weeks. For questions regarding shipping, please email the AG Bell publication sales department at publicationsales@agbell.org. Publication Sales • AG Bell • 3417 Volta Place, NW, Washington, DC 20007 • ListeningandSpokenLanguage.org Phone: (202) 337-5220 • Fax: (202) 337-8314 • Email: publications@agbell.org Bookstore Policies AG Bell accepts orders online and by fax, mail or email. AG Bell will not accept orders over the phone. Product pricing and details for materials available for sale are available from the online bookstore, which supersedes any previous AG Bell catalog, flier or sale. Online Visit AG Bell’s online bookstore at ListeningandSpokenLanguage.org. Please note that only orders in the United States and Canada will be processed online. For information about other international and corporate orders, please continue reading. Fax, Mail or Email Please use the paper order form to complete book orders via fax, mail or email as well as for corporate orders. To help process your order efficiently, please fill out our form completely and clearly. Include your full street address, as UPS will not deliver to P.O. boxes. Please include payment by credit card (MasterCard, Visa or American Express) or check. Payment Information For online orders, AG Bell accepts credit card purchases only (Visa, MasterCard and American Express). For fax, mail or email orders, AG Bell accepts credit card and check payments. Please continue reading for information on corporate orders and purchase orders. Orders under $25.00 must be prepaid. Orders more than $25.00 must be accompanied by a check, credit card or an official purchase order from a school, agency or business. Shipping & Handling See shipping tables below for orders shipping to the US or Canada. Orders over $1,000 or shipping to other countries please contact publications@agbell.org for a shipping quote. Delivery AG Bell will process your order in approximately 5-10 business days after receipt. Please allow additional time for shipping transit. Corporate Orders All orders from first-time customers must be prepaid. Advanced payment is also required for any order less than $25.00 total value. Established customers in good standing may use a purchase order for any item exceeding $25.00 total value. For purchase orders, terms are Net 30 Days. See "bulk order information" for discounts on purchases of 10 or more. Our Federal Tax Identification Number is 53-01966-44. All purchase orders must be received via mail or fax. Orders Shipping to The United States Orders Shipping to Canada Order Amount Shipping Charge Order Amount Shipping Charge 0.01 to 20.00 20.01 to 50.00 $3.00 $8.00 0.01 to 60.00 60.01 to 100.00 $20.00 $23.00 50.01 to 100.00 $10.00 100.01 to 200.00 $27.00 100.01 to 150.00 $13.00 200.01 to 300.00 $39.00 150.01 to 200.00 $16.00 300.01 to 400.00 $49.00 200.01 to 300.00 $24.00 400.01 to 500.00 $59.00 300.01 to 400.00 $30.00 500.01 to 600.00 $69.00 400.01 to 500.00 $40.00 600.01 to 700.00 $79.00 500.01 to 600.00 $50.00 700.01 to 800.00 $89.00 600.01 to 700.00 $60.00 800.01 to 900.00 $99.00 700.01 to 800.00 $70.00 900.01 to 1,000.00 $109.00 800.01 to 900.00 $80.00 900.01 to 1,000.00 $90.00 Bookstore Policies continued on page 16 Publication Sales • AG Bell • 3417 Volta Place, NW, Washington, DC 20007 • ListeningandSpokenLanguage.org Phone: (202) 337-5220 • Fax: (202) 337-8314 • Email: publications@agbell.org 15 ...Bookstore Policies continued Bulk Order Information When applicable, a purchase of ten (10) or more of a single title receives a 15% discount off the total sale. Discounts exclude brochures, computer software and audiovisual material. Volume discounts and membership discounts are not cumulative. Bulk purchases are not available online. Please submit your order via fax, mail or email. If you have questions, please contact the Publication Sales Department. Satisfaction Guarantee Every item in our catalog has been chosen to meet your highest expectations. If you are not completely satisfied with a product, you may return it for an exchange or refund within 30 days after receipt. Brochures, videotapes and computer software are not eligible for exchange or refund unless the item is defective. A return request must be faxed or mailed to the Publication Sales Department to receive preauthorization. AG Bell does not issue cash refunds. The purchaser is responsible for all shipping costs unless AG Bell made an error. To return merchandise, indicate the reason for return on a copy of the invoice or publications request form. Enclose the document with your return and ship via a traceable method to: AG Bell Bookstore Attn: Publication Sales 3417 Volta Pl NW Washington, DC 20007 Commercial Accounts For overstock returns on commercial accounts, credit will be issued at the discretion of AG Bell: (1) As a credit memo used for future purchase(s) of merchandise that expires one year from the original invoice credit date or (2) As a direct deduction from any current outstanding invoices. A 15% restocking fee will be applied to all commercial overstock returns. Damaged or Defective Items All shipping damages or shortages should be reported within 3 business days of receipt. If your shipment arrives damaged, please keep the original packing container until you have contacted us. We will process your replacement order promptly. NOTE The views expressed in this catalog are those of the authors and do not necessarily reflect the views of the staff or Board of Directors of the Alexander Graham Bell Association for the Deaf or Hard of Hearing. About AG Bell The Alexander Graham Bell Association for the Deaf and Hard of Hearing helps families, health care providers and education professionals understand childhood hearing loss and the importance of early diagnosis and intervention. Through advocacy, education, research and financial aid, AG Bell helps to ensure that every child and adult with hearing loss has the opportunity to listen, talk and thrive in mainstream society. With chapters located in the United States and a network of international affiliates, AG Bell supports its mission: Advocating Independence through Listening and Talking! Publication Sales • AG Bell • 3417 Volta Place, NW, Washington, DC 20007 • ListeningandSpokenLanguage.org Phone: (202) 337-5220 • Fax: (202) 337-8314 • Email: publications@agbell.org 16