Dimension Data and F5 Riverbed In collaboration with Dimension Data and F5 The pace of change facing our clients’ businesses and the IT infrastructure that supports it has never been greater, and is in fact accelerating. Advances in computing technology have resulted in applications running in consolidated and virtualised data centres, which may or may not be owned by the organisation; commercial drivers demand more for less; and social changes are revolutionising the way end users consume organisational computing resources through a variety of fixed and mobile devices (laptops, tablets, smartphones). These factors demand a new approach to network performance and enhancing end user experience. Improving and managing end-to-end performance consistently ranks as a top priority among CIOs and this is now more difficult to achieve given changes to, and the sophistication of, the underlying communications infrastructure. “F5’s relationship with Dimension Data has strengthened significantly over the last 12 months. Dimension Data’s depth of skill in security, networking, data centres and Microsoft solutions along with their global reach uniquely complements F5’s mission of providing clients with an agile and secure application network infrastructure that aligns with their business demands” Dean Darwin, SVP WW Partner Organization, F5 Networks Leading application delivery and security technologies from F5 alongside the world-class system integration, support, and managed services from Dimension Data offer a compelling value proposition. Clients can leverage the extensive benefits of improved performance from their IT infrastructure and a strong services partner who can manage a project from conception through design and deployment, and manage the hardware and software throughout the solution’s lifecycle. Challenges we address • Significantly improve the performance, availability, and security of applications running across the network. • Efficiently price, procure, ship, and deploy application delivery solutions across a wide global footprint. • Assist in reducing cost of running network infrastructure while meeting business demands. • Ensure optimal service through the lifespan of the solution with leading 24x7 maintenance, support, and managed services globally. • Add an extra level of security to applications resident in data centres with market-leading applicationlevel firewall offerings. • Consultative sales approach that ensures the solution assists clients to achieve their business objectives. • Accelerate, optimise, secure, and load balance traffic for the virtualised infrastructures that form the basis for cloud computing with innovative optimisation solutions. • Free up expensive compute cycles for focused use on the application servers themselves by handing off encryption and other security processing to an intelligent and dynamic network. Dimension Data and F5 Dimension Data Strengths F5 Strengths Ability to conduct global business with depth of local skill: F5 provides strategic points of control throughout the IT infrastructure, enabling organisations to scale, adapt, and align with changing business demands and drive business forward on a solid foundation of IT agility. F5 is the only vendor that provides an open architectural framework that includes: • Operations in more than 50 countries and an extended footprint in an additional 100 countries thorough our preferred partners. • Sales teams conduct international business utilising a number of standard transaction models that are commercially efficient for the client’s business. • Our Supply Chain Services (SCS) handle logistics, customs, and excise, and provide clients with a portal to track all activity related to their orders. • The International Project Office (IPO) handles the project management of all large rollouts to client satisfaction. • Five Global Support Centres (GSCs) handle client support calls 24x7 across the world in 13 local languages, and deliver service to flexible SLAs. • F5 TMOS: The universal, shared product platform that adds intelligence and complete control to application delivery. • F5 iRules: The event-driven scripting language that enables customers to customise how application traffic is intercepted, inspected, transformed, and directed. • F5 iControl: The open API that helps automate communications and eliminates the need for costly manual intervention. • F5 Data Management Operating System: The core of F5’s scalable and intelligent file virtualisation solutions that simplifies and automates data delivery. Deep performance engineering and system integration skills derived from nearly 30 years of delivering networks, coupled with strong capabilities in data centre solutions, converged communications and collaboration, and Microsoft offerings. Applications running over networks encounter a wide range of performance, security, and availability challenges that can be mitigated to improve application delivery, increase control, and optimise resources by deploying F5 solutions. Broad lifecycle of services that helps clients plan, build, support, manage, and improve their multi-vendor IT infrastructure through the full lifespan of the solution. Only F5 has DevCentral, an active community of more than 100,000 technical professionals who share innovations in creating scalable, dynamic networks. Relationships with global and multinational organisations, in addition to regional, national enterprises and public sector organisations. Conducts business with 79% of Global Fortune 100 and 60% of Global Fortune 500. Many of the world’s leading organizations rely on F5 solutions, including; 8 of the Fortune 10, 44 of the Fortune 50, 5 of the top 5 healthcare companies, 10 of the top 10 fixed and mobile service providers, and 16 of the top 20 cloud infrastructure and web hosting companies. One of F5’s largest global partners with significant ongoing investments in ability to procure, deliver, deploy, support, and manage F5 solutions, ensuring clients receive the leading F5 service available. F5 has solutions for acceleration, availability, cloud computing, security, storage, virtualisation, and service providers—equally applicable across multiple industries, multiple application types, and many business problems. Focused programmes for Data Centre Networking and Performance Optimisation enable us to build specialist network architectures that support clients’ business objectives and overall IT strategy, and ensures end-to-end performance of applications running over the network for good user experience. F5 takes an application-centric view to deploying application services that reside in the network, such as authentication, data protection, traffic management, and acceleration, which significantly reduces deployment time, lowers OpEx, and streamlines IT operations. Application services can be provisioned in minutes rather than weeks. Joint successes About Dimension Data About F5 Global mobile operator By continually building on our knowledge and expertise in IT infrastructure technologies, Dimension Data has become a global leader in the provision and management of specialist IT infrastructure services and solutions. Drawing on our 12 383 strong employee base, backed by a solid track record of 28 years, Dimension Data applies its expertise in networking, converged communications, security, data centre solutions, Microsoft and contact centre technologies. Our unique skills in consulting, integration and managed services to create customised solutions that ensure our over 6,000 clients achieve their business goals. F5 Networks is a provider of Application Delivery Networking (ADN) technologies that optimise the delivery of network-based applications and the security, performance, and availability of servers, data storage devices, and other network resources. F5 BIG-IP Application Delivery Controllers (ADCs) are positioned in front of web and application servers, balancing traffic and performing compute-intensive functions such as encrypting and decrypting transmissions, screening traffic for security threats, maintaining open connections with servers, speeding the flow of traffic, and managing access to applications and data. One of the world’s top 3 mobile operators engaged with Dimension Data when their existing application delivery infrastructure did not have the performance to scale with the expected growth of their Java applications. The client selected the F5 VIPRION 2400 chassis–based solution to provide the application delivery architecture the company needed to scale with the elastic nature of their Java-based web applications. Dimension Data and F5 provided design, installation, and project management professional services to successfully deploy 22 VIPRION chassis, as well as ongoing managed services to ensure the solution continues to deliver appropriate service levels throughout the lifetime of the solution. CS / DDMS-1100 / 10/12 © Copyright Dimension Data 2012 For more information, visit www.f5.com For further information visit: www.dimensiondata.com MIDDLE EAST & AFRICA · ALGERIA ANGOLA BOTSWANA CONGO BURUNDI DEMOCRATIC REPUBLIC OF THE CONGO GABON GHANA KENYA MALAWI MAURITIUS MOROCCO MOZAMBIQUE NAMIBIA NIGERIA RWANDA SAUDI ARABIA SOUTH AFRICA TANZANIA UGANDA UNITED ARAB EMIRATES ZAMBIA · · · · · · · · · · ASIA · CHINA HONG KONG INDIA INDONESIA JAPAN KOREA MALAYSIA NEW ZEALAND PHILIPPINES SINGAPORE TAIWAN THAILAND VIETNAM · · · · · · AUSTRALIA EUROPE AUSTRALIAN CAPITAL TERRITORY NEW SOUTH WALES QUEENSLAND SOUTH AUSTRALIA VICTORIA WESTERN AUSTRALIA BELGIUM CZECH REPUBLIC FRANCE GERMANY ITALY LUXEMBOURG NETHERLANDS SPAIN SWITZERLAND UNITED KINGDOM · · · For contact details in your region please visit www.dimensiondata.com/globalpresence · · · · · AMERICAS · · BRAZIL CANADA CHILE MEXICO UNITED STATES ·