0 The Strategic Pla Plan of Qassim University 2010-2020 The Strategic Plan of Qassim University A Summary Document June 2010 1 In the Name of Allah, the Gracious, the Merciful The Strategic Plan of Qassim University 2010-2020 "! ا و دوره اي ت$% أ$' () ا* و+دة '* ا-! ا+%ء أ/ *' 0$1 و0 2 3"و +% -0 'م( و2020-2010) هـ14342 -1432 D% -إﺱا 1 -ا Chapter Chapter Chapter Chapter Chapter .0رات اO%Pة ا%ا7 و9د 1 1- Preface 2- Methodology 2 3 4 2 The Strategic Plan of Qassim University A Summary Document June 2010 Chapter Chapter 6 7 5 % و4 ت51$ !+% ًء7 اده$%إ 3 - 4 $9 :<ﻥ7 ا- - ا>ﺱا2" ا اد$%> ا+% *' @افA( ا+ B اآD7 2( ا+ 3E و،+@اف ذات اA' اH .ًL) أI وا2+ 5-8 HI ا:ّ 7 اده$%ح و إ7 ًL أ-+ - ا>ﺱا2و" ا B' ﻥمH 0<ﻥ7 Mو ،0' درةOا )ّر روح- و-* '* ا-ﺱاPا 3- The Present SituationMﺱ and Strategic D Directions in the Context of Higher :O+دة ا و- واBIداء اA' ا4 و-ا *' 3+ى ا$ اﺡت Education 9 - 15 .0O+ 4- SWOT Analysis and Benchmarking 5- Vision, Mission, Values, Strategic Objectives, bjectives, Strategies and Projects 6- Fields of Excellence at Qassim University 7-Key Factors for Assuring Successful IImplementation of the Strategic Plan 16 - 22 23 - 44 45 - 49 50 3 The University niversity of Qassim is seeking to achieve comprehensive development, to enhance its role in development and to improve its products and services in line with superior standards of higher education. Accordingly, the University has prepared a ten-year year strategic plan (2010 (2010-2020) based on rigorous scientific methodology and a high level of professionalism. The Strategic Plan of Qassim University niversity has been drafted on the basis of varied inputs from all stakeholders, stakeholders and the University has honored its partnership with those stakeholders in the preparation and execution of the plan. The Strategic Plan of Qassim U University is also distinguished by its ambition. In fact, it was readied to direct strategic thinking and promote initiative within the University. Accordingly, the plan aims to raise rais the level of ambition of the University employees and to inculcat inculcate a tradition of high performance and quality. Results of the Strategic Plan of Qassim University The plan was prepared with the participation of over 6,500 stakeholders. Simultaneously, the University data were analyzed and benchmarking made with other universities involving thousands of pages of documents. Several teams participated in the preparation. The total number of team members exceeded 85, and the number of hours totaled well over 15,000. • • • • • • 20 workshops were held. Attending the workshops were 637 persons representing 16 social strata, among which were: 48 ladies and gentlemen of the University’s leaders, 230 ladies and gentlemen of the Faculty, 76 male and female students, 128 male and female employees, 50 persons (ladies and gentlemen) from the business and employers' sector, and 43 male and female graduates and 54 ladies and gentlemen of their families. 4 5,801 questionnaires were analyzed from: • • • • • 76 ladies and gentlemen among the University’s leaders, 690 ladies and gentlemen of the Faculty (detailed questionnaires), 3,885 male and female students (detailed questionnaires), 440 different parties (precise questionnaires), and 162 different parties who evaluated the vision, message and values in terms of quality. Statistical data about the University were analyzed along with several documents (over 15,000 pages),among which the most important being: More than 50 semi-structured interviews were made (internally and externally) About 80 individuals took part in the interviews, including top University administrators, faculty members, students and employees. Interviews were also made with leading figures including: • His Highness, the Prince of Qassim Region and his Deputy, • His Excellency, the Minister of Higher Education and his Deputy, and • Two of the rectors of Saudi universities. • • • • • • • • Documents of other universities and reports about higher education in developed countries, Several reports about academic accreditation and quality assurance in higher education, The investment strategy project in Qassim, 2009, The report of the external referees' team about the University, 2009, The economic report of the Public Institution for Investment, Qassim Region 2007, Several reports about the work force and a summary of the Saudi employment strategy project, Several reports about demographic structure and population growth, and Several reports about the agricultural, commercial, tourist, industrial and architectural sectors. The Methodology of Preparing the Strategic Plan Planning the Strategic Planning Process Sources of Internal Environmental Analysis SWOT Analysis 5 Benchmarking Preparation of the initial versions of the vision, mission and values Paraphrasing Vision, Mission and Values Preparation of the final versions of the vision, mission and values Refining Paraphrasing Objective 1: Raising the Quality of Education in All Specializations Strategy 1-1 Determination of the strategic objectives, the strategies and the project on an interim basis Strategy 1-2 Determination of the strategic objectives and the strategies and project on a final basis Comprehensive revision of the parts of the plan and preparation of the final report A time-schedule was set for preparing the strategic plan which included 45 methodological secondary steps. Educational Development 1-1-1 Survey study of the labor market and community needs 1-1-5 Evaluation of the Preparatory Year 1-1-9 Educational program development in community colleges 1-1-11 Description and development of educational outputs in educational programs Instructional Development 1-22 Development of and supporting self learning 1-2-3 Evaluation of teaching methods 1-2-6 E-learning Strategy 1-3 2010-2020 The A Summary Document June 2010 • • • • • • • • • Practical cooperative The positive role The inclination • The growth. The inclination The rise • • The gap The lack The weakness The constant change The competition The low level Student Number Reduction 1-3-4 Development of an information system for graduate studies 1-3-5 Determination of community needs for graduate study research 1-3-7 Development of graduate study programs The Strategic Plan of Qassim University + A 8 3 4 B 2 1 3 C 2 1 3 D 4 1 1 E 6 9 4 The Strategic Plan of Qassim University Vision: The prestigious future status which Qassim University aspires to achieve in ten years (by-2020). Vision Mission Values (7 values) Strategic Objectives (8 objectives) Strategies (24 strategies) Mission: The main purposes which Qassim University was established to achieve in ten years. Values: The general ethical framework that governs and directs the behavior of Qassim University and its affiliates. Strategic Objectives: Goals and outcomes that are hoped for and criteria for long-term performance at Qassim University. Strategies: The direction and way of moving towards the realization of the strategic objectives of Qassim University. want? How do we achieve what we What do we want to achieve in 10 years? Projects (182 projects) Projects: An integrated package of specific objectives, detailed activities and procedures and performance indicators for implementing a certain strategy. 6 The General Framework for the Strategic Plan Reports Strategic Plan Reports 7 Level 1 Precise Document Level 2 Detailed Document Level 3 Benchmarking Job Satisfaction Indicators Document Analysis Model Questionnaires Satisfaction SWOT Overall Satisfaction External Environment Interviews Internal Environment Workshops Level 1: Final Report The final report includes two documents: a precise document and a detailed one. Level 2: Detailed Final Reports This level comprises several detailed final reports such as the internal environment report, the external environment report, the job satisfaction report, the overall satisfaction report, the report on the methodology of benchmarking, and the conclusions reached in benchmarking. Level 3: Secondary Reports This level comprises secondary reports about workshops, interviews, questionnaires, analyses of relevant documents, etc. Analysis of the Present Situation, and Strategic Directions and Predictions Dimensions of Analyzing the Status Quo, Orientations and Aspirations Main Pivots Secondary Pivots Internal and External Parties Methods of Gathering Data Methods of Analysis Assessment of the current situation SWOT Plans, Methodologies Education Faculty Members Students Scientific Research Social Services Internal Environment External Environment Ruling Success Factors Aspirations University Outputs and the Labor Market Scientific Research Financing Research Completed by Faculty Members Student Services Library Services Entertainment and Sports At the University Level Orientations Human Resources Vision/ Mission/ Values/ Strategic Objectives Services and Advantages Strategies and Projects Weak Points Methods of Teaching Admissions and Registration Social Work Strong Points Educational Environment Scientific Research Plan Financial Aspects Target Outputs At the College/ Dept. Level Rewards and Incentives/ Promotions and Transfers Training and Development University Relations with the Community Services and Health/Social Advantages Administrative Aspects At the University Level -Top Administration -Staff Members-Men -Staff Members-Women -Male Students -Female Students -Male Employees -Female Employees -Male Alumni -Female Alumni -Business Men -Business Women -Trainers and Employers -Guardians-Men -Guardians-Women -Social Strata-Men -Social Strata-Women -Leaders in Higher Education -Experts in Higher Education Opportunities Threats Success factors and future factors - Workshops - Semi-Structured - Interviews - Open Questionnaires - Closed Questionnaires - Checking and - Data Analysis -Quantitative Analysis (Statistical) -Qualitative Analysis (Qualitative) Ruling Success Factors Orientations and Aspirations Aspirations/Vision/ Value/Mission/ Objectives Vision Mission Values At the College/Dept. Level Ambitions of Business Persons Post-Graduation Services Information Technology Graduate Studies Strategic Objectives Alumni Relations Strategies Continuing Education Services Job-Search Services Projects 8 Strategic Realities and Directions within the Context of Higher Education and Their Impact on the Future of the University Strategic Realities and Directions • • • • • • • A rising world demand for university education has turned many universities to an important source of income in many countries around the globe. Merrill Lynch estimates the higher education market outside the United States to be in the order of $111 billion annually, and that the time is opportune for 23 million students to join higher education. (Dr. Mamdouh Mohamed, How to Subject Globalization to the Service of Higher Education, 2008) The Council for Financing British Higher Education estimated the size of the market for global online learning to be in the order of $70 billion. (Op. cit., 2008) Information Technology (IT) industries contribute about 60% of the national income in the United States. (Morrison, Higher Education in Transition, U.S.A., 2003) The establishment of large economic cities and three technology valleys in three Saudi universities focuses on the knowledge-based economy. The establishment of King Abdullah University for Science and Technology (KAUST) as a Saudi research-oriented university with international standards to assist in building a knowledge-based economy. The vision of the Higher Education Ministry is: “A university education in the Kingdom of Saudi Arabia that competes for world level preeminence and contributes to the building of a knowledge economy. Its mission focuses on the contribution of universities towards the realization of economic, social and technical development in the Kingdom.” His Excellency, the Minister of Higher Education said: “Competition is always the instigator of excellence and innovation, especially in the scientific domain, given human resources and equipment…and I see today that the universities are moving confidently to achieve world ratings…All the Saudi universities are making substantial efforts, and they are utilizing the considerable resources made available to them to achieve the scientific excellence to which we are all striving.” (Alwatan Newspaper, 1430H) Impact on the University Plan 9 • An increase in the attention paid to higher education at the world level and a rise in its economic contributions and in the importance of a knowledge-based economy • A clear and ambitious vision of Saudi higher education based on excellence, development, building a knowledge-based economy and competition in utilizing available resources Strategic Realities and Directions within the Context of Higher Education and Their Impact on the Future of the University Strategic Realities and Directions • "Proactive Universities," those that have succeeded in initiating various channels for cooperation and strategic partnerships with community institutions, have emerged in recent decades. In addition to the better utilization of existing opportunities, they exhibit a remarkable ability to anticipate problems and challenges that the community could face and to suggest possible solutions for them. Higher education has witnessed big and successful alliances, among which are the famous alliances of Stanford University, which led to the establishment of Silicon Valley, and its alliance with the Hewlett-Packard Company. The private sector has established what have come to be known as "Corporate Universities." They have exceeded 1,800 in number. Among the most famous of them is Motorola University. Prominent universities have established huge endowments. Harvard's endowments stood at $25.66 billion in 2009 (down from $36 billion before the world’s great recession), compared to Yale's $16.32 billion, Princeton's $12.69 billion and MIT's $7.89 billion. Saudi universities have now entered endowment club. 10 billion U.S. Dollars were earmarked for King Abdullah University of Science and Technology (KAUST), while King Saud University (KSU) gathered 1.5 billion Saudi Arabian Riyals, and King Fahd University (KFU) about SAR400 million. Among the resources of the universities is the institution of endowed research chairs. The number of endowed research chairs in King Saud University has reached 100 (with a total endowment in excess of SAR500 million). In 2010, three investment companies were established in three Saudi universities as investment channels. Experience has shown that universities need considerable reform in their internal structures in order to be able to establish successful partnerships: • • • • • • • - Support of the principle of benefit for both parties: "Win-Win" Encouragement, cooperation and integration between colleges and departments to make use of transdisciplinary connections. Qualifying faculty members to enable them to interact with development requirements and to be more open to the society as a whole. Impact on the University Plan • Increased importance of partnerships with community institutions and their economic impact • Emphasis on the importance of fulfilling private sector needs • Increased importance of bolstering the internal financial resources of universities • Growing autonomy of Saudi universities to manage their finances and bolster and invest their resources • Assuring the availability of University internal resources to achieve effective partnerships (including the means of enhancement of University resources) 10 Strategic Realities and Directions within the Context of Higher Education and Their Impact on the Future of the University Strategic Realities and Directions • • • • • • • Impact on the University Plan In Saudi Arabia, the educational and training sector accounted for about 25 percent of the government budget in 2010. Over 137 billion Riyals were earmarked for higher education, • compared to 120 billion in 2009 and 94 billion in 2007. There has been a notable increase in the number of Saudi universities in the last seven years. The National Institution for Assessment and Academic Accreditation was established in Saudi Arabia in 2004. It enjoys some measure of independence since it operates under the • auspices of the Council of Ministers. Some Saudi universities have succeeded in obtaining international academic accreditation in some specializations (such as academic accreditation in the engineering and technology fields ABET). An example is King Abdulaziz University, where the College of Engineering obtained the accreditation in 2009. In addition, several Saudi universities are now regarded as candidates for accreditation, including Qassim University. The Government of Saudi Arabia has been establishing huge cities and development projects, focusing especially on knowledge-based industries. The aim is to diversify the base of the • Saudi economy and to ensure the realization of sustained and equal development in the different regions of Saudi Arabia. The General Commission for Investment: Among the top economic priorities of the Saudi • government is the establishment of bio-industries. In addition, the government is directing its efforts in supporting and consolidating knowledge-based industries. (See the Institution's website, 2010) The Qassim Region has not yet gotten a large development project, despite its several advantages. The region's population makes up about 4.5% of the Kingdom's total. It also constitutes about 3.1% of the Kingdom's area with a gross domestic product of over 26.1 billion Riyals or 4.38% of the Kingdom's GDP, excluding the oil and gas sector. The main contributors to the region's output are the sectors of agriculture, construction and commerce. Together, these sectors contribute roughly 50% of the region's domestic output. (the General Commission for Investment, 2007) 11 Greater financial support and a governmental commitment to develop higher education in Saudi Arabia Greater attention paid to quality and academic accreditation according to strict criteria Opening big development opportunities in the Qassim Region. Emphasizing the importance of the University's contribution in formulating a development vision for the Qassim Region and to assist in carrying it out Strategic Realities and Directions within the Context of Higher Education and Their Impact on the Future of the University Strategic Realities and Directions • • • • • • • According to the Test for International Mathematics and Science Studies (TIMSS), the Kingdom of Saudi Arabia came 62nd out of 64 countries in mathematics, and 51st out of 56 countries in science. Results of questionnaire analysis show that the level of preparation of secondary school students is about average: "low preparation is 27.7%, average preparation is 41.2% according to student opinions." (Analysis by the Strategic Plan Project Team, 2010) Demand by the public and private sectors for educational outputs in line with labor market needs has risen. Social awareness of the importance of a higher education that results in employment is increasing. Many participants in the workshops of the strategic plan have emphasized the importance of linking programs, plans and syllabi to labor market needs and available jobs. (Analysis by the Strategic Plan Project Team, 2010) The increase in Saudi physicians in a year was a mere 1%, while nationals working in the nursing field increased by 9%. Other groups working in the health sector increased by 13%. (Ministry of Health report submitted to the Shoura [Consultative] Council, Riyadh Newspaper, 2010) Many studies have emphasized that engineers and technicians will play a major role in the world economy in the 21st century. Saudi Arabia needs 260,000 engineers. Foreign engineers constitute more than 75% of the present number and are of more than 75 nationalities. The absence of the specialty of traffic engineering alone inflicts a total loss of 25 billion Riyals per annum on Saudi Arabia. (General Secretary of the Saudi Commission for Engineers, Al-Hayat Newspaper, 2008) Impact on the University Plan • Emphasis on the importance of the Preparatory Year Program due to the weak outputs of general education in Saudi Arabia • Increase in demand for educational programs needed by the labor market • Great demand for physicians and specialists in the health and engineering sectors 12 Strategic Realities and Directions within the Context of Higher Education and their Impact on the Future of the University Strategic Realities and Directions • • • • • • • • • • Many reports have indicated the lack of adequate employment opportunities in the Qassim Region leading to an unemployment rate of 20%. (The average for the Kingdom was 16% in 2006.) Many distinguished universities are seeking to graduate highly qualified manpower capable not only of landing good jobs, but also of generating new jobs in the labor market. Several experiences indicate that participation of students in applied programs and voluntary activities increases their ability to adapt more successfully to the future work environment. On 17 November 2008, European universities advocated the principle of "learning for life universities" where by the concept of learning for life was merged into their strategies with a view to offering educational programs for a variety of audiences. (Arab Universities: Challenges and Ambitions, Arab Organization for Managerial Development, 2009) Some studies indicate that the drop-out rate among university students in Brazil was as high as 70% because of the use of traditional educational methods. This figure fell to 30% following the use of modern educational methods and putting into effect the means of educational technology and information revolution (info-media). (Arab Universities: Challenges and Ambitions, Arab Organization for Managerial Development, 2009) Prominent universities have focused on methods of self learning. MIT offered 1,900 online syllabi for free on the Internet (http://ocw.mit.edu/DCW Web/web/home/index.htm). Prominent universities have paid due attention to the establishment of well-equipped university libraries. In recent years, digital libraries have received greater attention. The demand by women for university education in Saudi Arabia has increased. Female students now represent 60% of enrollment in Saudi universities. (Ministry of Higher Education, 2009) Many social strata have increased their demand for distance education, either for upgrading qualifications or for increasing knowledge. Impact on the University Plan • Emphasis on the importance of equipping students with the skills to take initiative, engage in entrepreneurship and undergo cooperative training • Advocacy of a new educational philosophy in higher education and the rising importance of info-media in education • Importance of providing an effective educational infrastructure for women, varied and flexible educational programs and reasonable admission requirements for all strata 13 Strategic Realities and Directions within the Context of Higher Education and their Impact on the Future of the University Strategic Realities and Directions • • • • • • • • • • Education represents the main purpose of universities within the strategic framework of Saudi higher education. The vision of the Ministry of Higher Education has focused on university education capable of competing for world preeminence and contributing to the building of a knowledge-based economy. Its message has emphasized that the system of university education contributes to the building of the knowledge-based society, to the development of the Kingdom of Saudi Arabia, and to its flourishing—socially, economically and technologically. (Saudi Ministry of Higher Education) The results of the structural analysis (SWOT Analysis) for Qassim University indicate that there are clear points of weakness in the different fields of education at the University. They require substantial efforts from a strategic standpoint, to raise the level of education in a way that enables the University to excel academically. (Analysis of the Strategic Plan Project Team, 2010) The majority of faculty members at the University of Qassim maintain that the University has a strong reputation with respect to teaching as compared with other Saudi universities, and they have shown a great deal of pride in being affiliated with the University. (Analysis of the Strategic Plan Project Team, 2010) The majority of the faculty, employees and students at Qassim University believe that the University can achieve a good position at the national level, i.e. within the Kingdom of Saudi Arabia. (Analysis of the Strategic Plan Project Team, 2010) 88.6% of the faculty believe that the University is changing for the better. "Humans come first, and therefore sustained development starts with the human being… I hope to see the University shine as a scientific lighthouse and as an institution for guidance. It is imperative that the Center for Local Development at the University be linked to the region's council and engage in applied scientific research.” (Meeting with the Governor of the Qassim Region, His Royal Highness Prince Faisal Ibn Bandar Ibn Abdulaziz Al Saud, 17/4/2010) "I hope the University will be open to society and play a major role in community work." (Meeting with His Royal Highness, the Lieutenant Governor of the Qassim Region, Dr. Faisal Ibn Mashal Ibn Saud Al Saud, 18/4/2010) "A deeply rooted university that is leading change in the region," as stated by one of the stakeholders. (Analysis of the Strategic Plan Project Team, 2010) The history of higher education reveals that several of the prominent universities have been very intent on realizing the principle of what have been termed "the open campus university," "university campuses bordered by their regions' borders," and "universities without walls" by establishing effective partnerships and cooperation with the institutions of the local community. (Analysis of the Strategic Plan Project Team, 2010) Qassim University enjoys considerable support from its surrounding community at all levels, and it is hoped that Qassim University will become a landmark institution and well-reputed in the Qassim Region. (International Experts in Higher Education: Report of the International Reviewing Team, 2009) Impact on the University Plan 14 • The vital importance of university education in Saudi universities and the critical role in the developmental process • Emphasis on the importance of education for Qassim University and a strong ambition to excel at the national level • High demand and great expectations for substantial contributions by Qassim University in achieving local sustained development in the Qassim Region. Strategic Realities and Directions within the Context of Higher Education and Their Impact on the Future of the University Strategic Realities and Directions • • • • The final report of the investment strategy for the Qassim Region (2009) reveals that Qassim is in need of educational programs, applied research and consultative services in many fields, including: drugs and healthcare, information technology, agriculture, construction and building materials. (Analysis of Strategic Plan Project Team, February 2010) Qassim University abounds in a variety of research and scientific expertise and specialties that very well suit local developmental requirements and needs. Real life experience shows that when a university provides its services in order to fulfill development needs, it usually reflects positively on the progress of the educational process and on research quality. It enhances as well the experience of the faculty and University employees. (Analysis of the Strategic Plan Project Team, 2010) The great majority, nearly 85%, of the University students are from the Qassim Region. (Analysis of the Strategic Plan Project Team, 2010) The most important requirements for excellence at Qassim University in the next ten years (according to the results of the questionnaires): Faculty Views: • • More selectivity in student admissions Raising the quality of faculty members More international exchange of faculty members Concentration on teaching Creating new channels to teach programs Changing syllabi to fulfill labor market needs Student Views: - More selectivity in student admissions Various remedial programs for students Improving quality of faculty members More international exchange of faculty members Concentration on teaching Creating new channels to teach programs Students evaluate the University as average with respect to excellence in education compared to other universities. Students have only an average drive to recommend the University as an excellent academic institution. (Analysis of the Strategic Plan project team, Feb, 2010) Impact on the University Plan 15 • Good opportunities for starting educational programs, applied research and consultative services to boost local development • Concentration on education-related dimensions as major prerequisites for the future excellence of Qassim University and enhancement of its educational reputation Benchmarking Preface In light of the scientific method for benchmarking, which was worked out by the Strategic Plan Project Team, the benchmark universities were determined according to strict criteria. Their total number is 20, and they were chosen from 12 different countries in order to widen the range of experiences and ensure their variety. This will hopefully lead to more meaningful results as to the indicators and lessons to be learnt from preparing the Strategic Plan of Qassim University. It may be noteworthy that the Times criteria were used in ranking since they focus principally on education, in line with the vision of Qassim University and its mission. Times Ranking* 2009 Shanghai Ranking* 2009 Webo Ranking* 01/2010 United States HARVARD University Leading Universities Academically 1 1 1 Germany Free University of BERLIN Distinguished Universities Academically and in Research 94 Kingdom of Saudi Arabia KING SAUD University United Kingdom University of EXETER Distinguished Universities Academically 248 266 500 335 199 539 Kingdom of Saudi Arabia KING FAHD University Australia GRIFFITH University Reputable Universities Academically and in Research 266 291 Unranked Unranked 404 658 United States University of TENNESSEE Canada University of MANITOBA Spain University of VALENCIA Reputable Universities Academically 380 389 496 154 269 284 92 236 315 United Arab Emirates U. ARAB EMIRATES University China TONGJI University Egypt CAIRO University Similar Universities Academically and in Research 374 483 420 Unranked Unranked 1736 1096 1387 South Africa University of KWAZULU-NATAL United States TEMPLE University United States LOUISIANA STATE University Italy University of PERUGIA Similar Universities Academically 524 415 1014 551-600 551-600 551-600 346 204 406 363 83 657 Country University Leading Universities Academically and in Research 16 Unranked Unranked 171 United Kingdom Kingdom of Saudi Arabia United States United States Target University University of SALFORD KING ABDUL AZIZ University GEORGIA STATE University AMERICAN University 542 551-600 551-600 551-600 Unranked Unranked 755 496 185 527 Kingdom of Saudi Arabia QASSIM University Unranked Unranked 7979 Unranked Unranked *The Times ratings do not offer a specific rating after the 400th. In addition, the Shanghai ratings do not offer a specific rating after the 100th.The Strategic Plan Project Team developed an accurate scientific method to determine accurate ratings. The Scientific Model for Choosing and Ranking Benchmark Universities for the Strategic Plan Leading Universities Academically and in Research World Universities as ranked by: the Times QS (501 ranked universities + 100 universities outside the 500 list) The Higher Education Ministry Project for World Leadership A 1 Best 100 Universities in the Ratings of the Times QS, 1-100 Best 300 Universities in the Ratings of the Times QS, 101-300 Best 500 Universities in the Ratings of the Times QS, 301-501 Universities outside the Basic 501 List and Ranked 502600 Webometrics (6000 ranked universities) Outside the ratings range of Webometrics (6001-8000) World Universities outside the Rankings of the Times and ARWU, but Ranked in Webometrix 5400 Universities Seeking WorldClass Status A 2 Leading Universities in Research Leading Universities Academically Leading Universities Criteria A Two-Dimensional Coordinate System Distinguished Universities Academically and in Research 17 Criteria for Comparison 3 Saudi Distinguished Universities in Research A 3 Distinguished Universities Criteria Distinguished Universities Academically Prestigious Universities Academically and in Research universities C 1 D 1 15 World D2 universities 3 Arab A 4 Prestigious Universities in Research Prestigious Universities Criteria Prestigious Universities Academically Similar Universities in Research Similar Universities Criteria Similar Universities Academically Criteria for Unranked Universities Criteria for Geographic and Cultural Diversity Similar Universities Academically and in Research A 5 B 1 universities Choice Criteria Unranked Universities Academically and in Research A1: Criteria of the Saudi Ministry of Higher Education Project for Preeminence A2: Criteria of leading universities A3: Criteria of distinguished universities A4: Criteria of prestigious universities A5: Criteria of similar universities B1: Criteria of unranked universities academically and in research C1: Criteria of a two dimensional coordinates system D1: Comparison criteria D2: Criteria of geographical and cultural diversity THE SYSTEMIC MODEL OF NORMATIVE INDICES FOR BENCHMARK UNIVERSITIES • Use was made of the model utilized in the strategic plan of King Saud University. U This model was refined dimensionally and in terms of its components so that it fit the determinants of the Strategic Plan of Qassim University. U • In the summary document of the strategic plan—the plan current document—a brief review will be presented of the benchmarking results by reviewing the results of 10 benchmark universities, universities in accordance with the available data on these universities, universities and in light of criteria and indicators of benchmarking. The External Environment nvironment of Qassim University F2 F1 The Internal Environment nvironment of Qassim University Administration and Authority Education and Research Operations Students Services Financing B1 Alumni C1 A C3 Faculty Members B2 Ministry of Higher Education Qualifiers C2 Labor Market Qualifiers Community Services E D Research University Research Centers Businessmen The Standardized Indicators for Benchmarking A: Administration and Authority B1: Student Educational and Research Activities B2: Educational and Research Activities of Faculty Members C1: Finance Earmarked for students armarked for the C2: Finance Earmarked Faculty C3: Other Types of Finance D: Services E: University Outputs F1: Influence of the University on the External Environment Administration Authority Category Target University Similar Universities Country University Name 37 1 6 1 6 na 11 Louisiana State University United Arab Emirates U. 2 17 10 1 University of Manitoba 4 14 University of Tennessee Distinguished Universities Griffith University 7 1 Leading Harvard University 16 10 King Saud University Universities Number of Deans (2010) 4 University of Kwazula-Natal Prestigious universities • Number of University Vice-Rectors (2010) Georgia State University Number of Deans and Vice-Rectors A Qassim University University of Perugia F2: External Environment Factors Influencing the University F1 ⊕ F2: The University’s Reputation (internally & externally) 6 3 57 15 Analysis of the Strategic Plan Project Team based on the data of the Times ranking, university sites and several other sources There is a general tendency among benchmark universities not to appoint more deans. This indicates a general inclination by faculty members to focus on education and research. 18 Category Administration Authority Country Target University Similar Universities 29 1 King Abdul Aziz University 1 6 28 U. of Kwazula-Natal Prestigious universities 17 21 5 18 3 University of Manitoba 14 6 Griffith University 10 5 University of Exeter 11 3 Leading Harvard University 15 1 Educational and Research Operations Category Target University Similar Universities Country University Name Qassim University Georgia State University U. of Kwazula-Natal Prestigious universities 1850 Harvard University 39559 2764 6% 4% 5% 6% 47766 2419 9% 26814 1448 32231 7984 6% 33551 4% 35096 1049 42312 3561 0.34% 37486 31000 • Benchmark universities are keen on admitting international students so as to realize additional advantages. Foreign/National Ratio 33454 2231 Griffith University Leading No. of National Students (2010) 1593 King Saud University Number of Students in the University (2010) (2010) 133 1374 University of Tennessee Universities No. of Foreign oreign Students Temple University University of Manitoba Distinguished Universities B University of Perugia University of Valencia 19 1 University of Valencia Universities Benchmark universities are inclined not to open too many colleges. That emphasizes the importance of specializing in a limited number of fields. 6 5 Tongji University Distinguished Universities • No. of University Colleges 0 Georgia State University Louisiana State University University Branches and Colleges (2010) No. of University Branches University Name Qassim University A 23% 2% 29900 Analysis of the Strategic Plan Project Team based on the data of the Times ranking, university sites and several other sources 12% Educational and Research Operations Category Country Target University Similar Universities University Name Domestic Faculty (2009) Qassim University 501 American University Prestigious universities U. of Kwazula-Natal 1225 University of Perugia 1169 University Name 10% (2010) 2591 24 24 42% 7 46% 7 Endowments 2008 ($ millions) 16 • Endowments 2009 ($millions) Similar Universities Qassim University American University 1027 (2009) 0 0 1035 393.8 312.4 98.6 75.8 721 554.9 Georgia State University 323843 Louisiana State University Temple University Prestigious universities 246093 237 210.1 United Arab Emirates U. na na na University of Manitoba na 307.9 235.6 30.8 27.9 79736 University of Tennessee Distinguished Universities King Fahd University King Saud University Leading Universities 240379 2587 na 453156 na • • na na 36556.3 na Harvard University Analysis of the Strategic Plan Project Team eam based on the data of the Times ranking, university sites and several other sources 26000 10 31 • Target University 26 15 12 Financing Scientific Research/ Endowment Resources C 116 29 7 60% 1179 43 26 6% 1456 na 24 1% 3496 na 16 450% 493 Scientific Research 2006 (1000$) 177 11 3% 824 108 (2010) 27 17% 143 2593 Harvard University Country 84 31 2077 Financing the Research of Faculty members/ General Financing Category 3% 31 King Saud University Universities 34 210 University of Tennessee Leading 196% 896 University of Valencia Number of Educational Programs (2009) Student/Faculty Student/ (2010) 199 Griffith University Foreign/Domestic Ratio 982 (2010) 868 United Arab Emirates U. Distinguished Universities Foreign Faculty 2009 (2010) 1044 University of Salford Foreign/ Domestic Faculty Ratio - Student/ Faculty Ratio atio- No. of Educational Programs B • The lower ratio of the national faculty at Qassim University, which indicates the importance of recruiting highly qualified domestic faculty members The high student/faculty ratio at Qassim University compared to benchmark universities, and the noteworthiness of the ratio being higher in some colleges, particularly in female colleges The high number of educational programs in Qassim University compared to benchmark universities, indicating the need for restructuring in the light of labor market needs The budget of scientific research in Qassim University, indicating the importance of increasing this budget and diversifying the sources of finance for scientific research Characteristic of benchmark universities in establishing large endowment funds 20 Category Services Country Target University No. of Volumes (million) University Name Qassim University Similar Universities 1.035 Georgia State University Leading na United Arab Emirates U. Target University Similar Universities Country University of Tennessee na na Griffith University na na na King Fahd University na na na University of Salford Tongji University University of Manitoba King Saud University Harvard University No. of Published Scholarly Research Papers (2003-2007) • Benchmark universities pay great attention to graduate studies. The number of Ph.D.’s awarded is as high as 560 in Harvard and 44 in King Saud University. The absence of awarded Ph.D.’s at Qassim University points to the importance of a well-planned expansion in graduate study programs at the University. (2004-2010) 1574 88 3483 123 963 213 5007 334 na 8293 8538 308 na Griffith University na Graduates/ Scientific Research 550 0 • Benchmark universities tend to offer housing accommodation to students because of the enhanced satisfaction and sense of affiliation it creates among them. 7000 70 No. of Ph.D D.s Awarded (2009) University Name Qassim University na na 15 University of Valencia Universities 3500 na Temple University Leading 500 na E • The number of books and references in Qassim University is rather small, which indicated the importance of supplying the library with books, references and periodicals. 1992 na Louisiana State University Distinguished Universities na na Georgia State University Prestigious universities 6 University of Manitoba University Outputs Category 150 11 Harvard University Universities 4 na 2.4 Temple University No. of Beds in University's Guest Housing (2010) na 1.4 Louisiana State University Distinguished Universities No. of Basic Libraries (2010) 0.367 American University Prestigious universities Library / Infrastructure D 7346 • There are a small number of research papers published in English at Qassim University. 3917 145 2394 44 560 Analysis of the Strategic Plan Project Team based on the data of the Times ranking, university sites and several other sources 60559 21 The Most Important Points of SWOT Analysis Strengths • • • • • Weaknesses Availability of highly qualified staff members at the University Availability of specific specializations in some educational programs Updating of plans and syllabi The quality of some syllabi The positive role of the Preparatory Year Program in raising the academic standard of students + • University efforts to achieve institutional, programming and academic accreditation • Efforts of some colleges to obtain academic accreditation • Availability of infrastructure, such as buildings, halls, laboratories, equipment and other educational facilities in most colleges • Availability of some of the constituents of the infrastructure of information technology • Availability of government funding • Confidence of University employees in its present and future • Continued improvement in the University's reputation Opportunities • • • • • • • • • • • • • The attraction for non-Saudi faculty members of the holy places in the Kingdom Availability of well-qualified, non-Saudi faculty members willing to work in the Kingdom of Saudi Arabia Increasing number of those wishing to join the University Growth of the public and private sectors, the labor market and the demand for jobs in the Qassim Region and the Kingdom of Saudi Arabia generally Continued financial support on the part of the state for the expansion of universities and the development of higher education and scholarly research Increase in demand for graduate studies Lack of research and consultation centers as well as professional experts in the Qassim Region The possibility of establishing endowments and research chairs The existence of databases for companies and business Availability of internal and external scholarships financed by the government The growth in national attention to quality assurance and academic accreditation in higher education The positive turn to knowledge-based economies in the Kingdom of Saudi Arabia The existence of comparative advantages in the Qassim Region (such as agriculture, the spread of Sharia studies, construction growth, a reasonable cost of living, a conservative culture, a flourishing business environment and the abundance of applied research areas) • • • • • • • • • • • • • • • • • • • Inadequate incorporation of labor market needs in the syllabi of most specializations Weak academic standard of graduates in many specialties Weak academic performance of students in many specialties General student weakness in the English language Weakness of practical and cooperative training in most specializations Inability to keep up with the latest in teaching methods and evaluation in some colleges Lack of the basics of an environment conducive to education in the female student section. Inadequacy of library work hours and the resulting low rate of student visits to the library The low world rating of the University Weakness of community work programs and social services Weakness of the link between the University and social institutions The non-existence of clean priorities for scholarly research and the Accompanying weak desire to serve the community Non-existence of a long-term plan for human resources generally and faculty members in particular Relatively low salaries and fringe benefits, especially for expatriate staff members Low level of utilization of the information technology infrastructure and an apparent weakness in informatics Weakness of transparency and collective decisions Low satisfaction level of the University employees generally Weak maintenance operations Budgetary focus on supporting new projects while paying little attention to the completion or maintenance of old projects Threats • Competition by private, government and foreign universities to attract faculty members • The drain of qualified staff members to private sector work • Weakness in the quality of outputs as a result of the weak outputs of secondary schools • The non-availability of adequate and suitable job opportunities for graduates • Scarcity of qualified scholars and manpower in certain specialties • The expected decrease in resources and research and consultancy opportunities as a result of the establishment of new universities • Social pressures for accepting large numbers of students • Social and cultural influences on the behavior of some University employees • Increasing pressure on the University to promote internal finance for its activities • The instability of finance for long-term projects because of the effects of world depression • The non-attractiveness of the Qassim Region for some strata Within the context of linking the different parts of the Strategic Plan and the results of internal and external environmental analysis (SWOT analysis), there will be a review of strengths, weaknesses, opportunities and threats in the section on strategic objectives, strategies and projects. 22 of Preparation of the Vision Method,of Qassim yUniversit the of and Values Mission Evaluation and Refinement The strategic education framework for Saudi higher 23 Domestic, Arab and international experiences (Benchmarking) Workshops Assessment Questionnaire The aspirations of Qassim University, its status quo and future (including SWOT analysis and the participation of stakeholders) Criteria of academic accreditation to determine the vision and mission (the detailed criteria of the National Institute Academic Accreditation) Phrasing Vision, Mission and Values Final Vision, Mission and Values Provisional Vision, Mission and Values The knowledge stock of the Strategy Plan Project Team (Accumulated Expertise) Refining Phrasing – – – – – – The higher University administration Male and female students Alumni (ladies and gentlemen) Employers and trainers Social figures (ladies and gentlemen) Leaders in higher education – – – – – – Faculty members (ladies and gentlemen) Male and female employees Business men and women Guardians Governor and Lieutenant Governor Experts in higher education The Qassim University Vision 24 A nationally distinguished institution of higher education, supporting sustainable development in the Qassim Region, and helping to advance a knowledge-based society The Mission of Qassim University Provision of a high quality, accredited education producing competent graduates who meet the needs of the labor market, conducting applied research and offering quality community services to develop the Qassim Region and to contribute to the building of a knowledge-based economy, achieving all goals by using the most advanced techniques in management, technology, and information processing, by fostering national and international partnerships, and by boosting the University's resources An Expository Note for the Mission • • • The education offered by Qassim University must be sophisticated and academically accredited in its educational programs, plans, teaching methods and evaluation so that the University is able to prepare highly qualified manpower in terms of knowledge, skills, ethics and technology, as required by the labor market and the community at large. The University must provide distinctive social services and applied research in the light of local development needs in the Qassim Region and in a way that contributes to the building of a knowledge-based economy for the region in particular, and for the Kingdom of Saudi Arabia as a whole. To realize its objectives, Qassim University is intent on creating a positive work atmosphere while maintaining the following standards and basics: - Effective use of the latest managerial, technological and informational methods so as to raise efficiency and effectiveness and improve institutional performance, - Effective use of strategic partnerships at local, national and international levels while maximizing the benefits for all parties, - Development of human resources and attracting and retaining qualified personnel while ensuring that they achieve high performance and behave innovatively, and - Bolstering financial resources and diversifying their sources. 25 The Values of Qassim University 26 In our commitment to Islamic values, we in Qassim University believe in the following: • Justice: We seek to achieve justice, equal opportunity, and fairness in dealing with everyone. • Integrity: We perform sincerely and are committed to morality and professional ethics. • Transparency: We commit ourselves to disclosing transactions and procedures and to uphold the principles of accountability and integrity. • Quality: We apply the highest standards of quality in all tasks to ensure excellence in products and services. • Creativity: We advocate an organizational climate conducive to creative thinking and innovative behavior. • Teamwork: We encourage a culture of intellectual and behavioral teamwork. • Scientific and Scholarly Freedom: We promote scientific scholarly exploration, openness, and collegial interaction with others. Evaluation of the Vision, Mission And Values of Qassim University 172 people representing various parties participated in the evaluation process of the Vision, Mission and Values. - Some of the Criteria of Vision Evaluation Consistency with the Vision *** Enhancement of the University's identity *** Assisting in reaching objectives *** Convertibility into plans *** Responsive to labor market needs *** Helping to integrate activities *** Easy to understand *** - Some of the Criteria of Mission Evaluation A distinctive identity for the University *** The ambition of the Vision *** The pragmatism of the Vision *** Inspiration *** Conducive to the realization of the Vision *** Appropriate to the community's culture *** Easy to understand *** 27 All criteria got an evaluation of *** . High evaluation Average evaluation Low evaluation The strategic framework for Saudi higher education *** ** * Evaluation and Refinement Domestic, Arab and international experiences (Benchmarking) Assessment Questionnaire workshops The aspirations of Qassim University, its status quo and future (including SWOT analysis and the participation of stakeholders) Criteria of academic accreditation to determine the Vision and Message (the detailed criteria of the National Institute for Academic Accreditation) Phrasing Vision, Mission and Values Provisional Vision, Mission and Values The knowledge stock of the Strategic Plan Project Team (Accumulated Expertise) – – – – – – – The higher University administration Male and female students Male and female graduates Employers and trainers Social figures (ladies and gentlemen) Leaders in higher education Final Vision, Mission and Values Refining Phrasing – Faculty members (ladies and gentlemen) – Male and female employees – Business men and women – Guardians – Governor and Lieutenant Governor – Experts in higher education Objective 1: Raising the Quality of Education in all Specializations and Realizing Distinctiveness in Others and Obtaining National and International Academic Accreditation: Development of educational programs, plans and syllabi according to the needs of the labor market, community institutions, quality requirements and academic accreditation Strategy 1-1 Projects 1-1-1 1-1-2 1-1-3 1-1-4 Projects Strategy 1-2 Projects Strategy 1-3 Survey study of labor market and community needs Benchmarking at university, college and department levels in the fields of programs, plans and syllabi Description and specification of the requirements for developing programs, plans and syllabi Quality and academic accreditation for programs at the national level for all specializations and internationally for others 1-1-5 Evaluation of the Preparatory Year Program 1-1-6 Development of the programs of cooperative training and practical application 1-1-7 Cooperation and partnerships and in the fields of programs, plans and syllabi 1-1-8 Study and restructure of the specializations of female students in the light of community and labor market needs. 1-1-9 Development of the educational programs in community colleges 1-1-10 Strengthening of the cooperative relationship between the community colleges and the rest of the university colleges 1-1-11 Description and development of educational outputs in educational programs Development of teaching and evaluation methods and support of sources of learning and the educational environment 1-2-1 Development and diversification of learning sources 1-2-2 Development and support of self learning 1-2-3 Evaluation of teaching methods 1-2-4 Assessment of evaluation methods 1-2-5 Study and completion of the requirements of the educational environment 1-2-6 E-learning 1-2-7 Increasing the attractiveness of libraries to students Reduction in the numbers of students for the Bachelors Degree in the specialties for which demand is declining and expanding graduate studies programs for specializations in high demand 1-3-1 Study and evaluation of the feasibility of the specializations in the University 1-3-3 Development of the organizational and procedural framework for graduate studies 1-3-4 Development of the information system for graduate studies 1-3-5 Determining community needs of graduate study research 1-3-6 Establishing mechanisms to link graduate studies research with community needs 1-3-7 Development of graduate studies programs. Projects started at the University level Projects started in some units + • Practical cooperative training of students in some programs and courses • The positive role played by the Preparatory Year Program • Allowing students to choose their specialties • Updating plans, syllabi and courses • Expansion of graduate study programs, upgrading and linking them to labor market needs • The growth of the private sector in the Qassim Region • The intention of the Ministry of Higher Education to support and raise the quality of the educational process • Existence of consultative institutions working to refine instructional methods • Availability of criteria for program and institutional quality assurance and accreditation at the national and international levels • Existence of international and national universities willing to engage in cooperation and partnership in the field of education • The rise in demand for graduate studies • • The gap between syllabi and the labor market • Lack of diversity and adequacy of learning sources • Weakness of the instructional process in the female students' sections in particular • Weakness of English language use in most courses • The nonexistence of graduate studies in some specializations and the lack of evaluation for the present programs • The weak coordination and links between courses in some programs • Constant change in labor market requirements • Competition to refine syllabi nationally and internationally • Low achievement level of students recruited to the University • 69% of the University students are of the view that their academic standard in secondary schools was either low or average. • Freshmen are of a low academic standard, particularly in the English language, with an average of 2.46 out of 5. • Available statistics indicate that the Preparatory Year Program contributes towards improving the academic standards of students, particularly in mathematics. • Most students (an arithmetic mean of 2.5 out of 5) maintain that faculty members do not encourage them adequately in carrying out their educational duties. • 35% of the faculty maintain that the level of the qualification of the university graduates is weak as compared to the labor market needs, while 25% think that the student qualifications are average. • The overall interaction of the faculty with students averaged 2.58 out of 5. • The qualifications of the faculty members are average from the students' point of view (an arithmetic mean of 3.17 out of 5), and the quality of their instruction varied from weak to average: 27% weak academic training 49.9% average. • The student satisfaction with scientific tutoring was low: 35.2% found it moderately useful and 44.4% found it of little use. • One the major requirements for a distinguished university is the modification of the syllabi to fit labor market requirements. This view was expressed by all parties concerned. 28 Objective 2: Raising the Aptitude and Competitiveness of Students Strategy 2-1 Distinctiveness in the Processes of Acceptance, Admissions and Registration + • Electronic admission and registration for students • Confidence by most University employees in its educational future • The steady rise in the University's reputation • The existence and variety of extra-curricular activities Projects 2-1-1 Description and development in students' selection criteria 2-1-2 Refining and automating admissions and registration procedures 2-1-3 Planning admission capacity 2-1-4 Refreshing the relationship between the University and general education Strategy 2-2 Projects Projects 2-4-1 Jobs and an exhibition of student products (Career Day) 2-4-2 Alumni's databases 2-4-3 Alumni's club 2-4-4 Training and rehabilitation programs for alumni 2-4-5 Qualification for scholarships • The tendency of Qassim residents to encourage their offspring to complete their university education • The tendency of some of the guardians to monitor their offspring in their college education • The wish of many students to join graduate studies programs • Availability of scholarship opportunities • • • • • • Projects started at the University level Projects started in some units • • Excellence in Student Services Excellence in Post-Graduation Services • • 2-3-1 Improvement of academic services for students (admission and registration) 2-3-2 Due attention to students with special needs 2-3-3 Development of extra-curricular activities 2-3-4 Establishment and development of student societies and the mechanisms for student representation 2-3-5 Development of counseling services for students 2-3-6 Management of relations with guardians Strategy 2-4 • • • 2-2-1 Improvement of the academic performance of students 2-2-2 Study and evaluation of student attrition 2-2-3 Phrasing the ethical code of students 2-2-4 Enhancement of student satisfaction and sense of belonging 2-2-5 Motivation of excellent and distinctive students 2-2-6 Establishment of a voluntary work unit for students Strategy 2-3 Projects Distinction of Student Performance and the Interactive Processes in the Environment of Education • • • • • Weak academic standards of freshmen Inadequate attention paid to freshmen Weak relations with guardians The resort by students to external sources to prepare their class assignments The non-existence of databases for alumni Relative dissatisfaction of students with academic counseling Relatively weak financial incentives for outstanding students Inadequacy of social and psychological services offered to students Lack of a clear perception for the postgraduation period Low level of satisfaction among students in general Attrition of students, particularly in the preliminary levels The tendency of excellent students to study in the more reputed Saudi universities 6.4% of students fail more than three courses. 17.6% of students tend to change their specialties. This change indicates the weakness of the academic counseling services. 24% of students do not participate at all in class discussions, while 35% of them participate only occasionally. Only 38% of students complete required readings before classes. 39.3% of students are moderate absentees, while 23.6% are high absentees. 15% of students maintain that the University does not contribute much by way of qualifying them for good jobs. 29 Objective 3: Raising the Effectiveness of Community Services and Applied Research to Fulfill the Needs of Development Projects Strategy 3-1 Projects Strategy 3-2 Upgrading Applied Research Performance at the University + 3-1-1 Benchmarking to upgrade research performance at the University 3-1-2 Determination of community needs for applied research 3-1-3 Motivating activities for applied research 3-1-4 Development of research centers at the University 3-1-5 Development and diversification of refereed research periodicals at the University 3-1-6 Raising the performance of departments and colleges with respect to conferences and symposia 3-1-7 Development of publication and translation activities 3-1-8 Encouragement of publication in distinguished scientific periodicals 3-1-9 Protection of intellectual rights for researchers 3-1-10 Marketing of scientific research products 3-1-11 Attraction and retention of distinguished researchers 3-1-12 Design of a complete mechanism to select and follow up financially supported research 3-1-13 Development of research abilities of students 3-1-14 Upgrading research support services of for University employees 3-1-15 Effective utilization by the faculty and students of electronic sources of knowledge • Support by external parties such as SABIC of scientific research • Availability of scholarly journals with international reputations • Existence of high demand for University participation in community work • Increase and diversity in demand for training, research and consultative services within the region • Existence of demand for translated scientific material Establishing a Research/Expert Center for Sustained, Local Development 3-2-1 Establishment of an academic center for sustained, local development 3-2-2 Specification of the priorities and requirements of sustained development in Qassim 3-2-3 Specification of the comparative advantages of the Qassim Region 3-2-4 Financing of the academic center for sustained, local development 3-2-5 Preparation of a research plan for the academic center of sustained, local development 3-2-6 Setting criteria for work quality at the academic center of sustained, local development 3-2-7 Guidance of the research of graduate students to serve objectives of sustained, local development • • • • Projects started at the University level Projects started in some units • Availability of the scholarly journal of the University as a channel for publication • Orientation to develop the scholarly journal of the University • Availability of financial support for research • Availability of excellent researchers in some departments • Availability of research units in some departments • The tendency to link graduate study research with community needs • The absence of a comprehensive plan for research • The absence of a comprehensive plan for community services • Weakness of marketing research outputs • Lack of clarity in criteria of refereeing scholarly research • Inadequacy of transparency in the financial terms of financially supported research • Weak performance with respect to publication and translation • Lack of qualified personnel for community service units, especially training experts • Weak community representation in the University Council • Weakness of consultative services provided to the community • The possibility of a reduction in the financial support by the Ministry of Higher Education for scholarly research • Attraction of other universities and research centers to qualified researchers • Lack of community appreciation of the importance of scholarly and scientific research The Qassim Region is in need of educational programs and applied research in many respects, according to the “Final Report of the Investment Strategy for the Qassim Region” (2009). "A deep-rooted university leading change in the Qassim Region,” said a key personality in Qassim who participated in workshops in 2010. "This University actually constitutes a development center," said a leading figure in the Higher Education Ministry in 2009. "This university educates and graduates qualified manpower and prepares field studies and research in addition to providing consultative services. All this makes it a norm for local economic development," said a national expert in local development in 2009. 30 Objective 3: Raising the Effectiveness of Community Services and Applied Research to Fulfill the Needs of Development Projects Strategy 3-3 Projects Strategy 3-4 Projects Strategy 3-5 Development and Diversification of Community Services + • Excellent relations between the University and high level officials in the Qassim Region • The good reputation some of the community work programs provided by the university • Contribution by the University faculty to community work programs • The tendency to direct some research effort towards community work • Willingness of many lady faculty members to participate in community work 3-3-1 Development of community and cultural services and activities 3-3-2 Development of consultative services 3-3-3 Development of training services 3-3-4 Development of continuing education services 3-3-5 Enhancement of community services provided to women 3-3-6 Enhancement of the contribution of female University employees in community service activities Diversification of the Financial Source for Scholarly and Scientific Research 3-4-1 Planning the sources of financing scientific research 3-4-2 Establishment of research chairs 3-4-3 Establishment of a research endowment Establishment of a Variety of Cooperative Relationships and Partnerships in the Area of Applied Research with Community Institutions and Business Organizations 3-5-1 A research database to serve the objectives of applied research in sustained development 3-5-2 Representation of some community circles in University councils 3-5-3 Motivating University employees to take part in community work activities • The opportune, comparative advantages of the Qassim Region • Possibility of obtaining the support of companies, institutions and businessmen to establish endowments and research chairs • Growth of the business environment in the Qassim Region • • Projects started at the University level Projects started in some units • Lack of determination of the University's vision of community work • Non-representation of the community in the University Council • Delay in the construction of the University's hospital and the inadequacy of community health services • The spreading phenomenon of individual (not collective) research • Denying expatriate faculty members the right to sabbatical leaves • Weak participation by ladies in scholarly research and community service • Burdensome teaching loads • Weak marketing of research outputs and poor advertisement for community service programs • Weak administrative support directed towards community services • Non-diversity of the financial sources of scholarly and scientific research • Non-representation of the community in the University Council • Attrition of qualified faculty and staff because of the competition for researchers • Weak confidence on the part of some social strata in the community services provided by the University • The tendency of some community institutions not to seek the consultation services offered by the University "I hope the University becomes more open to the community and exercises a bigger role in community work." (Interview with His Royal Highness, the Lieutenant Governor of the Qassim Region, Dr. Faisal Ibn Mash'al Ibn Saud Al Saud, 2010) The results of questionnaire analyses indicate that the procedures of research support in the University need to be refurbished. This was the view of the faculty (an arithmetic mean of 2.9 out of 5). 31 Objective 4: Raising the Institutional Administrative, Technological and Informational Performance Projects Strategy 4-1 + Upgrading the Institutional Administrative Performance • The intent of the University to realize institutional and academic accreditation • The intent to enhance the role of strategic planning at the University • The aspiration of many female staff members to render greater service to the University • Availability of some of the constituents of information technology infrastructure 4-1-1 Institutional academic accreditation 4-1-2 Development of administrative organization at the level of the University and its units 4-1-3 Development of systems and regulations 4-1-4 The system of data analysis and performance indicators for decision support 4-1-5 Realization of full transparency 4-1-6 Formation of accountability centers and criteria for accountability 4-1-7 Refining procedures and mechanisms 4-1-8 Formation of a University advisory board 4-1-9 Development of administrative leaderships and a succession plan 4-1-10 Rooting female leadership in the University 4-1-11 Development of the administrative performance in female students' colleges and effectively liaison with University units 4-1-12 Determination of complete criteria for contracting with expatriate faculty members 4-1-13 Automation of administrative processes 4-1-14 Assessment of job performance and motivation 4-1-15 Development of the systems and procedures of organizational fairness 4-1-16 Enhancement of job satisfaction and institutional loyalty 4-1-17 The ethical code for University employees 4-1-18 The institution of continuous planning (at the University level and its units) 4-1-19 Assessment of committees and councils and automating their operations 4-1-20 Development of the activities and services of public relations 4-1-21 Development of the University media Projects Strategy 4-2 Development of the Infrastructure for Information Technology and Informatics to Support Institutional Performance 4-2-1 Benchmarking to evaluate internal and external informational performance 4-2-2 Development of the University web-site for the University and its units 4-2-3 Improvement of the University’s Spanish Web matrix ratings 4-2-4 Development of the communication networks between University units 4-2-5 Extending the opportunity for Internet use to all University employees wherever they are 4-2-6 Beefing up the policy for use of computer systems and equipment 4-2-7 Completing and upgrading the electronic systems of the University 4-2-8 Development of electronic management 4-2-9 Establishing a center for development of computer systems and programs 4-2-10 Development of a system of interactive participation among University employees 4-2-11 The system of decision support 4-2-12 Development of maintenance centers in the University and its units 4-2-13 Development of the information systems of University libraries Projects started at the University level Projects started in some units • The intent of the Ministry of Higher Education to support and develop institutional performance at universities • Existence of specialized and highly efficient institutions in the provision of training, consultancy and support services in the areas of institutional performance • Availability of branches of the Ministry of Culture, the media and local journals in Qassim. • Lack of an organizational guide to the University • Ambiguity of some regulations and decisions • Weakness of administrative communications and relations inside the University • Delays in the disbursement of financial claims • Weakness of transparency and participation • Weak participation of female leadership in administrative tasks • Inadequate IT equipment and systems in the Ladies’ Section • Poor performance by committees • Mediocre maintenance services • The fragmentary data and outputs of information systems • Weak utilization of information networks and techniques in the University • Low level of computerization of administrative operations • Weak public relations and University media • The high prices of subscriptions to information systems and programs • The majority of the faculty are of the view that there is inadequate information on policies and procedures (arithmetic mean of 2.7 out of 5). • The majority of the faculty maintain that their participation in decision making is weak (arithmetic mean of 2.4 out of 5). • The level of communication between University units is average from the point of view of the faculty (arithmetic mean of 2.9 out of 5). • The work conditions at the University are average, as viewed by the faculty, and need to be upgraded (arithmetic mean of 2.8 out of 5). • From the point of view of non-teaching staff, one of the important requirements of excellence for the University is an organizational restructuring. This item came fourth in terms of importance. 32 Objective 5: Enhancement of Cooperation and Partnership with Local, National and International Institutions Projects Strategy 5-1 Projects Strategy 5-2 Projects Strategy 5-3 Diversification of Cooperation and Partnership with Distinguished Local, National and International Institutions 5-1-1 Benchmarking to determine the areas and priorities of cooperation and partnership in educational fields 5-1-2 Setting criteria and mechanisms for cooperation and partnership in educational programs 5-1-3 Cooperation and partnership in educational programs at the Bachelor level 5-1-4 Cooperation and partnership in educational programs at the graduate level 5-1-5 Agreements for scholarly and scientific exchange of students and faculty 5-1-6 Agreements with publishing companies to furnish university textbooks for students 5-1-7 Agreements to teach the English language to students Diversification of Cooperation and Partnership with Distinguished Local, National and International Research Institutions 5-2-1 Benchmarking to determine the areas and priorities of cooperation and partnership in research fields 5-2-2 Setting criteria and mechanisms for cooperation and partnership in research fields 5-2-3 Agreements for research exchange of faculty members 5-2-4 Research agreements with research centers. Diversification of Cooperation and Partnership with Business Organizations and the Local, National and International Community institutions 5-3-1 Benchmarking to determine the areas and priorities of cooperation and partnership in the fields of community services 5-3-2 Setting criteria and mechanisms for cooperation and partnership with business organizations and community institutions 5-3-3 Partnership and cooperation with the business and industrial sectors 5-3-4 The establishment of an incubator for small projects in the University 5-3-5 Agreements with the local, national and international institutions of community work 5-3-6 Assessment of agreements for cooperation and partnership 5-3-7 Agreements of cooperation and partnership to utilize cooperative training effectively Projects started at the University level Projects started in some units + • Existence of agreements of cooperation and partnership at present • University engagement in cooperation and partnerships • Existence of strong relationships between some University employees and local, national and international parties • Existence of universities and research institutions and centers seeking to expand globally through cooperation and partnership • Readiness of chambers of commerce, businessmen, charity organizations and societies to engage in cooperation and partnerships • Attraction of international universities to the Qassim Region • Willingness of publishing companies to cooperate with the University in the areas of publishing and translation • Lack of a University vision regarding local, national and international cooperation and partnership • Incompleteness of the administrative apparatus for international cooperation • Non-application of cooperative training programs in many colleges • The weak website of the University • Unawareness of some community institutions of the importance of partnership with the University and its role in sustained development From the viewpoint of faculty: • The University's reputation is strong in the government sector (arithmetic mean of 4.08 out of 5), the private sector (arithmetic mean of 3.81) and civil community institutions (arithmetic mean of 3.86). The strong reputation enhances the opportunities of cooperation and partnership with these sectors. • More international exchange of faculty is an important requirement for the University to excel from the point of view of the faculty and students. This item came in third place as to its importance. 33 Objective 6: Building and Development of University Endowments, Diversification of Financial Sources and Control of Expenditure Projects Strategy 6-1 Projects Strategy 6-2 + Expansion and Diversification in the Construction and Development of University Endowments and other Financial Sources • The high quality of budget approval operations • The intent of the University to diversify income sources 6-1-1 The Investment Plan 6-1-2 Establishment of an organization specializing in endowment and investment management 6-1-3 Attraction and collection of endowment opportunities 6-1-4 Attraction and collection of financial sources, be they institutions or businessmen 6-1-5 Self-financing arising from the provision of University services 6-1-6 Establishment of the University Investment Company • The intent of the Ministry of Higher Education to allow universities to diversify their sources of finance • The constant support lent by the government to University resources • Establishment of endowments for the University by some institutions and businessmen Expense Control and Budgetary Development to Enhance Efficiency and Institutional Effectiveness 6-2-1 Expenditure plan 6-2-2 Development of mechanisms to involve different University units in determining their needs when preparing the budget 6-2-3 Development of mechanisms to minimize financial waste 6-2-4 Refinement of financial procedures 6-2-5 Refinement of purchase mechanisms and procedures 6-2-6 Advocacy of cost accounting and managerial accounting systems for decision support 6-2-7 Refinement of budgeting systems • • • Projects started at the University level Projects started in some units • Nonexistence of research endowments or chairs • Non-existence of a plan to control expenditures • Non-existence of a plan for financial incentives • Weak transparency in financial items • Delays in disbursing financial claims • Non-availability of funding for expatriates to participate in international conferences • The low quality of some purchase operations • The international financial crisis and its effects on liquidity and profitability • The possibility of a reduction in government financial support in the future A large percentage of interested parties who have participated in workshops approve the establishment of endowments for the University. A large percentage of interested parties acknowledge the importance of establishing investment projects for the University. The endowments of Harvard University stood at $25.6 billion, those of KAUST University at roughly SAR10 billion, King Saud University's at around SAR1.5 billion and King Fahd University's approached SAR 400 million. Saudi universities are planning to increase their endowments substantially in upcoming years. 34 Projects Strategy 7-1 Objective 7: Completion, Development and Maintenance of Infrastructure Development and Completion of University Infrastructure 7-1-1 A long-term plan for the University infrastructure 7-1-2 Assessment of the mechanisms for building infrastructure 7-1-3 Assessment and development of mechanisms for allocating projects to contractors 7-1-4 Construction of a residential area for University employees 7-1-5 Building the University hospital 7-1-6 Building headquarters for girls' colleges 7-1-7 Establishment of a scientific oasis 7-1-8 Construction of headquarters for supporting deanships 7-1-9 Construction of a club for University employees 7-1-10 Construction of new headquarters for the main library 7-1-11 Completion, readying and operation of stores 7-1-12 Completion and readying a residential area for students 7-1-13 Development of cultural and sport facilities in the University 7-1-14 Improvement and decoration of University facilities + • Availability of financial support for projects of infrastructure • The high value of the infrastructure projects of the University which gives it a strong negotiating position • Availability of large open areas of land at the University • The intent of the University to support extracurricular activities • Availability of building and construction companies • Availability of large open areas of land surrounding the University Projects Strategy 7-2 Sustenance and Maintenance of Infrastructure 7-2-1 Assessment and development of facility maintenance operations 7-2-2 Assessment and development of maintenance operations for equipment 7-2-3 Assessment and development of cleaning operations 7-2-4 Assessment and development of a mechanism for allocating maintenance contracts • • • Projects started at the University level Projects started in some units • Sole focus on new projects • Weak maintenance for existing projects • Inadequacy of maintenance and cleaning services • Absence of a comprehensive plan for projects • Low efficiency of maintenance technicians • Delay in completing projects, especially the University hospital • Low rate of student visits to the main library • Unattractiveness of the University campus and its atmosphere to University employees • Lack of entertainment services at the University • Low efficiency of some building and construction companies One of the most important requirements for the University to excel is the upgrading of the quality of faculty. This is the view of the faculty members, students and staff, who gave this item a relatively high ranking. Provision of equipment for the Colleges of Medicine, Engineering, Business and Economics is according to the international criteria of academic accreditation. (Report by the international reviewers to the University, 2009) The hastening of the construction of the University hospital is eagerly anticipated by several interested parties in the local community of Qassim. (Workshops, 2010) 35 Objective 8: Raising the Rates of Efficiency, Satisfaction and Retention of Human Resources Projects Projects • The University's ability to obtain faculty positions • Availability of incentives for Saudi faculty • The University's ability to beef up items of salaries, remunerations and compensations through governmental support • Enablement of female staff to obtain training 8-1-1 Benchmarking for human resources 8-1-2 Long-term planning of human resources 8-1-3 Development of an information system for human resources 8-1-4 Development of a system of gathering, selecting and recruiting human resources (Saudi staff) 8-1-5 Development of a system of gathering, contracting with, and employing non-Saudi faculty 8-1-6 Attraction of distinguished visiting faculty members 8-1-7 Establishing societies that represent teaching staff members and employees. 8-2-1 Qualifying female leadership 8-2-2 Analysis of training needs 8-2-3 Assessment of qualification, training and development programs for human resources 8-2-4 A long-term plan for scholarships 8-2-5 Co-supervision of graduate studies programs, especially those of female students Development of Mechanisms of Motivation, Satisfaction, Retention, Benefits and Services Strategy 8-3 8-3-1 8-3-2 8-3-3 8-3-4 8-3-5 8-3-6 8-3-7 Benchmarking of salaries, compensation and fringe benefits for non-Saudi faculty Development of benefits and services available to University employees Assessment of the promotion system for human resources Refinement of the mechanisms of performance evaluation Design of a unified and comprehensive system for motivating human resources Advocacy and refinement of the mechanisms for achieving job satisfaction Advocacy and refinement of the mechanisms of ensuring institutional loyalty • • • • • Projects started at the University level Projects started in some units • Weak performance assessment • The tendency of University employee' satisfaction to decline • Inadequacy of training programs for University employees • Lack of analysis of training needs • Lack of a clear-cut plan for scholarships • Absence of job descriptions • Lack of objectivity in some contractual operations • Attrition of faculty • Lack of equality in compensation, remunerations and incentives, especially for expatriate faculty members • Weakness of work relationships • Availability of qualified faculty • Attraction of foreign employers to • Availability of a highly faculty members committed administration • The negative cultural influence on • The support of the Ministry of the behavior of employees Higher Education for external scholarships • The existence of specialized employment agencies for the recruitment of faculty members Development of Training, Qualification and Scholarship Processes Strategy 8-2 Projects + Development of the Processes of Attracting, Gathering, Selecting and Recruiting Human Resources Strategy 8-1 Some employees believe that promotion decisions are not characterized adequately by transparency. This view was held with an arithmetic mean of 2.3 out of 5. The nonexistence of strong work relations between the employees and the University administration was perceived (arithmetic mean of 2.8 out of 5). The strongest parties competing for qualified manpower are local universities (24.3%), Arab universities (22.5%) and international universities (19.8%). The efforts made by the University to attract qualified faculty are rated as average from the viewpoint of University faculty (arithmetic mean of 3.2 out of 5). There is no feedback on faculty performance. This view was expressed by faculty members (arithmetic mean of 2.5 out of 5). 36 Strong correlation Moderate correlation Limited correlation Objective Fields Strategies and Projects Strategy 1-1 Development of educational programs, plans, and syllabi according to the needs of the labor market, community institutions and the requirements of quality and academic accreditation A survey study of labor market and community needs 1-1-1 Benchmarking at the University, college and departmental levels in the areas of programs, plans and 1-1-2 syllabi Description and determination of requirements for development of programs, plans and syllabi 1-1-3 Program quality and academic accreditation at the national level for all specializations and, 1-1-4 internationally, for some of them Assessment of the Preparatory Year Program 1-1-5 Development of cooperative training and practical application programs 1-1-6 Cooperation and partnership in the areas of programs, plans and syllabi 1-1-7 Study and restructure of female student specializations in the light of community and labor market 1-1-8 needs Development of educational programs in community colleges 1-1-9 Strengthening the mutual relationship between community colleges and the other University colleges 1-1-10 Description and development of learning outcomes in educational programs 1-1-11 Strategy1-2: Development of teaching and evaluation methods and support of learning sources and the educational environment Development and diversification of learning sources 1-2-1 Development and support of self learning 1-2-2 Assessment of teaching methods 1-2-3 Assessment of evaluation methods 1-2-4 Study and completion of requirements for the educational environment 1-2-5 E-learning 1-2-6 Increasing the attractiveness of libraries to students 1-2-7 Strategy 1-3: Reducing the numbers of students at the Bachelors degree level in specialties whose outputs are not in high demand and expanding graduate studies in highly demanded specializations Study and assessment of the feasibility of specialties in the University 1-3-1 Development of programs at the Bachelors degree level 1-3-2 Development of an organizational and procedural framework for graduate studies 1-3-3 Development of an information system of graduate studies 1-3-4 Determining community needs of graduate study research 1-3-5 Establishing mechanisms to link graduate study research to community needs 1-3-6 Development of graduate study programs 1-3-7 Projects Projects Projects 37 Strong correlation Moderate correlation Limited correlation Objective Fields 38 Strategies and Projects Projects Projects Strategy 2-1: Distinction in admission and registration operations 2-1-1 Description and development of the criteria of student selection 2-1-2 Development and automation of admission and registration procedures 2-1-3 Planning absorptive capacity 2-1-4 Strengthening the relationship between the University and general education Strategy 2-2: Distinction in student performance and interactive processes in the educational environment 2-2-1 Improving student academic performance 2-2-2 Study and assessment of academic attrition 2-2-3 Paraphrasing an ethical code for students 2-2-4 Enhancement of student satisfaction and loyalty 2-2-5 Motivation of outstanding and innovative students 2-2-6 Establishment of a unit of voluntary work for students Strategy 2-3: Excellence in student services Projects Development of student affairs services Payment of attention to special needs students Development of extra-curricular activities Establishment and development of student societies and the mechanisms for student 2-3-4 representation 2-3-5 Development of counseling services for students 2-3-6 Management of relations with guardians Strategy 2-4: Excellence in post-graduation services Projects 2-3-1 2-3-2 2-3-3 2-4-1 2-4-2 2-4-3 2-4-4 2-4-5 Jobs and Student Product Exhibition. (Career Day) Alumni databases Alumni club Rehabilitation and training programs for graduates Qualifying for scholarships Strong correlation Moderate correlation Limited correlation Objective fields Strategies and Projects 39 Projects 3-1-6 3-1-7 3-1-8 3-1-9 3-1-10 3-1-11 3-1-12 3-1-13 3-1-14 3-1-15 Benchmarking to develop research performance at the University Determining community needs for applied research Motivation of applied research activities Development of research centers at the University Development and diversification of refereed research journals at the University Development of the performance of colleges and departments at conferences and symposia Development of publication and translation activities Encouraging publication in distinguished scientific journals Protection of intellectual rights for researchers Marketing scientific research products Attraction and retention of outstanding researchers Setting a comprehensive mechanism for selection and financial support of research work Training students in research skills Development of research support services for University employees Effective utilization by the faculty members and students of the electronic sources of knowledge Projects Strategy 3-2 Establishment of an expertise center for research and sustained local development 3-2-1 3-2-2 3-2-3 3-2-4 3-2-5 3-2-6 3-2-7 Establishment of a scientific center for sustained local development Determination of the requirements and priorities of sustained development in Qassim Determining the comparative advantages of the Qassim Region Financing of the scientific center for sustained local development Preparation of a research plan for the scientific center of sustained local development Setting quality criteria for work completion at the scientific center for sustained local development Directing graduate student research towards serving the objectives of sustained local development Strategy 3-1: Development of applied research performance at the University 3-1-1 3-1-2 3-1-3 3-1-4 3-1-5 Strong correlation Moderate correlation Limited correlation Objective fields Strategies and Projects Strategy 3-3: Development and diversification of community services Development of community and cultural services and activities Development of consultation services Development of training services Development of continuing education services Enhancement of community services provided to women Enhancement of the contributions of female University employees in community service 3-3-6 activities Strategy 3-4: Diversification of sources of scientific research financing 3-4-1 Planning the sources of scientific research financing 3-4-2 Establishment of research chairs 3-4-3 Establishment of a research endowment Strategy 3-5: Establishment of a variety of cooperation and partnership relationships in the field of applied research with community institutions and business organizations 3-5-1 A research database to support applied research in sustained development 3-5-2 Representation of community strata in University councils 3-5-3 Motivation of University employees to participate in community service activities Strategy 4-1: Development of administrative and institutional performance 4-1-1 Institutional academic accreditation 4-1-2 Development of administrative organization at the level of the University and its units 4-1-3 Development of systems and regulations 4-1-4 A system of data analysis and performance indicators for decision support 4-1-5 Ensuring of full transparency 4-1-6 Formation of accountability centers and accountability criteria 4-1-7 Development of purchasing procedures and mechanisms 4-1-8 Formation of a University advisory board Projects Projects Projects Projects 3-3-1 3-3-2 3-3-3 3-3-4 3-3-5 40 Strong correlation Moderate correlation Limited correlation Objective Fields Strategies and Projects 41 Projects Projects Development of an administrative leadership and succession plan Encouragement of female leadership at the University Development of administrative performance at female student sections and effectively 4-1-11 utilizing communications with University units 4-1-12 Setting comprehensive criteria for contracting with expatriate faculty members 4-1-13 Automating administrative operations 4-1-14 Assessing job performance and motivation 4-1-15 Development of systems and procedures of organizational fairness 4-1-16 Enhancement of job satisfaction and institutional loyalty 4-1-17 An ethical code for University employees 4-1-18 Institution of continuous planning (at the University level and its units) 4-1-19 Assessing committees and boards, and managing and automating their operations 4-1-20 Development of the activities and services of public relations 4-1-21 Development of University media Strategy 4-2: Development of the infrastructure for information technology and informatics to support institutional performance 4-2-1 Benchmarking to evaluate internal and external information performance 4-2-2 Development of the websites of the University and its units 4-2-3 Improving the University’s rank in the Spanish Web matrix ratings 4-2-4 Development of communication networks between University units 4-2-5 Increasing the access to the Internet for University employees everywhere 4-2-6 Development of the policy of using computer systems and equipment 4-2-7 Completion and development of University electronic systems 4-2-8 Development of electronic administration 4-2-9 Establishment of a center for development of computer programs and systems 4-2-10 Development of a system of interactive participation among University employees 4-2-11 A system for decision support 4-2-12 Strengthening of University maintenance centers and their units 4-2-13 Development of the information systems of University libraries 4-1-9 4-1-10 Strong correlation Moderate correlation Limited correlation Objective Fields Strategies and Projects Projects Projects Strategy 5-1: Diversifying cooperation and partnerships with distinguished educational institutions locally, nationally and internationally Benchmarking to determine the areas and priorities of cooperation and partnerships in educational 5-1-1 fields Setting criteria and mechanisms for cooperation and partnerships in educational programs 5-1-2 Cooperation and partnerships in educational programs at the Bachelors degree level 5-1-3 Cooperation and partnerships in educational programs at the graduate level 5-1-4 Agreements for scientific exchange of students and faculty members 5-1-5 Agreements with publishing companies to publish textbooks for students 5-1-6 Agreements to teach the English language to students 5-1-7 Strategy 5-2: Diversification of cooperation and partnerships with local, national and international distinguished research institutions Benchmarking to determine the areas and priorities of cooperation and partnerships in research fields 5-2-1 Setting criteria and mechanisms for cooperation and partnerships in research fields 5-2-2 Agreements for exchange faculty members to do research 5-2-3 Research agreements with research centers 5-2-4 Strategy 5-3: Diversification of cooperation and partnerships with business organizations and community institutions at the local, national and international levels Benchmarking to determine areas and priorities of cooperation and partnership in the fields of 5-3-1 community services Setting criteria and mechanisms for cooperation and partnerships with business organizations and 5-3-2 community institutions Partnerships and cooperation with the business and industrial sector 5-3-3 Establishing a unit for sponsoring small projects at the University 5-3-4 Agreements of community work with local, national and international institutions 5-3-5 Assessment of agreements of cooperation and partnership 5-3-6 Agreements of partnership and cooperation to utilize cooperative training effectively 5-3-7 Strategy 6-1: Expansion and diversification through building and development of the University endowments and other sources of finance The Investment Plan 6-1-1 Establishment of an organizational unit that is specialized in managing endowments and investments 6-1-2 Attraction and collection of endowment opportunities 6-1-3 Attraction and collection of financial opportunities, whether they come from institutions or 6-1-4 businessmen Self financing arising from services provided by the University 6-1-5 Establishment of the University Investment Company 6-1-6 Projects Projects 42 Strong correlation Moderate correlation Limited correlation Objective Fields 43 Strategies and Projects Projects Strategy 6-2: Controlling expenditure and refinement of the budget to raise institutional efficiency and effectiveness 6-2-1 6-2-2 6-2-3 6-2-4 6-2-5 6-2-6 6-2-7 The Expenditure Plan Development of mechanisms for University units to determine their needs on budget preparation Development of mechanisms to minimize financial waste Development of financial procedures Development of purchase mechanisms and procedures Advocacy of cost accounting and managerial accounting systems of decision support Refinement of budgetary systems Projects Projects Strategy 7-1: Development and completion of the University infrastructure 7-1-1 A long-term plan for infrastructure at the University 7-1-2 Assessment of mechanisms for building infrastructure 7-1-3 Assessment and refinement of mechanisms of allocating projects to contractors 7-1-4 Constructing a residential area for University employees 7-1-5 Building the University hospital 7-1-6 Establishing headquarters for Girls' colleges 7-1-7 Construction of the Scientific Oasis 7-1-8 Construction of headquarters for supporting deanships 7-1-9 Establishing the University employees club 7-1-10 Building a new headquarters for the main library 7-1-11 Completion, preparation and operation of stores 7-1-12 Construction and preparation of a residential area for students 7-1-13 Development of cultural and sport facilities at the University 7-1-14 Improvement and decoration of University facilities Strategy 7-2- Support and maintenance of the infrastructure 7-2-1 Assessment and development of facility maintenance operations 7-2-2 Assessment and development of maintenance operations of equipment 7-2-3 Assessment and development of cleaning operations Assessment and development of mechanisms for allocation of maintenance operations to 7-2-4 contractors Strong correlation Moderate correlation Limited correlation Objective Fields Strategies and Projects Projects Projects Projects Strategy 8-1: Refinement of the processes of attracting, gathering, selecting and recruiting human resources 8-1-1 Benchmarking for human resources 8-1-2 Long-term planning of human resources 8-1-3 Development of an information system of human resources Development of a system for attracting, selecting and recruiting human resources (Saudi 8-1-4 manpower) Development of a system for attracting, contracting with, and employing non-Saudi 8-1-5 faculty 8-1-6 Attraction of distinguished visiting faculty members 8-1-7 Establishment of societies to represent faculty members and employees Strategy 8-2: Development of the processes of qualification, training and scholarships 8-2-1 Qualification of female leadership 8-2-2 Analysis of training needs 8-2-3 Assessment of programs of qualification, training and development of human resources 8-2-4 A long-term plan for scholarships 8-2-5 Joint supervision for graduate programs, especially programs for ladies Strategy 8-3: Strengthening the mechanisms of motivation, satisfaction, retention, benefits and services 8-3-1 Benchmarking for salaries, compensation and benefits for non-Saudi faculty 8-3-2 Improving benefits and services offered to University employees 8-3-3 Assessing the promotion system for human resources 8-3-4 Development of mechanisms of performance evaluation 8-3-5 Design of a comprehensive and unified system for motivating human resources 8-3-6 Advocacy and development of mechanisms for realization of job satisfaction 8-3-7 Advocacy and development of mechanisms for realization of institutional loyalty 44 Basic Criteria for the Determination of Fields of Excellence: • • • • • • • The Most Notable Scientific Fields in which Qassim University Seeks to Excel during the Years of the Plan Scientific Field College of Medecine College of Dentistry Field Ranking (according to interested parties including businessmen and employers) Faculty Members (current members) 1 Professor=19 Associate = 21 Assistant =60 Professor=16 Associate = 3 Assistant =8 Scientific Research Projects Scientific Prizes Graduate Study Programs (current and expected) The views of interested parties and labor market needs Qualifications and efficiency of faculty members Quality of instruction Research-work quality Achievement of academic accreditation Quality and demand for services provided to the community Leaders and experts in higher education Most Notable Services Provided to the Community (current and expected) Basic Foundations for Realizing and Assuring Distinction (completed) 73 -Masters of Medical Education (anticipated) - Masters of Biomedical Science (anticipated) -Masters of Community Medicine (anticipated) -Masters of Public Health (anticipated) -Masters of Dental Prostheses (anticipated) -Masters of Preventive treatment (anticipated) -Masters of Orthodontics (anticipated) - Follow up and detection of diseases and health problems in Qassim - Undertaking of research projects to study diseases and health problems in Qassim Provision of various med-ical and curative services - Contribution to educational and training programs in cooperation with the Ministry of Health - Participation in health enlightenment and prophylactic services in Qassim - Direction of student research projects towards community service - Striving to refine the educational process and find solutions to all pertinent problems - More effective use of e-learning. - Design of interdisciplinary educational programs - Attraction and retention of highly qualified faculty members - Partnerships with medical schools in distinguished universities - More admissions of international students - Development and expansion of the idea of student research conferences and introducing it to medical colleges - Establishment of research chairs in specialized medical fields - Establishment of special endowments to support scientific research in targeted medical fields - Establishment of 3 centers of excellence in targeted medical fields 45 Scientific Field Field Ranking (according to interested parties including businessmen and employers) Faculty Members (current members) Scientific Research College of Pharmacology, also Modern Health Colleges: College of -Master of Medical Laboratories (anticipated) -Master of Optics (anticipated) -Master of Radiation Technology (anticipated) Professor=3 Associate = 2 Assistant =10 9 - Master programs in two of the following fields: Industrial Pharmacology, Therapeutics, Toxicology Professor=17 Associate = 19 Assistant =15 30 -Master of Energy Engineering (anticipated) -Master of Communication Engineering (anticipated) -Master of Industrial Engineering (anticipated) -Master of Construction (anticipated) Nursing: College of Health Informatics, College of Medical Qualification, College of Applied Health Science 2 College of Engineering in addition to the newly established college of Architecture and Planning Graduate Studies Programs (current and expected) (completed) Professor=5 Associate = 3 Assistant =18 College of Applied Medical Sciences Scientific Prizes Most Notable Services Provided to the Community (current and expected) Basic Foundations for Realizing and Assuring Distinction (Continued) (Continued) - Provision of medical services through the University hospital and specialized clinics (anticipated) - Provision of training programs for engineers and technicians in Qassim - Provision of engineering consultative services to the University and the community - Articulating solutions for the problems encountered by the Qassim Governorship, engineering companies and citizens in the region - Provision of services to check and inspect buildings and public facilities (anticipated) - Provision of services in the fields construction and design (anticipated) - Holding no less than 8 scientific conferences - Striving to refine the educational process and to find solutions to all pertinent problems - More effective use of e-learning. - Designing inter-disciplinary educational programs - Attracting and retaining highlyqualified faculty members - Partnerships with colleges of engineering in distinguished universities - More admissions of international students - Obtaining international accreditation and retaining it - Establishing two research centers of excellence in targeted engineering fields - Holding at least 3 conferences 46 Scientific Field Field Ranking (according to interested parties including businessmen and employers) Faculty Members (current members) Scientific Research Scientific Prizes (completed) 97 3 College of Islamic Studies 4 College of Economics and Business Professor=6 Associate = 8 Assistant =4 26 Graduate Studies Programs (current and expected) Most Notable Services Provided to the Community (current and expected) Basic Foundations for Realizing and Assuring Distinction -Master of Comparative Jurisprudence . -Master of Holy Quran and Its Studies. -Master of Foundations of Jurisprudence. - Master of Islamic Faith. -Providing the services of teaching jurisprudence. - Offering programs of religious guidance -Offering religious advisory opinions (or ifta) -Providing specialized religious consultative services to various social sectors - Authoring religious books and articles - Participating in societies and official religious activities -Development of the educational process with special emphasis on scientific, critical and innovative thinking and communication skills -Application of the criteria for academic accreditation -Attracting and retaining highly-qualified faculty members -Partnerships with the colleges of jurisprudence -Contributing in setting criteria for academic accreditation in fields of Islamic studies -Increasing admissions of international students -Restructuring college specializations according to labor market needs -Establishing two centers of excellence in targeted Islamic and jurisprudence fields -Holding two conferences at least -Providing administrative consultancies to the University -Holding symposia, training programs and workshops in business and economic fields -Providing specialized consultations in the areas of business and economics -Preparing studies about investment opportunities in Qassim (anticipated) -Offering training programs and consultations to pose Qassim as an investment-supporting region (anticipated) -Provision of institutional development, strategic planning, human resources and marketing capabilities promotion services (anticipated) -Development of the educational process, with special emphasis on scientific, critical and innovative thinking, while striving to promote leadership and communication skills -Development of the Preparatory Year and satisfying the criteria of quality in education - Application of the criteria of international academic accreditation with a view to obtaining it in five years' time -Designing interdisciplinary educational programs -Enhancement of applied research skills of students generally and graduate students in particular and linking their research effort to the needs of theQassim region -Attracting and retaining highly-qualified faculty members - Partnerships with the colleges of business and economics - Increasing admissions of international students - Establishing two research centers for excellence in targeted fields of business and economics - Organizing 3 conferences at least 2 -Master of Business Administration - Executive Master of Business Administration (anticipated) -Master of Accounting (anticipated) -Master of Economics (anticipated) -Master of Finance (anticipated) 47 Scientific Field Field Ranking (according to interested parties including businessmen and employers) 5 College of Agriculture and Veterinary Medicine Faculty Members (current members) Scientific Research Professor=45 Associate = 21 Assistant =10 96 Scientific Prizes (completed) Graduate Studies Programs (current and expected) 2 -Master of Plant Protection. -Master of Plant Production -Master of Veterinary Medicine -Master of Food and Human Nutrition -PhD. in Veterinary Medicine (anticipated). -PhD. in Plant Protection (anticipated) Most Notable Services Provided to the Community (current and expected) Basic Foundations for Realizing and Assuring Distinction -Provision of plant clinical services to diagnose diseases and pests for farmers and companies -Provision of miscellan-eous veterinary services, particularly for camels and horses -Provision of agricultural consultancy, especially in planting and protecting date palms -Providing consultancy services in the field of agriculture and sheltered farming in particular -Offering programs for enhancement of agricultural and veterinary awareness -Holding specialized training programs in agriculture and veterinary medicine -Organizing workshops in the field of date palm pesticides and the optimal use of chemicals -Organizing workshops about the characteristics of agricultural environment in Qassim and how to utilize it (anticipated) - Development of the educational process with special emphasis on scientific, critical and innovative thinking - Thorough application of the criteria of academic accreditation - Restructuring the college according to labor market needs, including renaming the college using more modern names such as "Bio science" and the like - Making partnerships with the private sector in the field of food industries (training and investment) - Attracting and retaining highly-qualified faculty - Partnerships with colleges of agriculture, veterinary medicine and bioscience - Increasing admissions of international students. - Establishing an endowment for date plants and another for camels - Establishing 3 research chairs - Organizing 3 conferences at least 48 Distinguished Scientific Fields First Five Year Plan 2010 - 2015 Second Five Year Plan 2015 - 2020 49 ا$<آ Basic Criteria for Determination of Field of Distinction The Five Fields * of Distinction Medical Engineering Islamic Studies Business and Economics Agriculture Veterinary Medicine Assuring distinction • • • • Other Potential Scientific Fields ** • • • Science Computer Remaining fields • • Potential excellence (assuring quality) • The views of interested parties and labor market needs Qualification of faculty Teaching quality Research quality Obtaining academic accreditation Quality of, and demand for services provided to the community Leaders and experts in higher education * According to stakeholders' ranking ** According to stakeholders' ranking, the field of Science came in 6th place, while Computer ranked 7th Distinguished Fields Basic Foundations for Assuring the Implementation of the Strategic Plan of Qassim University To raise quality and educational excellence and to improve institutional performance To support and realize local development in Qassim To develop the university's financial resources and support cooperation and partnerships Developing •The The University's faith in quality and •excellence excellence as an organizational culture and an institutional value •Fostering Fostering a work environment conducive to quality and excellence •Attracting, Attracting, retaining and motivating qualified staff • The University's faith in its developmental • Role and its ability to contribute in working out an ambitious developmental vision for Qassim. • Exploring available opportunities for the University in local development • Enhancing the research capabilities and of the university and consolidating the bases for applied research •Laying Laying the foundations for establishing endowments and investment •The The university's faith in the importance of partnerships and cooperation •Setting Setting strict criteria and a solid bases for realizing mutual benefits for all parties To prepare and enlighten interested parties in and outside the university about the requirements and dimensions of the change resulting from the Strategic Plan •Completing Completing organizational units in the fields of quality and excellence to include the following units: Academic Development, Quality and Accreditation, Strategic Planning, Budget and Planning, E-learning and Distance Learning, Information Technology and Informatics . . organizational units in the fields of quality and accreditation to a full agency for the university in the fields of development, quality and accreditation . •Initiating Initiating an organizational unit in the field of local sustained development • More effective use of the institute of research studies and consultations •Initiating Initiating an organizational unit in the field of endowment and investment •Upgrading Upgrading the performance of the unit of cooperation and partnership Establishing the University's investment company •Organizing Organizing training programs at all levels in the fields of strategic planning, following, assessing and implementing strategic plans and changing management and project management 50 51 The Strategic Plan of Qassim University Qassim University www.qu.edu.sa