Program Requirements Document
Authorized Technology Provider Program
ATP - Identity Services Engine (ISE) Program Requirements
This ATP - Identity Services Engine (ATP-ISE) Program Requirements Document (PRD) sets forth the
requirements for a Cisco partner’s participation in the Cisco Authorized Technology Provider (ATP) Program for the
®
Cisco Identity Services Engine (ISE). The program requirements consist of the Indirect Channel Partner
Agreement (ICPA) and/or Systems Integrator Agreement, as amended, the “Resale Agreement” executed by and
between Cisco and ATP Partner, the terms and conditions of which are incorporated herein by this reference; and
(2) the requirements set forth in this document, together with the appendices attached hereto. To the extent there
is a conflict between the ATP-ISE Program Requirements Document and the Resale Agreement, the terms of the
Resale Agreement shall take precedence. Capitalized terms not otherwise defined in the ATP-ISE Program
Requirements Document shall have the meanings specified in the Resale Agreement.
Please note: All partners invited to participate in the ISE-ATP Program will have exactly 180 calendar days from
the date of the invitation to complete the program requirements outlined within this document. After 180 calendar
days, all ISE-ATP Program invitations will expire, and partners will have to be re-invited into the program to
complete all program requirements.
Part 1. Program Overview
1.1 Program Goals
The goal of the Cisco Authorized Technology Provider (ATP) Program is to develop the global market opportunity
for advanced and emerging technology solutions through qualified Cisco channel partners. Participation in a Cisco
ATP Program allows Cisco channel partners to take advantage of competencies in specific advanced or emerging
technologies through specialized training and demonstrate expertise through knowledge validation processes.
Qualified Cisco ATP Partners are recognized on the Cisco Partner Locator, allowing partners to differentiate
themselves from competitors and giving them the opportunity to enter into new markets.
Please note: Meeting the requirements of the ATP Program does not count toward certification under the Cisco
Worldwide Channel Partner Program. Only participation in the specialization programs counts toward Cisco
certification.
The resulting program launch should:
●
Quickly build a channel to meet the demand for Cisco Identity Services Engine products
●
Offer opportunities for partners to increase their revenue base and profits through a suite of resell and
service-based offerings
●
Identify, qualify, train, enable, and promote a select set of existing and new Cisco channel partners to
provide solution services for the Cisco Identity Services Engine products
●
Ensure high-quality Cisco ISE deployment and customer satisfaction
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1.2 Cisco Theater Definitions
Cisco theaters will award Cisco Identity Services Engine Partner status individually on a per-country-group basis as
defined at: http://www.cisco.com/web/partners/pr11/pr8/pr51/partners_program_country_grouping_list.html.
If the ATP Partner status is provided in a country group that includes a country within the European Economic Area
(“EEA”), the ATP Partner is authorized to provide Cisco Identity Services Engine products and services in an EEA
country (“Destination Country”) where it is not qualified to participate in the program, provided it has either: (a)
subcontracted the services function required under this program to another partner qualified in the Destination
Country as set forth herein; or (b) made other arrangements to Cisco’s reasonable satisfaction, such approval not
to be unreasonably withheld or delayed, to provide the services function required under this program in the
Destination Country of a quality equivalent to the services provided by a partner qualified in that country to provide
such services.
Cisco theaters follow:
●
APJC (Asia Pacific, Greater China, and Japan)
●
EMEA (Europe, Russia, Middle East, and Africa)
●
Americas (United States, Canada, and Latin America)
1.3 ATP Products
The ATP-ISE Program governs the accessibility of the following Cisco Identity Services Engine Products. These
products are available only to qualified ATP Partners. These products are referred to collectively in this document
as the Cisco Identity Services Engine products.
The products associated with the ISE-ATP Program follow:
●
Base Licenses
L-ISE-BSE-XXX=
●
Advanced Licenses [5 years]
L-ISE-ADV5Y-XXX=
●
Advanced Licenses [3 years]
L-ISE-ADV3Y-XXX=
●
Wireless Upgrade Licenses
L-ISE-W-UPG-XXX=
●
Base Migrations
L-ISE-BSE-XXX-M=
●
Advanced Migrations
L-ISE-BSE-XXX-M=
Where “XXX” stands for endpoints
Endpoint Range = 100 to 100,000 [100, 250, 500, 1K, 1.5K, 2.5K, 3.5K, 5K, 10K, 25K, 50K, and 100K]
For a complete list of Cisco products under this ATP designation, please refer to Restricted Products List in the
following link: http://www.cisco.com/web/partners/downloads/765/partner_programs/atp/atp_prodnumbers.xls
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Part 2. Program Requirements
2.1 Business Requirements
ATP Partner must complete (and thereafter maintain) all requirements set forth herein within one hundred eighty
(180) calendar days of the date of ATP Partner’s invitation to the ATP-ISE program. Partners are not fully
qualified/approved and will not be recognized as ATP Partner on the Partner Locator until all ATP Program
requirements have been met.
The business requirements for participation in the ATP-ISE Program are as follows:
2.1.1
ATP Partner must have demonstrate proven success in relevant security and networking technologies
and must be value-added resellers with existing skills, experience, practices, and reference accounts in
this area.
2.1.2
ATP Partner must hold the following Cisco Specializations: Advanced Security Specialization and
Advanced Routing & Switching OR Borderless Network Specialization. Note: For details about these
specializations, please refer to:
http://www.cisco.com/web/partners/partner_with_cisco/channel_partner_program/resale/specializations/in
dex.html.
2.1.3
The partners invited to participate in the ATP-ISE Program in each theater must meet many specific
requirements, including:
●
Advanced R&S and Advanced Security Specializations or Borderless Network Specialization
●
Wired 802.1x or NAC appliance deployment experience
●
Active Directory experience (highly recommended)
●
Prioritize Master Security Certified Partners
●
Prioritize GOLD Certified Partners with enterprise/enterprise select customer base
Note:
Partners that have customers with Cisco legacy access technology such as Cisco Network
Admission Control (NAC) framework or NACNAP Interoperability Architecture will be given a high level of
consideration to participate in the ATP-ISE program.
2.1.4
For the duration of the ATP Partner’s participation in the ATP-ISE Program, the ATP Partner must
continue to be an authorized Cisco channel partner with a valid Resale Agreement.
2.1.5
ATP Partner Program qualification approval will be by joint agreement between the theater, business unit
(BU), and Worldwide Channel Program leads.
2.1.6
ATP Partners must attend, at their cost, all required personnel training as defined in Sections 2.3.
Individuals fulfilling the ATP job roles must attend all training as defined in Section 2.3 of this Program
Requirements Document (PRD). Cisco will not be responsible for travel, lodging, or other incidental
expenses incurred by partners while attending training. Prior to attending training, each individual must
fully and completely review all online training prerequisite courses and requirements as defined in
Section 2.3.
2.1.7
To best support customers of ISE products, Cisco strongly recommends that the ATP Partner positions
appropriate Cisco Support Service contracts with the sale of every product where applicable and
available.
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For a list of Cisco technical support services available for resale, visit the service description page at:
http://www.cisco.com/go/servicedescriptions.
Note:
2.1.8
At the inception of the ATP Program, the Cisco Shared Support Program will not be available.
ATP Partner must have the capability to offer and deliver pre- and post-sales (deployment) services for
Cisco Identity Services Engine solutions.
2.1.9
Partner is required to obtain all lab equipment identified in Section 2.5 that may be required for
demonstration purposes, internal training, or to support customer engagements.
2.1.10
ATP Partner must complete and submit the ATP Application in the ATP Invitation tool before its
application can be reviewed. Details about the application process are in the ATP Program invitation
email.
2.1.11
ATP Partner must complete and submit the Program Requirements Checklist in the ATP Invitation tool for
review and approval.
2.1.12
ATP Partner must “Click to Accept” the Terms and Conditions in the ATP Invitation tool (as outlined in the
ATP Program invitation email).
2.1.13
ATP Partner will have at least ninety (90) calendar days to comply with any changes in the ATP-ISE
Program from the date of notice provided to the partner, which may be provided electronically.
2.1.14
ATP Partner must agree to submit to an annual review to validate its adherence to the ATP Program
requirements - as necessary. At a minimum, ATP Partner will be evaluated on the following for reinvitation to the ATP Program:
●
Compliance with ATP-ISE baseline requirements
●
Customer satisfaction
ATP Partners that are not re-invited into the ATP-ISE Program will be removed from both the ATP-ISE
Program and the Partner Locator.
2.1.15
Cisco Identity Services Engine products are restricted through New Product Hold and will not be released
until the high-level design (HLD) has been completed.
2.1.16
ATP partners must agree to create a HLD for every customer deployment. Cisco will conduct reviews
with the partners free of cost for the first three HLD designs. After the first three designs, partners must
continue to create the HLDs but are not required to submit them to Cisco for review. Similarly, partners
are expected to create an LLD for every ISE deployment. However,partners do not need to submit them to
Cisco, and LLD will not be reviewed by Cisco. Partner may use their own template for this purpose. HLD
and LLD creation is a critical part of the customer engagement process and is a foundation to ensure
customer satisfaction. (Refer to Appendix A )
2.2 Personnel Role Descriptions and Requirements
This section describes the personnel roles (including functional responsibilities and desired skills) Cisco requires
for successful sale, design, implementation, and operation of Cisco Identity Services Engine products.
The personnel requirements identified in the following sections are minimum requirements to qualify for the ATPISE program. ATP Partners should ensure that they have additional trained personnel as needed to support all
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customer engagements and their overall market opportunity. In addition to performing the indicated roles, these
individuals are the first line of internal support.
Note: If ATP Partner should lose one of the persons fulfilling the roles below, the ATP Partner will have 30 days to
notify Cisco of the noncompliant contact for said role. Partner should open a case with the Partner Relationship
Team at “www.cisco.com/go/prt “to report the role requirement status change. Failure to do so can result in
disqualification as an ATP partner. Upon notification, Cisco will allow the partner 90 days to train and assign a new
person to fulfill the ATP role.
The ATP-ISE Program has established three roles. Role sharing is permitted within this ATP. The individuals who
fill the roles may be existing employees of the ATP Partner. Cisco does not require that the ATP Partner hire
additional employees to fill these roles.
2.2.1
Account Manager (AM): The AM is responsible for owning the customer relationship and directing the
sales lifecycle. Responsibilities include uncovering business opportunities and challenges; positioning the
product/solution; setting customer expectations; preparing technical responses to Requests for Proposal
(RFPs); providing sales support for customers; and engaging with the Cisco PAM (Partner Account
Manager) as necessary.
2.2.2
Systems Engineer (SE): The SE (presales engineer) is responsible for directing the technology and
designing comprehensive customer business/technical solutions. Responsibilities include positioning and
demonstrating the product/solution; setting customer expectations; developing a HLD and implementation
strategy; and developing the technical resources to create and present a customer proposal.
2.2.3
Field Engineer (FE) (Note: A minimum of one FE is required): The FE (post-sales engineer) is responsible
for product/solution implementation and operation. Responsibilities include installing and configuring the
customer solution; creating a HLD and LLD; troubleshooting and resolving technical problems during
deployment; providing installation test and turn-up services; and providing day-2 customer technical
support as required.FE is also responsible for coordinating and participating in a one hour review meeting
with Cisco after the partner submits their third HLD for approval. FE’s should also review any HLD
executed by newly certified engineers for conformance to Cisco standards
2.3 Personnel Role Training
This section identifies the required training for each of the roles defined in Section 2.2. Required training can be
found on the Partner E-Learning Connection (PEC). To locate the ATP learning maps:
●
Launch and log in to the PEC: http://www.cisco.com/go/pec.
●
Click the Browse Catalogue tab.
●
Select ATP in the navigation listing on the left.
●
Click the desired role of the ATP Program.
2.3.1 Cisco Identity Services Engine Training Requirements
Table 1 lists the Cisco ISE training requirements.
Table 1.
Cisco ISE Required Training & Exams
Role Type
Account Manager
(AM)
Training
®
How to sell ISE/Cisco TrustSec solutions - VoD Series (five 3-minute
VoDs)
Duration
Delivery Type
15 min
Video on demand
(VoD)
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Systems Engineer
(SE)
Field Engineer (FE)
Table 2.
How to sell ISE/Cisco TrustSec solutions - VoD Series
15 min
VoD
Cisco Identity Services Engine for SE
5 hr 30 min
VoD
Introducing Cisco Identity Services Engine for System Engineer Exam
(PAISESE 650-474)
45 mins
Online Exam
Implementing Cisco Identity Services Engine Secure Solutions
5 days
ILT
Implementing Cisco Identity Services Engine Secure Solutions Exam
(ISE- 650-473)
1 hr 15 mins
Online Exam
Introduction to 802.1X Operations for Cisco Security Professionals Exam
(S802DOT1X 650-472)
1 hr 15 mins
Online Exam
Cisco Highly Recommended Training
Role Type
Training
Duration
Delivery Type
Field Engineer (FE)
Introduction to 802.1X Operations for Cisco Security Professionals
3 days
ILT
10 hrs instruction +
lab ~ 15-25 hrs
ELT ( Free)
OR
ELT (online) Version of Introduction to 802.1X Operations for Cisco
Security Professionals
2.4 Customer Post sales Support
ATP Partner should have the capability to offer each customer to which it resells ATP-ISE solutions the following
post sales support services:
●
®
The ATP Partner should offer Cisco support (Cisco SMARTnet and Software Application Support [SAS])
through a valid services contract or through a Cisco authorized distributor.
●
ATP-ISE partners are highly encouraged to provide and deliver basic support services to the customers;
these services include initial contact, problem identification, and description and configuration assistance.
These services will help ensure that the entire integrated solution is in a known, documented, and working
condition prior to calling Cisco for additional support and problem resolution.
●
The Cisco Advanced Services team has created three service packages for the account teams and the
customers who are planning to design and deploy the Cisco ISE platforms. It is recommended that partners
use the following services:
◦ Cisco TrustSec Planning & Design Service - as a custom SOW
◦ Base Package 1 (Design Services)*
◦ Base Package 2 (Design Services + Proof of Concept)*
◦ Base Package 3 (Limited Deployment)*
◦ Base Package 4 (Enterprise Deployment)
Note: To obtain complete details within each of these offerings, please refer to the following link:
https://supportforums.cisco.com/docs/DOC-18017.
* Availability in Oct, 2011; check with your local PAM for exact release date
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2.5 Lab Requirement
The lab equipment is used for ATP-ISE solution sales demonstrations, support, training, customer proof-ofconcept, and other similar internal activities. Each ATP Partner must have this equipment at all times for these
purposes, and must procure and maintain a fully functional lab system, including a variety of third-party products,
cables, and computing platforms with a valid support contract. ATP Partners may purchase or lease this equipment
directly from Cisco at an ATP Partner discount as set forth in the ATP Partner’s direct or indirect Reseller
Agreement; Cisco may occasionally offer other pricing.
The list of required lab equipment, including software, will change over time as Cisco evolves its ATP-ISE offering
through new releases of software, firmware, service platforms, and even additional devices, all of which maintain or
extend the Cisco ATP-ISE Solution and associated features. ATP Partners should expect these enhancements to
be communicated as they evolve. Additional lab requirements will require ongoing partner investments; therefore,
changes or enhancements to this listing will be communicated in writing.
2.5.1 Lab Equipment
Table 2 lists the lab equipment for the base configuration.
Table 3.
Cisco ISE Lab System: Base Configuration
Cisco Product Number
Quantity
Product Description
R200-1120402W
1
UCS C200M2 Svr. 2xE5506 CPU, 24 GB RAM, 4x1TB HDD & Intel Quad GbE
A01-X0123
2
Intel Xeon E5606 2.13GHz/4c/80W/8MB cache/DDR3 1066MHz
N01-M304GB1-L
6
4GB DDR3-1333MHz RDIMM/PC3-10600/dual rank/Low-Dual Volt
R200-PL004
1
LSI 6G MegaRAID 9260-4i card (RAID 0,1,5,6,10,60) - 512WC
R2XX-LBBU
1
Battery Back-up
N2XX-AIPCI02
1
Intel Quad port GbE Controller (E1G44ETG1P20)
R200-D1TC03
4
Gen 2 1TB SAS 7.2K RPM 3.5in HDD/hot plug/C200 drive sled
R2XX-G31032RAIL
1
G3 shorter stronger Rail Kit for UCS 200, 210 Rack Servers
CAB-9K12A-XX
1
Power Cord, 125VAC 13A NEMA 5-15 Plug, REGION SPECIFIC
R200-BHTS1
2
CPU heat sink for UCS C200 M1 Rack Server
R200-SASCBL-001
1
Internal SAS Cable for a base UCS C200 Server
R2X0-PSU2-650W-SB
1
650W power supply, w/added 5A Standby for UCS C200 or C210
R2XX-PSUBLKP
1
Power supply unit blnking pnl for UCS 200 M1 or 210 M1
WS-C2960-24LT-L
1
Catalyst 2960 24 10/100 (8 PoE)+ 2 1000BT LAN Base Image
CAB-XX
1
AC Power Cord (REGION SPECIFIC)
Exceptions Allowed:
1.
You can substitute the UCS C200 M2 Server (SKU R200-1120402W) with another server that meets the
hardware configuration to run standalone administrative, monitoring, and policy service of ISE-VM-K9
(VMWARE) platform. The hardware configuration for ISE-VM-K9 (VMWARE) platform is listed in the latest
Cisco Identity Service Engine Released Note at
http://www.cisco.com/en/US/products/ps11640/prod_release_notes_list.html
2.
You also can substitute the UCS C200 M2 Server (SKU R200-1120402W) with an ISE appliance (ie ISE
3315, etc..). To effectively demonstrate ISE solution, you will need to provide a server to run supported
services such as DHCP, DNS, Active Directory, etc…
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3.
You can substitute Cisco 2000 series switch (SKU: WS-C2960-24LT-L) with another switch. The substituted
switch must run Cisco IOS software version that is listed in the High Level Design document section
“Customer Network Overview, Physical Network Topology, Topology Specifics”
Note1: You can download Cisco ISE Software from the Cisco Software Center at the following link (90-day
evaluation license): http://www.cisco.com/cisco/software/navigator.html?mdfid=283801589&i=rm.
Note2 You can purchase Cisco ISE Not-For-Resale partner bundle which has a Cisco ISE VMware image with
perpetual license for basic and advanced services for 20 endpoint devices. This software bundle is for
customer demonstration purposes only and is not intended to be used in production environments or for
proof of concept or resale. The Cisco ISE partner bundle is available at Cisco Market Place
http://www.cisco.com/go/marketplace in “Promotional Software Store” and “Borderless Network Partner
Bundle Offering”. Direct URL link is http://cisco.mediuscorp.com/ise (Part number: ISE-1.0-MR2-NFR)
Optional equipment is required to demonstrate other Cisco ISE use cases:
®
●
Demo Cisco TelePresence System Profile Series IP phone and printer
●
Demo wireless and tablet
●
Demo VPN
●
Demo MACsec and Network Edge Access Topology (NEAT)
●
Full demo (Base + Other use cases)
For complete details about the lab gear bill of materials (BOM) for these uses cases, refer to the
http://ecmx-wip/web/partners/partner_with_cisco/channel_partner_program/resale/atp/ise_demo.html
Note: There are no exceptions; all ATP Partners must purchase the lab equipment.
Part 3. Customer Satisfaction
Cisco partner-served customer satisfaction is a measure of both pre- and post-sales/deployment support that an
end user experiences while purchasing products, services, and solutions through Cisco channel partners. Benefits
of receiving and acting on feedback from your customers are numerous. Acting on feedback provides a foundation
for building long-term relationships with customers and Cisco and gives the ATP Partner an opportunity to improve
business practices relative to how an ATP Partner sells and supports products, services, and solutions. It can also
generate critical indicators of future directions and market changes.
The ATP Partner acknowledges that Cisco may require random surveys of installations. The global SAT tool is
used to determine a customer satisfaction rating. The ATP Partner must achieve at least a 4.2 (out of 5.0) average
for every five surveys received. The ATP Partner further acknowledges that Cisco may evaluate its technical
performance to ascertain its adherence to Cisco performance and quality requirements.
The rating key for the Customer Satisfaction survey is as follows:
1-
Very dissatisfied
2-
Dissatisfied
3-
Neutral
4-
Satisfied
5-
Very satisfied
NA -
Not applicable
Part 4. Verification of ATP Requirements
Verification of meeting ATP Program requirements will be evidenced by the Program Requirements Checklist,
which is provided to the channel partner at the time of ATP Program invitation. Channel partners are not fully
qualified/approved and will not be recognized on the Partner Locator as an ATP Partner until all ATP
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Program requirements have been met. Thereafter, Cisco will re-verify the ATP Partner’s qualifications at least
once per year prior to or at the anniversary of the ATP Partner’s qualification/approval date. Through the renewal
process, Cisco will assess whether the ATP Partner continues to meet all requirements stated in the then-current
Program Requirements Document (PRD).
Part 5. Changes to ATP-ISE Program
Cisco reserves the right to change the requirements for an ATP Partner’s continued participation in the ATP-ISE
Program. Any such change will be communicated to the ATP Partner in writing, including by electronic posting. The
ATP Partner will have a minimum of ninety (90) calendar days following the date of Cisco’s written notice to comply
with the new requirements.
Part 6. Term and Termination of ATP-ISE Program
ATP Partner’s participation in the ATP-ISE Program will begin on the date the ATP Partner’s submitted application
(and Program Requirements Checklist) is approved by Cisco (the “Effective Date”).
ATP Partner status shall commence on the Effective Date and continue thereafter for a period of one (1) year,
unless terminated sooner as set forth as follows. The ATP Partner’s participation will continue until the earliest of:
(a) the termination or expiration of the Resale Agreement or like document with Cisco; (b) termination by either
party for any reason upon at least thirty (30) days’ prior written notice to the other; (c) Cisco’s termination of the
ATP-ISE Program specifically or the overall ATP Program, which termination Cisco will communicate to the ATP
Partner in writing; or (d) determination by Cisco that the ATP Partner no longer meets the program requirements,
which termination Cisco will communicate to ATP Partner in writing.
Part 7. Ownership and Software Licensing
7.1 Ownership
Except for rights expressly licensed in writing by either party to the other, each party shall retain all right, title, and
interest in and to the technology and confidential information provided/made available by each party hereunder.
Cisco shall retain all right, title, and interest in and to the ATP Program’s name, Cisco logos, trademarks, and trade
names. ATP Partner shall retain all right, title, and interest in and to its logos, trademarks, and trade names.
7.2 Software License
Cisco grants to ATP Partner a nonexclusive and nontransferable license to use the Cisco software specified in the
Program Requirements in object code form and related documents (e.g., technical specifications, manuals) (the
“Cisco Software”) solely for internal demonstration and evaluation purposes for the term of the Program
Requirements. Except as may be provided in the Resale Agreement, any Cisco Software received with or for
specified products (including any upgrade or updates) may not be distributed/licensed further. EXCEPT AS
EXPRESSLY AUTHORIZED UNDER THESE PROGRAM REQUIREMENTS, THE ATP PROGRAM, OR ANY
RELATED SUPPORT PROGRAM, ATP PARTNER SHALL NOT (AND SHALL NOT PERMIT A THIRD PARTY
TO): COPY, IN WHOLE OR IN PART, CISCO SOFTWARE OR RELATED DOCUMENTS; USE THE CISCO
SOFTWARE ON UNAUTHORIZED CISCO EQUIPMENT; MAKE ERROR CORRECTIONS OR OTHERWISE
MODIFY THE CISCO SOFTWARE OR DOCUMENTS; DECOMPILE, DECRYPT, REVERSE ENGINEER,
DISASSEMBLE, OR OTHERWISE REDUCE ALL OR ANY PORTION OF THE CISCO SOFTWARE TO HUMANREADABLE FORM; OR TRANSFER, SUBLICENSE, RENT, LEASE, DISTRIBUTE, SELL, OR CREATE
DERIVATIVE WORKS OF THE CISCO SOFTWARE OR DOCUMENTS.
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Appendix A: Accessing High Level Design
templates [HLD]
To locate, download and submit the most current High Level Design (HLD) template for the Identity Services
Engine ATP Program, partners must follow the directions below:
Step1: Download the HLD template from this link
http://www.cisco.com/en/US/partner/prod/collateral/vpndevc/ps5712/ps11637/ps11195/C07_6768
84_01_identity_services_engine.doc
Step2: Fill-out and Submit the HLD template at isenph@external.cisco.com
Step3: Cisco reviews the HLD submitted by the partner and informs the partner about its status
Note: Cisco will acknowledge receipt of HLD within 24 hrs via email & works with partner until closure
Step4: Once HLD is approved, Cisco releases the NPH (New Product Hold) on the order and allows the partner to
purchase the products
rd
Note: After the 3 HLD submission by Partner, a one hour meeting will be conducted by Cisco and a partner ISE
certified field engineer in order to answer any questions partners may have regarding partner deployments
Step5: Partner must develop an LLD for every ISE deployment. However, partners do not need to submit them to
Cisco, because LLD will not be reviewed by Cisco. Partner may use their own template (Cisco will provide the LLD
template at a future date)
Best Practices:
1.
All engineers installing ISE should be ISE ATP certified engineers. The first three HLDs and LLDs
executed by newly certified engineers should be reviewed by the ATP partners certified engineers who
have already been through the review process
2.
Partners must provide deployment oversight to ensure LLD adherence
References:
Migration Licensing Guide:
http://www.cisco.com/en/US/partner/prod/collateral/vpndevc/ps5712/ps11637/ps11195/ISE_Licens
ing_Migration.pptx
Partner Sales and Technical Resources:
http://www.cisco.com/en/US/partner/products/ps11640/products_partner_resources_list.html
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