CHP Priorities for Transforming Healthcare
Quality
•
Reduce rehospitalization to ≤ 10%
•
Reduce length of stay
•
Eliminate preventable harm
•
Install CarePATH, our state-of-the-art,
standardized Clinical Information System
Human Potential
•
Develop and attract physician leaders
•
Practice team-based care
Growth
•
Grow and support ambulatory and postacute care
Great Care, Great Value
Physician Engagement
•
Increase the number of primary care
providers in communities we serve
•
Align physicians with our health system
through redesigned practice infrastructure and innovative partnerships
at Catholic Health Partners
See how Catholic Health Partners’ quest for excellence is
transforming our healthcare system to one of seamless,
team-based care to meet the needs of those we serve —
and demonstrating our readiness for the challenges and
changes resulting from healthcare reform.
Stewardship
•
Selectively and proactively invest in
transformation of healthcare while
maintaining key financial ratios
•
Absorb rate cuts by reducing cost of
care
•
Develop capabilities to serve as an
integrated system of care
IHI and CHP Partnering on new
Practices to Reduce Harm
Early in 2011, the Institute for Healthcare Improvement
(IHI) announced it is partnering with CHP to establish
new approaches to enhancing patient safety. This is the
first such large-scale patient safety initiative that IHI has
committed to with a health system in the United States.
The program, called Safety Across the System, is a yearlong effort in which doctors, nurses, support workers and
suppliers at seven CHP hospitals will implement and
evaluate new practices, which will then be extended to all
CHP hospitals.
CHP Named a Top Health System
For the third consecutive year, CHP has been named one
of the nation’s top health systems by Thomson Reuters.
Systems are ranked on eight measures of clinical quality,
efficiency and patient satisfaction.
This rating continues to be a high honor for CHP and all
those involved in providing compassionate, quality patient
care.
Who is CHP?
Catholic Health Partners is the
largest health system in Ohio, the
fourth largest employer in the
state, and one of the largest
nonprofit health systems in
the U.S.
With $5.59 billion in assets, CHP
employs more than 37,000
associates and is affiliated with
7,100 physicians in more than 100
organizations, including 31
hospitals which serve the
healthcare needs of people in
Ohio, Tennessee, Kentucky and
contiguous states. True to our
mission, in 2010 CHP provided
$365.1 in targeted community
benefit. At CHP, we actively live
our values by committing to
comprehensive benefits and by
paying competitive wages,
including a just wage that exceeds
state and federal minimums.
Catholic Health Partners 615 Elsinore Place, Cincinnati, Ohio 45202 • (513) 639-2800 • www.health-partners.org
Our Quality
Goal
CHP services will reduce
variation and achieve at least
Top Quartile performance as
measured across all the
STEEEP aims, established by
the Institute of Medicine.
These universal best practices
strive for care that is:
• Safe
• Timely
• Effective
• Efficient
• Equitable
• Patient-centered
Our Quality Strategies
1. Effectively implement performance improvement
strategies that will reduce variation and increase system
reliability.
2. Adopt a standard Clinical Information System
(CarePATH) to facilitate access to and the flow of
electronic patient information across the continuum,
including ambulatory settings and physician offices.
3. Improve the delivery of team care in important clinical
services (e.g., end-of-life, obstetrics, perioperative,
intensive care and emergency services).
4. Foster transformational improvement through learning
collaboratives that bring together people from various
healthcare settings to seek improvement in focused
areas (e.g., mortality, harm reduction, perinatal, care
coordination, perioperative and emergency care).
Learn More
Visit www.health-partners.org for more information about how our care measures up.
We welcome the opportunity to share our story.
Evidence CHP Provides Great Care, Delivers Great Value
System Objectives for Quality and Patient Safety:
Ratio of Performance against Benchmark, 2010 (higher is better)
30-Day Rehospitalization[1]
1.40
Patient Harm (Part 3)
ACM Opportunities
1.20
1.00
Patient Harm (Part 1)
ACM Perf ect Care
0.80
0.60
0.40
Associate Engagement[1]
AMI Perf ect Care
0.20
0.00
Patient Experience
HF Perf ect Care
Mortality
PN Perf ect Care
Net/Net Operating Margin[2]
Surgical Care Perf ect Care
LOS
Prior Year
Current
Target
Catholic Health Partners:
Acute Inpatient Mortality Rate
Benchmark
Part 1 Objective Patient Harm: Composite Score of Harm Indicators, CHP, 20082011
3.5%
0.45%
3.0%
0.40%
0.35%
Percent Harmed
Mortality Rate
2.5%
2.0%
1.5%
1.0%
2004: 2.11%
2005: 2.04%
2006: 1.87%
2007: 1.83%
2008: 1.82%
2009: 1.70%
2010: 1.57%
2011: 1.75%
0.30%
0.25%
0.20%
0.15%
0.10%
0.5%
0.05%
0.00%
0.0%
Mortality Rate
2004
2005
2006
2007
2008
2009
2010
2011
Percent Harmed
2008 Avg
2009 Avg
2010 Avg
2011 Avg
Target
Percent of Patients who Received Perfect Care: Acute Myocardial
Infarction, Heart Failure, Pneumonia, and Surgical Care* Appropriate
Care Measures
*Sugical Care added in 2006
100%
91%
90%
85%
87%
2007
2008
93%
80%
80%
76%
71%
70%
60%
50%
40%
30%
20%
10%
0%
2004
2005
2006
2009
2010
Cost of Hospital Care
(Total Expense per WEIPA, excluding Bad Debt)
(lower is better)
$7,000
$6,458
$6,500
$6,144
$6,098
$6,000
$5,863
$5,864
2008
2009
$5,500
$5,000
$4,500
2006
2007
2010
Rev. 6-11