Final Class Wrap Up Professor Truex MBA 8125 Informatioon Technology management Professor Truex MBA 8125 Informatioon Technology management Professor Truex MBA 8125 Informatioon Technology management The MBA 8125 Challenge How = practice Why = theory Integrate Theory and Practice Basic Building Blocks “…to help managers understand the challenges, opportunities, and risks involved in information technology management. It examines the issues involved in acquiring information systems that support and maintain business operations in an efficient, effective, and ethical manner.The course also examines how information technology can be used to substantially improve business process performance. There are the five I’s of business processes: Identify, Improve, IT-enable, Innovate and Implement.” Professor Truex MBA 8125 Informatioon Technology management 8125 Content map ! Context: Strategy as the driver ! Firm Strategy & Information Systems ! Business Strategy, Organization design, IT Design triangle; Porter and the internet ! Process Design, Enshrinement in silicon and deployment/use ! The design of work (organizations) & Information Systems ! Business Process perspectives ! Process Innovation ! Process and Organizational Agility / change management ! Business System Analysis ! IT Project Management ! Small-scale - ISD ! Enterprise-wide - ERP configuration ! Sourcing of IS and other business functions (because of the IT systems) ! Where, by whom and how it is done ! Consequences: (Management Challenges and ‘the dark side’ of IT) ! Security & Risk Management ! Ethical issues and practices in the deployment and strategic use of these systems So how did we address this challenge? The MBA 8125 Challenge How = practice Why = theory Integrate Theory and Practice Basic Building Blocks Important knowledge to stay current no matter how the technology changes Professor Truex As applied-Necessary to relate the pieces of theory and to build handson competence and confidence MBA 8125 Informatioon Technology management We addressed this challenge with… The MBA 8125 Challenge How = practice Why = theory Integrate Theory and Practice Basic Building Blocks Text readings, course notes, discussions and lectures; case briefs (thought pieces); compare contrast tables; discussion , copious feedback, shared learning Professor Truex opportunities Important knowledge to stay current no matter how the technology changes Necessary to relate the pieces of theory and to build handson competence and confidence MBA 8125 Informatioon Technology management Case briefs & discussions; podcasting projects; specialized articles; Work systems modeling; risk analysis, & explication of the student’s own learning framework I said that I would… • “…take a guided learning approach to pedagogy in which you, the student, will be primarily in charge of extracting meaning and value from the readings, in-class discussions and exercises as well as the out-of-class research and writing.” • “…the course will take an approach where learning comes from a combination of individual and group research, private analysis and public in-class discussions, experiential exercises, and, very importantly, from collaborative learning from each other.” • “As a professor I can not resist the temptation to “profess” so yes there will be ‘lectures’. But I will try to limit those in length and scope.” Professor Truex MBA 8125 Informatioon Technology management And that I expected (hoped) you… • “…to take an open-minded and critical perspective. Instead of accepting the current practice or the fad de jour as “best practice” you are expected to examine” • … to take a critical view of the materials we encounter, to bring your work and other life’s experiences to the table and to look through and beyond the materials we share in class. • …to be surprised, thrilled, tickled and perhaps even enlightened in the learning journey together. Professor Truex MBA 8125 Informatioon Technology management Prof Truex … 1. Began each day with an intro/agenda) and ended the day with a wrap-up (the big picture) 2. Regularly re-visited material and examined the bigger picture. • brought in experience, readings and issues from the outside and from contemporary events 3. Provided lectures from the text and other sources • In advance and on-line and new people 4. Directed case and lecture discussion 5. Created the learning vehicle of the team ‘seminar’ project 6. Was well-prepared for class; and was available to discuss the ‘real time’ student concerns 7. Provided regular detailed feedback 8. Genuinely cared about your learning 9. Provided bizarre sense of humoUr and stories. The HumoUr Professor Truex MBA 8125 Informatioon Technology management PMBA 8125 Value • Highly integrative with MBA curriculum – Strategy; Org. • Add Design; Project Management; Change Management … Provides six distinct & bankable skill-sets 1. Work System (Business Process) Model 2. Risk Analysis snapshot 3. Requirements identification 4. Analytical and communication skill tools/techniques • for assimilating and extracting key points from multiple (often orthogonal or seemingly unrelated) sources • to create an evolving framework in which to incorporate the new concepts & details • • to move details from short to long term memory for organizing and writing parsimoniously and effectively 5. Research & bibliographic tools (Endnote) 6. Social networking and presentation technology tools (SharePoint, Wikis, podcasts) Organizing Schema (Concept Maps) #1: The Information Systems Strategy Triangle Business Strategy The Organization Organizational Strategy Professor Truex Information Strategy MBA 8125 Informatioon Technology management Organizing Schema #2… The Business Systems Architecture DSS, GDSS & EIS Transaction Processing Systems (TPS) Professor Truex Management Information Systems (MIS) Content Editing & Production tools Search Engines & tools On-line Analytical Processing (OLAP) (Deductive) Data Warehouse Production Database External Data Sources Data Mining (Inductive reasoning) MBA 8125 Informatioon Technology management Knowledge Repository Organizational Memory Information System (OMIS) Collaboration and Coordination tools Work Practice --------------------------- Professor Truex MBA 8125 Informatioon Technology management Writing and the Compare/Contrast technique • Structure and clarity matters – Have a point clearly in mind – Get to it quickly – Support and develop all claims – Summarize and declare the take-away • The table – It’s in the criteria for analysis (left column) – Clear self-describing cells – Use tit to guide andinform the writing Professor Truex MBA 8125 Informatioon Technology management The Journey… • Covered a lot of territory – Much was a view from 30,000 feet – A critical organizational function • But it should have provided you a good overview and introduction to an exciting field and set of management challenges Professor Truex MBA 8125 Informatioon Technology management MBA 8125 Professor Duane Truex III Information technology Management Wrap Up…a final, ‘final word’ • Recall that: – success is measured not by heights achieved but by obstacles overcome. • You have each overcome differing obstacles, and I hope, you have learned. Professor Truex MBA 8125 Informatioon Technology management So… • So if you have learned and have enjoyed in the process when you fill out the evaluation my name is Duane Truex • If not…. – my name is Mao Zedun (-; • Course Evaluation: the MOST important % participation and questions:…. – Questions: #34, (Importance of the course) and #35 (overall assessment of the Professor) – Question #5, Prof. Prepared?, – Question #11 Prof. Explain clearly?, – Question #18, Prof. Know if we were following/awake/present/…alive? – Question #28, Makes me work harder…? Professor Truex MBA 8125 Informatioon Technology management Thank You ! Enjoy the next term and do keep in touch Professor Truex MBA 8125 Informatioon Technology management