OUR
COMPANY
OUR
SERVICES
Transport and Logistics
for the Chemical and
Petrochemical Industries
Transport and Logistics
for the Chemical and
Petrochemical Industries
TALKE
INTERNATIONAL
Supply Chain Partner of the Chemical Industry
Safe and reliable logistics for the chemical and petrochemical Industry – since 1947 this is what TALKE
stands for. Every day more than 2,400 dedicated staff in Europe, the Middle East, India, China and the
USA team together to ensure the success of our clients.
EUROPE
• Belgium
•Germany
•France
•Luxemburg
• The Netherlands
•Poland
•Slovakia
•Spain
•Ukraine
USA
ASIA
THE MIDDLE EAST
•India
• People's Republic of China
•Turkey
•
•
•
•
•
Kingdom of Bahrain
Kingdom of Saudi Arabia
State of Qatar
Sultanate of Oman
United Arab Emirates
INTRO
THE WHOLE SPECTRUM
OF CHEMICAL LOGISTICS
FROM A SINGLE SOURCE
Welcome to the TALKE Group, one of the world’s leading logistics service providers for the chemical
and petrochemical industries! As a family business with around 70 years of experience in chemical
logistics, we’ll be at your side along the entire length of the supply chain.
THE ENTIRE SUPPLY CHAIN – OR INDIVIDUAL SECTIONS OF IT
From transport, production supplies and warehouse logistics to value-added services and distribution;
from packaging and re-packaging to independent on-site logistics with our own staff; and from
analysing your logistic processes to planning and constructing turnkey plants: we cover the full
spectrum of logistics and consulting services for you.
We’d be delighted to manage your entire logistics chain from A to Z. That way you’ll enjoy maximum
process reliability – which will in turn help you make good on your delivery promises. Naturally,
we can also be a trusted partner for individual areas of logistics. Thanks to our years of experience
of collaboration together with our modern IT systems, we can seamlessly merge our processes with
yours.
TALKE PROVIDES SUPPORT FOR GROWTH AND INNOVATION IN THE CHEMICAL INDUSTRY
The TALKE Group operates at a number of chemical hubs in Europe, the Middle East, India, China
and the USA – because we support our customers as they venture into new markets, expand their
portfolios, implement innovations and optimise processes. Quite simply, we’re there, wherever you
need us.
Safety, quality and customer-oriented service are inherent to our company culture. We remain your
professional partner for transport and logistics at all times – with short decision-making processes
and a direct link to you, our customer. We hope you enjoy getting to know us better!
Alfred Talke
Group Managing Director
ALFRED TALKE Logistic Services
HISTORY
1947
Alfred Talke Snr founds a transport company to serve chemical companies
in the Rhineland. Just five years later, he begins using his first, specially
developed tanker for the transport of acids and alkalis.
1970
The company moves to its current headquarters in Hürth near
Cologne. One of Germany´s centres of chemical manufacturing is
just a stone’s throw away.
1985
Company-wide safety training is introduced as part of the
TIPS (TALKE’s Intense Personnel Training) programme,
once again making the TALKE Group a pioneer in industry
safety.
1989
TALKE begins its first ever outsourcing project for
a customer in Antwerp. Since then, on-site logistics
have been one of the Group’s most sought-after
services.
2003
TALKE gains its first customer in the Middle
East and takes on its first outsourcing project
in the region. This marks the beginning of its
success story in the Arabian Gulf.
2015
TALKE establishes the Chemical
Competence Alliance (CCA) with
other chemical logistics specialists.
The open network of logistics specialists is an innovative concept that
offers customers in the chemical and
petrochemical industries even greater
efficiency and flexibility.
OUR SERVICES
5
LOGISTIC SOLUTIONS
DIRECT DELIVERY
INTERMODAL
TRANSPORT 1
FLEXIBLE STORAGE
CAPACITIES
4
3
INTERMODAL
TRANSPORT 2
2
RAW MATERIAL SUPPLY
13
ON-SITE LOGISTIC
SERVICES
1
8
6
ADR TANK CONTAINER
TERMINAL
GPS TRACKING
In need of transport and logistics services for the chemical and
petrochemical industries? We have a suitable service for every
requirement. This diagram provides a broad overview of our services.
If you’d like to learn more, don’t hesitate to get in touch!
1
TRANSPORT All common chemicals,
non-hazardous and hazardous substances, liquid and dry bulk materials,
and gases. All common recipients –
from trailers and containers to palletised
bags, drums or canisters.
8
2
INTERMODAL TRANSPORT 1 combined transport by road and rail. Liquid
bulk in tank containers, solids in dry bulk
or box containers with liners, and palletised goods in box containers.
9
3
INTERMODAL TRANSPORT 2 combined transport on inland vessels and
short sea routes, including transport to
and from ports by road and/or rail. Liquid bulk in tank containers, solids in dry
bulk or box containers with liners, and
palletised goods in box containers.
10
TRANSPORT
TANK CLEANING
9
7
Specialist logistics
without compromise
STORAGE SILOS
10 TANK DEPOT
14
4
FLEXIBLE STORAGE CAPACITY We
have numerous racked and block-storage warehouses with a total of 600,000
pallet spaces for the storage and handling of chemical and petrochemical
products.
5
LOGISTIC SOLUTIONS Consulting,
optimisation and project management
for chemical and petrochemical production logistics. From material flow,
process and asset analysis to EPC projects for logistics facilities, TALKE offers
knowledge and practical experience
from a single source.
6
ON-SITE LOGISTIC SERVICES Management of entire logistics facilities and
centres. Operation with our own staff,
including service and maintenance of
all facilities, regular inspections, documentation and stock management in the
warehouse management system.
HIGH-POWERED IT
RAILWAY SIDING
7
12
PROFESSIONAL SERVICE
ADR TANK CONTAINER TERMINAL
In-house storage capacity for a wide
range of hazardous and non-hazardous
chemical substances. Features our own
rail link directly beside the Köln-Eifeltor
freight yard for rapid access to the European rail network. Access to logistical
and technical value-added services.
VALUE-ADDED SERVICES
11
TANK CLEANING At our Hürth and
Stade sites, we clean various chemicals
and other substances from tanker trailers and containers, IBCs, and dry bulk
trailers and containers, in line with European standards.
STORAGE SILOS We have extensive
silo storage capacity for dry bulk materials, which can, as required, be prepared
for transport in bulk or be packaged in
bags, big bags or octabins.
TANK DEPOT At our Leverkusen site,
we offer temperature-controlled and
heated tank storage solutions which can
be filled with all standard volumes, from
small packages to road tankers.
11
VALUE-ADDED SERVICES “Bulk in,
packed goods out” and vice versa, plus
physical processing as required. We offer safe, product-specific re-packaging
for liquids and dry bulk, as well as additional services like sieving, blending,
grinding, drying and moisturising on
request.
12
PROFESSIONAL SERVICE Comprehensive safety, quality and customer
focus are key elements of our company
culture. We’re the professional transport
and logistics partner of choice for the
chemical and petrochemical industries
– with short decision-making processes
and a direct link to our customers.
13
GPS TRACKING If required, we offer
real-time GPS tracking for your goods
during transport.
14
HIGH-POWERED IT Our company’s
own in-house IT systems guarantee optimum availability and performance. Our
comprehensive use of SAP allows us to
integrate seamlessly into our customers’
systems and processes – guaranteeing
fast, reliable and uncomplicated data
transfer.
TRANSPORT
Background: © 06photo | Shutterstock.com
TRANSPORT
WE DELIVER THE GOODS
– SAFELY AND RELIABLY
All materials, in all states of aggregation, in all volumes – TALKE is the ideal partner for the
safe and reliable transport of products for the chemical and petrochemical industries. Our years
of experience, sound industry knowledge and versatile equipment make us the master of any
transport challenge.
We transport solids, liquids and gases, and can provide
temperature-controlled transport on request. Alongside
non-hazardous and hazardous materials of virtually all
classes, TALKE also transports products that are subject
to specific requirements, such as feedstuffs and hazardous waste.
When it comes to volume, TALKE’s customers have
access to all options. From full bulk loads to small volumes, accurately measured to the gram for testing and
sampling, we’ll reliably deliver any quantity to its destination.
TALKE’s customers have access to all transport routes,
because we provide trimodal transport by road, rail and
sea. We will always select the transport mode best suited
to the needs of the supply chain.
MATERIALS WE TRANSPORT
•LIQUIDS liquid chemical, petrochemical and life
sciences products
•SOLIDS dry chemical, petrochemical, life sciences and other products
•GASES
CLASS 2
•NON-HAZARDOUS AND HAZARDOUS
GOODS of virtually all classes – with the
exception of explosive and radioactive materials
•PRODUCTION RESIDUES FOR RECYCLING
AND DISPOSAL
CLASS 3
CLASS 4.2
CLASS 4.3
ELEVATED TEMPERATURE
SUBSTANCES
CLASS 5.1
CLASS 6.1
KLASSE 8
CLASS 9
ENVIRONMENTALLY
HAZARDOUS SUBSTANCES
Capacities for every
Requirement
Specialised equipment, professional service and a powerful network: TALKE transport services
provide highest levels of safety and reliability for chemical and petrochemical supply chains.
EQUIPMENT
•Tank & silo trailers
• Tank & silo containers
• Multi-chamber equipment
• Box containers
• Tipper chassis
•Pressurised and
unpressurised equipment
•Semi-trailer with tarpaulin,
box trailers
•Transport containers with
gas displacement lines
• Thermo equipment
•Vacuum equipment (vacuum
dry bulk trucks) for extracting dry bulk materials
•Unique vehicles developed
or adapted to meet individual
customer requirements
TIMELY INTEGRATION IN THE SUPPLY CHAIN
•TALKE as a lead logistics provider – we can manage your entire supply chain on request
• Just-in-time delivery – seamless production guaranteed without internal storage costs
• Consignment warehousing/forward stock location – flexible buffer solutions for maximum
supply chain reliability, even in times of fluctuating demand
•Advanced planning – we’ll synchronise our processes with yours by linking IT systems.
This will allow us to preserve capacity for you – reducing lead times and avoiding bottlenecks
caused by fluctuating demand or by public holidays
NETWORK
•A broad network connecting the TALKE
Group’s customers’ sites with suppliers and
their customers
•Transport across Europe and around the
world
•Conventional road transport and intermodal
transport by rail/road throughout Europe
• GPS-based shipment tracking
SERVICES
•Professional value-added services for
liquid products
•Waste management logistics from a single
source – a major competitive advantage for
chemical manufacturers and convertors
• Customs handling and clearance
• Cleaning and maintenance of equipment
• Self- and pre-loading
TRANSPORT
The Chemical Competence Alliance
– powerful solutions from a single source
TALKE offers the flexibility of a medium-sized
company – but is also in a position to meet the full
range of demands of global players in the chemical
industry. This is supported by the fact that we have
teamed up with other chemical logistics specialists
to create the Chemical Competence Alliance. The
partners in the alliance can offer highly complex
supply chains as a package solution and handle
especially large shipping volumes – for example,
by effectively sharing equipment. For customers,
working with the CCA is remarkably straightforward, because they have a dedicated contact person for all services. In addition, an independent
fourth-party logistics provider (4PL) – who is not
a member of the alliance itself – ensures that the
CCA’s logistics services are offered under fair market conditions. This guarantees neutrality, trans-
parency and economic efficiency. In short, the CCA
is a new, open and transparent logistics network
with the capacity and flexibility to reliably transport small, medium and large volumes. It therefore
combines the strengths of several transport networks with the benefits of a coordinated approach.
Chemical companies of all sizes will benefit from
this cooperation through maximum service reliability and optimised costs and processes.
We handle every enquiry on a case-by-case basis.
This allows us to offer customers economical transport solutions
that meet their needs and fit perfectly into their supply chains.
In doing so, we bring two key advantages to the table.
First, we are experts in the transportation of chemicals
and other sensitive materials.
Second, TALKE can offer companies in the chemical industry
a full range of logistics services from a single source.
P
ETER VIEBIG, DIRECTOR TRANSPORT AT TALKE
IT-Innovation:
development partnership with SAP
TALKE is contributing to the development of the SAP TM transportation management system
as an SAP development partner. The business software manufacturer draws on the knowledge of selected customers to tailor its products as closely as
possible to meet the needs of the market. TALKE’s
“co-innovation partnership” with SAP is beneficial to
both parties; SAP is learning about its customers’
requirements first-hand, while the logistics specialist is providing its practical experience and requirements to the development of the software. The advantage for customers in the chemical industry: as
many manufacturers and their customers also work
with SAP systems, their IT systems can integrate
seamlessly with TALKE’s.
Documented transport safety
Our transport network and equipment maintenance core services fully meet the SQAS Transport
Services and Tank Cleaning standards. TALKE’s
head office in Hürth, near Cologne, has also been
approved as an inspection body for intermediate
bulk containers (IBCs) by the German Federal Office
for Materials Research and Inspection.
LOGISTICS
LOGISTICS
OUR LOGISTICS SERVICES:
VERSATILE, FLEXIBLE, AND
STRONG ON SERVICE
TALKE supports chemical, petrochemical and life science companies with a network of storage
facilities and logistics services.
We offer a full range of warehousing services to help
boost the efficiency of your manufacturing and distribution processes. Demand is growing, not just for packaging and re-packaging services, but also for our on-site
services, whereby we assume management responsibility for entire logistics facilities and centres on behalf of
our customers. This includes full operations with our
own staff – who we recruit, hire and train ourselves –
plus plant maintenance, regular inspections including
documentation, and stock management using ware-
house management systems. Years of experience in onsite services around the world make TALKE the perfect
outsourcing partner.
Our state-of-the-art single and multi-client centres provide a firm foundation for high-powered logistics solutions. We store and handle almost every product from
our customers’ industries, including solid and liquid
bulk, non-hazardous materials and hazardous materials
common in the chemical industry – naturally in all of
the usual packaging types or as bulk materials in silos
and tankers, with temperature-controlled options also
available on request.
As well as secure storage, many of our sites also offer
extensive value-added services. There is high demand
for packaging and re-packaging in containers and receptacles of all sizes. From silos to bags and from tanks
to canisters – we can meet the demands placed by the
supply chain or market. If required, we can also extract
small quantities as laboratory and product samples.
Where products have specific quality criteria, for example moisture content, we’ll monitor this in close coordination with our customers’ quality assurance teams. We
can also process products on request.
MATERIALS WE STORE
Generally we provide our logistics services for all of the
materials we transport, including non-hazardous liquid
and dry bulk products, hazardous goods of virtually all
classes and gases. We also handle life science materials
such as food and feed additives.
Storage solutions for every
customer requirement
Thanks to state-of-the-art warehouse management and fast response times, our customers’
products are ready at the precise moment they’re needed in their supply chain and by their
receivers. The diversity of our storage sites reflects the varied nature of our customers’ products
and requirements and include:
TANK STORAGE
SILO FARMS
CONTAINER TERMINALS
BLOCK AND RACKING
WAREHOUSES
for palletised goods
VALUE-ADDED SERVICES FOR
LIQUIDS AND SOLIDS
OUR OWN STORAGE SITES
•Belgium
•Germany
• India
• Qatar
• Saudi Arabia
• Spain
• The Netherlands
• United Arab Emirates
• Drumming, re-drumming and packing
• Drying and moisturising
• Grinding, mixing, sieving
• Sample shipping
•Preparation of shipping documents
(customs, delivery notes, analysis
certificates, etc.)
• Temperature-controlled transport
• Palletising and re-palletising
• Order picking
•Packaging
• Load securing
• Cross docking
• Bonded warehousing
• Interim waste storage
• Consignment warehousing
LOGISTICS
On-site logistic services:
let us take care of it
Companies in the chemical and petrochemical industries are increasingly outsourcing their site
logistics to professional service providers like TALKE. We can manage entire logistics centres
or individual facilities on your behalf. Our logistic services range from supplying the production
process and handling finished goods, to re-packaging and warehouse logistics, as well as packing
and preparing goods for transport. Equally important is the fact that TALKE also handles the
maintenance and repair of the plants and facilities – which means a big reduction in workload
for our customers. We manage inspection intervals and the documentation thereof.
Operation of
packaging facilities
Sampling and
sample shipping
Maintenance
and repair
Packaging and
re-packaging
Clearing
Internal transport
and empties handling
Re-packing and labelling
Incoming goods inspections,
stock control and booking in
ERP/WMS
Order follow-up,
material preparation
and scheduling
Stock posting
Customs formalities
Cleaning
Production supply
and waste disposal
As an experienced chemical logistics specialist, we supply all the required know-how, proven
safety processes, maximum customer focus and the well trained staff required for high-quality
on-site services. TALKE’s staff typically work on outsourcing projects at logistics industry
tariffs. At the same time, customers can be fully assured of TALKE’s high quality and safety
standards.
Our site is located at the heart of a large chemical cluster.
Besides chemicals, we safely and reliably handle plastic granules
and additives for the food and feed industry.
Whether on-site or off-site, our customers can trust
in reliable logistics management for their goods,
both before and after manufacturing.
MAURICE VAN DEN OEVER, SITE MANAGER AT TALKE IN MOERDIJK
TALKE at the CHEMPARK – the best of both worlds
The TALKE Group also operates at the Leverkusen and Dormagen CHEMPARK sites – making it
an immediate neighbour of some of the most successful chemical companies in Europe. This reinforces TALKE’s position as one of Europe’s leading
on-site logistics specialists. With such highly specialised logistics sites so close to our customers,
we’ve successfully combined global expertise with
maximum flexibility. First, we can store, pick, and
transport large volumes of chemicals across the
TALKE network at short notice. Second, we’re also
in the position to package and re-package small
volumes for testing and sampling – and thanks to
our CHEMPARK consignment warehouse, suppliers’ materials can be called off by production at any
time.
LOGISTIC
SOLUTIONS
LOGISTIC SOLUTIONS
CONSULTING, PLANNING
AND PROJECTS FROM A
SINGLE SOURCE
TALKE understands the logistical structures and processes of the chemical industry supply chain.
We’re happy to put this best-practice knowledge at your disposal, whether you want to modernise
an existing logistics plant, to design and build a new plant, or to plan a supply chain – anywhere
around the globe.
Our experts analyse logistics processes, offer recommendations for optimisation, plan and build entire
turnkey logistics facilities and procure technical equipment. Many companies in the chemical and petrochemical industries also outsource the operation of their onsite plants to TALKE.
LOGISTIC SOLUTIONS SERVICES
Whether planning, building or optimising a logistics facility, TALKE’s experts will handle the project management from A to Z. As a result, our customers profit from
all of our expertise in chemical logistics and can obtain
all the services they need from a single source.
Our logistics solutions are modular by nature. This
means you can either benefit from our expertise with
an all-inclusive package or have us assist you with individual challenges – such as licencing procedures or the
preparation of logistics tenders. Importantly, we can
also support in running manufacturing environments.
• Consulting
• Supply chain optimisation
•Engineering
•Procurement
• Construction
Good reasons to consult
with industry and logistics
specialists
Logistics projects are complicated. When building and operating a logistics facility, companies
have to adhere to countless rules and regulations, respect deadlines, and a lot more besides.
On top of this, they have to consider the specific conditions and requirements of each site.
Acquiring this knowledge is a truly Herculean task that extends beyond the core business of
chemical and petrochemical manufacturers. TALKE already has this knowledge – combined
with years of experience operating plants and networks for chemical logistics. What’s more,
our specialist teams know the properties and requirements of your products, and draw on this
expertise to select the facilities and processes best suited to your needs. In doing so, we give our
customers the opportunity to boost their efficiency and gain a long-term competitive advantage.
CONSULTING
•Logistics analysis and consulting, development of recommendations for optimisation
•Supply chain concepts to meet your company’s specific requirements
•Integration of best practice solutions into
your processes
We’ll analyse every aspect of your set-up. Do you have
enough silos and other storage capacity, what packaging
makes most sense, which machines will you need, and
how can you secure the best contracts with suppliers
and partners?
Last but not least, how many employees do you need
and with which qualifications – and who will train
them? This is where you particularly benefit from the
fact that TALKE can implement the outcome of these
discussions. When we operate a plant on-site for
you, for example, you’ll
enjoy the cost benefits that
come with outsourcing.
SUPPLY CHAIN OPTIMISATION
•Review of supply chain resources used
(staff, materials, IT systems, buildings,
routes, facilities, etc.)
•Analysis of operative and administrative
processes
• Profitability studies, for example regarding
tariffs vs. operative costs
• Material flow analyses
TALKE’s interdisciplinary Logistic Solutions teams
develop modern and efficient supply chain concepts
tailored to the specific requirements of our customers,
their sites and products. With extensive knowledge of
chemical logistics and years of experience in the industry,
we implement proven best practice solutions.
LOGISTIC SOLUTIONS
PROCUREMENT
•Selection and procurement of packaging
and conveying technology
• Contractor management
• Construction tenders and contracting
ENGINEERING
• Extensions and modernisations
•Design and detailed planning of
logistics facilities
• Permits and licensing
• Budget control
•Construction
• Quality management
Safe and efficient chemical logistics require detailed
planning – this also applies to logistics buildings, facilities and equipment. In undertaking such planning, we
consider all aspects of a safe and efficient supply chain,
compliant with standards in the chemical industry.
Having TALKE plan and procure your packaging and
conveying equipment means you can rely on a single
source when setting up your chemical logistics.
CONSTRUCTION
• Tailored project design
• Comprehensive project controlling
• Commissioning and start-up
From conception and planning to beyond, we use professional project management and recruiting – plus tailored
project planning, implementation and controlling – to
help customers create bespoke chemical logistics solutions.
How the TALKE-teams consultancy works
TALKE relies on the knowledge of numerous specialists throughout the company when handling
construction and modernisation projects. Our
project teams therefore consist of experts from
a variety of fields. These professionals closely examine processes and identify what changes need
to or could be made. Naturally, they also consider
how the site needs to grow and develop in the future. Themes such as volumes, products and safety
measures are discussed and evaluated at workshops with the customer. Our teams then develop
and present suggestions for improvement based on
their findings. They also assist customers once the
project has been completed – for instance by carefully tracking volume growth – because TALKE’s
full-service philosophy also reigns in Logistic Solutions; as a customer, we’ll be at your side from conception to implementation and operation, ensuring
you can work as efficiently as possible.
At TALKE, we’re currently witnessing an exciting period of change
in our customers’ industries.
Structures and processes are being scrutinised,
logistical requirements are becoming more complex
and companies are outsourcing more to
logistics service providers than ever before.
We can play a major role in supporting this change.
With our extensive consulting services and
project management experience, from planning
to turnkey construction, TALKE Logistic Solutions
offers the key to maximum safety, efficiency and
long-term performance in chemical logistics.
L ARS HARTWIG, BUSINESS UNIT MANAGER LOGISTIC SOLUTIONS AT TALKE
TECHNICAL SERVICES
TECHNICAL SERVICES
EQUIPMENT IN
TOP CONDITION
Safety and reliability are TALKE’s top priorities – and can only be assured by use of
modern, safe and well-maintained equipment.
We operate our own repair shops for the maintenance,
repair and modification of transport equipment. Dry
bulk trucks, tankers, containers and IBC are also professionally cleaned at our own tank interior cleaning stations. Our scrupulous cleaning means that faultless and
safe equipment is always ready to be deployed. And this
applies not only to the equipment provided by TALKE
– it goes without saying that we also maintain, repair
and clean customer-owned vehicles as well.
We also have our own rail link at our Hürth headquarters, just 300 metres from the Köln-Eifeltor rail hub
– the largest container handling facility for combined
rail and road transport in Germany. The rail link gives
our Technical Services direct access to the rail network,
allowing us to quickly put equipment back in service after a tune-up. We therefore offer extensive repair and
cleaning services for tank, dry bulk and box containers,
as well as swap bodies and craneable semi-trailers.
TALKE TECHNICAL SERVICES
•
•
•
•
Liquid and dry bulk tank cleaning
Repairs and modifications
Tests, inspections and approvals
Product suction removal
TANK AND DRY BULK CASK CLEANING
TALKE offers a professional cleaning service for all of
the products and vehicles it handles in its daily work.
The cleaning of tankers and dry bulk trucks, as well as of
containers and IBCs, is instrumental in assuring supply
chain efficiency – because if vehicles are always cleaned
promptly, they can be used more efficiently in precisely
timed transport chains.
•We clean transportation units which have been
loaded with almost every product we accept for
transportation, storage and handling.
•Product rests are collected for fully documented
recycling or disposal.
•TALKE is a founding member of the German
Association of Internal Tank Cleaners (Deutscher
Verband der Tankinnenreiniger, DVTI)
REPAIRS AND MODIFICATIONS
Fast repairs can reduce downtime, thus helping our
customers to optimise costs.
• IBC/container welding and insulation
•Modifications for dedicated equipment
– for a specific customer or special product
•Installation of specific fittings to match
our customers’ systems
•Gas displacement lines for unloading IBCs with
certain materials in a controlled atmosphere
TESTS, INSPECTIONS AND APPROVALS
TALKE is legally authorised to conduct official tests and
inspections, approve retrofitted equipment and issue
quality seals. Customers with their own IBCs in circulation can have their equipment regularly inspected by
our own technicians. Should repairs be necessary before
we can issue a quality seal, our repair shop will carry
them out on-site.
•TALKE’s head office in Hürth has been approved as
an inspection body for intermediate bulk containers
(IBCs) by the German Federal Office for Materials
Research and Inspection (BAM)
•Inspection and approval of retrofitted equipment,
such as gas displacement lines
•Repeat tests in accordance with the ADR/European
Pressure Equipment Directive (97/23/EC)
• CSC inspections
• Interior coating inspections
• Leakage tests
Our customers in the chemical industry benefit in several ways
from TALKE’s repair and cleaning services.
First, faultless equipment is always ready to be deployed
at short notice.
Second, all those who deal with our vehicles in their daily work
enjoy maximum safety thanks to our serviceable equipment.
And thirdly, we also maintain, repair and clean
our customers’ equipment.
ANDREAS KABUS, BUSINESS UNIT MANAGER TECHNICAL SERVICES AT TALKE
Vacuum equipment – rapid assistance for accidental product mixing
After accidents or when storage silos are mistakenly filled with the wrong product, TALKE’s vacuum
dry bulk trucks can put things right – anywhere
throughout Europe and at short notice. Thanks to
our vacuum equipment, we can suction clean a wide
range of of dry bulk products. These dry bulk trailers
equipped with compressors can clean up atomised
materials, granulates, powders and all forms of bulk
materials and spillages. Should the need arise, they
can evacuate product from storage silos, dry bulk
trailers and containers, octabins, and virtually any
other vessel containing non-hazardous materials.
Among other things, this enables us to minimise
damage or loss as a result of products being mixed.
TALKE’s vacuum dry bulk trucks have a capacity
of up to 60 cubic metres and can be deployed anywhere in Europe.
SAFETY AND
SUSTAINABILITY
Background: © ligora | Getty Images International
SAFETY AND SUSTAINABILITY
A SECURE FOUNDATION
FOR HIGH-QUALITY
SERVICE
The quality and reliability of TALKE’s logistics services are built on highest standards and a
steadfast commitment to safety. We believe in a holistic approach with the desire to guarantee
safety for the products entrusted to us by our customers, as well as for people and the
environment.
An important element of this safety is open dialogue
with the authorities. Ongoing exchanges with our business partners in the chemical industry also promote the
continuous transfer of knowledge and experience.
• Learning objectives tests
•An annual safety training plan for each business unit
which is centrally managed by the HSSEQ (Health,
Safety, Security, Environment & Quality) department
BEHAVIOUR-BASED SAFETY
EMPLOYEES AND CUSTOMERS
– TALKE’S HOLISTIC SAFETY PHILOSOPHY
The people at TALKE are our greatest asset – and one of
our most important safety factors. To maintain our high
safety and quality standards in all areas without exception, we continually invest in exceptionally well-trained
employees:
•Employees in Transport and Logistics complete
TALKE training courses alongside their usual
professional qualifications
•On TALKE’s Driver Safety Day, truck drivers learn
both the theory and practice of performing their jobs
responsibly and 100% safely
•In their first few months at the company, new
Logistics employees are allocated a mentor who
teaches them about the most significant technical
and safety-related conditions
•TALKE specialists impart detailed knowledge of
the mechanics and use of equipment to customers’
employees.
Ultimately, it’s the behaviour of each individual that determines safety at work – because safety in the transport
and handling of goods is not simply a technical issue,
but a question of attitude or a “state of mind”. That’s
why TALKE successfully promotes safety-conscious
thinking and behaviour among its employees, according to the principles of behaviour-based safety (BBS).
BBS dictates that anyone in whom safe behaviour has
become ingrained cannot help but act in a safety-conscious manner at all times. All employees call each
other’s attention to safe behaviour at work, while management staff openly express their appreciation of safe
conduct and reinforce this accordingly. This positive dynamic is an intrinsic part of TALKE’s company culture.
The holistic thinking reflected in the BBS approach has
a long-standing tradition at TALKE and has been part of
our TIPS (TALKE’s Intense Personnel Training) safety
training programme for many years now. The training
includes:
• Initial training for every new employee
•Annual safety training for the entire workforce,
including drivers
•Differentiated BBS concepts, i.e. specially adapted
BBS training for employees in Transport (drivers),
Logistics, Repairs, Technical Services, Management
etc.
TECHNICAL SAFETY
ENVIRONMENTAL PROTECTION
Another pillar of TALKE’s safety philosophy is that of
carefully maintained, top-quality equipment as well as
maximum technical safety at all plants and sites.
General measures
•An emergency plan identifies information and
communication channels in the event of an incident
•All operations are regularly inspected and undergo
emergency drills
•Maintenance and inspections of technical facilities
are prioritised and documented by TALKE’s maintenance planners
Professional environmental protection is part of the
“magic triangle” of economic, environmental and social
sustainability. We continually strive to minimise the
environmental impact of our operations:
•Efficient use of resources – the energy consumption
of our sites and vehicles is constantly measured and
optimised
•We continually work with external partners,
initiatives and associations to identify and
implement other areas of improvement
SOCIAL SUSTAINABILITY
VEHICLE FLEET
•Modern Mercedes-Benz tractor units are equipped
with the latest electronic safety and assistance
systems
•Regular internal and independent safety inspections
of all our transport equipment are undertaken
LOGISTICS FACILITIES
•Sensors and alarm systems in our warehousing and
handling facilities alert staff to unforeseen situations
•In line with the specific materials being handled,
TALKE’s sites are equipped with smoke and heat
exhaust ventilation systems, gas alarm systems, dry
fire suppression systems, fire-fighting water supply
systems, fire alarm systems, sealed flooring, and
even automatic wastewater analysis
•Drainage shut-off systems prevent materials escaping,
should an incident occur
We also work on our social responsibility and have
created our own charitable foundation to channel our
efforts in this regard. With the LIGHT (Live in Greater Hope for Tomorrow) foundation, we aim to support
deprived children and youth in Germany, Ukraine and
other countries.
We support and encourage our employees’ fitness with
our company health management scheme. At TALKE,
corporate responsibility and safety awareness go hand
in hand.
SAFETY AND SUSTAINABILITY
Safety and Quality
- independently acknowledged
Our sites and operations undergo independent certification or assessment according to their
specific areas of service. In addition, TALKE actively participates in selected initiatives to further
promote safety, quality and environmental protection in chemical logistics.
DIN EN ISO 9001:2008
APPROVED SPECIALIST WASTE MANAGEMENT COMPANY
SQAS Warehouse
AEO-C
SQAS Transport Services
DIN EN 16258
SQAS Tank Cleaning
GERMAN HAZARDOUS CARGO PRIZE
GMP+
RESPONSIBLE CARE (ECTA)
ISO 22000
GREEN FREIGHT EUROPE
Cooperation with TÜV Rheinland
TALKE works closely with TÜV Rheinland to objectively
evaluate its high company quality and safety standards.
This expert organisation enjoys an excellent reputation,
demands the same high standards as TALKE, and is
active on all continents in which TALKE operates. We
cooperate with the organisation to improve safety levels
right across the company and to provide greater impetus for our continual improvement process, dubbed
“plan – do – check – act”.
Chemical companies in Germany and abroad benefit
from this cooperation, because TALKE assists customers
around the globe – with TÜV Rheinland as a competent,
independent partner for safety and quality which is
already active in many regions of the world. This allows
us to quickly implement all regional requirements while
striving to meet the highest possible safety standards.
The cooperation ranges from certifications to regular
inspections and expert audits. TALKE also works with
TÜV Rheinland to provide training, to jointly participate
in studies and to share industry knowledge.
People and technology – those are the key pillars
of TALKE’s strong culture of safety.
Safety is not simply a matter of training and practice;
it has to be lived.
Our behaviour-based safety (BBS) programme helps
to make our staff more safety-conscious in their daily work.
In parallel to this, we’re constantly striving
to enhance the technical safety of our operations and
– last, but not least – to anchor this safety in our daily processes
RAINER SCHULTES, HEAD OF HSSEQ AT TALKE
TALKE supports research for
greater safety
Consistently putting safety into practice entails
thinking ahead and constantly evolving. That’s why
TALKE supports a number of research projects.
We are currently involved in IntraSafe with chemical logistics companies, tbm hightech control, and
the Bremen Institute for Production and Logistics
(BIBA). The project, which is funded by the German Federal Ministry for Education and Research
(BMBF), is investigating ways to avoid forklift collisions. People, goods and forklifts are now connected
via telematics. In the event of a possible collision, an
assistance system will stop the vehicle.
Blue Rooms – forums for safety and
quality
TALKE’s culture of safety is also promoted in our
communications – with authorities and the public,
with customers and business partners, and of course
with our own workforce. We involve all of our employees as equal partners when discussing and sharing knowledge on safe conduct at work. To support
this, TALKE has introduced the Blue Rooms – meeting places whose walls are typically painted in
TALKE’s signature blue. For employees in Operations, who don’t have their own PC workstations,
the TALKE Blue Rooms are the perfect forum for
communicating and sharing insights on work and
safety. They also provide another platform for employees’ suggestions for improvement. Employees’
suggestions are systematically collected by the
TALKE idea management team and – if fruitful –
integrated into our processes and awarded.
2,300
1,200
1,100
LIQUID BULK
TRAILERS
AND
CONTAINER
TOTAL TRANSPORT UNITS
DRY BULK
TRANSPORT
UNITS
OVER
PALLET SPACES
40,000
PLANTS OPERATED AS AN ON-SITE
LOGISTICS SPECIALIST
TANKS CLEANED
MORE THAN
WAREHOUSE LOCATIONS
142,000,000
BAGS FILLED
PER YEAR
MORE THAN
FOUNDED BY ALFRED TALKE
12,500,000
METRIC TONS HANDLED
APPROX:
27,200
2,400
DIFFERENT CUSTOMER
PRODUCTS
HAZARDOUS GOODS
STORAGE FACILITIES IN
EMPLOYEES
COUNTRIES
68,000,000
TRANSPORTATION KILOMETRES
PER YEAR
MORE THAN
300.000 750,000
SQUARE METRES OF STORAGE AREA
600
DRUMS FILLED PER YEAR
MORE THAN
DRUMMING AND
BAGGING FACILITIES
STORAGE SILOS
OPERATED
ALFRED TALKE GMBH & CO. KG
Max-Planck-Straße 20
50354 Hürth
Germany
Design and Infografic: Josekdesign
T +49(0)2233 599-0
F +49(0)2233 599-263
info@talke.com
www.talke.com