Cleaning Guidelines Range: Stoves must be thoroughly cleaned of all grease and food particles. This includes top burners, chrome reflectors, grease traps, porcelain enamel surfaces of range. The following will be performed on non self cleaning ranges: clean oven walls, top, bottom and back . Oven may be cleaned with warm soapy water, a mild cleanser or commercial oven cleaning product. Please follow the appropriate cleaning guidelines for all self cleaning ranges (do not leave racks inside the oven when using the self cleaning feature) Oven racks, broiler tray and pan must be cleaned on all ranges. CAUTION SHOULD BE TAKEN TO INSURE THAT OVEN CLEANERS DO NOT COME IN CONTACT WITH CHROME, ENAMEL FINISHES OR FLOORS. To bring added luster to the white porcelain, after washing with warm soapy water, a glass cleaner may be used. Do not use harsh abrasive cleaners. Ranges must be moved from wall, carefully to avoid kinking flexible gas line and the area behind and under cleaned. Refrigerators: Refrigerators must be free of all food, cleaned inside and out, defrosted and wiped dry. Food particles and mildew must be removed from rubber moldings around door. Refrigerators must be moved from wall, carefully to avoid damaging or unhooking ice maker water line, and the area behind and under cleaned. Coils must be cleaned. Turn controls to a low temperature and leave refrigerator running. Remove drip pan from under refrigerator and clean if one is present, not all models have them. Dishwasher: Dishwashers must be cleaned inside and out. Dirt and mildew must be removed from any plastic or rubber surfaces. Any caked detergent must be removed. Racks and utensil baskets must be clean and rust free. Remove and clean filter. Kitchen Exhaust Fans: Grill must be free from grease and dust. Clean fan, filter, and hood. Clean as much of duct work as is safely possible. Ammonia may be used to remove grease. Do not immerse fan in water. Do not use oven cleaner on range hood, it will remove the paint. Cabinets and Drawers: Must be thoroughly cleaned inside and out. All shelving paper, dust and dirt must be removed. Insure that all greasy fingerprint marks are removed from the exterior of all cabinets/drawers. Plumbing Fixtures: Sinks, wash basins, bathtubs, commodes, shower plumbing, soap dishes and garbage disposals must be thoroughly cleaned. Remove all non‐slip decals from bathtub, and cup dispensers from wall. Soft scrub is recommended for all surfaces. Avoid scouring powders if possible, they will damage fiberglass surfaces. Light Fixtures: Will be cleaned of all dirt, grease and insects. If you have a problem reaching or removing any fixture, please contact the service request desk. All light bulbs should be operational upon final inspection or new ones present in the home, they do not need to be installed. 1
Cleaning Guide
Walls, Ceilings, Doors, Woodwork, Heating Outlets and Return Grills: Must be free from dust, dirt, grease, cobwebs and fingermarks. Remove dust from above doors. All nails and picture hangers must be removed. In cases where washing of walls is required to remove fingerprints, crayon marks, etc,. it will be necessary to wash the entire room or entire wall panel so as to result in unbroken finish and color. When washing walls and woodwork, use sponge, warm water, mild soap. Change cleaning solution and rinse water frequently. Work should proceed from corner to corner. Starting at bottom of wall, wash and rinse upward with long straight strokes. Walls and wood work should be dried with a soft, clean cloth as work progresses. Abrasives or steel wool will not be used. Bathroom walls will be free of mildew and soap buildup. Soft scrub should be used on all fiberglass surfaces. Ensure that all cleaning residue is rinsed from the walls. Windows: Clean all interior surfaces of windows and exterior surfaces readily accessible from the ground and on the second floor where tilt in windows are present. Window ledges and sills must be vacuumed or brushed and washed. Dirt must be removed from screens by brushing or vacuum cleaning. During winter months only clean interior surface of windows. Vertical Blinds and Mini Blinds: Must be free from dust, dirt, grease and fingermarks. Blinds, shades and mini blinds may be washed with sponge dampened in mild cleaning solution, rinsed with sponge and clear water and dried with soft cloth. Floors: Must be thoroughly cleaned to include underneath refrigerator, all corners and metal threshold strips. Wood Floors: Must be cleaned with damp mop and if necessary mild cleaning solution. Use water sparingly and remove as quickly as possible. Never use ammonia or liquid wax on wood floors. Vinyl Tile and Linoleum Floors: Can be cleaned with a wet mop and all‐purpose detergent. Ceramic Tile Floors: Commercial spray bathroom cleaners or all purpose synthetic detergents may be used. Clean thoroughly including joints between tiles. Carpet: Carpet must be thoroughly vacuumed, and professionally shampooed if pets on lease including all stair areas. All carpet must be dry at final inspection. Attics and Storage Areas: All personal items must be removed and area will be broom swept. Basements (If Applicable): Thoroughly sweep all floor areas. Windows must be washed, interior only if winter months. Utility tubs, furnaces, and water heaters must be cleaned, exteiror surfaces only. 2
Cleaning Guide
Garages/Driveways: All personal items will be removed. Remove oil and grease spots from deck. Stains may be sprayed with commercial degreaser products and flushed with clear water. Dust and clean walls, doors, framing shelves and wash windows, interior only during winter months. Exterior: All pencil, crayon and paint marks must be removed from the exterior of the unit. Remove all plastic, staples and nails. Staple and nail holes must be filled in with caulking compound or putty. Clean porches, exterior walls as instructed, wash storage room doors, posts and under eaves of house. Fenced Yards and Common Grounds: Rake lawn, cut and trim grass and shrubbery. Flower beds will be clean and free from weeds. Leaves and twigs should be bagged in advance of your inspection and disposed of on trash day. Ground and seeded areas damaged by pets will be returned to the original condition. Holes dug in the ground must be repaired and grassed areas worn down must be properly seeded. General area around home will be free of paper, trash and leaves. Garbage Cans: Garbage/recyclable cans must be washed with soap and water and returned to proper storage area. NOTE: Have telephone and cable service disconnected at least one day prior to final inspection. Notify Post Office of change of address. Take pets with you or make arrangements for their care. DO NOT ABANDON PETS. NOTE: Immediately upon completion of the final inspection, the occupant will be required to turn over keys. The occupant will no longer have access to the home. 3
Cleaning Guide
Minimum Cleaning Requirements for Pay and Go Cleaning 1. Remove all trash, food, and personal belongings. 2. Broom sweep all flooring. 3. Remove excess grease build‐up, stains and spills from all appliances, i.e. range, exhaust fan, refrigerator and dishwasher. 4. Remove all unauthorized graffiti and markings from walls and ceilings. 5. Clean, cut and trim back yards to include ensuring all extraneous materials, i.e. rubbish and garbage are removed. 6. Clean exterior doors, doorways, porches and patios. 7. Clean garage and storage areas to include trash and recycling containers. Ensure all trash and personal belongings are removed from the premises. 8. Trash/Recyling cans must be empty of trash or recycling material even if using the Exterior Clean option. No personal property may be left in the unit or additional fees will apply for trash removal even if using the Exterior Clean option. 9. Unwanted personal items and animal feces are not covered in the yard cleaning cost. 10. If the above mentioned actions are not taken prior to the final inspection, additional charges will be assessed. (if the occupant chooses to pay for the exterior cleaning, item #5 through #7 will not be a requirement to clean the unit) Cleaning Prices Whole Unit No Tile to Wax With Tile to Wax Extra Dirty Pay and Go Clean (2 Bedroom) $335 $390 $500 Pay and Go Clean (2 Plus & 3 Bedroom) $395 $450 $575 Pay and Go Clean (4 Bedroom) $420 $485 $650 Exterior Clean (including trash and recycle cans) $75 Winter Pet Debris Removal (If snow on ground) $55 Trash Container Cleaning $20 Recycle Container Cleaning $20 Carpet Cleaning/Deodorizing 2 Bedroom 2+ & 3 Bedroom 4 Bedroom All Carpet $200 $242 $285 Per Room (Partial Service) $80 $80 $80 Stairway (Partial Service) $80 $80 $80 Hallway (Partial Service) $40 $40 $40 Stain Removal (Per Surface Stain) $65 $65 $65 Pet Stain Treatment $100 $100 $100 4
Cleaning Guide