Dear Mr McMahon I would like to apply for the position of Customer Services Assistant as advertised in the Irish Times on Thursday, 1st March 2003. I expect to graduate from Dublin Business School in June 2003 with a National Certificate in Business Studies, specialising in Accounting & Finance. This course has given me a good knowledge of all forms of accounting, as well as a broad knowledge of the financial services industry. My work experience to date has included two months with Dillon & Associates, an accountancy firm in South Dublin. Here, I became familiar with the daily activities of a chartered accountant, including the use of some basic accountancy packages. In addition I spent one summer working in a clothes store, which taught me the importance of maintaining the highest possible level of customer service. I am a highly motivated individual with strong organisational skills. I am highly proficient in problem-solving and enjoy working in pressurised environments. I am enclosing a copy of my Curriculum Vitae, and I hope that you will consider my application. I am available for interview at any suitable time and I look forward to your response. Yours sincerely, Niall Smith