Special Vendor Instructions Sheet –
Goods Being Repaired/Replaced
In order for the University to receive duty/tax relief for goods returning after repair or replacement,
Canada customs requires the following information to be declared on documentation, regardless of the
value of the goods:
•
Complete description of the goods using the following guidelines:
o
Description (i.e. blood pressure monitor), Make, model, serial numbers, if available,
o
Composition i.e. stainless steel / glass), and
o
Function and use, (i.e.-used to measure and record blood pressure in humans)
•
Country of Origin (country where the goods were manufactured);
•
Accurate value of the repair or replacement (including parts and labour), even if they were
under warranty; include work orders showing the values, if available;
•
Currency;
•
Quantity;
•
Weight, and shipping terms (INCO Terms);
•
Reason for export to Canada; must indicate one of the following statements:
o
“Goods returning to Canada after warranty repair”,
o
“Goods returning to Canada after non-warranty repair”,
o
“Replacement goods shipped to Canada to satisfy a warranty arrangement”, or
o
“Replacement goods shipped to Canada – Non-warranty”
For additional information, please refer to: Canada Border Services Agency www.cbsa.gc.ca