Journal of Business Research 58 (2005) 103 – 106 Country-of-origin image: measurement and cross-national testing Arun Pereiraa,*, Chin-Chun Hsub,1, Sumit K. Kundub,2 a Department of Marketing, John Cook School of Business, Saint Louis University, 3674 Lindell Boulevard, St. Louis, MO 63108, USA b Boeing Institute of International Business, John Cook School of Business, Saint Louis University, 3674 Lindell Boulevard, St. Louis, MO 63108, USA Abstract The importance of country-of-origin as a cue in consumer choice behavior is well established in the international business literature. However, little research has been done in conceptualizing and measuring the specific construct of country-of-origin. This research attempts to show that country-of-origin is rooted in the construct of ‘‘country-image’’ and makes a case for the measurement of the broad construct of country-of-origin image (COI). We test and revise an existing scale of COI and attempt to validate it with data from China, Taiwan, and India. D 2002 Elsevier Inc. All rights reserved. Keywords: Country-of-origin; Country image; Cross-national testing The importance of country-of-origin as a cue in consumer choice behavior was first highlighted by Schooler (1965). Over the past decade, there has been an effort to better explicate the country-of-origin cue by focusing on the larger, more comprehensive construct of ‘‘country-image’’ (e.g., Roth and Romeo, 1992). Among the earliest definitions of country image is found in Nagashima (1970) and has had wide acceptance in the literature (e.g., Roth and Romeo, 1992): . . .the picture, the reputation, the stereotype that businessmen and consumers attach to products of a specific country. This image is created by such variables as representative products, national characteristics, economic and political background, history, and traditions (Nagashima, 1970). Researchers have followed Nagashima’s (1970) lead and taken a similar ‘‘summary’’ perspective of country image (Roth and Romeo, 1992; Parameswaran and Pisharodi, 1994); this perspective stipulates that perceptions of a given country are affected by a customer’s cognitive, affective, and conative responses to the people and products of that country. This summary construct, as it relates to the evalu* Corresponding author. Tel.: +1-314-977-3820; fax: +1-314-9773897. E-mail addresses: Pereira@slu.edu (A. Pereira), hsuc5@slu.edu (C.-C. Hsu), kundusk@slu.edu (S.K. Kundu). 1 Lecturer, The Overseas Chinese Institute of Technology, Taiwan, ROC (leave of absence). Tel.: +1-314-977-3601; fax: +1-314-977-7188. 2 Tel.: +1-314-977-3601; fax: +1-314-977-7188. 0148-2963/$ – see front matter D 2002 Elsevier Inc. All rights reserved. doi:10.1016/S0148-2963(02)00479-4 ation of products, is what we define as the country-of-origin image (COI). 1. Facets of COI Any instrument that purports to measure COI must include items that address three facets: ‘‘general country attributes’’ (GCA), ‘‘general product attributes’’ (GPA), and ‘‘specific product attributes’’ (SPA). For this research, the SPA used is the automobile product category. A review of the literature reveals that only Parameswaran and Pisharodi (1994) (henceforth referred to as P&P) attempt to construct a COI instrument that comprehensively addresses all the three facets of COI. In this research, we start with the items in P&P’s original instrument, and subject them to various psychometric tests in cross-national samples. 2. Methodology The original COI scale developed by P&P had 40 items, each measured on a 10-point rating scale, ranging from 1=strongly disagree to 10=strongly agree. This 40-item scale comprised of 12 items measuring GCA, 18 items measuring GPA, and 10 items for SPA. Based on the their analysis, P&P revised their original scale and offered a new scale consisting of 24 items spread over six dimensions 104 A. Pereira et al. / Journal of Business Research 58 (2005) 103–106 (GCA1, GCA2, GPA1, GPA2, GPA3, and SPA). See Appendix A for P&P’s original and revised scales. For this research, data were collected form three countries: Taiwan (n=135), China (n=129), and India (n=111). In each country, the respondents were graduate business students. During data collection, all respondents rated the P&P’s original 40-item instrument twice: the first measured the COI of USA (and US automobile) and the second, the COI of Germany (and German automobile). As such, two sets of data were generated from each respondent. The following three steps are used in our analysis. Step 1: Assess the validity of P&P’s revised COI instrument. Step 2 (if needed; if not, proceed to Step 3): Purify the instrument using item analysis (including item to item and item to total correlation), and factor analysis (including exploratory factor analysis and confirmatory factor analysis [CFA]). Step 3: Test the instrument across multiple countries using structural equations modeling (SEM) and complete a crossnational analysis. 3. Results Step 1: To test P&P’s instrument, confirmatory factory analysis was performed with data from Taiwan (n=135). The LISREL results were poor (the goodness-of-fit [GFI]=.072 and adjusted goodness-of-fit [AGFI]= .048). Step 2: The following three steps were attempted to ‘‘purify’’ the 40-item instrument and generate a ‘‘purified’’ primary model (a) reliability test, (b) item analysis, and (c) validity test. The data used were the Taiwanese responses to Germany and a German-made car. Once the ‘‘purified’’ model was generated, it was retested using the Taiwanese responses to US and a US-made car. (a) Reliability test: we tested internal consistency reliability and in general, coefficient a’s were satisfactory, ranging between .73 and .93. (b) Item analysis: item-score to scale-score correlations were computed (scale-score obtained by computing the arithmetic average of the scores across all items). Items with correlations less than .50 were deleted. This resulted in the deletion of two items in GCA, five items in GPA, and two items in SPA. (c) Validity test: principal components analysis was performed to identify the factorial structure of the scale. Only factors with eigenvalues greater than 1 were retained and items with factor loading less than .5 were deleted. In the case of GCA, two factors with eigenvalues greater than 1 explained 63% of the variance. One item was deleted in this stage. This result is consistent with that of P&P. For GPA, an orthogonal (varimax) rotated solution generated two factors, which explained 59% of the variance. Four items were deleted in this stage. For SPA, one factor was retained and it explained 59% of the variance. Three items were deleted. These results are also consistent with that of P&P. In summary, the initial results from exploratory factor analysis generated the following primary model: GCA with two factors (namely, GCA1 and GCA2 with eight items), GPA with two factors (namely, GPA1 and GPA2 with nine items), and SPA with one factor (namely, SPA1 with five items). To evaluate the overall fit of the data to the model, CFA was conducted using LISREL VIII (Joreskog and Sorbom, 1996). The measurement model, as described above, has five dimensions measured by 22 variables. To start with, CFA found all 22 items to be statistically significant. At this point, the overall fit of the model suffered. Several problems hindered the model fit. First, high factor loading correlations existed between items within factors. Second, several large standardized residuals were found between items, indicating high correlations among the error terms (Gerbing and Anderson, 1984). During the process of evaluating several iterations of CFA, six problematic items were deleted from the model. The adjusted model contained 5 dimensions with 16 items. The results (see the first column in Table 1) show that the difference between the GFI and AGFI is .050 (GFI=.90, AGFI=.85). These indices indicate good model fit, as does the results of the chi-square test. Further, results of the measurement model indicate that all paths in the model are statistically significant assuring that the exogenous variables are being measured properly by their respective variables. Testing the ‘‘purified’’ model : In this step, the second set of Taiwanese responses (to the US and a US-made car) were subject to CFA to confirm the above model (5 dimensions, 16 variables). The results (see the fourth column in Table 1) indicate that difference between GFI and AGFI was .050 (GFI=.89, AGFI=.84). The root mean square residual (RMSR) value was .057 and the ratio of chi-square to degrees of freedom was 1.43. Further, comparative fit index (CFI) of .92 and the incremental fit index (IFI) of .93 also show an adequate model fit. In summary, the results of CFA provide evidence that we have a satisfactory model. See Appendix A for the final list of dimensions and items that make up this model. Step 3: Data from China and India (in addition to Taiwan) were used to test our ‘‘purified’’ model of COI. Table 1 LISREL results c2 df P-value c2/df RMSEA GFI AGFI NFI NNFI CFI IFI COI (Germany, German car) COI (US, US car) Taiwan (n=135) China (n=129) India (n=111) Taiwan China India (n=135) (n=129) (n=111) 124.44 94 .07386 1.32 .049 .90 .85 .86 .94 .95 .96 165.52 94 .00004 1.76 .073 .87 .81 .77 .83 .87 .87 153.96 94 .00001 1.63 .076 .85 .78 .81 .88 .90 .91 134.93 94 .00364 1.43 .057 .89 .84 .81 .90 .92 .93 109.50 94 .13103 1.16 .036 .90 .86 .79 .95 .96 .96 214.54 94 .00000 2.28 .108 .80 .72 .72 .75 .80 .81 A. Pereira et al. / Journal of Business Research 58 (2005) 103–106 Table 1 provides the results of the cross-national testing. The first three columns of Table 1 report results of data on COI of Germany (and German car) and the last three columns of Table 1 report results of data on US (and US car). As seen in the case of US and US-made car, the data from China moderately fit the five-factor measurement model with c2 /df=1.76, RMSEA=.073, NFI=.77, NNFI=.83, and CFI=.87. Coefficient a’s ranged from .71 to .98 for the five subscales. The data from India also showed a moderate fit with the measurement model, as evidenced by c2 /df=1.63, RMSEA=.076, NFI=.81, NNFI=.88, and CFI=.90. Coefficient a’s for the five subscales ranged from .68 to .94. In the case of US and US-made car, the Chinese data strongly supported the five-factor model with a nonsignificant chi-square value (c2=109.50, P=.13, c2/df=1.16, RMSEA=.036, NFI=.79, NNFI=.95, and CFI=.96). Coefficient a’s ranged .77 –.95 for the five subscales. However, 105 the data from India did not fit the measurement model well. The analysis of the India sample resulted in a disproportionately large value of the ratio of chi-square to degrees of freedom and RMSEA greater than .80, accompanied by inappropriate fit indices values. 4. Conclusion The results of this study reveal that the revised version of P&P’s COI scale, in the form of a 16-item, 5-factor measure can be usefully applied to help understand COI of products entering certain Asian countries, such as Taiwan and China. However, the validity of the COI scale was not well established in the third Asian country, India. More research is needed to identify if there are other countries like India that may require additional modifications to the COI measure. Appendix A Parameswaran and Pisharodi (1994) (a) GCA Original Results of present study Revised (2 dimensions) (2 dimensions) Well-educated Hard working Hard working Achieving high standards Achieving high standards Achieving high standards Raised standard of living Raised standard of living Raised standard of living Technical skills Technical skills Friendly and likable Artist and creative Well-educated Hard working Technical education Technical skills Similar political views Similar political views Similar political views Economically similar Economically similar Economically similar Culturally similar Participates in international affairs Culturally similar Culturally similar GCA1 (5 items) GCA2 (3 items) GCA1 (4 items) GCA2 (3 items) (b) GPA (Original) Revised (3 dimensions) (2 dimensions) Unreasonably expensive Luxury products Meticulous workmanship Imitations Imitations Known mainly for industry products Sold in many countries Sold in many countries Not attractive Intensely advertised Not attractive Frequent repairs Frequent repairs Not attractive Intensely advertised Frequent repairs Wide range of models Long lasting Advertising informative Long lasting Long lasting Advertising informative (continued on next page) 106 A. Pereira et al. / Journal of Business Research 58 (2005) 103–106 Appendix A (continued) Parameswaran and Pisharodi (1994) Difficult to service Cheaply put together High technology Results of present study Difficult to service Cheaply put together Good value Good value Easily available Easily available Prestigious products Prestigious products GPA1 (5 items) (c) SPA (automobile) (Original) Good fuel economy GPA2 (4 items) Revised (1 dimension) (1 dimension) Workmanship good Handles well Little maintenance Workmanship good Handles well Exterior styling attractive Workmanship good Handles well Little maintenance GPA3 (3 items) Prestigious product GPA1 (2 items) GPA2 (2 items) Exterior styling attractive Very comfortable Very comfortable Difficult to get parts Quality service Made to last Made to last Overall excellent Overall excellent SPA (4 items) References Gerbing DW, Anderson JC. On the meaning of within-factor correlated measurement errors. J Consum Res 1984;11:572 – 80. 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