6. Concluding remarks and future directions for research and development The overall aim of this research was to enable an informed answer to the question of how Lectopia and similar web-based lecture technologies can be used to best effect to support learning and teaching. The answer is complex; one size does not fit all thus necessitating consideration of the particular context in which teaching and learning is taking place. A whole of curriculum perspective is required to account for the diversity in disciplines, students, approaches to teaching and the aims and outcomes of the curriculum. Because of this and also the rapidly changing nature of web-based lecture technologies, we have taken an issues approach. We have used the findings of this research to identify the teaching, learning and curriculum design issues to take into consideration when planning for the use of WBLT. These are presented as a Toolkit of resources for use by the higher education sector. The Toolkit comprises guidelines for staff and students on how to make the best use of webbased lecture technologies, a compilation of frequently asked questions about using WBLT a series of vignettes which provide snapshots of the experiences of staff and students; and a series of case studies exploring the use of WBLT in different curriculum contexts – refer to Appendix 11. Overall, the guidelines emphasise that Web-based lecture technologies, such as Lectopia, were designed to support a traditional pedagogical approach based around lectures. We found that WBLT are effective tools when their use matches their purpose – supporting the delivery of traditional lectures and providing access to students who cannot attend, or choose not to attend. Students who use WBLT perceive that it supports their learning while providing much-needed flexibility in their study options. Staff appreciate the flexibility they provide for students, and particularly the support for external students. Nevertheless, the successful uptake of the technology by students has posed a challenge to lecturers through falling attendance and the blurring of traditional boundaries and expectations of internal and external students. The ways students learn and communicate are changing. There appears to be a mis-match in the reality of the student experience and the way they engage in learning and the corresponding conceptions of staff. This is bringing into question the nature of teaching and in particular the role of lectures. Our study concludes that WBLT can indeed support learning and teaching in certain circumstances, but that it is a disruptive technology which may change the nature of university teaching. WBLT have therefore become a driver for change. The lens offered by WBLT prompts us to question the traditional pedagogy of university teaching, with its focus on the lecture. Academic development units and learning and teaching centres have been attempting to raise this issue in the collective consciousness of universities for at least the last 15 years, with little impact; however, the consequences arising from the introduction of technologies such as WBLT is bringing these issues to the fore in a pragmatic way. Successful adopters of WBLT are those who have take a whole of curriculum approach and have used a range of teaching approaches and tools, rather than just one, to meet the needs and expectations of students. They chose new tools because they wanted to provide a quality learning experience which is relevant to students' circumstances and aims and outcomes of the curriculum. 51 6.1 Wider applicability to the sector and to Carrick objectives This study has shown that the issues which arise from the use of web-based lecture technologies are remarkably consistent across the four universities involved. While not representative of the whole Australian university sector, the four participating universities cover a mixture of city-based and regional campuses, and internal and external enrolment modes. With the Lectopia product licensed to 17 universities in Australia, and numerous other universities implementing or investigating WBLT, the results are likely to be applicable across most universities in the sector. The Guidelines and FAQs developed as part of this project are designed to assist staff and students in making considered decisions about how best to use web-based lecture technologies. The overall aim of this project was to enable an informed answer to the question of how Lectopia and similar web-based lecture technologies can be used to best effect to support learning and teaching. This objective and numerous sub-objectives have been met. A summary of the outcomes and deliverables of this project, together with their status, is presented in Appendix 12. The outcomes of this study can inform two of the current Carrick funding priorities: curriculum renewal (directly) teaching and learning spaces (indirectly, by foreshadowing the need for smaller and more flexible spaces) More broadly the relationship between the project outcomes and the objectives of the Carrick Institute are shown in Table 6-1 below. Table 6- 1: Relationship between this project and Carrick objectives Carrick Objective Relationship to this project Promote and support strategic change in higher education institutions for the enhancement of learning and teaching, including curriculum development and assessment The outcomes of this research will assist institutional decision-making in enhancing learning and teaching, particularly in making effecting use of learning technologies to support the increasingly diverse needs of students. Raise the profile and encourage recognition of the fundamental importance of teaching in higher education institutions and in the general community. Robust research into learning and teaching issues, such as that reported here, serve to raise the importance of teaching in the sector. Develop effective mechanisms for the identification, development, dissemination and embedding of good individual and institutional practice in learning and teaching in Australian higher education. The outcomes and deliverables of this research directly contribute to this objective. However, for effective embedding of good practice to occur, a community should be developed and supported within the Carrick Exchange to enable continuing sharing and discussion of issues around WBLT. Develop and support reciprocal national and international arrangements for the purpose of sharing and benchmarking learning and teaching processes Some international dissemination has taken place through the Journal and Conference of the Association for Learning Technology. 52 6.2 Future work One of the acknowledged limitations of this study is that it focussed on student perceptions about the usefulness of WBLT. Perceptions are different to the achievement of actual learning outcomes. In addition, the present study drew largely on the perspectives of students and staff who were users of WBLT. For a more comprehensive understanding of how these technologies support learning and teaching, this needs to be broadened to include those who do not make extensive use of technologies. Therefore, further work is needed to explore in detail the learning approaches and processes used by students in the 21st century Australian university to achieve specific outcomes. The scope of this study was limited to the impact of a single technology on learning and teaching practice. The technologies we explored were quite specific in their orientation and function in that they were institutional solutions put in place for use by teachers to capture lectures for web delivery. WBLT are essentially a one-way medium of communication designed to deliver the lecture in close to real time. While the case studies began an exploration of issues within a broader curriculum perspective, they revealed the need to consider the interrelationship between all activities within an aligned and revised curriculum including those that are technology-based, face-to-face, collaborative and individualistic. In particular, the role of lectures in a technology-rich environment bears closer examination. There are a range of other technologies that can be used to support lecture delivery as well as offer functions to support communication and collaboration between participants. Adobe Connect, Wimba Live Classroom and Elluminate, for example, offer audio and text two-way communication, file, applications and screen sharing and whiteboard facilities that can be used by both staff and students to create a rich interactive environment. When integrated into social networking sites, Vodcasting / podcasting technologies (for example, Voice Thread http://voicethread.com/about/) provide opportunities for staff and students to be part of an environment where they can create, discuss collaborate. These new social networking environments according to The Horizon Report (2008) help to change the focus from content to connections with people. They provide real and exciting opportunities for transforming the traditional lecture experience. It is important however, that we have some understanding of the implications for teaching and learning so their use can be tailored effectively to specific contexts. Explorations mentioned above would valuably be extended by considering students studying units based on a well-designed curriculum which appropriately used a range of learning technologies. Other, potentially fruitful areas for further research that emerged from the study and are also identified in The Horizon Reports (2007 and 2008) are: the role of lectures within a technology rich environment misalignment between the expectations and perceptions of staff and students, institutional policies, plans and infrastructure, investigating the use of the web 2.0 and mobile technologies on university learning and teaching The research team intends to build on the findings of this project to submit a follow-on application covering one or more of these themes. 53