Faqs 02 What make a good nomination? 02 What are the award categories? 02 When can nominations be made? 03 Who can nominate? 03 Who can be nominated? 04 Are nominations from a team or group of individuals acceptable? 04 Can I nominate myself, a friend or family member? 04 How do I nominate? 04 What happens after I submit my nomination? 04 I am a member of the public and need some help 04 How are the winners selected? 05 What is the long service and PRIDE awards ceremony? 05 What are the long service awards 06 Who is invited to the long service and PRIDE awards ceremony? 06 How are nominees acknowledged if they are not invited to the awards ceremony?06 What if I am nominated? 06 What if I am nominated and shortlisted? 06 What if I win my award category? 07 When will I find out who has been shortlisted? 07 Further information 07 What are the PRIDE in our people awards? 2 // PRIDE AWARDS 2016 Faqs 01 What are the PRIDE in our people awards? This year our Trust is again inviting nominations for our staff PRIDE Awards. This year we want to recognise how our people deliver great care and service every day. The Awards recognise and celebrate the hard work, dedication and excellence of our people. Our PRIDE behaviours of passion, responsibility, innovation, drive and empowerment were introduced in 2013 and became the name of our awards that year. Awards will be announced and presented at the annual Long Service and PRIDE in our People Awards ceremony later in the year. 02 What make a good nomination? To nominate an individual or team decide which award category they fit into, how they meet the criteria and complete the online or paper based nomination form. It is important to look closely at the criteria for each award and clearly demonstrate how the person or team you are nominating meets them. If you are nominating a corporate team or non-clinical service you should still be able to link their work to improvements in services and ultimately to patient care. It will be beneficial if you are clear as to how our Vision and PRIDE behaviours have been shown by the person or team you are nominating. Our vision is to provide outstanding healthcare to our community delivered with PRIDE. 03 What are the award categories? The aim of the Awards is to recognise and celebrate the achievements and commitment of individuals and teams. Runners up and winners will have consistently demonstrated and delivered excellent examples of team working, commitment, dedication, leadership and innovation and are role models of professionalism, courtesy, caring and compassion. Nominations must give concrete examples of how these have been demonstrated. Judges will be looking for evidence of excellence. Detailed below is information on what each award represents as a prompt to what should be detailed in a nomination. Outstanding Service Individual or team who consistently performs over and above the highest standards, that live and demonstrate our PRIDE behaviours of passion, responsibility, innovation, drive and empowerment Outstanding patient care Individual or team who deliver our Trust vision of placing excellence in patient care at the centre of all we do in healing, caring for and serving our community 3 // PRIDE AWARDS 2016 Faqs Learning and Development Champion Individual or team who feel passionate about learning and development, who actively champion personal and professional development and have made a significant contribution in this field in the past 12 months, who have enhanced our status and reputation as a University Hospital Improvement and Innovation Individual or team who have introduced improvements or innovations that make a positive difference; these can relate to patient pathways, improved clinical outcomes, service redesign, process, product development, communications, equipment or systems; have demonstrated exceptional creativity, who have enhanced our status and reputation as a University Hospital Inspirational leadership An individual someone who inspires and supports and with PRIDE strives to achieve our mission to deliver excellent care and effective performance; they engage, involve, listen to and act on feedback; performs at their best at all times, even under difficult situations; this can be demonstrated by leading a team, service or project Volunteer of the Year: A volunteer who has made an outstanding contribution; this can include patient care and experience, fundraising, supporting substantive staff with their work and customer care; they have made a real difference Hospital Hero (staff nomination) Recognises how individuals and teams use their skills and compassion to make a difference to patients, carers, service users and others 04 When can nominations be made? Nominations can be made from the 6 July 2016 to 5pm on the 1 August 2016. 05 Who can nominate? Trust staff can nominate for all the awards with the exception of the Hospital Hero award which is nominated by members of the public. You can nominate more than once in any category and can nominate the same service or member of staff for more than one award but must complete a separate form for each nomination. If nominating the same person or team in more than one category please ensure supporting information reflects the specific criteria for each award. 4 // PRIDE AWARDS 2016 Faqs 06 Who can be nominated? All staff providing and supporting Trust services can be nominated. 07 Are nominations from a team or group of individuals acceptable? Yes they are. 08 Can I nominate myself, a friend or family member? The awards are an opportunity to recognise and reward the impact and affect our people have on others. To ensure a robust and fair process from nominations through to judging we are unable to accept these nominations. 09 How do I nominate? There are two nomination forms. One is for internal nominations and one is for the public to nominate a Hospital Hero. The internal form is available on the Trust intranet. The Hospital Hero form is available on the Trust website. Paper copies of both forms are also available from the Information Desks at King George and Queen’s Hospitals. 10 What happens after I submit my nomination? All nominations are sorted into the appropriate award category. Judging will take place in August 2016. 11 I am a member of the public and need some help If a member of the public or patient would like help with completing their nomination they should contact the Patient Experience Office on 01708 503466 or extension 3066 5 // PRIDE AWARDS 2016 Faqs 12 How are the winners selected? Nominations will be considered by two judging panels who will both look for evidence nominees demonstrate our Trust PRIDE behaviours of passion, responsibility, innovation, drive and empowerment. We ask nominees to help the judges by: jj selecting the most appropriate award category for your nomination jj clearly stating why you are nominating jj giving factual examples of the PRIDE behaviours the nominee has demonstrated jj including relevant detail such as dates Each of the awards will have a separate initial judging panel who will select three nominations for forwarding to a second panel who will select the overall winner for all the awards. The initial judging panels may forward nominations to be considered under a different award category if there are reasonable grounds to do so and this is in the interest of the nominee. Judging panels will be made up of Trust Non Executive Directors, Directors, Managers, representatives of the Charity and our Improving Patient Experience Group. There will be no overlap in membership of the two judging panels. The Trust Chief Executive and Trust Chair will be part of the second judging panel. Judges must declare any interest or conflict of interest and will not be involved in judging a category if these apply. All information submitted to the judges will be kept confidential. The judging panel decisions are final. Award winners will be announced at a Long Service and PRIDE Awards Ceremony later in the year. 13 What is the long service and PRIDE awards ceremony? This will be an evening event that celebrates staff and volunteers with long service, those shortlisted for an award and where award winners will be announced. We are able to hold this ceremony because of the generous support we receive from our Hospital Charity and partner organisations, Sodexo and Catalyst. With the introduction of PRIDE we wanted to create a real sense of occasion and as a result were able to invite all shortlisted nominees to the event at which the overall winner for each award was announced. We combine the Staff PRIDE Awards with our Long Service Awards. 6 // PRIDE AWARDS 2016 Faqs 14 What are the long service awards The Trust values the contribution and commitment of our staff and volunteers. Our long servers greatly improve our stability as an organisation and these awards enable us to acknowledge this. Staff who have achieved 20, 30 and 40 years service are invited and presented with a certificate and vouchers. Volunteers with 10 years contribution are also invited and are presented with a badge and certificate. 15 Who is invited to the long service and PRIDE awards ceremony? Staff with long service, shortlisted nominees, award winners and their guests. Where a team is nominated we do our best to accommodate an appropriate number of representatives. Judges are also invited as are representatives from our Hospital Charity and partners. The Trust Board and Executive members are also invited with management representatives from each of our Directorates. 16 How are nominees acknowledged if they are not invited to the awards ceremony? All nominees will receive a certificate and letter from the Chief Executive after the Awards Ceremony. 17 What if I am nominated? Being nominated in itself is a great achievement. This year the Divisional Management Teams will each receive a brochure confirming who in their area has been nominated. 18 What if I am nominated and shortlisted? If you are nominated and shortlisted for an award you will be invited to attend the Awards Ceremony. All those shortlisted receive a certificate and vouchers at the Ceremony. At the Awards Ceremony photos are taken. These provide great material to promote the achievements of our staff and our PRIDE behaviours and we ask that those in pictures agree to this. 7 // PRIDE AWARDS 2016 Faqs 19 What if I win my award category? You will find out if you have won at the Awards Ceremony. Award winners receive a trophy, certificate and vouchers. 20 When will I find out who has been shortlisted? We will announce the shorlist in advance of the ceremony. 21 Further information If you would like any further information about any aspect of our Long Service or staff Awards please contact Claire O’Toole, Head of Inclusion at claire.o’toole@bhrhospitals.nhs.uk or call extension 3844.