COCKPIT EN ROUTE INSPECTION JOB FUNCTION 7 OBJECTIVE. This chapter provides guidance in conducting a cockpit enroute inspection. GENERAL A. Inspector Qualifications (1) Since Inspectors do not receive systems training on all aircraft, it is important to become familiar with the type of aircraft being inspected before performing the inspection. This can be accomplished through on the job training. (2) The CAA does not allow two inspectors to perform this job task, therefore familiarity with the enroute inspection procedures is a necessity before performing this task. B. Inspector Conduct. In performing this job task, the actions of an inspector is subject to the close scrutiny of airline employees and the general flying public. Therefore, be alert for leading questions from crewmembers regarding destinations, technical information, and other operators, although it is imperative that tact and good judgment be exercised at all times. C. Inspector Expertise. Airworthiness and operations inspectors possess various degrees and types of expertise and experience. When an inspector needs additional information or guidance, they should coordinate with personnel experienced in that particular specialty. INITIATION AND PLANNING A. Initiation. This task is scheduled as part of the work program. Additional inspections may be initiated as requirements. B. Planning (1) When possible, an enroute inspection should be planned to preclude disruption of company scheduled flight checks by check airmen. (2) Inspectors will make arrangements for the jump seat/forward passenger seat as far in advance of the flight as possible. Inspectors will have priority for available jump seats, except when a required company check is being conducted from the jump seat (3) When it is necessary to board a flight at an intermediate stop, every effort should be made to advise the pilot in command, prior to boarding the flight, that an enroute inspection will be conducted. PERFORMING THE COCKPIT ENROUTE INSPECTION A. Maintenance Record Inspection. Open discrepancies or improperly deferred Minimum Equipment List (MEL) items have been discovered in maintenance records just prior to departure. The resulting corrective actions have resulted in lengthy delays. (1) Regulations require that maintenance be recorded when performed. Procedures for ensuring that these recording requirements are met are described in the operator's maintenance procedures manual. (2) The manual contains specific instructions on when an ainworthiness release or record entry is required. All discrepancies entered in the record must either be corrected or deferred using the methods identified in the operator's maintenance procedures manual. The inspector must become familiar with. the operator's main record handling procedures. B. Interior Inspection. This inspection should be performed without disturbing the loading and/or unloading of the passengers. Any discrepancies noted should be brought immediately to the attention of the flight crew. Perform the interior inspection in accordance with the established INTERIOR INSPECTION GUIDELINES . C. Exterior Inspection. It is recommended to accompany a crewmember on the exterior walk around to determine the thoroughness of the crewmembers inspection. It is important to be aware of the type of maintenance and servicing activities being accomplished. Perform the exterior inspection in accordance with the established EXTERIOR INSPECTION GUIDELINES. D. Inflight Monitoring (1) This phase of the inspection provides the opportunity to monitor aircraft systems and evaluate the effectiveness of maintenance performed to correct maintenance record discrepancies. (2) It is recognized that inspectors have different degrees of pilot skills, but the airworthiness inspector performing an enroute inspection is not there to evaluate the competency of the flight crew. However, if obvious discrepancies are noted, such as a deviation from assigned altitude or other operational procedure, they must be brought to the attention of the pilot in command and the assigned Principal Operations Inspector. . (3) While conducting an enroute inspection, do not manipulate, operate, select, or deselect any switches, circuit breakers, or controls. CARGO/COMBINATION CONFIGURED AIRCRAFT A. Inspection results have disclosed instances of significant aircraft structural damage resulting from the careless loaning of cargo, such as: * Torn or punctured liners indicating hidden damage to circumferential stringers, fuselage skin, and bulkheads * Damaged rollers, ball mats, etc. causing significant structural damage to the floors * Severe corrosion, fire, and structural damage resulting from the improper handling of some hazardous materials B. Hazardous material (dangerous goods) should be handled in accordance with the operators manual. INSPECTORS BAGGAGE. The inspector must conform to the operator's approved carry-on baggage program. If there is any concern that the baggage will exceed operator limitations it should be checked. DEFERRED MAINTENANCE A. Minimum Equipment List Deferred Maintenance. The operator's approved Minimum Equipment List allows the operator to continue a flight or series of flights with certain inoperative equipment. The continued operation must meet the requirements of the Minimum Equipment List deferral classification and the requirements for the equipment loss. B. Other Deferred Maintenance (1) Operators frequently use a system to monitor items that have previously been inspected and found to be within serviceable limits. These items are still airworthy, yet warrant repair at a later time or when items no longer meet serviceable limits. This method of deferral may require repetitive inspections to ensure the continuing airworthiness of the items. Examples of items that are commonly deferred in this manner are fuel leak classifications, dent limitations, and temporary (airworthy) repairs. (2) Passenger convenience item (not safety/airworthiness related)deferrals should be handled according to the operator‘s program guidelines. C. The operator's approved maintenance program must provide for the prompt and orderly repairs of inoperative items. CREWMEMBER CERTIFICATES. There have been several occasions in which pilots have operated certificate holder aircraft without having in their personal possession airman certificates and current medical certificates. In some cases, pilots have operated for long periods of time with suspended certificates. Therefore, ensure that all flight crewmembers have the proper certificates in their personal possession. COORDINATION. This task requires coordination between: * The inspector and the appropriate operator personnel for reserving the jump seat * Other Airworthiness and Operations inspectors. PROCEDURES A. Initiate the Cockpit Enroute Inspection According to the Work Program B. Prepare for Inspection. Contact the operator's scheduling section to reserve jump seat/forward passenger seat, as applicable. C. Coordinate with Operator's Flight Operations Center One Hour Prior to Flight (1) Identify yourself to the operator representative and state that you are performing a cockpit enroute inspection on a specific flight. (2) Present CAA identification (3) Obtain the applicable operator boarding authorization. (Each operator has different boarding authorization procedures, but all have some method of accounting for the inspector being onboard.) If aircraft access is denied: * Advise the operator representative of the regulation authorizing inspector access to aircraft * Request to see the appropriate supervisor if the representative still refuses access * Stress the fact that the denial of access is contrary to regulations and that enforcement action may be taken * Upon return to the office, describe the occurrence to the appropriate supervisors if access was still denied (4) Proceed to the aircraft as soon as possible to review the maintenance record and to perform interior and exterior predeparture inspections as time allows. Follow the operator's procedures for preboarding the aircraft. D. Identify Yourself to The Flight Crew (1) Before boarding the aircraft or performing the exterior inspection: * Identify yourself to the pilot in command and flight crew as an Airworthiness Inspector * State the purpose of the inspection (2) If cockpit access is denied: * Advise the pilot in command of the regulation authorizing inspector's access to the pilot's compartment * Concede to the pilot's wishes if the pilot in command still refuses to allow access * Make it very clear to the pilot in command that the denial of access is contrary to regulations and that enforcement action may be taken * Upon return to the office, describe the occurrence to the appropriate supervisors if access was still denied E. Inspect the Aircraft Maintenance Record NOTE: Notify the appropriate operator personnel immediately of any discrepancies noted during this inspection. (1) Ensure the following: * Maintenance/Airworthiness releases are current * No open items exist * All discrepancies are corrected or properly deferred * Minimum Equipment List items were deferred per the procedural and placarding requirements of the operator's approved program (2) Ensure the length of deferrals are not exceeded, by reviewing the following: * Maintenance record pages * Deferred maintenance list * Deferred maintenance placards/stickers (3) Ensure that the maintenance records contain the following for each discrepancy: * A description of work performed or reference to acceptable data * The name of the person performing the work if outside the organization * The name or other positive identification of the person approving the work (4) Determine if repetitive problems indicate a trend. F. Perform the Interior Inspection, as per the established INTERIOR INSPECTION GUIDELINES. G. Conduct the Exterior Inspection of Aircraft, as per the established EXTERIOR INSPECTION GUIDELINES. (1)Record any discrepancies noted during the exterior inspection and bring them to the attention of the pilot in command or appropriate operator personnel. (2) Evaluate the action(s) taken by the operator in response to the discrepancies. NOTE: If actions taken by the operator do not comply with regulatory requirements or the operator's manual, terminate the inspection. Advise the operator of the noncompliance and the possibility of enforcement action. If the discrepancy constitutes an unsafe condition, notify the operator and supervisor immediately. H. Prior to Pushback, Accomplish the Following: (1) Ensure all of the discrepancies noted during predeparture were corrected (2) Request and review the airman certificates and medical certificates of all flight crewmembers. Ensure the following: (a) Pilot in command. The pilot in command must have in possession the following: * An Airline Transport Pilot certificate * First class medical certificate, which is valid for six months * Appropriate type rating for the aircraft being operated (b) Second in command. The First Officer must have in possession the following: * At least a commercial pilot certificate in the appropriate category and class * Appropriate instrument rating for the aircraft being operated * At least a second class medical certificate, which is valid for twelve months (c) Flight engineer. Flight engineers must have in their possession the following: * Appropriate flight engineer's certificate * Second class medical, which is valid for twelve months (3) If the flight crewmembers do not have the proper, current certificates in their possession: (a) Advise the offending crewmembers that they will be in violation of the CAA regulations. (b) If the flight crewmembers still elect to operate the aircraft without having the appropriate certificates in their possession: * Deplane * Terminate this inspection * Immediately notify the operator's operations center (4) Ensure the load manifest contains the following information: * The number of passengers * The total weight of the loaded aircraft * The maximum allowable takeoff weight for that flight * The center of gravity limits * The actual center of gravity of the loaded aircraft, unless the aircraft is loaded according to an approved loading schedule * The registration number of the aircraft or the flight number * The origin and destination of the flight * The identification of the flight crewmembers and their respective position assignments (5) Ensure the proper fuel load is on board by comparing fuel gauges to the minimum fuel required for dispatch. This fuel requirement is normally found on the dispatch release. I. Monitor Inflight Operations NOTE: During the enroute inspection, point out any potential violations prior to their occurrence and inform the crew of the possible consequences. (1) Ensure the flight crew is using and following the operator's approved checklists for an activities. (2) Exercise good cockpit discipline and ensure the flight crew does the same, to include the following: * Sterile cockpit rule compliance * Proper use of cockpit/personal lighting * Compliance with the pilot in command's requests (3) Monitor all gauges during flight for normal operation. (4) Monitor communications for crew compliance with air traffic control. (5) Ensure that left and right seat crewmembers are in compliance with the oxygen requirements. (6) Note and record all discrepancies observed. NOTE: To assist the crew, be alert for any conflicting air traffic J. Debrief Flight Crew. At the termination of the flight, state whether the operations were satisfactory or unsatisfactory. (1) If irregularities were noted in the performance of any aircraft system, discuss them with the pilot in command. Ensure that these discrepancies are entered in the aircraft maintenance record. If the pilot in command is unwilling to enter these discrepancies, advise that the failure to record these discrepancies is contrary to regulatory requirements. (2) Unsatisfactory operational findings should be brought to the attention of the operator's assigned Principal Operations Inspector. K. Analyze enroute inspection results for any follow up action. L. Document Task. File all supporting paperwork in the operator’s office file through the supervisor. CABIN ENROUTE INSPECTION JOB FUNCTION 7.1 OBJECTIVE. This chapter provides guidance for conducting a cabin enroute inspection to ensure that an operator's cabin safety procedures and operating practices meet ICAO and CAA requirements. GENERAL. Cabin enroute inspections provide the CAA with information concerning flight attendant (F/A) training programs, operator procedures, and the condition and maintenance of aircraft emergency equipment and furnishings. A. Inspector Qualifications. (1) Since inspectors do not receive system training on all aircraft, it is important that inspectors become familiar with the operator's procedures and equipment before performing the inspection. (2) The CAA does not permit an inspector to provide on-the-job training (OJT) to another inspector concerning the conduct of enroute inspections on the same flight. Therefore, each inspector must be familiar with the cabin enroute inspection procedures before performing this task. B. Inspectors' Conduct. (1 ) In performing this job task, the actions of the inspectors are subject to the close scrutiny of airline employees and the general flying public. The inspector must be alert for leading questions from crewmembers and passengers regarding destinations, technical information, and other operators. (2) Inspectors involved in cabin enroute inspections will not enter the cockpit during the flight, unless requested by the captain or another crewmember, or unless emergency circumstances indicate that it would be the proper course of action. NOTE: Inspectors must comply with all regulatory requirements and approved operator procedures. CABIN ENROUTE INSPECTION AREAS. Three general areas have been identified for inspectors to observe and evaluate during cabin enroute inspections. Each area should be considered to be of equal importance. The three inspection areas are as follows: A Cabin (Interior). The interior inspection area applies to the airworthiness of the aircraft cabin and the condition and availability of aircraft cabin emergency equipment and furnishings. The, "Cabin Enroute Interior Inspection Reference Chart," contains a table listing these items and when they should be inspected. Although these items are not all-inclusive, they represent the types of aircraft items that should be evaluated during the inspection. B. Crewmember. The crewmember inspection area applies to F/As who perform assigned safety duties during the flight. Inspectors should evaluate such items as crewmember knowledge, ability, and proficiency by directly observing F/As performing their assigned safety duties and functions. NOTE: F/A trainees who are receiving operating experience should not be evaluated on the same basis as the fully qualified crew members. C. Flight Conduct. The flight conduct inspection area relates to the specific phases of the flight that can be observed during the cabin enroute inspection. This includes a wide range of items, including F/A and flight crewmember coordination of the performance of duties. These types of areas can often be observed before beginning a flight, at enroute stops, or at the termination of a flight. INITIATION AND PLANNING. A. Initiation This task is scheduled as part of the annual work program. Additional inspections can be initiated if any adverse trends or conditions are noted. B. Planning. (1) Inspectors conducting cabin enroute inspections should make arrangements for the inspection as far in advance of the flight as possible. Inspectors who have not provided the operator with the appropriate advance notice should not insist on a seat if the flight is full. Inspectors are expected to exercise sound judgment in these matters. NOTE: Inspectors will not occupy the F/A jumpseats. Only qualified crewmembers, as determined by the operator, are authorized to occupy these seats NOTE: Inspectors conducting a cabin enroute inspection must never displace a revenue passenger. (2) When it is necessary to board a flight at an intermediate stop, the inspector will make every effort to advise the pilot in command (PIC) prior to boarding the flight, that a cabin enroute inspection will be conducted. (3) The inspector must conform to the operator's approved carry-on baggage program. If there is any concern that the inspector's carry-on baggage will exceed operator limitations, the baggage should be checked. The inspector's CAA Identification is adequate documentation for the operator to check the baggage. PERFORMING THE CABIN ENROUTE INSPECTION. The attention of the F/As must not be diverted from assigned duties including passenger boarding, deplaning, and inflight service. Surveillance of F/A awareness and the following of safety related procedures should continue during the flight. A Interior Inspection. (1) This inspection should be performed without disturbing the boarding or deplaning of the passengers. Any discrepancies noted should be brought immediately to the attention of the lead F/A or the PIC. (2) Crewmembers should initially be briefed to continue their assigned duties as if the inspector were not present. The inspector should then request that a crewmember provide an F/A manual and be available for a discussion relating to the crewmember's duties, at the crewmember's earliest convenience. (3) Some operators require F/As to accomplish a preflight inspection of at least some of the emergency and safety equipment in the cabin. In such a case, the inspector should observe the F/A inspect the equipment and then perform an additional inspection of selected equipment. NOTE: An inspector can determine whether the operator requires an F/A to conduct preflight by examining the F/A manual. (4) When an F/A preflight equipment inspection is not required by the operator or has already been performed, the inspector should inspect the equipment. If there is not enough time to inspect the emergency equipment before the flight, the inspector may choose to inspect it after the flight. (5) Inspectors should avoid impeding the flow of passenger traffic or in any way interfering with crewmembers conducting their respective duties. Since passengers are naturally curious about an inspector's activities, it is recommended that reasonable passenger inquiries be answered in a brief factual, and courteous manner. B. Inflight Monitoring. This phase of the inspection includes the activities associated with boarding predeparture, inflight, and landing. During this part of the inspection, the inspector will have the opportunity to do the following: * Evaluate operator procedures * Determine adherence to company policy, ICAO and CAA regulations, and safe operating practices * Monitor passenger safety C. Required Flight Attendants. When regulations require F/As for the operation of a flight, the number of F/As required is based on the number of passenger seats and/or the emergency evacuation demonstration. (1) There must always be a full complement of F/As at originating and terminating points when passengers are on board. (2) Additional, nonrequired, F/As may be used by the operator. DEFERRED MAINTENANCE. A. Minimum Equipment List (MEL), Deferred Maintenance. The operator's approved MEL allows the operator to continue a flight or series of flights with certain inoperative equipment. The continued operation must meet the requirements of the MEL deferral classification and the requirements for the equipment loss. B. Other Deferred Maintenance. (1) Operators frequently use a system to monitor items that have previously been inspected and found to be within serviceable limits. These items are still airworthy yet warrant repair at a later time or when items no longer meet serviceable limits. This method of deferral may require repetitive inspections to ensure the continuing airworthiness of the items. Examples of items that are commonly deferred in this manner are overhead storage bins, seatbelts, and interim airworthy repairs. (2) Passenger convenience hem deferrals that are not safety or airworthiness related should be handled per the guidelines of the operator's program. This may include a cabin log PROCEDURES. A. Initiate the Cabin Enroute Inspection. The inspector should schedule the cabin enroute inspection according to the annual work program. Inspectors should use the Cockpit Enroute Inspection Job Aid or the Cabin Inspection Checklist when conducting the inspection. These forms contain a list of specific areas that should be observed and evaluated. B. Prepare for the Inspection. The inspector should contact the operator to reserve the cockpit jumpseat. C. Coordinate With the Operator. The inspector should coordinate with the operator at least 1 hour prior to the flight. While coordinating the inspector should do the following. (1) Identify himself to the operator representative, and state that he is performing a cabin enroute inspection on a specific flight. (2) Present CAA Identification to the operator representative. (3) Obtain applicable operator boarding authorization per the airline procedures. (4) Request access to the aircraft as soon as practical (for example, after passengers have deplaned) to meet the flight and cabin crews and perform the interior predeparture inspection, as time permits. (5) If aircraft access is denied, the following steps should be taken by the inspector: * Apprise the operator representative of he regulation authorizing inspector access to aircraft * Request to see the appropriate supervisor if the representative still refuses access * Make it very clear to the operator that the denial of access is contrary to regulations and that enforcement action may be initiated * Report the occurrence to the Flight Standards supervisor upon return to the office, if access was not granted D. Coordinate With the Crew. Before boarding the aircraft or performing any inspection, the inspector should coordinate with the crew as follows: * Identify himself to the captain and to the lead F/A as an CAA inspector * State the purpose of the inspection E. Perform the Interior Inspection. The inspector should inspect the following, as applicable: (1) Cabin placarding, markings, and signs (for example, exits, no smoking signs, and emergency equipment), to ensure marking legibility and the correct location. (2) Fire extinguishers for the following: * To verify the quantity and location * To ensure that they are properly serviced, tagged, and stowed (3) Portable oxygen bottles for the following: * To verify the quantity and location stowed * To ensure that they are properly serviced, tagged, and stowed * To determine the condition of the mask, tubing, and connectors NOTE: There is no requirement that the mask/hose must be connected to the first aid oxygen bottles. (4) Protective breathing equipment (PBE) for correct location, proper number of units, and proper stowage. (5) First aid kits and emergency medical kits for correct number, location and stowage. (6) Megaphones for correct number, location, general condition, and proper stowage. (7) Overwater equipment as applicable. (8) Passenger briefing cards, to ensure the following: * That they are available for each passenger * That they are appropriate to the aircraft * That they contain the required information, to include the following. - Emergency exit location and operation - Slide use and location - Oxygen use - Seatbelt use - Flotation device use and location - Appropriate pictorials for extended overwater operations, including ditching exits, life preservers, and life raft or slideraft inflight location - Exit seating information (9) Passenger seats, to ensure the following: * That a reclined seat does not block emergency exits * That the seat cushions are intact * That the tray table latching mechanisms are operable * That the self-contained and removable ashtrays are in serviceable condition and are available when smoking is authorized * That each seat has a complete restraint system * That seatbelts are operational and not frayed or twisted (10) Passenger oxygen service units to ensure that they are closed and latched, without any extended red service indicators or pins. (11) F/A station, to ensure the following. * That the seat retraction/restraint system is operational and is properly secured * That the seatbelts are operational and not frayed or twisted * That the seat cushions are intact * That the seat headrest is in the correct position * That the public address (PA) system and interphone are operable * That aircraft installed flashlight holders are indeed installed NOTE: Flashlights are not required to be in the holders; however, when they are, they must be charged and operable. (12) Galleys, to ensure that the following items are operable: * The latching mechanisms (primary and secondary) * The tiedowns * Other galley restraints (13) Galleys, to ensure the following: * That the hot liquid restraint system is operable * That the circuit breakers and water shutoff valves are accessible and property identified * That the cover and lining of trash receptacles fit properly * That the nonskid floor is serviceable * That the girt bar is clean and serviceable * That the stationary cart tiedowns (mushrooms) are clean * That the galley carts are in serviceable condition and properly stowed * That, if applicable, the lower lobe galley emergency cabin floor exits are passable and not covered by carpeting (14) Galley personnel lift (if applicable) to ensure that it does not move up or down with the doors open and that the activation switches operate properly. (15) Lavatories, to ensure the following: * That the placards are present and that the smoke alarm and ashtrays are present and operational * That the trash receptacle cover and lining fit properly * That the automatic fire extinguisher system is serviceable (16) Stowage compartments, to ensure the following: * That the weight restriction placards are displayed * That the restraints and secondary latching mechanisms are operable * That the compartments comply with stowage requirements for accessibility to emergency equipment (17) Crew baggage, to ensure that it is properly stowed. (18) Emergency lighting system, to ensure that all emergency lighting, including the floor proximity escape path system, is in serviceable condition (for example, no light covers should be cracked or missing). (19 ) Availability of cockpit key to each crewmember. F. Predeparture. The inspector should perform the following during predeparture: (1) Ensure that each F/A has an operable flashlight readily available and has the appropriate up-to-date parts of a manual accessible when performing assigned duties. (2) Ensure that any discrepancies noted during predeparture are addressed per the operator’s manual. (3) Ensure that the required number of F/As are aboard. (4) Observe the F/As and ground personnel coordinating and supervising the boarding of passengers and properly stowing carry-on baggage. NOTE: Ensure that the passenger loading door is not closed until a required crewmember verifies that each piece of carry-on baggage is properly stowed. Proper stowage includes ensuring that the overhead bins are closed. Items that cannot be stowed must be processed as checked baggage. (5) Ensure that items such as carry-on baggage and galley supplies do not cover or in any way interfere with aircraft emergency equipment in the overhead compartments. (6) Ensure that a required crewmember verifies that passengers seated at the emergency exit seats meet the regulatory requirements. NOTE: At some time prior to takeoff, the F/A must brief the passengers seated in the emergency exit seats on the selection criteria and their willingness and ability to perform the functions, according to the operator’s approved program. (7) Ensure that all passengers are seated prior to any ground movements. (8) Ensure that the F/As have sufficient time to take their assigned positions and to secure their restraint systems after giving the passenger briefing. (9) Ensure that the F/A predeparture briefing is audible to all passengers and covers the following subjects: (a) Smoking: When, where, and under what conditions smoking is prohibited, including a statement that federal law prohibits tampering with, disabling, or destroying any smoke detector in an airplane lavatory. (b) Exit Locations: The preferred method is to physically point out exits. (c) Seatbelt Use: Instructions on how to fasten, unfasten, and adjust seatbelts. (d) Flotation Devices: Instructions on the location and use of required individual flotation devices. (e) Oxygen Use: Instructions on the location of and a demonstration on the use of the oxygen mask. (f) Extended Overwater Operations: Instructions on the location, donning, and use of life preservers, liferafts (or sliderafts) and other means of notation including a demonstration of the methods of donning and inflating a life preserver. NOTE: The method of donning and inflating infant life preservers is usually substantially different from the method used for an adult life preserver. (g) Special Passenger Briefings (when applicable): For persons who are handicapped or warrant some other special kind of attention, and for the individuals assisting them. G. Movement on the Surface. During movement on the surface, the inspector should do the following: (1) Ensure that all F/As remain seated during the taxi unless performing safety related functions. Safety related activities can include the following: * Passenger preparedness * Baggage/cargo/galley stowage * Exit readiness (2) Ensure that each exit is closed and locked with the girt bars properly attached (if applicable). (3) Ensure that the following items or activities are accomplished prior to takeoff: (a) All stowage compartments are properly secured and latched. (b) The galley is prepared as follows: * Loose items are secured * All serving carts are properly restrained (c) The cockpit door is closed in accordance with the operator's manual. (d) Passenger seatbelts are secured. (e) Any unoccupied F/A seat restraint is property secured for takeoff. (f) Any other equipment is properly stowed and secured. (4) Ensure that crewmembers observe the sterile cockpit rules. H. Inflight Operations. During inflight operations, the inspector should do the following: (1) Monitor the crewmembers' performance during infiight operations, to ensure the following: (a) That during takeoff each F/A remains seated with restraint systems properly fastened. (b) That after takeoff, before or immediately after the seatbelt illumination is shut off, an announcement is made that passengers should keep their seatbelts fastened, even when the seatbelt sign is turned off. (c) That, if the flight is to be a smoking night, an announcement is made that smoking is only permitted in specific rows and prohibited in the aisles and lavatories when the no smoking sign is turned off. (2) Ensure that the following are accomplished, as applicable: (a) Passenger compliance with seatbelt and no smoking signs. (b) Effective crew coordination for flightcrew and cabin crewmember communications - routine and/or emergency. (c) Turbulent air procedures are followed, including the proper restraint of serving carts, galley equipment, and compliance with instructions from the cockpit and coordination with flight crewmembers. (d) Crewmember handling of the passengers, to include the following: * Intoxicated passengers (not serving alcoholic beverages to them) * Abusive or disruptive passengers * Handicapped or ill passengers * Passengers requiring special attention (3) Ensure that crewmembers, during the approach and landing phases of flight, prepare the cabin for arrival by performing at least the following actions: (a) Ensuring that carry-on baggage is stowed and that all seatbacks and tray tables are upright and stowed, respectively. (b) Removing all food, beverages, and galley service items from each passenger seat location. (c) Ensuring that all stowage compartments are latched and secured. (d) Ensuring that the galley is prepared as follows: * Loose items are secured * All serving carts are properly restrained (e) Ensuring that the cockpit door is closed and locked in accordance with the operator's manual. (f) Verifying that passenger seatbeIts and shoulder harnesses, if installed, are secured. (g) Properly stowing and securing any other equipment. (4) Ensure that crewmembers observe sterile cockpit rules. (5) Ensure that crewmembers are seated in assigned seats before landing, with appropriate restraint systems fastened. I. Flight Arrival. During flight arrival the inspector should do the following: (1) Ensure that after landing, the F/As prepare the aircraft for arrival by performing the following duties: * Before the captain has turned off the seatbelt sign, ensuring that passengers remain in their seats with seatbelts fastened * Upon arrival at the gate and after the seatbelt sign has been turned off, preparing the exits for deplaning NOTE: The girt bar must stay engaged during movement on the surface. (2) Ensure that the appropriate complement of flight attendants remain on board the aircraft at enroute stops (when passengers remain on board the aircraft to proceed to another destination). (3) Debrief the captain and lead F/A of any procedural problems or discrepancies/malfunctions noted during the flight. REPORTS. The enroute report shall be evaluated to determine if corrective action will be necessary and then routed through the supervisor for filing in the operator's tile. AIRWORTHINESS INSPECTOR‘S HANDBOOK ITEM Approved Infant or Child Restraint System Carry-on Baggage Cockpit Key Emergency Lights Proximity Lighting Emergency Medical Kit Evacuation Slides/Rafts Exit Seating Exits/Cabin Doors F/A Crew Complement CABIN EN ROUTE INTERIOR INSPECTION REFERENCE CHART AIRCRAFT CREWMEMBER FLIGHT CONDUCT Placement and Approved Type Knowledge of Location, Place- Proper Use and Placement ment, and Approved Use Proper Restrains and Placards Knowledge of Approved Properly Stowed for Cargo Compartments Program Ensure Compliance Accessible to All Crewmembers Knowledge of Location Use of Key Condition Knowledge of Activation Proper Number Installed and Secured Proper PSI Condition of Floor Brackets Briefing Card on Each Affected Seat General condition (Seals, Handles, etc.) Number of Passenger (Pax) Seats Knowledge of Location and Authorized Use Knowledge of Location and Operation Knowledge of Procedures Compliance with operator’s Verify Occupant’s Eligibility approved program Knowledge of Normal and Doors Armed During Aircraft Emergency Use Movement Knowledge of Required Evenly Distributed Number of Crewmembers Fire Extinguishers Number Installed Knowledge of Use Type Inspection Date First Aid Kits Number Installed and Properly Knowledge of Location Secured and Use Fixed Oxygen System Components ClosedKnowledge of System and No Extension of Red Tags Locations of Additional Drop-Down Masks Flashlights Number Equal to Number of Knowledge of Locations Crewmembers Galley Lifts Safety Interlock Mechanism Knowledge of Operation Operational Handicapped Passenger Briefing Knowledge of Handicapped Briefing DEC/01 2002 Ver. 4 Proper Use Proper Use, No More Than One Occupant Briefing Stowage of Assistance Devices OPERATIONS Screened by Ground Personnel Number or Size Allowance Ground Support Ground Personnel and F/A Coordination Prior to Boarding AIRWORTHINESS INSPECTOR‘S HANDBOOK DEC/01 2002 Ver. 4 AIRWORTHINESS INSPECTOR‘S HANDBOOK ITEM Jumpseats Lavatories Life Vests Life Rafts (If Installed) Manual Megaphones Passenger Info/Safety Briefing Pax Seatbelts PBE Placards Portable Oxygen Safety Briefing Cards Seatback/Tray Table DEC/01 2002 Ver. 4 CABIN EN ROUTE INTERIOR INSPECTION REFERENCE CHART AIRCRAFT CREWMEMBER FLIGHT CONDUCT Automatic Retract/Locking Knowledge of Use Use During Takeoff and Harness/Seatbelt Condition Landing of Seat Harness and Belt Placards Preflight Check Responsive to Smoke Detector, Trash Receptacle Knowledge of Operations if Activated Smoke Detectors Ashtrays Accessible to All Pax Knowledge of Use and (If Installed) Location Proper Number and Location Knowledge of Location, (Capacity to Accommodate Operation, and Use of All Pax) Accessory Kits Accessible Current Includes Information Specific to Knowledge of Content Aircraft Correct Number Installed Knowledge of Use and Removal From Bracket PA or Video - Clarity Demonstration and Verbal Performed Prior To Takeoff Briefing Content Installed Knowledge of Use General Condition Properly Installed Secured Installation Number Installed Stowed PSI Conveniently Located Applicable to Aircraft Latching Mechanism Knowledge of Location and Procedures for Use Preflight Check Knowledge of Use Knowledge (Presence and Location) Knowledge of Securing OPERATIONS Pax Seatbelt Discipline When Sign is Illuminated Proper Use Execution of Administrative Procedures Technically Correct Check to Ensure Full Upright AIRWORTHINESS INSPECTOR‘S HANDBOOK Procedures DEC/01 2002 Ver. 4 Position During Takeoff and Landing AIRWORTHINESS INSPECTOR‘S HANDBOOK CABIN EN ROUTE INTERIOR INSPECTION REFERENCE CHART ITEM Service Carts AIRCRAFT Condition Properly Secured CREWMEMBER Knowledge of Use Sterile Cockpit Signals Knowledge of Procedures DEC/01 2002 Ver. 4 FLIGHT CONDUCT OPERATIONS Proper Use/Not Left Unattended Without Securing Compliance