MITSUBISHI Continuous Gas Turbine Improvement GAS TURBINE SERVICE In-house Verification Combined Cycle Power Plant (T-Point) Mitsubishi’s fleet of gas turbines are launched into the market only after passing in-depth verification at our in-house Combined Cycle plant. By actually installing and operating our state-of-the-art engines within a plant on site, our engineers have the opportunity to closely monitor and verify the performance of all components. Before our products go to market, they have demonstrated experience as top performers. This thorough verification enables Mitsubishi technology to reliably meet global demands for higher inlet gas temperature, increased efficiency, and lower NOx emissions. Furthermore, Mitsubishi’s experience implementing not just new technologies but upgrades at our in-house plant allows us to enhance the operation of existing gas turbines. Long Term Service Contract In power generation, success is a long term commitment. Mitsubishi’s Long Term Service Contracts provide a single point of contact for technical and outage coordination. Mitsubishi works with customers to carefully craft long term service agreements that meet individual plants operational needs, making optimal performance and reliability our priority. Trouble prevention monitoring Operation Reliability Best practice sharing Fleet wide improvement Safety Speedy diagnosis service Contractual guarantees Cost Control Flexible Packaging Long term price commitment “Pay as you earn” scheme Cost fluctuation risk sharing Flexible selection of service scope Flexible outage planning And more !! Long Term Service Contracts work to minimize operational risk and maximize plant availability, providing customers with the consistent expertise needed to operate in a competitive market. Power Systems Power Systems Service Division Takasago Power Systems Service Dept. 2-1-1 Shinhama Arai-cho Takasago, Hyogo 676-8686, Japan Telephone: +81-79-445-9653 Facsimile: +81-79-445-9958 URL: http://www.mhi.co.jp Mitsubishi Power Systems Americas, Inc. (MPSA) Mitsubishi Power Systems Europe, Ltd. (MPSE) 100 Colonial Center Parkway, Lake Mary, FL. 32746, U.S.A. Telephone: 1-407-688-6100 Facsimile: 1-407-688-6495 20 North Audley Street, London, W1K 6WL, United Kingdom Telephone: 44-20-7647-0820 Facsimile: 44-20-7491-4558 URL: http://www.mpshq.com URL: http://www.mhips.com This document contains information proprietary to MITSUBISHI HEAVY INDUSTRIES, LTD. It is submitted in confidence and is to be used solely for the purpose for which it is furnished and returned upon request. This document and such information is not to be reproduced transmitted, disclosed or used otherwise in whole or in part without the written authorization of MITSUBISHI HEAVY INDUSTRIES, LTD. H4Q0-GT1103E1-B-0 MITSUBISHI GAS TURBINE SERVICE Continuous Gas Turbine Improvement MITSUBISHI Continuous Gas Turbine Improvement GAS TURBINE SERVICE Renowned fleet reliability Mitsubishi has been a pioneer in improving fleet reliability. Our customers benefit from one of the most thorough testing and verification processes in the world. Mitsubishi’s power plants enter service as top performers, and a company commitment to system upgrades, advanced maintenance techniques, and comprehensive remote monitoring allows for lasting operating efficiency. We don't just maintain our current standards of high availability but make continuous investment in improvements to upgrade existing units and offer innovative new designs. Integrated Involvement in Power Plants Mitsubishi Heavy Industries has been providing integrated design and manufacturing for over 120 years. As an original equipment manufacturer (OEM), Mitsubishi has accumulated years of expertise in areas ranging from production design and manufacturing to after-sales support through remote monitoring and field engineering, enabling MHI to meet customers’ needs for sustained reliable operation. RAM Field Service Technical Advisor Commissioning & Maintenance Expertise OEM Proven Design Extensive Field Experience R&D Expertise Parts Supply Procurement & Manufacturing Expertise Parts Repair Training Construction Expertise Maintaining highly reliable operation World class operational reliability is a well-known feature of Mitsubishi gas turbines. Our means of sustaining product reliability are threefold: proven design, in-depth verification, and proactive maintenance. Proven Design Extensive Field Experience Compliance with established Codes & Standards In-Depth Verification Rig Test of Every Component Field Operation of Pilot GT Full Load Test RMC tracking and feedback Mitsubishi’s Remote Monitoring Centers (RMC), located in Japan and the United States, make it possible to monitor customers’ plants worldwide and to quickly find and solve operational anomalies. Information gathered allows Mitsubishi engineering and technical staff to support control room operators during gas turbine operation through data analysis and evaluation. The advanced capabilities of the RMC assist plants in optimizing gas turbine performance, efficiency, operation, and long term service management. Available Services at RMC Operation & Parameter Monitoring – Output and Speed – Major Temperatures & Pressures – Combustion Dynamics – Control Signals – Vibration – Emissions Trend Monitoring & Historic Data Analysis Incident Detection Call Center & Answering Service Proactive Maintenance Planning Network of 24-hour Remote Monitoring Centers Mitsubishi’s Remote Monitoring Centers have been proven to increase operational reliability in monitored units. Existing turbines of Mitsubishi and other manufacturer design can be upgraded to add remote monitoring to facilitate more reliable operation and reduce unexpected outages. Proactive Maintenance Feedback from Plants in Service Application of Improved Service Modules Life evaluation for longer parts life and on-time replacement Mitsubishi has worked to ensure customers’ plants remain available by developing the most reliable equipment in gas turbine power generation. Beyond design, quality maintenance and effective parts upgrades sustain reliable operation over time. Mitsubishi has extensive experience performing the highly advanced parts-life evaluation essential to safeguard long term operating reliability and efficiency. This evaluation includes examination of issues such as creep, high cycle fatigue, oxidation, and erosion that can affect material properties. Through the use of our Remote Monitoring Center and frequent personal communications with our customers through Program Managers and staff, Mitsubishi gathers data on operating and site parameters- load cycle, start/stop frequency, fuel quality, and atmospheric and operating conditions- that can influence parts-life. This enables implementation of advanced repair techniques to address issues before they impact availability, minimizing the risk of unplanned maintenance. Additionally, the information gathered is used to set priorities for product upgrades that can be incorporated into operating turbines for enhanced durability, extending parts life and increasing availability. Systematic incorporation and sharing of lessons-learned Lessons learned throughout the fleet are collected from the Remote Monitoring Center, Mitsubishi supported User Group meetings, engineers on the ground, and long term service program personnel. This comprehensive data is carefully examined and incorporated into written materials such as Gas Turbine Bulletins (GTB) and Gas Turbine Upgrade (GTU) documents. These documents are not just shared among Mitsubishi’s workforce but are made available to customers to facilitate collaboration across the fleet. This collaboration enables Mitsubishi technologies continued evolution, both through upgrade of existing product and new designs, empowering plant operators to meet the world’s power needs. Gas Turbine Upgrade documents MITSUBISHI Continuous Gas Turbine Improvement GAS TURBINE SERVICE In-house Verification Combined Cycle Power Plant (T-Point) Mitsubishi’s fleet of gas turbines are launched into the market only after passing in-depth verification at our in-house Combined Cycle plant. By actually installing and operating our state-of-the-art engines within a plant on site, our engineers have the opportunity to closely monitor and verify the performance of all components. Before our products go to market, they have demonstrated experience as top performers. This thorough verification enables Mitsubishi technology to reliably meet global demands for higher inlet gas temperature, increased efficiency, and lower NOx emissions. Furthermore, Mitsubishi’s experience implementing not just new technologies but upgrades at our in-house plant allows us to enhance the operation of existing gas turbines. Long Term Service Contract In power generation, success is a long term commitment. Mitsubishi’s Long Term Service Contracts provide a single point of contact for technical and outage coordination. Mitsubishi works with customers to carefully craft long term service agreements that meet individual plants operational needs, making optimal performance and reliability our priority. Trouble prevention monitoring Operation Reliability Best practice sharing Fleet wide improvement Safety Speedy diagnosis service Contractual guarantees Cost Control Flexible Packaging Long term price commitment “Pay as you earn” scheme Cost fluctuation risk sharing Flexible selection of service scope Flexible outage planning And more !! Long Term Service Contracts work to minimize operational risk and maximize plant availability, providing customers with the consistent expertise needed to operate in a competitive market. Power Systems Power Systems Service Division Takasago Power Systems Service Dept. 2-1-1 Shinhama Arai-cho Takasago, Hyogo 676-8686, Japan Telephone: +81-79-445-9653 Facsimile: +81-79-445-9958 URL: http://www.mhi.co.jp Mitsubishi Power Systems Americas, Inc. (MPSA) Mitsubishi Power Systems Europe, Ltd. (MPSE) 100 Colonial Center Parkway, Lake Mary, FL. 32746, U.S.A. Telephone: 1-407-688-6100 Facsimile: 1-407-688-6495 20 North Audley Street, London, W1K 6WL, United Kingdom Telephone: 44-20-7647-0820 Facsimile: 44-20-7491-4558 URL: http://www.mpshq.com URL: http://www.mhips.com This document contains information proprietary to MITSUBISHI HEAVY INDUSTRIES, LTD. It is submitted in confidence and is to be used solely for the purpose for which it is furnished and returned upon request. This document and such information is not to be reproduced transmitted, disclosed or used otherwise in whole or in part without the written authorization of MITSUBISHI HEAVY INDUSTRIES, LTD. H4Q0-GT1103E1-B-0 MITSUBISHI GAS TURBINE SERVICE Continuous Gas Turbine Improvement