save these instructions conserve estas instrucciones

CIB 3192
Comcode 108731365
Issue 3, June 2000
The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the product.
When installing telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons, including:
Read and understand all instructions.
Follow all warnings and instructions marked on or packed with the product.
Never install this unit or the telephone wiring for it during a lightning storm.
Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations.
Never touch non-insulated telephone wires or terminals unless the telephone wiring has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Use only Lucent Technologies recommended/approved MERLINMessaging accessories.
Do not install this product near water, for example, in a wet basement location.
Do not overload wall outlets, as this can result in the risk of fire or electrical shock.
For MERLIN Messaging Systems used on the MERLIN LEGEND Communications System or the MERLIN MAGIX Integrated System, slots and openings in the module are
provided for ventilation. To protect this equipment from overheating, do not block these openings.
Never push objects of any kind into this product through module openings or expansion slots, as they may touch dangerous voltage points or may short out parts, which could
result in a risk of fire or electrical shock. Never spill liquid of any kind on this product.
Unplug the communications system control unit from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use cleaners or aerosol cleaners.
Do not operate the system if chemical gas leakage is suspected in the area. Use telephones located in some other safe area to report the trouble.
For MERLIN Messaging Systems used on a MERLIN LEGEND or MERLIN MAGIX system, DO NOT open the MERLIN Messaging System module. There are no serviceable
parts inside the module.
El signo de admiración en un triángulo equilátero sirve para alertar al usuario sobre instrucciones importantes de operación y mantenimiento (servicio) en la
documentación que se incluye con el producto.
Al instalar equipo telefónico siempre debe seguir las precauciones de seguridad básicas a fin de reducir el riesgo de incendio, shock eléctrico y lesiones personales, incluyendo:
Lea y entienda todas las instrucciones.
Obedezca todas las advertencias y siga las instrucciones marcadas en el producto.
Nunca instale esta unidad ni su cableado telefónico durante una tormenta eléctrica.
Nunca instale un contacto telefónico en un lugar húmedo a menos que el contacto esté específicamente diseñado para ubicaciones húmedas.
Nunca toque las terminales ni el cableado telefónico sin aislar a menos que el cableado telefónico haya sido desconectado en la interface de la red.
Tenga cuidado al instalar o modificar las líneas telefónicas.
Utilice sólo accesorios para MERLINMessaging recomendados o aprobados por Lucent Technologies.
No instale este producto cerca del agua, por ejemplo, en un sótano húmedo.
No sobrecargue las salidas de las paredes, pues esto puede ocasionar un incendio o shock eléctrico.
Los sistemas de mensajería MERLIN usados con el Sistema de comunicaciones MERLIN LEGEND o con el Sistema integrado MERLIN MAGIX , cuentan con ranuras y
orificios en el módulo para facilitar su ventilación. A fin de proteger este equipo de sobrecalentamiento, evite obstruir estos orificios.
Nunca introduzca objetos de ningún tipo en este producto a través de los orificios del módulo o de las ranuras de expansión, pues podrían tocar puntos de voltaje peligroso u
ocasionar un corto circuito en algunas partes, lo cual podría resultar en riesgos de incendio o shock eléctrico. Nunca derrame líquidos de ningún tipo sobre este producto.
Desenchufe la unidad de control del sistema de comunicaciones de la salida de la pared antes de limpiarla. Use un paño húmedo para su limpieza. No use productos de limpieza
ni en aerosol.
No opere el sistema si sospecha de fugas de gas en el área. Use teléfonos ubicados en otra área que sea segura para reportar el problema.
NO abra el módulo de un sistema de mensajería MERLIN cuando éste se use en un sistema MERLIN LEGEND o MERLIN MAGIX. El módulo no contiene partes en su interior a
las que usted pueda darles mantenimiento.
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MERLIN and MERLIN LEGEND are registered trademarks, and MERLIN MAGIX is a trademark of Lucent Technologies in the U.S. and other countries.
CIB 3192
Comcode 108731365
Issue 3, June 2000
Federal Communications Commission
(FCC) Information
for the MERLIN Messaging System
Support Telephone Number
In the USA only, Lucent Technologies provides a toll-free customer Helpline (1-800-628-2888) 24 hours a
day. Call the Helpline, or your authorized dealer, if you need assistance when installing, programming, or using
your system.
Outside the USA, if you need assistance when installing, programming, or using your system, contact your
Lucent Technologies representative or your authorized dealer.
Security of Your System:
Preventing Toll Fraud
As a customer of a new telephone system, you should be aware that there is an increasing problem of telephone
toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies
and telephone equipment manufacturers to control it. Some individuals use electronic devices to prevent or
falsify records of these calls. Others charge calls to someone else’s number by illegally using lost or stolen
calling cards, billing innocent parties, clipping on to someone else’s line, or breaking into someone else’s
telephone equipment physically or electronically. In certain instances, unauthorized individuals make connections
to the telephone network through the use of remote access features.
Common carriers are required by law to collect their tariffed charges. While these charges are fraudulent charges
made by persons with criminal intent, applicable tariffs state that the customer of record is responsible for
payment of all long-distance or other network charges. Lucent Technologies cannot be responsible for such
charges and will not make any allowance or give any credit for charges that result from unauthorized access.
To minimize the risk of unauthorized access to your MERLIN Messaging System:
When possible, restrict the off-network capability of off-premises callers, using calling restrictions, Facility
Restriction Levels, and Disallowed List capabilities.
When possible, block out-of-hours calling.
Frequently monitor system call detail reports for quicker detection of any unauthorized or abnormal calling
Limit Outcalling to persons on a need-to-have basis.
The MERLIN Messaging System, through proper administration, can help you reduce the risk of unauthorized
persons gaining access to the network. However, phone numbers and authorization codes can be compromised
when overheard in a public location, lost through theft of a wallet or purse containing access information, or
when treated carelessly (writing codes on a piece of paper and improperly discarding them).
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CIB 3192
Comcode 108731365
Issue 3, June 2000
Additionally, hackers may use a computer to dial an access code and then publish the information to other
hackers. Substantial charges can accumulate quickly. It is your responsibility to take appropriate steps to
implement the features properly, to evaluate and administer the various restriction levels, and to protect and
carefully distribute access codes.
Under applicable tariffs, you will be responsible for payment of toll charges. Lucent Technologies cannot be
responsible for such charges and will not make any allowance or give any credit resulting from unauthorized
To reduce the risk of unauthorized access through your voice messaging system, observe the following
Employees who have voice mailboxes should be required to use long passwords to protect their mailboxes.
- Have them use random sequence passwords.
- Impress upon them the importance of keeping their passwords a secret.
- Encourage them to change their passwords regularly.
The administrator should remove any unneeded voice mailboxes from the system immediately.
Employees should be instructed that if they receive any strange voice mail messages, or their greeting has
been changed, or if for any reason they suspect that their MERLIN Messaging System is being used by
someone else, contact the System Administrator immediately.
Your MERLIN Messaging System has the ability to limit transfers to subscribers only. You are strongly
urged to limit transfers in this manner.
Use the communications system programming to do the following:
- Assign toll restriction levels to all voice mail ports.
- If you do not need to use the Outcalling feature, completely restrict the outward calling capability of the
MERLIN Messaging voice ports.
Monitor the communications system SMDR (Station Message Detail Recording) report or Call Accounting
System reports for outgoing calls that might be originated by voice mail ports.
Page 3 of 4
CIB 3192
Comcode 108731365
Issue 3, June 2000
Lucent Technologies Fraud Intervention
If you suspect you are being victimized by toll fraud and you need technical support or assistance, in the U.S.A
only, call the Lucent Technologies National Customer Care Center at 1 800 643-2353. Outside the USA,
contact your Lucent Technologies representative or local authorized dealer.
FCC Electromagnetic Interference Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at his own expense.
Installation and Operational Procedures
The manuals for your system contain information about installation and operational procedures.
Repair Instructions. If you experience trouble because your equipment is malfunctioning, the FCC requires
that the equipment not be used and that it be disconnected from the network until the problem has been
corrected. Repairs to this equipment can be made only by the manufacturers, their authorized agents, or others
who may be authorized by the FCC. In the event repairs are needed on this equipment, contact your authorized
Lucent Technologies dealer or, in the USA only, contact the Lucent Technologies Helpline toll-free on 1-800628-2888.
Rights of the Local Telephone Company. If this equipment causes harm to the telephone network, the local
telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But
if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your
right to file a complaint with the FCC.
Changes at Telephone Company. Your local telephone company may make changes in its facilities,
equipment, operations, or procedures that affect the proper functioning of this equipment. If they do, you will
be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
New Network Area and Exchange Codes. The communications system software does not restrict access to
any new area codes or exchange codes established by a local telephone company. If the user has established toll
restrictions on the system that could restrict access, then the user should check the lists of allowed and
disallowed dial codes and modify them as needed.
Equal Access Codes. This equipment is capable of providing users access to interstate providers of operator
services through the use of access codes. Modification of this equipment by call aggregators to block access
dialing codes is a violation of the Telephone Operators Consumers Act of 1990.
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