Engine Management Concept
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Engine Management Concept The flexible, tailor-made service solution MAN PrimeServ’s Engine Management Concept (EMC) is the company's most innovative, customer-support service solution ever. In essence, the company has created a flexible framework agreement that adds more value to customers' business. 2 Engine Management Concept Engine Management Concept Comprehensive customer support by MAN Diesel & Turbo Your expert business knowledge combined with our technical expert knowledge creates a very powerful business logic The EMC is an innovative concept whose terms are MAN Diesel & Turbo supplies any spare parts required, highly flexible and based on a framework agreement ensuring that your engines operate optimally. Priority defined by PrimeServ and the customer. access to technical-support experts and a worldwide network of service centres is also guaranteed – 24 Such an agreement could cover, for example, all the hours a day, all year round. engines aboard a particular ship but could also be expanded to MAN PrimeServ managing an entire The Engine Management Concept supplies predicta- maintenance schedule using the latest monitoring, di- ble capacity, meaning that MAN Diesel & Turbo equip- agnostic and maintenance tools available. There is no ment performs with optimal effectiveness and reliabil- standard duration for an EMC agreement – the length ity, and that your capacity is always available when is as agreed between the partners – but payments are required to meet schedule and quality commitments. generally made monthly for an agreement's length. Engine Management Concept 3 Engine Management Concept 24 hours a day, 365 days a year EMC MAN PrimeServ MAN PrimeServ Spare Parts MAN PrimeServ Academy Upgrades & Special Projects Unique Technical Know-How MAN Diesel & Turbo serves as a single point of contact for all aspects of the Engine Management Concept The EMC optimises plant operations and ensures the Contract durations are not standard but are as agreed reliable operation of all MAN Diesel & Turbo products. between PrimeServ and the customer, for example It especially focuses on main and auxiliary engines, as for an engine’s lifetime, for a set number of months well as turbochargers. or years, or even open-ended. MAN PrimeServ then manages the entire maintenance schedule using the Newbuildings and plants in service can all take ad- latest monitoring, diagnostic and maintenance tools vantage of the many benefits this innovative business available. concept offers. 4 Engine Management Concept Maintenance Costs Cost index 1 4 7 10 Years 45 40 35 30 25 20 15 10 5 0 Typical maintenance costs, unevenly distributed EMC, steady monthly outlay, always within budgetary limits EMC benefits Added value from MAN Diesel & Turbo One point of contact Spare parts delivered on time Increased engine reliability The EMC is an investment in your vessel’s value Fixed maintenance costs Staff training provided Optimised engine operation Optimised maintenance Vulnerable, immobile periods minimised Regular inspections, even outside of planned jobs MAN Diesel & Turbo quality assurance Management of environmental regulations Guaranteed, original spare-parts Reduced classification costs/documentation handling Regular data reporting and analysis Maximum reliability and minimum downtime The peace of mind from delegating maintenance Customer involvement in maintenance programme Engine Management Concept 5 Engine Management Concept Machinery optimisation Improving engine performance is a never-ending quest tion concept takes advantage of the company's large and one that today is of paramount importance. Ma- pool of experienced superintendent engineers to opti- chinery optimisation is a key part of the EMC where mise the running of customers' machinery. These en- ideal engine performance is realised through the op- gineers address issues such as reliability, availability, timisation of lifetime running-costs, reliability and the safety and environmental issues, as well as economi- fostering of technical initiatives, while maintaining the cally-optimised maintenance and performance. parallel aims of cutting emission levels and enhancing engine efficiency. Machinery optimisation supports and improves the high quality and safety standards that characterise the The successful operation of a diesel engine depends marine business. Typically, the customer and MAN upon a complex number of factors, and it can be dif- PrimeServ work closely together and share informa- ficult to transform the overwhelming amount of data tion before evaluating and solving any technical issues available into information that can form the basis for that may arise. making the right decisions. Machinery optimisation does not require extensive in- 6 The accurate evaluation of an engine's performance vestment and can be started up with very short lead- depends in great part on the correct interpretation of times. Potential benefits can therefore be reaped very the available data. PrimeServ's Machinery optimisa- quickly, contributing positively to the bottom line. Engine Management Concept Engine Management Concept Flexibility is the overriding principle The Engine Management Concept is a unique con- Individual EMC agreements are defined by PrimeServ cept in that it is not a precisely defined, legally-binding and the customer after preliminary discussion and this contract, but more a fully flexible agreement between partnership and spirit of cooperation are characteris- MAN PrimeServ and its customers. PrimeServ un- tic of any such agreement. Based on this preliminary derstands the marine industry and realises that any discussion and its innate understanding of the marine maintenance arrangements invariably throw up ques- business, PrimeServ analyses the customer's busi- tion marks and grey areas that cannot be covered by ness and adds value to it through a mutually-agreed a standard, legal contract. maintenance plan. The EMC covers these grey areas by creating an ul- MAN PrimeServ understands that simply providing tra-flexible framework that facilitates the setting-up of spare parts and after-sales service doesn't automati- tailored maintenance arrangements of any size: from cally add value. Rather, value comes from creating a individual engines to entire fleets. In this way, any grey forum where a full, open dialogue is possible, where areas that by their nature could not explicity be cov- requests can be accommodated, and where unex- ered by a contract are instead dealt with on an ad-hoc pected situations can be responded to quickly. Typi- basis by the flexibility of an EMC agreement. cally, PrimeServ nominates one of its staff members as a single point of contact for each customer – experience has taught that this greatly simplifies communication. Your expert business knowledge combined with our technical expert knowledge creates a very powerful business logic Engine Management Concept 7 8 Engine Management Concept Environmental regulations are best met through well– maintained equipment. The EMC accomplishes this and, simultaneously, gives high priority to maintaining optimal engine performance. Shipping is responsible for the transportation of 90% of world trade, a figure that has doubled over the last 25 years. Today, annual emissions from shipping account for 6-800 million tons of carbon dioxide, corresponding to circa 5% of global CO2 emissions. EMC forms a key part of MAN Diesel & Turbo’s innovative programme for reducing the impact of greenhouse gas emissions caused by maritime transportation, and reducing fuel consumption. Engine Management Concept 9 Engine Management Concept It's all about expertise, excellence and the end-result MAN Diesel & Turbo’s entire product range backs up the Engine Management Concept. From technical know-how and service to original spare parts manufacture and supply, the EMC delivers MAN Diesel & Turbo expertise directly to you. Holistic care Benefit from cutting-edge technology The EMC is a comprehensive service and mainte- Constant research and development enable us to nance program that gives you the reliability you need enhance your engines’ reliablility and efficiency. MAN to meet your business plan, and at a predictable cost Diesel & Turbo is a leader in the design and applica- that allows you to focus on your core business. tion of diesel-engine components and systems. Priority worldwide response Environmental opportunities Our global service organisation gives you priority when Environmental regulations are best met through well– you need it. Swift access to spare parts and technical maintained equipment. The EMC accomplishes this service is a guaranteed part of the EMC package. and, simultaneously, gives high priority to maintaining optimal engine performance. Time is of the essence Comprehensive service plans mean fewer stops – op- IMO, classification societies and other authorities timal planning and jobs carried out as planned opti- MAN Diesel & Turbo’s close cooperation with regu- mise your resources and minimise downtime. lative authorities ensures that your engines meet all mandatory requirements. The EMC even handles all Original spare parts necessary engine documentation. Only original spare-parts deliver the necessary guarantee of quality. MAN Diesel & Turbo original spare- Added value parts are the only ones that meet all the criteria re- A tailor-made maintenance plan, based on the opera- quired for correct operation. tion profile, is the perfect starting point for drafting a specific EMC agreement that makes perfect business Placing you first sense and provides the best return on an owner's in- We have highly skilled personnel on stand-by across vestment. PrimeServ understands the marine business the world – day and night – to keep your business and doesn't merely provide spare parts and mainte- moving. Every MAN Diesel & Turbo employee focuses nance. It puts itself in the customer's shoes and takes their knowledge and experience on making your op- a rounded view to deliver a maintenance plan that will eration successful. keep a customer's engines running optimally. 10 Engine Management Concept If you would like to know more about the Engine Management Concept, contact MAN PrimeServ at + 45 3385 1100, or mail to PrimeServ-cph@mandieselturbo.com Engine Management Concept 11 All data provided in this document is non-binding. This data serves informational purposes only and is especially not guaranteed in any way. Depending on the subsequent specific individual projects, the relevant data may be subject to changes and will be assessed and determined individually for each project. This will depend on the particular characteristics of each individual project, especially specific site and operational conditions · Copyright © MAN Diesel & Turbo · 1510-0163-00ppr March 2011 Printed in Denmark MAN Diesel & Turbo www.mandieselturbo.com MAN PrimeServ – a service brand of MAN Diesel & Turbo
