THINK IDENTITY THEFT CAN’T HAPPEN TO YOU? THINK AGAIN. LIKE A LIFELINE, ID RECLAIM CAN COME TO THE RESCUE WHEN IDENTITY THEFT STRIKES. ID Reclaim® Get fully managed recovery care and peace of mind with ID Reclaim. It’s a Fact: Identity Theft Is on the Rise Identity theft is the #1 consumer complaint reported to the FTC.1 With one in 30 Americans currently affected every year,2 the question may no longer be if you or someone in your family will become a victim of identity theft — but when. What is Identity Theft? Clues that you might be a victim: According to the U.S. Department of Justice, identity theft occurs whenever an individual’s personal data is used in a fraudulent or deceptive way. That includes: • Stolen credit card numbers • Changes to the payee or amount on a check • False cell phone or utility bills • Fraudulent medical bills • Default on forged contacts • Crimes committed using a consumer’s identity and Social Security number • Trouble opening a new checking account • Bad checks passed in your name • Checks rejected by merchant(s) • Fraudulent or unauthorized transactions on any of your bank or credit card accounts If you become a victim of identity theft, recovering your identity is time consuming and costly. The average person spends 49 hours attempting to recover his or her identity.3 • Fraudulent information appearing on your credit report ID Reclaim to the Rescue • Missing important documents in your mail • Inaccurate medical records Half of all identity theft is not related to financial institutions. So whether your credit card is used fraudulently, your wallet is stolen or you find yourself in a worst-case identity theft scenario — or even if you suspect someone has used your identity fraudulently — ID Reclaim can help. • Receiving calls from debt collectors for unknown debt • Wrongful criminal violations attributed to your name Peace of Mind With Fully Managed Care • Unauthorized phone calls in your name Unlike other identity recovery services that provide limited assistance by phone or generic forms you have to file yourself, ID Reclaim offers fully managed care through a limited power of attorney authorization. That means a personal recovery advocate does all the legwork on your behalf — based on a plan you approve — and will report on progress along the way. Your personal advocate will be there for you until your identity is restored as closely as possible to its pre-theft status. To be eligible for ID Reclaim you must have at least one of the following: • Dacotah Bank Visa CheckCard • Dacotah Bank Visa Credit Card One-on-One Help From a Personal Recovery Advocate With ID Reclaim, you don’t have to face identity theft alone. Each personal recovery advocate is a licensed, caring professional* who will: • Thoroughly research and document the fraudulent transactions • Design a customized recovery plan and file all paperwork • Notify creditors, bill collectors, banks, mortgage companies, and government agencies, such as the state motor vehicle department, the Social Security Administration, and the U.S. Postal Service • Take continued action until your identity has been restored as closely as possible to its pre-theft status • Provide post-recovery follow-up care for 12 months to address any additional fraudulent activity associated with the initial event How can I Get ID Reclaim Coverage? As an account holder with Dacotah Bank, you may already have ID Reclaim Basic coverage as a complimentary benefit and get peace of mind. • Dacotah Bank Personal Online Banking Consumer Fraud and Identity Theft Compliant Data, January - December 2008. Federal Trade Commission February 2009 2 2009 Identity Fraud Survey Report (Javelin) 3 2008 Identity Fraud Survey Report (Javelin) 1 *Fair Credit Reporting Act certification, private investigator licensure ID Reclaim cannot be used for a pre-existing identity theft occurrence that was discovered prior to the consumer’s benefit period. ID Reclaim does not reimburse a consumer for any expenses related to identity theft. Contact a representative of this financial institution for full details, and for terms and conditions of the ID Reclaim program. ID Reclaim is a copyright of Harland Clarke (2009) ID Reclaim is administered by an independent service provider. ID Reclaim Basic Provides identity recovery services for the primary and secondary account holder with a Dacotah Bank CheckCard, Dakota Bank Credit Card, or Dacotah Bank Personal Online Banking. SM dacotahbank.com