MOAA brought to you by Transition Guide 64 Military Made, Business Approved Care and Feeding of Your References Finance and Benefits Transition Checklist Military-Friendly Employers 10 Reasons You Didn’t Get the Job Assessing Your Digital Persona 74 On the Move Salary and Benefits Negotiation Basics Military Spouse Stats Spotting a Bad Boss Spouse Career Portability Spouse Unemployment Compensation MOAA Career Transition Services Ready, Set, Any big change in your career requires careful planning. MOAA’s advice and insights can help you lead the pack. ILLUSTRATION: ROY SCOTT M AY 2 0 1 5 MILITARY OFFICER 63 MOAA Transition Guide 64 MILITARY OFFICER M AY 2 0 1 3 PHOTOS/IMAGES: TKTK Military Made, Business Approved F Veterans serving as top executives at some of the nation’s biggest companies offer their tips on using military values to drive civilian business success. By Deborah Huso FRED SMITH WA S ONLY 22 YE AR S OLD WHEN HE BEC AME A PL ATOON LE ADER with the 1st Marine Division in Chu Lai, South Vietnam, in 1966. Because of a shortage of officers, he found himself quickly thrown into positions of responsibility, commanding Kilo Company, 3rd Battalion, 5th Marines at the battle for Hue City. He ultimately served two tours in Vietnam. ILLUSTRATION: FACING PAGE, ROY SCOTT In 1971, before he was 30, Smith started the express-delivery company FedEx Corp. “Everything that went into FedEx that made [it] the business that it is today related to what I learned in the Marine Corps,” he says. From his experience in Vietnam as a forward air controller, he learned how to integrate air and ground operations, ensuring their coordination under tense circumstances. Smith says he also borrowed from his Marine Corps experience the concept of having FedEx’s operating companies managed collaboratively and independently. He had seen military services work together from the standpoint of a small-unit leader who exercised independent authority. Today, FedEx is a Fortune 100 company that some say operates with military precision. Smith’s experience is not unique. Plenty of company founders and CEOs have taken their experience on the battlefield right into the boardroom. Former Air Force Capt. Stuart Parker, USAA CEO The new CEO of financial services group United Services Automobile Association (USAA), former Air Force Capt. Stuart Parker, served 10 years in the Air Force flying combat missions during operations Desert Shield and Desert Storm. He also was an instructor pilot for the C-141 M AY 2 0 1 5 3 MILITARY OFFICER 65 MOAA Transition Guide Care and Feeding of Your References Résumé inflation and a strong desire to avoid the pain of a bad hire motivate employers to check references. Accordingly, job seekers need to have a reference list ready to present on request — probably after the initial round of interviewing but before the final negotiations begin. Providing good references requires maintaining connections with former managers, colleagues, and even professors who have observed your people skills and have seen your work. Moreover, it’s increasingly acceptable to draw references from vendors, subordinates, and subcontractors. Ask for a reference in person or over the phone because tone of voice and body language often can reveal reluctance. Any initial hesitation, poor eye contact, or a flat tone of voice are good indications it’s best to find another reference. Remember, damning with faint praise during a reference check always trumps a sparkling résumé and impeccable interview skills. Offer to provide your references with a list of your major projects and achievements when you worked together. It’s also helpful to provide a description of the position you are seeking, so the reference can highlight your most relevant work experience. Finally, before you exit your current position, attempt to negotiate agreement from your current boss to serve as a professional reference for your next employer. In cases of involuntary departure, strive to agree with your former boss on an exit statement that will describe the nature of your departure in terms that are acceptable to both of you. — Capt. Jim Carman, USN (Ret), director, MOAA Transition Center 66 MILITARY OFFICER M AY 2 0 1 5 and T-38 and worked as a wing flight examiner. Parker holds a degree in business administration from Valdosta State University in Georgia, where he graduated through the Air Force ROTC program, and an MBA in finance from St. Mary’s University in Texas. He joined USAA in 1998, eventually rising to the role of chief operating officer in 2014. Now, as the recently elected CEO, Parker says his years in the Air Force really solidified his belief in the strength of teamwork. “The military is a brotherhood and sisterhood that takes everybody’s efforts,” he explains. “It’s one of those formative times when you realize that the team is far more important than the individual, that you have to work together and at the same time share the sacrifices.” The Air Force also taught him the importance of core values. “In the military, it’s all about integrity and doing what you say,” he says. “Your word is your bond. Those values continue to define who I am today. “The military teaches you to focus on the details, like when you’re a pilot and you do a walk-around of an airplane. You’re checking everything because it could cost you your life or the lives of others if you don’t catch a potential problem. That attention to detail is also critical in the business world because people are counting on you there, too.” The Air Force gave Parker endurance as well. He was accustomed to 23-hour missions, which prepared him to embrace the long hours often required to make projects happen in the business world. Parker’s dedication to the team has been reflected in his work at USAA, where he was instrumental in opening USAA eligibility to everyone who had honorably served PHOTO: SHUTTERSTOCK Dell recommends Windows. Serving those who serve our nation. All U.S. military members, past and present, are eligible to receive exclusive savings and ofers. • • • • Save up to 30% on select Windows PCs and tablets Enjoy 5% savings on Dell-branded electronics and accessories Access exclusive ofers and presale events Request an additional 10% of coupon* for military members on select Windows PCs and tablets Shop today at Dell.com/moaa or email Federal_EPP_Programs@Dell.com. *All orders are subject to approval and acceptance by Dell. Ofers subject to change, not combinable with all other ofers. Taxes, shipping, handling and other fees apply. Valid for U.S. Dell Member Purchase Program new purchases only. Dell reserves right to cancel orders arising from pricing or other errors. *Best Price for Members Guarantee: Best Price Guarantee does not apply to retail or reseller ofers, Dell Outlet, afliate websites, coupons, auctions or quotes from Dell sales representatives. You must present a valid E-value code or saved cart image with lower price to a Dell Member Purchase Program sales specialist on day of purchase prior to your transaction. *Electronics and Accessories: Ofer does not apply to the following products categories: All Non-Dell Electronics and Accessories. Additional savings apply to select other ofers. *10% Military Coupon Ofer: Visit Dell.com/military for valid ofer dates. Coupon is good with select other ofers, and other coupons. Coupon is valid on select order codes. Ofer does not apply to, and is not available with, systems or items purchased through refurbished items or spare parts. Purchase limit of 3 items per order. Not valid for resellers and/ or online auctions. Dell reserves the right to cancel orders arising from pricing or other errors. Finance and Benefits Transition Checklist If you think you might be about five years from transitioning out of the military, here are some key finance and benefits decisions on which you should start doing your homework: Transfer of Post-9/11 GI Bill benefits Emergency transition savings account Thrift Savings Plan decision Insurance (life, SGLI, VGLI, health, dental, and vision) options Moving expenses and the cost of living in areas you might want to call home Tax planning Employer benefit plan costs Survivor Benefit Plan and VA disability claim (Dependency and Indemnity Compensation) possibilities Separation pay and the payback, if applicable There are many moving parts to these issues. MOAA provides transition, financial, and benefits counseling to help you understand the issues so you can exercise your options with confidence. To help get your thoughts and game plan together, download DD Form 2648, Preseparation Counseling Checklist, at http://1.usa.gov/1CczZU1. — Lt. Col. Shane Ostrom, USAF (Ret), CFP®, deputy director, MOAA Transition Center 68 MILITARY OFFICER M AY 2 0 1 5 in the armed forces, which more than doubled the company’s membership. He also helped promote veteran hiring and says 30 percent of new hires are either veterans or military spouses. Parker transferred many skills from his years in the service. He recommends that other veterans: 1. Stay mission-focused. Give clear direction to your team, and have high expectations. 2. Remember it’s about the team, not you. Take care of your employees, and they’ll take care of your business. Give them the tools they need, bring them together, and inspire them to fulfill the mission. 3. Look over the horizon. Scan for potential threats and opportunities, and stay informed and innovative about addressing them. Be vigilant, agile, flexible, and responsive. 4. Keep your integrity above all else. The business world is full of stories about executives who cut corners. Don’t. Ever. 5. Be passionate. One of the best things anyone can be known for is making a positive impact. That’s much harder to do if you’re not engaged and excited about your role. If you lose the passion, find a way to get it back — or find something else to do. Former Marine Corps Cpl. Robert J. Stevens, former Lockheed Martin Corp. CEO Former Lockheed Martin CEO Robert J. Stevens enlisted in the Marine Corps as soon as he graduated from high school in 1969. He received advanced infantry training as well as training as a forward observer for naval gunfire, artillery, and close-air support. He served tours in Vietnam and the Philippines, having assumed the rank of corporal when he was honorably discharged in 1975. PHOTO: SHUTTERSTOCK The military taught him the integral tenets of leadership. “Your experiences of achieving demanding objectives under difficult circumstances while taking care of those with whom you serve is the essence of leadership and character and will always serve you well,” Stevens says. As the former head of Lockheed Martin, Stevens has pulled directly from his Marine Corps experience in creating an environment of teamwork and accountability. “It’s not enough to be a leader who delivers the product or the numbers,” he says. “You must also be a leader who treats people with respect and dignity, energizes the team, models the company’s values, and actively shapes the future of the business.” “It’s all about good teamwork,” he adds, “and that’s a lesson in leadership that came directly from the Marine Corps playbook.” Stevens advises: 1. Recognize your military experience is valuable. Every business is a team sport where discipline, dedication, and respect matter. 2. Find a business or industry that gives you a sense of purpose. Those who were in the military tend to have “mission first” orientation. We are used to giving all we have, sometimes at great personal sacrifice. Find a mission worthy of your effort. 3. Learn the vocabulary. When first applying for a job, I realized there was no demand whatsoever for “forward observers,” but every business needs “team leaders,” which, as an NCO, I understood. Learn to translate your strategic and operational skills into the vocabulary of business. 4. Leadership matters. You have stepped forward many times in uncertain environments. Business is no different. Seize the initiative, and don’t fear failure. Your military M AY 2 0 1 5 MILITARY OFFICER 69 MOAA Transition Guide Military-Friendly Employers* 7-Eleven Franchising Advanced Concepts and Technologies International LLC Alion Science and Technology Corp. Amazon AREVA Inc. Army and Air Force Exchange Service Bank of America CACI International Inc. CALIBRE Capital Portfolio Management Inc. CH2M Hill ClearanceJobs Cruise Planners Dell Department of Veterans Affairs/VA forVets Department of Homeland Security Transportation Security Administration Edward D. Jones and Co. L.P. EMCOR Government Services Emporia State University Exfederal.com Federal Deposit Insurance Corp. FINRA First Command Financial Services GEICO Hagerstown (Md.) Community College The Henry M. Jackson Foundation for the Advancement of Military Medicine HomeTeam Inspection Service Honeywell Technology Solutions Inc. Humana Institute for Defense Analyses JPMorgan Chase & Co. Koch Industries LADO International Institute La Quinta Inns & Suites Leidos LMI Lockheed Martin Corp. ManTech International Corp. Marriott Marsh & McLennan Cos. Marstel-Day LLC Michael Baker International National Institute of Standards and Technology National Language Service Corps National Security Agency NES Associates LLC NORMA Group Northrop Grumman Corp. Peace Corps Pentagon Federal Credit Union Postal Connections Prince George’s One-Stop Career Center Prince William County Police Department Professional Solutions LLC Prudential PenFed Realty Public Service Enterprise Group Quantech Services Inc. Schafer Corp. State Farm Texas Tech University Trident Group U.S. Agency for International Development U.S. Department of Energy U.S. Equal Employment Opportunity Commission U.S. Nuclear Regulatory Commission U.S. Office of Personnel Management U.S. Patent and Trademark Office University of Phoenix USAA USC Marshall School of Business Veterans Crisis Line Volt Information Sciences Inc. Welkin Associates Ltd. Westat Western Michigan University WIN Home Inspection Zeiders Enterprises *This list is based on employers that regularly participate in MOAA career fairs and professional development events; employers in bold have advertised in this issue. Veteran Unemployment Rate 4.9% As of March, the unemployment rate for veterans was 4.9 percent, a decrease of 1.1 percentage points from March 2014. For more information, visit www.bls.gov/news.release/empsit.t05.htm. 70 MILITARY OFFICER M AY 2 0 1 5 experience has taught you to engage, respond, adapt, and move forward. Capt. Ken Barrett, USN (Ret), General Motors Co. global chief diversity officer For General Motors Co. (GM) Chief Diversity Officer Capt. Ken Barrett, USN (Ret), making the transition from the Navy to the boardroom was almost seamless to a large degree because of his military experience. Barrett, who spent 28 years in the military, began as a surface warfare officer and served on seven different ships. He moved into human resources recruiting, ultimately becoming diversity director for the Navy. He helped steer a pilot program allowing for career intermission. Targeted toward retaining female servicemembers, the program allowed three years off active duty while retaining medical benefits with a commitment to return to service. Barrett joined GM in 2012 and was the company’s first diversity officer. “In the military, you get leadership responsibility right away,” he says. “I had 17 people working for me at age 22.” With his recruiting experience, he learned to sell and found diversity enhanced that ability. “The Navy taught me to create a force that looked like the people we served,” he explains. “[At GM,] we want to be reflective of the customers to whom we sell our vehicles.” Here are Barrett’s tips for making the most of your career transition: 1. Think outside your comfort level. Be open to other types of opportunities outside what you do in the military. 2. Don’t sell yourself short. Evaluate what your skills really are, and be able to account for what you’ve done throughout your career. Think about how those skills translate into the civilian world. Reasons You Didn’t Get the Job 1. Your cover letter and résumé were not tailored to connect your skills and experience, passion, and education to the requirements of the job. 2. The economy steadily was adding jobs in late 2014 and saw its best streak since 1995. Despite losses in early 2015, economists have remained hopeful. Regardless, 8.6 million Americans, including 535,000 veterans, still are looking for employment. If you’ve been unsuccessful in your quest for employment, consider these 10 reasons why you didn’t get the job. You did not build internal support for your candidacy by connecting with people who are currently working for this employer. 3. Your LinkedIn profile did not reflect your personal brand, did not include a professional photo, or did not complement the material contained in your résumé and application. 4. You failed to follow up to ensure your application was received. 5. You took the phone interview on a cellphone in a parking lot. 6. You showed up for your interview more than five minutes early or more than one minute late. 7. You were surly with the receptionist and the intern you met in the hallway. The best judge of character is how we treat the powerless compared to the powerful. 8. You assumed the sale and didn’t dress up for a third-round interview. Always remember: Half of acing an interview is knowing as much as possible about the company before the interview; anticipating what the interviewer wants to know about you is the other half. 9. You missed the little things, like not re- sponding promptly to requests for writing samples and reference lists. 10. You wanted to discuss compensation and benefits before you were the preferred candidate. — Capt. Jim Carman, USN (Ret), director, MOAA Transition Center M AY 2 0 1 5 MILITARY OFFICER 71 MOAA Transition Guide Assessing Your Digital Persona If all someone knew about you was what he or she found online, what kind of person would you appear to be? Your digital persona is what prospective employers will find if they Google your name or search for you on social media (and they will). It matters little whether the information was something you posted or was supplied by a third party without your knowledge. It’s in your best interest to know in advance what’s out there so you’ll be prepared to either defend it or remove it. You can control your digital persona by not posting anything online you wouldn’t want others to know and regularly checking posts associated with you. Questionable content includes political or religious rants, accounts of personal misconduct or unlawful activity, or anything else that might be deemed objectionable. Conversely, you can take control and shape a positive online image for yourself by having a profile on LinkedIn. A complete and well-constructed profile presents a professional version of you that will attract target employers. — Capt. Patricia Cole, USN (Ret), deputy director, MOAA Transition Center 72 MILITARY OFFICER M AY 2 0 1 5 3. Take transition assistance programs early. “I started three years before I transitioned,” he says. “It’s important to start transitionthinking before you’re out.” 4. Refine your résumé. It’s a living, breathing document. Update it every single month. Get input from others. Make sure it’s focused outside the military. Define the roles you’ve filled in “corporate speak.” 5. Join a professional organization in the field you’re interested in pursuing. It puts you in touch with the right circles of people. Maj. James R. Schenck, USA (Ret), Pentagon Federal Credit Union CEO James Schenck entered the Army straight out of high school through the U.S. Military Academy at West Point, N.Y., in 1984. After attending flight school, serving as an Army aviator, and taking two tours to Korea, he ultimately found himself working as special assistant to the secretary of the Army, spending 13 years of his career at the Pentagon. He resigned his commission in 2001 to move into the private sector, where he has modeled his leadership on lessons from the Army. “Good leaders can lay out a vision and let juniors execute it,” Schenck says. “They give junior commanders the operating room to exercise their leader’s intent.” He says he relied on strategy, focus, and execution. “When I became CEO a year ago, I laid out a very bold vision,” he explains. His goal has been to increase PenFed’s membership from 18 billion to 75 billion. In his efforts to meet that goal, Schenck has provided a precise vision, making individual leaders responsible for “sub-objectives” of that vision. “The military taught me about building winning teams,” he adds. “My entire professional career was spent with people from all different backgrounds and places. I’ve always worked in a diverse culture.” What tips does Schenck offer for translating military skills? 1. Take absolute perfect care of your employees. A commander is only as good as his people. If you take care of your employees, they will, in turn, take care of your customers. Make sure they have the resources they need to succeed. 2. Operate with honor and integrity. Make your handshake your bond. 3. Promote working across divisions and across silos. Have an open mind about what’s important to the people around you. 4. Understand the strategic as well as the tactical view. Where is your industry going in the future? Be ready to solve the long-term as well as the short-term issues. 5. Training is critical. The military is a great model of this. It encourages higher education and training at every level of command. Leaders set future conditions for success. MO — Deborah Huso is a freelance writer based in Virginia. Her last feature article for Military Officer was “5 Overlooked Military Benefits,” March 2015. JOIN THE CONVERSATION What’s your best advice for a transitioning military officer? Share your thoughts and tips with other MOAA members via MOAA Connect (connect.moaa.org). Search for the “Military Made, Business Approved” discussion. IMAGE: SHUTTERSTOCK Master of Business for Veterans Transform your military leadership experience into a powerful business tool The USC Marshall School of Business Master of Business for Veterans (MBV) is a one year master’s degree in business created specifcally for military veterans, active-duty and reserve personnel. 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The The Army Army values values parallel parallel the the Amazon Amazon leadership leadership principles principles and and are are practiced practiced in in the the way way we we support support one one another.” another.” ” Amazon Amazon off offers ers veterans veterans aa variety variety of of career career and and development development opportunities opportunities throughout throughout the the company company from from Operations Operations to to Technology Technology to to Marketing, Marketing, and and more. more. Liz, Liz, Amazon Amazon Operations Operations Manager Manager && Army Army Reserve Reserve Offi Officer cer Learn Learn more more about about Amazon Amazon careers careers at at amazon.com/military amazon.com/military Amazon Amazon is is an an Equal Equal Opportunity Opportunity Affi Affirmative rmative Action Action Employer Employer -- Female/Minority/Veteran/Disability Female/Minority/Veteran/Disability M Y 22 20 011155 5 MA AY Y 0 M LIIIT TA ARR RYY Y O OFFFFFFIIIC CEE ERR R 7 733 3 M IIILL T A O C 7 MOAA Transition Guide 74 MILITARY OFFICER M AY 2 0 1 3 PHOTOS/IMAGES: TKTK On the Move Military life means little certainty and lots of career reinvention. Three spouses share their stories of trials and triumphs. By Latayne C. Scott ALTHOUGH HIGH SCHO OL AND COLLEGE what recent graduate would say the dream is to try to juggle a career with the constant moves of military life — and where’s the job training for that? PREPARE STUDENT S FOR C AREER S, Any military spouse who is employed can identify the great challenges inherent in such a scenario (see page 77 or visit www.moaa.org/ milspousesurvey). And yet many spouses have made it work — and found satisfaction in the results. New to the military Though Amie Huebner and her husband, William, a lieutenant commander in the Navy, have been married for five years, she remembers vividly her transition to the military spouse lifestyle. “Within two weeks of leaving my network,” she says, “I woke up with a ring on my finger, in a city on the opposite side of the country, with ILLUSTRATION: FACING PAGE, ROY SCOTT my only identity being a military ID card and a job unpacking boxes.” Huebner took stock of her talents and vocational assets to reinvent herself. She’s taught and coached sailing since her teenage years and now continues that profession as she skippers her own high-performance 505 sailboat in Norfolk, Va. She also had to figure out how to make her entrepreneurial young freelance graphic and Web design firm, Teahouse Creatives, compatible with her new military lifestyle. “The one myth I debunked was that a freelance business has to be locally based to survive,” Huebner says. “All you have to do is make it easy for your clients and be reliable.” Though she can provide services through phone, email, video calls, and other Internet tools, she acknowledges Teahouse Creatives has required substantial personal travel and “being strategic on where I base myself” — including some hard decisions not to move every M AY 2 0 1 5 MILITARY OFFICER 75 MOAA Transition Guide $ time with her husband, instead staying within weekend commuting distance wherever possible. Huebner learned early on not to overcommit herself, and she relies on assets such as the local InGear Career chapter and satisfying involvement in community activities. Another resource is her business partner, her brother, who provides consistency when she is in transitions. In addition, her husband is very supportive. “He knows that I am happy when I am fulfilled by my work,” she says. Reentering the workforce Salary and Benefits Negotiation Basics In the realm of negotiating salary and benefits, knowledge is power. Do your homework! You should have a general idea of the salary range for a position before starting to negotiate. This will prevent you from asking for too much or too little. For starters, assume almost everything is negotiable and, if possible, try to have a written job offer in hand before talking salary specifics. Where do you find salary information? Start with the installation transition office. Talk to friends, and leverage your network. Additionally, a wealth of information is available online. Websites such as Salary.com, Glassdoor.com, and the U.S. Bureau of Labor Statistics provide a wide range of salary information. Don’t focus solely on salary when negotiating. Benefits are an important component of the overall compensation package. Among them are medical benefits, amount of 401(k) match, and life insurance. Some negotiable items that might not be included in the offer are education, parking, hiring bonuses, etcetera. It’s up to you to determine one or two areas most important for you and effectively convey them to the employer during the negotiation. When you receive an offer, take time to evaluate it. Never accept an offer the same day it is presented. You want to consider the offer with your family or spouse to ensure your needs will be met. The salary-negotiation process is not an adversarial one. Unlike other formal negotiating you might have done (buying a car or a home), this relationship will continue over the course of your time with the company. So keep the negotiations positive and always do your homework. — Col. Terri Coles, USA (Ret), deputy director, MOAA Transition Center 76 MILITARY OFFICER M AY 2 0 1 5 In 2006, Kate Costa Leming found herself at Fort Benning, Ga., “staring down a 15-month deployment” for her husband, Johnathan, an Air Force major. Trying to balance a job and solo parenting with no family nearby felt “untenable,” she says, and she resigned from her position teleworking for a firm in New York. During the following six years, the Lemings had two more children, moved five times, and were separated 21 months due to training, deployments, and TDYs. Leming kept in touch with her classmates from Cornell University in Ithaca, N.Y., with bittersweet interest. “Watching their career trajectories unfold through social media was hard while the highlight of my day may have been getting all three kids to nap at the same time,” she says. By 2012, her two oldest children were in school and she had access to DoD child care for the third, so Leming reentered the job market. She now works as site lead for Wittenberg Weiner Consulting, supervising a team of consultants supporting a major federal agency and serving as special assistant to a senior executive on the contract side of her work. Wittenberg Weiner, in fact, was founded PHOTO: SHUTTERSTOCK The average military spouse is FEMALE, 33 YEARS OLD, HAS SOME COLLEGE or bachelor’s degree, and is more likely to HAVE CHILDREN IN THE HOME. She is less likely to be employed and MAKES ABOUT 38% LESS than her civilian counterpart. Her servicemember has been deployed on average a total of 24 MONTHS. INFOGRAPHIC: SYRACUSE UNIVERSITY’S INSTITUTE FOR VETERANS AND MILITARY FAMILIES M AY 2 0 1 5 MILITARY OFFICER 77 MOAA Transition Guide Spotting a Bad Boss The interview process is an opportunity for you to explore workplace compatibility, including your relationship with your boss. Warning signs of a problematic boss include someone who is distracted easily or multitasking during the interview. Other cautionary behaviors include poor eye contact, providing terse or shallow answers to your questions, excessive emphasis on themselves and their achievements, and negative comments about other people in the organization. An interviewer who comes out from behind his desk to greet a candidate, makes a special effort to introduce you to others in the organization, and eliminates all distractions during the interview is demonstrating a commendable degree of character. However, there may be virtues in nastiness. Exhibit one is the late Steve Jobs, known for his tirades and tantrums while leading Apple Inc. Dr. Robert Sutton, a professor of management science and engineering at Stanford University in California, has noted Jobs was “among the most imaginative, decisive, and persuasive people” in American business. “He inspired astounding effort and creativity. Although his tantrums and nasty critiques have driven many away — they were a crucial part of his success, especially his pursuit of perfection and relentless desire to make beautiful things,” Sutton says. It might be useful to recall the qualities of past bosses who have inspired your best work. Other relevant questions include: How would you describe your least-liked boss? What impact did these qualities have on your performance? And what did you do to manage this problematic relationship? Workplaces are more diverse than ever, and tensions often run high between companies’ drive for increased productivity and workers’ desire for some boundaries. All of this due diligence is essential to identify situations where you can do your best work and achieve the greatest long-term rewards. — Capt. Jim Carman, USN (Ret), director, MOAA Transition Center 78 MILITARY OFFICER M AY 2 0 1 5 by people who couldn’t find jobs when their spouses were stationed overseas. “The company understands the military life and understands the value military spouses bring to the workforce,” says Leming. “I was up for a promotion when my husband got out-of-the-blue deployment orders. The company did not bat an eye and still gave me the promotion.” Leming credits MOAA’s Military Spouse Symposia and InGear Career for helping her and other career-minded military spouses. But the rewards aren’t only vocational. Recently, her oldest daughter read about a particularly difficult project her mom had completed and exclaimed, “Wow, Mom! You did that?” “That was one of those moments I was glad I had chosen to go back to work,” Leming says. Transitioning out Transition is an integral part of the military lifestyle. New duty stations, new friends, new experiences — including new employment opportunities — are part of the journey. Whether transitioning between career stages or settling down into civilian life, “Preparation is essential to ensure a successful transition in all facets of life,” says Christine C. Gallagher, MOAA deputy director for Spouse and Currently Serving Programs. “Take advantage of resources available including Military OneSource, installation employment-support services, educational benefits, and the transition assistance program. Oftentimes, spouses will overlook state and federal policies, including issues that affect licensure portability or unemployment compensation, that support their transient lifestyle.” Exiting the military can bring family goals to the forefront. MiliIMAGE: SHUTTERSTOCK Western Michigan University is proud to have earned a “military-friendly” designation. We take pride in helping those who have served pick up their education where they left off. WMU’s University Studies program offers those who have already taken some college classes a clear pathway to graduation. Our advisors help you lay out a custom degree program using credits you already have and applying them toward a bachelor’s degree from WMU. Finish what you started. Learn more at wmich.edu/extended/universitystudies or by calling (269) 387-4200. Serving those who have served Spouse Career Portability Career portability can be a challenge for a professional military spouse. Complicated state licensing requirements and lack of license portability impose significant administrative and financial burdens on military spouse professionals who move across state lines. With the help of the DoD-State Liaison Office and support from the Joining Forces Initiative, states are taking action to ease this problem. Nearly all 50 states have passed legislation or an executive order to better support military spouses serving in professions with state license and certification requirements. Many states are now expediting licensure for certain professions through endorsement and temporary or provisional licensing. (Professions covered by such legislation vary from state to state.) Here are some tips for a smooth professional transition: • • Research to see whether your state has legislation for military spouse license portability. • • Contact your state licensing board, and ask about the process to become licensed. • • Visit the Military OneSource Spouse Education & Career Opportunities website, www.militaryonesource .mil/seco/job-search, which lists popular occupations and contact information for licensing boards. — Karen Golden, deputy director, Government Relations PHOTO: PHOTO: SHUTTERSTOCK SHUTTERSTOCK M MA AY Y 22 0 0 11 5 5 M M II LL II T TA AR RY Y O O FF FF II C CE ER R 7 79 9 MOAA Transition Guide Spouse Unemployment Compensation Will you leave a job to move with your servicemember? DoD studies show working military spouses lose approximately six to nine months of salary per relocation. Forty-six states and the District of Columbia sympathize with that loss and provide military spouses eligibility for unemployment compensation. Military spouses who quit their jobs because of a PCS move do so as the result of their active duty spouses receiving orders. Recognizing the issue, the National Conference of State Legislatures states, “Spouses of military service personnel who quit their jobs due to a military transfer may not be quitting ‘voluntarily,’ and state legislators have amended unemployment compensation laws to help military families who are relocating between states.” All military spouses should check whether they are eligible to receive the benefit. Each state has the right to set its own rules, so check with the state where you were employed. Even though you might not always be deemed eligible for unemployment compensation, it is worth checking into. Unemployment compensation helps bridge the financial gap families face when they shift from dual-income to single-income. For additional information, visit www.usa4militaryfamilies.dod.mil. — Karen Golden, deputy director, Government Relations 80 MILITARY OFFICER M AY 2 0 1 5 tary spouse Noreen O’Neil says school and college influenced her and her husband, Dennis, a lieutenant colonel in the Army, to settle in the Washington, D.C., area as she retires from 21 years of being an employed military spouse and her husband transitions to civilian life. O’Neil develops long-term strategy as director of the military spouse program for Hiring Our Heroes, housed in the U.S. Chamber of Commerce. This keeps transitioning in the forefront of her attention as each day she helps servicemembers and their spouses network for jobs. She applauds the great networks within the military but says the lack of networking outside the military continues to be a huge obstacle. “I was a volunteer. I have moved 12 times. I did networking once moving here to D.C.,” O’Neil says, “and that is how I got this opportunity. … You have to define goals and figure out real life steps to getting to your goal.” O’Neil emphasizes involving one’s spouse in career transitions. “Go to [transition assistance program] classes, discuss benefits, talk about finances,” she advises. “Reach out to organizations like MOAA Spouse [Programs] or Hiring Our Heroes. Transition is a family event.” O’Neil and her husband look forward to this new phase and have encouraging words for military couples at the opposite end of the journey. “This life has been a crazy wonderful whirlwind of a life, but I wouldn’t trade it for the world,” O’Neil says. “I never saw becoming a military spouse as ‘giving up my career’ or ‘putting my career second.’ I see it as replacing one dream for another.” MO — Latayne C. Scott is a freelance writer based in New Mexico. Her last article for Military Officer was “Supporting Role,” August 2012. PHOTO: SHUTTERSTOCK MOAA Digitally signed by MOAA DN: cn=MOAA, o=Military Officers Association of America, ou, email=webmaster@moaa.org, c=US Date: 2015.05.20 09:02:16 -04'00' MOAA Career Transition Services www.moaa.org/career Military Executive Transition Workshop/ Follow-on Career Transition Consulting: This one-day at-cost workshop for MOAA Premium members (Life members receive a discount) covers a range of topics including: separating from military life and culture; developing a deliberate job-search strategy; evaluating job offers; negotiating pay and benefits; and achieving early wins in a new job. It also includes the opportunity to network with an experienced retained recruiter and a panel of military officers now working in the public, private, and nonprofit sectors. Follow-on benefits include: five hours of personalized career-transition consulting; financial planning with a MOAA consultant; and video interview critiques. Résumé Critiques: While your résumé might not be what lands you your next job, a poorly constructed résumé might take you out of the competition at the start. MOAA’s Transition Center team provides résumé guidance to Premium and Life members and their spouses. Interview Practice: Conduct a practice interview — or several — with a webcam at your desk, using MOAA’s InterviewStream technology. Premium and Life members and their spouses can choose from a variety of industries and questions, conduct the interview and have it critiqued, and incorporate tips to help strengthen their performance. In-Person and Virtual Career Fairs: MOAA career fairs provide opportunities for servicemembers and veterans and their spouses to try on their “civilian skin” and meet prospective employers, network with others, and build a base of professional contacts. Drop by MOAA’s next career fair May 12 in Washington, D.C., or attend our virtual career fairs May 27 and Aug. 26. Networking Resources and Events: Join MOAA’s LinkedIn Career Networking Group to get weekly tips and advice from MOAA’s transition experts and learn from other experts with insights to share. If you’re on a base or an installation, visit www.moaa.org/careerlec tures to find a free, MOAA-sponsored Marketing Yourself for a Second Career class near you. MOAA pre-career fair networking events give you the chance to hear from and mingle with recruiters, employers, and career counselors who work with servicemembers in transition. The next event is May 5 in Arlington, Va. Keys to Success: Career Development Workshop for Aspiring Young Professionals: Recent college graduates whose parents or grandparents are MOAA Life members can learn all the job-search best practices to improve everything from résumés to interview skills. MOAA Spouse Symposium “Keeping a Career on the Move®”: Every year, MOAA hosts spouse symposia around the country to inform, empower, and inspire military spouses in career entry and reentry and professional life. Visit www.moaa.org/spousesymposium for more information. To learn more about MOAA Spouse Programs, visit www.moaa.org/spouse. Career Transition Publications: MOAA offers various publications, including Marketing Yourself for a Second Career, to help veterans and spouses make a successful career transition. Visit www.moaa.org/ publications. MOAA Premium and Life members can download the publications for free. CAREER VIDEOS Watch videos on career-transition topics, including preparing for a career fair and making your résumé stand out, at www.moaa.org/topsvideos.