Brunel building: up and running

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your

hospital

2014

Brought to you by North Bristol NHS Trust

Brunel building: up and running

Summer

Southmead Hospital

Bristol

Key milestones from the big move

Breast care

New centre begins to see patients

Exceptional healthcare, personally delivered

2 your

hospital

3 Move moments

your hospital hospital your The move into the new hospital

3 Move moments

The move into the new hospital

The move into the new hospital 3 Move moments

4/5 A change for the better

6 Accessing the Southmead site Revolutionising patient care

Finding your way around 7 Breast care services under

Move moments single room First patient Sally Limb settles into her new delivered. Almost all of our staff from the provide exceptional healthcare, personally opportunity to truly fulfil our potential to “The Brunel building gives us our greatest

Southmead Hospital Bristol The new Brunel building at The A&E team bid farewell to Frenchay the years will continue and indeed flourish that has been developed at both sites over have moved across so the clinical expertise old Southmead and Frenchay hospitals “The last few weeks and months have been Andrea Young, Chief Executive, said: in their new surroundings.” Comfortable environment for patients one roof

Charity news Supporting Southmead of Your Hospital. Welcome to the summer 2014 edition to be seen in June and the final piece of and-running.

two week move period and all services up– 540 patients successfully moved over the Well we did it! We’re into the new hospital new facility. will have a bigger feature on the in the autumn edition of Your Hospital we seven there is an update on progress and place by the end of the summer. On page the jigsaw – breast screening – will be in their single rooms. Turn to pages four and

One of the biggest concerns we’ve heard areas and outpatient departments work. done everything it can to free up parking has been around parking. The Trust has from patients and visitors since the move

Enjoy the rest of the summer. breast care centre and adjoining Macmillan Richard Cottle TRUST LOGO NEW CARBON Work is almost complete on the new where to park. information about how to get here and spaces on site. Turn to page six for more services, teams, staff and patients fully opened on May 28 with all the success that it has.” extra mile to ensure this move has been staff and volunteers who have worked the During the course of the move from the successfully in place by that date. I would like to pay tribute to our amazing an unprecedented time for everyone and total of 540 patients were safely transferred old premises at Southmead and Frenchay a intensive care units at both sites.

possible experience for our patients. The in a building designed to provide the best benefits of working and being cared for a number of critically ill patients from the and settled into the new hospital, including been positive with many enjoying the “Feedback from patients and staff has successfully moved overnight on May The Accident and Emergency Department “I would also like to thank colleagues rest and sleep well in their single rooms.” benefits of being able to close the door, to been extremely busy since opening and biggest response from patients has been the operational at Southmead from 2am. It has 19 from Frenchay and was immediately other hospitals.

few weeks, with several transferred in from numerous major trauma cases in the last our regional trauma service has treated the building.” helping us get patients safely moved into military that provided brilliant support in from the ambulance service and the new hospital Patient Brenda Tomkins arriving at the Southmead Hospital Bristol site and is The Brunel building is at the heart of the maternity, pathology and breast care.

supported by existing clinical services including percent of beds in single rooms with their privacy and dignity for patients with 75 The new hospital dramatically improves their operations.

past members of the public before or after which means they do not have to be taken own en-suite facilities and a clinical corridor new hospital visit the website For more information about the our other sites including the latest on also provides updates on progress with www.nbt.nhs.uk/newhospital - this

Royal marines erecting a tented walkway from the old hospital to the Brunel building the Frenchay site.

Wellbeing Centre. The first patients started 4/5 “A change for the better”

Revolutionising patient care

Revolutionising patient care A change for the better patients and visitors about visited the atrium to talk to new hospital? Your Hospital What do you think of the their first impressions…

“It’s been very good. It’s Nigel Evans, Corsham the building ok.” found my way around quite impressive. And I

For patients attending an outpatient appointment at the Rita Lambert, Fishponds

On arrival patients can scan the bar code on their appointment letter into one Brunel building, things have also changed. clean surroundings as well. It is very nice with everything went off very near the main entrance to the building.

of the patient check-in screens which can be found just past the welcome desk I came in for tests and “It’s very impressive.

6 Accessing the Southmead site

Finding your way around

75 percent of all the beds in the new hospital are staff care for patients. building has revolutionised how our The new ward layout in the Brunel Brenda said: “My late husband had cancer so we came I think people will be amazed when they see it.” open you can see people go by and have a chat. so fresh and there’s plenty of room. When the door is in single rooms with their own bathroom and a big June said: “The new rooms are marvellous. They are

There is also a vent in the window allowing fresh air to window with outside views or overlooking the atrium. off from the world and don’t see anything. Now I can wonderful view. Normally in hospital you feel so cut “It is absolutely breath-taking, so incredible and has a The single rooms are in blocks of four, enabling the come into the room. was excited to have a chance to see inside.

here for clinics and saw the hospital being built so I to be brought in via air ambulance after he was hit by Patient Alistair Sayer from Yate, was the first patient Arlene Hill, Matron for Surgery, has worked at sit here and people watch.” big bathroom available for patients. The other beds are in four-bed, single sex bays with a view into each of the rooms with a sweep of their head. nurse to stand in the middle of all four and get a clear

She said: “It really is a different world. When we Frenchay and Southmead for more than 25 years. Frenchay and Southmead wards. to get a good night’s sleep.” me I was getting a single room as it meant I was able challenging it had been caring for patients at the old moved here to the Brunel it was quickly evident how hospital services. I was really pleased when they told He said: “It feels a bit like a hotel – but with all the

“One of the first things we noticed after the move was first class. and dignity they provide to our patients is absolutely “The single rooms are just fantastic. The privacy distractions and noises of an open ward – and that, how much better patients were sleeping without the facility and feedback I have received from patients has “I’m really proud to be able to work in such a fantastic obviously, leads to a quicker recovery.

“It’s a big change from what we have been used to been generally very positive.

first to move into the Brunel building back in May.

Patients June Hill and Brenda Tomkins were among the but I think it’s a change for the better.” gate to go to for their appointment. After a few simple questions, the patient is checked in and will be told which There is also a shop and two coffee shops now open. one would expect.” their way around. The atrium is set out in three district colours to help patients and visitors find Shirley Treasure, surgeries, when the doctor is ready to see you, your name will pop up on the There are lots of information screens around the Brunel and, like many doctors one of the consulting rooms to see a clinician. Once at the gate there is a pleasant waiting area before they are called into

“It’s really nice. There are bigger waiting areas Katie and Marc McGreavy, Portishead There are still receptionists on hand to help and support if required. screen with details on where exactly to go.

of outpatient appointments a week the Trust, said: “We run thousands Claire Weatherall, Outpatient Lead for

“I think it’s great, Fishponds is up to date.” modern and everything although a bit big. It’s and most of our patients have from the new Brunel building “The old outpatient the new set up.

told us how much they like

Southmead were dark and departments at Frenchay and more pleasant with “The new areas are much quite claustrophobic. comfortable seating.” natural light and nice, different than what there was before – there’s no and a lot more space. It is so much better and so you are going to be here for a long time.” the coffee shop, it’s nice to have things like that if comparison. The facilities are much better with comes with a new building. It seems very clean and “It’s brilliant. I like the cleanliness, and I guess that is very comfortable. It’s a much better experience.”

7 Breast care services under one roof

Comfortable environment for patients

Finding your way around Comfortable environment for patients

Southmead will see the old buildings The next stage of the development at demolished to make way for a brand connected directly into the main entrance. new patient/visitor car park which will be spaces on site for patients, visitor and staff. autumn 2015, there will be around 2,700 Once the new car parks are open in

To help patients and visitors get to the throughout the day. multi-storey car park offers ample spaces In the meantime, the Beaufort Way

Accessing the Alternatively, there are yellow dots printed

10/15 minutes.

Southmead site the site and for that we are very sorry.

many people. naturally, a big concern for appointments or to visit is, Getting to the hospital for

Saturday) and 9am-9pm (Saturdays). ten minutes from 7am-9pm (Monday to a fully accessible shuttle bus runs every main entrance of the Brunel building, a good walk and will take approximately hospital. However please be aware this is all the way to the front entrance of the on the ground from the exit of the car park experience some problems with parking on the process of the actual move, we did “Back in mid-May, when we were still in Simon Wood, Director of Facilities, said: Zena Cottroll from Severn Beach has visited found be following the red dots. from the exit to the car park and can be The shuttle bus stop is a 30 second walk as part of the new hospital and is doing all The Trust planned the parking arrangements There are several car parks on site easily and get to their appointments. it can to help people get to the site, park “In addition we have some 35 bus services then we have spaces available on site last few weeks. the hospital several times in the down and I am pleased to say that since “Within a few days things had settled does make it a bit awkward but, on the distance away and getting on a shuttle bus She said: “Having a disability parking some front door of the Brunel building. many picking up and dropping off at the need for drop off at the front of the new an hour to and from the hospital with Once inside the Brunel, you can use the 10/15 minutes to Brunel there is no Brunel building. With a shuttle bus every providing the main parking for the new with the Beaufort multi-storey car park the multi-storey car park.” always managed to get a parking space in “I know that using the bus is not always an whole, I have found it to be fine and I’ve

In addition, the local authorities have serving routes across Bristol. local buses with some 35 services an hour building. The site is also well served by and visitors, but we feel that it does offer appropriate or feasible option for patients Useful links: September to assist. our friendly Move Makers are on hand until proving very popular with projected usage gate system to find your way around and the site where possible. The services are a good alternative to bringing a car onto

Bristol Breast Care Centre at Southmead Hospital.

Volunteers are needed to help support people with cancer in next to the new breast care centre. Bristol’s first Macmillan Wellbeing Centre which will be located and beyond cancer.

treatment, as well as providing information about support groups find the right amount of information about their condition and moved into their new Beaufort House home in June.

Staff from the centre in the old Southmead Hospital building area together under one roof.

completion ready to bring all breast care services for the Bristol Work on the refurbishment of the historic building is nearing It has been designed with patients and their families in mind all under one roof.

educational events.

to information along with space to hold support groups and with comfortable chairs, private spaces and guided access

The Bristol Breast Care Centre has been designed to make it a

Dr Mike Shere, lead breast care clinician specialist at North Bristol and fundraising is continuing.

It is being supported by the Bristol Breast Care Centre Appeal sensitive and comfortable environment for patients.

Project manager Helen France said: “We are really excited about to share your skills with people living with cancer? through the centre. Could you spare just a few hours each week A team of volunteers is being recruited to help support patients

“This joint partnership between Macmillan Cancer support beyond a cancer diagnosis in Bristol. Hospital, which will improve the lives of people living with and setting up this service in our fabulous new Centre at Southmead walking and cycle routes to the hospital. Council is also investing in improved improve access to the site. Bristol City carried out works to nearby roads to the services is generally positive with many significantly above estimates. Feedback on www.wessexbus.com

their visit” people identifying a stress free arrival for www.firstgroup.com/ukbus/bristol_bath www.nbt.nhs.uk/findus Bristol Breast Care Centre. NHS Trust, said: “It is wonderful to have moved into the new diagnosis and we are pleased to now be delivering care in a a sensitive environment for patients facing a potential cancer “So much thought went into planning the centre to make it commitment, and compliment the work we are already doing as and North Bristol NHS Trust will allow us to build on our “We are looking for a team of volunteers who are interested in initiative project.

a Trust on the second phase of the National Cancer Survivorship for patients. We look forward to welcoming Avon Breast for the Bristol area under one roof, which has huge advantages “The refurbished Beaufort House brings all breast care services space that is better suited to their needs.

efficient running of our new Centre and be motivated to work as a “We need our volunteers to help co-ordinate the smooth and really good communication and organisational skills. cancer care, are enthusiastic about helping others and who have

To support the appeal or to buy a blossom on the fundraising Screening to the centre later this summer.” 0117 323 6462 www.justgiving.com/breastcarecentreappeal cherry tree picture inside the reception area visit experience. In return, we will offer our volunteers full support as team to ensure our visitors and service users have the best possible Macmillan Wellbeing Centre contact 07860 783 115. If you can spare some time to help out at Bristol’s first well as ongoing training.” visit www.nbt.nhs.uk/bristolbreastcarecentre For more information about the Bristol Breast Care Centre www.nbt.nhs.uk/wellbeingcentre For more information the centre visit

8 Supporting Southmead

Charity news

New name – hospital, we felt it would be a good opportunity new beginnings and put out on social media - Thank you to all of you A short survey was sent to our Foundation Trust members represented out in the community.

support, felt about the charity and how it was to see what you, the backbone of our fundraising Set up your own Just Giving page 1055900 – and you can still give in all the normal ways: Our Charity Commission registration number remains

So with your help and the agreement of our Trust Board, forward now that the majority of us are at one site. the team and how we take the positioning of the charity who completed the survey – it has been a massive help to the hospital and community health services delivered by from June 30, the charity that is dedicated to supporting Southmead Hospital Charity Cheques can be made paying to SUSO14 www.justgiving.com/supporting Southmead

Run for the Future 2014 or make by credit card or BACS.

Hospital Charity (formerly Shine Together).

the North Bristol NHS Trust will be known as Southmead 0117 323 8624 – to set up a regular payment again on Bristol’s Downs this year, helping to save The annual Run for the Future will take place once Edmonds and will raise much needed funds for the Bristol The 5k fun run is being backed by TV personality Noel the lives of Bristol men.

Southmead Hospital Bristol when it takes place on Sunday Urological Institute Prostate Cancer Appeal based at has been raised to support the research and treatment of Since the first run nine years ago more than £250,000 September 14.

41,000 being diagnosed.

the lives of 11,000 men every year in the UK with a further Prostate cancer is known as the ‘silent killer’ and claims prostate cancer in Bristol.

University of the West of England.

can either walk, run or jog around the course. The event is open to all ages and abilities and participants research in collaboration with Bristol University and at Southmead Hospital Bristol as well as groundbreaking over a quarter of a million pounds in the past nine years, Organised by Bristol Rotarians, Run for the Future has raised www.runforthefuture.org.uk - more details of the To register for Run for the Future visit Factory’s week of fundraising for which has gone towards funding treatment and research event will be revealed over forthcoming weeks.

Southmead Hospital’s intensive care unit Employees at the Gloucestershire facility of engineering manufacturing company Delphi chose to support North Bristol NHS Trust after one of their colleagues was treated by the intensive care team.

Staff at a Stonehouse factory tackled a series of fundraising challenges to raise money for

The week of fundraising kicked off on June 20 with a charity bed push through Stonehouse and Stroud. Southmead Hospital’s charity through the firm’s Global Excellence Week.

tournament and raffle, with all proceeds going to the Southmead Hospital charity.

Other events planned for the week were a baking competition, Welly Wanging, a golf day, football More than 100 employees then set off on a 21-mile fancy dress bike ride for the cause.

and Stonehouse employees always use this week as an opportunity to raise funds for charity.

Human resources manager, Kathrin Beckerleg, said: “Every year Delphi runs a Global Excellence Week work of the intensive care team in Bristol that he is now back at home and on the way to recovery.

sustained a serious head injury following an accident in April this year. It was thanks to the amazing “This charity has been chosen by the employees this year after one of our colleagues who unfortunately keep up-to-date with all the latest There are now several ways you can Facebook: www.facebook.com/NorthBristolNHSTrust for a great cause and have some fun along the way.” “This is a great week where all employees come together as a team to do something really worthwhile

Website: www.nbt.nhs.uk

news from North Bristol NHS Trust: You Tube: www.youtube.com/NorthBristolNHSTrust Twitter: http://twitter.com/NorthBristolNHS

The move into the new hospital

Well we did it! We’re into the new hospital

– 540 patients successfully moved over the two week move period and all services upand-running.

Feedback from staff and patients has been positive about the new facilities and many patients are reaping massive benefits from their single rooms. Turn to pages four and the jigsaw – breast screening – will be in place by the end of the summer. On page seven there is an update on progress and in the autumn edition of Your Hospital we will have a bigger feature on the new facility.

Enjoy the rest of the summer.

One of the biggest concerns we’ve heard from patients and visitors since the move done everything it can to free up parking spaces on site. Turn to page six for more

Richard Cottle

Editor

Work is almost complete on the new breast care centre and adjoining Macmillan

Wellbeing Centre. The first patients started

2

4/5 “A change for the better”

NEW CARBON

TRUST LOGO

HERE

Move moments

The move into the new hospital

The A&E team bid farewell to Frenchay

The new Brunel building at

Southmead Hospital Bristol fully opened on May 28 with all services, teams, staff and patients successfully in place by that date.

During the course of the move from the old premises at Southmead and Frenchay a total of 540 patients were safely transferred and settled into the new hospital, including

The Accident & Emergency Department successfully moved overnight on May

19 from Frenchay and was immediately operational at Southmead from 2am. It has been extremely busy since opening and our regional trauma service has treated few weeks, with several transferred in from other hospitals.

Andrea Young, Chief Executive, said:

“The last few weeks and months have been an unprecedented time for everyone and

I would like to pay tribute to our amazing staff and volunteers who have worked the extra mile to ensure this move has been the success that it has.

“Feedback from patients and staff has been positive with many enjoying the in a building designed to provide the best possible experience for our patients. The biggest response from patients has been the benefits of being able to close the door, to rest and sleep well in their single rooms.

“I would also like to thank colleagues from the ambulance service and the military that provided brilliant support in helping us get patients safely moved into the building.

First patient Sally Limb settles into her new single room

“The Brunel building gives us our greatest opportunity to truly fulfil our potential to provide exceptional healthcare, personally delivered. Almost all of our staff from the old Southmead and Frenchay hospitals have moved across so the clinical expertise that has been developed at both sites over the years will continue and indeed flourish in their new surroundings.”

Patient Brenda Tomkins arriving at the new hospital

The Brunel building is at the heart of the

Southmead Hospital Bristol site and is

Royal marines erecting a tented walkway from the old hospital to the Brunel building

The new hospital dramatically improves privacy and dignity for patients with 75 percent of beds in single rooms with their own en-suite facilities and a clinical corridor which means they do not have to be taken past members of the public before or after their operations.

For more information about the new hospital visit the website www.nbt.nhs.uk/newhospital - this also provides updates on progress with our other sites including the latest on the Frenchay site.

3

Revolutionising patient care

“A change for the better”

Revolutionising patient care

6 Accessing the Southmead site

The new ward layout in the Brunel building has revolutionised how our staff care for patients.

75 percent of all the beds in the new hospital are in single rooms with their own bathroom and a big window with outside views or overlooking the atrium.

The single rooms are in blocks of four, enabling nurses into each of the rooms with a sweep of their head.

The other beds are in four-bed, single sex bays with a big bathroom available for patients.

Arlene Hill, Matron for Surgery, has worked at

Frenchay and Southmead for more than 25 years. moved here to the Brunel it was quickly evident how challenging it had been caring for patients at the old

Frenchay and Southmead wards. and dignity they provide to our patients is absolutely first class. how much better patients were sleeping without the distractions and noises of an open ward – and that, obviously, leads to a quicker recovery.

“I’m really proud to be able to work in such a fantastic facility and feedback I have received from patients has been generally very positive.

June said: “The new rooms are marvellous. They are so fresh and there’s plenty of room. When the door is

Brenda said: “My late husband had cancer so we came was excited to have a chance to see inside.

“It is absolutely breath-taking, so incredible and has a wonderful view. Normally in hospital you feel so cut

Patient Alistair Sayer from Yate, was the first patient a car.

He said: “It feels a bit like a hotel – but with all the hospital services. I was really pleased when they told me I was getting a single room as it meant I was able to get a good night’s sleep.”

Patients June Hill and Brenda Tomkins were among the first to move into the Brunel building back in May.

What do you think of the new hospital? Your Hospital visited the atrium to talk to patients and visitors about their first impressions…

“It’s been very good. It’s quite impressive. And I found my way around the building OK.”

For patients attending an outpatient appointment at the

Brunel building, things have also changed. one of the patient check-in screens which can be found just past the welcome desk near the main entrance to the building.

Rita Lambert,

Fishponds

“It’s very impressive.

I came in for tests and well. It is very nice with clean surroundings as one would expect.”

The atrium is set out in three distinct colours to help patients and visitors find their way around.

There is also a shop and three coffee shops now open.

Once at the gate there is a pleasant waiting area before patients are called into one of the consulting rooms to see a clinician.

There are lots of information screens around the Brunel and, like many doctors surgeries, when the doctor is ready to see you, your name will pop up on the screen with details on where exactly to go.

There are still receptionists on hand to help and support if required.

Claire Weatherall, Outpatient Lead for the Trust, said: “We run thousands from the new Brunel building and most of our patients have

“The old outpatient departments at Frenchay and

“The new areas are much more pleasant with natural light and nice, comfortable seating.”

Fishponds

“I think it’s great, although a bit big. It’s modern and everything is up to date.”

Katie and Marc McGreavy, Portishead

“It’s really nice. There are bigger waiting areas and a lot more space. It is so much better and so different than what there was before – there’s no comparison. The facilities are much better with the coffee shop, it’s nice to have things like that if you are going to be here for a long time.” comes with a new building. It seems very clean and is very comfortable. It’s a much better experience.”

4 5

Finding your way around

7 Breast care services under one roof

Finding your way around

Accessing the

Southmead site

Getting to the hospital for appointments or to visit is, naturally, a big concern for many people.

The Trust planned the parking arrangements as part of the new hospital and is doing all it can to help people get to the site, park easily and get to their appointments.

There are several car parks on site with the Beaufort multi-storey car park providing the main parking for the new

Brunel building. With a shuttle bus every

10/15 minutes to Brunel there is no need for drop off at the front of the new building. The site is also well served by local buses with some 35 services an hour serving routes across Bristol.

In addition, the local authorities have carried out works to nearby roads to improve access to the site. Bristol City walking and cycle routes to the hospital.

Simon Wood, Director of Facilities, said:

“Back in mid-May, when we were still in the process of the actual move, we did the site and for that we are very sorry.

“Within a few days things had settled down and I am pleased to say that since then we have spaces available on site.

“In addition we have some 35 bus services an hour to and from the hospital with

“I know that using the bus is not always an appropriate or feasible option for patients and visitors, but we feel that it does offer a good alternative to bringing a car onto the site where possible. The services are proving very popular with projected usage the services is generally positive with many people identifying a stress free arrival for their visit.”

The next stage of the development at

Southmead will see the old buildings demolished to make way for a brand connected directly into the main entrance.

Once the new car parks are open in autumn

2015, there will be around 2,700 spaces on site for patients, visitors and staff.

In the meantime, the Beaufort Way multi-storey car park offers ample spaces throughout the day.

To help patients and visitors get to the main entrance of the Brunel building, a fully accessible shuttle bus runs from

7am-9pm (Monday to Saturday) and

9am-9pm (Saturdays).

Alternatively, there are yellow dots painted on the ground from the exit of the car park hospital. However please be aware this is a good walk and will take approximately

10/15 minutes.

The shuttle bus stop is a 30 second walk from the exit to the car park and can be found by following the red dots.

Zena Cottroll from Severn Beach has visited the hospital several times in the last few weeks.

She said: “Having a disability, parking some distance away and getting on a shuttle bus does make it a bit awkward but, on the whole, I have found it to be fine and I’ve always managed to get a parking space in the multi-storey car park.”

Once inside the Brunel, you can use the gate system to find your way around and our friendly Move Makers are on hand until

September to assist.

Useful links: www.nbt.nhs.uk/findus www.firstgroup.com/ukbus/bristol_bath www.wessexbus.com

Comfortable environment for patients

The first patients are now being seen in the new

Bristol Breast Care Centre at Southmead Hospital.

Staff from the centre in the old Southmead Hospital building moved into their new Beaufort House home in June.

Work on the refurbishment of the historic building is nearing completion ready to bring all breast care services for the Bristol area together under one roof.

summer bringing screening, diagnosis and after-care support together in one place to improve the experience of cancer patients.

The Bristol Breast Care Centre has been designed to make it a sensitive and comfortable environment for patients.

It is being supported by the Bristol Breast Care Centre Appeal and fundraising is continuing.

Dr Mike Shere, lead breast care clinician specialist at North Bristol

NHS Trust, said: “It is wonderful to have moved into the new

Bristol Breast Care Centre.

“So much thought went into planning the centre to make it a sensitive environment for patients facing a potential cancer diagnosis and we are pleased to now be delivering care in a space that is better suited to their needs.

“The refurbished Beaufort House brings all breast care services for the Bristol area under one roof, which has huge advantages for patients. We look forward to welcoming Avon Breast

Screening to the centre later this summer.”

To support the appeal or to buy a blossom on the fundraising cherry tree picture inside the reception area visit www.justgiving.com/breastcarecentreappeal or call 0117 323 6462

For more information about the Bristol Breast Care Centre visit www.nbt.nhs.uk/bristolbreastcarecentre

Breast care services under one roof

Volunteers are needed to help support people with cancer in

Bristol’s first Macmillan Wellbeing Centre which will be located next to the new breast care centre. therapies, support, information and advice for people living with and beyond cancer.

The Macmillan Wellbeing Centre, run in partnership with North

Bristol NHS Trust, will help people access financial support, enable them to find the right amount of information about their condition and treatment, as well as providing information about support groups all under one roof.

with comfortable chairs, private spaces and guided access to information along with space to hold support groups and educational events.

A team of volunteers is being recruited to help support patients through the centre. Could you spare just a few hours each week to share your skills with people living with cancer? setting up this service in our fabulous new Centre at Southmead

Hospital, which will improve the lives of people living with and beyond a cancer diagnosis in Bristol.

“This joint partnership between Macmillan Cancer support and North Bristol NHS Trust will allow us to build on our commitment, and compliment the work we are already doing as a Trust on the second phase of the National Cancer Survivorship initiative project.

“We are looking for a team of volunteers who are interested in cancer care, are enthusiastic about helping others and who have really good communication and organisational skills.

“We need our volunteers to help co-ordinate the smooth and efficient running of our new Centre and be motivated to work as a team to ensure our visitors and service users have the best possible well as ongoing training.”

If you can spare some time to help out at Bristol’s first

Macmillan Wellbeing Centre contact 07860 783 115.

For more information the centre visit www.nbt.nhs.uk/wellbeingcentre

7

Comfortable environment for patients

6

Photo taken at 1.00pm on Monday, June 9.

8 Supporting Southmead

Charity news

8

New name – new beginnings hospital, we felt it would be a good opportunity to see what you, the backbone of our fundraising and put out on social media - Thank you to all of you who completed the survey – it has been a massive help to the team and how we take the positioning of the charity forward now that the majority of us are at one site.

So with your help and the agreement of our Trust Board, from June 30, the charity that is dedicated to supporting the North Bristol NHS Trust will be known as Southmead

Hospital Charity (formerly Shine Together).

Run for the Future 2014

Our Charity Commission registration number remains

1055900 – and you can still give in all the normal ways: n n

Set up your own Just Giving page www.justgiving.com/supporting Southmead

Text SUSO14 to 70070 n n again on Bristol’s Downs this year, helping to save the lives of Bristol men.

The 5k fun run is being backed by TV personality Noel

Edmonds and will raise much needed funds for the Bristol

Urological Institute Prostate Cancer Appeal based at

Southmead Hospital Bristol when it takes place on Sunday

September 14.

Since the first run nine years ago more than £250,000 has been raised to support the research and treatment of prostate cancer in Bristol.

the lives of 11,000 men every year in the UK with a further

41,000 being diagnosed.

can either walk, run or jog around the course.

Organised by Bristol Rotarians, Run for the Future has raised over a quarter of a million pounds in the past nine years, which has gone towards funding treatment and research at Southmead Hospital Bristol as well as groundbreaking research in collaboration with Bristol University and

University of the West of England.

To register for Run for the Future visit

Factory’s week of fundraising for

Southmead Hospital’s intensive care unit

Staff at a Stonehouse factory tackled a series of fundraising challenges to raise money for

North Bristol NHS Trust after one of their colleagues was treated by the intensive care team.

Southmead Hospital’s charity through the firm’s Global Excellence Week.

The week of fundraising kicked off on June 20 with a charity bed push through Stonehouse and Stroud.

More than 100 employees then set off on a 21-mile fancy dress bike ride for the cause.

Other events planned for the week were a baking competition, Welly Wanging, a golf day, football tournament and raffle, with all proceeds going to the Southmead Hospital charity.

Human resources manager, Kathrin Beckerleg, said: “Every year Delphi runs a Global Excellence Week and Stonehouse employees always use this week as an opportunity to raise funds for charity.

“This charity has been chosen by the employees this year after one of our colleagues who unfortunately work of the intensive care team in Bristol that he is now back at home and on the way to recovery.

“This is a great week where all employees come together as a team to do something really worthwhile for a great cause and have some fun along the way.”

There are now several ways you can keep up-to-date with all the latest news from North Bristol NHS Trust:

Website: www.nbt.nhs.uk

Facebook: www.facebook.com/NorthBristolNHSTrust

Twitter: http://twitter.com/NorthBristolNHS

You Tube: www.youtube.com/NorthBristolNHSTrust

Welcome to the summer 2014 edition of Your Hospital.

Well we did it! We’re into the new hospital

– 540 patients successfully moved over the two week move period and all services upand-running.

Feedback from staff and patients has been positive about the new facilities and many patients are reaping massive benefits from their single rooms. Turn to pages four and five to read more about how the ward areas and outpatient departments work.

One of the biggest concerns we’ve heard from patients and visitors since the move has been around parking. The Trust has done everything it can to free up parking spaces on site. Turn to page six for more information about how to get here and where to park.

Work is almost complete on the new breast care centre and adjoining Macmillan

Wellbeing Centre. The first patients started to be seen in June and the final piece of the jigsaw – breast screening – will be in place by the end of the summer. On page seven there is an update on progress and in the autumn edition of Your Hospital we will have a bigger feature on the new facility.

Enjoy the rest of the summer.

Richard Cottle

Editor

CBP00098911407141048

The move into the new hospital

Move moments

The A&E team bid farewell to Frenchay

The new Brunel building at

Southmead Hospital Bristol fully opened on May 28 with all services, teams, staff and patients successfully in place by that date.

During the course of the move from the old premises at Southmead and Frenchay a total of 540 patients were safely transferred and settled into the new hospital, including a number of critically ill patients from the intensive care units at both sites.

The Accident & Emergency Department successfully moved overnight on May

19 from Frenchay and was immediately operational at Southmead from 2am. It has been extremely busy since opening and our regional trauma service has treated numerous major trauma cases in the last few weeks, with several transferred in from other hospitals.

Andrea Young, Chief Executive, said:

“The last few weeks and months have been an unprecedented time for everyone and

I would like to pay tribute to our amazing staff and volunteers who have worked the extra mile to ensure this move has been the success that it has.

“Feedback from patients and staff has been positive with many enjoying the benefits of working and being cared for in a building designed to provide the best possible experience for our patients. The biggest response from patients has been the benefits of being able to close the door, to rest and sleep well in their single rooms.

“I would also like to thank colleagues from the ambulance service and the military that provided brilliant support in helping us get patients safely moved into the building.

Royal marines erecting a tented walkway from the old hospital to the Brunel building

First patient Sally Limb settles into her new single room

“The Brunel building gives us our greatest opportunity to truly fulfil our potential to provide exceptional healthcare, personally delivered. Almost all of our staff from the old Southmead and Frenchay hospitals have moved across so the clinical expertise that has been developed at both sites over the years will continue and indeed flourish in their new surroundings.”

Patient Brenda Tomkins arriving at the new hospital

The Brunel building is at the heart of the

Southmead Hospital Bristol site and is supported by existing clinical services including maternity, pathology and breast care.

The new hospital dramatically improves privacy and dignity for patients with 75 percent of beds in single rooms with their own en-suite facilities and a clinical corridor which means they do not have to be taken past members of the public before or after their operations.

For more information about the new hospital visit the website www.nbt.nhs.uk/newhospital - this also provides updates on progress with our other sites including the latest on the Frenchay site.

3

Revolutionising patient care

“A change for the better”

4

The new ward layout in the Brunel building has revolutionised how our staff care for patients.

75 percent of all the beds in the new hospital are in single rooms with their own bathroom and a big window with outside views or overlooking the atrium.

There is also a vent in the window allowing fresh air to come into the room.

The single rooms are in blocks of four, enabling nurses to stand in the middle of all four and get a clear view into each of the rooms with a sweep of their head.

The other beds are in four-bed, single sex bays with a big bathroom available for patients.

Arlene Hill, Matron for Surgery, has worked at

Frenchay and Southmead for more than 25 years.

She said: “It really is a different world. When we moved here to the Brunel it was quickly evident how challenging it had been caring for patients at the old

Frenchay and Southmead wards.

“The single rooms are just fantastic. The privacy and dignity they provide to our patients is absolutely first class.

“One of the first things we noticed after the move was how much better patients were sleeping without the distractions and noises of an open ward – and that, obviously, leads to a quicker recovery.

“I’m really proud to be able to work in such a fantastic facility and feedback I have received from patients has been generally very positive.

“It’s a big change from what we have been used to but I think it’s a change for the better.”

Patients June Hill and Brenda Tomkins were among the first to move into the Brunel building back in May.

June said: “The new rooms are marvellous. They are so fresh and there’s plenty of room. When the door is open you can see people go by and have a chat.

I think people will be amazed when they see it.”

Brenda said: “My late husband had cancer so we came here for clinics and saw the hospital being built so I was excited to have a chance to see inside.

“It is absolutely breath-taking, so incredible and has a wonderful view. Normally in hospital you feel so cut off from the world and don’t see anything. Now I can sit here and people watch.”

Patient Alistair Sayer from Yate, was the first patient to be brought in via air ambulance after he was hit by a car.

He said: “It feels a bit like a hotel – but with all the hospital services. I was really pleased when they told me I was getting a single room as it meant I was able to get a good night’s sleep.”

“A change for the better”

What do you think of the new hospital? Your Hospital visited the atrium to talk to patients and visitors about their first impressions…

Nigel Evans, Corsham

“It’s been very good. It’s quite impressive. And I found my way around the building OK.”

For patients attending an outpatient appointment at the

Brunel building, things have also changed.

On arrival patients should scan the bar code on their appointment letter into one of the patient check-in screens which can be found just past the welcome desk near the main entrance to the building.

After a few simple questions, the patient is checked in and will be told which gate to go to for their appointment.

The atrium is set out in three distinct colours to help patients and visitors find their way around.

There is also a shop and three coffee shops now open.

Once at the gate there is a pleasant waiting area before patients are called into one of the consulting rooms to see a clinician.

There are lots of information screens around the Brunel and, like many doctors surgeries, when the doctor is ready to see you, your name will pop up on the screen with details on where exactly to go.

There are still receptionists on hand to help and support if required.

Claire Weatherall, Outpatient Lead for the Trust, said: “We run thousands of outpatient appointments a week from the new Brunel building and most of our patients have told us how much they like the new set up.

“The old outpatient departments at Frenchay and

Southmead were dark and quite claustrophobic.

“The new areas are much more pleasant with natural light and nice, comfortable seating.”

Rita Lambert,

Fishponds

“It’s very impressive.

I came in for tests and everything went off very well. It is very nice with clean surroundings as one would expect.”

Shirley Treasure,

Fishponds

“I think it’s great, although a bit big. It’s modern and everything is up to date.”

Katie and Marc McGreavy, Portishead

“It’s really nice. There are bigger waiting areas and a lot more space. It is so much better and so different than what there was before – there’s no comparison. The facilities are much better with the coffee shop, it’s nice to have things like that if you are going to be here for a long time.”

“It’s brilliant. I like the cleanliness, and I guess that comes with a new building. It seems very clean and is very comfortable. It’s a much better experience.”

5

6

Finding your way around

Accessing the

Southmead site

Getting to the hospital for appointments or to visit is, naturally, a big concern for many people.

The Trust planned the parking arrangements as part of the new hospital and is doing all it can to help people get to the site, park easily and get to their appointments.

There are several car parks on site with the

Beaufort multi-storey car park providing the main parking for the new Brunel building. With a shuttle bus every 10/15 minutes to Brunel there is no need for drop off at the front of the new building.

The site is also well served by local buses with some 35 services an hour serving routes across Bristol.

In addition, the local authorities have carried out works to nearby roads to improve access to the site. Bristol City

Council is also investing in improved walking and cycle routes to the hospital.

Simon Wood, Director of Facilities, said:

“Back in mid-May, when we were still in the process of the actual move, we did experience some problems with parking on the site and for that we are very sorry.

“Within a few days things had settled down and I am pleased to say that since then we have spaces available on site.

“In addition we have some 35 bus services an hour to and from the hospital with many picking up and dropping off at the front door of the Brunel building.

“I know that using the bus is not always an appropriate or feasible option for patients and visitors, but we feel that it does offer a good alternative to bringing a car onto the site where possible. The services are proving very popular with projected usage significantly above estimates. Feedback on the services is generally positive with many people identifying a stress free arrival for their visit.”

The next stage of the development at

Southmead will see the old buildings demolished to make way for a brand new patient/visitor car park which will be connected directly into the main entrance.

Once the new car parks are open in autumn

2015, there will be around 2,700 spaces on site for patients, visitors and staff.

In the meantime, the Beaufort Way multi-storey car park offers ample spaces throughout the day.

To help patients and visitors get to the main entrance of the Brunel building, a fully accessible shuttle bus runs from

7am-9pm (Monday to Saturday) and

9am-9pm (Sunday).

Alternatively, there are yellow dots painted on the ground from the exit of the car park all the way to the front entrance of the hospital. However please be aware this is a good walk and will take approximately

10/15 minutes.

The shuttle bus stop is a 30 second walk from the exit to the car park and can be found by following the red dots.

Zena Cottroll from Severn Beach has visited the hospital several times in the last few weeks.

She said: “Having a disability, parking some distance away and getting on a shuttle bus does make it a bit awkward but, on the whole, I have found it to be fine and I’ve always managed to get a parking space in the multi-storey car park.”

Once inside the Brunel, you can use the gate system to find your way around and our friendly Move Makers are on hand until

September to assist.

Useful links:

www.nbt.nhs.uk/findus www.firstgroup.com/ukbus/bristol_bath www.wessexbus.com

Photo taken at 1.00pm on Monday, June 9

Comfortable environment for patients

FULLY

OPEN

AUGUST

2014

Breast care services under one roof

The first patients are now being seen in the new

Bristol Breast Care Centre at Southmead Hospital.

Staff from the centre in the old Southmead Hospital building moved into their new Beaufort House home in June.

Work on the refurbishment of the historic building is nearing completion ready to bring all breast care services for the Bristol area together under one roof.

Avon Breast Screening will be moving into the building later this summer bringing screening, diagnosis and after-care support together in one place to improve the experience of cancer patients.

The Bristol Breast Care Centre has been designed to make it a sensitive and comfortable environment for patients.

It is being supported by the Bristol Breast Care Centre Appeal and fundraising is continuing.

Dr Mike Shere, lead breast care clinician specialist at North Bristol

NHS Trust, said: “It is wonderful to have moved into the new

Bristol Breast Care Centre.

“So much thought went into planning the centre to make it a sensitive environment for patients facing a potential cancer diagnosis and we are pleased to now be delivering care in a space that is better suited to their needs.

“The refurbished Beaufort House brings all breast care services for the Bristol area under one roof, which has huge advantages for patients. We look forward to welcoming Avon Breast

Screening to the centre later this summer.”

To support the appeal or to buy a blossom on the fundraising cherry tree picture inside the reception area visit www.justgiving.com/breastcarecentreappeal or call 0117 323 6462 .

For more information about the Bristol Breast Care Centre visit www.nbt.nhs.uk/bristolbreastcarecentre

Volunteers are needed to help support people with cancer in

Bristol’s first Macmillan Wellbeing Centre which will be located next to the new breast care centre.

The Centre, which is due to open later this summer, will provide therapies, support, information and advice for people living with and beyond cancer.

The Macmillan Wellbeing Centre, run in partnership with North

Bristol NHS Trust, will help people access financial support, enable them to find the right amount of information about their condition and treatment, as well as providing information about support groups all under one roof.

It has been designed with patients and their families in mind with comfortable chairs, private spaces and guided access to information along with space to hold support groups and educational events.

A team of volunteers is being recruited to help support patients through the centre. Could you spare just a few hours each week to share your skills with people living with cancer?

Project manager Helen France said: “We are really excited about setting up this service in our fabulous new Centre at Southmead

Hospital, which will improve the lives of people living with and beyond a cancer diagnosis in Bristol.

“This joint partnership between Macmillan Cancer support and North Bristol NHS Trust will allow us to build on our commitment, and compliment the work we are already doing as a Trust on the second phase of the National Cancer Survivorship initiative project.

“We are looking for a team of volunteers who are interested in cancer care, are enthusiastic about helping others and who have really good communication and organisational skills.

“We need our volunteers to help co-ordinate the smooth and efficient running of our new Centre and be motivated to work as a team to ensure our visitors and service users have the best possible experience. In return, we will offer our volunteers full support as well as ongoing training.”

If you can spare some time to help out at Bristol’s first

Macmillan Wellbeing Centre contact 07860 783 115.

For more information the centre visit www.nbt.nhs.uk/wellbeingcentre

7

8

New name – new beginnings

As we have reached the milestone of the new hospital, we felt it would be a good opportunity to see what you, the backbone of our fundraising support, felt about the charity and how it was represented out in the community.

A short survey was sent to our Foundation Trust members and put out on social media - thank you to all of you who completed the survey – it has been a massive help to the team and how we take the positioning of the charity forward now that the majority of us are on one site.

So with your help and the agreement of our Trust Board, from June 30, the charity that is dedicated to supporting the hospital and community health services delivered by the North Bristol NHS Trust will be known as Southmead

Hospital Charity (formerly Shine Together).

Our Charity Commission registration number remains

1055900 – and you can still give in all the normal ways: n Set up your own Just Giving page

( www.justgiving.com/supporting Southmead ) n Text SUSO14 to 70070 n Cheques can be made payable to

Southmead Hospital Charity n Call 0117 323 8624 – to set up a regular payment or make by credit card or BACS.

Run for the

Future 2014

The annual Run for the Future will take place once again on Bristol’s Downs this year, helping to save the lives of Bristol men.

The 5k run, organised by Bristol Rotarians, is being backed by TV personality Noel Edmonds and will raise much needed funds for the Bristol Urological Institute Prostate Cancer

Appeal based at Southmead Hospital Bristol when it takes place on Sunday September 14.

Since the first run nine years ago more than £250,000 has been raised to support the research and treatment of prostate cancer in Bristol.

Prostate cancer is known as the ‘silent killer’ and claims the lives of 11,000 men every year in the UK with a further

41,000 being diagnosed.

The event is open to all ages and abilities and participants can either walk, run or jog around the course.

Southmead Hospital Bristol is working in collaboration with

Bristol University and University of the West of England on the groundbreaking research.

To register for Run for the Future visit www.runforthefuture.org.uk - more details of the event will be revealed over forthcoming weeks.

Factory’s week of fundraising for

Southmead Hospital’s intensive care unit

Staff at a Stonehouse factory tackled a series of fundraising challenges to raise money for

North Bristol NHS Trust after one of their colleagues was treated by the intensive care team.

Employees at the Gloucestershire facility of engineering manufacturing company Delphi chose to support

Southmead Hospital’s charity through the firm’s Global Excellence Week.

The week of fundraising kicked off on June 20 with a charity bed push through Stonehouse and Stroud.

More than 100 employees then set off on a 21-mile fancy dress bike ride for the cause.

Other events planned for the week were a baking competition, Welly Wanging, a golf day, football tournament and raffle, with all proceeds going to the Southmead Hospital charity.

Human resources manager, Kathrin Beckerleg, said: “Every year Delphi runs a Global Excellence Week and Stonehouse employees always use this week as an opportunity to raise funds for charity.

“This charity has been chosen by the employees this year after one of our colleagues who unfortunately sustained a serious head injury following an accident in April this year. It was thanks to the amazing work of the intensive care team in Bristol that he is now back at home and on the way to recovery.

“This is a great week where all employees come together as a team to do something really worthwhile for a great cause and have some fun along the way.”

There are now several ways you can keep up-to-date with all the latest news from North Bristol NHS Trust:

Website: www.nbt.nhs.uk

Facebook: www.facebook.com/NorthBristolNHSTrust

Twitter: http://twitter.com/NorthBristolNHS

You Tube: www.youtube.com/NorthBristolNHSTrust

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