Attachment
Explanatory Notes on
Use of Emergency Backup Terminals
In case of emergency, there are 20 Emergency Backup Terminals for Exchange Participants’
(EPs’) use on a first-come first-served basis. Four of such Terminals located in the Trading
Hall (Dealing Desk Numbers 291 to 294) are mainly used as backup for On-floor Terminals
(Dealing Desks) whereas the remaining 16 Terminals located at the Backup Centre at 1/F, VHeun Building, 128-140 Queen’s Road Central are primarily reserved for emergency use by
EPs which do not have any Dealing Desk in the Trading Hall.
Application Procedures
1. For faulty On-floor Terminal (Dealing Desk), the floor trader concerned should contact
Trading Floor Office either in person or by phone on 2840 3933 as soon as possible.
2. For faulty Off-floor trading devices, EP should contact Participant General Enquiry
Hotline on 2840 3626 as soon as possible and submit the duly completed “Application
Form for Emergency Backup Terminal” to the Exchange by fax on 2521 7899.
Points to Note
A. Failure of On-floor Terminals (Dealing Desks) in the Trading Hall
1. One Emergency Backup Terminal will be provided for each faulty On-floor Terminal
(Dealing Desk).
2. The original broker number of the faulty On-floor Terminal (Dealing Desk) will be
assigned for use in Emergency Backup Terminal.
B. Failure of Off-floor Trading Devices
1. For EP with both On- and Off-floor Trading Devices
•
In case only off-floor trading devices are inoperable, NO Emergency Backup
Terminal will be provided. The EP concerned should continue its trading
activities with its On-floor Terminal (Dealing Desk).
2. For EP with Off-floor Trading Devices Only
•
In case ALL off-floor trading devices (including all backup devices) are
inoperable, the EP concerned can apply for ONE Emergency Backup Terminal.
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a. For Terminal User (with or without Open Gateways (OGs))
i. The smart cards of all off-floor trading devices (except the one used in
Point ii below) of the EP concerned will be suspended immediately by the
Exchange upon reporting of fault.
ii. One of the EP’s broker numbers used in the Off-floor Terminals, as
selected by the EP, will be assigned to the Emergency Backup Terminal.
EP should bring along the smart card used by this broker number to the
Backup Centre to log on the Emergency Backup Terminal. In case EP
could not get hold of the smart card, the Exchange will issue an emergency
smart card (only applies to Emergency Backup Terminals located in the
Backup Centre only) for the EP’s use.
b. For OG Only User (without any sort of Off-floor Terminals)
i. The smart cards of all OGs of the EP concerned will be suspended
immediately by the Exchange upon reporting of fault.
ii. The pre-assigned emergency broker number will be assigned to
Emergency Backup Terminal and an emergency smart card will be issued
for logon.
C. The use of Emergency Backup Terminal will be valid for the day. The EP concerned
must notify Trading Floor Office after its use of the Emergency Backup Terminal either
in person or by phone on 2840 3933. The EP concerned must return the emergency smart
card (if applicable) immediately after use and also remove all personal belongings from
the Emergency Backup Terminal at the Trading Hall or the Backup Centre before leaving.
D. Should EP require using the Emergency Backup Terminal on the following trading day, it
should reapply by following the same application procedures as set out above.
E. The Exchange has absolute discretion to assign the Emergency Backup Terminals in such
manner and location as it thinks fit and the ultimate location of the Emergency Backup
Terminal will be subject to availability.
F. In case of enquiry, please contact our Trading Floor Office on 2840 3933 or our
Participant General Enquiry Hotline on 2840 3626.
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