18 Spring Drive Marymead Stevenage Herts SG2 8AZ The Surgery Station Road Knebworth Herts SG3 6AP Tel: 01438 218000 Fax: 01438 218009 Tel: 01438 812494 Fax: 01438 816497 Dr. K McManus, Dr. E Loeffler, Dr. S Dawes, Dr. C Keen, Dr. R Shah. MINUTES OF THE PATIENT PARTICIPATION GROUP (PPG) MEETING HELD ON THE 12 April 2012 AT MARYMEAD SURGERY Present: Nigel Sweeney, Dr E Loeffler Present Patient: Sandra Butler, Tony Burkitt, Brian Jones, Joan Beadsmoore, Roz Frompton, Graham Fothergill, Tony Stowe, Amanda Preedy and Caroline Howden Apology Received: Various by email. Serial Item (1) Minutes of the Previous Meeting: The Minutes from the meeting held on the 08 March 2012 were confirmed. (2) (3) Action NS Action Points from the Minutes a. The Term “Encouragement” (Private Health Insurance) should be removed from the minutes as it was deemed inappropriate for GP to push Private Insurance. This was discussed at length by the members present. GPs do not actively encourage the private insurance but would ask the patient if needed. Patients that have private insurance would normally ask the GP anyway. Action Plan: Action: a. NS forgot to send out the Acton Plan updated with the named individuals on each Group to the Committee members; this would be actioned next week so all were aware of the Action Pan and who is leading. b. Each lead of the Action Plan groups updated the Committee members on the present state of play and the planning behind each Group. c. Confirmation by the Committee on who was leading was discussed and confirmed. Practice Business Manager Nigel Sweeney NS ACTION (4) (5) (6) (7) (8) PPG Support Officer. a. NS explained the present situation and that the Apprentice type role could be difficult to obtain. b. The option was to utilise a Medical Student on vacation for the next few months to assist in the PPG development. Discussed at length the pros and cons for this. Practice Update. a. New Doctors: NS explained that Dr Kuruvatti and Sheik would be leaving early June 2012. The surgery has confirmed long term locum cover until successful recruitment of new GPs. b. New Building: The development is on going and the outstanding issue of “where” is with the Parish Council to decide. At the present time the possible new location will be St Martins Road. Marymead Surgery will also undergo a modernisation at the same time. c. Funding for PPG: The funding should be available at the end of May for the PPG. NS explained that some monies would be utilised to purchase new 24 hour home blood pressure monitors, so we can increase the service to patients. The Committee asked if NS would be ok with running with the finance until such time the Group were able to take it over. ON LINE Nursing Appointments: a. The Committee discussed the requirements for On Line nursing appointment and if they could be made available. b. NS expressed concern as it could lead to wrong booking of appointments. In that nurses provide bespoke clinics and patients may book into the wrong clinic. c. After discussion it was agreed to upload the nurse clinics and trial it via the committee members. AOB: Nothing raised Date of Next Meeting: The next meeting will be held on the 17 May 2012 at Marymead Surgery starting at 1900hrs. Nigel Sweeney Practice Business Manager Distribution: All PPG Members Partners File Practice Business Manager Nigel Sweeney Action: Offices to discuss at next Officers meeting. NS Action the Funding when available NS action – to load the appointments and offer the test patient log on to the Committee to trial. NB: Attempted and failed to achieve this. The issue has been raised with the software supplier.