GB Testing in China – New
Requirements, Time to Get Ready
Ben DeVito, Sales Manager, Consumer Products – Retail,
TÜV SÜD America, Inc.
Moderator:
Danielle Abdul, Government Relations Manager, AAFA
Webinar sponsored by
GB Testing in China – New
Requirements, Time to Get
Ready
Presented by Ben DeVito
978-427-0901
bdevito@tuvam.com
April 30, 2013
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Today, TÜV SÜD stays true to its founding
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Slide 3
Our heritage: 146 years of business success
1866
Establishment of a Mannheim-based steam boiler
inspection association by 21 operators and
owners of steam boilers, with the objective of
protecting man, the environment and property
against the risk emanating from a new and largely
unknown form of technology
1910
First vehicle periodic technical inspection (PTI)
1926
Introduction of the “TÜV mark / stamp” in Germany
1958
Development of a Bavaria-wide network of vehicle
inspection centres in the late 1950s
1990s
Conglomeration of TÜVs from the southern part of
Germany to form TÜV SÜD and the expansion of
business operations into Asia
2006
Expansion of services in ASEAN by acquiring
Singapore-based PSB Group
Launch of Turkey-wide vehicle inspection by
TÜVTURK
TÜV SÜD pursues a strategy of internationalisation
and growth
2009
Today
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Slide 4
TÜV SÜD in numbers: Growing from strength to strength
1
One-stop technical
solution provider
150
years of experience
800
locations worldwide
1,700
million Euro in sales
revenue 2011
17,200
employees worldwide
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Slide 5
The Consumer Products Division
Testing &
product
certification
Chemical, physical,
mechanical,
electrical and
environmental
testing and product
certification.
TÜV SÜD Product Services
Inspection
Product, system,
building, plant and
infrastructure
inspection.
Auditing &
system
certification
Audits system
certification in a
variety of fields
including quality,
safety, energy,
social compliance
and environment.
Slide 6
Knowledge
services
Safety, quality, risk,
environmental
protection and
regulatory advisory.
Training
Training in work
safety, technical
skills, management
systems and
executive programs.
Our asset. Your advantage.
TÜV SÜD: A brand synonymous with quality and safety. Our certification marks and certificates
are excellent marketing tools for our customers. Our test reports provide customers with the
confidence to market their products’ safety, quality and sustainability attributes.
> 320,000 product certificates
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Slide 7
> 46,000 system certificates
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Slide 8
1
GB - Review
2
GB - What’s Next
3
GB – What We’ve Learned
4
Summary
GB is Guobiao
This webinar is the sequel to “Enter the Chinese Market with Ease” which
was presented last August.
GB standards are the Chinese national standards issued by the Standardization
Administration of China (SAC). The SAC is a department of AQSIQ.
Mandatory standards are prefixed "GB".
Recommended standards are prefixed "GB/T" (T from tuījiàn, "recommended").
TÜV SÜD Product Services
Slide 9
30 April 2013
Ministry of Foreign Affairs
General Office of the State Council
……
TÜV SÜD Product Services
SAIC
……
Hong Kong & Marco Affairs Offices
State Food & Drug Administration
Slide
……
Direct Units
……
……
State Administration of Grain
(total of 14)
State Bureaus of Letters & Calls
(total of 4)
The Chinese Academy of Sciences
(total of 18)
Admin.
Offices
Xinhua News Agency
Direct Institutes
Taiwan Affairs Office
(total of 28)
General Administration of Quality Supervision,
Inspection & Quarantine
Departments
State Administration of Industry & Commerce
General Administration of Customs
Ministry of Commerce
Organizational Chart of State Council of P.R.C
The State Council of the People's Republic of
China
Direct
Bureaus
(total of 11)
AQSIQ
30 April 2013
Stakeholders of Product Quality Supervision in China
State Administration for Industry and
Commerce (SAIC)
SAIC is the authority at ministerial level directly under the State Council. It is mainly responsible for:
• Regulate the market through administrative enforcement.
• Regulate product quality and food safety in the market; protect consumers’ rights and interests in
the service sector.
• Lead and guide operation of local Administrations for Industry and Commerce (AICs) nationwide.
SAIC directly administers the following bureaus provincially :
• Administration for Industry and Commerce (AIC)
• Consumer Association (CCA)
TÜV SÜD Product Services
Slide 11
30 April 2013
SAIC – Has 2 Main Departments
AIC – Administration for Industry and Commerce
Works in conjunction with QTS as opposed to CIQ
Has inspection responsibility for local Market.
These local market checks are random in nature.
CCA - Consumer Association
Where a consumer can report a non-compliant product
CCA has a hotline – phone number that Chinese consumers can call
Has inspection responsibility for local Market.
When CCA receives a complaint they will work with AIC to test
TÜV SÜD Product Services
Slide 12
30 April 2013
Stakeholders of Product Quality Supervision in China
China Consumer Association (CCA)
Approved by the State Council and managed by the SAIC, CCA is mainly responsible for:
• Provide information and advisory services to consumers
• Participate in the supervision, inspection of goods and services with the relevant administrative and
government departments
• Bring to the attention of and make recommendations to the relevant departments on issues
concerning the interests of consumers
• Manage, mediate and investigate consumer’s feedback and complaints
• Request for evaluation from the quality department of goods and/or services
• Support consumers in the pursuit of litigation when their interests have been violated
• To expose activities that infringe consumer interests through the mass media
TÜV SÜD Product Services
Slide 13
30 April 2013
Stakeholders of Product Quality Supervision in China
General Administration for Quality Supervision,
Inspection and Quarantine (AQSIQ)
AQSIQ is a ministerial-level department under the State Council of the People's Republic of China that
is in charge of national quality, metrology, entry-exit commodity inspection, entry-exit health quarantine,
entry-exit animal and plant quarantine, import - export food safety, certification and accreditation,
standardization, as well as administrative law enforcement.
AQSIQ directly administers the following bureaus provincially:
• Entry - Exit Inspection and Quarantine Bureaus (CIQ)
Responsible for imported and exported goods as well as the supervision and quality control of
domestically circulated imported goods
•
Bureau of Quality and Technical Supervision (QTS)
Responsible for management of production and supervision of product quality
TÜV SÜD Product Services
Slide 14
30 April 2013
AQSIQ – Has 2 Main Departments
CIQ – Oversight at the Import and Export
Responsible for conducting 100% Inspections (pulling samples for testing and evaluation)
against GB standards. (heightened enforcement as of January 1, 2011, for certain HS
codes)
QTS – Local product oversight
Both CIQ and QTS have QA responsibilities
Both CIQ and QTS have their own labs
QTS will conduct its own, independent annual “inspections” as requested by the local
government.
For instance:
1. QTS may get a request by local government in winter to check on “feather and down”
products.
2. QTS, on 1 Sept. school starts so QTS may get a request by local government to check
children’s garments
TÜV SÜD Product Services
Slide 15
30 April 2013
Introduction to China Quality Standard System
China’s Quality Standard System is defined into four levels:
Standard Level
Code
Definition
Level 1:
National Standard
GB
The most stringent technical requirements nationwide.
Level 2:
Industry Standard
FZ: textile industry
QB: light industry
Applicable in a certain industry and not related to national
standard.
Level 3
Local Standard
DB
Enacted by local government and applicable only locally
in a specific industry
Level 4:
Enterprise Standard
Q
Internal standard developed by a company and registered
in the database of related government department
Note: If there are more than one standards applicable to a given product, the more stringent requirement needs to be adopted.
TÜV SÜD Product Services
Slide 16
30 April 2013
Summary of Government Stakeholders
CIQ
AIC
QTS
CA
*Government
department
Government
department
*Government
department
Half government
organization
Scope of enforcement
based on HS code
By brands
By product
Items sold in
domestic market
Enforcement frequency
Never in domestic
circulation
Very frequent
Seasonal
Random
Recall /
Media exposure
Impose fine**/
Media exposure
Destruction of
goods /
Media exposure
Media exposure
Category
Action required
* CIQ and QTS have their own test facilities
**Fines are in a range of : 50% x selling price x order qty to 3x selling price x order qty
TÜV SÜD Product Services
Slide 17
30 April 2013
Process for Importing Goods into China – 3 Levels of oversight
CIQ Port Inspection
and Supervision
• Implement statutory inspection
according to respective
inspection requirements and
regulations
• On-site inspection
• Testing and labeling review
Entering The Market/
Department Store
• Counter in Department Store:
• Test report required by mall
• Qualifications of test report:
• CMA
• CNAS
• CAL (optional)
• Store in Shopping Mall
• No report required
Note:
 CNAS: China National Accreditation Service
for Conformity Assessment
 CMA: China Metrology Accreditation
TÜV SÜD Product Services
Slide 18
Domestic Market
Supervision
• AIC
• Whole market regulator
• Administer penalties for
violations
• QTS
• Provide technical support to
SAIC
• Random market supervision
• Issue CAL report
• CCA
• Complaint hotline XX315
• Media exposure
30 April 2013
Essentials for Department Stores – 3C Certification
Criteria of Test Reports
•
Department stores require you to present test reports which satisfy the following conditions:
a.
b.
Test reports should have the approval of:

CNAS - China Accrediting Body

CMA - China Equipment Calibration

CAL logo
•
A requirement of most of the department stores.
•
Certification only available to Government Labs in mainland China
Product quality conforms to:

Safety code:

Label requirement: GB 5296.4-1998 （2012 version will implemented on May 1, 2014)

Quality requirement: Product standards
TÜV SÜD Product Services
GB 18401-2010
Slide 19
30 April 2013
Potential Pitfalls
Frequently failed test parameters identified during market supervision conducted by the SAIC
Note: Percentages refer to the number of cases where products that do not meet the requirements of the stipulated test parameter.
Calculated by SAIC Shanghai in 2011
TÜV SÜD Product Services
Slide 20
30 April 2013
GB 5296.4- 1998 (look for update for v. 2012)
Labeling Requirement
Product Name
Cotton Knitted Underwear
Permanent Label
Type and Size
XX-XXX
Type and Size:
Product Standard
GB/T 8878-2009
General Safety
Requirement
Fiber component and Content:
GB 18401-2010 A or B
Care Instruction:
Product Grade
Acceptable (not required for v. 2012)
Certification
QC-001
Fiber component and
Content
XX% XX%
GB/T 8685-2008
Country of origin
XXX
FZ/T 01053-2007
Manufacturer’s name
XXX
Manufacturer’s address
XXX
Tel.
XX-XXXXXX
Fax
XX-XXXXXX
Care Instruction
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GB/T 1335.1~1335.3
GB/T 6411
Slide 21
30 April 2013
Listing of Common Textile Product Standards
Knitted Garments
Woven Garments
GB/T 8878-2009
Cotton Knitted Underwear
GB/T 2660-2008
Shirts and Blouses
FZ/T 43015-2011
Silk Knitting Garments
GB/T 2662-2008
Cotton Wadded Clothes
FZ/T 73005-2012
Low Wool Content And Wool Like Knitting
Goods
GB/T 2664-2009
Men's Suits And Coats
FZ/T 73006-1995
Acrylic Knitted Underwear
GB/T 2665-2009
Women's Suits And Coats
FZ/T 73018-2012
Wool Knitting Goods
GB/T 2666-2009
Women and Men's Trousers
GB/T 22853-2009
Knitted Sportswear
GB/T 14272-2011
Down Garments
GB/T 22849-2009
Knitted T-Shirt
GB/T 18132-2008
Silk Garments
FZ/T 73009-2009
Knitting Goods
FZ/T 81001-2007
Pajamas
FZ/T 73010-2008
Knitted Workmanship Sweater
GB/T 23328-2009
Woven garments for students
FZ/T 73020-2012
Knitted Casual Wear
FZ/T 81004-2012
Skirts And Skirts Suit
FZ/T 73013-2010
Knitted Swimming Suits
FZ/T 81006-2007
Jeanswear
FZ/T 73016-2000
Knitted Thermal Underwear-Wadding
Category
FZ/T 81007-2012
Casual Wear
FZ/T 73017-2008
Knitted Night Clothes
FZ/T 81008-2011
Jackets
FZ/T 73024-2006
Knitted Underwear In Chemical Fibers
FZ/T 81009-1994
Garment with Faux Fur
FZ/T 73026-2006
Knitted Skirt Suit
FZ/T 81010-2009
All-Weather Coats
FZ/T 81014-2008
Infant's Wear
Updated since August 2012
TÜV SÜD Product Services
Slide 22
30 April 2013
Product Standards (in addition to GB18401 test requirements)
GB/T 8878-2009
Cotton Knitted Underwear
Test Item
Test Method
Formaldehyde Content
GB/T 2912.1
pH Value
GB/T 7573
Presence of Odour
GB 18401 6.7
Banned Azo Dyestuff
GB/T 17592
Colour fastness To Water
GB/T 5713
Colour fastness To Perspiration
GB/T 3922
Colour fastness To Rubbing
GB/T 3920
Above for GB 18401 part
Fibre Content
FZ/T 01057 etc.
Colour fastness To Washing
GB/T 3291 A (1)
Dimensional Stability to Washing
GB/T 8629
Ball Burst Strength
GB/T 19976
Note: CIQ will test to all the testing listed, The product standard GB/T 8878-2009 is listed on the garment label
TÜV SÜD Product Services
Slide 23
30 April 2013
Footwear Testing Standards - Summary
The contents in this workbook are only for internal reference. Tests will be performed according to the Original standards in Chinese
Products' standards classification
Leather and Leather Shoes
Rubber Shoes
Sports Shoes
Others
Products' Standards
Products' Standards
Products' Standards
Products' Standards
QB/T
1002:2005
Leather Shoes
QB/T
2880:2007
GB
Children's Leather Shoes 25036:2010
GB/T
22756:2008 Leather Sandals
GB
25038:2010
HG/T
2018:2003
GB
HG/T
Leather and Fur-Limit of
20400:2006
2182:2008
Harmful matter
Rubber Shoes-Healthy GB/T
and Safety
15107:2005
Specification
Children's canvas
rubber footwear
Casual
Athletic Shoes
HG/T
2019:2011
HG/T
2017:2011
Sports Shoes
HG/T
2020:2011
GB/T
19706:2005
Football Shoes
HG/T
3085:2011
GB/T
Cotton-padded rubber
24152:2009
shoes
QB/T
1873:2010
Upper Leather
HG/T
2016:2001
QB/T
2680:2004
Lining Leather
HG/T
2870:1997
TÜV SÜD Product Services
Slide 24
QB/T
Sport footwear for
2955:2008
basketball and volleyball
Black rubber rain
shoes
Color rubber rain
shoes
Rubber -- Plastics
adhesive shoes
Casual Shoes
Sport footwear for
HG 3081:1999 Smash-proof rubber
basketball and volleyball
safety shoes
Special table tennis sport
shoes
30 April 2013
GB 18401-2010: Technical Requirements
The General Safety and Technical Specifications of Textile Products are shown below:
Test Item
Formaldehyde content (mg/kg)
(2)
Product with Direct
Contact to Skin
Products without
Direct Contact to Skin
≤20
≤75
≤300
4.0 to 7.5
4.0 to 8.5
4.0 to 9.0
- Water
(Change in color, Staining)
Grade≥3−4
Grade≥3
Grade≥3
- Acidic Perspiration
(Change in color, Staining)
Grade≥3−4
Grade ≥ 3
Grade≥3
- Basic Perspiration
(Change in color, Staining)
Grade≥3−4
Grade ≥ 3
Grade≥3
- Dry Rubbing
Grade≥ 4
Grade ≥ 3
Grade ≥3
- Saliva
(Change in color, Staining)
Grade≥ 4
−
−
pH value (1)
colorfastness
Product for Babies
0 to 36 months
None
Unpleasant odor
Dyestuff that produce banned aromatic amines
Prohibited ( <20mg/kg)
(3)
Note:
(1) For the products which have to go through wet conditioning in the subsequent procedures, the pH value can be extended to the range of 4.0 to 10.5.
(2) Not applicable for products of intended color fading subjected to laundering
(3) The list of banned aromatic amines released under recovery conditions are provided in Annex C in the technical code of GB 18401-2010
TÜV SÜD Product Services
Slide 25
30 April 2013
GB Testing Cross Reference
TÜV SÜD Product Services
Slide 26
30 April 2013
TÜV SÜD Product Services
Slide 27
1
GB - Review
2
GB - What Next
3
GB - What We’ve Learned
4
Summary
GB 28480-2012
An Introduction to the Provision for
Limited Baneful Elements of
Adornments, Implemented as of May 1,
2013.
What is GB 28480-2012?
• GB 28480-2012: Adornment – Provision for Limit of Baneful Elements.
– Baneful means “ Exceedingly Harmful“
– Baneful - Joint term of chemical elements causing damage to human health or jeopardizing the
environment during the process of use, mainly referring to nickel, arsenic, cadmium, chromium, lead,
mercury, antimony, barium and selenium.
• This is the 2nd mandatory GB standard for jewelry
• GB 11887-2008 is the existing standard (precious metals). (2012 version coming soon!)
• GB 28480-2012 will need further explanation once implemented.
• GB 28480-2012 will be the inspection basis for CIQ when they perform port inspection
for fashion jewelry and for AIC/QTS when they perform domestic market quality
supervision for adornments.
TÜV SÜD Product Services
Slide 29
What is Adornment?
• Generic term of jewelry and ornaments.
– Jewelry- Articles for personal adornment.
– Ornaments - Articles for adornment of indoor environment.
• Gems are exempted from this standard
– Joint name of natural jewelry and jade (including natural jewelry, natural jade and natural organic
gemstone) and artificial gemstone (including synthetic stone, manufactured stone, splice stone and
reconstructed stone).
• For Nickel release - Prolonged Contact with skin includes items such as:
– necklace, bangle, bracelet, anklet and finger ring;
– watch cover, watch chain and watch buckle;
– press button, agraffe (fastener), rivet, zipper and metal tag (if not pegged on clothing).
TÜV SÜD Product Services
Slide 30
Comperison between GB 11887-2008 & GB 28480-2012
General Part
Standard Code
GB 11887-2008
GB 28480-2012
Standard Name
Jewelry--Fineness of precious metal alloys and
designation
Adornment--Provision for limit of baneful elements
Issued Date
2008-12-31
Issued Date
2012-06-29
Implement Date:
2009-11-01
Implement Date:
2013-05-01
Issue & Implement
Scope
The standard is applicable to all Jewelry which manufacture
and sale in China
The standard is applicable to all kind of adornment
(gems excluded)
Purity
Required
Not Required
Label
Label of jewelry need to include mark & labelling
Children's Jewelry need indicated（Below 14 years old）
TÜV SÜD Product Services
Slide 31
Comperison between GB 11887-2008 & GB 28480-2012
Technical / Testing Requirements – Toxic Element
Standard Code
GB 11887-2008
GB 28480-2012
Standard Name
Jewelry--Fineness of precious metal alloys and
Adornment--Provision for limit of baneful elements
designation
Toxic Element
Limit
Test Method
Total Lead (Pb)
<1‰
GB/T 21198.6
Total Mercury (Hg)
<1‰
Total Cadmium (Cd)
Limit
Test Method
≤1000mg/kg
GB/T 28020,GB/T 28021
≤300mg/kg
GB/T 28020,GB/T 28021
GB/T 21198.6
≤1000mg/kg
GB/T 28020,GB/T 28021
<1‰
GB/T 21198.6
≤100mg/kg
GB/T 28020,GB/T 28021
Total Cr(VI)
<1‰
SN/T 2004.3-2005 5.3/4/5
≤1000mg/kg
GB/T 28019
Total Arsenic (As)
<1‰
GB/T 21198.6
≤1000mg/kg
GB/T 28020,GB/T 28021
Soluble Antimony (Sb)
≤60mg/kg
GB/T 28021
Children's Jewelry
Soluble Arsenic (As)
≤25mg/kg
GB/T 28021
Children's Jewelry
Soluble Barium (Ba)
≤1000mg/kg
GB/T 28021
Children's Jewelry
≤75mg/kg
GB/T 28021
Children's Jewelry
≤60mg/kg
GB/T 28021
Children's Jewelry
Soluble Lead (Pb)
≤90mg/kg
GB/T 28021
Children's Jewelry
Soluble Mercury (Hg)
≤60mg/kg
GB/T 28021
Children's Jewelry
Soluble Selenium (Se)
≤500mg/kg
GB/T 28021
Children's Jewelry
Soluble Cadmium (Cd)
Soluble Chromium (Cr)
TÜV SÜD Product Services
No requirement
Slide 32
Remarks
Children's Jewelry
Comperison between GB 11887-2008 & GB 28480-2012
Technical / Testing Requirements – Nickel Release
Standard Code
GB 11887-2008
Standard Name
Jewelry--Fineness of precious metal alloys and
Adornment--Provision for limit of baneful elements
designation
Nickel Release
Limit
Test Method
Limit
Test Method
Pierced skin
<0.2μg/(cm2·week)
GB/T 19719
<0.2μg/(cm2·week)
GB/T 19719, GB/T 28485
Direct contact with skin
<0.5μg/(cm2·week)
GB/T 19719
<0.5μg/(cm2·week)
GB/T 19719, GB/T 28485
Direct contact with skin
product with plating
<0.5μg/(cm2·week)
GB/T 19719
<0.5μg/(cm2·week)
GB/T 19719, GB/T 28485 Plating part
TÜV SÜD Product Services
GB 28480-2012
Slide 33
Remarks
FAQ about GB 28480-2012
•
Q1: Costume jewelry is on the mandatory inspection list requested by CIQ from 2011, will they
use GB 28480-2012 as the safety requirement from the effective date?
•
HS Code
Commodity Description
71171100
Cuff-links and studs of base metal, whether or not plated with precious metal
71171900
Imitation Jewelry, of base metal, whether or not plated with precious metal
71179000
Imitation Jewelry, not of base metal
TÜV SÜD : It depends on the action taken by different port CIQ. Currently CIQ used GB
11887-2008 as the requirement for the imported costume jewelries and with the formal
release of GB 28480-2012 from May, CIQ may take both of these two standards as the
quality requirements.
TÜV SÜD Product Services
Slide 34
FAQ about GB 28480-2012
•
Q2: Any further explanation of Adornment / Jewelry / Ornament?
•
TÜV SÜD : Currently no comment from official channel. But the author of GB 28480-2012
said that since this standard is somehow a prospectively GB standard, the main purpose
is to protect the people and the environment form some baneful elements by direct
contact, so most of the Adornment / Jewelry / Ornament which is normally defined as
direct skin contact are with the loop, such as glasses, sunglass, watch belt, ring, earring,
necklace, bracelet, anklet, rivet buttons, rivet, metal label and so on.
TÜV SÜD Product Services
Slide 35
TÜV SÜD Product Services
Slide 36
1
GB - Review
2
GB - What Next
3
GB – What We’ve Learned
4
Summary
China- Domestic Testing Overview
 China has a national testing scheme that we have dubbed as “GB”
testing.
 There are some “parallels “between China testing and the US testing
 There are just as many differences, that make it difficult for us to correlate
back to US testing requirements
 You need to appreciate these differences to sell effectively in China
TÜV SÜD Product Services
Slide 37
30 April 2013
China- Domestic Testing Overview - Similarities
 Similarities
 China has a national testing system – think CPSIA
 China has regional/provincial differences in the application of the
regulations. Think Ca. Prop 65
 Like in the US, there oversight agencies, like FTC, CPB, CPSC
 China retailers can, and do, require testing that is not mandated
by the Chinese government.
TÜV SÜD Product Services
Slide 38
30 April 2013
China- Domestic Testing Overview - Differences
 Differences
 China regulates much more than the USA
 China has both mandated and recommended testing protocols by specific
product categories that move past safety and include chemical and
physical testing.
 China has a robust enforcement policy and also has a network of
government labs that conduct testing.
 Most of the tests in China are based on ISO or European standards.
 US testing is based on AATCC or ASTM standards.
TÜV SÜD Product Services
Slide 39
30 April 2013
TÜV SÜD Product Services
Slide 40
1
GB - Review
2
GB – What Next
3
GB – What We’ve Learned
4
Summary
30 April 2013
Summary
 Make sure you have an appreciation of the Chinese testing standards and how the apply
to your products.
 Understand the potential pitfalls of importing into China.
 Select partners with
• Knowledge of local market – by region
• Relationship with Chinese government testing facilities
• Ability to partner with you to understand your current and future retail strategy in
China
• Technical Capability (testing, labeling and consulting)
• Ability to provide training, education and industry updates
TÜV SÜD Product Services
Slide 41
30 April 2013
Thank you!
Ben DeVito
978-427-0901
bdevito@tuvam.com
www.tuv-sud.com/consumerproducts
Time for Q & A
TÜV SÜD Product Services
Slide 42
30 April 2013
Thank you for attending!
You will receive a re-cap email from AAFA including a
link to today’s presentation by the end of the week.
We look forward to your participation at future AAFA
events.
Special thanks to TÜV SÜD for sponsoring today’s webinar!