Colt IP VPN Services © 2010 Colt Technology Services Group Limited. All rights reserved. Agenda An introduction to IP VPN Colt IP VPN Hybrid Networking Workforce Mobility Summary 2 Drivers behind IP VPN adoption Cost reduction Convergence IP VPN Remote users 3 Rationalisation Colt IP VPN – Business value Management: Focus on core business while Colt manages your network Agility: Respond rapidly to changes in business such as mergers, relocation or cost rationalisation Performance: Enable business applications to run more efficiently and become better at meeting customer needs Security: Keep your data secure and meet compliance regulations Resilience: Reduce risk of network failures that harm your business 4 Colt IP VPN © 2010 Colt Technology Services Group Limited. All rights reserved. Core technical specifications Colt IP VPN Plus Transport technology Managed router MPLS Yes Protocols Service bandwidth Data encryption Multi VPN Customer interface 6 No IPv4 64kbps to 10Gbps Class of Service Routing protocols Colt IP VPN Access 5 RIP, BGP, OSPF, EIGRP, Static 3DES (an option if required) Yes No Ethernet 10/100BASE-T, 1000 Base-F, 10G Base-F or wires only for Colt IP VPN Access 10,000 Bandwidth options 1,000 800 900 • Granular options up to 10Gbps • Speed to match your business needs • Easy to upgrade 900 Mbps 1,000 10,000 700 800 600 700 500 600 400 500 300 400 200 100 0 7 256kbps 512kbps 1 1.5 2 3 4 5 6 7 8 9 10 12 15 20 25 30 34 35 40 45 50 60 70 80 90 100 110 120 130 140 150 155 200 300 Network access Off-Net (Ethernet or leased lines) Colt SDH based fibre rings Colt SDSL and EFM (Ethernet in the First Mile) Wholesale DSL (wDSL) Colt network Fixed and wireless remote users Partner networks Public Internet 3G PDA connected to the public Internet 8 Global MPLS NNI indicative coverage 9 Colt countries Coverage via long-lining Coverage via Global MPLS NNI Coverage on individual base *Indicative coverage only - please check with presales connectivity Remote fixed access Where no commercially attractive access circuits are available, remote fixed access provides: Office • Colt managed CPE router installed on any public Internet access • Secure IPsec tunnel setup from Colt managed remote CPE to Colt network ingress point Public Internet CPE IPsec tunnel CNG IPsec tunnel terminator • Includes installation, full management, peering bandwidth and service gateway 10 Colt MPLS Centralised Network Gateway (CNG) Multiservice IP infrastructure from a centralised network function Current modules: • Internet access • IPsec termination • Breakout to a dedicated or a Public Internet CPE Pick and choose CNG functionality CNG CPE virtual Firewall Colt MPLS network CPE 11 End-to-end management* Customer LAN CPE Colt managed CPE router Customer LAN MPLS enabled IP network Colt or CPE partner network Colt network Colt NOC Fully pro-actively managed end-to-end network* * Excludes Colt IP VPN Access which is a service without managed CPE router at your site 12 Colt managed CPE router Security Separate address space per VPN Inherent separate routing instances in MPLS Label spoofing MPLS core infrastructure is invisible to outside world Intrusions Denial of Service (DoS) attacks Misdirected messages Customer’s IP VPN Firewall to protect the breakout to Internet MPLS label spoofing impossible by filtering on physical ports IPsec over MPLS available as an option 13 Tiered Service Level Agreements (SLA) Service assurance Target Time to Repair (TTTR) Service availability Packet loss Jitter level Round trip delay Service credits Service delivery Target lead time for... Provisioning of initial network Modifications Guaranteed Quality of Service (QoS) 14 Enhanced availability Dual entry 15 Dual fibre entry into buildings with self healing rings > ISDN backup Fully inclusive or partially inclusive ISDN Backup Service with automatic failover > DSL backup Additional Colt managed CPE router with automatic failover to DSL backup service > Dual access Two Colt managed CPEs on two access circuits running a Virtual Router Redundancy Protocol (VRRP) with automatic failover > Internet backup Additional Colt managed CPE router with automatic failover to Internet backup service Wireless backup 3G wireless backup access to the IP VPN when the primary Colt IP VPN access circuit is disrupted > > Options Colt IP VPN Plus Global MPLS Class of Service Application aware networking Multi VPN DHCP server / relay Multicast Ingress prioritisation Private IP address space LFI for sub 1Mbps Network-based Internet access Online reporting * New feature due May 2010 16 * Colt IP VPN Access * Class of Service (CoS) Traffic shaping Bandwidth Standard traffic Premium traffic Time Class of Service Voice Jitter, latency and packet loss sensitive applications +/- Business 1 Video Latency and packet loss sensitive applications Web access Internet traffic File access Internal file server traffic Email None time-sensitive data +/- Business 2 +/- Business 3 +/- 17 Standard Priority Premium +/- Colt network Traffic classification Customer network Application Aware Networking (AAN) • Moving towards guaranteed application performance • Visualisation of the applications running over the IP VPN • Optimisation by applying application depending Class of Service with fine granularity • Protocol acceleration, including TCP timer tuning • Application reporting 18 Application Aware Networking Multi VPN Multiple extranets over the same VPN network VPN A Implementing separate logical VPNs over one common physical VPN infrastructure. Every site can then participate or not in a logical VPN. CPE VPN B CPE CPE Logical circuits Customer LAN CPE 19 Colt managed CPE router VPN B Colt MPLS network CPE Network based Internet access • Delivered via the Centralised Network Gateway (CNG) • Central delivery of Internet access used by all sites connected to the IP VPN • Available to all Colt IP VPN sites Public Internet CPE irrespective of access circuit or technology • Support for either customer or CNG Colt managed firewall CPE Colt MPLS network CPE 20 Enhanced online reporting Silver Throughput Availability Latency Packet loss Jitter Gold Router configuration Silver + 21 Events log Service status Hybrid Networking © 2010 Colt Technology Services Group Limited. All rights reserved. Data Centres Branches HQ Data Centres Business-critical Applications • Business Critical Applications, e.g. ERP (SAP, Business-critical Users • Oracle), Virtual Desktop (Citrix) and Collaboration (Sharepoint) Business Critical users, whose productivity is critical for the business • Strong performance requirements to support the • More and more Centralised and Virtualised business, avoid discomfort among the • Strong availability requirements drive the need employees about the quality experienced and for data replication and migration of virtual reduce the complaints to the IT department machines • 23 • Need for a high number of low-speed any-to-any Need for a few high-speed low-latency point-to- interconnections, with control and commitment point interconnections for traffic predictability over traffic and application performance Data WAN Evolution: Hybrid Networks Traffic Prioritization Customer IP control Hundreds of sites Low-latency Multi-protocol Multiple CoS IP/MPLS VPN Hybrid Feature rich Ethernet VPN High bandwidth Plug and play Coverage Build unique IP VPN Managed IP communications 24 Current Data Centre interconnection HQ interconnection Migration from legacy Analysis: Global Data WAN Services: Trends and Market Leaders, October 2010 24 Scenario Branches HQ Data Centre MPLS based IP VPN Data Centre 25 Example: • 1 headquarters • 2 datacentres • 20 branch sites Scenario – a hard choice? Ethernet 1G + CPE Solutions 26 MPLS based IP VPN Scenario – hybrid networking Ethernet 1G + CPE Solutions MPLS based IP VPN No need to make a hard choice between CPE solutions and IP VPN. 27 Workforce Mobility © 2010 Colt Technology Services Group Limited. All rights reserved. Workforce Mobility Workforce Mobility simplifies and manages mobile connectivity and provides: • End-user access to the corporate network and applications from virtually anywhere via WiFi, 3G (UK only), dial-up and home • One software application to manage all end-user remote connections • Highly customizable service configuration (policies and integration) • Unlimited use of global broadband on laptops and handhelds • Secured transport of data with user authentication • • • • Scalable solution for enterprises with few to thousands of mobile workers 29 Fully integrated with all the benefits of the Colt IP VPN portfolio Independence of Mobile Network Operators Fixed monthly charges per user/month (inclusive use of multiple devices) Workforce Mobility - User Experience 1 Start laptop with iPass client 30 2 Best access presented 3 Connect to Internet 4 Establish encrypted tunnel Workforce Mobility - options overview IP VPN Mobility (Workforce Mobility) Options for Internet access at end-user location Access by Colt using iPass (Full) Bundle A by Customer (Partial) Bundle B Encryption options Security Authentication options 31 Benefits for the enterprise and users at a glance Higher productivity Easy and fast to use Secured transport Proven and Reliable Always access to corporate network Colt provides complete solution End-user 32 One application for all remote access Predictable cost One bill Integration of customer 3G solution IT department Admin Portal Largest WiFi network in the world Business Thank you www.Colt.net © 2010 Colt Technology Services Group Limited. All rights reserved. Appendix 34 © 2010 Colt Telecom Group Limited. All rights reserved. Colt IP VPN dual entry • SDH self-healing rings with 50ms protection switching • Dual fibre entry into the building SDH+ DUAL fibre entry SDH+ SINGLE fibre entry Colt MPLS 35 Colt IP VPN ISDN backup • Fully inclusive or partially inclusive ISDN backup service (Colt or customer has responsibility for ISDN line provision and associated charges) • Dial around and through the network • Automatic switching between primary access line and ISDN line CPE Primary access circuit • Support for BRI/PRIs (from one BRI up to four BRI and one PRI) Colt MPLS 36 ISDN ISDN backup circuit Colt IP VPN DSL backup • Two Colt managed CPE routers provides hardware redundancy • Automated failover to DSL if primary access circuit goes down CPE CPE Primary access circuit Colt MPLS 37 Colt DSL DSL backup circuit Colt IP VPN dual access • Two Colt managed CPEs running VRRP • Two access circuits • Automated failover from primary to secondary circuits CPE Colt MPLS 38 CPE VRRP Colt IP VPN Internet backup Resiliency outside of Colt countries, or where ISDN and DSL services are not feasible Location of remote site Internet access delivered by: Colt country Colt Non-Colt country Colt Customer CPE Primary access circuit Colt managed CPE router IPsec tunnel Colt Colt MPLS 39 CPE CNG Public Internet Colt IP VPN wireless backup A truly redundant and resilient access method for standard wired services • One box CPE solution, installed by Colt • GPRS, EDGE, HSDPA or UMTS wireless interfaces • Based on 3G wireless Internet CPE 3G wireless transmission* Primary access circuit (not a 3G wireless private service) • IPsec tunnel terminated on the CNG *Customer provided 3G wireless Internet service 40 Colt MPLS CNG Public Internet 41 42 43 44 45 46 47