Normal Operating Procedures
Setting - sport and activity programme involving young people and employed/voluntary
leaders
Activate Sport Ltd
Contents
1.
2.
3.
Registration of Children
1.1.
Objective
1.2.
Facility Set up
1.3.
Equipment & Documentation
1.4.
Staffing
1.5.
Registration Process
1.6.
Registration Period Activities
1.7.
Late Arrival
1.8.
Group Allocation and Commencement of Activities
Coaching Sessions
2.1.
Objective
2.2.
Movement Across Site
2.3.
Preparation
2.4.
Health & Safety
2.5.
Ratios
2.6.
Programming/Session Content
2.7.
Staff Expectations
2.8.
Safety and Security
2.9.
Food and Drink
2.10.
Clothing and Equipment
2.11.
Coach Contact & Location
2.12.
Toilet Breaks
2.13.
Accidents
2.14.
Behaviour
2.15.
Child Protection
2.16.
Time Keeping and Session Conclusion
Accidents & First Aid (see HEALTH AND SAFETY POLICY)
3.1.
1
Objective
3
6
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4.
5.
6.
2
3.2.
Overview
3.3.
First Aid Provision
3.4.
First Aid Procedures
3.5.
Reporting
3.6.
RIDDOR Reporting
3.7.
Accident Investigation & Reporting
3.8.
Incidents
3.9.
First Aid Boxes and Replenishment
Child Collection (see WELFARE AND SAFEGUARDING POLICY)
4.1.
Objective
4.2.
Child Protection (see WELFARE AND SAFEGUARDING POLICY)
4.3.
Location
4.4.
Signing Out
4.5.
Movement off Site
4.6.
Reporting of Incidents/Accidents
4.7.
Activities
4.8.
Supervision
4.9.
Non Collection
4.10.
Close Down
Road Crossing
5.1.
Objective
5.2.
Walking across a car park
5.3.
Walking alongside a road
5.4.
Crossing a road
APENDIX – Registration Process
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Registration of Children
Objective
To provide Site Managers and staff with appropriate guidance on the safe and effective
registration of children on Active Sport Programmes.
Facility Set up
Prior to children’s arrival ensure that facility is set up ready for arrivals. This will include:
•
Visual check of facility to ensure area is safe and ready for use
•
Check of fire exits
•
Bag storage area allocated and suitable
•
Provision of a safe drop off zone within and outside the building
•
Check of parking and drop off area for potential hazards or risks
•
First aid box and other provision is available and fully replenished ready for day
•
Table is set up ready for registration process, ensuring that queuing area is
available and will be effective
Equipment & Documentation
Prior to children’s arrival ensure that equipment and documents required for registration
period are in place. This will include:
•
Layout equipment for drop off period and activities
•
Complete visual check of equipment ready for use
•
Check wristbands are available and supply is sufficient
•
Have registration details prepared including, contact list and numbers, children’s
details form, daily registration form, daily activity group registers
Staffing
Prior to arrival check staffing requirements are met. This will include checking that staff are:
•
Present in required numbers before accepting children on to the site
•
Aware of their responsibilities in respect of car park safety
•
Allocated and aware of responsibilities in relation to safety and security
•
Available in sufficient numbers to maintain Ofsted guidelines for supervision ratios
(SEE SECTION 2.6 RATIOS)
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•
Positioned and are aware of responsibilities during registration period
•
Provided with details of children with any special requirements
•
Aware of location and type of registration period activities according to age ranges
and supervision ratios
Registration Process
To ensure the effective registration and transition of children from registration to activity the
following flow diagram has been designed: SEE APPENDIX
Registration Period Activities
Arrival activities must be organised for children for during the registration period, this will
involve:
•
Allocating a safe area for multiple activities to take place
•
Allocating staff to activity areas
•
Choice of activities which can easily be adapted to cater for ever increasing
numbers during the registration process
•
Ensuring staff are aware of registration roles and responsibilities
•
Provision of equipment for registration activities
•
Correct supervision levels for children – including the awareness of and possibility
of providing differing activities for under 8’s
•
Awareness and preparation for the possibility of children who are reluctant to leave
parents, this can be the most stressful part of the day especially for young children
Late Arrival
It is possible that some children may arrive late to the programme. They may arrive after the
groups have been allocated and therefore will need to be taken through the registration
process by the Site Manager. They must be provided with a wristband before commencing
activities.
Staff must be made aware that any child arriving adhoc to a session without a band must be
asked to report to the Site Manager
The Site Manager must, where possible remain at the registration area for the first 15 – 30
minutes after the first activity session has begun to meet and greet late arrivals
Group Allocation and Commencement of Activities
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On the completion of the registration process the Site Manager and coaches must then
complete the group allocation process in order to commence the day’s activities. This will
involve:
•
The Site Manager must introduce the coaches and the types of activities they will be
coaching (First day only unless a lot of children arrive mid-week)
•
The Site Manager must explain the process to coaches and children
•
Coaches must be provided of a list or number of children allocated to them together
with their ages and any special requirements
•
The Site Manager must allocate children to their coaches by reading through the
group lists in turn. The Manager must circle the first “In” box to highlight the children’s
attendance within the groups
•
Children must line up behind their allocated coach until asked to leave for the first
activity session
•
The Site Manager must ensure that the coach to child ratios are correct for each
group and adjust staffing as required
•
The Site Manager may adjust groupings according to child or parent requests. This
must be done carefully ensuring that ratios are not affected and that age groupings
remain the same
•
The Site Manager must ensure that staff area aware of and prepared for their first
activity session
•
The Site Manager must ensure that there is sufficient and suitable equipment for the
activities programmed
•
The Site Manager must count the number of children in each group and cross
reference with the group lists as well as the master register
•
Children must be checked for wristbands and correct clothing suitable for activity
before leaving for commencement of activity session
•
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Children must walk in an orderly fashion to their first activity session with their coach
Coaching Sessions
Objective
To provide Site Managers and staff with appropriate guidance on safe and effective
coaching sessions
Much of the information required to run a safe and effective coaching session is provided in
existing Active Sport Management documents. These documents must be read by staff
during their induction period and must be available on site for staff reference. These
documents include:
•
Health and Safety Policy
•
Emergency Action Plan
•
Parent Guide
•
Staff Manual
•
Risk Management Folder
In order to prevent confusion and overlap, this NOP provides basic guidance and must be
used in conjunction with the documents listed above.
Movement Across Site
•
Coaches must ensure that their group remains together and moves across site in an
orderly fashion.
•
Coaches must be aware of the location of activity areas and access to them.
•
Coaches must read risk assessments and be aware of any agreed allocated routes
for the movement of children across the site.
•
The coach’s key concern is the health and safety of children as they move across
site.
Preparation
•
Coaches must be prepared for every session prior to its commencement.
•
Where possible equipment must be set up and areas marked out for the activities to
take place
•
Equipment must be checked prior to its use with any damaged equipment removed
for safety reasons.
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•
Coaches must have a session plan either written or in their mind which meets the
requirements of the children and their level of ability. This must include progression
through the session so that the children gains a fun learning experience.
Health & Safety
•
Coaches must carry out a basic visual risk assessment of their coaching
environment, they must contain or remove hazards prior to activity commencement.
•
Coaches must be aware of the risk assessment provided for the activity and must
adhere to restrictions contained within the assessments.
•
Coaches must remain vigilant and be aware of their responsibilities in case of
emergency.
Ratios
Activate Sport operate using the following ratios during activity sessions:
5 to 7 years:
maximum of 1 to 12
8 years and over:
maximum of 1 to 16
Programming/Session Content
•
Coaches must complete activities, which are allocated to them within their
programme. The Active Sport programmes have been designed to meet the needs
of the age of child present within the activity.
•
Coaches must aim to prolong activities within their chosen sport through the use of
skills games and game progression changing the activity all together.
•
Coaches must be aware of the Active Sport Management guidelines on the chosen
sport, and must also be aware of and able to use the games provided within the
Active Sport staff manual.
Staff Expectations
Coaches must be aware of and must adhere to the guidelines provided within the staff
manual on staff expectations. In brief this includes:
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•
Preparation
•
Use of a watch and timekeeping
•
Correct uniform
•
Correct footwear
•
Planning & Preparation
Safety and Security
Coaches must be aware of and adhere to the safety and security guidelines contained within
the documents at the start of this procedure. These include:
•
Risk Assessment for activities & Equipment (Risk Management)
•
Awareness of and reporting of stranger danger (Child Welfare and Safeguarding
Policy)
•
Accident and Incident reporting procedures (Health and Safety Policy)
•
Set up and safety of activity areas (Staff Manual)
•
Dehydration guidelines (Staff Manual)
•
Procedure for children running off from activity (Staff Manual)
•
Clarity of rules and guidance for children (Staff Manual)
•
Bathroom Breaks (Staff Manual)
•
First Aid (Health and Safety Policy)
•
Child Protection (Child Welfare and Safeguarding Policy)
Coaches must ensure that all children within their group have the correct Active Sport
wristband identification
Food and Drink
•
Coaches must make drinks accessible to children at all times.
•
If a child has a water bottle they must be encouraged to take it to the activity with
them and use it during breaks.
•
If children require water breaks they must be allowed. These may increase if
weather is particularly hot.
•
Coaches must return to the central meeting point on time for breaks to ensure that
children are able to gain sufficient rest and intake of fluids and food where
necessary.
Clothing and Equipment
•
Coaches must ensure that the equipment used for the activity has been checked
prior to use.
•
Coaches must ensure that equipment is only used for the activity it is designed for.
•
Coaches must ensure that they have prepared enough equipment for their activity
session, they must not leave the group to collect more equipment.
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•
Coaches must check that participants have the correct clothing and equipment
relevant to their sports. This must include outdoor shoes where required and
protective equipment if necessary.
•
If children have brought their own equipment for the activity e.g. cricket or hockey
bat, this must be checked for safety by the coach.
Coach Contact & Location
•
Coaches must ensure that they are contactable by the Site Manager at all times.
This must take the form of having a mobile phone switched on with the number
provided to the Site Manager.
•
Coaches must remain in their allocated activity area and must only move from it if it
is absolutely necessary (e.g. safety or bad weather).
•
Coaches must always contact the Site Manager prior to moving to a new location.
Toilet Breaks
•
Toilet breaks need to be monitored by an adult at all times
•
Children must not be sent on their own
•
If possible an assistant coach or Site Manager must take children to the toilets
•
When one child asks to go to the bathroom, ask the group if there are others who
need to go, this will reduce the amount of trips required
•
If there is no assistance coach, it may be required for the whole group to complete a
bathroom break during the activity session
Accidents
•
If an accident occurs the coach must stop the activity immediately.
•
The coach must summon help from the Site Manager.
•
The coach must remain with the group at all times.
•
Uninjured children must be moved to a safe area and sat down, they must not be
asked to help in dealing with the injured child.
•
The coach must deal with the casualty and the injury only if they are trained to do
so. If they are not they must contact the Site Manager who will attend immediately.
•
The coach must reassure the casualty and be vigilant of their response levels and
pain.
•
The rest of the group must be moved by an assisting coach or Site Manager out of
the area to reduce stress.
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•
The Site Manager must summon emergency assistance if required based on their
assessment of the injuries.
•
The Site Manager must complete any reports with the coach’s assistance once the
casualty has been dealt with.
•
The coach must continue with the activity in liaison with the Site Manager.
Behaviour
Coaches must read the Active Sport guidelines on behaviour (see WELFARE AND
SAFEGUARDING POLICY).
Coaches must not leave the rest of their group to deal with poor behaviour; they must
instead report it to the Site Manager who will act in accordance with recognised procedures.
Child Protection
Coaches must be aware of and ensure they adhere to the Active Sport Management child
protection policy and staff guidelines (see WELFARE AND SAFEGUARDING POLICY).
Coaches must report all concerns and incidents to the Site Manager.
Time Keeping and Session Conclusion
Coaches must end their session on time and must return to the central location in time for
breaks, lunch or end of day.
Coaches must return all equipment to the central agreed location.
Coaches must report any incidents as required to the Site Manager.
Coach’s responsibility for their group remains until the whole group has returned safely to
the central location ready for the next activity.
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Accidents & First Aid (see HEALTH AND SAFETY POLICY)
Objective
To provide Site Managers and staff with appropriate first aid support on the Active Sport
Programmes
Overview
The health and safety (First Aid) regulations 1981 requires us to provide such equipment
and facilities as are adequate and appropriate in the circumstances for enabling first aid to
be rendered to employees and others if they become ill or are injured on the programme
First Aid Provision
The number of qualified first aiders will never fall below one on duty at any one time. The
first aiders must be suitably trained and hold a first aid certificate approved by the HSE
First aid equipment includes first aid boxes and general equipment. The contents of first aid
boxes must be listed and checked at least weekly. Contents of first aid boxes are
determined based on risk assessment and site requirements.
The normal contents for a first aid box will consist of the following:
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20 x individually wrapped sterile adhesive dressings (assorted sizes)
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2 x sterile eye pads with attachments
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6 x individually wrapped triangular bandages
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6 x Safety pins
•
6 x medium individually wrapped sterile unmedicated wound dressing (10cm x 8cm)
•
2 x large individually wrapped sterile unmedicated wound dressing (13cm x 9cm)
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3 x Extra-large individually wrapped sterile unmedicated wound dressing (28cm x
17.5cm)
•
6 x individually wrapped moist cleaning wipes
First Aid Procedures
Staff must deal with any accidents promptly and effectively. Consideration must be given to
the urgency of the situation, the nature of the injury and the condition of the casualty in
deciding where to treat them.
All accidents and details of any treatment must be recorded on the official accident report
forms and these must be signed by the Site Manager.
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All accident forms must be made available to the parent and must be signed to show that
they have received information regarding their child’s accident and injuries sustained.
The following must be recorded when first aid is given: •
Full name and address of the person who sustained the injury
•
Occupation of the person who suffered the injury (Employees only)
•
Date of accident
•
Time of accident
•
Place and circumstances of the accident
•
Details of the injury suffered and treatment given
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Signature of person completing form.
Precautions must be taken where possible to protect staff from the risk of infection e.g. the
use of gloves to prevent contact with the victims’ blood.
Reporting
ALL accidents whether they require first aid or not must be reported to the Site Manager.
Due to the serious nature of some injuries, the emergency contact may need to be
contacted by using the 2 emergency contact numbers held by the Site Manager. On the rare
occasion that these cannot be contacted, contact the child’s doctor using the number held
by the manager or contact emergency services on 999.
RIDDOR Reporting
Reportable injuries, diseases and dangerous occurrences shall be reported promptly on the
authorisation of the manager to the enforcing authority, using the online service or the
F2508 form which must be sent to the HSE.
Accident Investigation & Reporting
All accidents and known near misses shall be reported and reviewed. Where appropriate
the cause of the accident must be investigated to identify any remedial action, before
another more serious accident occurs. Every accident is reviewed on site, including
completion of the review section of the accident form, completed by the manager and
immediate action will be taken if necessary.
Accident investigations must be thorough and may include, interviewing witnesses, the
inured party, visiting the accident location and determining the sequence of events
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Trend analysis of accidents is important as it can identify areas to concentrate on for risk
reduction and can indicate minor injuries which if not controlled, may lead to a more serious
injury.
Incidents
Incidents and near misses within the programme shall be recorded on the incident report
form
Incident report forms must be reviewed by heads office and any appropriate action must be
taken.
First Aid Boxes and Replenishment
First aid boxes must be made of suitable material and so designed to protect the contents.
All boxes must be clearly marked.
First aid boxes and travelling first aid kits must contain sufficient quantities of suitable first
aid materials and nothing else.
The contents must be replenished as soon as possible after use to ensure a continued
sufficient supply of materials. At the end of each course, a First Aid Replenishment Form is
completed and returned to the Active Sport Management Head Office. The Head Office will
send out replenishments at the start of the following week. If replenishments are required
during the course, the manager will contact the Head Office for immediate replenishment.
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Child Collection (see WELFARE AND SAFEGUARDING POLICY)
Objective
To provide Site Managers and staff with appropriate guidance on the collection of children.
Child Protection (see WELFARE AND SAFEGUARDING POLICY)
All staff must be made aware of the Active Sport Management child protection policy and
must be extra vigilant during the collection period.
If unsure staff must check with the Site Manager that children are able to leave and have
been signed out correctly.
The Site Manager must make note of any special collection details e.g. children being
collected by another non related adult, or by other relative.
Location
Collection must be located in the same area as morning registration.
Children must be brought back no less than 10 minutes before the end of the day to ensure
collection can be properly supervised and monitored.
Children must be located in one area and together to allow the Site Manager to control the
collection and signing out of children.
Signing Out
Children must not be allowed to leave the site until signed out by the Site Manager
Where possible children must be kept in their activity groups until early collection is
complete, this will make group supervision and signing out easy to supervise.
The Site Manager must position themselves where parents can easily identify them for
signing out.
Movement off Site
Once signed out children and parents must be provided with a safe exit route from the site,
this can be monitored by a member of staff.
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Reporting of Incidents/Accidents
Accidents/Incidents that have occurred during the day must be reported to parents when
they arrive to collect their child.
Accident report forms must be signed by the parent to confirm that they have been made
aware of the accident/incident.
The Site Manager may allow the deputy Site Manager to continue with the signing out
process if they are required to discuss an accident or incident with a parent.
Activities
Activities must be provided for children during the collection period.
These activities must be controlled and may involve small games, joke session, or quiz. It
must not be a free for all.
Supervision ratios must be maintained throughout the collection period to meet best
practice.
Children on late collection must have activities arranged and must not be left to simply sit
and wait.
Supervision
It is the Site Manager’s responsibility to ensure that staff are rostered correctly to ensure
that supervision requirements are met.
Staff must be aware that they must not leave the site until authorised to do so by the Site
Manager.
Non Collection
Guidance is contained within the Active Sport Management policies regarding non
collection.
Staff will never leave an uncollected child.
At least two members of staff will remain until all children have been collected.
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Close Down
Once all children have left the Site Manager may close down for the day. The centre must
be left clean and tidy and ready for commencement of activities on the next day.
Road Crossing
Objective
To cross on-site and off-site roads safely
Walking across a car park
Where possible avoid walking across car parks. Use specified agreed safe route. If
unavoidable walk to sides of area not across the centre of the car park.
Walking alongside a road
Walk on grass verges away from roadside, try to keep at least 1-2 metres apart and from
road. If walking with staff, allow the staff to monitor the distance from the road and ensure it
stays at a safe distance.
Crossing a road
Always stop children and allow traffic to pass, unless allowed to cross by traffic.
If 1 member of staff: position staff on road to watch for and stop traffic if required, usher
children to other side of the road.
If 2 members of staff: position 1 member of staff at the front of the group to lead the children
out into the road. Member of staff to stay in the centre of the road ushering children across the
road. 2
nd
member of staff to make sure all the remaining children cross the road safely and in
an orderly manner.
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Registration Process
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