Electronics and semiconductor
CCP Contact Probes
Standardizing on Solid Edge significantly improves customer satisfaction and
helps win new business
Product
Solid Edge
Business challenges
Improve the quality and efficiency of the design process
Respond more quickly to customers’ design changes
Reduce simulation time so
results can be used to improve
design accuracy
Keys to success
Solid Edge, especially its ease
of use and compatibility with
other CAD systems’ data
Synchronous technology
Specialized technical support
from Siemens PLM Software’s
system integration partners
Results
Design reviews using 3D models significantly improve customer satisfaction
Better ability to win orders
Design change that took 1 to
2 hours previously now takes
5 seconds
Analysis time reduced from 2
days to less than 2 hours
Synchronous technology allows
design modifications that once
took hours to be made in
seconds, enabling design
reviews at customers’ sites and
real-time changes
Precision contact probes
Founded in 1983, CCP Contact Probes Co.,
Ltd. (CCP) specializes in the design and
manufacture of precision semiconductor
testing probes and 3C equipment connectors. The company’s products are sold both
in Taiwan and abroad. Its most popular
product line is the pogo pin connector,
which is used in cell phones, walkie-talkies, car audio systems, global positioning
systems, game consoles and laptops.
CCP is recognized for the advantages it
offers across industries, including a complete design and manufacturing team, fast
order and sample services, high-quality
test equipment, efficient production lines
and a professional business team.
In the past, because customers sent 2D
drawings in a variety of digital formats,
the company’s designers used a variety of
different design tools. When engineers
met with customers to discuss design
changes, they could not make adjustments
to the designs immediately. They had to
bring the drawings back to their offices to
modify them, and then provide feedback
to the customers. The inefficiency of this
process affected customer satisfaction
and was something the company wanted
to fix.
Customers appreciate real-time design
changes
To improve the efficiency and accuracy of
dealing with customers’ design changes,
as well as the overall quality of it designs,
CCP’s Microelectromechanical Systems
(MEMS) Department adopted Solid Edge®
software with synchronous technology
from Siemens PLM Software.
Compatibility between Solid Edge and
mainstream computer-aided design (CAD)
software immediately improved the process of dealing with customers’ design
changes. The ability to import data created
using other CAD programs reduced the
time needed to modify designs.
“With Solid Edge, our engineers are now
very confident in working with clients,”
www.siemens.com/solidedge
“By using Solid Edge with
synchronous technology,
engineers can design the
right products within a
shorter time frame.”
Dr. XuHoujun
FAE and Sales Engineer
CCP
says Dr. XuHoujun, current FAE and sales
engineer in the CCP Business Office, who
was responsible for the selection of Solid
Edge. “They cannot only discuss a design
in depth, but can make any necessary
changes to the 3D model, letting customers see their designs just as the actual
product will look.”
Xu notes that it is a very competitive
industry, and suppliers such as CCP typically have only one chance to modify their
designs. If there are more errors than that,
the company will receive no more opportunities. To maintain these business relationships, modifying designs at the
customer’s site and to representatives’ satisfaction, and letting them confirm the
changes at that time, is critical.
Switching to Solid Edge has dramatically
improved the efficiency of both CCP and
its customers. Dr. XuHoujun notes, “By
using Solid Edge with synchro­nous
technology, engineers can design the right
prod­ucts within a shorter time frame.” Use
of Solid Edge has helped CCP increase the
accuracy of its molds, while reducing cost
penalties caused by inaccuracies in mold
designs. Overall, through the 3D modeling
capabilities of Solid Edge, CCP has
significantly improved customer satisfaction and become more competitive in winning orders.
Huge time savings
CCP also uses its models created using
Solid Edge to support its finite element
analysis (FEA) process. “With 3D modeling,
finite element models can be analyzed in
less time,” Xu adds. Previously, when
working in 2D, design engineers had to
create each finite element mesh one by
one. Now, 3D models can be generated
easily using Solid Edge, and these form the
basis for the finite element meshes. As a
result, analysis time has been reduced
Use of Solid Edge has helped CCP increase
the accuracy of its molds, while reducing
cost penalties caused by inaccuracies in
mold designs.
Solutions/Services
Solid Edge with synchronous
technology
www.siemens.com/solidedge
Customer’s primary business
CCP Contact Probes Co., Ltd.
designs and manufactures
precision semiconductor testing probes and 3C equipment
connectors.
www.pccp.com.tw
Customer location
New Taipei City
Taiwan
Partner
CADEX Technology Co., Ltd.
www.cadex.com.tw
“With Solid Edge, our engineers are now very confident in working with clients.
They can not only discuss a
design in depth, but can
make any necessary changes
to the 3D model, letting customers see their designs just
as the actual product will
look.”
Dr. XuHoujun
FAE and Sales Engineer
CCP
from 2 days to less then 2 hours, accelerating the entire design process.
The company finds synchronous technology to be another helpful tool in reducing
the design cycle. Changing the angle of a
pin in a contact probe, for example, used
to take 1 to 2 hours using CAD systems
with traditional history-based design processes. With the history-free synchronous
technology, this change takes only 5
seconds.
Technical support accelerated the
benefits of Solid Edge
During the implementation of Solid Edge,
CCP benefited from technical support provided by CADEX Technology, a Siemens
PLM Software partner. CADEX Technology
provided training courses based on CCP’s
own designs, and used TeamViewer® software for screen sharing to provide fast,
online technical consultation.
The channel partner was also very helpful
to CCP during the time when the engineers
were still learning the system. “Several
deadline-sensitive proposals needed to be
submitted to our customers at the time
that we were still learning to use Solid
Edge,” says Xu. “With help from the experts
at CADEX Technology, our engineers were
able to complete 6 time-critical proposals
within 2 days, and we won those orders.
We always hoped that the introduction of
new software would not delay on our
schedule. The help we got from Siemens
PLM Software and CADEX was beyond our
expectations.”
In the future, CCP intends to expand the
use of Solid Edge to other product development departments throughout the
enterprise.
Changing the angle of a pin in a
contact probe, for example,
used to take 1 to 2 hours....With
the history-free synchronous
technology, this change takes
only 5 seconds.
Siemens PLM Software
Americas
+1 314 264 8287
Europe
+44 (0) 1276 413200
Asia-Pacific +852 2230 3308
www.siemens.com/plm
© 2014 Siemens Product Lifecycle Management Software Inc. Siemens and the Siemens logo are registered trademarks of
Siemens AG. D-Cubed, Femap, Fibersim, Geolus, GO PLM, I-deas, JT, NX, Parasolid, Quality Planning Environment, Solid
Edge, Syncrofit, Teamcenter and Tecnomatix are trademarks or registered trademarks of Siemens Product Lifecycle
Management Software Inc. or its subsidiaries in the United States and in other countries. All other logos, trademarks, registered trademarks or service marks belong to their respective holders.
Z11 30806 4/14 B