VERIFICATION SERVICES
Manual Verification Fulfillment
Log into The Work Number. Then follow the steps below to
fulfill a manual verification.
1. Select “webManager” on the main menu.
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2. Click the “Manual Verifications” tab. 2
3. Click on the “Pending Verifications” link.
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4. Select a Employee SSN to begin the fulfillment
process. 4
5. Determine whether or not you can fulfill the
verification.
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If you can fulfill a verification:
• Select “Can Fulfill Verification”.
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• Complete the form, and click “Continue”.
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• Review the information. If it is correct, click
“Continue”. If it is incorrect and you need to make a
change, click “Back”. 7
• A confirmation screen will let you know you
are finished. 8
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If you cannot fulfill a verification:
• Select “Can’t Fulfill Verification”.
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• Choose the reason for non-fufillment, and enter any
comments you would like to send back to the
requesting verifier. Then click “Continue”. 10
• A confirmation screen will let you know you are
finished. 11
If you have any questions or need additional assistance,
visit www.theworknumber.com or call The Work Number
Client Service Center at 1-800-996-7566 or 1-800-4240253 (TTY – Deaf). Agents are available Monday through
Friday from 7am to 8pm CT.
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Equifax and EFX are registered trademarks of Equifax Inc. Inform>Enrich>Empower is a trademark
of Equifax Inc. The Work Number is a registered trademark of TALX Corporation, a wholly owned
subsidiary of Equifax Inc. Copyright © 2013, Equifax Inc., Atlanta, Georgia. All rights reserved.
EFX-WS-2201-01/23/2013