PRINCIPAL CLERK
Job Purpose:
To provide customer and related services in accordance with the principles of Batho Pele and the
unit's vision to the Ethekwini Municipality customers.
Key Responsibility Areas:
• Attend to information sharing,queries and complaints from customers in respect of various
services provided by the municipality.
• Receive and scruitinize applications for vending permits from prospective street traders.
• Receive and process applications for business license applications in respect of food handling,
entertainment and hawking in accordance with the Business Licensing Act.
• Responsible for general administration duties including filing, maintaining literature and
information.
• Complete a transactional management register daily.
• Undertake related duties.
Essential Requirements:
• Matric/Grade 12.
• 12 Months relevant experience.
• Computer Literacy
Preferred Requirements:
• Matric/Grade 12 plus relevant certificate accredited by SAQA.
• 18 Months relevant experience.
Special Conditions:
Posts of Principal Clerk are interchangeable within the department at the discretion of the Head.
Physical Requirements:
Must be physically capable of carrying out the duties of the post.
This post reports to SUPERVISOR (CUSTOMER CARE)