HOW TEACHERS AND PARAEDUCATORS CAN WORK TOGETHER TO CREATE POSITIVE LEARNING ENVIRONMENTS: TEACHERS’ AND PARAEDUCATORS’ ROLES IN MAINTAINING SAFE AND ORDERLY SCHOOLS Council for Exceptional Children Pre-Convention Workshop April 18, 2001 Presented By: MARY QUINN DEPUTY DIRECTOR, CENTER FOR EFFECTIVE COLLABORATION AND PRACTICE LORI HAGEN TEACHER, HOOVER MIDDLE SCHOOL, ALBUQUERQUE, NEW MEXICO LINDA WRIGHT PARAPROFESSIONAL, HOOVER MIDDLE SCHOOL, ALBUQUERQUE, NEW MEXICO BETH BADER SENIOR RESEARCH ANALYST, AMERICAN INSTITUTES FOR RESEARCH How Teachers and Paraeducators Can Work Together to Create Positive Learning Environments:Teachers’ and Paraeducators’ Roles in Maintaining Safe and Orderly Schools COUNCIL FOR EXCEPTIONAL CHILDREN – Pre-Convention Workshop April 18, 2001 Mary M. Quinn, Lori Hagen, Linda Wright, Beth D. Bader, Presenters SCHEDULE OF WORKSHOP 9:00–9:25 9:25–10:10 Overview Paraprofessional Roles Beth Bader Creating Structured Environments Lori Hagen and Linda Wright 10:10–10:30 Identifying Behavior that Interferes with Learning Mary Quinn 10:30–10:45 Break 10:45–12:00 Developing a System of Effective Behavior Management Mary Quinn and Beth Bader 12:00–1:00 Lunch 1:00–1:45 Putting the Behavior Management System in Place Lori Hagen and Linda Wright 1:45–2:30 Acting Out Cycle and Early Warning Signs Mary Quinn 2:30–2:45 Break 2:45–3:00 Escorting Non-Cooperative Students Self-Defense Breaking Up Fights Mary Quinn 3:00 – 3:30 Supports and Resources Beth Bader 3:30 – 4:00 Summary, Wrap-up and Questions A LETTER TO PARTICIPANTS Dear Educator, Welcome to Creating Positive Learning Environments, a pre-convention workshop of the Council for Exceptional Children’s 2001 Convention. You have a very tough job to do. Every day you work with students, trying to help them get an education and learn new ways to deal with their problems. We want to help you with this challenging work by giving you new tools to add to the things you already know how to do We have spent a lot of time putting this workshop together because we believe that your work is important. The behavior management methods that we have put in this book work. Behavior specialists all over the country have used them successfully with students of all ages. The methods work to prevent problems from happening in the first place, and to keep many problems that do happen from becoming serious emergencies. What you will learn in this workshop is not a quick or easy approach. It takes work to use these strategies. But these strategies should make your work easier as time goes on. Working with students is never easy, but when you change a student’s life and help him or her to grow, the rewards are very great. We know that is why you became an educator. We look forward to hearing from you about what you learn in the course and how it helps you in your work. Sincerely, Mary Quinn Lori Hagen i Linda Wright Beth Bader The American Institutes for Research SUMMARY Many students come to school with serious behavior problems. They are challenging to work with, and can cause worry and stress for adults and other students. Educators care about such students, but they also want to make school a safe and pleasant place for all students. Many educators – paraprofessionals, teachers, administrators, other school professionals – as well as the parents of these children are left wondering what to do. There are many reasons why students have behavior problems. We call them “Risk Factors.” In some cases it is because the students have physical conditions such as Attention Deficit Disorder or serious emotional disabilities. In others it is because their families do not know how to teach them to follow rules. Sometimes they are imitating the behavior of their friends, classmates, or family members. Sometimes behavior that is unacceptable in school or other public places is very acceptable in the home or the neighborhood. Some neighborhoods are extremely poor. Some provide a great deal of access to drugs and to weapons. These neighborhoods also may have a high tolerance for what we call antisocial behavior. Also, students see a great deal of violence on television and read about it in books, magazines, and newspapers. Violence becomes a part of the way they try to solve the problems that they have. There are also “Protective Factors” that keep many students who are exposed to risk factors from becoming antisocial. Some families are able to give their children a strong sense of right and wrong even in troubled neighborhoods. Other adults and groups work closely with children who are at-risk. They care about these children and also have high ideals. These adults and groups attract children who may have been exposed to many risk factors. When these families, other adults, and groups set high expectations for student behavior, they can often overcome the risk factors that the students have been exposed to. A caring adult with strong positive values is a valuable “friend” for a student to have. This adult can make the difference between whether the student becomes an adult with a good life or an adult with a troubled life. One successful way of working with behavior problems is to try to prevent them as much as possible. We can do this by creating a structured environment and a positive feeling about school. We can do this by: • talking to students in ways that tell them what we want them to do while making them feel good about themselves; • setting and enforcing rules that explain what we want students to do; • teaching students how to follow procedures such as lining up for class, getting on the bus, entering and leaving the school, and other things they do every day; • explaining to students the kinds of behavior we want to see from them, teaching them how to perform that behavior, and making sure that they do; • keeping close watch on what they are doing so we can see problems coming and keep them from getting out of hand; • explaining to students how to correct what we don’t like, and how to repeat what we do like; and • changing their environment to reduce some of the things that set off the unacceptable behavior. WE CAN CONCENTRATE ON WHAT WE WANT TO SEE INSTEAD OF CONCENTRATING ON WHAT WE DON’T WANT TO SEE. ii The American Institutes for Research When a student’s behavior is unacceptable, we must identify, measure, and record (or document) behavior that is interfering with learning. Then there are a number of ways that we can put in place a system of effective behavior management to work with that student for acceptable behavior by: • teaching students how to follow the rules when they don’t know how to • replacing unacceptable behavior by teaching students behavior that is acceptable, such as anger management and good problem solving skills • increasing their acceptable behavior by rewarding students for acceptable behavior in different ways, so that their behavior is acceptable more often • reducing unacceptable behavior by providing consequences when their behavior is not acceptable. Always we want them to know that we are trying to help them to meet high standards of behavior, and that it is their behavior that we don’t like. We want our students always to know that we care about them. Sometimes this can be the hardest thing for us to do when students have serious behavior problems. Sometimes a student loses control of his or her behavior and become a serious danger to self and/or to others. When this happens we have to provide intensive interventions. We have to make sure that everyone is safe. But we also need to be aware of the things that lead up to the point where the student lost control. Often there is a predictable sequence of events – we call it “The Acting-Out Cycle” – that lead up to this point and we can step in to try to avoid the loss of control. If we need to take students who are out of control to the office, or if they assault us or are in fights, there are ways that we can handle things without hurting the student or getting hurt ourselves. We have all heard about times when students become so dangerous that classmates, schoolmates, and school staff are in danger of losing their lives. But we also know that these students give us warning signs that they are in trouble. We have included “Early Warning Signs” and “Imminent Warning Signs” in this course, so that you can learn about them and watch for them. Your knowledge of these signs must be used carefully, however. It is easy to cause children and families a lot of harm if you do not interpret them correctly. Many of the students you work with have disabilities. Their education is guided by their Individualized Education Programs, or IEPs. You are an important part of the team that has been put in place to help those students receive an education. It is important for you to work with other members of the team to make sure that you know what your part is in this system. Students with behavior problems should have positive behavioral interventions in their IEPs. If the students you work with have these interventions in their IEPs, it will be your task to work with other members of the team to implement many of these interventions. This workshop is designed to provide some assistance to you in carrying out these interventions. We can’t teach you everything you need to know in one day. Working with such challenging students requires a lot of knowledge. It requires trying new strategies and practicing new ways of thinking about children. However, we think that the knowledge you will get in this course will be a good start. We think that the full approach that we are presenting will help you to be more successful in your work. The presenters will concentrate on discussing strategies and presenting activities that will help you to understand the tools we are talking about. We hope that you will read the rest of the book. Each chapter explains more fully the ideas and strategies that you learn in the course. The book also has a lot of additional information about “tricks of the trade” for listening to students, creating a positive environment, helping students do a better job of behaving, and helping them to get better at their schoolwork as well. There are also outside resources that we think can help you in your work with students at school and also with your own children. iii The American Institutes for Research TABLE OF CONTENTS PARTICIPANTS MANUAL SUMMARY..............................................................................................................................................II CHAPTER 1: OVERVIEW .......................................................................................................................1 The Way this Book is Organized ................................................................................................. 3 CHAPTER 2: BUILDING A KNOWLEDGE BASE...................................................................................5 Students with Emotional Disturbance and Behavioral Problems ...........................................................5 Causes of Emotional Disturbance and Behavioral Problems ................................................................5 Risk and Protective Factors.................................................................................................................6 Prevention of Behavior Problems.........................................................................................................8 The Educator’s Role in Identifying and Referring Students...................................................................8 Working with Students Who Have Been Identified as Needing Support................................................8 Getting Support from Others................................................................................................................9 Moving Forward.................................................................................................................................10 CHAPTER 3: CREATING A STRUCTURED ENVIRONMENT ..............................................................11 I. Setting Rules and Expectations ......................................................................................................11 II. Helping Students Comply with Rules and Expectations..................................................................11 III. Scheduling the Day ......................................................................................................................12 IV. Establishing Routines and Procedures .........................................................................................12 V. Building a Positive Climate ............................................................................................................13 Communicating with Students............................................................................................................13 Positive and Corrective Feedback ............................................................................................. 13 Alpha and Beta Commands....................................................................................................... 14 Summary...........................................................................................................................................14 CHAPTER 4: IDENTIFYING BEHAVIOR THAT IS INTERFERING WITH LEARNING..........................15 School Assistance Teams and Pre-Referral Systems ........................................................................15 Referring Students.............................................................................................................................16 Documenting Behaviors.....................................................................................................................16 A Word about Cultural Differences.....................................................................................................18 CHAPTER 5: A SYSTEM OF EFFECTIVE BEHAVIOR MANAGEMENT..............................................19 Teaching Replacement Behaviors .....................................................................................................20 Teaching Social Skills........................................................................................................................20 Social Problem Solving......................................................................................................................21 Anger Management ...........................................................................................................................21 Increasing Acceptable Behaviors .......................................................................................................21 Decreasing Unacceptable Behaviors .................................................................................................23 Summary...........................................................................................................................................25 Intensive Interventions for Aggressive Behaviors ...............................................................................25 Asking for Help at School ..................................................................................................................26 Working Together with Families.........................................................................................................26 When All Else Fails............................................................................................................................27 Moving Forward.................................................................................................................................27 CHAPTER 6: SUPPORT AND RESOURCES .......................................................................................29 ORGANIZATIONS ................................................................................................................................29 The Center for Effective Collaboration and Practice (CECP) ..............................................................29 The Council for Exceptional Children (CEC).......................................................................................29 iv The American Institutes for Research National Information Center for Children and Youth with Disabilities (NICHCY) ..................................29 The Federation of Families for Children’s Mental Health (FFCMH).....................................................30 Parent Advocacy Coalition for Educational Rights (PACER) Center ...................................................30 The Council for Children with Behavioral Disorders (CCBD)...............................................................30 The Associations of Service Providers Implementing IDEA Reforms in Education (ASPIIRE) Partnership, and The IDEA Local Implementation by Local Administrators (ILIAD) Partnership..........30 The Center for the Study and Prevention of Violence (CSPV) ............................................................31 Blueprints for Violence Prevention .....................................................................................................31 Center on Positive Behavioral Interventions and Support ...................................................................31 The Institute on Violence and Destructive Behavior ...........................................................................31 National Association of School Psychologists (NASP)........................................................................32 National Institute of Mental Health (NIMH) .........................................................................................32 Office of Juvenile Justice and Delinquency Prevention (OJJDP) ........................................................32 MATERIALS FOR FURTHER STUDY...............................................................................................33 Bibliography of Resources for Dealing with Antisocial Behavior..........................................................33 CECP Publications .................................................................................................................... 34 Periodicals: ............................................................................................................................... 35 SUPPLEMENTAL READINGS..............................................................................................................36 APPENDIX A: WORKSHEETS AND READINGS .................................................................................40 APPENDIX B: OVERHEADS ................................................................................................................49 APPENDIX C: ADDITIONAL MATERIALS ......................................................................................... 125 Appendix C-1: What Educators Need To know About Students Taking Medication ......................... 125 Appendix C-2 functional behavioral assessment .............................................................................. 126 Appendix C-3 Alternative Settings.................................................................................................... 130 Appendix C-4: Arranging the Physical Environment ......................................................................... 131 helping students to work more efficiently.......................................................................................... 131 Make sure that students actually understand all directions before they begin independent work....... 131 Appendix C-5: Collaborating Successfully........................................................................................ 132 APPENDIX D: GLOSSARIES ............................................................................................................. 133 Appendix D-1: General Glossary ..................................................................................................... 133 Appendix D-2: Defining Antisocial Behavior ..................................................................................... 134 Oppositional Defiant Disorder .......................................................................................................... 134 Conduct Disorder............................................................................................................................. 134 Serious Emotional Disturbance........................................................................................................ 134 Appendix D-3: Components Of A System Of Care........................................................................... 135 EXHIBIT 1 ....................................................................................................................................... 135 Appendix D-4: Terms Used.............................................................................................................. 136 1. Mental Health Services................................................................................................................ 136 2. Social Services............................................................................................................................ 136 3. Education Services...................................................................................................................... 137 4. Health Services ........................................................................................................................... 137 5. Vocational Services ..................................................................................................................... 138 6. Recreational Services.................................................................................................................. 138 7. Operational Services ................................................................................................................... 139 APPENDIX E: THE INDIVIDUALS WITH DISABILITIES EDUCATION ACT (P.L. 105-17):............... 141 v The American Institutes for Research CHAPTER 1: OVERVIEW Clark is an 8-year-old student with learning disabilities and emotional and behavior disorders. This year, he has been included in a regular 3rd grade class of 30 students. The classroom is managed by one teacher, Ms. Cameron, who was not able to attend Clark’s IEP meeting due to lack of coverage for her classroom. Ms. Cameron reports that while Clark is a bright student, his learning difficulties and behavior problems have caused him to fall well behind in his studies, particularly in math. While most of his classmates were at grade level in math when they entered third grade, Clark was functioning at a first-grade level. Although Ms. Cameron has tried a number of strategies to assist Clark in making progress, he has not responded well to them. Further, for half the year Clark has been seriously disruptive during the math lesson. He refuses to do his work, calls out and makes loud noises, throws pencils across the room, and tears up his classmates’ papers. Repeated trips to the principal’s office and calls home to Clark’s parents have been of no consequence. Because he has an IEP, the principal believes that Clark cannot be disciplined. His parents are reluctant to allow him to be placed back in a special education classroom, even just part time for math class. Ms. Cameron is particularly worried because Clark’s disruptive behavior is causing her to fall behind in teaching the lessons. So, in addition to Clark not making progress, other students are also falling behind. Also, Clark’s classmates are angry about his constant disruption. They are becoming less tolerant of his disabilities rather than more tolerant, refusing to sit next to him and avoiding him during recess. Ms. Cameron worries about how Clark’s behavior is affecting learning in her classroom. Most educators can tell stories of their own “Clark.” In fact, students like Clark challenge best practices, and contribute their own brand of worry and stress to adults and other students. Educators care about such students, but care as well about others’, and their own, peace of mind. Many educators – administrators, teachers, other school professionals, paraprofessionals – as well as the parents of these children are left wondering what to do. At a basic level, the good news is that the 1997 Reauthorization of the Individuals with Disabilities Education Act (IDEA) has addressed many classroom concerns that have arisen over the years. The new statute, in fact, includes provisions to: (1) improve services for all students with disabilities, including those with 1 emotional disturbance and behavioral problems, (2) address their problem behavior, and (3) foster an effective learning environment for all students. See The Individuals with Disabilities Education Act (IDEA) in Appendix E. This part of the law explains the procedures that must be followed for disabled students who have behavior problems. The new IDEA, passed in 1997, provides the following changes: q assessment of the causes of undesirable behavior, and identification of positive behavioral supports and strategies; q more emphasis on training special and general educators to provide the right services to students with disabilities; and The American Institutes for Research q language that allows paraprofessionals and assistants “who are appropriately trained and supervised” to assist in providing special education and related services These additions to the IDEA offer support to educators who see the value of taking a proactive and collaborative approach when designing successful learning experiences for students like Clark. Well-trained and skilled paraprofessionals are resources that can be valuable in helping educators to take a proactive approach to behavior problems. We know that there are no easy answers or “quick fixes” when working with students with emotional disturbance and behavioral problems. However, over the years, researchers, educators, and families have accumulated a wealth of information about how to work with these students. While there is much that remains unknown, both practitioners and researchers have much to say about how to provide learning opportunities for just such students. For every “Clark,” (student who has not yet been reached) practitioners have found a way to reach a “Trisha” or a “Clyde” or a “Charles.” And paraprofessionals regularly play an important part in reaching those students. Roles of Teachers and Paraprofessionals Paraprofessionals play an important role in the education of students, and it is important to understand the differences in the roles of teachers and paraprofessionals. Both are adults who have the potential to provide significant academic and emotional support to students. However, because of the differences in their training and pay structures, there are also big differences in the responsibilities they can be expected to carry out. Teachers have full responsibility for the instructional programs for the classroom and for individual students who need specific or additional instructional assistance and services. Teachers are official members of the IEP teams of students with disabilities and they collaborate with other service providers on the instructional program for these students. Teachers are responsible for integrating paraprofessionals into the instructional program, and for the training, supervision, and assignment of responsibilities 2 to the paraprofessionals who are assigned to assist them. Teachers, and not paraprofessionals, are responsible for the design, implementation, and assessment of educational programs and for coordinating the provision of related services to students with disabilities. Paraprofessionals are responsible for assisting the educators they are assigned to. They can be asked to provide academic or behavioral interventions and assistance to students individually or in small groups, and to observe and document their interactions with, and the academic performance and/or behavior of these students. In today’s schools and other education agencies, paraprofessionals may • instruct one student or a small group of students using plans and strategies developed by teachers • work with a large group of students in the classroom so that the teacher can work with small groups or individual students • document student behavior and participation in other activities • implement teacher-developed behavior management and discipline plans • prepare student materials and maintain learning centers • work under a teacher's supervision to implement a student’s Individualized Education Program (IEP). Paraprofessionals – just like teachers and other professionals – are able to do a better job at what they are asked to do when they receive proper training. This training should be received before the paraprofessional begins any specific assigned duties. The Importance of Classroom Educators Perhaps it also goes without saying that teachers and paraprofessionals (whom we sometimes refer to collectively as educators) are on the front lines when it comes to giving The American Institutes for Research students with emotional disturbance and behavioral problems opportunities to learn. This course is designed to provide paraprofessionals with a place to start – a base of practical ideas for helping students to build a successful education experience. The course also provides information that you can share with your cooperating teacher. Many of the strategies educators find most successful improve the classroom experience for all students. For that reason, this booklet contains general strategies as well as specialized approaches. The booklet also answers questions often asked by classroom practitioners who must address the learning and behavioral needs of all students. Strategies and techniques used successfully in real classrooms are offered as examples for practitioners to consider. Also included are strategies and approaches that reflect the guidelines of the National Agenda for Achieving Better Results for Children and Youth with Serious Emotional Disturbance. The U.S. Department of Education’s Office of Special Education Programs (OSEP) developed this agenda, with assistance from the American Institutes for Research. Examples used throughout the book were gathered from schools across the country that support the spirit and intent of the National Agenda. Research funded by the U.S. Department of Education, Office of Special Education Programs suggests that schools consider a three level prevention model for addressing the behavior of all students. This three – level prevention model includes: • school-wide primary prevention efforts to teach expected behavior to all students; • early interventions directed at students who are at risk of developing emotional disturbance or behavioral problems; and • more intensive services targeted at students with emotional disturbance or more serious behavioral problems. Classroom teachers, paraprofessionals, school social workers, guidance counselors, school psychologists, and other school personnel play important roles in developing and implementing strategies that embrace those characteristics. Schools that successfully employ the three level model of prevention and intervention strategies display several characteristics, including: • • • • • This book emphasizes a “strengths-based” approach – an approach that builds on the strengths of a student in addressing that student’s problems. • The practices and strategies presented in this course are based on an approach that builds on the strengths students already have. (see page 16 for questions that will help to identify and assess students’ strengths) These strengths can provide a basis for classroom and behavior management. Effective behavior management makes use of students’ strengths, capitalizes on what students are able to achieve, and helps them to meet high standards of conduct. 3 they value all members of the school community, they have high academic expectations and clear and positive behavioral expectations, they provide student-centered instruction, they use positive and proactive approaches to school discipline, they collaborate with family, community, and other service providers, and they support students, teachers, staff, and families so those students can meet expectations. The Way this Book is Organized Based on sound professional advice, we have organized the rest of the book into the following chapters: Chapter 2: Building A Knowledge Base. Paraprofessionals need to have knowledge about issues related to the behavior of students with emotional disturbance and behavioral problems. The next chapter, Chapter 2, contains basic information to help build that knowledge base, and to help provide a better understanding The American Institutes for Research of the characteristics and needs of students with emotional and behavioral problems. Chapter 3: Creating a Structured Environment. Students learn best when there is order in their learning environment and they feel at ease. This chapter offers tips and ideas for strengthening efforts to prevent behavior problems through management of the environment and improved communication practices. Chapter 4: Identifying Behavior that is Interfering with Learning. Because some students need more attention to help them meet standards of behavior, educators need to intervene. In order to determine which interventions should be used, it is necessary to identify the extent of the unwanted behavior and report this information. This chapter explains how to isolate, identify, measure, and document student behavior in preparation for putting interventions into place. Chapter 5: A System of Effective Behavior Management. This chapter describes strategies to help educators provide interventions for students with more urgent behavior needs in a manner that still maintains a positive classroom environment. Chapter 6: Support and Resources. For readers who want to know more about the topics covered in the booklet, this chapter lists additional sources of information and contact information for organizations that may be of assistance. 4 The American Institutes for Research CHAPTER 2: BUILDING A KNOWLEDGE BASE Under federal law, “emotional disturbance includes schizophrenia,” but does not apply to students who have problems getting along with others, “unless it is determined that they also have emotional disturbance” (34CFR300.7 (c)(4)). This chapter answers questions frequently asked by paraprofessionals and teachers about educating students with emotional and behavioral problems. Understanding students’ emotional and behavioral problems assists teachers and paraprofessionals in planning instructional programs that meet students’ needs more successfully. Team members who work with these students must share a basic understanding of student characteristics and the educational challenges confronting them. STUDENTS WITH EMOTIONAL DISTURBANCE AND BEHAVIORAL PROBLEMS Students with emotional disturbance and behavioral problems show a wide range of characteristics. The intensity of the disabilities and problems varies, as does the way in which disabilities or problems present themselves. While some students have mood disorders, such as depression, others may experience intense feelings of anger or frustration. Further, individual students react to feelings of depression, anger or frustration in very different ways. For example, some students keep these feelings inside, acting shy and withdrawn; others may act out their feelings, becoming violent or aggressive toward others. School-based teams – called “multidisciplinary teams” identify some students as having emotional disturbance – one of the disability classifications recognized under the IDEA. Although definitions and terms change from state to state, the Federal definition identifies students who exhibit behavior disorders over a long period of time, and to a marked degree, that adversely affect the ability to learn as having an emotional disturbance. Factors that contribute to this definition appear below. 5 It is believed that the number of students with emotional disturbance who are currently eligible to receive special education services represent only a small number of all the students with mental health needs. While most mental health experts estimate that 3 to 8 percent of all school-age children and youth have emotional or behavior problems serious enough to require treatment, less than 1 percent (only 0.74 percent of the school-age population in 1996 and 1997) are identified by schools as having emotional disturbance. The IDEA lists these factors in the Federal definition of emotional disturbance (34 CFR §300.7(b)(4)) include: q An inability to learn that cannot be explained in terms of intellectual, sensory, or health factors; q An inability to build or maintain satisfactory interpersonal relationships with peers and teachers; q Inappropriate types of behavior or feelings under normal circumstances; q A general, pervasive mood of unhappiness or diagnosed depression; and q A tendency to develop physical symptoms or fears associated with personal or school problems. CAUSES OF EMOTIONAL DISTURBANCE AND BEHAVIORAL PROBLEMS Professionals in the field of emotional disturbance use various approaches to explain the causes of what are often called “behavioral The American Institutes for Research difficulties.” Knowledge about characteristics of emotional disturbance and behavioral problems can help schools, teachers, and paraprofessionals to understand how these characteristics actually affect the way students perform. Teachers and paraprofessionals can frequently use their knowledge of these characteristics to improve a student’s school experience. If it is suspected that a student’s problem behavior is caused by physical conditions, activities requiring the student to pay attention for a long time should be changed. Attempts should also be made to help the student to concentrate for longer periods of time. Students should not be punished for physical conditions that are beyond their control. RISK AND PROTECTIVE FACTORS Some children and youth are more likely than others are to have undesirable – antisocial – behavior. Why is this so? Researchers have discovered certain things that put a child at greater risk for undesirable behavior. They call these things “risk factors.” We know several things about “risk factors”. First, they are not specific to any particular culture or race. In other words, they affect children in the same way no matter what the child’s culture or race is. Some risk factors are more powerful than others are, or more intense in one child than in another one. For example, a 9th grader who is reading on a 2nd grade level will probably have more trouble feeling loyal to school than a 5th grader reading at a 2nd grade level. Risk factors can be present in the community, the school, the family, and within the child. A child who is exposed to only one risk factor does not necessarily have a high risk for antisocial behavior. Children with antisocial behavior usually have several risk factors. See the list of Risk Factors on the next page. See the overheads “Development of Antisocial Behavior” and “Roots of Antisocial Behavior.” Some children who are exposed to many risk factors beat all the odds and become successful anyway. Researchers have found several things that seem to “inoculate” kids with 6 many risk factors from becoming antisocial. These “protective factors” are the main reason that some children who have multiple risk factors do not become antisocial. It is important for paraprofessionals to realize that they can make a huge difference in a child’s life by focusing on the protective factors. Protective Factors Social bonding—Adults and groups that work closely with children, care about them, and also have high ideals, attract children who may have many risk factors. These children want to be a part of these groups rather than other groups that value antisocial behavior (e.g., gangs). Mentors who work with individual children are particularly good at helping children from distressed situations to overcome their risk factors. Healthy beliefs and clear standards for behavior—Organizations such as schools and neighborhood recreation agencies can provide protective factors by having clearly stated policies and standards for behavior, and providing support for realizing those standards Collective factors—multiple protective factors or protective factors in a number of places (e.g., social bonding at home, at school, and in the community) have a greater impact than any one individual protective factor alone. Understanding the factors that contribute to the development of antisocial behavior helps educators understand the outcomes of antisocial behavior, respond to early signs of antisocial behavior, and develop effective strategies for prevention and intervention. There are several factors that are known contributors to the development of antisocial behavior. These factors include: Acceptable – Student do not understand that some aggressive behaviors that are accepted or tolerated in some situations are not acceptable in schools. The American Institutes for Research Risk Factors Individual and Peer Groups • Rebellious behavior—the individual does not feel as though they belong or fit in with mainstream society • Delinquent attitudes—the individual holds attitudes that are favorable to antisocial behavior • Early initiation—problem behaviors show up early in a child’s life • Physical factors—certain biological factors increase the likelihood of antisocial behavior (e.g., lack of impulse control) • Antisocial friends – involvement with friends who display antisocial behavior. Families • Extreme deprivation—family is extremely poor or socially deprived • Behavior management—families that have difficulty supervising their children, not knowing where they are, not being able to set clear expectations for acceptable behavior, using harsh punishment • Family conflict—between family members • Family attitudes—accepting their child’s involvement in problem behavior or being involved themselves in socially unacceptable behavior Schools • School rules and consequences not set and enforced • No early identification—not identifying students with disabilities, behavior, or learning problems that may interfere with success • No intervention—not providing interventions for students with disabilities, behavior problems, or learning problems that may interfere with success • No schoolwide prevention—a lack of programs meant to teach appropriate behavior and social skills to all students • Insufficient bonding—a lack of organized activities that allow students to gain a sense of commitment to their school • Fragmented services—a lack of coordinated services for students with learning or behavior problems • Poor instruction—a lack of effective teaching and/or interesting schoolwork Communities • Easy access to drugs and firearms – drugs and/or firearms are easy to get in the community • Laws are weak or unenforced—local laws do not control firearms and alcohol (e.g., prohibit firearms and alcohol in public places, provide for a special taxation on the sale of firearms and alcohol) • • • • • • Pervasive violence—modeled in communities or portrayed in the media Frequent transitions—students don’t have any help making school changes, (even seemingly common changes such as from elementary to middle school) and/or students experience high rates of mobility Fragmented services—or a lack of social services for families Inadequate support—lack of support to families in need Insufficient bonding—lack of attachment to the neighborhood and community disorganization Extreme deprivation—economic poverty and/or social deprivation 7 The American Institutes for Research Consequence – Student are aggressive because it allows them to get what they want or avoid doing something that they don’t want to do. Imitation – Students learn aggressive behavior by imitating adults. Classmates and friends – Students who have classmates and friends that exhibit aggressive behaviors are often aggressive too. The development of antisocial behavior can be explained by several factors, such as: genetic abnormalities, family-related influences (e.g., inconsistent discipline and parenting practices), co-occurrence of Attention Deficit Hyperactivity Disorder and learning disabilities, post-traumatic stress, and negative influences from friends, classmates, school (e.g., poor school performance), and community. PREVENTION OF BEHAVIOR PROBLEMS In addition to understanding the causes and characteristics of antisocial behavior, we need to know about specific interventions to prevent this behavior. Researchers have found that prevention activities should take place on three different levels. Not every student with a behavior problem requires Third Stage interventions. The behavior can be addressed with primary or second stage prevention measures. These stages include: Primary Prevention. (for all students) Primary prevention is used to keep students from developing antisocial behavior. These strategies focus on procedures that can be used school wide and that are fairly inexpensive to administer (e.g., create a school-wide mission statement, implement a consistent discipline code, teach expected behaviors, and acknowledge appropriate behaviors). These procedures not only prevent misbehavior in the majority of students, but also will reduce the behavior problems of students who are at risk for developing behavior problems or students with serious behavior problems or disorders. In many places, if these types of prevention are in place, the majority of students will have few or no behavior problems. 8 Second Stage Prevention. (interventions for small groups of students) These are procedures that quickly deal with problems while they are still in the beginning stages. Second stage prevention procedures are more intense than primary prevention activities (e.g., special classes, small-group interventions, and targeted procedures such as behavioral contracts, social skill instruction, and problem-solving training). It is estimated that 15-17% of problem behavior can be eliminated when school uses these types of prevention measures. Third Stage Prevention. (interventions for individual students) This level of intervention involves more intense interventions for individual students with ingrained, chronic patterns of problem behavior. Interventions usually are very individualized, incorporate wrap-around services, and emphasize protection and control. It is believed that only about 3-5% of students will need these types of prevention measures. There is a graph and that represents this system and discussions of the stages on pages 51 and 52 of the overheads. THE EDUCATOR’S ROLE IN IDENTIFYING AND REFERRING STUDENTS School personnel, especially teachers and paraprofessionals, serve a critical role in referral, diagnosis, and program planning. In fact, it is often the classroom teacher who begins the process of getting help for a student. Paraprofessionals can play an important part in helping the teacher obtain services for a student. WORKING WITH STUDENTS WHO HAVE BEEN IDENTIFIED AS NEEDING SUPPORT While paraprofessionals are not required members of the IEP team, a paraprofessional who is responsible for day-to-day support of a student should ask the teacher to explain his or her responsibilities in carrying out the IEP. Information about the student’s disability, however, is confidential, and the paraprofessional must maintain that confidentiality. The American Institutes for Research If a student in a regular education classroom has an IEP, the regular classroom teacher becomes a partner in carrying out the IEP. Under law, at least one of the student’s regular education teachers now becomes a member of the student’s IEP team in addition to the student’s special education teacher. In fact, once an IEP is completed, it is the regular classroom teacher who is often responsible for monitoring the student’s achievement with the help of other members of the team. Classroom teachers and paraprofessionals may express concerns when necessary. To be successful, classroom teachers and paraprofessionals must have sufficient support to implement IEPs. Under certain circumstances, for example, when a student exhibits behavior that interferes with his or her learning or the learning of others, the IEP team must consider, when appropriate, strategies, including positive behavioral interventions, and supports to address that behavior. These strategies and supports should be based on a functional behavioral assessment, should establish clear expectations about appropriate behavior, and should be designed to help the student succeed. The team monitors the student’s behavior regularly, and if it is not satisfactory, the team modifies the strategies and supports. A student will often arrive in school already identified as qualifying for specially designed instruction or services under the IDEA. Still, even though a student may already be receiving special education and related services, regular classroom teachers and paraprofessionals have major responsibility for educating the student if he or she is assigned to the regular classroom. GETTING SUPPORT FROM OTHERS Many schools already have teacher support teams, prereferral teams, or child study teams that can offer suggestions for remedying classroom dilemmas. Many special educators, behavior specialists, and school psychologists know a good deal about emotional and behavioral strategies. They may be a valuable source of ideas and information. Administrators also can be consulted for recommendations and resources. Other professionals might be available to assist the teacher or student, either on a permanent or an as-needed basis. Special education teachers, paraprofessionals, guidance counselors, school social workers, and school psychologists all have skills that can support students with emotional disturbance. Properly trained and supervised paraprofessionals can also be valuable in putting small-group and individual behavioral interventions into place. In addition, these students might receive additional supports, described below, which are sometimes identified in the student’s IEP, and which are often provided by a support specialist. Understanding what different support service personnel perform can do can help teachers take advantage of all available resources. TYPICAL FUNCTIONS OF A SUPPORT SPECIALIST q Psychiatric counseling (Psychiatrist) q Behavioral and therapeutic management (Behavior Specialist). q Liaison between the school, the student and his or her family, and community agencies (Social Services Facilitator or Case Manager). q Coordination for students who are currently involved with the juvenile justice system (Juvenile Justice Caseworker). Across the country, families, school psychologists, mental health specialists, and other special service providers are starting to work with teachers and paraprofessionals to foster cooperative and positive learning opportunities for students with emotional disturbance and behavioral problems. Building collaborative partnerships is, in fact, a key ingredient in supporting these students, both in regular education classrooms and in other environments. Educators also can learn about students with emotional disturbance and behavioral problems from the students’ families. The family is, after all, the most obvious source of information about a student’s behavior. As defined here, a family can extend beyond the birth, adoptive, or foster parents; it may include other adults who influence the day-to-day care of the student. In some families, grandparents or 9 The American Institutes for Research aunts and uncles may serve a primary care role in a child’s life. Including families in that student’s education program can enhance the program’s relevance and the student’s chance for success. Educators who have formed partnerships with other professionals and family members are discovering effective ways to serve the educational needs of students with emotional disturbance and behavioral problems. These successful strategies can be appropriate for all students, not just students with emotional and behavioral problems. However, given the scheduling constraints in many schools, collaboration may require creative juggling of time. Sometimes it is best to initiate a request for support (including the time necessary to get things done). MOVING FORWARD When teachers and paraprofessionals understand the nature of their students’ emotional and behavioral problems, instructional programs have a much better chance of producing academic progress. Some approaches have been effective in improving the classroom learning of students with emotional disturbance and behavioral problems. The next chapter describes some of those approaches. SOME WAYS OF ACCESSING INFORMATION AND SUPPORT q Find out if the school offers pupil personnel teams – teacher support or assistance teams; q Contact available support personnel such as members of the pupil personnel team or members of the school-based support team (social workers, psychologists, counselors, etc.) and meet with them on a regular basis. Some students have needs that cannot be served in the regular classroom. Their needs are too challenging to be resolved in the time and capabilities available to the classroom teachers and the paraprofessionals who assist them. In these cases, intensive services must be brought in to assist the student. The IEP team will probably want to consider the full continuum of services and placements as described in the IDEA regulations. 10 The American Institutes for Research CHAPTER 3: CREATING A STRUCTURED ENVIRONMENT This chapter explores how teachers and paraprofessionals can strengthen their behavior-management systems to provide a positive environment and accommodate the special needs of students with emotional disturbance and behavioral problems. POSITIVE BEHAVIOR MANAGEMENT Although they do not solve all behavioral problems, school-wide and classroom management systems that provide clear expectations do provide a structure that the majority of students respond to. A positive behavior management system can provide exactly the structure students (especially those with emotional disturbance and behavioral problems) need for managing their own behaviors. All components of a management system are important, but the following are most important: I. Setting rules and expectations; II. Helping students comply with rules and expectations; III. Scheduling the day; As discussed in Chapter 2, these are Primary Prevention activities that are intended to prevent misbehavior from developing in the first place. By concentrating on teaching, practicing, and enforcing a limited number of rules, teachers and paraprofessionals provide the essential foundation for improving student behavior and promoting student success. All students, especially students with emotional disturbance and behavioral problems, need to know what is expected of them. Once five or six rules have been stated clearly, it is important to teach students how to follow them. Educators can enhance education for all students by creating a structured environment that clearly articulates expectations and goals. Students with disabilities may also need to have positive behavioral supports as part of their IEPs. These will be discussed in detail in Chapter 5. Paraprofessionals who work with small groups of students or with individual students may also set rules for the times when they are alone with their students, and teach the students how to follow those rules. These rules should fit well with classroom and school rules. I. SETTING RULES AND EXPECTATIONS II. HELPING STUDENTS COMPLY WITH RULES AND EXPECTATIONS At the beginning of the year, teachers establish rules for classroom behavior. One technique that can increase compliance with such rules is to express them in positive, concrete terms that describe the behavior that is expected of them (e.g., “raise your hand to be called upon to talk”), rather than defining what behavior is not acceptable (e.g., “no talking”). In addition, consequences for failing to follow the rules should be logical, fair, predictable, and directed at the inappropriate behavior. Consequences should also be explained before an infraction occurs. 11 IV. Establishing routines and procedures; and V. Building a positive climate that provides all students with a variety of opportunities for success. Educators sometimes assume that students know how to follow the rules, when, in fact, they do not. Students with emotional disturbance and behavioral problems are especially likely to need the skills necessary to follow the rules. This means they are also likely to be punished for rule breaking, even though they may not understand how to follow them. If, for example, the classroom rule is to “listen when others are talking,” then some students will need to be taught how to listen. The American Institutes for Research The first day that students come to school, they should know what the rules are, and what the consequences of breaking the rules are. The consequences must be fair and consistently enforced. Students must often be reminded what the discipline code says must happen when they break the rules. In addition, students with emotional disturbance and behavioral problems have difficulty understanding what happens to others when they break the rules. If a student breaks a rule, ask that student to explain what happens to others because of his or her actions. Consider the following points when you develop classroom rules: q State rules in clear terms. It is difficult for student to follow rules that they don’t understand. For example, what does it mean to be “responsible” or to be “nice”? Students, especially younger ones, need concrete terms and examples they can understand, such as raising a hand to speak. q Make rules easy for students to remember. Post reminders in the learning area; and q Encourage students to suggest rules so they feel as though the rules are theirs. This is not necessary for good management if you do not do it. For students with emotional disturbance or behavioral problems, several considerations might be useful when scheduling activities throughout the day. For instance, a time for students to get calmed down while in a state of transition to a more structured activity can be built into the day’s schedule. Also, since many students who have behavioral challenges find it difficult to maintain attention for long periods of physically inactive work time, it can be helpful to break large tasks into several smaller tasks with short breaks between them. IV. ESTABLISHING ROUTINES AND PROCEDURES Establishing routines for how things are done. Examples of routines include: Emptying trays at lunch, being excused from the library, lining up, walking in the halls, etc. Teaching those routines can help students stay on target in a classroom. It is important to implement consistent routines for those times when students have to make a transition from one lesson to another, or for times when they have to get and put away materials, and so on. Routines can, of course, be taught, and students can be rewarded for following them. Educators may want to support students in accomplishing routine tasks by using the following simple tactics: Although educators can prevent many minor rule-breaking behaviors by making sure that students understand the rules, stating rules clearly and enforcing them fairly, students with serious behavior problems may have difficulty following even the most clearly stated and fairly enforced rules. To be fair and consistent, then, paraprofessionals and teachers must know whether or not the student has the necessary skills to follow with the rules. The next section of this chapter discusses ways educators can support students’ appropriate behavior. III. SCHEDULING THE DAY 12 Student cue cards. Small, wallet-sized cards on which transition steps are written can serve as visual cues. Cards can be taped to the student’s desk, or notebook, or carried in a pocket. The teacher or paraprofessional may direct students’ attention to the card before moving on to a transition period. Reflection time. Many educators find that having students stop all activity for a moment and reflect upon what they are going to do next goes a long way in preparing them for an actual transition. Advance notice. Because some students find it difficult to cognitively or emotionally disengage from an activity in which they are immersed, advance notice (such as a fiveminute warning prior to the activity’s end) prepares them for disengagement and The American Institutes for Research movement toward the next activity. Buddy support. When a younger student is learning a new routine or is having difficulty following a procedure, many teachers assign a buddy to reinforce and guide the student through the required steps of transition. Subtle prompts. Pointing to a clock or putting away materials can cue students that it is time for a change. Praise or encouragement also can be used effectively to prepare for a transition. For example, saying “Ginny, you have really worked hard on your paper,” or, “Look how much you have written today,” helps to focus the student’s attention on “wrapping up” the activity. V. BUILDING A POSITIVE CLIMATE Allison rarely spoke in class, and when she did, it was in a whisper. Concerned, Ms. Davis, the language arts teacher, built a positive rapport with her silent student. Each day, Ms. Davis and Ms. Peters, the paraprofessional, made it a point to initiate conversations with Allison. Patient efforts paid off, and Allison gradually began giving more than one-word answers. Techniques teachers have used, and recommended, to communicate respect to students during nonacademic discussions: Actively listen. Teachers need to let students know that they are being listened to. Looking the student in the eye, and saying back to the student what he or she said are two simple ways to show the student that you are listening. However, it is important to understand that in many cultures, it is considered rude for children to look adults in the eye. Use non-threatening questions. When students have misbehaved, questions that focus on “what” (e.g., “What went through your mind just before you kicked your shoes into the hallway?”) and “how” (e.g., “How did your math book end up in the trash?”) are easier to answer than those that focus on “why” (e.g., “Why did you throw your book in the trash?”). Students who have had behavioral difficulties for a long time have learned that “why 13 questions” often accompany punishment and often react to those questions as if they are being put on the spot. Tone of voice is also important. Questions should be asked as a genuine effort to help the student understand the behavior. Use open-ended questions. For students who have failed often, questions that can be answered “yes” or “no” often make them fearful that they will give the wrong answer (for example, “Did you follow all the directions during the science lab today?”). Questions that allow students to talk about things more openly (often called “open-ended” questions) can be used instead, especially when you have a conversation with the student (for example, “What did you do in science class today?”). Show personal interest in the student. It is important for students to talk about themselves. Sharing details about their own likes and dislikes can open the door to more motivation in the classroom. COMMUNICATING WITH STUDENTS Positive and Corrective Feedback In addition to setting high but realistic expectations for schoolwork, it is very important to show students that you respect them. For students with emotional disturbance and behavioral problems, the first step in building trust is building a positive relationship through mutual respect and acceptance. It is also important to establish and maintain a good relationship with students. Often relationships break down when adults must discipline students; therefore, adults should let a student know that it is his or her behavior that is a problem, not the student as an individual. Research has shown that positive and corrective feedback allow educators to maintain good relationships with students while addressing undesirable behaviors. Positive feedback tells students what they have done well. The student learns what behavior they performed and why it was acceptable. Corrective feedback tells students what they have done that is unacceptable and how they can correct it. The American Institutes for Research See page 43 for more information about positive and corrective feedback. Alpha and Beta Commands It is also important to communicate expectations simply without a lot of discussion. If a student is finished lunch but not getting ready to leave, a statement like “When you have finished with your lunch, emptied your trash, and put your tray on the rack you may be excused to the playground,”(Alpha Command) is more effective than a statement like, “Why can’t you ever get ready to leave the way you are supposed to. How many times have I told you to empty your trash and put your tray on the rack.” (Beta Command) See the overheads on Alpha and Beta Commands for more information on these commands. STRATEGIES TO SUPPORT APPROPRIATE BEHAVIOR Proximity control. The educator uses physical presence to reduce inappropriate behavior and to increase appropriate behavior. For example, if a student is staring out of a window, the teacher can continue lecturing, but move toward the student in a nonthreatening way. Or the paraprofessional can position him/herself close to the student. The adult’s presence serves as a reminder to the student that he or she should be paying attention. The use of direct eye contact can be used to enhance this technique. It is important to remember that in emotionally charged situations it is not good to get too close or make the student feel cornered. Signal interference. Rather than use a direct warning to stop an inappropriate behavior and encourage a positive one, educators can signal or prompt a student by using a previously agreed upon sign. (This can be a private signal known only by the student and educator.) For example, teachers and paraprofessionals commonly put their index finger over their lips to indicate that it is time to be quiet; or they tap a chime to alert students to stop what they are doing and face the teacher. to count backwards or breathe deeply before reacting. It is best, however, to teach students such techniques when they are calm. Educators also may enhance the success of these techniques by teaching students to recognize triggers of stress and anger. Talking the student down. If a student has become agitated, but has not lost control, it may be useful to “talk the student down” to a more relaxed state. This technique has the teacher or paraprofessional talk very calmly, slowly, and quietly to a student, leading him or her to a positive solution. Humor. Sometimes potentially volatile behavior can be diffused by gently drawing attention to something funny about the situation provoking the behavior. Educators are cautioned, however, against using sarcasm or trivializing a deeply felt emotion. It is important to maintain a mutually respectful relationship with the student. SUMMARY Knowing how to prevent behavior problems enables educators to move away from a negative environment that depends on punishments, toward a more proactive environment. Teachers and paraprofessionals can do a great deal to establish a classroom environment that shows respect to students and allows them to learn to the best of their potential. At a minimum, educators can provide a foundation for improving student behavior, and for promoting student success, by maintaining an orderly, predictable classroom, letting all students know what is expected of them, and helping them to meet those expectations. Redirection. Teachers and paraprofessionals use redirection, when necessary, to verbally remind a student of the task at hand. For example, if a student is wandering out of his seat, the paraprofessional might redirect the behavior by saying: “John, show me how many answers you’ve completed in your workbook.” The statement positively reminds John of what he should be doing, and it allows him to re-engage in the learning activity without punishment. Relaxation. When students are agitated (e.g., after a heated argument during recess), teachers can have them relax quietly by putting their heads on their desks. Similarly, when students feel upset, they can be taught 14 The American Institutes for Research CHAPTER 4: IDENTIFYING BEHAVIOR THAT IS INTERFERING WITH LEARNING Kevin, a new student in Mr. Blanchard’s fifth grade class, was constantly out of his seat and completed very few assignments. Mr. Blanchard asked Mr. Butler, a paraprofessional who works with students who have behavior problems, to observe Kevin’s behavior and document it. During one half-hour period, Mr. Butler noted that Kevin sharpened his pencil five times, got three drinks of water, and went to the materials table four times. Armed with this information, Mr. Blanchard was determined to decrease Kevin’s “roaming,” He reviewed all assignments to ensure that Kevin was capable of completing them. He then met with the special education teacher to explore what might be done to help Kevin succeed in the classroom. Mr. Butler observed Kevin in the classroom, and interviewed him to determine whether or not he knew and understood classroom rules. Convinced that Kevin did understand the school psychologist and Mr. Blanchard developed a contract with Kevin: If he stayed in his seat, Kevin earned points toward a reward of his own choosing (fifteen minutes of computer time). If his in-seat time did not improve, Kevin would have to stay in from after-lunch recess. Within a few weeks, Kevin had increased staying in his seat by about 20 percent, and he was completing 50 percent of his work. Teachers and paraprofessionals often are the first to recognize that a student is struggling with school assignments. They also notice problems in relationships with other students and adults. While this may eventually result in a referral for services, it is critical for educators to identify behaviors that interfere with students’ education, and help students to overcome these behaviors. Teachers and paraprofessionals begin this process by analyzing the kinds of behavior that put students at risk. Some student’s emotional and behavior problems respond to simple classroom interventions. Others may require major changes in a student’s entire educational program. When major changes are necessary, the place to start is with other people who know the student. It is a good idea to consult with 15 others – family members, other school staff, social workers, school counselors and/or school psychologists – whenever problems disrupt teaching and learning. Some administrators may also be familiar with a particular student’s problems or family. Families can usually provide insight regarding their children’s strengths, special needs, and stressful situations that may be occurring in their children’s daily lives. SCHOOL ASSISTANCE TEAMS AND PREREFERRAL SYSTEMS Over the last few decades, a growing number of schools have formed assistance teams that offer help in doing observations and recommending interventions. In addition, many districts have established pre-referral systems. The goal of these two strategies is to serve the student’s and teacher’s needs before a more formal approach is undertaken. In such systems, teachers seek help in working with a student who has presented significant and recurring problems. As part of these processes, teachers and paraprofessionals are frequently asked to document the presenting problem, along with the different strategies that have been used to intervene. Colleagues can then review such information with the teacher, and make suggestions. The American Institutes for Research These systems must not, however, be used to delay appropriate referral of a student suspected of having a disability. REFERRING STUDENTS If preventive interventions do not work, and help from others has run its course, it may be necessary to initiate a formal referral. When school officials begin to suspect that a student has a disability, the student must be referred for appropriate evaluation. Keeping in mind that the purpose of a referral is to determine whether a disability or condition is, in fact, linked to the observed problem behavior. A teacher’s role at the referral stage is not to make a diagnosis, but to be a part of the team that does an evaluation of the student. Teachers will likely be asked to present concrete information describing the student’s behavior, the situations in which that behavior occurs, and any interventions that may have already been tried. Documentation that the teacher, paraprofessional, or other school staff may have made will be helpful in this process. As part of the referral process, teachers are sometimes asked to provide additional documentation of the student’s behavior, paying attention to particular details. Such a practice is helpful, as it reveals characteristics that ultimately may result in a more effective behavioral intervention plan. In considering a student’s behavior, it is important to use a strengths-based approach, which means that in addition to identifying challenging behaviors, behaviors supporting learning and other student strengths also are identified. It is valuable to name strengths, such as identifying instances when the student’s behavior is appropriate as well as describing the student’s inappropriate behavior. Questions that may help to guide a strengthsbased assessment include: occur over and over? For example, the behavior may not occur all day, but only during activities in which the student must read and understand information. q When is the student most successful? For example, the student may do well in highly structured tasks in which the expectations and directions are clearly given. q What conditions tend to trigger the problem behavior? For example, after recording outbursts for a week, the paraprofessional finds that most problems occur when the student works with other classmates. q What holds the student’s attention? For example, a student may be able to concentrate for more than 30 minutes when engaged in particular kinds of tasks. DOCUMENTING BEHAVIORS Generally, the first step in identifying behaviors is to define the behavior in terms that can be observed and measured. Defining behavior as “disruptive” or “dangerous” does not specify the specific behaviors that occur, and therefore will not be helpful when planning interventions. A better definition might be “loud yelling in the classroom,” “pushing a classmate” or “tapping a pencil continuously” – behaviors that can be observed and measured. Several strategies are typically used in school settings to document behavior. In some cases, it is helpful to use more than one technique to understand a student’s behavior patterns. There are several techniques that can be used to measure behavior. The most commonly used techniques include identifying patterns, measuring frequency, and measuring duration. These techniques are used a great deal in developing an assessment known as the Functional Behavioral Assessment. See Appendix C-3 for some sample forms that may be used for a functional behavioral assessment. The results of the Functional Behavioral Assessment is then used to develop a positive q Are there any behavior patterns that 16 The American Institutes for Research behavioral intervention to address the student’s antisocial/undesirable behavior. Identifying Patterns. This technique is used to identify possible patterns of behavior by pinpointing the specific events that precede (also called antecedents) or follow (also called consequences) the problem behavior that may serve to maintain it. Observers keep a written record of everything they see and hear, and note the entire context in which the target behavior occurs. Observation narratives are most useful when they are completed in several settings over a period of time. Date (or dates) of observations • Observer name and role with respect to the student • Start time • Setting of observation • Definition of behavior being observed • Key to any codes used Although recording strategies are associated with referral, many teachers find that classroombased observational data can uncover the source of many problems and lead to their correction. An educator may discover, for instance, that a student swears only when in the presence of certain students. In some cases, too, the student’s behavior may be shown to be a response – even though it is not appropriate – to the actions of others. These kinds of data provide educators with the information they need to address students’ behavioral needs. Measuring Frequency. This technique is used to measure the number of times a behavior occurs during a certain period. The teacher defines the behavior, and either the teacher or paraprofessional observes the student at specified times, and notes how often the behavior occurs (e.g., the number of times a student uses profanity during a class lecture). Measuring Duration. This technique is used to measure the length of time that a student performs a particular behavior (e.g., the amount of time a student is seen to be daydreaming during math activities). When choosing a measurement technique there are a few things that will help you decide with one is best for the behavior you need to observe. If you are not sure what is “causing” the behavior it is a good idea to first identify patterns. If you are interested in getting a measure just to give you an idea how intense the behavior is, a frequency measure or a duration measure will help. To determine whether to use frequency or duration measures, see the Overhead How to Choose a System for Measuring Behavior on page 59. No matter which technique you choose to use, you will need to include certain information on the recording forms to help organize your data. This information includes: • • Student’s name 17 Careful evaluation of a student suspected of being disabled also involves an assessment of the student’s behavior if his or her behavior interferes with their learning, or the learning of others. Districts and states should have established procedures for student evaluation and assessment that ensure compliance with the 1997 Amendments to the IDEA and with Section 504 of the Rehabilitation Act of 1973. Once such procedures are established, the team should use a number of tests and observations that are culturally non-biased to evaluate students with emotional disturbance. These could include: • classroom observations by evaluators, • results of all interventions (e.g., teacher documentation and team information), • interviews, checklists, and questionnaires completed by teachers, family members, and the students, as appropriate, including developmental, health, and sensory data, • psychological or psychiatric evaluations, • previous academic evaluations, including work samples, and • a review of the student’s school history. The American Institutes for Research Because of their direct experience, Classroom teachers often are called upon by the evaluation team of the student to complete assessment tasks, and to share what they know about a student. Information that is gained from experience is valuable in interpreting student behavior, or in putting together a successful intervention. A paraprofessional who has worked closely with a student and who is trained in the procedures can be helpful to a teacher in providing this information. A WORD ABOUT CULTURAL DIFFERENCES It is important to remember that everyone’s behavior is influenced by his or her culture and subcultures (e.g., the area of the country where they live, their neighborhood, their family’s religious beliefs, the country they came from, their tribal or ethnic group, etc.). When educators become concerned about a student’s behavior they must determine whether the behavior may be the result of a cultural difference rather than a behavior problem. In some cases, behaviors are merely different from those of the educator’s or school system’s culture. 18 Educators should discuss with the student and his or her family members the possibility that behaviors may be influenced by culture. For example, some Native American cultures frown on competition, so students will not give answers in class that might make them look like they are smarter than their classmates are. These discussions should include considerations about how or if the cultural foundations of the behavior should be addressed. The educators and family members together should decide whether a replacement behavior should be taught (e.g., teaching the student to be competitive), if the student should be taught to use different behaviors in different situations (e.g., teaching the student that competition is appropriate under certain circumstances), or if the school should make accommodations to respect the student’s cultural differences (e.g., use cooperative learning rather than competitive techniques). In any case, educators need to understand how their own cultural beliefs influence the way they think about the behavior of students. The American Institutes for Research CHAPTER 5: A SYSTEM OF EFFECTIVE BEHAVIOR MANAGEMENT At the beginning of the school year, teachers at Sherrill Street Elementary School agree on five basic rules applicable to all students, and during the first week of school, they devote time to teaching and reinforcing the five agreed-upon rules. Many teachers produce bulletin board displays in the hallways, which serve as reminders of those rules. The principal supports this effort by making statements concerning the five rules in all of her opening announcements. Special service personnel also contribute by making self-control cards on which the rules are written, and supplying those cards to students who need additional support in mastering the rules. Cristina, a student at Sherrill Street Elementary, had difficulty stopping one activity and moving on to a new one. When told to stop what she was doing, Cristina usually ignored the command or began screaming “No.” Rather than just assuming that Cristina had mastered the necessary transition skills, her teacher asked Ms. Avery, the paraprofessional, to teach a transition routine to Christina. Once Ms. Avery let the teacher know that Cristina had mastered that routine, the teacher had Ms. Avery initiate a contingency system in which Cristina earned points for appropriate behavior during transitions. In addition, to help Cristina prepare for an important, upcoming change, the paraprofessional now cues her five minutes in advance, a strategy that is helping Cristina make transitions with less resistance. Second stage and third stage prevention systems depend on having an effective behavior management system. The basic difference between second stage and third stage prevention is that second stage interventions can be done in small groups. Third stage interventions need to be highly individualized, often requiring one-on-one instruction or intervention. Third stage prevention strategies usually require a team-based problem-solving response that includes both a behavior support team, and a teacher assistance team. Examples of second stage and third stage prevention techniques are shown in the graph Second Stage and Third Stage Prevention Strategies on page 52. If students with emotional disturbance and behavioral problems are to reach their full academic potential, reducing incidences of problematic behavior is essential. For years, 19 teachers and paraprofessionals have successfully applied behavioral management techniques to increase positive behaviors and to decrease inappropriate ones. As they have learned, the key to success is not to try to control behavior reactively, per se, but to proactively manage it consistently and productively. There are several effective techniques for changing behavior. These include: Change the environment. Take a look at the environment and see if it could be contributing to the problem. Is the student sitting in a place that is distracting (e.g., near a door, window or pencil sharpener, near a place where others are working together and talking, or near the reading groups). Teach replacement behaviors. Teach the student acceptable behaviors that serve the The American Institutes for Research same purpose as the inappropriate behavior. For example if the student is acting out to get attention, teach them more acceptable ways to get attention. Sometimes this will require teaching academic skills. If students act out because they are frustrated or embarrassed because they lack the academic skills to perform the task, you will need to teach the academic skills as well as teaching them how to appropriately ask for help. Enhance acceptable behaviors. If the student occasionally does use the appropriate behavior (e.g., sometimes works well with their peers) provide some sort of incentive for them when they use these behaviors rather than just punishing them when they don’t act appropriately. Reduce unacceptable behaviors. Under some circumstances (when the behavior is dangerous or so obnoxious that the student is being totally rejected by other students, or when all positive attempts to change the behavior has failed) it is necessary to use punishment techniques (e.g., suspension, time-out, removal of privileges). Two things should be noted, however. It is only punishment if the behavior reduces (what is punishing to one student might not be punishing to another) and punishment is the least effective way to change a behavior. student’s part, but simply the inability to behave in an appropriate manner. Such a situation may arise if certain social skills are required for the performance of a specific task (e.g., sharing or taking turns as lab partners in a science experiment). Many students with emotional disturbance and behavioral problems have never been taught correct social skills, and, as a result, are at a distinct disadvantage in situations requiring any social interaction. Once the students have performed the new behavior with frequent success, a selfmonitoring strategy may be introduced where students keep a count of how often they use the new behavior. Such strategies are used to help students manage and evaluate their own behavior. For example, a student may keep track of the frequency (or duration) with which he or she demonstrates the new behavior. The following combination of instructional strategies may help when teaching students new behaviors: q Modeling—showing the student the appropriate use of the behavior. q Rehearsing appropriate behavior— providing opportunities for the student to practice the behavior. Preventing disturbing behavior through predictable means is clearly a major ingredient in fostering any kind of success in the classroom. There are times, however, when more corrective approaches are called for. Students in the best of classrooms will lose control of their actions on occasion, some acting out and others withdrawing. Knowing how to help students manage these challenging behaviors gives teachers additional techniques for helping students with emotional disturbance and behavioral problems. q Role-playing—providing the student the opportunity to practice the behavior in the context of a situation in which the behavior might be needed. TEACHING REPLACEMENT BEHAVIORS TEACHING SOCIAL SKILLS Some students with learning difficulties do not learn appropriate behaviors by observation alone. Sometimes, a student may not be performing a particular behavior simply because he or she has not been taught it. In these cases, the behavior may not indicate defiance on the A growing trend in schools is to teach social skills as part of regular classroom lessons. Teachers first identify necessary classroom social skills (such as waiting one’s turn, sharing materials, saying “excuse me,” listening, and following directions), then they select a particular skill and break it down into observable steps. 20 q Continuous reinforcement—providing reinforcement to the student as he or she practices the new behaviors. q Prompting—giving the student cues to help him or her remember how and when to use the new behaviors. The American Institutes for Research They teach those steps, while modeling the behaviors themselves, and while asking students to do the same. Students also role-play the skill, and receive positive feedback from the teacher, paraprofessional, and other students. Throughout the rest of the day, adults target naturally occurring opportunities to reinforce the students when they demonstrate newly learned social skills. SOCIAL PROBLEM SOLVING Students who are highly aggressive usually have poor problem solving skills. When these students are faced with problems, they often have trouble figuring out how to solve them in socially acceptable ways. They are more likely to need adults to teach them how to solve problems effectively without becoming aggressive or violent. Social Problem Solving consists of five thinking and decision-making processes that can be applied to solving problems: Thinking of Alternative Solutions: Students are encouraged to think up as many different solutions as they can to a particular problem. They learn how to turn to alternative solutions when the first one attempted fails to solve the problem. Thinking about Causes and Consequences: Students are taught to consider how and why a particular even causes the next event, and how their actions affect themselves or others. They learn also how to link actions and consequences. What will happen if they take a certain action? What are the short-term effects? What are the long-term effects? Sensitivity: Students are encouraged to think about the feelings of others and to identify how their behavior affects others’ feelings. Means-end Thinking: Students learn to make step-by-step plans for achieving a particular goal, including recognizing obstacles in the way of achieving that goal. Considering the Views of Others: Students learn to recognize that different people have different opinions and ways of looking at 21 the same situation, and may respond differently to the same situation. ANGER MANAGEMENT Researchers have found that students who have serious behavior problems have serious problems expressing their anger constructively. When they are very young, these students learn that they can control other children and even adults using out-of-control anger. When people give in to these children’s aggressive behavior, this way of responding to problems is reinforced. They learn to cope by acting out instead of using other means to resolve their conflicts. The first step for these students is to recognize that their anger is inappropriate, and that they must learn appropriate ways to manage that anger. They need to recognize what triggers the anger and aggression, and to develop strategies to calm themselves down before they act on their anger. Strategies to control anger include: • Self-instruction, including self-talk and selfprompting – thinking aloud • Cognitive mediation such as using cue cards that remind students of the anger management steps they need to take • Relaxation skills such as measured breathing and physical exercises that allow the student to reduce stress and the physical symptoms of anger • Social problem-solving and perspective taking to assist them in viewing problems as situations to be resolved and not battles to be won. The goal of anger management is to increase control of the anger – not to eliminate it. Anger is a natural emotion that should not be repressed, but channeled into effective coping strategies. INCREASING ACCEPTABLE BEHAVIORS It is important to respond to student behavior in positive ways; and it is important to resist the temptation to focus on undesirable behavior. The first step in modifying behavior is The American Institutes for Research to identify the behavior that should occur, instead of merely focusing on the inappropriate behavior. Once desirable behaviors are selected for reinforcement, the following strategies can be used to increase the likelihood that the student will use them. Positive reinforcement. Point systems, stickers, smiles, and public recognition for a job well done are all examples of positive reinforcement. When a desired behavior is followed by something that the student finds rewarding, the likelihood that the desired behavior will occur more often increases. Educators find that setting up positive reinforcements for some students helps them learn to use new behaviors. Positive reinforcements help students improve their behaviors, particularly when the student is not intrinsically motivated to change. Continuum of Rewards Internal Rewards • Social – positive feedback and praise; should always be paired with out extrinsic reinforcers. • Natural – reinforcers that do not depend on directions or reinforcements from others External Rewards • Edible – food or drink; most appropriate for younger students • Tangible – stickers, pencils, etc. that have value in themselves; • Token – a chip, a check on a chart, etc., that can be accumulated towards receiving a later reward; • Activity – an on-campus or off-campus event that is earned through acceptable behavior; • Self – students provide their own rewards for acceptable behavior. Token economies (point systems) are systems of positive behavior reinforcement. Students are asked to perform appropriate behaviors. They then receive tokens (or points), to be exchanged later for a reward. As students get better at performing acceptable behavior, points are given less frequently. When using point systems it is sometimes useful for the 22 student to see a visual chart that represents progress toward reaching a goal. While many students are intrinsically rewarded by social recognition (e.g., adult or peer praise) for their appropriate behavior, other students will initially need extrinsic reinforcers, such as those described in the previous chart. It is important, though, to pair extrinsic rewards with social reinforcement so that the social reinforcement, itself, will ultimately become rewarding and the extrinsic reinforcer can gradually be removed. Behavior contracts. A behavior contract is a more complex strategy for making a reward depend upon desirable behavior. Good behavior contracts also contain appropriate consequences for not achieving the desired behavior. Most effective contracts usually contain the following: • Definitions of the expected behavior that the student can understand; • Positive rewards for achieving the expected behavior; • A statement of everyone’s roles and responsibilities (e.g., “Mr. Jameson will monitor the walking in the hall during the time of the contract”); • Consequences for not expected behavior; and • A statement of commitment from everyone involved. achieving the Tips for moving from tangible reinforcers to social reinforcers: q Reinforce immediately, (especially when working with new behaviors or young or The American Institutes for Research immature students) as any delay may result in ambiguity over what behavior is being reinforced; q If immediate reinforcement is not possible, acknowledge the behavior and remind the student that the reinforcement will be coming; q Give a verbal description of the behavior being reinforced so that the student knows exactly which behaviors have led to the reward; q Use social (e.g., praise or recognition) and activity reinforcers (e.g., time on a computer) in conjunction with tangible ones; q Phase out tangible and contrived reinforcers as soon as possible; q Gradually increase the time between the behavior and the reinforcer; and q Be sensitive to peer pressure, and be careful not to embarrass a student when presenting reinforcement. DECREASING UNACCEPTABLE BEHAVIORS For most students, an increase in appropriate behaviors will replace the need for interventions that focus on decreasing inappropriate behaviors. However, some inappropriate behaviors may necessitate the use of “behavior-decreasing consequences,” as follows. Planned Ignoring. The use of planned ignoring is based upon the theory that, if the unwanted behavior is used to gain attention, ignoring the behavior will result in its becoming “extinct.” Three points should be stressed when using this strategy: • It is not a good idea to ignore behavior that is unsafe or harmful; • If the student is getting attention from classmates, the behavior will continue unless classmates also ignore it; • Often, the unwanted behavior at first tends to become worse before it becomes better. 23 Time-Out. Time-out is an oftenmisunderstood punishment technique that actually refers to “time-out from positive reinforcement.” With time-out, all reinforcement ceases and the student is essentially removed from a reinforcing situation. It is especially effective for behaviors that are used to seek attention. For example, if a student makes inappropriate comments during small group activities to get the other students to laugh, removing the student from the others in his or her group might be a good intervention. Effective use of time-out requires discussing with the student in advance those behaviors that may lead to a time-out, as well as the proper procedures for going to, being in, and returning from time-out. Time-out, then, should be clearly differentiated from other removal techniques, such as planning rooms or places to cool-down,” which students voluntarily go to when they feel they need time to gain control over themselves or their situation. Effective time-out strategies use a system of increasingly disciplinary timeouts. For example, a student may be asked to put his or her head down. At the next level, the student might be told to turn away from or leave the group. If these do not work, the student may be placed in a separate location, or “seclusionary time-out.” This extreme consequence would be used when only when the intensity of the behavior warrants such removal. The use of seclusionary time-out has caused a great deal controversy. Critics believe that it denies students their right to education, that it is a form of “imprisonment.” Because of these claims, some school districts have banned the use of seclusionary time-out. It is, therefore, best to consult school policies before implementing seclusionary time-out in the classroom; it is also a good idea to discuss the procedure with the student’s IEP team before implementing such a technique. If school board policy allows seclusionary time-out, the facilities should be adequate, and the time-outs wellmonitored, short in duration, and used carefully. The question should be asked each time a student is sent to time-out, “Is this student being denied an opportunity to learn while in seclusionary time-out?” The American Institutes for Research The following table contains guidelines for implementation of time-out procedures. • Behavior during time-out. Review the time-out log regularly to evaluate the effectiveness of the time-out procedures. TIME-OUT: GUIDELINES FOR IMPLEMENTATION q TIME OUT MUST BE USED VERY CAREFULLY q Consult school administration for district timeout policies. q Discuss the use of time-out options and procedures with students’ parents. q Define which behaviors will earn time-out. q Decide how long the time-out should last. q Thoroughly discuss the time-out procedure with the students: q Specify the behaviors. q Specify the warnings to be given. q Teach directions for going to time-out. q Teach proper time-out behaviors. q Teach procedures for returning from time-out. q Post time-out rules in the classroom. q Warn students when their behaviors may lead to time-out. q Implement time-out without emotion or discussion. Punishment. Punishment receives a great deal of attention. While occasionally it may be necessary to use punishment as a consequence for inappropriate behaviors (see sidebar: Using Punishment), it should be only a small part of a behavioral management plan. The theory behind punishment is that the behavior will decrease if it is followed by something the student perceives as negative. Many antisocial behaviors are very frustrating for educators, and it is this frustration that often leads to punishment. However, punishment only lasts for a short time and not a long-term deterrent to antisocial behavior. Punishment focuses on what the student should not be doing rather than on what he or she should be doing. Punishment also often causes emotional reactions, not only from the student whose behavior is being punished, but also from other students. It is important to react to frustrating behaviors in a calm and rational manner, attempting to use positive responses, and only using punishment as a last resort. When punishment is used often, in the long run it tends to increase negative behavior, not decrease it. q Begin the time-out only when the student begins to exhibit appropriate behavior. q Discuss appropriate alternative behaviors in private upon student’s return from time-out. q Specify time-out procedures in the IEP of a student with a disability. Logging Time-out. Keep a time-out log for each incidence of seclusionary time-out. The log must include: • • • • Student’s name Description of behavior or incident that resulted in time-out Time of incident Duration of time-out 24 USING PUNISHMENT Punishment should only be considered under certain circumstances: q When the behavior is dangerous to the student or others, q When every other intervention has been The American Institutes for Research appropriately implemented and has failed to stop the undesirable behavior; or classroom, educators must protect the safety of everyone involved. q When the student’s behavior is so obnoxious that it prevents him/her from learning or from forming meaningful social relationships. Usually, a student does not lose control without “giving notice.” We understand from research that when students act out, their behavior follows a predictable pattern. In fact, one of the best lines of defense for classroom teachers and paraprofessionals is to understand the nature of this acting-out behavior pattern, and to use that knowledge to support the student. SUMMARY Motivation is a key to increasing appropriate behaviors and decreasing inappropriate ones. Teachers and paraprofessionals can actually teach motivation and improve classroom behavior by carefully using behavior management strategies. Strategies designed to manage behaviors may be quite effective in the short run, but, by themselves, they are not sufficient to bring about long-term behavior change. Paraprofessionals and teachers who also build a positive relationship with students have the greatest chance of succeeding over time. Basic skills must be delivered within a caring context – a safe environment filled with caring relationships. All students benefit from having caring adult educators in their lives. Both students and educators know that such a person can be the most important factor in helping anyone with emotional disturbance or behavioral problems take the first step toward adjustment. It is impossible to overstate the power of caring. A student’s sense of calm can become disrupted by certain environmental “triggers,” such as changes in routine, too many errors or corrections on assignments, or peer provocation. Triggers also may be outside the classroom, and might include gang pressure, substance abuse, lack of sleep, or peer or family conflicts. There are some triggers that educators can control (e.g., preparing students for transition, ensuring a student takes his or her medication as scheduled, teaching anger management skills), and others that are beyond their control (e.g., an upheaval in the family, conflicts with friends, etc.). Providing a structured, supportive environment and teaching the student the skills needed to control anger and to problem-solve will reduce the impact of triggers on a student’s behavior. If a student is triggered, he or she usually becomes confused or defiant. The student may ask lots of questions and begin arguing. Sometimes just showing interest in him or her, or giving the student a chance to talk about what is bothering him or her, can help the student regain self-control or enable the educator to provide appropriate support. Provide the student with time and space at this point. Allow him to work independently and prompt him to use relaxation skills and problem-solving skills to work through his anger. It is important to remain calm and to continue to treat the student with respect. If you become upset or rude it will only escalate the student’s behavior. INTENSIVE INTERVENTIONS FOR AGGRESSIVE BEHAVIORS Back early from lunch, Terrance storms into the classroom, knocking over desks and chairs. He swings at a stack of books sitting on the counter, sending them sailing across the room. The few students who also are back early begin moving quickly away from Terrance, hovering close to the teacher’s desk and along the room’s perimeter. Screaming, “I hate you,” he lunges toward Bryan, who is racing toward the door. Even when lessons are delivered effectively, a good management system is in place and a good relationship has been established, it is still possible for students to have aggressive behavior. When a student loses control in the 25 If the student’s behavior continues to escalate remind him or her in a respectful way of the consequences of the behavior. Give the student the opportunity to choose the appropriate behavior. The American Institutes for Research If a student loses control, however, the priority is safety. This includes the safety of the others in the room, as well as the safety of the student who is out of control. If the student’s behavior is endangering others in the classroom, ask the student to leave the room. If he or she will not leave, have the other students leave the room and send one student for help. In either case, tell the student(s) exactly where they should go and whom they should talk to. Again, remain calm and respectful so as not to escalate the behavior. The overheads Breaking Up Fights, Escorting Aggressive Children, and SelfDefense, provide specific actions that can help you during particular kinds of peak situations. After an acting-out incident, the teacher or paraprofessional should talk with the student about what happened when the student has calmed down and is willing to work with an adult to improve his or her behavior. Help the student identify acceptable alternatives to the explosive behavior. This debriefing should be approached as an opportunity for the student to learn. The issues of discipline and consequences for the disruptive behavior should be brought up separately. Schools should take the time to develop emergency procedures in the event that a student loses control and threatens the safety of other students. This plan should be taught and practiced before an incident occurs. ASKING FOR HELP AT SCHOOL Some students need more attention and understanding than any one teacher or paraprofessional can give. It is rare that these students have problems with their behavior in only one place (classroom, lunchroom, playground, or hallways). In such cases, school adults need to work together to help support the student’s behavior. For example, they must all work together to put a behavior management plan in place. School-wide approaches are good ideas, because they can reduce things in the environment that trigger unwanted behavior. They can also provide structure and consistency, and they are more effective in addressing behavioral needs over the long run. It is a good idea for all adults that work with students to know the warning signs for 26 aggressive behaviors. Recognizing the potential for aggression and knowing what to do can prevent violence from occurring or getting out of control. See overheads on Early Warning Signs and the Acting-Out Cycle on pages 82 through 88 for important information on this behavior. WORKING TOGETHER WITH FAMILIES Emotional disturbance and behavioral problems affect children in all life situations – home, community, school, church, etc. In addition, families experience significant stress when a child has emotional and behavioral problems and they need to work with the school to address the student’s needs. Communication with the student’s family should, therefore, be one of the most important components of any school program. A family unit may be configured in many ways. Therefore, it frequently helps to know and refer to the significant members of a child’s family (e.g., mother, father, grandparent, aunt, older sibling, other adult). It also helps to know the part they play in a student’s life and in all the plans that are made for the education of a student with emotional or behavioral problems. The core members of the family should be included in all significant deliberations about the student’s education. The IEP team offers opportunities to meet with the student’s family. Collaboration can extend throughout the year, as family members are made to feel at home with teachers and other professionals charged with instructing their children. Meetings can be scheduled to facilitate family involvement, and conducted in a manner that demonstrates respect for the student’s family, their culture, and their knowledge and concerns. Empathy, respect, and sincerity are key factors in establishing and maintaining a positive relationship with families. Because families like to hear good news, we suggest that those who work with students should share reports on student progress with families, either through notes, reward charts, completed contracts, phone calls, or record cards. In order to build trust and good support between educators and families, it may be helpful to begin with positive examples of a The American Institutes for Research student’s performance or behaviors before addressing inappropriate behaviors. Sometimes school officials and parents do not agree on the best approach to working with a student. In these cases it is important to work together until all parties are in agreement. One technique to use to overcome these differences is the same social problem solving techniques that we teach students. The following sidebar outlines the steps that can be used to implement this technique with parents. When talking to a family about a child’s behavior in school, the following approaches may enlist their support: q Talk about behavioral difficulties as obstacles for the child in mastering academic goals; q Be concrete and specific about behavior problems. Expressions that exaggerate the frequency of problem behaviors, such as “he always looks away when I smile at him,” or “she talks back all of the time,” serve only to make family members defensive; q Actively listen to family members, be sympathetic with their concerns, and learn from their knowledge and experience; q Share positive examples of the student’s performance, and reaffirm a commitment to helping the student become successful in school; and q Ask for the family’s suggestions concerning how to reduce inappropriate behaviors. WHEN ALL ELSE FAILS When all good faith efforts and best-practice procedures do not produce desired results, however, it may be time to enlist the support of the school psychologist, behavior specialist, the IEP team, special educator, and/or other support personnel. It may be that the IEP team needs to be reconvened to modify the existing behavior intervention plan or academic objectives. Depending on the effect of the behaviors on the safety and learning opportunities for the student and for other students in the classroom, 27 the IEP team should consider a change of placement if concerted, documented efforts to modify serious behavior problems have proven unsuccessful. MOVING FORWARD Many students at some time or another present challenging behaviors. Teachers and paraprofessionals are, therefore, always on the front lines, as they work to prevent inappropriate behavior from interfering with students’ academic progress. Clearly, helping students manage their behavior is an important part of making sure that they will not miss out on the education that will improve the quality of their lives. As the examples in this book suggest, a number of things can ensure that students continue to learn and develop acceptable behavior: • comprehensive expectations, • structure of the environment and improved behavior management – using rules and procedures, teaching replacement behavior, strategies that enhance acceptable behavior and reduced unacceptable behavior • collaborative teaming to address the needs of students with low-level challenging behavior, • emergency planning, and • high – quality alternative settings for students whose needs cannot be met in the regular classroom or neighborhood school. (see Appendix C-4 for the components of quality alternatives) programs of discipline While the characteristics presented by students with emotional disturbance and behavioral problems may sometimes be very difficult to work with, the bottom line is never to give up on any student. Because students with emotional disturbance and behavioral problems may challenge educators’ patience and cause momentary despair, teachers and paraprofessionals should not be alone in helping students succeed. The American Institutes for Research The school is a learning community. While it is important to build a positive climate in the classroom, the work does not stop at the classroom door. The success of a classroom behavior management program can be enhanced by other colleagues as well as by the student’s family. The next chapter presents some organizations that are helping to support paraprofessionals, teachers, schools and districts. 28 The American Institutes for Research CHAPTER 6: SUPPORT AND RESOURCES There is now much that teachers and paraprofessionals can do to support the educational development of students with emotional disturbance and behavioral problems, particularly since many of the techniques that work with these students can work to improve results for all students. This chapter suggests additional organizations and resources that educators and school districts can use to assist them in improving the education of all students. Center on many of the topics addressed in this document. The Center for Effective Collaboration and Practice American Institutes for Research Thomas Jefferson St. NW, Suite 400 Washington DC 20007 Phone: 202-944-5400 or Toll-Free at: 1-888-457-1551 Fax: 202-944-5454 E-mail: center@air.org Internet: www.air.org/cecp/cecp.html THE COUNCIL FOR EXCEPTIONAL CHILDREN (CEC) ORGANIZATIONS THE CENTER FOR EFFECTIVE COLLABORATION AND PRACTICE (CECP) The Center is working to improve results for children and youth with, or at risk of developing, emotional disturbance and behavioral problems and their families. Its main goals are to identify effective practices and to disseminate this information to teachers, mental health professionals, Head Start personnel, juvenile justice personnel, child welfare professionals, family members, and others. To do this, the Center has put together a network of individuals and information sources that can help teachers locate a variety of resources, and it constantly updates its own records to include many of those on the list that follows. In addition, the Center: (1) maintains E-mail-based listservs for teachers, school psychologists, emotional and behavioral disorder specialists, and those interested in issues of implementing the IDEA; (2) offers Author Online discussions through its website; (3) maintains a database of relevant meetings and conferences on the website; and (4) helps to link individuals to services providers through its network of Nursery and Greenhouse sites. The Center’s website also provides access to free publications produced by the 29 CEC is the largest international organization dedicated to improving educational outcomes for students with disabilities. The CEC holds international, state, and local conferences through its various chapters, and produces a catalog of publications, available by calling 1800-232-7323. It also maintains several ERIC Clearinghouses of information and research on education issues, accessible though the Internet. The Council can be contacted at: The Council for Exceptional Children 1920 Association Drive Reston, VA 20191-1589 Voice phone: 800-641-7824 703-620-3660 TTY: 703-264-9446 FAX: 703-264-9494 E-mail: cec@cec.sped.org Internet: www.cec.sped.org NATIONAL INFORMATION CENTER FOR CHILDREN AND YOUTH WITH DISABILITIES (NICHCY) NICHCY is an information clearinghouse funded by the Department of Education, and provides information on disabilities and disability-related issues for children and youth The American Institutes for Research (birth to age 22). Many of its documents are provided free of charge. NICHCY can be contacted at: National Information Center for Children and Youth with Disabilities P.O. Box 1492 Washington, DC 20013-1492 Phone: 1-800-695-0285 Fax: 202-884-8441 E-mail: nichcy@aed.org Website: www.NICHCY.org THE FEDERATION OF FAMILIES FOR CHILDREN’S MENTAL HEALTH (FFCMH) The FFCMH is a national, parent-run organization focused on the needs of children and youth with emotional, behavioral, or mental disorders, and their families. The Federation has chapters in every state, offers regional and national meeting and events, provides technical assistance and materials, and publishes a newsletter, Claiming Children. The national office can be contacted at: The Federation of Families for Children’s Mental Health 1021 Prince Street Alexandria, VA 22314-2971 Phone: 703-684-7710 Fax: 703-836-1040 E-mail: ffcmh@crosslink.net Internet: www.ffcmh.org PARENT ADVOCACY COALITION FOR EDUCATIONAL RIGHTS (PACER) CENTER PACER is a non-profit statewide organization created to improve and expand opportunities that enhance the quality of life for children and young adults with disabilities and their families. PACER offers a variety of programs that provide assistance for children with disabilities from birth to adulthood, and for students and schools. PACER also offers technical assistance to parent centers locally and nationwide. PACER’s goal is to make parents informed consumers for the welfare of their children by providing them with knowledge 30 of their rights and responsibilities as parents, and about laws and other resources pertaining to their special needs children and their roles as parents. PACER Center 4826 Chicago Avenue South Minneapolis, MN 55417-1098 Phone: 612-827-2966 TDD: 612-827-7770 Toll-Free (in MN): 800-53-PACER Internet: http://www.pacer.org THE COUNCIL FOR CHILDREN WITH BEHAVIORAL DISORDERS (CCBD) The CCBD, a division of the Council for Exceptional Children, is committed to promoting and facilitating the education and general welfare of children and youth with behavioral and emotional disorders. The CCBD publishes the research journal Behavioral Disorders, a newsletter, and a practitioner-oriented magazine, Beyond Behavior, which are distributed to its members several times a year. The Council for Exceptional Children may be contacted for information regarding the CCBD’s other publications, as well as membership opportunities and regional and national conferences. THE ASSOCIATIONS OF SERVICE PROVIDERS IMPLEMENTING IDEA REFORMS IN EDUCATION (ASPIIRE) PARTNERSHIP, AND THE IDEA LOCAL IMPLEMENTATION BY LOCAL ADMINISTRATORS (ILIAD) PARTNERSHIP The Associations of Service Providers Implementing IDEA Reforms in Education (ASPIIRE) Partnership and The IDEA Local Implementation by Local Administrators (ILIAD) Partnership are made up of over 15 educational organizations and related services associations. As a group, the members of ASPIIRE and ILIAD pull together the strength of their individual organizations to provide ideas, technical assistance, and other information to implement IDEA ‘97. The American Institutes for Research experiences encountered during the program’s implementation. ASPIIRE and ILIAD Projects Council for Exceptional Children 1920 Association Drive Reston, VA 20191-1589 Phone (Toll-Free): 1-877-CEC-IDEA TDD: 703-264-9480 Fax: 703-264-1637 E-mail: Ideapractices@cec.sped.org Internet: www.ideapractices.org http://www.ideapractices.org/aspiire.htm http://www.ideapractices.org/iliad.htm Blueprints for Violence Prevention Center for the Study and Prevention of Violence Institute of Behavioral Science University of Colorado at Boulder 900 28th Street, Suite 107 Campus Box 442 Boulder, CO 80309 Phone: 303-492-1032 Fax: 303-443-3297 E-mail: blueprints@colorado.edu Internet: www.colorado.edu.cspv/blueprints THE CENTER FOR THE STUDY AND PREVENTION OF VIOLENCE (CSPV) CSPV was established in 1992 to provide assistance toward understanding and preventing violence, particularly among adolescents. Since that time, CSPV has expanded its focus to violence prevention throughout the course of life. CSPV’s research-to-practice efforts have resulted in the following services: (1) a collection of research literature and resources relating to the study and prevention of violence; (2) technical assistance for the development and evaluation of violence prevention and intervention programs; and (3) research analyses that focus on the causes of violence and the search for best practices to prevent against violence. Center for the Study and Prevention of Violence Institute of Behavioral Science University of Colorado at Boulder Campus Box 442 Boulder, CO 80309-0442 Phone: 303-492-8465 Fax: 303-443-3297 Internet: www.colorado.edu BLUEPRINTS FOR VIOLENCE PREVENTION Blueprints for Violence Prevention is a collection of ten violence prevention programs, which, the Center for the Study and Prevention of Violence (CSPV) determined, have high scientific standards of program effectiveness. “Blueprints” includes a description of each of the selected violence prevention programs, including the theoretical rationale for the program, the program’s core components for implementation, evaluation design and results, and practical 31 CENTER ON POSITIVE BEHAVIORAL INTERVENTIONS AND SUPPORT The Center on Positive Behavioral Interventions and Support was created through the U.S. Department of Education’s Office on Special Education Programs to give schools capacitybuilding information and technical assistance for identifying, adapting, and sustaining effective school-wide disciplinary practices. The Center aims to meet two goals: (1) to widely disseminate information concerning school-wide positive behavioral interventions and supports to schools, families, and communities; and (2) to demonstrate to concerned parties at all levels (students, schools, districts, and states) that school-wide positive behavioral interventions and supports are feasible and effective. Center on Positive Behavioral Interventions and Support 5262 University of Oregon Eugene, OR 97403-5262 Phone: 541-346-2505 Fax: 541-346-5689 E-mail: pbis@oregon.uoregon.edu Internet: www.pbis.org THE INSTITUTE ON VIOLENCE AND DESTRUCTIVE BEHAVIOR The Institute on Violence and Destructive Behavior (IVDB) at the University of Oregon is an institute made up of University of Oregon faculty representing schools of Education, Psychology, Sociology, Law, Architecture, and The American Institutes for Research Public Policy and Planning. IVDB was created to address social problems of public concern; to focus, make accessible, and deliver expertise related to violence and destructive behavior; and to integrate the Institute’s research, training, and service activities in this context. Its activities focus on research, instruction, and public service. One school-wide violence prevention curriculum that IVDB has implemented is Effective Behavior Support (EBS), which is described in further detail below. behavioral research. NIMH and NIH serve under the U.S. Department of Health and Human Services. NIMH Headquarters Neuroscience Center Building 6001 Executive Blvd. Bethesda, MD 20892 E-mail: nimhinfo@nih.gov Internet: http://www.nimh.nih.gov/home.htm OFFICE OF JUVENILE JUSTICE AND DELINQUENCY PREVENTION (OJJDP) Institute on Violence and Destructive Behavior 1265 University of Oregon Eugene, OR 97403-1265 Phone: 541-346-3592 E-mail: ivdb@darkwing.uoregon.edu Internet: http://interact.uoregon.edu/ivdb/ivdb.html NATIONAL ASSOCIATION OF SCHOOL PSYCHOLOGISTS (NASP) NASP has more members than any association of school psychologists in the world. Their goal is to promote effective researchvalidated programs that facilitate the creation of healthy school environments, support independence, and maximize learning. Professional, but caring service, reliable research, advocacy, and constant program evaluation are emphasized. NASP publishes a newspaper eight times a year, as well as a quarterly journal. In addition to these, NASP publishes books, monographs, pamphlets, videos, papers, and fact sheets. National Association of School Psychologists 4340 East West Highway, Suite 401 Bethesda, MD 20814-9457 Phone: 301/657-0270 FAX: 301/657-0275 TDD: 301/657-4155 Internet: www.naspweb.org The Office of Juvenile Justice and Delinquency Prevention (OJJDP) is one of several bureaus that serve under the U.S. Department of Justice’s Office of Justice Programs (OJP). OJP was established in 1984 to develop the nation’s capacity to prevent and control crime, improve the criminal and juvenile justice systems, increase knowledge about crime and related issues, and assist crime victims. OJJDP creates and funds programs that target such issues as gang violence and juvenile crime. With OJP, OJJDP forms partnerships among federal, state, and local governments to address these and other problems relating to youth violence in the U.S. OJJDP 810 Seventh Street, NW Washington, DC 20531 Phone: 202-307-5911 Fax: 202-307-2093 E-mail: askjj@ojp.usdoj.gov Internet: http://ojjdp.ncjrs.org/ Juvenile Justice Clearinghouse P.O. Box 6000 Rockville, MD 20849-6000 Toll-Free: 800-638-8736 Fax: 301-519-5212 E-mail: askncjrs@ncjrs.org NATIONAL INSTITUTE OF MENTAL HEALTH (NIMH) The National Institute of Mental Health (NIMH)’s mission is to diminish the burden of mental illness through research. NIMH is a branch of the National Institutes of Health (NIH), the primary federal agency for biomedical and 32 The American Institutes for Research MATERIALS FOR FURTHER STUDY BIBLIOGRAPHY OF RESOURCES FOR DEALING WITH ANTISOCIAL BEHAVIOR A number of publications specifically address practitioners’ questions about educating students with emotional disturbance and behavioral problems. While this annotated bibliography is by no means exhaustive, we hope that it will serve as a useful collection of publications on successful approaches to dealing with students with behavior problems. Each publication is grounded in years of rigorous research, and contains its own resource guide to finding additional information. Included are low-intensity intervention and prevention strategies that are appropriate for in-class use, and that might help prevent some problem students from having to be assigned to a more restrictive environment. Some of these low intensity interventions can also be implemented by a paraprofessional as small group or pullout programs for the one or two students who are creating problems. To help prevent valuable instructional time from being lost, these behavior management activities should be integrated with academic lessons, wherever possible. u The Tough Kid Tool Box and The Tough Kid Book, by William Jenson, Ginger Rhode, and H. Kenton Reavis. Both are published by Sopris West and can be ordered by calling 800/547-6747. These are hands-on, practical guides that can provide day-to-day assistance with behavior problems. They are easy to read, and contain examples of materials that are necessary for the implementation of the interventions. u The Acting-out Child: Coping with Classroom Disruption by Hill Walker. This volume is also published by Sopris West, and can be ordered from the number above. This book provides a more in-depth discussion of acting-out behavior. It contains instructions for implementing behavior management interventions, and sets the context for providing interventions. It also explains how and why the interventions work, and provides advice on day-to-day classroom management and instructional practices that can, in many cases, prevent acting-out behavior from starting and minimize it when it does. It also helps teachers recognize inadvertent adult behavior that can act as a catalyst for acting-out behavior. u Antisocial Behavior in School: Strategies and Best Practices, by Hill Walker, Geoff Colvin, and Elizabeth Ramsey. This book is published by the Brooks/Cole Publishing Company, (800) 354-9706. This textbook on dealing with antisocial behavior in school summarizes the relevant research in the field, provides a comprehensive description of interventions at all levels, offers guidance for getting families involved, and outlines a system-wide approach to school safety and dealing with students with difficult behavior problems. It also discusses prevention and early intervention, as well as gang identification and control. u Effective Strategies for Teaching Appropriate Behaviors to Children with Emotional/Behavioral Disorders, by Robert B. Rutherford, Jr., Mary M. Quinn, and Sarup Mathur (Order #D5133), and Teacher-Mediated Behavior Management Strategies for Children with Emotional/Behavioral Disorders, by Sarup R. Mathur, Mary M. Quinn, and Robert B. Rutherford, Jr. (Order #D5135). 33 The American Institutes for Research These short, but extremely useful, handbooks are available from the Council for Exceptional Children. The contents summarize research-based practice in easy to read form. The strategies are appropriate for all students with behavior problems, whether or not they are identified as disabled. They can be ordered by writing to: P.O. Box 79026, Baltimore, MD 21279-0026; calling 800/232-7323; or faxing a request to 703/264-1637. u Techniques for Managing Verbally and Physically Aggressive Students, by Beverly Johns and Vivian Carr. (Order #9505) This book contains hands on information about how to handle confrontations with students. There is information about breaking up fights, defending oneself from less violent physical attacks such as hair pulling and wrist grabs, and escorting aggressive children. The book can be ordered from Love Publishing Co., 9101 Kenyon Avenue, Suite 2200, Denver, Colorado 80237. Phone orders with a credit card can be made by calling 303-221-7333. CECP Publications The Center for Effective Collaboration and Practice has produced a variety of products that will be useful for teachers, paraprofessionals, administrators and others. They provide strategies for working with children and youth with emotional and behavioral problems. These are listed and described below, and most can be acquired free of charge. To obtain any of these materials (unless otherwise indicated), please contact the Center for Effective Collaboration and Practice using the information provided on page 29. Early Warning, Timely Response: A Guide to Safe Schools. This document was produced in collaboration with the National Association of School Psychologists in response to the President’s call for the development of an early warning guide to help “adults reach out to troubled children quickly and effectively.” This guide has been distributed to every district in the nation to help them identify children in need of intervention into potentially violent emotions and behaviors. It can be acquired through the U.S. Department of Education by calling Toll-Free 1-877-4ED-PUBS or via the Center’s website. Safe, Drug-Free, and Effective Schools for ALL Students: What Works! This report came out of a collaborative effort between the Office of Special Education Programs and the Safe and Drug-Free Schools Program, both of the U.S. Department of Education. It profiles six different approaches in three different communities or districts to addressing schoolwide prevention and reduction of violent and aggressive behavior by all students. The report is the result of a literature review and focus groups with students, families, administrators, teachers, and community change agents from local agencies. The Role of Education in a System of Care: Effectively Serving Children with Emotional and Behavioral Disorders. This is one of seven monographs prepared for the Center for Mental Health Services (CMHS) of the U.S. Department for Health and Human Services. It profiles effective school-based mental health systems of care in three of CMHS’s Comprehensive Community Mental Health Services for Children and Families program urban grantees. The information in this report was gathered through a series of site visits and focus groups, interviews, and a review of the literature. Seven additional monographs in this series on Promising Practices in a System of Care are also available by contacting the Center for Effective Collaboration and Practice. Addressing Student Problem Behavior: An IEP Team’s Introduction to Functional Behavioral Assessment and Behavior Intervention Plans. Written with some of the country’s leading experts, this document serves as a useful tool for educators to understand the requirements of IDEA ‘97 with regard to addressing behavior problems and implementing the fundamental principals and techniques of functional behavioral assessment and positive behavioral supports for students with behavior problems. 34 The American Institutes for Research Addressing Student Problem Behavior – Part II: Conducting A Functional Assessment. The second document in the Addressing Student Problem Behavior series, this monograph provides an in-depth discussion of the rationale for functional behavioral assessment and instructions for how to conduct the process. Sample forms are provided. Addressing Student Problem Behavior Part III: Creating Positive Behavioral Intervention Plans and Supports. The third document in the Addressing Student Problem Behavior series, this monograph provides an in-depth discussion about creating and implementing positive behavior interventions and supports. It explains how to use the information gathered during the functional behavioral assessment process to develop and implement positive behavioral intervention plans. The fourth document will be a trainers’ manual on the techniques outlined in the series. Functional Assessment and Behavioral Intervention Plans: Part 1 is a two-hour video workshop on functional behavioral assessment. Produced as a cooperative effort between the Center for Effective Collaboration and Practice and Old Dominion University (as part of the University’s state-funded technical assistance project), it covers (1) the definitions and origins of functional behavioral assessment, (2) what is involved in conducting a functional behavioral assessment and the criteria for determining when one is needed, and (3) other relevant issues surrounding this technique. It is available from the Training and Technical Assistance Center, Old Dominion University, 1401 West 49th Street, Norfolk, VA 23529-0146. Functional Assessment and Behavioral Intervention Plans: Part II is a two-hour video workshop that builds on Part I to provide in-depth discussion of and instruction on how to conduct a functional behavioral assessment. It will be available in the coming months and can be obtained by contacting Old Dominion University at the address above. Periodicals: The Journal of Emotional and Behavioral Problems: Reclaiming Children and Youth and The Journal of Emotional and Behavioral Disorders are both published quarterly by: ProEd 8700 Shoal Creek Blvd. Austin, TX 78757 Phone: (512)451-3246; or Toll-Free at: (800) 897-3202 Preventing School Failure is published quarterly by: Heldref Publications 1319 Eighteenth Street, NW, Washington, DC 20036-1802 Phone: (202) 296-6267, or Toll-Free at: (800) 365-9753 Fax: (202) 269-5149 Reaching Today’s Youth: The Community Circle of Caring Journal, published quarterly by: National Educational Service 1252 Loesch Road P.O. Box 8 Station Z1 Bloomington, IN 47402-0008 Phone: (812) 336-7700, or Toll-Free at: (800) 733-6786 Fax: (812) 336-7790 Local colleges and universities are another resource. Many college and university libraries subscribe to research and practitioner journals that publish updated information on strategies for working with 35 The American Institutes for Research students with emotional disturbance and behavioral problems and their families. Also, education or school psychology departments often are aware of upcoming conferences and workshops. SUPPLEMENTAL READINGS Baer, D. M., & Wolf, M. M. (1970). The entry into natural communities of reinforcement. In R. Ulrich, T. Stachnik, & J. Mabry (Eds.), Control of human behavior: From cure to prevention (Vol. 2, pp. 319-324). Glenview, IL: Scott, Foresman. Bristol, M. M. (1976). Control of physical aggression through school- and home-based reinforcement. In J. D. Krumholtz & C. E. Thoresen (Eds.), Counseling methods (pp. 180-186). New York: Holt. Barringer, D. and Gholson, B. (1979). Effects of Type and Combination of Feedback upon Conceptual Learning by Children, Implications for Research in Academic Learning, Review of Educational Research, Vol. 49, pp. 459-478 Brophy, J.E. (1981). On praising effectively. The Elementary School Journal Vol. 8 1, No. 5, pp. 269278. Brophy, J.E. (1981). Teacher praise: A functional analysis. Review of Educational Research, Spring, 198 1, Vol. 5 1, No. 1, pp. 5-32 Brophy, J.E. & Good, T. L. (1986). Teacher behavior and student achievement. In M. Wittrock (Ed.), Handbook of research on teaching (3rd ed., pp. 328-375). New York: MacMillan. Colvin, G., Sugai, G., & Kameenui, E. (1992). An instructional approach for developing schoolwide discipline plans. Unpublished manuscript. Project PREPARE: Promoting responsible, empirical, and proactive alternatives in regular education for students with behavior disorders. Eugene, OR: College of Education, University of Oregon. Deitz, D. E., & Repp, A. C. (1983). Reducing behavior through reinforcement. Exceptional Education Quarterly, 3, 34-46. Devine, V. T., & Tomlinson, J. R. (1976). The work clock: An alternative to token economies in the management of classroom behaviors. Psychology in the Schools,-13,-163-170. Dodge, K. (1986). A social information processing model of social competence in children. In M.Perlmutter (Ed.), Minnesota symposium in child psychology (Vol. 18, pp. 77-125). New York: Academic Press. Dodge, K. (1993). The future of research on conduct disorder. Development and Psychopathology, 5 (1/2), 311-320. Dunkin, M. and Biddle, B. (1974). The Study of Teaching. (New York: Holt, Rinehart, and Winston). Emmer, E.T., Evertson, C.M., and Anderson, L.M., (1980). Effective Classroom Management at the Beginning of the School Year. The Elementary School Journal, Vol. 80, No. 5, pp. 219 231. Evertson, C., Anderson, C., Anderson, L., and Brophy, J. (1980). Relationships Between Classroom Behaviors and Student Outcomes in Junior High Mathematics and English Classes. American Educational Research Journal, Vol. 7, pp 43-60 36 The American Institutes for Research Gallagher, P. A. (1995). Teaching students with behavior disorders. Denver, CO: Love. Goldstein, A. P. (1988). The prepare curriculum. Champaign, IL: Research Press. Homme, L., Csanyi, A. P., Gonzales, M. A., & Rechs, J. R. (1970). How to use contingency contracting in the classroom. Champaign, IL: Research Press. Hughes, C. A., & Hendrickson, J. M. (1987). Self-monitoring with at-risk students in the regular classroom setting. Education and Treatment of Children, 10, 236-250. Hughes, C. A., Ruhl, K. L., & Misra, A (1989). Self-management research with behaviorally disordered students in school settings: A promise unfulfilled? Behavioral Disorders, 14, 250-262. Johns, B. H., & Carr, V. G. (1995). Techniques for managing verbally and physically aggressive students. Denver: Love. Kazdin, A. E. (1994). Behavior modification in applied settings (5th edition), Pacific Grove, CA:Brooks/Cole. Kelley, M. L., & Stokes, T. F. (1982). Contingency contracting with disadvantaged youths: Improving classroom performance. Journal of Applied Behavior Analysis, 15, 447-454. Kerr, M. M., & Nelson, C. M. (1989). Strategies for managing behavior problems in the classroom (3rd ed.). Upper Saddle River, NJ: Prentice-Hall. Kounin, J. (1970). Discipline and group management in classrooms. New York: Holt, Rinehart, and Winston. Larrivee, B. (1985). Effective teaching for successful mainstreaming. New York: Longman. Lochman, J. E. (1992). Cognitive-behavioral intervention with aggressive boys: Three-year follow-up and preventive effects. Journal of Consulting and Clinical Psychology, 60, 426432. Lochman, J. E., & Dodge, K. A. (1994). Social-cognitive processes of severely violent, moderately aggressive, and non-agressive boys. Journal of Consulting and Clinical Psychology, 62, 3 66-3 74. Madsen,C.H.,&Madsen,C.K.(1998). Teaching discipline: a positive approach for educational development (3rd Ed). Boston: Allyn&Bacon. Mathur, S. R., Quinn, M. M., & Rutherford, R. B. (1995). Teacher-mediated behavior management strategies for children with emotional and behavioral disorders. Reston, VA: Council for Children with Behavioral Disorders. Mathur, S. R., & Rutherford, R. B. (1989). Analysis of literature on social competence of behaviorally disordered children and youth. In R. B. Rutherford & S. A. DiGangi (Eds.), Severe behavior disorders of children and youth (Vol. 12, pp. 72-86). Reston, VA: Council for Children with Behavioral Disorders. Mathur, S. R., & Rutherford, R. B. (1994). Teaching conversational social skills to delinquent youth. Behavioral Disorders, 19, 294-305. McIntyre, T. (1992). The culturally sensitive disciplinarian. In R.B. Rutherford & S.R. Mathur (Eds.), Severe behavior disorders of children and youth (Vol. 15, pp 107-115). Reston, VA: Council for Children with Behavioral Disorders. 37 The American Institutes for Research Myles, B. S., Moran, M. R., Ormsbee, C., & Downing, J. A. (1992). Guidelines for establishing and maintaining token economies. Intervention in School and Clinic, 27(3), 164-169. Office of Juvenile Justice and Delinquency Prevention (1995). Guide for Implementing the Comprehensive Strategy for Serious, Violent, and Chronic Juvenile Offenders. Patterson, G. R., Reid, J. B., & Dishion, T. J. (1992). Antisocial boys. Eugene, OR: Castalia. Pfiffner, L., & O'Leary, S. (1987). The efficacy of all positive management as a function of the prior use of negative consequences. Journal of Applied Behavioral Analysis, 20(3), 265-71. Premack, D. (1959). Toward empirical behavioral laws: 1. Positive reinforcement. Psychological Review, 66, 219-21). Quinn, M.M., Berger, M., and Billups, L.H. (1999). Managing Student Behavior for School-Related Personnel. Washington, DC: Educational Research and Dissemination Program, American Federation of Teachers. Rhode, G., Jenson, W. R., & Reavis, H. K. (1993). The tough kid book: Practical classroom management strategies. Longmont, CO: Sophis West. Reid, R. (1993). Implementing self-monitoring interventions in the classroom: Lessons from research. In R. B. Rutherford & S. R. Mathur (Eds.), Monograph in severe behavior disorders of children and youth (Vol. 16, pp. 43-54). Reston, VA: Council for Children with Behavioral Disorders. Robins, L. N., & Ratcliff, K. S. (1978-79). Risk factors in continuation of childhood antisocial behaviors into adulthood. International Journal of Mental Health, 7(3-4), 96-116. Rutherford, R. B., Chipman, J., DiGangi, S. A., & Anderson, K. (1992). Teaching social skills: a practical instructional approach. Ann Arbor, MI: Exceptional Innovations. Rutherford, R.B., & Nelson, C.M. (1995). Management of aggressive and violent behavior. Focus on Exceptional Children, 27, 1-15. Rutherford, R. B., & Polsgrove, L. J. (1981). Behavioral contracting with behaviorally disordered and delinquent children and youth: an analysis of the clinical and experimental literature. In R. B. Rutherford, A. G. Prieto, & J. E. McGlothin (Eds.), Severe behavior disorders of children and youth (Vol. 4, pp. 4969). Reston, VA: Council for Children with Behavioral Disorders. Rutherford, R. B., Quinn, M. M., & Mathur, S. R. (1995). Effective strategies for teaching appropriate behaviors to children with emotional and 'behavioral disorders. Reston, VA: -Council for Children with Behavioral Disorders. Shapiro, E. S., & Cole, C. L. (1992). Self-monitoring. In T. H. Ollendick & M. Hersen, (Eds.), Handbook of child and adolescent assessment (pp. 124-139). New York: Pergamon. Shores, R. E., Gunter, P. L., Denny, R. K., & Jack, S. L. (1993). Classroom influences on aggressive and disruptive behaviors of students with emotional and behavior disorders. Focus on Exceptional Children, 26, 1 -1 0. Shure, M. B., & Spivack, J. (1978). Problem-solving techniques in childrearing. San Francisco: Jossey-Bass. 38 The American Institutes for Research Skiba, R., & Raison, J. (1990). Relationship between the use of timeout and academic achievement. Exceptional Children, 57, 36-46. Spivack, G., Platt, J. J., & Shure, M. B. (1976). The problem solving approach to adjustment. San Francisco: Jossey-Bass. Sugai, G., Kameenui, E., & Colvin, G. (1993). Project PREPARE: Promoting responsible, empirical, and proactive alternatives in regular education for students with behavior disorders. Unpublished data. Eugene: University of Oregon, College of Education. Tharp, R. G. & Wetzel, R. J. (1969). Behavioral modification in the natural environment. New York: Academic Press. Trice, A. D. & Parker, F. C. (1983). Decreasing adolescent swearing in an instructional setting. Education and Treatment of Children, 6, 29-3 5. Walker, H.M. (1996). The acting-out child: Coping with classroom disruption. Longmont, CO: Sopris West. Walker, H. M., Colvin, G., & Ramsey, E. (1995). Antisocial behavior in school: Strategies and best practices. Pacific Grove, CA: Brooks/Cole. Walker, H. M. & Holland, F. (1979). Issues, strategies, and perspectives in the management of disruptive child behavior in the classroom. Journal of Education, 161, 25-50. Walker, H. M., Reavis, H. K., Rhode, G., & Jenson, W. R. (1985). A conceptual model for delivery of behavioral services to behavior disordered children in educational settings. In P. H. Bornstein & A. E. Kazdin (Eds.), Handbook of clinical and behavior therapy with children (pp. 700-741). Homewood, IL: Dorsey Press. Walker, H. M., Shinn, M. R., O'Neil, R. E., & Ramsey, E. (1987). A longitudinal assessment of the development of antisocial behavior in boys: Rationale, methodology, and first year results. Remedial and Special Education, 8, 2-16, 27. Walker, H.M. & Walker, J. E. (1991). Coping with noncompliance in the classroom: A positive approach for teachers. Austin, TX: PRO-ED. Ware, B. (1978). What Rewards Do Students Want. Phi Delta Kappan, Vol. 59, pp. 355-356 Yell, M. L. (1994). Timeout and students with behavior disorders: A legal analysis. Education and Treatment of Children, 17, 29' )-301. Zaragoza, N., Vaughn, S. R., & McIntosh, R. (1991). Social skills interventions and children with behavior problems: A review. Behavioral Disorders, 16, 260-275. 39 The American Institutes for Research APPENDIX A: WORKSHEETS AND READINGS 40 The American Institutes for Research WORKSHEET: DEVELOPING WITH-IT-NESS Consider Kounin's definitions: With-it-ness: showing students that you have “eyes in the back of your head.” Consider these questions: 1. When do you feel “with-it”; when do you feel most aware of exactly what's going on in your area? 2. At what times and in what situations do you most need to have your with-it-ness skills? 3. Are there any certain times of the day when your “with-it-ness” seems to fade? 4. Which student, group, or area needs more specific attention than others do during independent activities? Having considered the previous questions, now respond to the following: 1. I am really “with-it” when ... 2. I don't think I'm “with-it” when ... 3. I can get “with-it” by ... 41 The American Institutes for Research GUIDELINES FOR EFFECTIVE FEEDBACK TO STUDENTS EFFECTIVE POSITIVE FEEDBACK1 EFFECTIVE CORRECTIVE FEEDBACK 1. Is given when the student’s behavior is desirable or when the student accomplishes something important. 2. Lets the student know what he or she did that was good about what was good about it. 1. Is given respectfully. 2. Explains what the problems were with the student’s performance, and how they can be corrected. 3. Is expressed sincerely. 4. Provides meaningful information to the student about the positive parts of what they did. 3. Is expressed sincerely and spontaneously. 4. Is expressed in a variety of ways that the student can believe. 5. Is constructive instead of critical. 5. Is given for genuine effort, progress, or accomplishment. 6. Is positive instead of negative. 6. Provides information to students about their competence or the value of their accomplishments. 7. Encourages students to improve for personal reasons. 7. Helps students to better appreciate their thinking, problem solving, and performance. 8. Attributes student success to effort and ability, implying that similar successes can be expected in the future. 9. Encourages students to appreciate their accomplishments for the effort they expend and their personal gratification. 1 Excerpted from Jere Brophy, “Teacher Praise: A Functional analysis,” Review of Educational Research, Spring 1981, Vol. 51, No. 1, pp. 5-32. 42 The American Institutes for Research WORKSHEET: APPROPRIATE FEEDBACK DIRECTIONS: Consider the following situations and determine what kind of response or feedback is most appropriate. Indicate whether you would give simple positive feedback, provide some corrective feedback, or not respond to the student. Also indicate whether you think the feedback should be given privately or publicly. Provide an example of how you would respond. 1. A student who usually gives you a hard time comes into the room and takes his seat quietly. 2. A highly disruptive student has just picked up a whole stack of napkins that were accidentally knocked off the counter3. A group of students who usually run through the hall walk as you have asked them to. 4. A group of students who usually walk through the halls goes running through the halls. 5. Johnny never participates in discussions in the library. He has just volunteered and given his first response. The answer is incorrect. 6. Ellen never participates in class. She has just volunteered and given her first response. The answer is correct. 7. A student you see often in the halls and you have a soft spot for has just failed a class quiz. 8. It was necessary for you to leave the cafeteria in an emergency situation. There was quite an uproar while you were out of the room. The staff complained that the uproar was disturbing their classes. The guilty parties admitted their involvement. 43 The American Institutes for Research PRACTICE WORKSHEET: CHARACTERISTICS OF BEHAVIOR Place a B or N in each blank, depending whether the term is a specific Behavior or Not a specific behavior _______1. Angry _______13. Raises hand _______2. Hits classmates and yells _______14. Loves food _______3. Is bad _______15. Cleans plate in 1 minute _______4. Does not complete homework _______16. Good boy _______5. Is sad _______6. Cries 4 times during the day _______17. Complies with adult requests _______18. Is afraid _______19. Hides in the corner when confronted by the class bully. _______7 Good student _______8. Pays attention _______9. Raises hand _______20. Happy _______21. Sings at recess _______22. Has a bad mouth _______10. Neurotic _______11. Happy _______23. Uses swear words 20 times in 10 minutes _______12. Walks to the door _______24. Verbally abusive 44 The American Institutes for Research SAMPLE FREQUENCY MEASUREMENT FORM Student: Start time: End time: Definition of Behavior: Setting: Observer: STUDENT Mon. Tues. Wed. Thurs. Fri. Name Key: 45 The American Institutes for Research SAMPLE DURATION MEASUREMENT FORM Student: Setting: Definition of Behavior: Observer: Date Start Time End Time 46 Duration The American Institutes for Research SUPPLEMENTAL READING: CASE STUDY BEHAVIOR CONTRACT The following is a fictitious scenario. Please read the narrative and develop a behavior contract that would be suitable and appropriate for the situation. Andrea is 11 years old. She often calls out as she is running down the hall of the first floor. She has lost recess privileges at least five times. The loss of recess, though, seems to have little effect because she continues her behavior the next time she comes into the building. Her behavior causes problems for her mother, Julia Green, who has to leave work to come to school for conferences about Andrea’s behavior. Ms. Green has taken her frustrations out on Ms. Wells, the paraprofessional who works with the teacher, saying that Ms. Wells doesn’t care about Andrea. Ms. Wells does care about Andrea, and knows she cannot allow Andrea to continue this behavior. She has noticed that other younger students are beginning to shout and run down the hall, imitating Andrea’s actions. Ms. Wells cooperating teacher, Ms. Lambert, wrote a note to Ms. Green to let Ms. Green know that she understood how Andrea's behavior created a problem for her at work, and wondered if they might work together to help Andrea stop. She also asked Ms. Green if there were any privileges that Andrea could “earn” if she stopped running and shouting in the hall. Ms. Green was happy to hear from the teacher, and immediately called to say that she was willing to work with Ms. Lambert and Ms. Wells to help. She also said that Andrea liked to go grocery shopping with her and get a special treat for helping, but that Ms. Green had not taken her along the last few times as a punishment. Ms. Green felt that Andrea would be happy to have the chance to earn that privilege back. Ms. Lambert asked Ms. Wells to develop the contract with Andrea and her mother. Ms. Wells spoke with Andrea that morning after she arrived at school and told her of their idea. Ms. Wells asked Andrea if she would be willing to work with her and Andrea’s mother to change the behavior that was making everyone’s life difficult. Andrea agreed to try to earn this privilege back, but rather than the special treat, she wanted to have some money to spend anywhere she wanted. Ms. Wells wrote up a contract, and sent it home for Andrea and her mother to review, discuss, and sign. The next morning she signed it as well, and started the intervention – a point system in which every time Andrea went through the halls quietly without running, she earned 2 points. According to the contract, if she earned 20 points in two weeks she would be able to go shopping with her mother. If she earned 30 points in two weeks she would be able to have the amount of money her mother usually spent on the treat. After 2 weeks, Andrea had earned enough points to go shopping with her mother. Ms.Wells also saw that she was much more respectful in the classroom, even smiling and greeting her when she came in the room. After two more weeks, Andrea had earned enough points to be given the money. Ms. Green said that she was negotiating a similar contract at home to teach Andrea to finish her chores. 47 The American Institutes for Research SAMPLE BEHAVIOR CONTRACT Date Contract Begins: Clause IA: If Andrea walks through the halls without shouting, she will receive two points on her behavior card from Ms. Wells, classroom paraprofessional. Clause IB: If Andrea runs or shouts in the halls, she will not receive a point on her behavior card from Ms. Wells. Clause 2A: When Andrea receives 20 points on her behavior card in two weeks, her mother (Ms. Green) will take her shopping on the next shopping day, and buy her one special treat. Clause 2B: If Andrea does not receive 20 points on her behavior card in two weeks, her mother will not take her shopping or buy her a treat. Clause 3A: When Andrea earns 30 points on her behavior card in two weeks, her mother will take her shopping on the next shopping day, and give her the treat money to spend herself. Clause 3B: If Andrea does not receive 30 points on her behavior card in two weeks, her mother will not give her the treat money to spend herself. All terms of this contract have been negotiated among myself, Andrea Green; Ms. Wells, the paraprofessional; and Ms. Green, Andrea’s mother. Andrea Green Ms. Green Ms. Wells This contract will be renegotiated three weeks from the date at the top of the page. 48 The American Institutes for Research APPENDIX B: OVERHEADS 49 The American Institutes for Research What Can We Do To Prevent Antisocial Behavior? Tertiary Secondary Primary 50 The American Institutes for Research Primary Prevention 4 Schoolwide Supports 4 Classroom Supports – mission statement – positively stated behavioral expectations – teach expected behaviors – continuum of strategies – monitoring and recordkeeping – curriculum selection and modification or accommodation – design of instruction – presentation of curriculum and instruction – proactive classroom management 51 The American Institutes for Research Secondary and Tertiary Prevention 4written policies, procedures and formats 4active administrative support 4comprehensive, proactive schoolwide system of behavior support 4build behavioral competence within each building 4team-based problem-solving response 52 The American Institutes for Research School-wide Discipline 4 Increase effective 4 Communication instruction 4 Proactive 4 Support 4 All staff 4 Staff development 4 High expectations 4 Values and encourages acceptable behavior 4 Involves parents and staff 4 Clear functional rules 4 Data collection 53 The American Institutes for Research Schoolwide Safety 4 Develop policy 4 Visitors 4 Review policy 4 Minimize unsecured 4 Crisis-intervention entrances 4 Hall passes 4 Zero tolerance 4 Supervision 4 Communicate expectations 54 The American Institutes for Research Effective Schoolwide Plans 4Designing 4Implementing 4Monitoring 55 The American Institutes for Research Effective Rules To be effective, rules must be: 4 Easy to define -- what exactly does the rule do? 4 Reasonable -- the rules should make sense to students. 4 Enforceable -- if you do not enforce the rules, they will have no meaning for students. 4 Few in Number -- only use rules that are important to you. 56 The American Institutes for Research Rules for Making Rules 4 Establish rules on the first 4 4 4 4 day! Don't wait for a crisis. Use positive language in rules-tell students what behavior you want to see Make rules that complement and support those in other parts of the school. Keep rules short, clear and use simple language. Display rules where students can see them 4 As much as possible, write the 4 4 4 4 4 57 rules in words most students can read. Teach and review rules often—edit if necessary. Don't post obvious rules. Apply rules to every student. Practice through modeling and role playing the desired behavior for rules that are frequently broken. If a rule doesn't address a problem, drop it. The American Institutes for Research Routines Routines help students complete the tasks and actions that occur regularly in class and around school. – Entering and leaving the classroom – Emptying their trays at lunch (where/when). – Turning in homework. – Being excused from the library. – Sharpening pencils. – Lining up. – Walking in the halls. – Preparing for leaving school What other routines can you think of? 4 Routines should be structured and complete. 4 Teach routines carefully. 4 Review routines often. 58 The American Institutes for Research Alpha and Beta Commands Alpha Commands ♦ Clear, concrete, and specific. ♦ Contain a minimal number of words. ♦ Allow reasonable amount of time for behavior to occur. Beta Commands ♦ Unclear. ♦ Too many words. ♦ Conveys anger or frustration. ♦ Often contains more than one set of directions. ♦ Focuses on negative behavior 59 The American Institutes for Research Alpha & Beta Commands Examples Alpha Command 4 “Karen, as soon as you raise your hand and get permission, you may go to recess.” Beta Command 4 “Robert, you never do what you’re supposed to be doing. What are you doing while the other students are finishing their lunch? No one else at this table has this problem. Now you've missed recess, again! You know you act just like your brother when he was in school here. Am I going to have to call your mother? Go to the detention table and sit until recess is over. I don't want to hear a sound out of you until then. Do you understand? (Does not wait for an answer). Get over there!” 60 The American Institutes for Research Defining Antisocial Behavior 4 Oppositional Defiant Disorder 4 Conduct Disorder 4 Emotional Disturbance 61 The American Institutes for Research Development of Antisocial Behavior 4Acceptable 4Consequences 4Imitation 4Peer Groups 62 The American Institutes for Research Roots of Antisocial Behavior 4 Unfavorable Early Rearing Environment 4 Community Factors 4 Aggressive Pattern of Behavior 4 Social Rejection from Peers 4 School Influences 63 The American Institutes for Research How to Choose a System for Measuring Behavior Define behavior in ways that can be observed and measured 4 Measuring How Often a Behavior Happens 4 Behavior has a definite beginning and end. 4 Behavior can be measured as an amount. Examples: 4 number of times the student talks back, 4 number of times a student leaves seat without permission, 4 number of fights during recess, number of times the student appropriately raises hand to be excused.) 64 The American Institutes for Research How to Choose a System for Measuring Behavior (continued) HOW TO CHOOSE A SYSTEM FOR MEASURING BEHAVIOR 4 Measuring Length of Time a Behavior Happens. 4 How long does the behavior last? 4 How long is it before the behavior starts? Examples: 4 amount of time the student is out of seat, 4 amount of time before a student follows verbal instructions, 4 amount of time a student’s temper tantrum lasts. 65 The American Institutes for Research Recording Sheets Recording Sheets should contain at least the following information: – Student's name. – Date (or dates) of observation. – Observer’s name and role with respect to student. – Time when observation takes place. – Setting in which observation takes place. – Definition of behavior being observed. – Key to any codes used. 66 The American Institutes for Research Measuring Frequency 4 Measuring behaviors that have an obvious beginning and end. – Make a mark on the form every time the behavior occurs. 67 The American Institutes for Research Measuring Frequency (continued) Sample Completed Event Recording Form Student: Start time: 7:05 End time: 7:30 Setting: Math Class Definition of Behavior: Yelling obscenities to other students Observer: Danita Flowers (Teacher) MON. 1/31/00 Key: TUES. 2/1/00 IIII II III WEDS. 2/2/00 III IIII III THURS. 2/3/00 IIII I IIII FRI. 2/4/00 II Each mark represents one obscene word. 68 The American Institutes for Research Measuring Duration Measuring how long a behavior lasts 4 Use a stopwatch or a watch with a second hand. 4 Start timing when behavior starts. 4 Stop when the behavior ends. 4 Record the beginning and ending times, and subtract the beginning time from the ending time to find the amount of time the behavior lasts 69 The American Institutes for Research Measuring Duration (continued) Sample Completed Duration Recording Sheet Student: Setting: Principal's Office Definition of Behavior: Student has tantrums showing inappropriate signs of anger (e.g.: clenched fists, yelling, cursing, kicking, refusal to follow directions, punching, or using obscene gestures). Observer: Roger Allen (crisis management paraprofessional) Date 2/1/00 2/2/00 Time behavior Time behavior Time behavior starts ends lasts 8:45:07 8:59:09 :14:02 2:39:49 2:49:59 :10:10 9:05:03 9:14:03 :09:00 70 The American Institutes for Research How to Change Antisocial Behavior 4Teach replacement behaviors 4Enhance acceptable behavior 4Change the environment 4Reduce unacceptable behaviors 71 The American Institutes for Research Social Skills Training Social Skills definition: Behavior that helps people get along with others. Teaching Social Skills 4 Identify/define the social skill you want to teach. 4 Show the student how to perform the skill. − − − − − − Specify the skill. Make certain the student is able to perform the skill. Simplify the behavior. Make sure the student is paying attention. Make sure you model the social skill correctly. Make sure the student is performing the social skill correctly. 72 The American Institutes for Research Social Skills Training (continued) 4 Practice the target skill with the student. 4 Provide chances for the student to perform the social skill. 4 Remind students to use skills at the right time. 4 Reward the student for performing the skill at the right time and in the right situation. 73 The American Institutes for Research Social Problem Solving: What Is It? Definition The ability to solve problems appropriately. Social problem-solving is often used in conflict resolution and peer mediation. Components of teaching social problem-solving 4 Help students think of possible solutions to problems. 4 Help students decide what will happen when those solutions are tried. 4 Help students be sensitive to the feelings and needs of others. 4 Help students think through the steps. 4 Help students to take the perspectives of others. 4 Help students implement and monitor solutions. 74 The American Institutes for Research Social Problem Solving: How Is It Used? Guidelines for Implementation Teach students that problems are goals with obstacles. 4 Step 1. Identify the goal. 4 Step 2. Identify the obstacles to the goal. – Have them state their own individual perspectives. – Have them recognize the perspectives of others. – Create many possible solutions to the problem. 4 Step 3. Determine possible consequences to each solution. 4 Step 4. Choose the best solution that: – Achieves the goal. – Is fair to all. 75 The American Institutes for Research Social Problem Solving: How Is It Used? (continued) 4 Step 5. Plan how to put the solution into action. 4 Step 6. Put the solution into action 4 Step 7. Determine how effective the solution was based on: – Did the solution accomplish the goal? – Was the solution fair to everyone? – Should this solution be used for similar problems in the future? 76 The American Institutes for Research Anger Management Definition Recognizing anger and managing its effects. Guidelines for Using Anger Management 4 Convince students who act out that they need to change the way they show their anger. 4 Make students aware of the signals that mean their anger is taking over. 4 Teach students: – self-talk techniques. – problem-solving skills. – relaxation skills. – deep breathing. – progressive relaxation. 77 The American Institutes for Research Behavior Enhancement Continuum General Guidelines for Reinforcing Behavior 4 Define the behavior that will be rewarded. 4 Use social reinforcers together with external reinforcers so that you can help students move away from external reinforcers. 4 Always work toward using fewer external reinforcers. 4 All kids are different--decide which reinforcers work for which students. 78 The American Institutes for Research Behavior Reinforcers Continuum of Reinforcers 4 Social Reinforcers 4 Food and Drink (Edible) 4 Stickers, Notes, Toys, etc. (Tangible) 4 Activities 4 Tokens or points to trade for tangible rewards 4 Self-Reinforcers 4 Natural Consequences 79 The American Institutes for Research Social Reinforcers Using social reinforcers exclusively is our goal. Social reinforcers are powerful and more natural than external reinforcers. Specific Guidelines 4 Use praise, positive and corrective feedback, and acceptance. 4 Pair social reinforcers with other rewards so that other rewards can be faded out. 4 Social reinforcers must be sincere. 80 The American Institutes for Research Edible Reinforcers Food/Drink 4 Specific Guidelines – Always pair with social reinforcers. – The student should be hungry or thirsty. – Use a variety of foods. – Use small amounts of food. – Don't overuse sweets – fruit is better. 4 Drawbacks – Be careful using food. Food is not a good reinforcer for students who are overweight or who have food allergies. Too many sweet things can cause cavities. – Students may become “full.” 81 The American Institutes for Research Tangible Reinforcers MANIPULATIVES 4 Specific Guidelines – Always pair with social reinforcers. – These are most effective with young or immature students. – Can be used initially. – Help students see the connection between their behavior and positive consequences. 82 The American Institutes for Research Other Ways to Reward Students 4 Awards--Certificates or symbolic objects can be used as awards when students complete tasks. 4 Bonus points--Some students benefit from working toward a goal. With a bonus points system, students earn points that can be saved up and cashed in for rewards at a later time. When designing a point system for students with emotional disturbance and behavioral problems, it is important to make sure the student is able to complete the task in a reasonable amount of time. If the reward is too far into the future, the student may give up on the task. 83 The American Institutes for Research Other Ways to Reward Students (continued) 4 Accomplishment sheets--When students record their progress on a chart or record sheet they can see their progress toward a goal. 4 Personal notes--Some students like notes from teachers or paraprofessionals. Such notes provide encouragement to both the student and his or her family. 4 Novel rewards--The process by which a student acquires a reward can be motivating in itself, if it is age-appropriate. “Dot-to-dot drawings” can be used to collect points, for example, with the student earning the right to “connect the dots” by accomplishing specified tasks; or students may receive shapes representing pizza ingredients—and once the “dough” is covered, they earn a pizza party. 84 The American Institutes for Research Activity Reinforcers Allowing the student to participate in an activity that he or she finds enjoyable. 4 Specific Guidelines Activities are good rewards to use when there are many activities available – Begin to teach students to wait for a reward. – Should be structured (timed, very specific). – Should be activities that students enjoy. – Always pair with social reinforcers 85 The American Institutes for Research Token Reinforcers Definition: Students earn points or chips for appropriate behavior. The points or chips can be used to purchase things that the student wants. 4 Specific Guidelines – Begins to teach students to wait for rewards. – Should not be permanent. Phase out slowly to social reinforcers. – Change tokens or use them less and less during the year. 86 The American Institutes for Research Natural Consequences Behavior and natural consequences Desired behavior results not because ofdirections or reinforcements from other people, but because of the student’s understanding of real-life outcomes. Example: Student thinking, “If I study longer, I am more likely to get good grades.” 87 The American Institutes for Research Behavior Contracts Definition: A formal, written agreement for behavior change negotiated between a child and a parent, peer, or other adult. Guidelines for Implementation 4 The contract should describe the behavior you and the student agree will be performed. 4 The contract should make a clear statement of the positive consequences that will result from performing the behavior (See Clause A on page 78). 4 The contract should make a clear statement of what will happen if the student does not perform the behavior as stated. (See Clause B on page 78) 88 The American Institutes for Research Behavior Contracts (continued) 4 The contract should state what your role and responsibility would be for making the contract successful. 4 The contract should describe how the desired behavior could be maintained. 4 The contract should be negotiated to ensure that it is fair to all parties. 4 Focus on positive behavior and on using positive rewards. 4 Decide who should negotiate and oversee the contract. 4 Write the contract. 89 The American Institutes for Research Behavior Contracts (continued) Include: 4 Clause A:. the reward for completing the contract. 4 Clause B: the consequence for failing to complete the contract. – All parties sign the agreement. – Deliver reward as soon as the student completes the contract. – Make transition from contracts that are controlled by adults to contracts that are controlled by students. 90 The American Institutes for Research Time-Out Definition: Taking away positive rewards when students do not behave appropriately. Types of Time-outs 4 Planned Ignoring Removing attention from the student. 4 Planned Ignoring plus Restraint Removing attention and using a mild physical restraint such as a light touch on the shoulder or holding hands. 91 The American Institutes for Research Time-Out (continued) 4 Contingent Observation Separating a student from what the group is doing when the student’s behavior is undesirable. The student can see what is happening, but cannot participate. 4 Reduction of Student Rewards Enriching the environment with reinforcing rewards, then withholding the rewards for undesirable behavior. 92 The American Institutes for Research Continuum of Time-Outs Exclusion 4 Removing the student from the immediate setting for undesirable behavior. Should be for a defined period of time. Seclusion 4 Placing the student in a separate room for undesirable behavior. Should be for a defined period of time. 93 The American Institutes for Research Time-Out Implementation Guidelines for Implementation 4 Decide which behavior will earn time-out 4 Decide how long the time-out should last. – Discuss the time-out procedure with the students: – What types of behavior will earn time-out – Which warnings will be given – How to go to time-out – How to behave in time-out – How to return from time-out 94 The American Institutes for Research Time Out Implementation (continued) 4 Post the time-out rules so that students can see them. 4 Warn students when their behavior may lead to time-out. Then, if behavior continues: – Send or take the student to time-out without emotion or discussion. – Begin the time-out only when student is behaving appropriately. 95 The American Institutes for Research Time-Out Implementation (continued) 4 Discuss appropriate behavior privately with student when he or she returns from time-out. 4 Keep a time-out log that includes – student's name; – description of behavior that resulted in the time-out; – time of incident; – how long the time-out lasted; and – how the student behaved during time-out. 96 The American Institutes for Research Time-Out Implementation (continued) 4 Always review the time-out log to see whether the time-outs are working. Is the inappropriate behavior decreasing in frequency and/or duration. 4 Ethical Considerations – Is the student being denied an opportunity to learn while in exclusionary time-out? 97 The American Institutes for Research Components of School-based Interventions 4 early identification/intervention 4 efficient request for assistance 4 immediate planned response to crisis situations 4 functional assessment 4 behavior support plans 4 record-keeping and evaluation 4 wraparound 98 The American Institutes for Research Early Warning Signs 4 Social withdrawal 4 Feelings of being 4 Excessive feelings of picked on and persecuted 4 Low school interest and poor academic performance 4 Expression of violence in writing or drawing isolation and being alone 4 Excessive feelings of rejection 4 Being a victim of violence 99 The American Institutes for Research Early Warning Signs 4 Uncontrolled anger 4 Intolerance for differences 4 Patterns of impulsive and and prejudicial attitudes. 4 Drug use and alcohol use. 4 Affiliation with gangs. 4 Inappropriate access to possession of, and use of firearms. 4 Serious threats of violence chronic hitting, intimidating, and bullying behaviors. 4 History of discipline problems. 4 Past history of violent and aggressive behavior 100 The American Institutes for Research Imminent Warning Signs 4 Serious physical 4 Detailed threats of fighting with peers or family members. 4 Severe destruction of property 4 Severe rage for seemingly minor reasons. lethal violence. 4 Possession and/or use of firearms and other weapons. 4 Other self-injurious behaviors or threats of suicide. 101 The American Institutes for Research Immediate Action 4Has presented a detailed plan(time, place, method) to harm or kill others--particularly if the child has a history of aggression or has attempted to carry out threats in the past. 4Is carrying a weapon, particularly a firearm, and has threatened to use it. 102 The American Institutes for Research Acting-Out Stages 4 Calm 4Peak 4 Triggers 4De-escalation 4 Agitation 4Recovery 4 Acceleration 103 The American Institutes for Research Acting-Out Cycle 5 Peak 4 Acceleration 6 De-escalation 3 Agitation 2 Trigger 7 Recovery 1 Calm 104 The American Institutes for Research Calm: Description 4 On task 4 Follows rules and expectations 4 Responds to praise 4 Initiates appropriate behavior 4 Goal oriented 4 Socially appropriate 105 The American Institutes for Research Calm: Intervention 4 Structure – Secure and predictable environment – Provide attention – Teach social behavior 106 The American Institutes for Research Triggers: Description 4School-based 4Non-school-based 107 The American Institutes for Research Trigger: Intervention 4Formal strategies for problem-solving 4Pre-correction plan for problem-solving 4Individual problem-solving plan 108 The American Institutes for Research Agitation: Description 4 More animated 4 Stares into space 4 Eyes dart-little focus 4 Language subdued and 4 Busy hands non-conversational 4 Hands contained 4 Withdraws from groups 4 Off task 4 Non-responsive 4 In and out of group 109 The American Institutes for Research Agitation: Intervention 4Utilize strategies that calm the child down – – – – – – – – space time preferred activities adult proximity independent activities movement activities involve the child relaxation activities 110 The American Institutes for Research Acceleration: Description – – – – – – questions/argues uncooperative off-task provokes others tests limits unacceptable social behavior – performs below expected level – whines and cries – seeks to avoid an activity – threatens and intimidates – verbal abuse – destroys property – serious aggressive behavior in general 111 The American Institutes for Research Acceleration: Intervention 4 Avoid escalating the behavior 4 Maintain calm, respect, and detachment 4 Utilize Crisis Prevention Strategies to interrupt the chain of escalating behavior. 112 The American Institutes for Research Guidelines for Approaching the Accelerating Child 4 move slowly 4 establish eye-level 4 speak privately, calmly position 4 be brief 4 stay with the agenda 4 withdraw if behavior escalates 4 avoid power struggles 4 acknowledge cooperation and respectfully with child 4 minimize body language 4 keep reasonable distance 113 The American Institutes for Research Peak: Description 4 Serious destruction of 4 Hyperventilation property 4 Assault 4 Screaming 4 Running – someone is target or victim 4 Violence 4 Self-abuse 4 Severe tantrums 114 The American Institutes for Research Peak: Intervention 4Preparation and precautions 4Short-term interventions to address safety 4Long-term interventions 115 The American Institutes for Research De-escalation: Description 4 no apparent focus or 4 responsive to very purpose in behavior 4 reconciliation 4 withdrawal 4 denial 4 blaming others 4 Sleeping concrete directions 4 responsive to manipulation or mechanical tasks 4 avoidance of discussion (unless there is an occasion to blame others) 116 The American Institutes for Research De-escalation: Intervention 4 isolate child with 4 complete exit supervision 4 allow some time to cool down 4 engage in independent work that produces a product for about 20 minutes paperwork 4 restore environment 4 resume regular schedule 117 – easiest activity for the child at this point is solitary independent task The American Institutes for Research Recovery: Description 4 Eagerness for independent work or activity – interactions with other children are difficult 4 Defensive – some children will display very cautious behavior 4 Avoidance of de- briefing 4 Subdued in group – children are generally reluctant to talk about the outburst work 4 Subdued in class discussions 118 The American Institutes for Research Recovery: Intervention – Provide strong focus on normal routines – Do not negotiate consequences for the serious behavior. – Reinforce cooperation after an incident. – De-brief. – Strongly acknowledge problem-solving behaviors. – Communicate expectation that child can succeed with help. – Establish plan with specific steps. 119 The American Institutes for Research Acting-Out Cycle 5 Peak 4 Acceleration 6 De-escalation 3 Agitation 2 Trigger 7 Recovery 1 Calm 120 The American Institutes for Research Breaking Up Fights 4Never ignore aggression 4Go toward the scene 4Quickly assess situation 121 The American Institutes for Research Breaking Up Fights 4 Use correct body stance 4 Talk if aggression is not physical 4 Tell students to stop 4 Document what happened 4 Support victims 122 The American Institutes for Research Escorting Aggressive Children 4 Put your outside hand 4 Put your other hand in on the child’s inside wrist. 4 Turn their hand so the palm is facing up. the child’s armpit. 4 Lift the child up slightly and gently so they are a little off balance. 123 The American Institutes for Research Self-defense 4 Bites 4 Choke holds 4 Pulling hair 4 Kicks 4 One-handed wrist 4 Punches grabs 4 Two-handed wrist grabs 124 The American Institutes for Research APPENDIX C: ADDITIONAL MATERIALS APPENDIX C-1: WHAT EDUCATORS NEED TO KNOW ABOUT STUDENTS TAKING MEDICATION Some students take medication to try to control their behavior. Paraprofessionals who work with these students should become acquainted with how these medicines work. Qualified medical professionals prescribe medication, and qualified nursing professionals should help in administering and monitoring a student’s medication. Educators, however, can and do have a valuable role and a vested interest in their students’ medical treatment. Educators can: • Make certain that students receive medication on schedule. Generally, this means reminding students to go to the nurse’s office to take their medicine. • Observe the student’s behavior and note instances that support the use of medication or suggest the presence of medication side effects. If a possible side effect manifests itself, a teacher or other school staff should notify the school nurse or other appropriate school personnel and/or the family. If necessary, the teacher should seek help; appropriate personnel, for example a psychologist and/or nurse, should be available to assist with evaluating the effects of medication on a student’s learning. The use of a medication to address behavior assumes some behavior that interfere with learning and classroom participation can be controlled with medication. Central nervous system stimulants, for example, are sometimes used to treat children with attention deficit hyperactivity disorder (AD/HD). When working properly, these stimulants can temporarily reduce the symptoms of hyperactivity and impulsivity, while increasing concentration. However, even when medication is working properly, other interventions, including sound educational instruction and positive behavioral supports, are still needed to ensure success. Some drugs used in treatment plans for students with emotional disturbance include: q Stimulants, such as Cylert, Dexedrine, Ritalin, and Benzedrine, all of which are clinically used to focus attention and energy while decreasing impulsive behavior. q Tranquilizers, such as Thorazine, Mellaril, and Haldol, which are used to suppress hyperactivity, aggressiveness, self-injurious behavior, and hallucinations. q Antidepressants, such as lithium, Tofranil, Prozac, and Elavil, which are clinically used to alter moods, reduce hyperactivity and aggression, and treat school phobias. q Anticonvulsants, such as Phenobarbital, Mysoline, Dilantin, and Valium, which are clinically used to control seizures and convulsions. There are many possible drug side effects. When you are working with a student on medication, you should be aware of the side effects associated with the drug. When you share this information with the teacher, it will help the teacher to recognize which behavior the student cannot control. Furthermore, 125 The American Institutes for Research such knowledge will enable the teacher to alert other educators, school officials, and family members if should the student is experiencing serious side effects. APPENDIX C-2 FUNCTIONAL BEHAVIORAL ASSESSMENT The following pages are sample forms from a Functional Behavioral Assessment developed by the Center for Effective Collaboration and Practice – Addressing Student Problem Behavior—Part II: Conducting A Functional Assessment. This is the second document in the Addressing Student Problem Behavior series. It provides an in-depth discussion of the reasons for conducting functional behavioral assessment and instructions for how to conduct the process. Sample forms are provided. The Guide suggests the following steps for conducting the assessment: q Describe and verify the seriousness of the problem. q Refine the definition of the problem behavior. q Collect information on the possible functions of the problem behavior. q Analyze information using triangulation and/or problem pathway analysis. q Generate a hypothesis statement regarding the probable function of the behavior. q Test the hypothesis statement regarding the function of the problem behavior. 126 The American Institutes for Research ***PLACEHOLDER FOR FUNCTIONAL BEHAVIORAL ASSESSMENT 127 The American Institutes for Research ***PLACEHOLDER FOR FUNCTIONAL BEHAVIORAL ASSESSMENT 128 The American Institutes for Research ***PLACEHOLDER FOR FUNCTIONAL BEHAVIORAL ASSESSMENT 129 The American Institutes for Research APPENDIX C-3 ALTERNATIVE SETTINGS When students require more than reconfiguration of services in their current setting to achieve success in controlling or improving their behavior, educators may make the decision that a student could be better served in an alternative setting. An alternative setting could be a “school within a school” or it could be a separate school facility. The configuration of an alternative setting depends on what each community can provide, but it is best to keep students as close to the mainstream setting as is appropriate, because the goal of effective alternative programs should be to enable the students to get back to their original settings as soon as possible. In the past, many alternative settings were thought of as custodial programs that served to keep students more than to educate them. Effective alternative programs now are more nurturing environments where trained personnel offer coordinated services that support students’ return to their original settings. See the table Selected Components of Effective Alternative Programs for a detailed description of services that alternative programs should provide for students. SELECTED COMPONENTS OF EFFECTIVE ALTERNATIVE SETTINGS 1. A Qualified Staff—The staff of alternative programs should be qualified, well-trained, and experienced to teach students with emotional and behavior problems. They should choose to teach in these settings and be present in sufficient numbers to guarantee a strong, positive adult presence. This ensures that students are getting effective instruction and also are being understood by people who want to see them succeed. 2. Functional Assessment of Student’s Skills—An assessment should be performed to determine what each student needs, both academically and behaviorally, rather than what a particular curriculum says should be taught. Each assessment should be tailored to each individual student, rather than using a packaged assessment program. This kind of assessment aligns with that required when preparing an individualized program of instruction for each student. 3. Functional Curriculum—Based on the results of the individualized assessment, each student should have a functional curriculum that addresses his or her particular needs. In addition to appropriate academic instruction, the curriculum should be individualized to include instruction in whatever vocational, social, and life training skills a student might need in order to function in the classroom. This curriculum should be written into a student’s individualized plan of instruction. 4. Effective and Efficient Instructional Techniques—The instructional strategies chosen to implement the student’s curriculum should take into account how each student learns, such as considering a student’s attention span. For example, a student may learn better when a direct instruction approach is used, rather than cooperative learning groups. 5. Transition Program—Alternative programs should have a process in place to assist a student in making the transition back to his or her regular program. Each student should begin this process as soon as he or she enters the alternative program. Transition programs should address the skills that each student needs to be successful in his or her regular setting or in a job, when appropriate. 6. Comprehensive Systems—Alternative programs should work with community agencies that may also provide services to students in a coordinated manner. Such agencies may include: social services, foster care, juvenile justice, child protective services, and children’s mental health. Working together to meet each student’s spectrum of needs may improve student outcomes both in and beyond school. 7. Availability of Resources for Students with Disabilities. Alternative programs should have small class sizes; an emphasis on intensive instruction; effective and frequent communication among students, families, teachers and other school staff; and sufficient social work, psychological, and counseling resources so that all students receive effective services. 130 The American Institutes for Research APPENDIX C-4: ARRANGING THE PHYSICAL ENVIRONMENT Educators can discourage challenging behavior by the way they manage space. A number of suggestions for arranging students’ space include: Defining space. Some students realize the purposes for different spaces and how they should behave in those spaces. Others need to be taught how to get around in the classroom and other spaces at school. It often helps these students to have the classrooms divided into places that have clear purposes. Controlling the degree of stimulation. Students who are easily distracted may need to have less stimulation than is usual. Easy steps to use to help these students include covering storage areas, removing unused equipment from sight, replacing a loud fish-tank motor with a quiet one, and keeping classroom displays organized. Monitoring “high traffic areas.” There tends to be a lot of movement in certain places such as the pencil sharpener, water faucet, trashcan, and the teacher’s desk. Students who are easily distracted should be seated away from such areas while still within the eyesight of the teacher or paraprofessional. In addition, procedures for using these areas should be developed and taught. Establishing a quiet place. Some students need a quiet, “safe” place to sit and work or to calm down after an emotional outburst. Study carrels, desk blinders (three-paneled cardboard pieces that students can use at their seats for privacy), or an area behind a bookcase are examples of such quiet places. It is important to note, however, that all students should remain in full view of the teacher or paraprofessional at all times. Also, students benefit from feeling ownership of their belongings, and thus benefit from having a personal space for storing them. HELPING STUDENTS TO WORK MORE EFFICIENTLY It is often helpful to: q Teach students to keep track of assignments, grades, and targeted behavior—with reminders such as assignment sheets, daily schedules, and to-do lists. q Highlight behavior and academic successes with a daily record of work assignments and accomplishments. When collected over time, these records show student progress and become motivators for more student effort. q Have students take notes from both oral presentations and textbooks in order to give students a means for reviewing what they are learning. q Help students manage their time by establishing routines for making transitions between lessons, getting and putting away materials, and requesting assistance. q Reduce the amount of materials that may cause distractions during work time by having students put away unnecessary items in a designated place for storing tools, materials, and books. q Provide time-management reminders, such as 10-, 5-, or 2-minute warnings before clean-up time, to establish time limitations for completing work. MAKE SURE THAT STUDENTS ACTUALLY UNDERSTAND ALL DIRECTIONS BEFORE THEY BEGIN INDEPENDENT WORK. 131 The American Institutes for Research APPENDIX C-5: COLLABORATING SUCCESSFULLY Teachers and paraprofessionals who work together have important skills and knowledge to bring. They can be an effective team if they learn how to work together. It is not always easy to collaborate with others, however, especially when collaboration is not encouraged. However, teachers and paraprofessionals who do work as a team report satisfaction with this way of working. They can share knowledge, expand skills, and develop creative solutions to problems. Time has to be available on a regular basis for such collaborations to become effective. Districts need to reduce barriers to collaboration and introduce opportunities for educators to meet. (For information on specific resources, contact the Center for Effective Collaboration and Practice or the Center on Positive Behavioral Interventions and Support.) 132 The American Institutes for Research APPENDIX D: GLOSSARIES APPENDIX D-1: GENERAL GLOSSARY Antisocial: Serious misbehavior. Behavior: Any action by a person that can be seen, defined, and measured so that two or more observers can agree on whether it occurred or not. Contingent Timeout Separating the student from the group activity so that he or she can observe but not participate. Corrective Feedback: Using the student’s name, giving a brief description of the problem and suggestion for an alternative, more appropriate behavior. Duration Recording: Recording the length of time a behavior occurs. Event Recording: Recording the number of times (frequency) that a behavior occurs. Also called Frequency Recording. Exclusion Timeout: Removing the student from the activity or setting due to his or her undesired behavior. Group Token Economy: A token economy set up for an entire group. Everyone in the group must meet the criteria in order for the group to get the reward. Individualized Token Economy: A token economy set up for an individual student to meet his or her unique needs. Planned Ignoring: The removal of social attention from a student in response to misbehavior. Positive Feedback: Using the student’s name, giving a brief description of what the student did, and complimenting the student. Precorrection: Identifying and compensating for the likely triggers in the environment that precede and set off acting-out behavior. Seclusion Timeout Removing a student to another room because of serious or chronic undesirable behavior. With-it-Ness The ability to know at all times what a student or students are doing, or what is happening in a room or an area 133 The American Institutes for Research APPENDIX D-2: DEFINING ANTISOCIAL BEHAVIOR Oppositional Defiant Disorder The Fourth Edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-V) defines “oppositional” as a recurrent pattern of negativistic, defiant, disobedient, and hostile behavior toward authority figures that keeps happening for at least six months. This pattern is also characterized by the frequent occurrence of at least four of the following behaviors: losing temper, arguing with adults, actively defying or refusing to comply with the requests or rules of adults, deliberately doing things that will annoy other people, blaming others for his or her own mistakes or misbehavior being touchy or easily annoyed by others, being angry or resentful, or being spiteful or vindictive. Conduct Disorder The DSM-IV defines “conduct disorder” as: a repetitive and persistent pattern of behavior in which the basic rights of others or social rules are violated. Children or adolescents with conduct disorder are often aggressive and react aggressively to others”. Serious Emotional Disturbance “A condition exhibiting one or more of the following characteristics over a long period of time to a marked degree, which adversely affects educational performance: an inability to learn that cannot be explained by intellectual, sensory, or health factors; an inability to build or maintain satisfactory relationships with peers and teachers; inappropriate types of behavior or feelings under normal circumstances; a general pervasive mood of unhappiness or depression; or a tendency to develop physical symptoms or fears associated with personal or school problems.” (Individuals with Disabilities Act, 1997) 134 The American Institutes for Research APPENDIX D-3: COMPONENTS OF A SYSTEM OF CARE EXHIBIT 1 A glossary follows with definitions or descriptions of these components. 4. Health Services Health education and prevention Screening and assessment Primary care Acute care Long-term care 1. Mental Health Services Prevention Early identification and intervention Assessment Outpatient treatment Home-based services Day treatment Emergency services Therapeutic foster care Therapeutic group care Therapeutic camp services Residential treatment services Crisis residential services Inpatient hospitalization 5. Vocational Services Career education Vocational assessment Job survival skills training Vocational skills training Work experiences Job finding, placement, and retention services Supported employment 2. Social Services Protective services Financial assistance Home aid services Respite services Foster care Adoption 6. Recreational Services Relationships with significant others After-school programs Summer camps Special recreation projects 7. Operational Services Case management Self-help and support groups Advocacy Transportation Legal services Volunteer programs 3. Educational Services Assessment and planning Resource rooms Self-contained special education Special schools Homebound instruction Residential schools Alternative programs Source: From A System of Care for Severely Emotionally Disturbed Children and Youth by B. A. Stroul & R. M. Friedman, 1986, rev. 1994. Washington, DC: CASSP Technical Assistance Center, Georgetown University Child Development Center. 135 The American Institutes for Research APPENDIX D-4: TERMS USED 1. MENTAL HEALTH SERVICES Assessment. A process that results in an opinion about a child’s mental or emotional capacity, and may include recommendations about treatment or placement. Crisis residential services. Residential treatment services that aim to intervene in the crisis at hand and transition the child or youth back into his or her home and community. Day treatment. Day treatment programs provide education, counseling, and family interventions during the entire day to a child or youth who then returns to his or her caregiver in the evening. Early identification and intervention. Treatment for emotional and behavioral problems that begins early in the course of the problem with the goal of lessening the duration and severity of the problem. Emergency services. Emergency services range from prevention efforts through crisis stabilization provided by a variety of agencies. Examples include hotlines and shelters for those in need of crisis intervention or emergency care. Home-based services. Home-based services are delivered to children and youth and their families in a family’s home. One goal is to emphasize the needs of the whole family, not just an individual within the family. Inpatient hospitalization. Inpatient services that provide medical intervention for a child or youth’s emotional or behavioral problem. Outpatient treatment. Outpatient treatment includes mental health services available in nonresidential settings, such as mental health clinics, hospital outpatient departments, or community health centers. Prevention. The goal of prevention is to reduce the occurrence of emotional problems in children and youth and their families who have not yet been identified as having emotional problems, particularly those who may be at risk. Residential treatment services. Residential treatment services are delivered in a facility that offers 24-hour residential care, as well as treatment and rehabilitation, or short-term crisis intervention. Therapeutic foster care. Treatment and care for children and youth by trained families in their private homes. Therapeutic group care. Treatment for multiple children and youth provided in homes and employing a variety of interventions. Therapeutic camp services. Children and youth and staff in therapeutic camp programs live together in a rustic situation, which places greater expectations for responsible and independent behavior on the campers than might more traditional residential settings. 2. SOCIAL SERVICES Adoption. In contrast to temporary care, adoption is intended to be a permanent placement. It is designed for those situations in which return to the biological parents is unlikely for a child or youth. 136 The American Institutes for Research Financial assistance. Financial assistance from sources including local and federal government to help families pay for necessities, such as food, clothing, and shelter. Foster care. Foster care includes the placement of children in foster family homes, group homes, group childcare facilities, and residential treatment centers because of abuse, neglect, or abandonment. Home-aid services. Services provided in the home, usually by nonprofessionals. Protective services. Protective services are intended to prevent and protect children and youth from neglect, abuse, and exploitation by offering social services to identified or at-risk children and youth and their families. Respite services. Temporary care given to an individual for the purpose of providing a period of relief to the primary caregivers. Respite is used to decrease stress in the homes of persons with disabilities or handicaps, thereby increasing caregivers’ overall effectiveness. 3. EDUCATION SERVICES Alternative programs. Alternative programs include a wide range of settings, and are thus difficult to define. Not all students served in these programs are formally identified as having a disability. The advantage offered by alternative education programs is flexibility for students who have difficulty functioning in the regular classroom setting and/or are at risk for dropping out. Assessment and planning. Procedures used to identify and determine placement of students in special education programs. Assessment is done using a variety of methods and measures. Planning for a student assessed and identified with a disability includes the development of an individual educational program (IEP). Homebound instruction. Using this option, the school district arranges for the student to receive instruction at home. Residential schools. Often located outside a student’s home community, residential schools stress educational achievement for students with emotional and behavioral problems. Resource rooms. A setting within the regular school where students with disabilities may receive educational services from a special education teacher (and teachers’ aids, when available) for one or two instructional periods each day. Self-contained special education. Full-time placement in a special education classroom, in which a special educator (and teachers’ aids, when available) provides intensive, structured academic and behavioral support and supervision. Special schools. Non-residential programs that provide a full-day educational program for students within a setting that is separate from the regular school. 4. HEALTH SERVICES Acute care. Care for children who are injured or become ill. Services are usually provided in a clinic or emergency room. 137 The American Institutes for Research Health education and prevention. Educational programs aimed at promoting both physical and mental health, as well as educating students about public health issues, such as sex education or substance abuse. Long-term care. Services for children with chronic illnesses and their families. Children and youth receiving long-term care for their health problems also may require services from schools. Screening and assessment. Evaluation to identify potential health problems early, and to determine an appropriate course of treatment or service delivery. Primary care. Complete health examinations and follow-up care by physicians during a child’s growth and development. Long-term care. Services for children with chronic illnesses and their families. Children and youth receiving long-term care for their health problems also may require services from schools. 5. VOCATIONAL SERVICES Career education. Designed to prepare students to enter the working world, career education programs teach students about types of careers, how to choose a career, skills and approaches that may be useful, and what to expect in working with an employer and other employees. Job finding, placement, and retention services. Provides services such as interviewing skills or services listed above to help youth find job opportunities, apply for jobs, and maintain their employment over time. Job survival skills training. Programs that teach youth how to maintain and succeed at their job. The skills covered often include training in: social skills for appropriate interaction with others, taking criticism from employers, managing frustration, and meeting deadlines and staying on schedule. Supported employment. An alternative to traditional full or part-time employment, for youth who need assistance making the transition to these kinds of jobs. Through supported employment programs, a youth has a paying job and the support of an adult to help him or her acquire and use the skills he or she needs to maintain the position. Vocational assessment. An evaluation process for determining a youth’s ability, career interests, and readiness for employment. Vocational skills training. Training in more technical vocational skills includes instruction in fields such as technology or industries such as auto maintenance, childcare, or hospitality. Work experiences. Some programs organize vocational training and work experience opportunities for older youth to build their skill sets as well as their confidence. 6. RECREATIONAL SERVICES After-school programs. Programs that typically offer students a place to do their homework with the support of program staff, as well as opportunities to participate in extracurricular activities such as art, music, or sports in a supervised setting between the close of the school day and the evening. Relationships with significant others. Recreational programs, such as Big Brothers/Big Sisters, that match a child or youth who could benefit from adult companionship with an adult volunteer. 138 The American Institutes for Research Summer camps. Held during the summer for a limited number of days or weeks, summer camps provide children and youth with the opportunity to learn new skills, enjoy recreational activities, and interact with adults and peers outside the school setting. Summer camps may operate as a day camp program or as an overnight, residential program. Special recreation projects. Projects designed to help children and youth with emotional and behavioral problems learn and enjoy a new activity. 7. OPERATIONAL SERVICES Advocacy. The process of actively supporting the cause of an individual (case advocacy) or group (class advocacy), or speaking or writing in favor of—or on behalf of—an individual or group. Case management. A service that helps clients obtain and coordinate community resources such as income assistance, education, housing, medical care, treatment, vocational preparation, and recreation. Legal services. Legal assistance is given in situations that cannot be settled through alternative resolution methods. Legal services are commonly retained in such cases as when a child might be removed from his or her home, or when a youth becomes involved in the juvenile justice system. Self-help and support groups. Groups that provide emotional support and help for dealing with a problem that participants or their family members share, such as alcoholism, substance abuse, or extreme anxiety or anger. Transportation. Many children and their families have difficulty accessing programs and services because they lack transportation to and from the locations where they are offered. Volunteer programs. Volunteers organized to serve in a variety of roles, such as acting as a big brother/big sister or tutor, helping a youth find a job, or assisting in a classroom as a teacher’s aide. These definitions were gathered from six sources: Bruns, B.J., & Goldman, S. K. (Eds.). (1999). Promising practices in wraparound for children with serious emotional disturbance and their families. Systems of Care: Promising Practices in Children’s Mental Health, 1998 Series, Volume IV. Washington, DC: Center for Effective Collaboration and Practice, American Institutes for Research. Butts, J.A., Snyder, H.N., Finnegan, T.A., Aughenbaugh, A.L., and Poole, R.S. (1996). Juvenile Court Statistics, 1993. Washington, DC: Office of Juvenile Justice and Delinquency Prevention. (Available online at http://www.rtc.pdx.edu/resource/terms.htm) Center for Substance Abuse Treatment. (1994). Juvenile Justice Treatment Planning Chart. Rockville, MD: Department of Health and Human Services. Education Week on the Web. Glossary. (Available online at http://www.edweek.org/context/glossary/glossary.htm) Research and Training Center on Family Support and Children’s Mental Health. (1994). Glossary of Children’s Mental Health Terms. Portland, OR: Author, Portland State University. (Available online at http://www.rtc.pdx.edu/resource/terms.htm) 139 The American Institutes for Research Stroul, B.A., & Friedman, R.M. (1986, rev. 1994). A system of care for severely emotionally disturbed children and youth. Washington, DC: CASSP Technical Assistance Center, Georgetown University Child Development Center. 140 The American Institutes for Research APPENDIX E: THE INDIVIDUALS WITH DISABILITIES EDUCATION ACT (P.L. 105-17): Sections of the Law that Pertain Specifically to Procedures for Addressing Behaviors that Violate School Discipline Policies Readers may find the complete text of the Individuals with Disabilities Education Act statute and regulations in a variety of places, including on the websites of the U.S. Department of Education (http://www.ed.gov/offices/OSERS/IDEA/) and the Center for Effective Collaboration and Practice (http://www.air.org/cecp/). Sec. 612(a)(22) SUSPENSION AND EXPULSION RATES(A) IN GENERAL- The State educational agency examines data to determine if significant discrepancies are occurring in the rate of long-term suspensions and expulsions of children with disabilities— (i) among local educational agencies in the State; or (ii) compared to such rates for nondisabled children within such agencies. (B) REVIEW AND REVISION OF POLICIES- If such discrepancies are occurring, the State educational agency reviews and, if appropriate, revises (or requires the affected State or local educational agency to revise) its policies, procedures, and practices relating to the development and implementation of IEPs, the use of behavioral interventions, and procedural safeguards, to ensure that such policies, procedures, and practices comply with this Act. Sec.613(j) DISCIPLINARY INFORMATION- The State may require that a local educational agency include in the records of a child with a disability a statement of any current or previous disciplinary action that has been taken against the child and transmit such statement to the same extent that such disciplinary information is included in, and transmitted with, the student records of nondisabled children. The statement may include a description of any behavior engaged in by the child that required disciplinary action, a description of the disciplinary action taken, and any other information that is relevant to the safety of the child and other individuals involved with the child. If the State adopts such a policy, and the child transfers from one school to another, the transmission of any of the child’s records must include both the child’s current individualized education program and any such statement of current or previous disciplinary action that has been taken against the child. Sec. 614(d)(3) DEVELOPMENT OF IEP (B) CONSIDERATION OF SPECIAL FACTORS- The IEP Team shall— (i) in the case of a child whose behavior impedes his or her learning or that of others, consider, when appropriate, strategies, including positive behavioral interventions, strategies, and supports to address that behavior;… (C) REQUIREMENT WITH RESPECT TO REGULAR EDUCATION TEACHER- The regular education teacher of the child, as a member of the IEP Team, shall, to the extent appropriate, participate in the development of the IEP of the child, including the determination of appropriate positive behavioral 141 The American Institutes for Research interventions and strategies and the determination of supplementary aids and services, program modifications, and support for school personnel consistent with paragraph (1)(A)(iii). Sec. 615(j) MAINTENANCE OF CURRENT EDUCATIONAL PLACEMENT- Except as provided in subsection (k)(7), during the pendency of any proceedings conducted pursuant to this section, unless the State or local educational agency and the parents otherwise agree, the child shall remain in the thencurrent educational placement of such child, or, if applying for initial admission to a public school, shall, with the consent of the parents, be placed in the public school program until all such proceedings have been completed. Sec. 615(k) PLACEMENT IN ALTERNATIVE EDUCATIONAL SETTING(1) AUTHORITY OF SCHOOL PERSONNEL(A) School personnel under this section may order a change in the placement of a child with a disability— (i) to an appropriate interim alternative educational setting, another setting, or suspension, for not more than 10 school days (to the extent such alternatives would be applied to children without disabilities); and (ii) to an appropriate interim alternative educational setting for the same amount of time that a child without a disability would be subject to discipline, but for not more than 45 days if— (I) the child carries a weapon to school or to a school function under the jurisdiction of a State or a local educational agency; or (II) the child knowingly possesses or uses illegal drugs or sells or solicits the sale of a controlled substance while at school or a school function under the jurisdiction of a State or local educational agency. (B) Either before or not later than 10 days after taking a disciplinary action described in subparagraph (A)— (i) if the local educational agency did not conduct a functional behavioral assessment and implement a behavioral intervention plan for such child before the behavior that resulted in the suspension described in subparagraph (A), the agency shall convene an IEP meeting to develop an assessment plan to address that behavior; or (ii) if the child already has a behavioral intervention plan, the IEP Team shall review the plan and modify it, as necessary, to address the behavior. (2) AUTHORITY OF HEARING OFFICER- A hearing officer under this section may order a change in the placement of a child with a disability to an appropriate interim alternative educational setting for not more than 45 days if the hearing officer— (A) determines that the public agency has demonstrated by substantial evidence that maintaining the current placement of such child is substantially likely to result in injury to the child or to others; (B) considers the appropriateness of the child’s current placement; (C) considers whether the public agency has made reasonable efforts to minimize the risk of harm in the child’s current placement, including the use of supplementary aids and services; and 142 The American Institutes for Research (D) determines that the interim alternative educational setting meets the requirements of paragraph (3)(B). (3) DETERMINATION OF SETTING(A) IN GENERAL- The alternative educational setting described in paragraph (1)(A)(ii) shall be determined by the IEP Team. (B) ADDITIONAL REQUIREMENTS- Any interim alternative educational setting in which a child is placed under paragraph (1) or (2) shall— (i) be selected so as to enable the child to continue to participate in the general curriculum, although in another setting, and to continue to receive those services and modifications, including those described in the child’s current IEP, that will enable the child to meet the goals set out in that IEP; and (ii) include services and modifications designed to address the behavior described in paragraph (1) or paragraph (2) so that it does not recur. (4) MANIFESTATION DETERMINATION REVIEW(A) IN GENERAL- If a disciplinary action is contemplated as described in paragraph (1) or paragraph (2) for a behavior of a child with a disability described in either of those paragraphs, or if a disciplinary action involving a change of placement for more than 10 days is contemplated for a child with a disability who has engaged in other behavior that violated any rule or code of conduct of the local educational agency that applies to all children— (i) not later than the date on which the decision to take that action is made, the parents shall be notified of that decision and of all procedural safeguards accorded under this section; and (ii) immediately, if possible, but in no case later than 10 school days after the date on which the decision to take that action is made, a review shall be conducted of the relationship between the child’s disability and the behavior subject to the disciplinary action. (B) INDIVIDUALS TO CARRY OUT REVIEW- A review described in subparagraph (A) shall be conducted by the IEP Team and other qualified personnel. (C) CONDUCT OF REVIEW- In carrying out a review described in subparagraph (A), the IEP Team may determine that the behavior of the child was not a manifestation of such child’s disability only if the IEP Team— (i) first considers, in terms of the behavior subject to disciplinary action, all relevant information, including— (I) evaluation and diagnostic results, including such results or other relevant information supplied by the parents of the child; (II) observations of the child; and (III) the child’s IEP and placement; and (ii) then determines that— 143 The American Institutes for Research (I) in relationship to the behavior subject to disciplinary action, the child’s IEP and placement were appropriate and the special education services, supplementary aids and services, and behavior intervention strategies were provided consistent with the child’s IEP and placement; (II) the child’s disability did not impair the ability of the child to understand the impact and consequences of the behavior subject to disciplinary action; and (III) the child’s disability did not impair the ability of the child to control the behavior subject to disciplinary action. (5) DETERMINATION THAT BEHAVIOR WAS NOT MANIFESTATION OF DISABILITY(A) IN GENERAL- If the result of the review described in paragraph (4) is a determination, consistent with paragraph (4)(C), that the behavior of the child with a disability was not a manifestation of the child’s disability, the relevant disciplinary procedures applicable to children without disabilities may be applied to the child in the same manner in which they would be applied to children without disabilities, except as provided in section 612(a)(1). (B) ADDITIONAL REQUIREMENT- If the public agency initiates disciplinary procedures applicable to all children, the agency shall ensure that the special education and disciplinary records of the child with a disability are transmitted for consideration by the person or persons making the final determination regarding the disciplinary action. (6) PARENT APPEAL(A) IN GENERAL(i) If the child’s parent disagrees with a determination that the child’s behavior was not a manifestation of the child’s disability or with any decision regarding placement, the parent may request a hearing. (ii) The State or local educational agency shall arrange for an expedited hearing in any case described in this subsection when requested by a parent. (B) REVIEW OF DECISION(i) In reviewing a decision with respect to the manifestation determination, the hearing officer shall determine whether the public agency has demonstrated that the child’s behavior was not a manifestation of such child’s disability consistent with the requirements of paragraph (4)(C). (ii) In reviewing a decision under paragraph (1)(A)(ii) to place the child in an interim alternative educational setting, the hearing officer shall apply the standards set out in paragraph (2). (7) PLACEMENT DURING APPEALS(A) IN GENERAL- When a parent requests a hearing regarding a disciplinary action described in paragraph (1)(A)(ii) or paragraph (2) to challenge the interim alternative educational setting or the manifestation determination, the child shall remain in the interim alternative educational setting pending the decision of the hearing officer or until the expiration of the time period provided for in paragraph (1)(A)(ii) or paragraph (2), whichever occurs first, unless the parent and the State or local educational agency agree otherwise. (B) CURRENT PLACEMENT- If a child is placed in an interim alternative educational setting pursuant to paragraph (1)(A)(ii) or paragraph (2) and school personnel propose to change the child’s placement after expiration of the interim alternative placement, during the pendency of any proceeding to challenge 144 The American Institutes for Research the proposed change in placement, the child shall remain in the current placement (the child’s placement prior to the interim alternative educational setting), except as provided in subparagraph (C). (C) EXPEDITED HEARING(i) If school personnel maintain that it is dangerous for the child to be in the current placement (placement prior to removal to the interim alternative education setting) during the pendency of the due process proceedings, the local educational agency may request an expedited hearing. (ii) In determining whether the child may be placed in the alternative educational setting or in another appropriate placement ordered by the hearing officer, the hearing officer shall apply the standards set out in paragraph (2). (8) PROTECTIONS FOR CHILDREN NOT YET ELIGIBLE FOR SPECIAL EDUCATION AND RELATED SERVICES(A) IN GENERAL- A child who has not been determined to be eligible for special education and related services under this part and who has engaged in behavior that violated any rule or code of conduct of the local educational agency, including any behavior described in paragraph (1), may assert any of the protections provided for in this part if the local educational agency had knowledge (as determined in accordance with this paragraph) that the child was a child with a disability before the behavior that precipitated the disciplinary action occurred. (B) BASIS OF KNOWLEDGE- A local educational agency shall be deemed to have knowledge that a child is a child with a disability if— (i) the parent of the child has expressed concern in writing (unless the parent is illiterate or has a disability that prevents compliance with the requirements contained in this clause) to personnel of the appropriate educational agency that the child is in need of special education and related services; (ii) the behavior or performance of the child demonstrates the need for such services; (iii) the parent of the child has requested an evaluation of the child pursuant to section 614; or (iv) the teacher of the child, or other personnel of the local educational agency, has expressed concern about the behavior or performance of the child to the director of special education of such agency or to other personnel of the agency. (C) CONDITIONS THAT APPLY IF NO BASIS OF KNOWLEDGE(i) IN GENERAL- If a local educational agency does not have knowledge that a child is a child with a disability (in accordance with subparagraph (B)) prior to taking disciplinary measures against the child, the child may be subjected to the same disciplinary measures as measures applied to children without disabilities who engaged in comparable behaviors consistent with clause (ii). (ii) LIMITATIONS- If a request is made for an evaluation of a child during the time period in which the child is subjected to disciplinary measures under paragraph (1) or (2), the evaluation shall be conducted in an expedited manner. If the child is determined to be a child with a disability, taking into consideration information from the evaluation conducted by the agency and information provided by the parents, the agency shall provide special education and related services in accordance with the provisions of this part, except that, pending the results of the evaluation, the child shall remain in the educational placement determined by school authorities. 145 The American Institutes for Research (9) REFERRAL TO AND ACTION BY LAW ENFORCEMENT AND JUDICIAL AUTHORITIES(A) Nothing in this part shall be construed to prohibit an agency from reporting a crime committed by a child with a disability to appropriate authorities or to prevent State law enforcement and judicial authorities from exercising their responsibilities with regard to the application of Federal and State law to crimes committed by a child with a disability. (B) An agency reporting a crime committed by a child with a disability shall ensure that copies of the special education and disciplinary records of the child are transmitted for consideration by the appropriate authorities to whom it reports the crime. (10) DEFINITIONS- For purposes of this subsection, the following definitions apply: (A) CONTROLLED SUBSTANCE- The term ‘controlled substance’ means a drug or other substance identified under schedules I, II, III, IV, or V in section 202(c) of the Controlled Substances Act (21 U.S.C. 812(c)). (B) ILLEGAL DRUG- The term ‘illegal drug’— (i) means a controlled substance; but (ii) does not include such a substance that is legally possessed or used under the supervision of a licensed health-care professional or that is legally possessed or used under any other authority under that Act or under any other provision of Federal law. (C) SUBSTANTIAL EVIDENCE- The term ‘substantial evidence’ means beyond a preponderance of the evidence. (D) WEAPON- The term ‘weapon’ has the meaning given the term ‘dangerous weapon’ under paragraph (2) of the first subsection (g) of section 930 of title 18, United States Code. 146 The American Institutes for Research