Intelligent Systems
OEM Computing Solutions
HP OEM Computing Solutions
arrow.com
Overview
>> Power your OEM solution with the
world’s largest product portfolio
>> Improve plans for product cycles with
change and lifecycle management
>> Leverage the extensive supply
chain experience of HP and Arrow
>> Access flexible customization and
branding services
>> Tap into the combined global
capabilities of HP and Arrow
1
Get to Market Faster
with Higher Quality
and Lower Costs
In bringing a solution to market that includes technology,
you are not likely a stranger to condensed timelines and high
expectations. Add in technology shifts, unexpected product
changes, distribution delays and inconsistent support
commitment, and perhaps we’ll have a nearly complete picture
of your average week—or your average day. HP and
Arrow understand your world because we live it every day.
Our businesses are built around helping you bring the
latest technologies to market as quickly and cost-effectively
as possible.
Arrow is the outsourced manufacturing partner of choice for OEMs seeking
design, engineering, integration and logistics support worldwide for customized
embedded or standalone devices and hardware appliances. And HP has OEM
experience spanning six decades. HP knows OEMs because it’s one itself. As the
world’s largest IT OEM, HP manages hundreds of suppliers worldwide, produces
and distributes about 25 IT products per second around-the-clock—maintaining
an unrivaled global support network to back every product.
With HP and Arrow, you can tap into the buying power scale, extensive supply
chain reach and product support depth of both companies. As a result, you can
focus on your business—reducing costs, driving a faster time to market and
achieving greater revenue.
“ With its converged infrastructure, HP allows
us to offer a full solution to our customers.
”
Shane Whitlatch, Executive Vice President
Global Alliances and Sales Operations, FairWarning
ocs.arrow.com | 877 535 9166
2
Power Your
OEM Solution
with an
Unrivaled
Portfolio
With HP and Arrow, you can access the world’s
broadest and most popular family of technology
products. HP has a comprehensive portfolio of
servers, storage, workstations, PCs, networking,
and printing products and services. From spacesaving desktops to mission-critical blade servers,
HP is the foundation upon which more solutions are
built than any other brand—number one or two in
most markets. HP has been in the server business
for more than 20 years, and number one in the
market for 15 of those years. HP has also been in
networking for more than 30 years.
HP’s Converged Infrastructure integrates storage,
networking, servers, management software, and
even power and cooling software to dramatically
reduce sprawl and increase efficiency. As an
OEM, you can leverage those components in your
products. Not every company is equipped to deliver
a converged infrastructure. In fact, this is where
HP is unique: it’s the only company in the marketplace
that has the capability to design—in-house—its
own networks, servers and storage. It allows you to
choose the components and technology that you
need to deliver a solution to your customer.
3
FairWarning Teams with
FairWarning is a software company that serves the health
HP and Arrow to Secure
leading supplier of privacy breach detection solutions for
Electronic Health Records
hospitals and more than 1,500 clinics across the United
care market exclusively. Its mission is to be the world’s
electronic health records. The company supports 350
States, Canada and the UK.
FairWarning wanted a solution that was simple to deploy,
easy to maintain and would facilitate operational support
staff retention. It found the answer in an HP and Arrow
OEM solution. HP ProLiant server technology is at the
heart of this appliance solution, which allows FairWarning
to focus on the software that solves its customers’
needs—including securing valuable, ever-expanding
amounts of health care-related data and protecting
against privacy breaches.
“ The OEM program allows us to offer very
competitive pricepoints for our appliance.”
Shane Whitlatch, Executive Vice President
Global Alliances and Sales Operations, FairWarning
ocs.arrow.com | 877 535 9166
4
Enhance Your
Product Cycles
with Change and
Lifecycle Management
As an OEM, you’re probably highly familiar with the long
certification processes inherent in technology. You need to
change when the industry changes, and that’s not always
possible without the proper support. With HP and Arrow, you
can leverage long lifecycle management. This service allows
you to better plan your product cycles by knowing that select
HP products have up to 96-month supported lifecycles—
36 months of active production and 60 months of depot-level
support. And, unlike many competitors, the HP warranty is
applicable worldwide.
5
HP and Arrow deliver a solution
accelerate problem resolution and
that gives you access to change
gain valuable insights into your
management. For instance, next-
customers’ product needs. With HP
generation HP ProLiant Gen8
ProLiant Gen8 servers, you can take
servers with the HP ProActive
advantage of the ease of monitoring
Insight architecture help you
and updating servers with HP
reclaim valuable time often lost to
Insight Online.
support issues—thanks to built-in
HP and Arrow also help to transform
proactive and automated support
the support experience through HP
services. Taking advantage of
Insight Online. This industry-first,
the rich data collected by the HP
comprehensive cloud-based portal
ProActive Insight architecture,
combines system monitoring,
the new ProLiant family helps
asset management and service
you proactively resolve issues,
warranty information.
Manually managing paper
contracts and warranties
is a thing of the past. You
can now easily track and
proactively monitor these
online, saving as much as
90% in time and resources
versus doing it manually.
Leverage the
Extensive Supply
Chain Experience
of HP and Arrow
You can count on HP and Arrow to get the right product to the right place at
the right time. For more than 75 years, Arrow has been establishing strong
relationships with industry leaders worldwide, building a best-in-class
network of supply chain management tools and services. And HP has
an incredibly deep relationship with manufacturers—ensuring access to
products and quick recovery times. Together, we can manage your supply
chain with speed, accuracy and efficiency.
Verivue: Boosting Business with an HP and Arrow OEM Solution
Founded in 2006, Verivue is a leading innovator in the
The company found its solution in HP ProLiant servers and
fast-growing field of digital content delivery. The company
Arrow OCS, helping Verivue:
provides a content delivery solution (CDN) that helps service
>> Enhance efficiency with HP warranty services
providers and network operators worldwide accelerate and
improve content and application delivery over the Internet—
and save on both infrastructure and operating costs.
To implement a new CDN platform, Verivue needed bestof-breed, industry standard servers with a long lifecycle. It
also wanted global supply chain support from a distribution
partner with a strong relationship with HP.
>> Avoid onsite service and reduce costs by utilizing
HP remote management
>> Trim customer delivery times by one day
>> Reduce total cost of ownership (TCO) due to efficiencies
from longer server lifecycle
>> Close a significant deal by responding faster than
customer’s usual channel
ocs.arrow.com | 877 535 9166
6
Access Flexible
Customization and
Branding Services
With HP and Arrow, you have access to flexible customization
services that give you the option to add your own brand or keep
the HP logo if you’d like. HP and Arrow can re-paint, re-logo
and customize bezels, packaging and documentation for your
exclusive needs. For instance, with HP Factory Express, you
can leverage custom-loaded software and third-party options
that give you a comprehensive turn-key service for a complete,
branded solution.
7
Tap into the Combined
Global Capabilities of
HP and Arrow
When it comes to processes, HP and Arrow
have dynamic quality management systems
in place, which meet or exceed most of the
world-class quality standards. Arrow brings
together all of the elements:
ADDED VALUE
Remote Support
Cloud-Based Services
Financial Assistance
Installation and RMA
>> Experience
>> Financial strength
>> Technology
>> Integration
>> Logistics support
>> Services
CORE SERVICES
Card Reader
Content Manager Software
Media Player
Integrated Framework
Printer
Monitor/Panel
Because you are dealing with global leaders, you don’t
need to negotiate agreements region-by-region, or even
country-by-country. With HP, one agreement provides
you with a global standard that simplifies procurement,
supply chain, distribution and support.
ocs.arrow.com | 877 535 9166
8
The Right Solution
for Your Industry
■ HP integration center
■ Arrow integration center
9
HP and Arrow OEM solutions are active in
all industries where embedded computing
solutions play an important role. You can
find these solutions in the very latest MRI
machines, interactive games, touch-screen
systems, wireless networks, aviation
applications and more. Some of the markets
we serve include:
>> Medical and health care
>> Aerospace and defense
>> Industrial
>> Security and surveillance
>> Digital signage, kiosk
and point-of-sale (POS)
>> Gaming
>> Networking and
communications
Why HP
and Arrow?
Global Reach, Local Expertise
About Arrow
HP and Arrow bring together people, products, processes
Arrow Electronics is one of the largest industrial
and infrastructure. Offering a global reach with a local
electronics distributors in the world. Founded in 1935,
touch, Arrow has comprehensive worldwide logistics and
the company got its start selling vacuum tubes on
capabilities as well as sales and technical resources local
Courtland Street (Radio Row), which is now Wall Street.
to the market and cities in the geographies served. Arrow
A Fortune 150 company headquartered in Melville,
has 30-plus years of OEM integration experience and
New York, Arrow has more than 16,500 employees in
a team of more than 400 people with expertise dealing
55 countries and over 115,000 customers. Financial
specifically with OEMs.
disciplines are at the core of Arrow’s foundation; its
Working with world-class partners and OEMs in nearly
every industry segment has prepared HP and Arrow for the
most important OEM challenge of all: yours. Whether you
work for a startup manufacturing company or a Fortune 500
corporation, you can count on HP and Arrow consolidated
OEM knowledge, expertise and global capabilities to bring
it all together and make your next product integration a
resounding success.
leaders are widely recognized within the industry: many
have come from Electronics Distribution, Automotive,
Contract Manufacturing and OEM companies like HP.
About HP
HP creates new possibilities for technology to have a
meaningful impact on people, businesses, governments
and society. The world’s largest technology company, HP
brings together a portfolio that spans printing, personal
computing, software, services and IT infrastructure to solve
customer problems. More information about HP (NYSE:
HPQ) is available at www.hp.com.
Arrow: Seven Global
Integration Centers
HP: Worldwide OEM Capabilities
Arrow has seven integration centers worldwide. Highlights
integration centers. With 73,000 service professionals in
of our integration center in Phoenix, AZ, include:
170 countries, HP offers proactive service and support
>> 225 employees
>> 212,000 square feet
-- Warehouse: 144,000 sq. feet
-- Integration Center: 68,000 sq. feet
HP streamlines logistics and distribution with six global
with one contract at one price. These expansive capabilities
give you a local touch to support you on your terms
anywhere in the world.
>> ISO9001:2000 certified, AS9100, ISO13485:2003
certified, 14CFR, 21 CFR (FDA) certified
>> UL/CE/CSA/TUV/Intertek/CCC
>> IPC registered facility
-- Certified instructor for IPC 610, 620, 630
>> Minutes away from Phoenix Sky Harbor Airport
>> Less than six hours surface time from Long Beach, CA,
Sea Terminal
ocs.arrow.com | 877 535 9166
10
Are You Five Years Out?
Most people live in the present. The world of now. But a handful of us work
in a unique world that doesn’t quite exist yet—the world of Five Years Out.
Five Years Out is the tangible future. And the people who live and work
there know that new technologies, new materials, new ideas and new
electronics will make life not only different, but better. Not just cheaper,
but smarter. Not just easier, but more inspired.
Five Years Out is an exciting place to be. So exciting that, once you’ve been
there, it’s hard to get excited about the present. Because we know what’s
coming is going to be so much better.
Five Years Out is a community of builders, designers, engineers and
imaginers who navigate the path between possibility and practicality.
Creating the future of everything from cars to coffeemakers.
Are you one of them? Then you’re probably working with us.
To get started
For more information about HP and Arrow for OEMs, contact your HP or Arrow
Sales Representative at 877 535 9166
Or visit us at ocs.arrow.com
Arrow Electronics, Inc.
OEM Computing Solutions
7459 South Lima Street
Englewood, CO 80112, USA
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA 94304, USA
©2013 Arrow Electronics, Inc. Arrow and the Arrow logo are registered trademarks of Arrow Electronics, Inc. Other trademarks and product information are the property of their respective owners.
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