SOLUTION BRIEF Migrating user profiles to a new device THE PROBLEM Data migrations that accommodate operating system upgrades or new hardware are costly and time consuming for IT teams. Restoring user data often costs IT hours or up to a day for each device. During the migration process, users are unable to access their data; upon completion, if the users’ working environment is not reproduced on the new or refreshed device, additional IT time is required to help users restore device settings before users can return to work. THE SOLUTION DATA + PROFILE BACKUP Code42 CrashPlan moves data and user profile settings to make device refresh or OS upgrade simpler and faster. Code42 CrashPlan integrates with the Windows user state migration tool (USMT) to back up user profile settings from the original device. These settings such as network preferences, fonts and backgrounds can then be applied to the new device, vastly reducing configuration time. USMT also includes: •Automatic backup preserves a complete backup archive for each covered device. The archive can be transferred to a new device at a moment’s notice, eliminating ad hoc backup at the time of the migration. •CrashPlan preserves system and application settings and transfers settings during migration. •Silent backup does not impact device performance. •Backup scheduling preserves bandwidth during work hours. •Mobile and web restore gives users access to their data from any Internet connected device—even if their primary devices are temporarily decommissioned during migration. •Self-service restore decreases help-desk tickets and allows users to restore the files they need first. •Drive mapping, printer settings, wallpaper, regional settings, folder options, taskbar settings and other OS settings •Wi-Fi settings, LAN configurations and firewall rules •Windows Rights Management and Windows Group Management settings •Mouse and keyboard settings •Microsoft Mail and Outlook preferences, including mail format, macros, setup and rules •Microsoft Office preferences, macros and templates •Microsoft Open Database Connectivity (ODBC) settings The IT administrator can customize the configuration file to select additional system and application settings, and can also choose to include or exclude specific file types during data migration. M I G R AT I N G U S E R P R O F I L E S TO A N E W D E V I C E 1 SOLUTION BRIEF Device configuration + automatic data backup Figure 1: CrashPlan user profile backup is integrated with automatic file backup; the objective of this integration is to speed and simplify tech refresh. IT administrators select which profile information to back up by creating personalized XML files. The XML files can be applied to everyone in the enterprise or customized by organization. User profile settings are backed up every seven days by default so the most recent settings are transferred during data migration. Figure 2: IT administrator can check the display to ensure that user profile backup has completed. Figure 3: The administration console allows administrators to limit impact to WAN and LAN bandwidth. Figure 1: Set user profile backup Preserving device and network performance CrashPlan is designed to operate in the background, so it is invisible to users; system resources remain optimized to meet user needs. •CrashPlan runs at lowest system priority. Default settings further restrict the percentage of CPU and network resources utilized during backup. The IT administrator can set CPU and network settings based on when the user is actively engaging with the mouse or keyboard. Figure 2: Profile backup status •On laptop computers, Code42 Crashplan is configured to stop backing up when the laptop battery reaches 20% or less. CrashPlan won’t use up battery life when users need it. Figure 3: WAN and LAN settings M I G R AT I N G U S E R P R O F I L E S TO A N E W D E V I C E 2 SOLUTION BRIEF Web and mobile restore grant user access during migration Figure 4: With the Code42 CrashPlan web application, users can access backed up files from any device with a web browser. The CrashPlan web app gives users the ability to restore files and keep working during data migration. Figure 5: Users can also access critical files via the Code42 CrashPlan mobile app. Self-service restore When the migration is complete, users or administrators can restore all of the files they need directly from the CrashPlan app and resume backing up right where they left off. Figures 6 and 7: Self-service restore and device replacement makes it easy for IT or users to manage file migration to a new device. Figure 4: Select files to be restored Figure 5: Restore to your mobile device Figures 6 and 7: Easily manage file restoration to a new device FOR MORE INFORMATION CONTACT CODE42 SALES | www.code42.com/contact C O R P O R AT E H E A D Q UA R T E R S SB111501 1 MAIN STREET #400 | MINNEAPOLIS, MN 55414 | 612.333.4242 | W W W.CODE42.COM Code42 is a global enterprise SaaS provider of endpoint data protection and security to more than 37,000 organizations, including the most recognized brands in business and education. Our highly secure cloud solutions enable IT and security teams to limit risk, meet data privacy regulations and recover from data loss—no matter the cause.