Webtec and
TIE Kinetix
Integration
EDI Offers Webtec Competitive
Business Advantage
Growing and expanding the business is an important goal for Webtec. They
have offices in Europe, China and the America’s. In order to grow their USA and
European business thus gaining a competitive advantage, Webtec decided that
implementing EDI should become a priority.
“Implementing TIE
Kinetix EDI gives us
a clear competitive
advantage. Without
it we would not now
be in such a strong
position to grow our
business in the USA”
USA market demands EDI
One of Webtec’s largest customers in the USA wanted to promote Webtec
as their preferred supplier providing that Webtec were set up for EDI, this
customer did not want to process large amounts of orders manually. In
order to grow their USA and European business thus gaining a competitive
advantage, Webtec decided that implementing EDI should become a
priority.
Seamless integration with Epicor ERP
Webtec has been using Epicor’s ERP system since 2006. In order to fully
benefit from the advantages of EDI, Webtec demanded a seamless
Jane Giddings,
Webtec
integration between EDI and Epicor. As Webtec knew little to nothing about
EDI themselves, then they were happy when Epicor recommended their
partner TIE Kinetix and its Epicor integrated EDI Solution.
Case Study Webtec and TIE Kinetix
For more information call 1-800-624-6354 (US) or +31-88-369-8000 (Europe) – Or email info@TIEKinetix.com
1
Step by step planning and implementation
As EDI was totally new for Webtec, TIE Kinetix took a step by step approach
in assessing the situation, planning and educating Webtec at the same time.
Making sure Webtec understood all processes and ensuring a proper adoption
of the system by the users. Because EDI can be complicated and not easy to
pick up and run with, Webtec needed someone experienced and so the TIE
Kinetix consultants did the actual mapping and Webtec worked with Epicor
to set up the system, managed the testing and coordinated the project. All
in all, very much a joint effort.
“TIE Kinetix consultants proved to be of high value. Their extensive EDI
knowledge and experience working with the Epicor integrated EDI solution,
ensured efficient mapping and processes and a solid implementation” says
Jane Giddings, IT Process Manager at Webtec.
Although the implementation process took longer than expected, partly
due to the thorough testing processes of Webtec’s customer in the USA and
partly due to communication issues because of the time difference, Jane
found that taking the step by step approach helped gain sufficient insight
into EDI.
“The vision of
implementing EDI
was always to the
future. By having EDI
in place we’re now in
a position where our
customers are willing
and able to promote
us as their preferred
supplier, which will
increase our business
exponentially.”
Less time spent because of improved communication with
trade partners
Webtec is gradually moving its trade partners to EDI and the first results are
already showing. They found that managing a partner account has become
a lot more efficient. They are spending less time on it because everything
is now automated. In addition, Webtec has set up dashboards and BAM’s in
their Epicor ERP system to monitor and measure the processes, making it
easier to manage. “The time saving EDI has brought is significant. Before,
processing an order from start to finish including invoicing and actual admin
time could take a couple of hours, now it is done in a matter of minutes”
says Jane Giddings.
EDI as a vision for the future
At this moment the order volumes are relatively small, although it is
gradually picking up as more business partners are connected. “The vision
Jane Giddings,
Webtec
of implementing EDI was always to the future. By having EDI in place we’re
now in a position where our customers are willing and able to promote us as
their preferred supplier, which will increase our business exponentially” says
Jane Giddings.
Webtec is in a market where they need to act quickly. So if a potential
customer wants to do business but needs EDI in place as a means of
transmission, the time required to set EDI up from scratch would mean that
there is a good chance the customer may go elsewhere. By having it already
Case Study Webtec and TIE Kinetix
For more information call 1-800-624-6354 (US) or +31-88-369-8000 (Europe) – Or email info@TIEKinetix.com
2
“The time saving
EDI has brought is
significant. Before,
processing an order
from start to finish
including invoicing
and actual admin
time could take a
couple of hours, now
it is done in a matter
of minutes.”
set up, Webtec increases the opportunities to do business and can be
proactive instead of reactive. It clearly gives them a competitive advantage.
Smooth integration with Epicor ERP
Webtec is currently using an Epicor 9 version making use of Service Connect
and are planning to upgrade to a newer version making use of Direct Import.
It was an advantage for Webtec to be able to start using EDI with Service
Connect and not having the requirement to first upgrade the E9 system.
This is because the US customer required EDI urgently, and waiting for a
suitable time to upgrade would have been a problem for Webtec. Although
it required some work to get EDI up and running using Service Connect, the
upgrade to the newer Epicor 9 version making use of Direct Import for EDI,
should be an easy and smooth process not disturbing existing EDI already in
use.
Jane Giddings,
Webtec
About Webtec
Webtec is a UK based manufacturing company, specialising in hydraulic
measurement and control products, for use on mobile and industrial
machinery, for example: hydraulic control valves, hydraulic flow monitors
and test equipment. It is Webtec’s mission to design, develop and build new
and innovative products that satisfy the requirements of its customers.
Visit Webtec »
About TIE Kinetix
TIE Kinetix transforms the digital supply chain by providing Total Integrated
E-commerce solutions. These solutions maximize revenue opportunities by
minimizing the energy required to market, sell, deliver and analyze online.
Customers and partners of TIE Kinetix constantly benefit from innovative,
field tested, state-of-the-art technologies, which are backed by over 25
years of experience and prestigious awards. TIE Kinetix makes technology to
perform, such that customers and partners can focus on their core business.
Visit TIE Kinetix »
Case Study Webtec and TIE Kinetix
For more information call 1-800-624-6354 (US) or +31-88-369-8000 (Europe) – Or email info@TIEKinetix.com
3
Deliver
Market
Analyze
TIE Kinetix Solutions
Sell
TIE Kinetix transforms the digital supply chain by providing
total integrated e-commerce solutions. These integrated
e-commerce solutions maximize revenue opportunities by
minimizing the energy needed to market, sell and deliver
online. Customers and partners utilizing TIE Kinetix consistently
benefit from innovative, field tested technology and are able to
Market with: Content Syndication Solutions
Sell with: E-Commerce Solutions
Deliver with: Integration Solutions
Analyze with: Business Intelligence Solutions
remain focused on their core business. TIE Kinetix develops
cloud and license based solutions, and is backed with over
TIE Kinetix has offices in the United States, the Netherlands, France,
25 years of proven technology and awards.
Germany, Switzerland, Austria, Spain, United Kingdom and Australia.
Contact us
For more information please contact:
www.TIEKinetix.com
info@TIEKinetix.com
T 1-800-624-6354 (US) +31-88-369-8000 (Europe)