Adult Healthcare Access in Northwest Aurora, Colorado
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Adult Healthcare Access in Northwest
Aurora, Colorado
Anjanette Hawkins, Jessica Kendrick, and Lyndsay Krisher
Colorado School of Public Health
Community Health Assessment
CBHS 6624
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Adult Healthcare Access in Northwest Aurora, Colorado
Executive Summary
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Project Goals
The primary goal of this project was to identify barriers
and other factors related to adult healthcare access in
Northwest Aurora (NW Aurora) and to establish a
resource directory for Aurora Health Access (AHA) that
would identify current health services and resources
within the NW Aurora area. A comprehensive resource
directory was created that includes healthcare services
available within NW Aurora. The healthcare services that
were collected include medical, dental, mental health, and
specialty care as well as hospitals and urgent care
facilities.
Combining information obtained from key informant
interviews, surveys of community members, investigation
of clinics/providers available in the NW Aurora area, and
data collected from the Aurora Community Health
Assessment Group 1, we identified disparities in
healthcare in NW Aurora. The disparities identified can
enable AHA and other healthcare agencies to explore options to expand available healthcare services in
NW Aurora.
Overview of Partnership
AHA partnered with the Colorado School of Public Health (CSPH) students and faculty from the
Community and Behavioral Health Sciences 6624 Community Health Assessment class. AHA
presented the three projects to the class and nine students elected to assist AHA with their projects.
Three of the nine students chose to focus on the barriers and gaps of access to healthcare within NW
Aurora. The timeframe for this specific project was consistent with the time allotted for the course.
Master of Public Health students conducted the project under the supervision of their teaching assistant,
Suzy Shimasaki, and Professor, Dr. Holly Wolf. Information on group members is included in the
“Scope of Work” section found on page 8 and in Appendix I.
Throughout the project, AHA team members provided our CSPH team with ongoing advice and
support to enable successful engagement with the community. They identified key informants,
disclosed relevant community health information, and communicated with our group in a timely
manner.
The project was also supported by several individuals throughout the area who were instrumental in
providing their opinions and experiences as key informant interviewees about the healthcare resources
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available in NW Aurora. Key informant interviewees donated their time and energy to discuss their
invaluable knowledge and perspectives on healthcare access within NW Aurora.
Finally, community members who live and work in NW Aurora were critical to the success of this
project by taking the time to complete a survey about healthcare access in NW Aurora. Their responses
and comments were vital in understanding the barriers to accessing care and resources in NW Aurora.
Methods Summary
We met with AHA leadership in order to finalize the scope of work and provide an exchange of
information regarding project development. There are many definitions of the geographical area of NW
Aurora. For the purposes of this project, we defined NW Aurora as the area bound by Yosemite St. to
the west, Potomac St. to the east, E. 6th Ave. to the South and E. Smith St. to the North. A map of this
area is provided in Appendix II.
We used existing and new data collection in order to fulfill the objectives of this project. In order to
create the Resource Directory, existing data were collected through a web-based exploration of adult
healthcare services available in the geographic area of NW Aurora. The data were summarized and
categorized using Microsoft Excel. We then verified the information by calling each resource/service
listed in the directory. We confirmed, corrected and/or added information about the services. The
Resource Directory is located in Appendix X.
In order to identify barriers related to access to care and further identify gaps in resources and services,
new data were collected through key informant interviews and surveys of community members. Seven
key informant interviews were conducted, four with leaders of community organizations and three with
community members who live and thus have unique perspective on the healthcare services in NW
Aurora. Interviews were conducted in person, except for one, which was conducted over the phone due
to scheduling conflicts. Spanish interpreters were used for key informants who did not speak English.
These interviews identified barriers to adult healthcare access, gaps in resources and services, and
existing resources including organizations working to resolve disparities in healthcare access in NW
Aurora.
Eighty surveys of community members were conducted in English and in Spanish at various sites
within NW Aurora. The two primary goals of the survey were to:
1) Determine if members of the community are aware of primary care, mental health, dental, and
specialty care resources in NW Aurora.
2) Identify potential barriers to access to health care for adults in NW Aurora.
Once all of the key informant interviews and surveys were completed, we performed a mixed methods
analysis of the data. We identified themes surrounding the populations most at-risk of not having
healthcare, barriers those populations may face in accessing healthcare services, gaps in services and
resources in the community, organizations and agencies that provide services, and community
perceptions of the services at the University of Colorado Hospital (UCH). The interview notes were
then coded based on the themes identified. Those themes were counted in a table and then summarized
in an extensive narrative. These summaries are provided in Appendix VI. The survey data were entered
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Adult Healthcare Access in Northwest Aurora, Colorado
into an Excel spreadsheet and broken down by question number and whether the survey was in English
or Spanish for comparison. The data were then analyzed based on frequencies of selected responses.
The final component of the project was to deliver a presentation to the AHA staff in conjunction with
the other two Aurora Community Health Assessment Groups. The presentation was given to AHA on
April 17, 2013 at St. Therese Catholic Church in Aurora. Electronic and hard copies of the Resource
Directory and report were provided to AHA in order to enable them to continue their assessment
process of healthcare access and add necessary project components as needed in the future. The slides
from the presentation can be viewed in Appendix IX.
Key Findings
Services Identified and Resource Directory
A comprehensive clinic/provider directory was created for the NW Aurora area concentrating on adult
health services. The search of clinics/providers within NW Aurora identified 71 clinics/providers.
Consequently, most of the clinics/providers were specialists affiliated with University Hospital
Colorado. Overall, there are 7 Primary Care providers/clinics, which encompass: Internal Medicine and
Family Medicine clinics/providers; 7 Mental Health clinics/providers (addiction recovery, behavioral
services, counseling services, and in patient treatment facilities); and 5 oral/dental clinics/providers.
The most significant gaps identified in health services were in the areas of primary care, dental and
mental health. This coincides with the numbers stated above and the key informant interviews and
surveys that are described below. The search of existing data also identified only one urgent care clinic
and one safety net clinic (MCPN).
One provider who was contacted for the secondary data revealed that private practitioners within the
community are having difficulties publicizing their practice to the general public. This practitioner
stated private practitioners open their practice to help their community but many community members
are unaware of their existence, which causes private practices to close. Another gap was identified
between the community cognizance and practitioner advertising.
Key Informant Interviews and Community Survey
Our methods for new data collection involved the completion of key informant interviews and surveys
of the NW Aurora community. We identified known barriers in access to healthcare, the most
important resources in NW Aurora, as well as the gaps in services.
Of the surveys conducted, 62% of respondents were female; the majority of respondents were between
the ages of 26-45 and from a variety of racial and ethnic backgrounds. 48% of respondents identified
themselves as Hispanic or Latino. Overall, only 31% feel there are enough good healthcare services
in NW Aurora - among Spanish surveys, only 9% feel there are enough.
The most commonly cited gap in services in both the interviews and surveys was in primary care. 24%
of survey respondents did not know whether or not primary care services were available in NW Aurora.
Among Spanish surveys, only 17% feel there are any services at all. The second most mentioned
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gap was in dental care - only 34% of respondents knew of any dental care availability in the
community. 43% did not know if mental services were available. Specialty care was also an important
concern, with only 29% of respondents knowledgeable of specialty services available. The complete
data for these survey questions are displayed in Table 2 in Appendix VII and are described in more
detail in this report.
When key informants were asked which populations are most in need of better healthcare services, the
most commonly cited were Hispanics and undocumented residents in the community. The barriers that
these populations face are widespread, many of which came up multiple times during both the
interviews and surveys.
The most commonly mentioned were:
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Lack of insurance
Language barriers
Cultural issues
Transportation
Cost
Of these, cultural issues were most emphasized during interviews, as illustrated in Appendix VI.
Surveys of community members identified many of the same barriers as the key informant interviews,
particularly cost, lack of health insurance, difficulty getting an appointment, not knowing where to go
for care, and lack of transportation. Cost and lack of insurance were the biggest barriers identified by
the community. "Difficulty getting an appointment" was also brought up in an interview as a concern in
the community, as well as a general uncertainty with the quality of care received due to some
experience with rushed and distracted health providers. Along those lines, it was mentioned that there
are not enough providers in general, and that continuity of care is an issue - it is unusual for many
residents to see the same provider twice.
Some specific organizations and resources were identified during key informant interviews as helping
to address some of the barriers cited above. In particular, Aurora Mental Health Center, Tri-County
Health, Moorhead Recreation Center, the Asian Pacific Development Center and some public school
clinics were mentioned as being inclusive of residents and thus helping to address access to care
concerns. The annual 9 News Health Fair came up several times as a critical resource for adult
residents who are otherwise not seeking care.
Recommendations
There was a general consensus among interviewees that a holistic and inclusive community health
clinic is needed in the NW Aurora community. The few clinics that exist can be difficult to navigate
for many residents, in particular those who cannot speak English and those who have cultural
differences that are at odds with the American healthcare system in general. Those without health
insurance often feel they are treated differently and given less attention to their needs by providers and
facility staff as a result of their status, and undocumented residents often choose not to seek care for
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fear of having to provide documentation of their residency in the United States. We believe that patient
navigation services could go a long way for these populations. The UCH system does have patient
navigation services available. However, the UCH system currently feels unknown and unapproachable
to most residents of NW Aurora, despite the array of primary, dental, and specialty care services
offered. Better outreach and an effort to engage in a stronger relationship with the community
surrounding the medical campus would be an important step in improving these perceptions.
Discussions with UCH regarding a medical student-run free clinic should be undertaken, as this would
increase primary care options for NW Aurora. Similar discussions regarding free dental clinics should
take place with the CU Dental School. A partnership with UCH would significantly increase the
amount of services and resources available to the NW Aurora community.
In general, there is a need to increase knowledge and trust in the community about the many resources
that are currently available. While much needs to be done to improve access to care for adults in NW
Aurora, many organizations in the community are making significant progress toward addressing those
barriers that should be acknowledged and utilized to their full potential. Making our resource directory
known and available in public places including AHA is a good first step in this process and we hope it
can continue to be expanded upon as improvements in care are made in the community.
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Adult Healthcare Access in Northwest Aurora, Colorado
Table of Contents
Executive)Summary)..........................................................................................................................)2!
Scope)of)Work)................................................................................................................................)10!
Background)....................................................................................................................................)11!
Methodology)..................................................................................................................................)12!
Results:)Key)Informant)Interviews)..................................................................................................)15!
Results:)Community)Survey)............................................................................................................)18!
Services)Identified)and)Resource)Directory).....................................................................................)20!
Limitations).....................................................................................................................................)22!
References)......................................................................................................................................)24!
Appendix)I:)Scope)of)Work:)Team)Information)................................................................................)25!
Scope)of)Work:)Project)Deliverables)and)Scheduled)Delivery)Dates).................................................)27!
Appendix)II:)Map)of)NW)Aurora)......................................................................................................)29!
NW#Aurora#boundaries#are#defined#as#the#area#bound#by#Yosemite#St.#to#the#west,#Potomac#St.#to#the#
east,#E.#6th#Ave.#to#the#South#and#E.#Smith#St.#to#the#North.#These#boundaries#are#visually#displayed#
above#with#NW#Aurora#in#the#middle#of#the#surrounding#red#lines#on#the#map.)..................................)29!
Appendix)III:)Key)Informant)Interview)Guide)T)Organizational)Level)................................................)30!
Appendix)IV:)Key)Informant)Interview)Guide)T)Community)Resident)...............................................)32!
Appendix)V:)Survey).........................................................................................................................)34!
Appendix)VI:)Summary)of)Key)Informant)Interviews).......................................................................)38!
Appendix)VII:)Survey)Data)..............................................................................................................)41!
Appendix)VII:)Survey)Data)..............................................................................................................)42!
Appendix)VIII:)Secondary)Data)Collection)Tools)..............................................................................)43!
Appendix)IX:)Presentation)to)AHA)..................................................................................................)44!
Appendix)X:)Resource)Directory)......................................................................................................)54!
Addiction)Services)..........................................................................................................................)60!
Alcoholism)Treatment)Program)......................................................................................................)61!
Allergy)............................................................................................................................................)61!
Burn)Care)Specialty)........................................................................................................................)62!
Cardiology)(Heart))..........................................................................................................................)63!
Dental)Services)...............................................................................................................................)63!
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Dermatology)(Skin)Disorders)).........................................................................................................)66!
Endocrinology)(Metabolic)Disorders))..............................................................................................)66!
Gastroenterology)(Digestion)Problems))..........................................................................................)67!
Genetic)Testing)...............................................................................................................................)68!
Hand)Care)......................................................................................................................................)68!
Hematology)(Blood)Disorders))........................................................................................................)69!
Home)Health)Care)Service)..............................................................................................................)69!
Hospital)..........................................................................................................................................)70!
Immunology)...................................................................................................................................)71!
Infectious)Disease)...........................................................................................................................)72!
Integrative)medicine)......................................................................................................................)72!
Internal)Medicine)...........................................................................................................................)73!
Mental)Health)................................................................................................................................)75!
Nephrology)(Kidney)Problems)).......................................................................................................)78!
Neurology)......................................................................................................................................)78!
Obstetrics)&)Gynecology)................................................................................................................)79!
Oncology)(Cancer))..........................................................................................................................)80!
Ophthalmology)(Eye))......................................................................................................................)81!
Orthopedics)(Bones)).......................................................................................................................)82!
Otolaryngology)(Ear,)Nose)and)Throat))..........................................................................................)84!
Pain)Management)..........................................................................................................................)84!
Pharmacy).......................................................................................................................................)85!
Physical)Therapy/Rehabilitation).....................................................................................................)86!
Plastic)and)Reconstructive)Surgery).................................................................................................)88!
Podiatry)(Feet))...............................................................................................................................)88!
Primary)Care)..................................................................................................................................)89!
Pulmonary)Disease)(Respiratory))....................................................................................................)93!
Reproductive)Medicine)...................................................................................................................)95!
Service)Dogs)...................................................................................................................................)95!
Social)Services)................................................................................................................................)96!
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Spine)..............................................................................................................................................)97!
Urgent)Care)....................................................................................................................................)98!
Urology)..........................................................................................................................................)98!
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Adult Healthcare Access in Northwest Aurora, Colorado
Scope of Work
Project Description
The primary goals of this project were
to identify barriers and other factors
related to adult access to health care in
NW Aurora and to establish a resource
directory to identify the services and
resources currently available. The
results from the project can then be
used as a resource to better advocate for
services in NW Aurora, raise necessary funds, and inform good policy for the community that aims to
improve adult access to healthcare. While the resource directory will be used to assess current resources
and potential gaps in service needs in the community, the new information collected from members of
the community through the interviews and surveys assessed the barriers faced in actually accessing
those services and resources.
The resource directory contains information on adult primary, subspecialty, mental health and dental
care as well as hospitals and urgent care facilities available in NW Aurora. The information reported
about each site includes:
1) Basic information on the provider including name, address, telephone number, hours, location
and website (if available)
2) Specific services provided
3) Languages spoken by staff and if interpreter services are available
4) Type(s) of insurance accepted
5) Disability access; and
6) Other services provided including transportation services, patient navigators, and community
health workers.
Methods for obtaining the information used in the report results and resource directory included
internet-based search, contacting each facility by telephone, key informant interviews, surveying of
community members, and meeting with local healthcare organizations. Seven key informant interviews
were carried out with service providers in the community as well as with community residents and 80
community members were surveyed in order to identify barriers and access gaps in adult care.
Team Organization
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The team was comprised of three Master of Public Health (MPH) students, two faculty members and
the community client. Team member pictures and bios are provided in Appendix I.
Anjanette Hawkins served as the principle editor for the project to ensure that all written reports were
professional and thorough. She was also the lead for all secondary data collection and management for
this project in producing the resource directory.
Jessica Kendrick served as the presentation coordinator and ensured that all presentations were well
organized and neat. She was also responsible for collecting and analyzing existing data for the project
as well as collecting new data in regards to creating and conducting the survey and key informant
interviews.
Lyndsay Krisher served as the project coordinator, ensuring that all deliverables were completed in a
timely and thorough manner. She also acted as the primary liaison between the team and the
community client and community members,
coordinating meetings, interviews and phone calls.
She served as the lead on primary (new) data
collection and analysis as part of completing the
overall project objectives.
Background
Community Information
NW Aurora is the most diverse neighborhood in
metro Denver and is located adjacent and to the
east of the city of Denver. The neighborhood went into an economic decline in the 1990s with the
closures of the Lowry Air Force Base, Stapleton Airport and Fitzsimons Army Base. This resulted in a
loss of over 4,000 jobs, decreases in rental values and increases in retail vacancy rates resulting in a
greater influx of immigrants. By the year 2000, 35% of the population was foreign born and by 2010
Hispanics made up 57.1% of the population. Currently, approximately 52% of the families living in
NW Aurora speak a language other than English in the home. The percentage of people living below
the poverty level is double that of the rest of Aurora (34% vs. 16.7%) and 41% of the population has
not graduated from high school. These economic changes within the neighborhood have created
complexities for residents by means of safety, active living, access to healthcare, and transportation.
Residents in NW Aurora have less access to healthcare than other areas in the state of Colorado. Fortyone percent of the population in NW Aurora does not have health insurance. This is dramatically higher
than the uninsured rate of the state of Colorado, which is at 17%. Nearly half of all residents in NW
Aurora have delayed seeking medical care in the past year because of cost. Furthermore, NW Aurora
residents give worse self-reports than in other areas of the state on their health status as 34% describe
their health status as poor or fair in comparison to good or excellent. Residents in NW Aurora also have
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higher incidences of chronic diseases than other nearby neighborhoods. Hence, numerous disparities
exist in access to healthy lifestyles and availability of healthcare resources in NW Aurora.
AHA is a collaboration of community agencies, community members and healthcare providers whose
goal is to create a health care system in Aurora that meets the needs of all residents in the community.
One of the main issues identified by AHA is that too many residents in NW Aurora have limited access
to healthcare. This project was developed by AHA in order to identify the barriers related to adult
access to healthcare and to identify gaps in resources and services in NW Aurora. This project resulted
in three main outcomes:
1) A resource directory of services available in NW Aurora
2) Identification of barriers to adult healthcare access through interviews of key community leaders and
members
3) An assessment of gaps in services and resources in NW Aurora
Methodology
Existing Data Collection
There are many definitions of the geographical area of NW Aurora. For the purposes of this project, we
defined NW Aurora as bound by Yosemite St. to the west, Potomac St. to the east, E 6th Ave. to the
South and E. Smith St. to the north. A map of this area is provided in Appendix II.
In order to determine the resources and services available in NW Aurora we performed a search using
the zip codes 80010, 80045 and 80011 to account for resources in these geographic areas. We used the
following search engines to explore publically available information regarding health services using
search terms relevant to medical, mental and behavioral health, dental, and specific enabling health
services:
Table 1. Summary of Search Engines used for Existing Data Collection
Search Engine URL
Description
www.google.com
General search terms for medical, dental, behavioral & mental
health, and enabling services were combined with the geographical
locations.
www.bing.com
General search terms for medical, dental, behavioral & mental
health, and enabling services were combined with the geographical
locations.
www.medicalquest.com
Allows users to search specifically for Medicaid and CHP+
providers.
www.yellowbook.com
Similar to a phone book, users input a location with a topic and the
address and phone numbers of locations subscribing to the system
are found.
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Search Engine URL
www.needymeds.org
Description
Users can input their zip code on the Free/Sliding Scale/Low-Cost
link in order to find service nearest them.
www.uch.edu
Users can search the University of Colorado Hospital website to
find primary care, specialty care and mental health clinics.
From the sites listed in Table 1, we recorded information for the following areas:
1) Basic information: address, name, hours, email, website, phone number
2) Specific services provided
3) Eligibility criteria: age served, language services provided, type of insurance accepted,
transportation services available, and disability access
After completing the existing data collection, we then vetted the accuracy of the information using a
telephonic verification process. We conducted phone call validations of the existing data using the
script found in Appendix VIII. We confirmed the services available, hours, location, etc. We also
confirmed information on types of insurance accepted and if self-pay, whether or not sliding fee scales
were available. We made adjustments to the resource directory as needed. Contact attempts were
limited to two calls per site. If we reached an answering service we recorded information as
appropriate (hours, location, etc.) and confirmed that the service currently existed. This type of call was
considered the minimum level of acceptable validation.
We also examined data from existing health assessments on demographics of the population in NW
Aurora including income, education level, health insurance status, and healthcare resources. Sources we
used included the US Census Bureau, the Taking Neighborhood to Health to Heart Household Survey
Results, the Colorado Health Access Survey and the Colorado Health Institute. We merged our findings
with another group examining existing data in NW Aurora.
New Data Collection
Key Informant Interviews
The main methods for new data collection were through the completion of key informant interviews
and surveys of community members. The primary goals of the key informant interviews was to gain an
informed perspective of the barriers adult community members face in regards to accessing healthcare
and to identify gaps in resources and services in NW Aurora. AHA was the starting point for our group
as they provided a list of contacts to interview, in addition to our Teaching Assistant at CSPH, Suzy
Shimasaki. The contacts included individuals working in the community through various organizations
and members of the community who reside in NW Aurora and have perspectives on the healthcare
services in the area. We selected four key informants from the list and conducted interviews after Mr.
McLean and Ms. Shimasaki made the initial introductions. Spanish interpreters were used for key
informants who did not speak English. Interviews were conducted in person at an agreed-upon location,
with the exception of one, which was conducted over the phone due to scheduling conflicts. The
interview guides for the organizational level interviewees and for community members were approved
for content and clarity by AHA and can be found in Appendices III and IV.
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Of the 10 informants identified, we were able to conduct interviews with four of them. Two of the
informants who were contacted were either unavailable or unable to complete an interview during the
available time period. In addition, we went out into the community and found three separate female
residents who live in NW Aurora that were willing to be interviewed. We were conducting our survey
of community members at a local park in NW Aurora where the first two women agreed to participate
in the full interview. The third was identified after conducting surveys at Hope Lutheran Church where
Aurora Community Connection, a local organization that serves low-income and immigrant
populations, was hosting a English as a Second Language (ESL) class.
From the key informant interviews, we identified barriers in access to healthcare, the most important
resources in NW Aurora, as well as the resource and service gaps. To ensure anonymity of responses,
the names of key informants are not included in this report. If AHA or others would like to contact any
informants to discuss these issues further than the information provided in this report, a request may be
made through our team to ask the informants for permission to make contact if they choose to be
identified.
Survey
The other method of new data collection utilized was a survey of residents in the NW Aurora
community. Based on the preliminary information we obtained in our key informant interviews, we
developed a survey, with feedback from AHA, to identify
barriers and gaps in resources related to healthcare access
in NW Aurora.
The two primary goals of the survey were to:
1) Determine if members of the community are aware
of primary care, mental health, dental, and specialty care
resources in NW Aurora
2) Identify potential barriers to access to health care
for adults in NW Aurora
We also collected information on race/ethnicity, age and
gender. The survey was conducted in English and in
Spanish. We read the survey questions and answers to
respondents who were unable to read themselves. To conduct the
surveys, our group went to various locations in the NW Aurora area including two grocery stores, King
Soopers on 6th Avenue and Havana and Lowe’s Mercado on Colfax. Unfortunately the managers at
these two grocery stores would not allow us to survey their customers. Some of the surveys completed
were distributed at bus stops along Colfax, Peoria and Havana. We also surveyed community
members at the Moorhead Recreation Center on Havana, went to parks in NW Aurora, an English
as a Second Language (ESL) class at Hope Lutheran Church and finally a health education class for
immigrants and refugees at the Asian Pacific Development Center (APDC). APDC staff helped our
team facilitate the survey, as this group of respondents, largely refugees from Burma and Somalia,
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spoke little English and needed assistance in interpreting the concepts in the survey. Similarly, staff
from Aurora Community Connection hosting the ESL class at Hope Lutheran assisted our team in
facilitating the survey to this Spanish-speaking class.
Ultimately we tried to ensure that we sampled the population of NW Aurora as thoroughly as possible
in the time allowed. The surveys in English and in Spanish are included in Appendix V.
New Data Analysis
Once all key informant interviews and surveys were complete we performed a mixed methods analysis
of the data (i.e., we examined survey results with numerical values combined with narrative
information provided by interviewees). After some discussion we identified themes surrounding the
populations most at-risk of not having healthcare, barriers these populations may face in accessing
healthcare services, gaps in services and resources in the community, organizations and agencies that
provide services, and community perceptions of the services at the University of Colorado Hospital.
The interview notes were then coded based on the themes identified. Those themes were counted in a
table and then summarized in a more in-depth narrative. The summaries are provided in Appendix VI.
The survey data were entered into an Excel spreadsheet and broken down by question number and
whether the survey was in English or Spanish for comparison. The data were then analyzed based on
frequencies of selected responses. We conducted 80 surveys in total: 45 in English and 35 in Spanish.
The data from the surveys are displayed in a table and figure in Appendix VII and described narratively
and graphically below in this report.
Results: Key Informant Interviews
Demographics
Of our seven key informant interviews, six were female and one was male. We did not collect
information on age, race or ethnicity. Two informants spoke Spanish as a first language and therefore
an interpreter was used during those meetings.
Populations without adequate healthcare coverage
All of the key informants clearly cited several populations who are living in NW Aurora without
adequate healthcare coverage. The most commonly described populations were immigrants and
undocumented residents. Refugees and the impoverished were also mentioned. The general consensus
was that there is not enough adequate healthcare service coverage to accommodate the residents of NW
Aurora.
Barriers faced in accessing health services
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There were many barriers cited that informants feel are keeping community members from accessing
adequate healthcare services in NW Aurora. Three themes related to barriers were brought up an equal
number of times during the key informant interviews, as illustrated by Figure 1:
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Cultural issues
Cost
Lack of insurance
These were closely followed
by language and transportation
barriers, as well as issues
around navigating the
healthcare system in general.
Of all barriers, "cultural
issues" was the most
emphasized by informants.
Some of the cultural issues
raised included gender
differences, as some cultures
are very uncomfortable being
seen by a provider of the
opposite sex. Other issues
included privacy concerns, lack
of trust, a general stigma around
mental health services, and a general
miscommunication regarding services and the healthcare system in general. This point is described in
more detail in Appendix VI.
Gaps in Services
The most commonly cited gap in services
among interviewees was in Primary
care. In the NW Aurora area there are
only 1.6 primary care providers per
10,000 residents, which is lower than the
state of Colorado at 9 primary care
providers per 10,000 residents. With a
shortage in primary care providers comes
difficulty in obtaining convenient
appointment times, as well as the
unlikelihood of seeing the same provider
twice. This leads to inconsistent and
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Organizations providing services to help address barriers
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•
•
Aurora Mental Health Center
Tri-County Health
Public school clinics
Moorhead Recreation Center
Metro Community Provider Network
Aurora Health Access
Asian Pacific Development Center
9 News Health Fair
The services provided by these organizations are described
in more detail in Appendix VI.
May 8, 2013
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Adult Healthcare Access in Northwest Aurora, Colorado
often insufficient care overall. Dental care was the next most commonly identified gap and was highly
emphasized as a strong need for adults in the community. In the NW Aurora area there are only 1.1
dental providers per 10,000 residents compared to 6.5 dental providers per 10,000 residents in
Colorado. Specialty care was also noted as particularly lacking.
Other less commonly cited but important gaps:
• Women's health
• Mental health
• Immunizations
• Multicultural health education
• Housing services
• Patient navigation
• Vision services
• Support groups1!
Perceptions of the University of Colorado Hospital Services
Early on in the project it became clear to our group that we needed to gain a better understanding of the
community's perceptions toward the University of Colorado Hospital (UCH) services on the Anschutz
Medical Campus. Although UCH provides extensive services, residents of NW Aurora, for a variety of
reasons, do not often utilize them. We added this question to our interview guide and received an array
of responses. We determined that many residents do not actually know about the resources and
services that are available at UCH, and there is a question regarding whether or not Medicaid patients
are being accepted. In fact, most
informants identified UCH as
unapproachable or "the Ivory Tower."
As a result of insufficient outreach to
the surrounding community, residents
of NW Aurora generally feel
unwelcome going to UCH and feel that
not enough effort is made to make its
services culturally sensitive. High cost
and long wait times were also noted.
A significant issue having to do with
the University's continual expansion
into the surrounding community was
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1
!It should be noted here that for refugee populations, which are highly prevalent in NW Aurora, the Asian Pacific
Development Center provides a support group called Refugees Experience Stress Together (REST) that is aimed at stress
management.!!!
!
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Adult Healthcare Access in Northwest Aurora, Colorado
also raised. It has been realized that the University's efforts to gentrify the area around the campus is
having a negative social and economic impact on the community, leading to many low-income
residents having to relocate out of Aurora. Some fear that much of the work that has been done to
address some of the social and health needs of the community will no longer be needed as the lowincome residents they serve will have been forced out of the area.
Results: Community Survey
Survey Demographics
The majority of survey respondents were female (68%) and between 26 and 45 years of age (63%).
Another 15% were between 46 and 55 years of age, and 9% between 56 and 65. 48% of respondents
identified themselves
as Hispanic or
Latino. Those who
Figure 2: Survey respondent race
identified their race
(78% of respondents)
American!Indian/
Alaskan!Na2ve!
are displayed in
Asian!
Figure 2. It should be
noted that many of
Black!or!African!
the surveys that
American!
indicated "Other" also
Na2ve!Hawaiian!or!
identified themselves
Other!Pacific!Islander!
as Hispanic or Latino,
White!
while other Hispanic
or Latino respondents
Other!
identified themselves
as also being White.
Languages spoken at
home aside from English and Spanish included Persian, Karen (a language from Burma), and Somali.
Therefore, it should be noted that the English survey respondents were not always native English
speakers, as indicated previously with regards to the refugee population surveyed at APDC.
Gaps in Services
Table 2 (located in Appendix VII) displays the response rates to the first five questions of the survey,
addressing our first goal:
Goal 1: Determine if members of the community are aware of primary care, mental health, dental,
and specialty care resources in NW Aurora
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Adult Healthcare Access in Northwest Aurora, Colorado
Overall it was determined that community residents perceive a multitude of gaps in healthcare services
in NW Aurora. Only 31% feel there are enough good healthcare services - among Spanish surveys,
only 9% feel there are enough. 40% overall are unsure if there are enough good services.
Regarding primary care, where residents can get a routine health check-up, 39% overall do not feel
there are services. Among Spanish surveys, only 17% feel there are any services, and 14% are
unsure. 53% of English survey respondents feel there are services for primary care. 24% overall are
unsure if these services exist.
In dental care, 43% of Spanish surveys feel there are not any services for adults. 63% of respondents
overall feel there either are not any dental services or are unsure if any exist.
As far as mental health resources, 43% of respondents overall were unsure if there are any services
available in NW Aurora. 30% of respondents overall feel that mental health services are available. Of
all of the questions, English and Spanish language residents responded most similarly to this question
regarding mental health services.
In specialty care, only 29% of respondents overall feel that services are available. 43% of respondents
overall were not sure, and 24% responded that there are none. Only 17% of Spanish survey
respondents feel there are specialty care services available.
Barriers faced in accessing health services
Goal 2: Identify potential barriers to access to healthcare for adults in NW Aurora
Like the gaps in services, the survey data regarding barriers aligned strongly with the comments from
key informants. Figure 3 below displays the response rates overall of the barriers to access to
healthcare for adults in NW Aurora. The most commonly cited barriers were:
•
•
•
•
•
Cost
Lack of health insurance
Difficulty getting an appointment
Don't know where to go for care
Lack of transportation!
Language barriers, poor services in NW Aurora (which aligns closely with comments from key
informants regarding quality of care uncertainty), lack of childcare and inability to take time off of
work were also frequently cited. In addition, several "other" barriers cited included not being treated
as a "real patient" due to having discounted health insurance, such as Medicaid. Another respondent
mentioned that not having a computer makes it difficult to access services. Cultural issues were a
major barrier recognized by key informants that we did not specifically ask about in the survey;
however difficulty getting an appointment was ranked higher in the survey data.
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Adult Healthcare Access in Northwest Aurora, Colorado
There were some
pronounced differences in
the perceived barriers
between English and
Spanish survey
respondents that can be
viewed in the figure in
Appendix VII. 91% of
Spanish respondents
cited lack of health
insurance as a barrier,
compared to 51% of
English respondents.
Cost and difficulty getting
an appointment were each
cited somewhat more
frequently in Spanish
respondents. Interestingly,
transportation was cited by 64% of English respondents, compared to only 11% of Spanish. This
may be attributable to the fact that many of the English respondents were refugees and therefore may be
less likely to own a car than other residents. Not knowing where to go for care and lack of childcare
services were cited somewhat more often among English respondents, and poor services in NW Aurora
was cited more frequently among Spanish. Not able to take time off work was cited equally.
Services Identified and Resource Directory
Services
Safety Net Clinics: MCPN is the only safety net clinic in the NW Aurora area. MCPN is a non-profit
healthcare organization that provides medical, dental, mental health, substance abuse, pharmacy and
community based services to patients in the NW Aurora area. No families or individuals are turned
away because of an inability to pay. Residents in NW Aurora can receive emergency care regardless of
ability to pay at UCH. Medical emergencies fall
under the Federal Emergency Medical
Where are members of the community
going for primary healthcare?
Treatment and Labor Act (EMTALA).
EMTALA requires most hospitals to provide an
• Denver Health
examination and stabilizing treatment, without
• Commerce City clinic
• MCPN
consideration of insurance coverage or ability to
• Stout Street clinic
pay, when a patient presents to an emergency
• Clinica Tepeyac
room for an emergent medical condition.
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Adult Healthcare Access in Northwest Aurora, Colorado
Primary Care: In the geographic area of NW Aurora there are only 7 primary care providers. Primary
care providers include family medicine and internal medicine physicians. Some of these providers do
accept Medicaid, Colorado
Indigent Care Program (CICP)
Colorado Indigent Care Program (CICP): CICP is not
and have self-pay options.
health insurance. CICP provides funding to clinics and
hospitals so that medical services can be provided at a
Dental Care: In the NW Aurora
discount to Colorado residents that meet eligibility
area there are 5 dental care
requirements for CICP. To be eligible for CICP, the
providers. There are two
patient must meet the following requirements:
providers who provide free to low
• Must be a Colorado resident or migrant farm
cost dental care in NW Aurora,
worker and a U.S. citizen or legal immigrant
the University of Colorado (CU)
• Must have income and resources combined at or
Dental School and Concorde
below 250% of the Federal Poverty Level
Career Dental Hygiene Clinic.
• Cannot be eligible for the Medicaid Program or
The Concorde Career Dental
Child Health Plan Plus
Clinic only provides dental
cleanings at low cost. The CU
To apply, the application must be completed by a clinic
Dental School provides a full
or hospital that is participating in CICP. The applicant
range of dental care to residents
must sign the application within 90 days of the date of
at little to no cost. The CU Dental
service. Under CICP, patients will not have to pay more
School also has urgent/emergent
than 10% of their income in a 12-month calendar period
dental care available even for
for medical services from a clinic or hospital participating
people who are not currently
in CICP.
patients of the school. Patients are
!
seen on a first come first serve
basis. Medicaid is accepted.
Mental Health Care: There are 7 mental health care providers in NW Aurora. The range of services for
mental health includes addiction recovery, behavioral services, counseling services and inpatient
treatment. UCH is one of the main providers of mental health in the area providing both outpatient and
inpatient services.
Specialty Care: UCH is the largest provider of specialty care in NW Aurora. All specialties are
provided here including vision services.
University of Colorado Hospital: UCH is the largest provider of specialty care and primary care in the
area. UCH has numerous primary care clinics and specialty care clinics. In addition, the CU Dental
School is located on the Anschutz Medical Campus. UCH does state they accept Medicaid and the
CICP.
UCH does provide financial assistance for patients. For an individual to be eligible for charitable care
they must be uninsured, their family income must be 250 percent of the Federal Poverty Level or less
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Adult Healthcare Access in Northwest Aurora, Colorado
and the services provided must not be eligible for discount under CICP. The financial assistance may
include waiver of some or all of the patient’s financial responsibility for services received at UCH.
Patients must apply for financial assistance.
Limitations
The timeframe for this project was limited so consequently we were unable to conduct focus groups as
initially planned. Focus groups would have been a great way to reach many of the diverse cultures
living in NW Aurora. However, we believe the survey we conducted was a sufficient alternative to the
focus groups given the time allotted for the project. A second limitation to the project was the inability
to have the survey in languages other than English and Spanish. Since a large portion of the population
in NW Aurora speaks a language other than English and Spanish we were unable to survey these
individuals. Third, we had difficulty finding support from local merchants to conduct the surveys.
Many merchants that we contacted did not allow us to stand in front of their business to survey
residents on how to improve the local healthcare. Therefore many of the community surveys were
conducted at local bus stops along 6th Ave, Colfax Ave, Havana St, and Peoria St. Fourth, the majority
of the individuals we surveyed were between the ages of 26 and 45 years. Hence, the survey results
may not be generalizable to the elderly population of NW Aurora. Finally, contacting the local
providers to add to the resource directory was difficult due to many businesses having varying business
hours, disconnected phone numbers and many of the receptionists became defensive during the
questions. Some of the receptionists would not answer the questions even though we introduced
ourselves at the beginning of the phone call. Thus, some information is missing from the resource
directory as we were unable to either obtain or verify it. !
Recommendations
There was a general consensus among interviewees that a holistic and inclusive community health
clinic is needed in the NW Aurora community. The few clinics that exist (including MCPN) can be
difficult to navigate for many residents, in particular those who cannot speak English and those who
have cultural differences that are at odds with the American healthcare system in general. Those
without health insurance often feel they are treated differently and given less attention to their needs by
providers and facility staff as a result of their status, and undocumented residents often choose not to
seek care for fear of having to provide documentation of their residency in the United States. We
believe that patient navigation services could go a long way for these populations. Federal and State
Grants could be applied for to obtain patient navigation services in NW Aurora. Since patient
navigation services are already available at UCH for many specialties, UCH could partner with the NW
Aurora community in providing these services to the community.
UCH is the largest provider of medical and dental services in the area. However, the community views
UCH as unapproachable. Better outreach and an effort to engage in a stronger relationship with the
community surrounding the medical campus would be an important step in improving these
perceptions. The CU Dental School has an Advanced Clinical Training and Services (ACTS) program
in which fourth-year dental students provide dental services for eight months in an underserved
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Adult Healthcare Access in Northwest Aurora, Colorado
community. We recommend discussing with the Dental School the possibility of having students
perform this work in NW Aurora. Similarly, a medical student-run free clinic that provides primary
care services could be very helpful in NW Aurora. The student-run clinic could take place at a local
community program/organization such as Moorhead Recreation Center. Health Resource and
Administration (HRSA) pre-doctoral grants, AAMC student community service grants and other small
grants could provide funding. UCH also may be willing to fund the student run clinic. Hence, a
partnership with UCH could significantly increase the amount of services and resources to the NW
Aurora community.
We recommend that efforts be made to increase knowledge in the community about the many resources
that are currently available. While much needs to be done to improve access to care for adults in NW
Aurora, many organizations in the community are making significant progress toward addressing those
barriers that should be acknowledged and utilized to their full potential. Making our resource directory
known and available in public places is a good first step in this process and we hope it can continue to
be expanded upon as improvements in care are made in the community. We recommend the resource
directory be made directly available to community members by having copies of it at AHA, Moorhead
Recreation Center, the Asian Pacific Development Center, the library, churches in the community, the
Refugee Center and online at AHA’s website. We recommend the directory be disseminated in both
English and in Spanish. Finally, the directory should be updated on a yearly basis to ensure the
information is current and up-to-date.
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Adult Healthcare Access in Northwest Aurora, Colorado
References
1. Taking Neighborhood Health to Heart (2007-2008) “Household Survey Results.”
2. Colorado Health Access Survey (2011). www.cohealthaccesssurvey.org
3. U.S. Census Bureau (2000). American Fact finder. Selected Census Tracks in Adams County
and City of Aurora, CO. http://factfinder.census.gov/home
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Appendix I: Scope of Work: Team Information
STUDENT TEAM MEMBERS
Anjanette Hawkins Anjanette.hawkins@ucdenver.edu
Anjanette is a MPH candidate with a concentration in Community and
Behavioral Health. She has eleven years of urban pre-hospital clinical
experience and has been an EMT for thirteen years. She has previous
work experience in disaster and emergency response; wilderness survival
and recreational outdoor guiding; and wildlife biological research. Her
interests in public health include emergency and disaster preparedness,
injury prevention, rural health, health improvement, and environmental
health.
Jessica Kendrick, Jessica.Kendrick@ucdenver.edu
Jessica is a MPH candidate with a concentration in Community and
Behavioral Health. She is a physician who specializes in Nephrology at
the University of Colorado School of Medicine and Denver Health
Medical Center. Her interests in public health include disease prevention
and development of management programs for kidney disease as well as
health disparities, specifically reducing racial/ethnic disparities associated
with chronic kidney disease.
Lyndsay Krisher, Lyndsay.Krisher@ucdenver.edu
Lyndsay is a MPH candidate with a concentration in Environmental and
Occupational Health. She works with the Center for Worker Health &
Environment at the Colorado School of Public Health, providing research
and administrative support to several of the Center's programs and
activities. Her public health interests include food safety, community
health protection and health promotion, worksite wellness and health
education. As part of her team responsibilities, Lyndsay acts as primary
liaison with the community client.
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Adult Healthcare Access in Northwest Aurora, Colorado
FACULTY TEAM MEMBERS
Suzy Shimasaki, MPH – DrPH Student, Community and Behavioral
Health, Colorado School of Public Health
suzuho.shimasaki@ucdenver.edu
Suzy received her BA in Sociology from the University of California,
Davis and her MPH in Health Services Policy and Management from the
University of California, Los Angeles. Suzy most recently served as CoDirector of the Equality in Health Initiative and is now the Principal of
Catalysts for Achieving Racial and Ethnic Equity, LLC (CARE Equity).
Her interests include developing the capacities of organizations to provide
culturally and linguistically appropriate services and evaluating such
strategies for reducing health disparities. Suzy also serves on the Board of Directors of the Colorado
Public Health Association, the Board of Directors of the Mile High Japanese American Citizens
League, and the Inclusiveness Project Committee and Basic Human Needs Committee of The Denver
Foundation.
Holly J. Wolf, PhD, MSPH -Colorado School of Public Health and CU
Cancer Center
Holly Wolf is an assistant professor in Community and Behavioral Health and
Epidemiology in the Colorado School of Public Health and teaches community
health assessment, program evaluation and project management. She is
interested in public health and health reform, especially as it relates to chronic
disease prevention and control and community mobilization. She directs the
Colorado Colorectal Screening Program for the medical underserved and is
principal investigator, project epidemiologist and/or project manager for
several research and public health service programs focused on cancer
prevention and control including several assessments around cancer screening
and delivery of care. She is an active member of state and national coalitions,
including the Colorado Cancer Coalition, serving as past Chair and executive committee member, as
well as the National Colorectal Cancer Roundtable steering committee and Co-Chair of the Policy Task
force. She believes it is a very exciting time to increase the role of public health in improving the health
of Americans and look forwards to working with you and your community.
Roles and Responsibilities
Primary Contacts:
-Lyndsay Krisher served as the primary contact for the CSPH team
-Rich McLean served as the primary contact for AHA
Community clients’ roles and responsibility
a. Communicate with team in a timely manner via email or phone
b. Disclose demographics and health insurance status of population
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Adult Healthcare Access in Northwest Aurora, Colorado
c. Disclose any existing patient/community surveys/assessments regarding health access in
Aurora
d. Identify key informants for interviews
e. Identify referral agency for hospitalization discharges, if any
f. Provide team with ongoing advice and support to enable successful engagement with the
community as well as a useful final product
g. Provide expectations regarding project deliverables
Scope of Work: Project Deliverables and Scheduled Delivery Dates
a. Final scope of work that has been investigated and agreed upon by student team, faculty
advisors and AHA (March 6, 2013)
b. Supporting Products
i. Attend community engagement event to meet community and create contacts as well
as to find out information on the community’s health (February 23, 2013)
ii. Secondary data interpretation of existing assessments on demographics of population
including health insurance status, health of the population, patient surveys which
may identify gaps in picture of adult health (March 31, 2013)
1. Synchronization with group 1 (NW Aurora Health Status Project) to merge
findings (April 1, 2013)
iii. Contact list for key informants. Rich McLean provided the initial list (March 1,
2013)
iv. Key Informant Interviews (April 9, 2013)
v. Survey of Community Members (April 15, 2013)
vi. Analysis of Key Informant Interviews (April 20, 2013)
vii. Analysis of Survey Responses (April 20, 2013)
viii. Identification of current service providers including primary care, subspecialty,
mental health and dental care as well as hospitals and urgent care centers in NW
Aurora (April 1, 2013)
ix. Identification of other services including patient navigators, community health
workers, transportation services, language services (April 1, 2013)
x. Identification of programs available to help with access to care including the
Colorado Indigent Care Program (CICP) (April 10, 2013)
c. Resource Directory (Draft complete by March 25, 2013, Final by May 8, 2013)
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Adult Healthcare Access in Northwest Aurora, Colorado
d. Project Final Report that details the methodology and approaches used to collect the
resource information, limitations and an assessment of resource gaps within NW Aurora
(Draft complete by April 17, 2013, Final May 8, 2013)
e. Presentation to summarize the project and results to the client (April 17, 2013)
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Appendix II: Map of NW Aurora
NW Aurora boundaries are defined as the area bound by Yosemite St. to the west, Potomac St. to the
east, E. 6th Ave. to the South and E. Smith St. to the North. These boundaries are visually displayed
above with NW Aurora in the middle of the surrounding red lines on the map.
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Appendix III: Key Informant Interview Guide - Organizational Level
Key Informant Interview Guide- Organizational Level- Aurora Project #2
Introduction: I am [Name] and I am a student at the University of Colorado’s School of Public Health. I am
part of a student project that is creating a resource directory of the health services within North Aurora. This is a
project we are doing as part of our Community Health Assessment class in partnership with Aurora Health
Access. By the end of this project, we are hoping to identify any and all health care services that are available to
adults in North Aurora, as well as identify the barriers to healthcare access that those residents may be facing.
As a result, we will produce a resource guide that can be used by Aurora Health Access and the community as a
whole.
We are conducting interviews in order to gain an informed, on-the-ground perspective of what some of these
services' strengths or gaps may be, as well as the barriers affecting adult access to care, and will use the themes
to inform the resource guide. While we will use themes from these interviews, the interviews themselves will be
strictly anonymous.
Your knowledge into the health system and supporting services of the community would (is) be very valuable, so
thank you so much for taking the time to speak with us today.
(for setting up interview time: and we hope that you will have time to conduct an interview. We anticipate this
interview taking no more than 45 minutes. Could we schedule a time to meet?)
Interviewee Information
Name:
Position/Title:
Location (Clinic, organization, city):
Length of time in Position:
Length of time at Location:
Q: What would you describe as your service area (geographically)?
Q: How would you describe your service population?
Prompts:
Approximately how many people served? Age? Race/Ethnicity? Preferred language? Insured or
Uninsured?
Q: Are there locations or populations within North Aurora that you could identify that do not have adequate
health care coverage? If so, which locations and/or populations?
Prompts:
This can be in medical services, specialty care, behavioral or mental health, dental, emergency services,
etc.
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Adult Healthcare Access in Northwest Aurora, Colorado
Q: Reflecting on the locations and populations you just mentioned, what do you perceive as the barriers they face
in accessing health services?
Prompts: Is there an issue with community members getting transportation to health care services, if so, how
much of a concern do you believe this is within the community?
- Other examples if needed: language, system navigation, cost/insurance, lack of convenient appointment
times, childcare
Q: Do you know of any organizations or agencies that provide services that can help address some of those
barriers?
Q: What facility or health care resource would you consider the most essential to the health of your community?
Why do you think that they are the most essential?
Q: What gaps in services do you see as a concern within the community? In other words, are there any healthrelated services that can help ensure a community's health that are missing in North Aurora?
Prompts:
This can be in medical services, behavioral or mental health, dental, pharmacy, emergency services, etc.
Q: How do you and others in the community perceive the University Hospital services on the Anschutz Medical
Campus?
Prompts:
Are services at UCH utilized by the community?
Are community members comfortable accessing those services? Why or why not?
If residents are not aware that they can access those services - why do you think that might be?
Q: Is there anything else related to what we have discussed today related to health services and barriers to
accessing those services that you'd like to share?
Q: Are there any other people that you think we should talk to? (Community members) Have we covered
everything that you think is important in understanding the health care needs of NW Aurora?
Close. Thank you very much for your time; we recognize and appreciate that it is valuable and in short supply!
We are hoping to be complete with our project by the beginning of May.
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Appendix IV: Key Informant Interview Guide - Community Resident
Key Informant Interview Guide - Community Resident - Aurora Project #2
Introduction: I am [Name] and I am a student at the University of Colorado’s School of Public Health, on the
Anschutz Medical Campus. I am part of a student project that is creating a resource directory of the health
services within North Aurora. This is a project we are doing as part of our Community Health Assessment class
in partnership with Aurora Health Access. By the end of this project, we are hoping to identify any and all health
care services that are available to adults in North Aurora, as well as identify the barriers to healthcare access that
those residents may be facing. As a result, we will produce a resource guide that can be used by Aurora Health
Access and the community as a whole.
We are conducting interviews in order to gain an informed, on-the-ground perspective of what some of these
services' strengths or gaps may be, as well as the difficulties that adults face in accessing health care, and will use
the themes to inform the resource guide. While we will use themes from these interviews, the interviews
themselves will be strictly anonymous.
Your knowledge into the health situation in NW Aurora and the experience of community residents is very
valuable, so thank you so much for taking the time to speak with us today.
(for setting up interview time: and we hope that you will have time to conduct an interview. We anticipate this
interview taking no more than 45 minutes. Could we schedule a time to meet?)
Interviewee Information
Name:
Occupation:
Q: How long have you lived in NW Aurora? _____ years
Q: How would you describe healthcare services in Northwest Aurora?
Prompts:
Are there adequate Primary Care services (to get a routine check up?) Dental? Mental Health?
Q: Are there populations within North Aurora that you could identify that do not have adequate access to health
care services? If so, which populations?
Prompts:
This can be in medical services, specialty care, behavioral or mental health, dental, emergency services,
etc.
Q: Reflecting on the populations you just mentioned, what do you perceive as keeping them from accessing
health services?
Prompts: Is there an issue with community members getting transportation to health care services, if so, how
much of a concern do you believe this is within the community?
- Other examples if needed: language, system navigation, cost/insurance, lack of convenient appointment
times, child care - what is your experience?
Q: Do you know of any organizations or agencies that provide services that can help address some of those
barriers?
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Q: What facility or health care resource would you consider the most essential to the health of your community?
Why do you think that they are the most essential?
Q: What gaps in services do you see as a concern within the community? In other words, are there any healthrelated services that can help ensure a community's health that are missing in North Aurora?
Prompts:
This can be in medical services, behavioral or mental health, dental, pharmacy, emergency services, etc.
Q: How do you and others in the community perceive the University Hospital services on the Anschutz Medical
Campus?
Prompts:
Are services at UCH utilized by the community?
Are community members comfortable accessing those services? Why or why not?
If residents are not aware that they can access those services - why do you think that might be?
Q: Is there anything else related to what we have discussed today related to health services and difficulties in
accessing those services that you'd like to share?
Q: Are there any other people that you think we should talk to? (Community members) Have we covered
everything that you think is important in understanding the health care needs of NW Aurora?
Close. Thank you very much for your time; we recognize and appreciate that it is valuable. We are hoping to be
complete with our project by the beginning of May.
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Appendix V: Survey
English Version
Please help us better serve adults in Aurora!
Hello!
We are a group of students at the Colorado School of Public Health working on a class project to assess the
health care services available for adults in North Aurora. We want to hear from residents of the community to
better understand which health services are available in North Aurora and which areas need improvement. The
survey should only take a few minutes and your responses will be kept anonymous.
Thank you for your time!
Please help us better serve adults in Aurora!
The goal of this survey is to find out what people think and feel about adult health care services in North Aurora.
There are no right or wrong answers. Please answer each question to the best of your ability by marking (þ) the
response that best reflects your opinion. Your responses will remain anonymous.
1. Do you feel there are enough good health care services in North Aurora for adults?
! Yes
! No
! I’m not sure
2. Are there services in North Aurora where you can get a routine health check-up?
! Yes
! No
! I’m not sure
2a. What clinic do you usually go to? __________________________________________
3. Are there oral health/dental health services available for adults in North Aurora?
! Yes
! No
! I’m not sure
4. Are there mental health services (e.g., mental health clinics, therapists) available for adults in North
Aurora?
! Yes
! No
! I’m not sure
5. Is specialty care (example: heart doctors, diabetes doctors) available for adults in North Aurora?
! Yes
! No
! I’m not sure
6. If you or other adults you know have had difficulty getting to a doctor in North Aurora, what do you
think is preventing them from seeing a doctor or getting health care services? (Please check all that
apply.)
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Adult Healthcare Access in Northwest Aurora, Colorado
! Lack of health insurance
! Cost
! Difficulty getting an appointment
! Lack of transportation
! Lack of childcare
! Language barriers (please specify the language you speak at home):
_______________________________
! Not knowing where to go for care
! Not able to take time off of work
! Poor services in North Aurora (there is better health care outside of North Aurora)
! Other (please specify): __________________________________________________________
7. What is your age? ___________
8. What is your gender?
! Male
! Female
9. What is your race? (Please check all that apply.)
! American Indian/Alaskan Native
! Asian
! Black or African American
! Native Hawaiian or Other Pacific Islander
! White
! Other (please specify): ________________
10. What is your ethnicity? (Please check one.)
! Hispanic or Latino
! Not Hispanic or Latino
Thank you!
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Adult Healthcare Access in Northwest Aurora, Colorado
Spanish Version
¡Ayúdenos a atender mejor a los adultos en Aurora!
¡Hola!
Somos un grupo de estudiantes de la Escuela de Salud Pública de Colorado y estamos trabajando en un proyecto
escolar que consiste en evaluar los servicios de atención médica para los adultos en el norte de Aurora.
Queremos conocer la opinión de los residentes de la comunidad para entender mejor qué servicios de salud están
disponibles en el norte de Aurora y qué áreas necesitan mejorar. La encuesta sólo le tomará unos minutos y sus
respuestas serán anónimas.
¡Muchas gracias por su tiempo!
¡Ayúdenos a atender mejor a los adultos en Aurora!
El objetivo de esta encuesta es averiguar qué piensa y cree la gente acerca de los servicios de atención médica
para adultos en el norte de Aurora. No hay respuestas correctas o incorrectas. Por favor responda cada pregunta
lo mejor que pueda y marque (þ) la respuesta que mejor refleje su opinión. Sus respuestas serán anónimas.
1. ¿Cree usted que hay una cantidad suficiente de buenos servicios de atención médica para adultos en el
norte de Aurora?
! Sí
! No
! No estoy seguro
2. ¿Existen servicios en el norte de Aurora a los que puede ir para que le hagan un examen médico general
de rutina?
! Sí
! No
! No estoy seguro
2a. ¿A qué clínica acostumbra ir? __________________________________________
3. ¿Hay servicios de salud oral o dental disponibles para adultos en el norte de Aurora?
! Sí
! No
! No estoy seguro
4. ¿Hay servicios de salud mental (por ejemplo, clínicas de salud mental, terapeutas) disponibles para
adultos en el norte de Aurora?
! Sí
! No
! No estoy seguro
5. ¿Hay servicios de especialistas (por ejemplo, doctores que tratan enfermedades del corazón, diabetes,
etc.) disponibles para adultos en el norte de Aurora?
! Sí
! No
! No estoy seguro
!
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Adult Healthcare Access in Northwest Aurora, Colorado
6. Si usted u otros adultos que conoce han tenido dificultades para ver a un doctor en el norte de Aurora,
¿qué cree usted que les impide ir al doctor o recibir los servicios de atención médica que necesitan?
(Seleccione todas las opciones aplicables.)
! Falta de seguro médico
! Costo
! Dificultad para conseguir una cita
! Falta de transporte
! Falta de guarderías infantiles
! Barreras lingüísticas (especifique el idioma que habla en el hogar):
_______________________________
! No saber a dónde ir para que lo atiendan
! No poder ausentarse del trabajo
! Servicios deficientes en el norte de Aurora (hay mejor atención médica fuera del norte de Aurora)
! Otros (especifique): __________________________________________________________
7. ¿Qué edad tiene? ___________
8. ¿Cuál es su sexo?
! Hombre
! Mujer
9. ¿De qué raza es? (Seleccione todas las opciones aplicables.)
! Indio norteamericano/Nativo de Alaska
! Asiático
! Negro o afroamericano
! Nativo de Hawái o de otra isla del Pacífico.
! Blanco
! Otra (especifique): ________________
10. ¿Cuál es su origen étnico? (Marque una opción.)
! Hispano o latino
! No hispano ni latino
¡Gracias!
!
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Adult Healthcare Access in Northwest Aurora, Colorado
Appendix VI: Summary of Key Informant Interviews
Q2: Are there populations within Northwest Aurora that you could identify that do not have
adequate health care coverage? If so, which populations?
All informants clearly cited several populations who are living in North Aurora without adequate
healthcare coverage. The most commonly described populations were Immigrants (4 comments) and
Undocumented residents (4 comments). Refugees and the Impoverished were also mentioned. The
general consensus was that there is not enough adequate health care service coverage to accommodate
the residents of Northwest Aurora.
Q3: What do you perceive as the barriers they face in accessing health services?
Many issues were raised in response to this question. Three barriers in particular were each cited five
times: lack of insurance, cost, and cultural issues. Language and transportation were close behind with
four comments each. Among these, cultural issues were the most emphasized. Lack of insurance can
be tied to being an undocumented resident, but it could be for other reasons as well, particularly cost.
Some of the cultural issues raised included gender differences - some cultures are very uncomfortable
being seen by a provider of the opposite sex. Other issues included privacy concerns and lack of trust,
a general stigma around mental health services, and a general miscommunication regarding services
and the healthcare system in general. For some, particularly refugee populations, the concept of seeing
a doctor or of preventive care is entirely foreign. Language is a particular problem with regards to the
privacy and lack of trust piece, as many patients may feel uncomfortable speaking to their provider
through an interpreter, which could result in inadequate care due to the fear of disclosing personal
information (2 comments). Another cultural norm is the idea of needing childcare in order to see one's
medical provider - it was explained that some cultures are uncomfortable with "handing their kids to
just anyone" - referring to daycare services offered by some institutions (1 comment). Difficulty
getting an appointment was noted as a concern in the community (2 comments), as well as a general
uncertainty with the quality of care received (1 comment) due to some experience with rushed and
distracted health providers.
A general lack of understanding of how to navigate the healthcare system was also brought up as a
major barrier to seeking healthcare, even with insurance (3 comments). Patient navigation services
could go a long way with some populations, as we know and have seen through the interviews that the
healthcare system can be very difficult to understand for a variety of cultural and linguistic reasons.
Q4: Do you know of any organizations or agencies that provide services that can help address
some of those barriers?
Some organizations were specifically identified as being important in the community for providing
services to address some of these barriers. Aurora Mental Health Center (3 comments), Tri-County
Health (2 comments), and public school clinics (2 comments) were cited the most often. It was unclear
whether or not the public school clinics are always useful to adults, or if having children in the school
would be a prerequisite. The Moorhead Rec Center was identified as being centrally important to the
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Adult Healthcare Access in Northwest Aurora, Colorado
community framework (1 comment). The MCPN clinic was mentioned as being a limited resource (2
comments), as well as Aurora Health Access services (1 comment). Denver Health clinics were noted
once as being an important resource for residents lacking other options. Interestingly, the 9 News
Health Fair was described as being an important resource that accommodates underserved populations,
attracting hundreds of residents every year (1 comment).
A Neighborhood Watch program was identified as helping to address inaccurate or unfounded negative
perceptions of law enforcement by helping to engage those professionals with local residents,
particularly newly arrived refugees and non-English speaking immigrants. The program holds several
multicultural events every year, as well (1 comment). This is felt to be important, as perceptions
around safety can be a significant factor in improving access to healthcare and particularly in regards to
mental health.
The Asian Pacific Development Center (APDC) (1 comment) provides a wide range of multicultural
education classes that are available to low income, non-English speaking residents. The organization
largely serves refugee populations - those currently with the highest need are Burmese and Somali.
Anyone is welcome to utilize APDC services, which include English classes, Job Readiness, Life
Skills, free private tutoring, citizenship, and health classes, among others. Colorado Community
College also offers an English as a Second Language (ESL) program (1 comment), and the Spring
Institute offers classes to address the language barrier, as well (1 comment).
Importantly, one respondent was unsure whether or not there are any resources or organizations in the
community helping to address some of the barriers referenced.
Q5: What facility or healthcare resource would you consider most essential to the health of your
community?
Again, the 9 News Health Fair was brought up as a pivotal resource for healthcare services for adults in
North Aurora (2 comments). Clinics such as these can provide a welcoming avenue for residents who
might not otherwise be able to obtain primary or specialty care services due to lack of insurance, cost,
and some of the other barriers cited earlier. School clinics were identified but again with the
apprehensions cited earlier (2 comments). The mental health services provided by Aurora Mental
Health Center were identified as being critically important for the community's underserved residents
(3 comments). Moorhead Rec Center was noted as an essential resource (2 comments), as was the
Asian Pacific Development Center, especially for refugee and immigrant populations (1 comment). It
is felt that a clinic that operates in a holistic way, providing a variety of healthcare and community
health services is a major need in the community as a whole (2 comments). The MCPN clinic was
mentioned once, as well.
Q6: What gaps in services do you see as a concern within the community?
The most commonly identified gap in services was Primary Care (5 comments). It was explained that
not only is there an issue with getting to see a primary care provider, but the inconsistency with seeing
multiple providers (due to lack of insurance and other barriers) results in insufficient care and lack of
follow-up that could help prevent illness. Dental care was the next most commonly identified gap (2
comments) and was highly emphasized. It was explained that there are dental services for low-income
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Adult Healthcare Access in Northwest Aurora, Colorado
children in North Aurora, but not so for adults. Specialty care was also noted as particularly lacking (1
comment). Women's health, mental health, immunizations, multicultural health education, housing
services, patient navigation, vision, and support groups were each identified once as being important
needs in the community. For refugee populations, it is important to note that the Asian Pacific
Development Center provides a support group program called Refugees Experience Stress Together
(REST) that is aimed at stress management.
Q7: How do you and others in the community perceive the University Hospital Services on the
Anschutz Medical Campus?
As the University Hospital on the Anschutz campus offers an array of services in a central location of
North Aurora, it would be assumed that it would be an important resource to residents in the
surrounding community. This was not found to be the case. In fact, many residents do not actually
know about the resources and services that are available at the Hospital (4 comments), and there is a
question regarding whether or not Medicaid patients are being accepted (1 comment). In fact, most
respondents identified the University Hospital as unapproachable or "the Ivory Tower" (3 comments).
It is not believed that the University Hospital system does any outreach to the surrounding community
(3 comments). Residents generally feel unwelcome going to the University of Colorado Hospital (2
comment) and feel that not enough effort is made to make services culturally sensitive (2 comments).
High cost and long wait times were each noted once.
A significant issue having to do with the University's continual expansion into the surrounding
community was raised (2 comments). It has been realized that the University's efforts to gentrify the
area around the campus is having a negative social and economic impact on the community, leading to
many low-income residents having to relocate out of Aurora. Some fear that much of the work that has
been done to address some of the social and health needs of the community will no longer be needed as
the low-income residents they serve will have been forced out of the area.
Q8: Where are members of the community going for healthcare?
Due to the current lack of adequate healthcare services in Northwest Aurora, many adult residents are
travelling to Denver Health for care, often to the Emergency Department (4 comments) but also the
refugee clinic (1 comment). Some may travel to a clinic in Commerce City that takes low-income
patients (1 comment), and many also utilize the MCPN clinic in Northwest Aurora (2 comments).
However, it was explained that the care at MCPN can be limited, as patients can only raise one health
concern per clinic visit - a separate, subsequent appointment must be made to discuss another health
problem or question.
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Adult Healthcare Access in Northwest Aurora, Colorado
41!
Appendix VII: Survey Data
!
Table 2: Responses to Survey Questions - English and Spanish
!
Survey
Question
Yes
(All)
Yes
(English)
Yes
(Spanish)
No
(All)
No
(English)
No
(Spanish)
Not
Sure
(All)
Not Sure
(English)
Not Sure
(Spanish)
No
Answer
(All)
1.!Do you
feel there are
enough good
health care
services in
North Aurora
for adults?
31%
49%
9%
40%
22%
63%
30%
36%
23%
4%
2.!Are there
services in
North Aurora
where you
can get a
routine health
check-up?
38%
53%
17%
39%
28%
51%
24%
24%
14%
8%
34%
44%
20%
30%
20%
43%
33%
42%
20%
30%
38%
20%
23%
20%
26%
43%
47%
40%
6%
29%
38%
17%
24%
16%
34%
43%
49%
34%
8%
3. Are there
oral
health/dental
health
services
available for
adults in
North
Aurora?
4.!Are there
mental health
services
available for
adults in
North
Aurora?
5. Is specialty
care available
for adults in
North
Aurora?
n=80 (All)
n=45 (English)
n=35 (Spanish)
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Adult Healthcare Access in Northwest Aurora, Colorado
Appendix VII: Survey Data
!
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Adult Healthcare Access in Northwest Aurora, Colorado
Appendix VIII: Secondary Data Collection Tools
Telephone Questionnaire Template
Hello. My name is ________________________, and I am a student at the University of Colorado’s School of
Public Health. I am part of a student group that is conducting an inventory of the health services within
Northwest Aurora as part of our Community Health Assessment class for Aurora Health Access. I am calling to
verify a little information about your service. Do you have a moment for a couple questions?
[If asked, “this information will be used to better inform what services are available within your county and to
determine if there is a service that is currently not provided within you service area.”]
---------------------------------------1) First, can you verify some of the information that I have collected about your organization:
Basic information:
Name:
Address:
Phone numbers:
Specialty:
Email
Website:
Hours of operation:
Specific services provided:
(List)
Eligibility criteria:
What ages are served?
What language services are provided?
What type of insurance is accepted?
Are there any transportation services available?
Is there disability access?
2) What would you consider your service area or region?
3) Do you know of any other organization or provider within your region that provides similar resources, and can
you provide the name of the facility or provider?
That is all of the information that I wanted to verify. Thank you very much for your time.
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Adult Healthcare Access in Northwest Aurora, Colorado
Appendix IX: Presentation to AHA
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Adult Healthcare Access in Northwest Aurora, Colorado
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Appendix X: Resource Directory
NORTHWEST AURORA
HEALTH RESOURCE
DIRECTORY
2013
Produced by the Colorado School of Public Health
Students: Anjanette Hawkins, Jessica Kendrick, and Lyndsay Krisher
Faculty: Suzy Shimasaki and Holly Wolf
!
Northwest!Aurora!Health!Resource!Directory!
!
!
55!
Purpose
The purpose of the resource directory is to identify what health care services are currently
available within Northwest Aurora. This resource directory will also be provided by Aurora
Health Access to the Northwest Aurora community as a health resource guide.
Methodology
The services inventoried within Northwest Aurora included medical, dental, behavioral,
and any specialty services. For the purposes of this directory, Northwest Aurora was defined as
the area bound by Yosemite St. to the west, Potomac St. to the east, E. 6th Ave. to the South and
E. Smith St. to the North.
The resource guide includes the following information: 1) Basic information: name,
address, hours, email, website, phone number; 2) Specific services provided; 3) Eligibility
criteria: age served, language interpretation provided, type of insurance accepted, transportation
services provided by the clinic, disability (wheelchair) access, nearby bus routes, service area,
and any additional notes. The following web addresses were used as search engines:
www.yellowbook.com
www.needymeds.org
www.google.com
www.medicalquest.com
www.bing.com
www.uch.edu
To ensure consistency, accuracy and completeness in the services, telephone confirmation was done
after initial data collection. All clinics and providers were confirmed through telephone calls by team
members following a specific script. If the phone number was disconnected or no answering machine
was available, then the clinic was removed from the list. If there was no answer, but an answering
machine, then the services were identified as unknown.
Disclaimer
This resource guide is a reflection of the services that were available as of April 2013 and does
not account for changes made thereafter. We regret any omissions or errors that may have occurred in
generating the resource directory.
Acknowledgment
This research was supported by the Colorado School of Public Health, University of Colorado.
!
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Table of Contents
Addiction)Services)__________________________________________________________________) 60!
CeDAR5Center!for!Dependence,!Addiction!and!Rehabilitation! ____________________________________!60!
Our!Inheritance!__________________________________________________________________________!60!
Alcoholism)Treatment)Program)_______________________________________________________) 61!
Alcoholics!Anonymous!____________________________________________________________________!61!
Allergy)___________________________________________________________________________) 61!
Allergy,!Asthma,!Immunology!and!Rheumatology!Clinic!at!University!of!Colorado!Hospital! ____________!61!
Burn)Care)Specialty)_________________________________________________________________) 62!
University!of!Colorado!Hospital!Burn!Center! __________________________________________________!62!
Cardiology)(Heart)) _________________________________________________________________) 63!
University!of!Colorado!Hospital!Cardiac!and!Vascular!Center! _____________________________________!63!
Dental)Services)____________________________________________________________________) 63!
Comfort!Dental!__________________________________________________________________________!63!
Concorde!Career!College!Dental5Hygiene!Clinic!________________________________________________!64!
MCPN!North!Aurora!Clinic,!Dental!&!Pharmacy!________________________________________________!64!
Thomas!E.!Daniel!Family!Practice! ___________________________________________________________!65!
University!of!Colorado!Hospital!Dental!Clinic!__________________________________________________!65!
Dermatology)(Skin)Disorders)) ________________________________________________________) 66!
Dermatology!Clinic!at!University!of!Colorado!Hospital! __________________________________________!66!
Endocrinology)(Metabolic)Disorders)) __________________________________________________) 66!
University!of!Colorado!Hospital!Endocrinology!Clinic! ___________________________________________!66!
Gastroenterology)(Digestion)Problems)) ________________________________________________) 67!
University!of!Colorado!Hospital!Comprehensive!Gastroenterology! ________________________________!67!
Genetic)Testing)____________________________________________________________________) 68!
Adult!Medical!Genetics!Clinic!_______________________________________________________________!68!
Hand)Care)________________________________________________________________________) 68!
University!of!Colorado!Hospital!Hand!Center!__________________________________________________!68!
Hematology)(Blood)Disorders))________________________________________________________) 69!
University!of!Colorado!Hospital!Hematology!Clinic! _____________________________________________!69!
Home)Health)Care)Service) ___________________________________________________________) 69!
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!
Artek!Homecare! _________________________________________________________________________!69!
Excellent!Personal!Home!Care!______________________________________________________________!70!
Hospital)__________________________________________________________________________) 70!
University!of!Colorado!Hospital!_____________________________________________________________!70!
Immunology) ______________________________________________________________________) 71!
Allergy,!Asthma,!Immunology!and!Rheumatology!Clinic!at!University!of!Colorado!Hospital! ____________!71!
Infectious)Disease)__________________________________________________________________) 72!
University!of!Colorado!Hospital!Infectious!Disease!Group!Clinic!___________________________________!72!
Integrative)medicine)________________________________________________________________) 72!
The!Center!for!Integrative!Medicine!at!University!of!Colorado!Hospital! ____________________________!72!
Internal)Medicine)__________________________________________________________________) 73!
Allergy,!Asthma,!Immunology!and!Rheumatology!Clinic!at!University!of!Colorado!Hospital! ____________!73!
The!Care!Group,!P.C.!______________________________________________________________________!73!
University!of!Colorado!Hospital!Internal!Medicine! _____________________________________________!74!
Mental)Health)_____________________________________________________________________) 75!
Aurora!Mental!Health!North!Aurora!Counseling!Center! _________________________________________!75!
Community!Connections! __________________________________________________________________!75!
Our!Inheritance!__________________________________________________________________________!76!
Outpatient!Psychiatric!Clinic! _______________________________________________________________!76!
Senior!Health!Center! _____________________________________________________________________!77!
Nephrology)(Kidney)Problems)) _______________________________________________________) 78!
Renal!Diseases!and!Hypertension!Clinic!at!University!of!Colorado!Hospital!__________________________!78!
Neurology)________________________________________________________________________) 78!
University!of!Colorado!Hospital!Neurosciences!Practice!_________________________________________!78!
Obstetrics)&)Gynecology) ____________________________________________________________) 79!
Colorado!Institute!for!Maternal!and!Fetal!Health! ______________________________________________!79!
OB/GYN!Clinic!at!University!of!Colorado!Hospital! ______________________________________________!79!
Oncology)(Cancer))__________________________________________________________________) 80!
University!of!Colorado!Cancer!Center!at!University!of!Colorado!Hospital! ___________________________!80!
University!of!Colorado!Hospital!Radiation!Oncology!!Clinic!_______________________________________!80!
Ophthalmology)(Eye)) _______________________________________________________________) 81!
Burcham!Eye!care!Center!__________________________________________________________________!81!
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University!of!Colorado!Eye!Center!___________________________________________________________!82!
Orthopedics)(Bones))________________________________________________________________) 82!
University!of!Colorado!Hospital!Hand!Center!__________________________________________________!82!
University!of!Colorado!Hospital!Orthopedic!Specialists!__________________________________________!83!
University!of!Colorado!Hospital!Spine!Center!__________________________________________________!83!
Otolaryngology)(Ear,)Nose)and)Throat))_________________________________________________) 84!
University!of!Colorado!Hospital!Ear,!Nose!and!Throat!Clinic!______________________________________!84!
Pain)Management) _________________________________________________________________) 84!
The!Pain!Clinic!at!University!of!Colorado!Hospital!______________________________________________!84!
Pharmacy) ________________________________________________________________________) 85!
King!Soopers!Pharmacy! ___________________________________________________________________!85!
MCPN!North!Aurora!Clinic,!Dental!&!Pharmacy!________________________________________________!86!
Physical)Therapy/Rehabilitation)______________________________________________________) 86!
Rehabilitation!Therapy!at!Anschutz!__________________________________________________________!86!
Spalding!Rehabilitation!Hospital!____________________________________________________________!87!
Plastic)and)Reconstructive)Surgery) ____________________________________________________) 88!
University!of!Colorado!Hospital!Plastic,!Reconstructive,!Cosmetic!and!Hand!Surgery!Group!____________!88!
Podiatry)(Feet)) ____________________________________________________________________) 88!
University!of!Colorado!Hospital!Podiatry!Clinic! ________________________________________________!88!
Primary)Care)______________________________________________________________________) 89!
Asian!Pacific!Development!Center!___________________________________________________________!89!
MCPN!North!Aurora!Clinic,!Dental!&!Pharmacy!________________________________________________!90!
MCPN!Potomac!St!Health!Center!____________________________________________________________!90!
The!Care!Group,!P.C.!______________________________________________________________________!91!
University!of!Colorado!Hospital!Internal!Medicine! _____________________________________________!91!
University!of!Colorado!Hospital!Seniors!Clinic! _________________________________________________!92!
Women's!Integrated!Services!in!Health!(WISH)!Clinic!for!Women! _________________________________!92!
Pulmonary)Disease)(Respiratory))______________________________________________________) 93!
Allergy,!Asthma,!Immunology!and!Rheumatology!Clinic!at!University!of!Colorado!Hospital! ____________!93!
COPD!Center!at!University!of!Colorado!Hospital! _______________________________________________!93!
University!of!Colorado!Hospital!Pulmonary!Clinic! ______________________________________________!94!
Reproductive)Medicine)______________________________________________________________) 95!
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Advanced!Reproductive!Medicine!Center!at!University!of!Colorado!Hospital!________________________!95!
Service)Dogs) ______________________________________________________________________) 95!
Canine!Partners!of!the!Rockies! _____________________________________________________________!95!
Social)Services)_____________________________________________________________________) 96!
Asian!Pacific!Development!Center!___________________________________________________________!96!
Association5Community!___________________________________________________________________!96!
Rights!for!All!People!______________________________________________________________________!97!
Spine) ____________________________________________________________________________) 97!
University!of!Colorado!Hospital!Spine!Center!__________________________________________________!97!
Urology)__________________________________________________________________________) 98!
Urology!and!Urodynamics!Clinic! ____________________________________________________________!98!
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Addiction Services
CeDAR-Center for Dependence, Addiction and Rehabilitation
1693 N. Quentin St,
Aurora, CO 80045
Phone: (720) 848-3000
Website: http://www.uch.edu/conditions/addictions/
Email: N/A
Hours: Scheduled Admissions 24 hours a day, 7 days a week
Services: Residential treatment for adults, comprehensive detoxification, medical stabilization and
assessment services, professional four day residential evaluation, extended residential treatment 30, 60,
and 90 day programs
Eligible Patients: 18 and older
Interpretation Available: No
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: Yes. Airport pickup at admission is easily arranged. Transportation is also
available for all off-site appointments and meetings during primary treatment
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Nationwide
Notes: N/A
!
____________________________________________________________________________!
Our Inheritance
1532 Galena St Suite 210
Aurora, CO 80010
Phone: 303-537-4114
Website: http://ourinheritance.net/
Email: N/A
Hours: Monday - Friday 9am-6pm
Services: Drug and alcohol counseling: substance abuse counseling, group substance abuse counseling,
relapse prevention, recovery maintenance, HIV testing, counseling HIV/AIDS, STD testing, DUI
education/therapy, breathalyzers and urinalysis, alcohol and drug free social activities
General counseling: mentoring, motivational speaking, anger management, stress management,
cognitive thinking, parenting counseling, healthy relationships, peer coaching or mentoring, life skills,
employment counseling, offender services, and faith based support
Eligible Patients: All ages
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!
Interpretation Available: Spanish
Insurance: Sliding scale
Transportation Available: No
Accessible Bus Routes: Routes 15, 15L, and 105
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Alcoholism Treatment Program
Alcoholics Anonymous
10242 E 16th Ave
Aurora, CO 80010
Phone: (303) 366-3622
Website: http://www.aa.org/?Media=PlayFlash
Email: N/A
Hours: Meeting times vary, please contact for more details
Services: Helps achieve and maintain sobriety through fellowship with other men and women
Eligible Patients: 18 and older
Interpretation Available: Spanish meetings available
Insurance: No dues or fees required
Transportation Available: No
Accessible Bus Routes: Routes 20, 15, and 105
Disability Access: Not at this location, Contact central office for disability access: 303-322-5636, 303322-4440 (24 hour)
Service Area: Nationwide
Notes: N/A
!
Allergy
Allergy, Asthma, Immunology and Rheumatology Clinic at University of
Colorado Hospital
Anschutz Outpatient Pavilion 1635 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-1940
Website: http://www.uch.edu/conditions/allergy/get-care/
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Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Joint aspirations, injections, allergy shots, allergy skin test, pulmonary function tests, skin
biopsies, asthma, and immune diseases
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Burn Care Specialty
University of Colorado Hospital Burn Center
Anschutz Outpatient Pavilion, 7th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0747
Website: http://www.uch.edu/conditions/burns/
Email: N/A
Hours: Monday-Friday 9am to 5pm
Services: Comprehensive wound care for all burns, frostbite, inhalation injury, chemical burns; routine
consultation with acute pain service, occupation, physical and nutrition therapy, progressive
resuscitation techniques, and an on-site physical rehabilitation unit
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Cardiology (Heart)
University of Colorado Hospital Cardiac and Vascular Center
Anschutz Inpatient Pavilion, 3rd floor North Wing, 1665 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-5300
Website: http://www.uch.edu/conditions/heart-circulation-conditions/get-care/
Email: N/A
Hours: Monday-Friday 8am to 5pm
Services: Treatments for heart diseases, heart birth defects, and heart conditions
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Dental Services
Comfort Dental
10401 E Colfax Ave
Aurora, CO 80010
Phone: (303) 344-2273
Website: www.comfortdental.com
Email: N/A
Hours: Monday- Friday 7:30 to 7:30, Saturday 7:30 to 1:30pm
Services: Braces and Dental cleaning
Eligible Patients: All ages
Interpretation Available: Spanish only
Insurance: All insurance plans accepted. Welcomes uninsured, underinsured, low income, and self-pay
Transportation Available: No
Accessible Bus Routes: Routes 15, 15L, and 105
Disability Access: Yes
Service Area: Nationwide
Notes: N/A
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!
____________________________________________________________________________!
Concorde Career College Dental-Hygiene Clinic
111 N Havana St
Aurora, CO 80010
Phone: (303) 861-1151
Website: http://www.concorde.edu/campus/aurora
Email: N/A
Hours: Monday-Friday 8am to 10pm
Services: Dental cleaning only
Eligible Patients: All ages
Interpretation Available: No translation services
Insurance: All insurance accepted. Welcomes uninsured, underinsured, low income
Transportation Available: Unknown
Accessible Bus Routes: Route 105
Disability Access: Yes
Service Area: Aurora
Notes: N/A
____________________________________________________________________________!
MCPN North Aurora Clinic, Dental & Pharmacy
3292 Peoria St
Aurora, CO 80010
Phone: (303) 343-6130
Website: http://www.mcpn.org/
Email: N/A
Hours: Monday, Tuesday, Thursday, and Friday 8am-4:30pm, Wednesday 9:30am to 5pm CLOSED
12pm to 1pm
Services: Immunizations, chronic disease management, prenatal care and services, clinical initiatives:
diabetes, asthma, immunization, and Women's Health
Education
services: case management, AmeriCorps service learning programs, health education classes, and
Healthy Start Project
Eligible Patients: All ages
Interpretation Available: Spanish
Insurance: CICP, Medicaid, Medicare, and self-pay
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Transportation Available: Unknown
Accessible Bus Routes: Route 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
Thomas E. Daniel Family Practice
1101 Havana St
Aurora, CO 80010
Phone: (303) 366-3577
Website: N/A
Email: N/A
Hours: Tuesday-Thursday 10am to 5pm, Friday 10am to 1pm
Services: Cleanings, Crowns, Oral surgery, Braces, and X-rays
Eligible Patients: Ages 6 and older
Interpretation Available: None
Insurance: All major insurance accepted. Does not accept HMO
Transportation Available: No
Accessible Bus Routes: Routes 10 and 105
Disability Access: Yes
Service Area: Aurora
Notes: N/A
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____________________________________________________________________________!
University of Colorado Hospital Dental Clinic
13065 E. 17th Ave
Aurora, CO 80045
Phone: (303) 724-5505
Website: http://www.dentalfacultypractice.com/index.html
Email: N/A
Hours: Monday-Friday 8am to 5pm, CLOSED for lunch 12pm to 1pm
Services: Low cost to no cost dental care that includes urgent/emergent dental cleanings, crowns, oral
surgery, braces, and x-rays
Eligible Patients: All ages
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Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: Located on the ground floor of the School of Dental Medicine
!
Dermatology (Skin Disorders)
Dermatology Clinic at University of Colorado Hospital
Anschutz Cancer Pavilion, 3rd floor 1665 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0500
Website: www.uch.edu/conditions/skin-conditions/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: acne, psoriasis, eczema, warts, hair loss, birthmarks, rosacea, spider veins,
vitiligo, and increased sweating
Eligible Patients: 18 and older
Interpretation Available: Yes
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Endocrinology (Metabolic Disorders)
University of Colorado Hospital Endocrinology Clinic
Anschutz Outpatient Pavilion, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2650
Website: http://www.uch.edu/conditions/diabetes-endocrine/
Email: N/A
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Hours: Monday-Thursday 8am to 4:30 pm, Friday 8am to 4 pm
Services: Conditions treated: diabetes, lipid disorders, menopause, obesity, osteoporosis, pituitary
disorders, thyroid cancer, and thyroid disorders
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: Located on the ground floor of the School of Dental Medicine
!
Gastroenterology (Digestion Problems)
University of Colorado Hospital Comprehensive Gastroenterology
Anschutz Outpatient Pavilion, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2777
Website: http://www.uch.edu/conditions/digestive-liver-pancreas/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Conditions treated: acid reflux, crohn's disease, ulcers, gallstones, hepatitis, irritable bowl
syndrome, celiac sprue disease, colitis, colon cancer, colon polyps, esophageal cancer, liver disease,
liver cancer, liver transplant, pancreatic cancer, pancreatitis, and anal and rectal cancer,
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Genetic Testing
Adult Medical Genetics Clinic
Anschutz Inpatient Pavilion, 3rd floor 12605 E. 16th Ave
Aurora, CO 80045
Phone: (720) 848-0782
Website: http://www.uch.edu/conditions/genetics/get-care/
Email: N/A
Hours: Monday-Friday 8am to 5pm
Services: Testing for genetic disorders that examine the DNA molecule, enzymes, chromosomes, and
proteins that determine inherited diseases or a person's ancestry
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Hand Care
University of Colorado Hospital Hand Center
Anschutz Outpatient Pavilion, 1665 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-0485
Website: http://www.uch.edu/conditions/bones-joints-muscle/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Conditions treated: carpal tunnel syndrome, distal radius fractures, hand injuries, hand
surgery, wrist reconstruction, limb preservation, and trigger finger
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
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Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Hematology (Blood Disorders)
University of Colorado Hospital Hematology Clinic
Anschutz Cancer Pavilion, 2nd floor, 1665 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0300
Website: http://www.uch.edu/conditions/blood/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: anemia, bleeding disorders, clotting disorders, hemochromatosis, and
leukemia
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Home Health Care Service
Artek Homecare
10333 E Colfax Ave Suite B
Aurora, CO 80010
Phone: (720) 858-9200
Website: artekhomehealth.com
Email: artekhomecare@hotmail.com
Hours: Monday -Friday 8am to 5pm
Services: Specializes with the elderly and disabled to provide home health care, personal care, home
maker needs, and relative care
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Eligible Patients: 18 and older
Interpretation Available: Mongolian, Polish, and Armenian
Insurance: Medicaid
Transportation Available: Yes, depending on program
Accessible Bus Routes: Routes 15, 15L, and 105
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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____________________________________________________________________________!
Excellent Personal Home Care
9705 E Colfax Ave
Aurora, CO 80010
Phone: (303) 343-3400
Website: Unknown
Email: N/A
Hours: Monday - Friday 8:30 to 5pm
Services: Primary care, personal care and homemaker services
Eligible Patients: All ages
Interpretation Available: Russian
Insurance: Medicaid
Transportation Available: No
Accessible Bus Routes: N/A
Disability Access: N/A- provide access at client's home
Service Area: Aurora/Denver Metro
Notes: N/A
!
Hospital
University of Colorado Hospital
1635 Aurora Ct, Suite 1101
Aurora, CO 80045
Phone: (720) 848-0000
Website: http://www.uch.edu/
Email: N/A
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Hours: 24 hours a day, 7 days a week
Services: Patient resource center, spiritual care, palliative care, patient representative, pharmacy
services, social workers, and interpreting/translation services
Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
Immunology
Allergy, Asthma, Immunology and Rheumatology Clinic at University of
Colorado Hospital
Anschutz Outpatient Pavilion 1635 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-1940
Website: http://www.uch.edu/conditions/allergy/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Joint aspirations, injections, allergy shots, allergy skin test, pulmonary function tests, skin
biopsies, asthma, and immune diseases
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Infectious Disease
University of Colorado Hospital Infectious Disease Group Clinic
Anschutz Outpatient Pavilion, 7th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0191
Website: www.uch.edu/conditions/infections-diseases/get-care/
Email: N/A
Hours: Monday, Tuesday, Wednesday, Friday 8am to 4:30 pm, Thursday 9am to 4:30 pm
Services: HIV/AIDS primary care, antibiotic therapy program, sexually transmitted diseases, hospitalacquired infections, infections complication from organ transplants, and international traveler's health
services
Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Integrative medicine
The Center for Integrative Medicine at University of Colorado Hospital
Anschutz Outpatient Pavilion, 5th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1090
Website: www.uch.edu/conditions/integrative-medicine/
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Physician-managed care that emphasizes the wellness and healing of the entire person
Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
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Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Internal Medicine
Allergy, Asthma, Immunology and Rheumatology Clinic at University of
Colorado Hospital
Anschutz Outpatient Pavilion 1635 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-1940
Website: http://www.uch.edu/conditions/allergy/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Joint aspirations, injections, allergy shots, allergy skin test, pulmonary function tests, skin
biopsies, asthma, and immune diseases
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
____________________________________________________________________________!
The Care Group, P.C.
750 Potomac St #111
Aurora, CO 80011
Phone: (303) 343-3121
Website: http://thecaregrouppc.net/
Email: info@caregrouppc.net
Hours: Monday-Friday 8am to 5pm, special extended hours throughout month
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Services: Care of acute and chronic medical problems, physical examinations, preventive care,
acupuncture, light therapy, massage therapy, nutritional counseling, hormone balancing, cholesterol and
blood pressure screening, routine gynecological care: PAP smears and family planning, treatment of
common skin disorders and occupational health problems, and minor outpatient surgical procedures
Eligible Patients: 18 years and older
Interpretation Available: No
Insurance: All insurances EXCEPT Medicare or Medicaid
Transportation Available: No
Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
____________________________________________________________________________!
University of Colorado Hospital Internal Medicine
Anschutz Outpatient Pavilion 1635 Aurora Court
Aurora, CO 80045
Phone: (720) 848-2300
Website: www.uch.edu/locations/get-care/um-anschutz/#conditions-treated/services-offered
Email: N/A
Hours: Monday-Friday 8am to 5pm, same day appointments available
Services: Annual physicals, skin care, diabetes, emphysema, Women's health services, heart: prevention
and disease wellness care, pulmonary care, sore throat, sports physicals, sprains, and urgent care
Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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Mental Health
Aurora Mental Health North Aurora Counseling Center
1646 Elmira St
Aurora, CO 80010
Phone: (303) 617-2300
Website: http://www.auhmc.org
Email: info@aumhc.org
Hours: Monday - Thursday, 8:00 am - 7:00 pm, Friday 8:00 am - 5:00 pm
Services: Individual and group therapy, couples therapy, older adult services, intensive outpatient and
inpatient services, day treatment services, preventative and wellness classes, offenders program,
residential program, psychological testing, psychiatric services, life coaching program
Eligible Patients: All ages
Interpretation Available: Spanish, Arabic, Please call to inquire about other language services
Insurance: Medicaid, Blue Cross Blue Shield, Aetna, United Behavioral Health Care, and TRICOR
Transportation Available: No
Accessible Bus Routes: Routes 20, 105, 15, and 15L
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
____________________________________________________________________________!
Community Connections
10004 E Colfax Ave
Aurora, CO 80010
Phone: (303) 739-9631
Website: http://www.bhicares.org
Email: N/A
Hours: Tuesday - Saturday 10am to 2:30pm
Services: Drop-In counseling, personal empowerment and wellness, food bank, assessment and
evaluation, outpatient treatment and counseling, job skills training, medication management, case
management, dual diagnosis programs, wrap-around services, and emergency services
Eligible Patients: 18 and older
Interpretation Available: No
Insurance: Medicaid
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Transportation Available: Yes- personal van for pick-up and drop-off
Accessible Bus Routes: Route 15
Disability Access: Yes
Service Area: Aurora/Adams and Arapahoe Counties
Notes: N/A
!
____________________________________________________________________________!
Our Inheritance
1532 Galena St Suite 210
Aurora, CO 80010
Phone: 303-537-4114
Website: http://ourinheritance.net/
Email: N/A
Hours: Monday - Friday 9am to 6pm
Services: Drug and alcohol counseling: substance abuse counseling, group substance abuse counseling,
relapse prevention, recovery maintenance, HIV testing, counseling HIV/AIDS, STD testing, DUI
education/therapy, breathalyzers and urinalysis, alcohol and drug free social activities
General counseling: mentoring, motivational speaking, anger management, stress management,
cognitive thinking, parenting counseling, healthy relationships, peer coaching or mentoring, life skills,
employment counseling, offender services, and faith based support
Eligible Patients: All ages
Interpretation Available: Spanish
Insurance: Sliding scale
Transportation Available: No
Accessible Bus Routes: Routes 15, 15L, and 105
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
____________________________________________________________________________!
Outpatient Psychiatric Clinic
Anschutz Medical Campus, Bldg. 500, 2nd floor West Wing, 13001 E. 17th Place
Aurora, CO 80045
Phone: (303) 724-1000
Website: http://www.uch.edu/conditions/outpatient-psychiatric/
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Email: N/A
Hours: Monday and Friday 8am to 5pm; Wednesday 1:30pm to 5pm; Tuesday and Thursday 9am to
6pm
Services: Multisystem therapy, intensive family therapy, community based psychiatry, medication
maintenance, relationships, treatment of all major psychiatric conditions
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
____________________________________________________________________________!
Senior Health Center
The Medical Center of Aurora, North Campus 700 Potomac St
Aurora, CO 80011
Phone: (303) 306-4321
Website: http://www.auroramed.com/conditions_we_treat/behavioral_health_for_seniors/index.htm
Email: N/A
Hours: Monday- Friday 8am to 5pm
Services: Short-term intensive hospital based psychiatric treatment for seniors including 24-hour
nursing care, medical support, structured activities, case management, assistance with daily living
activities
Eligible Patients: Ages 55 and older
Interpretation Available: Spanish available
Insurance: Medicaid, Medicare, accepts most major insurance plans. Self-pay option is also available.
Transportation Available: No
Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
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Nephrology (Kidney Problems)
Renal Diseases and Hypertension Clinic at University of Colorado Hospital
Anschutz Outpatient Pavilion, 7th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0749
Website: www.uch.edu/conditions/kidney-bladder-urinary/get-care
Email: N/A
Hours: Tuesday and Wednesday 1pm to 5pm
Services: Conditions treated: kidney diseases and hypertension
Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Neurology
University of Colorado Hospital Neurosciences Practice
Anschutz Outpatient Pavilion, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2080
Website: http://www.uch.edu/conditions/brain-nerves/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Conditions treated: Alzheimer's Disease, back pain, brain cancer, carpal tunnel syndrome,
dementia, vertigo, epilepsy, multiple sclerosis, Parkinson disease, pituitary tumors, sleep disorders, spine
conditions, and stroke
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
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Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Obstetrics & Gynecology
Colorado Institute for Maternal and Fetal Health
Anschutz Outpatient Pavilion, 3rd floor 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1060
Website: www.maternalfetalinstitute.org/contact-us
Email: N/A
Hours: Monday and Thursday 8am to 7pm, Tuesday, Wednesday, and Friday 8am to 4:30pm
Services: Pregnancy, childbirth and newborn care, high-risk pregnancy, and maternal fetal medicine
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
OB/GYN Clinic at University of Colorado Hospital
Anschutz Outpatient Pavilion, 3rd floor 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1060
Website: www.uch.edu/conditions/women-health/get-care
Email: N/A
Hours: Monday and Thursday 8am to 7pm, Tuesday, Wednesday, Friday 8am to 4:30pm
Services: Annual exams, birth control management, breast health, cervical dysplasia, female pelvic
medicine and reconstructive surgery, menopause, high-risk pregnancy, menstrual disorders, pelvic organ
prolapse, prenatal care, uterine disorders, and sexual concerns
Eligible Patients: 18 and older
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Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Oncology (Cancer)
University of Colorado Cancer Center at University of Colorado Hospital
Anschutz Cancer Pavilion 1665 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0300
Website: http://www.uch.edu/colorado-cancer-center/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: National Cancer Institute designated Comprehensive Cancer Center. Multidisciplinary team
approach to care, treatment of all cancer types, cancer research
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Radiation Oncology Clinic
Anschutz Cancer Pavilion 1665 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0100
Website: www.uch.edu/conditions/radiation-oncology-clinic/
Email: N/A
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Hours: Monday-Friday 8am to 4pm
Services: Stereotactic radiosurgery, brachytherapy, biologic-based radiotherapy, gamma knife therapy,
tomotherapy
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Ophthalmology (Eye)
Burcham Eye care Center
750 Potomac St #223
Aurora, CO 80011
Phone: (303) 340-4600
Website: http://denver-eye.com
Email: burchameyecare@gmail.com
Hours: Monday - Friday 8am to 5pm
Services: Basic eye exams, medical eye exams (diabetic, double vision, dry eye evaluation, eye plug
insertion, evaluation for retinal problems, glaucoma, infections and traumas of eye), eye surgeries
(cataracts, eye muscle, LASIK, pteryugium surgery, reconstructive eye surgery, glaucoma treatment),
and contact lens fittings
Eligible Patients: All ages
Interpretation Available: No
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Aurora
Notes: N/A
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____________________________________________________________________________!
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University of Colorado Eye Center
1675 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2020
Website: http://www.uch.edu/conditions/eyes/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Routine/annual eye health exams, functional and cosmetic eye and eyelid surgery, glasses
prescription exams, retina consultations, procedures and surgery, cornea consultations, procedures and
surgery, glaucoma consultations, procedures and surgery, and refractive surgery (LASIK)
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Orthopedics (Bones)
University of Colorado Hospital Hand Center
Anschutz Outpatient Pavilion, 1665 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-0485
Website: http://www.uch.edu/conditions/bones-joints-muscle/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Conditions treated: carpal tunnel syndrome, distal radius fractures, hand injuries, hand
surgery, wrist reconstruction, limb preservation, and trigger finger
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
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Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Orthopedic Specialists
Anschutz Outpatient Pavilion, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1900
Website: http://www.uch.edu/conditions/bones-joints-muscle/
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: joint replacement, meniscus tears, rotator cuff injuries, shoulder
dislocation, sprains, strains, fractures, ligament and cartilage tears, tendonitis, bursitis, tennis elbow,
arthritis
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Spine Center
Anschutz Outpatient Pavilion 1635 Aurora Ct, St 4200
Aurora, CO 80045
Phone: (720) 848-1980
Website: http://www.uch.edu/conditions/back-neck/spinecenter/
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: artificial disc, back pain, herniated disc, spinal stenosis
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
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Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Otolaryngology (Ear, Nose and Throat)
University of Colorado Hospital Ear, Nose and Throat Clinic
Anschutz Outpatient Pavilion, 6th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2820
Website: www.uch.edu/conditions/ear-nose-throat
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: allergies, ear mass growth treatment, deviated septum, vertigo, earaches,
ear infections, eardrum perforations, facial paralysis, hearing loss, facial plastic and reconstructive
surgery, sinusitis/sinus headache, speech rehabilitation, dysphagia, taste and smell disorders, tinnitus
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
!
Pain Management
The Pain Clinic at University of Colorado Hospital
1635 Aurora Ct, Suite 1101
Aurora, CO 80010
Phone: (720) 848-1970
Website: http://www.uch.edu/conditions/chronic-pain/get-care/
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Email: N/A
Hours: Monday-Friday 8am to 4:30pm, CLOSED 12pm to 1pm
Services: Condition treated chronic pains, especially: neck and back pain, headaches, neuropathy, and
terminal illness including cancer
Eligible Patients: 18 and older
Interpretation Available: Language Services provided please call for details
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Pharmacy
King Soopers Pharmacy
655 Peoria St
Aurora, CO 80011
Phone: (303) 364-9196
Website: www.kingsoopers.com
Email: N/A
Hours: Sunday 10am to 6pm, Monday - Friday 8am to 9pm, Saturday 9am to 6pm
Services: Prescription refill, order new prescriptions, diabetic needs, drug information, wellness
services, vaccinations, health information, Medicare information, employer services, and health matters
information
Eligible Patients: All ages
Interpretation Available: No
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 121, 6, and 10
Disability Access: Yes
Service Area: Aurora
Notes: N/A
!
____________________________________________________________________________!
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MCPN North Aurora Clinic, Dental & Pharmacy
3292 Peoria St
Aurora, CO 80010
Phone: (303) 343-6130
Website: http://www.mcpn.org/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm CLOSED 12pm to 1pm
Services: Immunizations, chronic disease management, prenatal care and services, clinical initiatives:
diabetes, asthma, immunization, and Women's Health
Education
services: case management, AmeriCorps service learning programs, health education classes, and
Healthy Start Project
Eligible Patients: All ages
Interpretation Available: Spanish
Insurance: CICP, Medicaid, Medicare, and self-pay
Transportation Available: Unknown
Accessible Bus Routes: Route 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Physical Therapy/Rehabilitation
Concentra North Aurora Urgent Care
3350 Peoria St Suite 190
Aurora, CO 80010
Phone: (303) 340-3053
Website: http://www.concentra.com/
Email: N/A
Hours: Monday-Friday 7am to 5 pm
Services: Occupational, urgent care, physical therapy and wellness services
Eligible Patients: All ages
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Route121
Disability Access: Yes
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Service Area: Aurora
Notes: N/A
!____________________________________________________________________________!
Rehabilitation Therapy at Anschutz
Anschutz Outpatient Pavilion, 1635 Aurora Ct, Suite 4200
Aurora, CO 80045
Phone: (720) 848-2000
Website: www.uch.edu/locations/get-care/rt-anschutz/
Email: N/A
Hours: Monday-Friday 7am to 6pm, Saturday 7am to 1pm
Services: Physical therapy, occupational therapy, speech therapy, inpatient rehabilitation, aquatic
therapy
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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____________________________________________________________________________!
Spalding Rehabilitation Hospital
900 Potomac St
Aurora, CO 80011
Phone: (303) 367-1166
Website: http://www.spaldingrehab.com/
Email: N/A
Hours: Scheduled admissions 24 hours a day, 7 days a week. Visiting hours vary, please contact for
more information
Services: Treatment programs including brain injury recovery and rehabilitation, rehabilitation from
amputee, injury, and disease
Eligible Patients: 18 and older
Interpretation Available: Contact for available language translation
Insurance: Accepts most insurance plans, along with Medicare. Please contact for questions
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Transportation Available: No
Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Aurora
Notes: N/A
!
Plastic and Reconstructive Surgery
University of Colorado Hospital Plastic, Reconstructive, Cosmetic and Hand
Surgery Group
Anschutz Outpatient Pavilion 6th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-0800
Website:
http://www.ucdenver.edu/academics/colleges/medicalschool/departments/surgery/divisions/PlasticReco
nstructiveSurgery/Pages/Welcome.aspx
Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Reconstructive surgery for birth defects, developmental abnormalities, injury, infection,
tumors; breast reconstruction surgery, liposuction, tummy tuck, weight loss surgery, and Botox
injections
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Podiatry (Feet)
University of Colorado Hospital Podiatry Clinic
Anschutz Outpatient Pavilion, 6th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-2785
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Website: http://www.uch.edu/locations/get-care/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Conditions treated: ankle disorders, ankle injuries, foot disorders, foot injuries, and toe
problems
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Primary Care
Asian Pacific Development Center
1544 Elmira St
Aurora, CO 80010
Phone: (303) 365-2959
Website: www.apdc.org
Email: N/A
Hours: Unknown
Services: Comprehensive screening and referral, co-location of services , navigation , primary medical
care, behavioral health services, health literacy and wellness education, cultural sensitivity and
competency, wellness and physical exams, pediatrics, immunizations for adults and children, care of
acute illnesses, management of chronic illnesses, diabetes management, breast, cervical and colorectal
cancer screenings, behavioral health services
Eligible Patients: All ages
Interpretation Available: Contact for available language translation
Insurance: Sliding scale fee based on ability to pay, Medicaid/ Medicare accepted,
Transportation Available: Unknown
Accessible Bus Routes: Routes 20, 105, 15, and 15L
Disability Access: Yes
Service Area: Aurora
Notes: N/A
____________________________________________________________________________!
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MCPN North Aurora Clinic, Dental & Pharmacy
3292 Peoria St
Aurora, CO 80010
Phone: (303) 343-6130
Website: http://www.mcpn.org/
Email: N/A
Hours: Family Health Services: Monday, Tuesday, Thursday, and Friday 8am to 4:30pm, Wednesday
9:30am-6pm; EXTENDED CARE CLINIC: Monday-Friday 11am to 8pm, Saturday 8am to 4pm
Services: Immunizations, chronic disease management, prenatal care and services, clinical initiatives:
diabetes, asthma, immunization, and Women's Health. Health Education services: case management,
AmeriCorps service learning programs, health education classes, and Healthy Start Project
Eligible Patients: All ages
Interpretation Available: Spanish
Insurance: CICP, Medicaid, Medicare, and self-pay
Transportation Available: Unknown
Accessible Bus Routes: Route 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
MCPN Potomac St Health Center
700 Potomac St Suite A
Aurora, CO 80011
Phone: (303) 360-3712
Website: http://www.mcpn.org/
Email: info@mcpn.org
Hours: Monday - Friday 8am to 4:30pm, CLOSED 12pm to 1pm (EXCEPT Wednesday CLOSED 1pm
to 2pm)
Services: Immunizations, chronic disease management, prenatal care and services, clinical initiatives:
diabetes, asthma, immunization, and Women's Health, health education services: case management,
AmeriCorps service learning programs, Health education classes, and Healthy Start Project
Eligible Patients: All ages
Interpretation Available: Spanish
Insurance: CICP, Medicaid, Medicare, Sliding Fee Scale based on income, and self pay
Transportation Available: Unknown
Accessible Bus Routes: Routes 6 and 11
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Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
The Care Group, P.C.
750 Potomac St #111
Aurora, CO 80011
Phone: (303) 343-3121
Website: http://thecaregrouppc.net/
Email: info@caregrouppc.net
Hours: Monday-Friday 8am to 5pm, special extended hours throughout month
Services: Care of acute and chronic medical problems, physical examinations, preventive care,
acupuncture, light therapy, massage therapy, nutritional counseling, hormone balancing, cholesterol and
blood pressure screening, routine gynecological care: PAP smears and family planning, treatment of
common skin disorders and occupational health problems, and minor outpatient surgical procedures
Eligible Patients: 18 years and older
Interpretation Available: No
Insurance: All insurances EXCEPT Medicare or Medicaid
Transportation Available: No
Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Internal Medicine
Anschutz Outpatient Pavilion 1635 Aurora Court
Aurora, CO 80045
Phone: (720) 848-2300
Website: www.uch.edu/locations/get-care/um-anschutz/#conditions-treated/services-offered
Email: N/A
Hours: Monday-Friday 8am to 5pm, same day appointments available
Services: Annual physicals, skin care, diabetes, emphysema, Women's health services, heart: prevention
and disease wellness care, pulmonary care, sore throat, sports physicals, sprains, and urgent care
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Eligible Patients: 18 and older
Interpretation Available: Language translators available 24 hours a day, 7 days a week
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Seniors Clinic
Anschutz Outpatient Pavilion 1635 Aurora Court, 5th floor
Aurora, CO 80045
Phone: (720) 848-3400
Website: www.uch.edu/conditions/senior-health/
Email: N/A
Hours: Monday-Friday, 8am to 4:30pm
Services: Anticoagulation therapy, pharmacy consulting, case management, family conferences, and
assistance with decisions about home living status
Eligible Patients: 75 years and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: Unknown
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
Women's Integrated Services in Health (WISH) Clinic for Women
Anschutz Outpatient Pavilion 1635 Aurora Court, 3rd floor
Aurora, CO 80045
Phone: (720) 848-9474
Website: http://www.uch.edu/conditions/womens-health/WISH/
Email: N/A
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Hours: Monday-Friday, 8am to 5pm
Services: Health screening evaluation, coordination of specialty care, and primary care
Eligible Patients: Women 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Pulmonary Disease (Respiratory)
Allergy, Asthma, Immunology and Rheumatology Clinic at University of
Colorado Hospital
Anschutz Outpatient Pavilion 1635 Aurora Ct, 4th floor
Aurora, CO 80045
Phone: (720) 848-1940
Website: http://www.uch.edu/conditions/allergy/get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Asthma, immune diseases, pulmonary function tests, joint aspirations, injections, allergy
shots, allergy skin test, and skin biopsies
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
COPD Center at University of Colorado Hospital
Anschutz Inpatient Pavilion 12605 E. 16th Ave
Aurora, CO 80045
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Phone: (720) 848-0748
Website: http://www.uch.edu/conditions/respiratory-condidtions/copd/patient-information/
Email: N/A
Hours: Monday-Thursday 1pm to 4:30pm
Services: Help to quit smoking. Treatment and evaluation for pulmonary hypertension, pulmonary
rehabilitation, lung transplant patients. Treatment of muscle wasting disorders and screening for early
cancer detection
Eligible Patients: All ages
Interpretation Available: Language services provided please call for details
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
____________________________________________________________________________!
University of Colorado Hospital Pulmonary Clinic
Anschutz Outpatient Pavilion, 7th floor, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1940
Website: http://www.uch.edu/conditions/respiratory-condidtions/ph/ph-center-at-uch/
Email: N/A
Hours: Monday, Tuesday, Wednesday, Friday 1 pm to 4:15 pm
Services: Asthma, allergens, chronic pulmonary disease, lung transplant, pulmonary hypertension,
pulmonary rehabilitation, smoking cessation program
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
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Reproductive Medicine
Advanced Reproductive Medicine Center at University of Colorado Hospital
Anschutz Outpatient Pavilion, 1635 Aurora Ct
Aurora, CO 80045
Phone: (720) 848-1690
Website: http://www.uch.edu/conditions/pregnancy/infertility/clinic/
Email: N/A
Hours: Monday-Friday 8:30am to 4:30pm; Saturday and Sunday (ovulation monitoring only) 8:30am to
10:30am
Services: Comprehensive evaluation, diagnosis and treatment for both male and female reproductive
issues
Eligible Patients: 18 and older
Interpretation Available: Language services provided please call for details
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: Please Send Correspondences to P.O. Box 6510, Mail Stop F701 Aurora, CO 80045
!
Service Dogs
Canine Partners of the Rockies
651 Potomac St
Aurora, CO 80011
Phone: (303) 364-9040
Website: http://www.caninepartnersoftherockies.org/
Email: info@caninepartnersoftherockies.org
Hours: Unknown
Services: Dogs are placed with people who have spinal cord injuries, CP, MS, MD, rheumatoid arthritis
and other mobility limiting conditions
Eligible Patients: All ages
Interpretation Available: Unknown
Insurance: None, cash or limited funding available
Transportation Available: No
!
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Accessible Bus Routes: Routes 6 and 10
Disability Access: Yes
Service Area: Colorado
Notes: N/A
!
Social Services
Asian Pacific Development Center
1544 Elmira St
Aurora, CO 80010
Phone: (303) 365-2959
Website: www.apdc.org
Email: N/A
Hours: Unknown
Services: Comprehensive screening and referral, co-location of services , navigation , primary medical
care, behavioral health services, health literacy and wellness education, cultural sensitivity and
competency, wellness and physical exams, pediatrics, immunizations for adults and children, care of
acute illnesses, management of chronic illnesses, diabetes management, breast, cervical and colorectal
cancer screenings, behavioral health services
Eligible Patients: All ages
Interpretation Available: Contact for available language translation
Insurance: Sliding scale fee based on ability to pay, Medicaid/ Medicare accepted,
Transportation Available: Unknown
Accessible Bus Routes: Routes 20, 105, 15, and 15L
Disability Access: Yes
Service Area: Aurora
Notes: N/A
!
____________________________________________________________________________!
Association-Community
9915 E Colfax Ave
Aurora, CO 80010
Phone: (303) 366-6703
Website: http://auroraasian.org/
Email: N/A
!
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Hours: Unknown
Services: Unknown
Eligible Patients: Unknown
Interpretation Available: Unknown
Insurance: Unknown
Transportation Available: Unknown
Accessible Bus Routes: Routes 15 and 15L
Disability Access: Yes
Service Area: Aurora
Notes: N/A
!
____________________________________________________________________________!
Rights for All People
1400 Dayton St
Aurora, CO 80010
Phone: (303) 893-3500
Website: rap-dpt.org
Email: rapcampaigns@rap-dpt.org
Hours: Unknown
Services: Unknown
Eligible Patients: Unknown
Interpretation Available: Unknown
Insurance: Unknown
Transportation Available: Unknown
Accessible Bus Routes: Routes 15 and 15L
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Spine
University of Colorado Hospital Spine Center
Anschutz Outpatient Pavilion 1635 Aurora Ct, St 4200
Aurora, CO 80045
Phone: (720) 848-1980
Website: http://www.uch.edu/conditions/back-neck/spinecenter/
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Email: N/A
Hours: Monday-Friday 8am to 4:30pm
Services: Conditions treated: artificial disc, back pain, herniated disc, spinal stenosis
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
!
Urgent Care
Concentra North Aurora Urgent Care
3350 Peoria St Suite 190
Aurora, CO 80010
Phone: (303) 340-3053
Website: http://www.concentra.com/
Email: N/A
Hours: Monday-Friday 7am to 5 pm
Services: Occupational, urgent care, physical therapy and wellness services
Eligible Patients: All ages
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Route121
Disability Access: Yes
Service Area: Aurora
Notes: N/A
Urology
Urology and Urodynamics Clinic
Anschutz Outpatient Pavilion, 3rd floor 1635 Aurora Ct
Aurora, CO 80045
!
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Phone: (720) 848-1800
Website: http://www.uch.edu/conditions/kidney-bladder-urinary/urology-get-care/
Email: N/A
Hours: Monday-Friday 8am to 4:30 pm
Services: Treatments for prostate, circumcisions, urinary tract diseases and conditions, male infertility
testing, and vasectomies
Eligible Patients: 18 and older
Interpretation Available: Language line services available
Insurance: Accepts most insurance plans. Please contact for questions
Transportation Available: No
Accessible Bus Routes: Routes 20, DM, 15, 15L, and 121
Disability Access: Yes
Service Area: Aurora/Denver Metro
Notes: N/A
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May!10,!2013!
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