06/2009 Mod:CCU/30W 230V/3 Production code: THERMOCREAM 30 WATER 230V/3 3 Dear Customer, Congratulations on choosing a quality product that will undoubtedl y meet your needs and expectations. We thank you for choosing us and kindly invite you to read this instruction manual carefully before using your new machine. CONTENTS 1 TRANSPORT AND UNPACKING .......................... 4 1.1 1.2 7 Transporting the packaged machine .............. 4 Unpacking ..................................................... 4 8 2 IMPORTANT SAFETY INFORMATION / PRECAUTIONS .................................................... 5 2.1 2.2 2.3 2.4 3 Technical documentation ............................... Accident prevention ....................................... Preventing damage ....................................... Helpful tips .................................................... 5 5 6 7 Extraction hatch grill ...................................... 7 Magnetic cover sensor .................................. 7 Cover slits ..................................................... 8 4 MAIN MACHINE PARTS ....................................... 8 5 TECHNICAL DATA ............................................... 9 5.1 5.2 6 Technical data plate and CE marking ............. 9 Sound pressure level ..................................... 9 INSTALLATION .................................................... 9 6.1 6.2 6.3 6.4 6.5 Positioning the machine ................................ 9 Setting up the machine ................................ 10 Connecting to the mains power supply ........ 10 Connecting to the mains water supply (machines with water condensation) ............ 11 Checking direction of rotation ...................... 12 9 Controls and info / warning lights ................. 13 PROGRAM SETTINGS ....................................... 14 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 SAFETY DEVICES ............................................... 7 3.1 3.2 3.3 USING THE EQUIPMENT ................................... 13 7.1 Language selection and Key to symbols ...... 14 LCD Adjustment .......................................... 14 General data - more .................................... 15 Working parameters .................................... 16 Programme structure ................................... 18 Barrel capacity ............................................ 19 Program data - More ................................... 19 Program from 1 to14 (preset) ....................... 19 Saving free programmes (from 15 to 24) ...... 21 PRODUCTION .................................................... 22 10 WASHING AND SANITISATION ......................... 23 10.1 10.2 10.3 10.4 10.5 Simple rinse - pre-wash ............................... Disassembly of parts ................................... Washing ...................................................... Reassembly of parts .................................... Sanitisation ................................................. 23 24 24 25 25 11 MAINTENANCE .................................................. 26 11.1 Routine maintenance (user) ........................ 26 11.2 Checking safety devices .............................. 27 11.3 Annual maintenance .................................... 27 12 PERIODS OF INACTIVITY .................................. 27 13 TROUBLESHOOTING ........................................ 28 WARNING: GENERAL OR MECHANICAL DANGER DANGEROUSLY HIGH VOLTAGE DANGEROUSLY HIGH TEMPERATURE Text in upper case letters highlighted by one of the above symbols contains warnings that could put people in danger if not heeded. Text in lower case letters highlighted by this symbol contains warnings that could lead to equipment damage/malfunction or adversely affect product quality if not heeded. English Cream cooker 4 Z15.050 1 TRANSPORT AND UNPACKING To ensure proper operation of the machine it must ALWAYS be kept in a VERTICAL POSITION both during transport and installation and use. Observe the instructions/information on the packaging. Note: it is recommended that you have transport, unpacking and installation tasks carried out by the Assistance Service or by qualified technicians equipped with suitable means of transport and tools. TO LIFT THE MACHINE ALWAYS USE LIFTING GEAR OF SUITABLE LOAD-BEARING CAPACITY. ANY ATTEMPT TO LIFT IT MANUALLY COULD BE DANGEROUS OR LEAD TO INJURY. Net and packaged machine weights are given on both the accompanying documents and on the outside of the packaging itself. 1.1 Transporting the packaged machine Packaging has been designed to maximise protection against knocks and external agents. It is recommended that the packaged machine be transported as close as possible to the point at which it will be installed. Move the packaged equipment with an elevator or fork-lift truck for pallets: insert the forks in the openings at the base. 1.2 Unpacking — Lever off the top panel, then separate the side panels; — after opening the package check the equipment to make sure it is good condition. If you have any doubts do not use it and contact the Dealer who sold it to you. THE TASK OF OPENING THE SIDE PANELS OF THE MACHINE AS DESCRIBED BELOW MUST ONLY BE CARRIED OUT BY AUTHORISED ASSISTANCE SERVICE. DO NOT DAMAGE OR TAMPER WITH INTERNAL PARTS. — remove both side panels by unscrewing the relative fixing screws [A]; — identify and unscrew the bolts [B] that fix the equipment frame to the packaging base; The power lead exit point is on the lower side of the equipment. Be careful not to damage it during lifting. — lift the unit machine off its base by acting on the load bearing parts of the frame. Remove the base and set the machine down at the chosen installation point, avoiding any jolts or knocks; English Operating instructions 5 Z15.050 DO NOT attempt to lift the machine by inserting objects, cables or brackets THROUGH the machine as this could damage internal parts. — re-close the side panels; — store or dispose of the packaging, which is made of fully recyclable materials ( 2 ). IMPORTANT SAFETY INFORMATION / PRECAUTIONS READ THIS INSTRUCTION MANUAL CAREFULLY BEFORE INSTALLING OR USING THE MACHINE. THIS MANUAL PROVIDES THE INFORMATION NEEDED FOR PROPER INSTALLATION OF THE MACHINE AND ITS SAFE USE AND MAINTENANCE . FAILURE TO OBSERVE SUCH INFORMATION CAN SERIOUSLY COMPROMISE SAFETY, PERFORMANCE AND PROPER OPERATION AND SHALL ALSO RENDER THE WARRANTY NULL AND VOID. 2.1 Technical documentation — The technical documentation supplied with the CREAM COOKER (hereinafter referred to as the "MACHINE") must be considered an INTEGRAL PART of the machine and must therefore be stored carefully for the working life of the machine. The documentation, as required by the standards in force (EC directives on essential health and safety requisites), is made up of: • INSTRUCTIONS FOR USE (this manual): must be read by the USER and the AUTHORISED INSTALLER. Provides all the information needed for correct installation, correct use of the machine, routine maintenance and troubleshooting; • TECHNICAL HANDBOOK: contains the machine-specific technical information (specifications, diagrams, spare parts etc.). Must be consulted by AUTHORISED ASSISTANCE SERVICE technical personnel who will be requested to carry out the tasks; • EC DECLARATION OF CONFORMITY: as per EC directives pertinent to the machine; • ELECTRICAL TEST SHEETS regarding functional tests. — In the event of the sale or transfer of the machine to another person, all the above documentation must be handed over to the new user so that he/she knows how to use the machine correctly and has all the necessary technical and safety information. 2.2 Accident prevention ALWAYS OBSERVE THE FOLLOWING ACCIDENT PREVENTION RULES AND REGULATIONS! R ESIDUAL RISK: DURING THE HEATI NG STAGE THE PRODUCT IS BROUGHT TO HIGH TEMPERATURES. UNDER SUCH CONDITIONS CONTACT WITH THE MACHINE, THE COVER [1], THE LID [2], THE EXTRACTION HATCH [25] OR THE MACHINE TOP [26] CAN CAUSE SERIOUS INJURY. IT IS THEREFORE RECOMMENDED THAT YOU: — Always check that the heating/cooling cycle has ended or, in any case, that the product temperature shown on the display is low enough before opening the lid or extraction hatch; English Cream cooker 6 Z15.050 — Always proceed with extreme caution in the event of a power cut during work as the temperature of the product in the cylinder could be high even though the display does not show it; Note: In the event of an electrical power failure during work the machine will, when power is restored, automatically recommence the cycle that was in progress from the start. If, instead, the power supply was interrupted when the cycle was already over, that is, when the final storage mode was already engaged, then the machine will remain in storage mode. — Never open the lid or extraction hatch if you are not sure that product temperature is low enough unless it is absolutely necessary. If you must open the lid/hatch always wear suitable personal protection equipment (gloves, overalls etc.) to prevent direct contact with the product. — Do not insert fingers or objects in grills, slits or holes on the equipment. — NEVER, FOR ANY REASON, remove, shift or hide the technical data info plate, the information/warning stickers or any other warning signs applied on the machine. — NEVER open the guard panels. The machine does not contain internal parts that can be maintained by the user. — The user MUST NOT carry out any tasks requiring tools that are not supplied with the machine or carry out any tasks that are not described in this Instruction Manual. These tasks must only be carried out by the Authorised Assistance Service. — Before proceeding with any task that requires access to moving parts always disconnect the electrical power supply. — Should it be necessary to make modifications to the electrical system they must be carried out professionally qualified, authorised personnel only. — The machine has been designed for use by adults: do not allow it to be used by anyone not trained to do so and ensure that children are not allowed in the vicinity of the machine. — Modifying or attempting to modify this machine shall render any warranty null and void and is dangerous. USE OF MACHINE, LIKE ANY OTHER ELECTRICAL DEVICE, REQUIRES OBSERVANCE OF SOME ESSENTIAL REGULATIONS, ESPECIALLY THE FOLLOWING: — Do not touch it with wet or damp hands/feet. — Do not use it barefoot. — Do not tug the power lead to remove the plug from the mains socket. — Do not expose the machine to rain and ensure that no liquids enter the machine interior e.g. during cleaning. — In the event of a fault and/or poor machine performance or malfunction - and whenever you notice evident damage, especially to the power lead - cut the power supply and contact the Assistance Service to have repairs carried out. 2.3 Preventing damage ALWAYS observe the following regulations so as to avoid DAMAGING the machine. — Using the machine for any purposes other than mixing and blending with heat treatment, heating and/or cooling of food mixes/dough is to be considered improper. — Do not run the machine dry. — Do not drop or knock machine components. — Always use original spare parts. — If you decide not to use the machine for a prolonged period or do not intend to use it again, proceed as described in Section 10 - Periods of inactivity. English Operating instructions 2.4 7 Z15.050 Helpful tips — When there is a lot of liquid product in the vat keep it moving by pressing the SLOW MIX key prior to the automatic cycle. If you do not do this sudden rotation of the mixer could cause splashing and product outpour. — BEFORE starting production check that the programmed data is suitable for the type of work to be done, especially the HEATING MAINTENANCE TIME indicated in HOURS and MINUTES. — BEFORE and DURING production always keep HEAT TREATMENT REGULATION programming updated (1/3, 2/3 or 3/3 of vat) on the basis of the quantity effectively left in the vat; by doing this you will obtain the following advantages: 3 1) you will minimise the time needed to complete the production cycle; 2) you will avoid wastefully heating or cooling the unused part of the vat, thus saving on energy; 3) you will prevent condensate falling into the product and lowering its quality. SAFETY DEVICES NEVER TAMPER WITH SAFETY DEVICES AND DO NOT USE THE MACHINE IF SAFETY DEVICES ARE DAMAGED OR MALFUNCTIONING. THE MANUFACTURER CANNOT BE HELD LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY TAMPERING WITH OR DISABLING SUCH DEVICES OR THEIR ASSOCIATED CIRCUITS. THE MACHINE IF FITTED WITH TYPE-APPROVED PROTECTION GRILLS AS PER EN 294 06/1992 AND SUBSEQUENT AMENDMENTS; THESE HAVE BEEN DESIGNED ON THE ASSUMPTION THAT THE MACHINE WILL BE USED BY PERSONS OF AT LEAST 14 YEARS OF AGE AND THAT ALL SAFETY REGULATIONS ARE OBSERVED (SEE SECTION 1.2). 3.1 Extraction hatch grill The protection grill [24] eliminates the RISK caused by inserting FINGERS in the extraction hatch hole. A warning plate [25] in the immediate vicinity of the extraction hatch nevertheless informs the operator of the danger. IT IS ABSOLUTELY FORBIDDEN TO TAMPER WITH THE GRILL [24] OR REMOVE IT FROM THE HATCH HOLE! Do not insert any OBJECTS through the grill when the machine is working for any reason whatsoever. 3.2 Magnetic cover sensor This safety device, consisting of a magnet [A] and a type-approved magnetic contact [B], causes a complete machine shutdown when the vat lid is opened. In this event the Display reads "ooo" (three small squares). The machine will continue the cycle only after the cover has been closed. THE MAGNETIC CONTACTS AND RELATIVE MAGNETS ARE ESSENTIAL SAFETY DEVICES! The magnetic sensor on the lid IS NOT a routine shutdown control: during routine use the machine must only be stopped via the relevant keys on the control panel. The magnet [1] and magnetic contact [2] MUST BE FITTED in proper observance of the assembly position indicated in the figure and precisely as follows: the groove [3] and the printed semi-circle [5] on the lower surface of the magnet [1] must coincide with the groove [4] (marked with a lateral white line) and the printed semi-circle [6] on the upper surface of the magnetic contact [2]. The machine will only work if both parts are correctly fitted. English Cream cooker 8 Z15.050 3.3 Cover slits The cover [1] of the vat has an opening that incorporates slits [3] and a lid [2], which allows ingredients to be added to the vat without opening the cover (and, therefore, without stopping the machine). The incorporated slits [3], sized in compliance with accident prevention guidelines, prevent FINGERS reaching the moving stirrer. Do not, for any reason whatsoever, insert any OBJECTS through the grill when the machine is not working. 4 MAIN MACHINE PARTS 1 Lid 2 Vat cover 3 Cover slits 4 Control panel 5 Extraction hatch 6 Extraction hatch lever 7 Chute 8 Front wheels (with brake) 9 Rear wheels (without brake) 10 Condensation water INLET connector 11 Condensation connector water OUTLET 12 Cover hinge pins 13 Vat 14 Mixer 15 Mixer fixing knob 16 Side scrapers safety spring 17 Side scrapers 18 Lower scraper English Operating instructions 9 Z15.050 5 TECHNICAL DATA 5.1 Technical data plate and CE marking The technical data plate and the CE marking must not be removed. The plate is positioned at the rear of the machine and shows: — the name and address of the maker [F]; — the model [MOD.] and relative serial number [S/N]; — the type [GAS] and quantity [g] of the coolant gas contained; — year of manufacture [YEAR]; — values for voltage [V], frequency [Hz] and phase number [Ph] plus electrical power absorption [kW] and current [A]; — CE marking. 5.2 Sound pressure level The weighted equivalent continuous sound pressure of your machine is indicated in the Technical Handbook (Technical Specifications section). Measurements were made under working conditions at 1 metre from the surface of the machine and at 1.6 metres above the ground during operation. 6 INSTALLATION INSTALLATION MUST ONLY BE CARRIED OUT BY QUALIFIED, AUTHORISED TECHNICAL PERSONNEL IN COMPLIANCE WITH THE STANDARDS IN FORCE AND ACCORDING TO THE FOLLOWING INSTRUCTIONS. 6.1 Positioning the machine The machine must be positioned on the floor, on a flat, horizontal surface. Install the machine so that it is not near any heat sources, is not directly exposed to sunlight and so that air circulates freely around each side of the machine. Lock the front wheel brakes Machines with AIR CONDENSATION require a gap of at least 50 cm in front of the condenser grill to ensure proper operation of the refrigeration system. Details of overall dimensions are given in the Technical Handbook (Technical Specifications section). English Cream cooker 10 Z15.050 6.2 Setting up the machine Some parts of the machine are supplied unassembled inside the vat; these must be assembled. FIT THE PARTS BEFORE CONNECTING THE MACHINE TO THE MAINS POWER SUPPLY. — screw the lever [6] into the extraction hatch hole [5]; — install the chute [7] under the extraction hatch and tighten the fixing knob [20]. 6.3 Connecting to the mains power supply THE MACHINE REQUIRES A HIGH-VOLTAGE POWER SUPPLY; THIS MAKES IT PARTICULARLY DANGEROUS. THE MAINS POWER THAT WILL BE USED TO POWER THE MACHINE MUST BE COMPLIANT WITH THE STANDARDS IN FORCE AND THE MAINS SYSTEM MUST HAVE BEEN INSTALLED AS PER THE STANDARDS IN FORCE BY TRAINED, QUALIFIED PERSONNEL. MORE SPECIFICALLY, BEAR IN MIND THAT ALL THE SOCKETS MUST BE CONTROLLED BY ONE OR MORE RESIDUAL CURRENT-OPERATED PROTECTIVE DEVICES (SAFETY CUT-OUTS) AND BE EQUIPPED WITH A PROPER EARTH CONNECTION. The manufacturer cannot be held liable for any damages caused by an inadequate power supply system or earth connection. Note: We STRONGLY recommend that you install 3-POLE OVERLOAD (MAGNETOTHERMIC) SWITCHES designed to cut the power to ALL phases even in the event of only one of them being overloaded. Fuses or other types of magnetothermic switch only cut power to the phase that has been overloaded. If there is a power failure in ONE of the THREE phases the machine may APPEAR to be working but the motors WOULD SOON BE IRREPARABLY DAMAGED. THE SYSTEM MUST HAVE THE FOLLOWING CHARACTERISTICS: — must end with a type-approved 5-pole socket and with suitable electrical and mechanical characteristics. The socket poles must be marked with the relevant symbols (phases R-S-T + neutral N + earth); the earth pole must be easily recognisable; ERRONEOUS CONNECTION ON THE EARTH TERMINAL CAN BE A SOURCE OF GRAVE DANGER. — the socket must prevent, via the use of suitable mechanical systems, erroneous insertion of the wrong pin; — there must be, incorporated in the socket or, in any case, in a place that can easily be accessed by the user, a GENERAL SWITCH that COMPLETELY cuts the power supply to the socket. Check that power supply VOLTAGE and FREQUENCY shown on the Technical Data info plate CORRESPOND to actual mains values. A 5-pole plug suitable for the power socket must be installed on the end of the power lead. The power lead of the machine consists of coloured wiring that may, if necessary, be tagged; these wires must be connected to the respective plug terminals as indicated in the following table. English Operating instructions 11 Z15.050 Power supply 3-PHASE (3N – 3F) Wire colour Wire marking EARTH (3N – 3F) YELLOW/GREEN None Phase R (3N – 3F) BLACK R or L1 Phase S (3N – 3F) BROWN S or L2 Phase T (3N – 3F) BLACK T or L3 LIGHT BLUE OR AZURE N NEUTRAL (3N) Symbol stamped near plug terminal PE or ERRONEOUS CONNECTION INSIDE THE PLUG CAN CAUSE GRAVE DANGER AND DAMAGE THE MACHINE ( ELECTRONIC BOARDS). FOR CONNECTION, CONTACT ONLY AUTHORISED TECHNICAL PERSONNEL. 6.4 Connecting to the mains water supply (machines with water condensation) If your machine features water condensation it will be necessary to connect the water delivery and outlet hoses. The relative ports are located on the rear panel of the machine and are highlighted by a plat IN: [A] marked as follows: fresh water INFEED into machine; OUT: OUTFEED of water used by the machine. For water connections use meshed rubber hoses suitable for pressures of 15 Bar, making sure you interpose a tap or valve [B] BEFORE the delivery hose; to connect the hoses to the machine entry-outlet ports use 3/4" fittings [C], secured with hose clips [D]. Bear in mind the following: — Do not invert hose connection and make sure hoses are not squeezed, kinked or bent too sharply. — The machine is normally made for use with WELL WATER or MAINS WATER with a MAXIMUM temperature of +25…+28°C. Do not introduce COOLING TOWER WATER or in any case water at higher temperatures into your machine unless it is equipped with SPECIAL systems for use of such high-temperature water (only supplied on request): in this event, the water temperature suitable for operation of your machine will be given in the "Technical Characteristics" section of the Technical Handbook. — Unsuitable pipes/hoses or fittings can cause water leaks and disruption to work; if leaks are significant with squirting of water there is a risk of damage to the machine. Special hoses for supplying water to electrical appliances (e.g. washing machines) can be purchased; these are economic, have the required characteristics and come supplied with a fitting. — If the local water supply is very hard/impure have a limescale-removal or filtration system installed upstream from the delivery hose. — Unless specified otherwise in the Technical Handbook the incoming water pressure must be between 1.5 and 6 Bar (optimal pressure: 3 Bar). If water pressure and quantity are too low the machine will have CONDENSATION PROBLEMS and will shut down. If water pressure in the system is too high it will be necessary to interpose a suitably adjusted pressure limiter upstream from the delivery hose, otherwise the machine will be DAMAGED or shut down. With temperatures below 0°C it is ESSENTIAL to eliminate from the machine any water that might freeze in the condenser or pipes/hoses; freezing water can cause SERIOUS DAMAGE to the refrigeration system. Contact the Authorised Assistance Service. English Cream cooker 12 Z15.050 6.5 Checking direction of rotation Once installation has been completed (or where the socket has been changed) it is highly important that you check the direction of mixer rotation. SWITCH OFF THE MACHINE OR DISCONNECT FROM THE POWER SUPPLY: CHECK THAT THE GREEN POWER WARNING LIGHT IS OFF! — open the cover, undo the fixing knob [16], remove the mixer [15] from the vat, then re-close the cover; Note: the machine will not work if the cover is open. — insert the plug in the socket and switch the General Switches of the press socket and machine to ON; — the green POWER warning light on the control panel must come on — press the ON/OFF ; . Il Display si accende; — The Display comes on and check (via the transparent cover) that the mixer shaft rotates CORRECTLY CLOCKWISE. Press the SLOW MIXING key again to stop rotation; — switch off the machine by pressing the ON/OFF key ; — if the direction of rotation is ANTICLOCKWISE (WRONG), connection must be modified as follows: SET THE MAIN SWITCH OF THE SOCKET TO "0" AND REMOVE THE PLUG; • open the plug and invert TWO of the THREE wires connected to the phases (R-S, R-T or S-T); • re-close the plug, connect the electrical power supply to the machine and repeat the test; — if the direction of rotation is correct (CLOCKWISE) the machine is ready to be used: re-install the mixer [15] in the vat. The fixing knob [16] of the mixer musty be SECURELY TIGHTENED. English Operating instructions 7 13 Z15.050 USING THE EQUIPMENT ALWAYS OBSERVE BASIC SAFETY PRECAUTIONS (REF. SECTION 2). 7.1 Controls and info / warning lights Control panel All equipment controls and info/warning lights have been grouped together on a single control panel. This is located on the frontal panel. The control panel is an electronically controlled low-voltage device. There follows a detailed description of all the individual controls; it is recommended that you become familiar with them here so as to ensure the best possible production results. ON/OFF ke POWER indicator light This key is used to switch the equipment on or off. When the equipment is connected to the mains power supply the POWER indicator light is always on.. MENU' Key Allows user to display the various equipment functions. A more detailed description of how to use this key is provided in Section 8 - Program settings STOP Key Allows user to stop fast In the menu functions or slow mixing. , this key returns the user to the previous screen. SELECTION Key These keys only work after pressing ON/OFF and allow the various programs to be displayed. Pressing them allows the user to scroll the various programs and selected data. When in menu functions this key is used to select the data and functions requested by the programme. For more details on its use see Sect. 8 – Program settings. FAST MIXING Key Pressing this key manually activates/deactivates fast mixer rotation. SLOW MIXING Key Pressing this key manually activates/deactivates slow mixer rotation. ENTER Key This key activates processing after selecting the programme. Also used to confirm selected data in the menu function For more details on its use see Section 8 – Program settings. . English Cream cooker 14 Z15.050 8 PROGRAM SETTINGS 8.1 Language selection and Key to symbols - Press the ON/OFF key .The display shows the last programme selected: then press the MENU ' key 2 options appear on the display; - carefully observe the position of the arrow on the left side of the options, select the GENERAL DATA option using the keys and press ENTER ; - on the following page select the LANGUAGE using the and then press ENTER again; keys and press ENTER , sul and , select the desired language Key to symbols HEATING; FAST MIXER; 8.2 - HOLDING TIME; COOLING; INTERMITTENT FAST MIXER; HOLDING; SLOW MIXER; MIXER; MIXER AND STANDSTILL; INTERMITTENT SLOW MIXER; LCD Adjustment Press the ON/OFF key. The display shows the last programme selected: then press the MENU key appear on the display; and 2 options English Operating instructions 15 Z15.050 - carefully observe the position of the arrow on the left side of the options, select the GENERAL DATA option using the keys and press ; - on the following page select the LCD SETTINGS option using the - the following options are LCD CONTRAST and LCD BRIGHTNESS. Contrast increases/decreases the intensity of the legends while brightness increases/decreases the display background. Use the keys to select first one option then the other; - after selecting CONTRAST a percentage adjustment appears on the display: adjust as desired using the keys and press ENTER . After selecting BRIGHTNESS a numbered adjustment appears on the display: adjust as desired using the keys. 8.3 keys and press ENTER ; General data - more - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; - carefully observe the position of the arrow on the left side of the options, select the GENERAL DATA option using the keys and press ENTER ; - on the following page select the EXTRA option using the - the following options are GLYCOL TEMPERATURE DISPLAY, TEMPERATURE U.o.M. SELECTION, PROGRAMME DATA RESET (only preset programmes from programme 1 to programme 14); - select GLYCOL TEMPERATURE DISPLAY and choose ON/OFF if you wish to view the temperature on the display during processing, select TEMPERATURE U.o.M. to have the temperature expressed in degrees CELSIUS or FAHRENHEIT; select RESET only in the event that you wish to reset any modified values that concern preset programmes (from 1 to 14). keys and press ENTER , and 2 ; English Cream cooker 16 Z15.050 8.4 Working parameters - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; - carefully observe the position of the arrow on the left side of the options, select the PROGRAMME DATA option using the keys and press ENTER ; - on the following page select the WORK PARAMETERS option using the keys and press ENTER . The display will show 7 processing stages; use the keys to shift the cursor to the desired stage, press ENTER and proceed with setting as follows; STEP 1 and 2 (HEATING) • Set final heating temperature using the °C …. + 110 °C; • set the MIXER type by scrolling through the 5 mixer types using the keys; these are MIXER AT , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be heated to the set final temperature and creamed with the chosen mixer setting. If, on the STEPS STRUCTURE one or two mixer changes have been set, the programme requests one or two different mixer types and the temperature at which the product creaming change is to be carried out; • set the BUZZER , if activated once in PHASES STRUCTURE it comes on at the set final heating temperature. Use the keys to raise or lower the temperature at which the BUZZER is tripped a second time; select a temperature between 0 °C and the set final temperature. Press the STOP key to return to the STAGES page. keys then press ENTER to confirm; the adjustment range is +0 English Operating instructions STEP 2 • 17 Z15.050 (HOLDING TIME) Set the holding time using the keys and then press ENTER to confirm.Once set final temperature has been reached the product in the vat is held at that temperature for the set duration of this stage. Press the STOP key to return to the STAGES page. STEP 3 (COOLING) • Set the final cooling temperature using the range is +0 °C …. + 110 °C; • set the MIXER type by scrolling through the 5 mixer types using the keys; these are MIXER AT STANDSTILL , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be heated to the set final temperature and creamed with the chosen mixer setting. If, on the STEPS STRUCTURE one or two mixer changes have been set, the programme requests one or two different mixer types and the temperature at which the product creaming change is to be carried out; • set the BUZZER , if activated once in PHASES STRUCTURE it comes on at the set final cooling temperature. Use the keys to raise or lower the temperature at which the is tripped a second time; select a temperature between -10 °C and the set final temperature. Press the STOP key to return to the STEPS page. STEP 4 keys and then press ENTER to confirm. The adjustment (HEATING WITH TYPE OF MIXER) • Set final heating temperature using the °C …. + 110 °C; • Set the MIXER type X by scrolling through the 5 mixer types using the keys; these are MIXER AT STANDSTILL , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be heated a second time at the set final temperature and creamed with the chosen mixer setting. Press the STOP key to return to the STEPS page. STEP 5 keys then press ENTER to confirm; the adjustment range is +0 (HOLDING WITH TYPE OF MIXER) • Set holding time using the keys then press ENTER to confirm; the adjustment range is 0 … 999 minutes; the product will stay heated at the final temperature entered for Stage 4 for the time set on this option; • set the MIXER type by scrolling through the 5 mixer types using the keys; these are MIXER AT STANDSTILL , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be creamed with the chosen mixer setting for the time set on this stage. Press the STOP key to return to the STTEPS page. STEP 6 (COOLING WITH TYPE OF MIXER) • Set the final cooling temperature using the keys then press ENTER to confirm; the adjustment range is -10 °C … + 110 °C; the product in the vat will be cooled to the temperature entered set on this option; • set the MIXER type by scrolling through the 5 mixer types using the keys; these are MIXER AT STANDSTILL , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be creamed with chosen mixer setting until the final temperature setting for this stage has been reached. Press the STOP key to return to the STEPS page. STEP 7 • (HOLDING) Set the MIXER type by scrolling through the 5 mixer types using the keys; these are MIXER AT STANDSTILL , FAST MIXER (continuous high speed mixing), SLOW MIXER (continuous low speed mixing), FAST INTERMITTENT MIXER (fast mixing with pauses), SLOW INTERMITTENT MIXER (slow mixing with pauses). Then press ENTER to confirm the choice. The product in the vat will be creamed with the chosen mixer setting; the holding temperature will be as per the setting for Stage 6. Press the STOP key to return to the STEPS page. English Cream cooker 18 Z15.050 8.5 Programme structure - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; and 2 - carefully observe the position of the arrow on the left side of the options, select the PROGRAMME DATA option using the keys and press ENTER ; - On the next page use the keys to select PROGRAMME STRUCTURE and press ENTER . The display shows 2 options, ACTIVE STEPS and STEPS STRUCTURE. Use the keys to move the cursor arrow to the desired stage and press ENTER to proceed with setting as follows: ACTIVE STEPS • use the keys to select the stages to be activated in product processing, then press ENTER The activated stages are set in STAGES STRUCTURE. to confirm. STRUCTURE STEPS • The stages to be set are: 1 HEATING , 3 COOLING, 6 COOLING WITH MIXER. In stage 1 it is possible to carry out two mixer changes (type of product creaming) that intervene at the temperature set in WORK PARAMETERS, 3 activations of the BUZZER at 3 different heating temperatures between 0°C and the set final temperature; in stage 3 five mixer changes (type of product creaming) can be carried out and these intervene at the temperature set in WORK PARAMETERS and 3 BUZZER activations at 3 different temperatures between the heating temperature set in Step 1 and the final cooling temperature set in Step 3. Step 6 allows for only 2 mixer changes (type of product creaming): these changes intervene at 2 different temperatures between the heating temperature set for Step 4 and the final cooling temperature set for Step 6. English Operating instructions 8.6 19 Z15.050 Barrel capacity - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; - carefully observe the position of the arrow on the left side of the options, select the PROGRAM DATA option using the keys and press ENTER ; - on the next page use the of the tank. Use the processed. 8.7 and 2 keys to select FILLING LEVEL and press ENTER . The display shows a diagram keys to set HALF BARREL or FULL BARREL according to the product quantity to be Program data - More - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; - carefully observe the position of the arrow on the left side of the options, select the PROGRAM DATA option using the keys and press ENTER ; - On the next page use the keys to select the MORE option and press ENTER . The display shows the legend TEMP. DELTA SETTING. Use keys to increase/decrease the indicated value (the adjustment range is +1°C …. + 4 °C) and press ENTER X to confirm. This setting is used to keep the product contained in the vat at the set final heating and cooling temperatures (e.g. if TEMP. DELTA SETTING is + 3 °C with final heating temperature + 95 °C and cooling temperature + 4 °C the elements will come on when the temperature drops to + 92 °C and the refrigeration unit will come on when the temperature rises to + 7 °C). 8.8 and 2 Program from 1 to14 (preset) - Press the ON/OFF key . The display shows the last programme selected; then press the keys to display the 14 automatic preset programmes and choose the most suitable according to the product to be processed. Then press ENTER to confirm and activate processing. - The 14 automatic programmes have been set for different product types. To aid the right choice there follows a list of their characteristics and functions: English Cream cooker 20 Z15.050 1 - CUSTARD CREAM • heating at + 95 °C, fast mixer , buzzer ; STEP 2 holding for 5’ with fast mixer ; STEP 3 – cooling at + 70 °C with fast mixer , change slow mixer at + 50 °C, cooling at + 10 °C with slow intermittent mixer (30” on, 60” off), cooling at + 4 °C with slow mixer . 2 - BUTTER CREAM STEP 1 – heating at + 95 °C, fast mixer , buzzer ; STEP 2 - holding for 5’ with fast mixer ; STEP 3 - cooling at + 35 °C with slow mixer , buzzer ; STEP 5 - holding for 5’ with fast mixer X; STEP 6 cooling at + 4 °C with slow intermittent mixer (30” on, 60” off). 3 - BAVARIAN CREAM • STEP 1 - heating at + 20°C, buzzer at + 85°C with buzzer ; STEP 2 - addition of gelatine and , addition of whipped cream, removal of product; for 3'; STEP 3 - cooling 4 - GANACHE CREAM • STEP 1 - heating at + 95°C with fast mixer at + 26°C with slow mixer . ; STEP 2 - holding for 5' with fast mixer ; STEP 3 - cooling 5 - RICE CREAM • STEP 1 - heating at + 97°C, slow intermittent mixer (60" On - 30" Off), buzzer ; STEP 2 - holding for 30' with slow intermittent mixer (60" On - 30" Off); STEP 3 - cooling at + 40°C with slow intermittent mixe (60" On - 30" Off). 6 - MIX FOR ICE-CREAM • STEP 1 - heating at + 85°C with fast mixer ; STEP 3 - cooling at + 4°C with fast mixer .; 7 - MILK CHOCOLATE TEMPERING • STEP 1 - heating at + 35°C with slow mixer , heating at +45°C and change to fast mixer ; STEP 3 cooling at + 25°C with slow mixer , STEP 4 - heating at + 35°C with slow mixer ; STEP 7 - holding ; 8 - WHITE CHOCOLATE TEMPERING • STEP 1 - heating at + 35°C with slow mixer , heating at +45°C and change to fast mixer ; STEP 3 cooling at + 25°C with slow mixer , FASE 4 - heating at + 29°C with slow mixer ; STEP 7 - holding ; 9 - PLAIN CHOCOLATE TEMPERING • STEP 1 - heating at + 35°C with slow mixer , heating at +46°C and change to fast mixer ; STEP 3 cooling at + 25°C with slow mixer , STEP 4 - heating at + 30°C with slow mixer ; STEP 7 - holding ; 10 - FRUIT POCHE' • STEP 1 - heating at + 97°C, fast mixer ,buzzer ; STEP 3- cooling at + 55°C, buzzer holding with slow mixer ; STEP 6 - cooling at +10°C with slow mixer and buzzer ; , STEP 5 - 11 - FRUIT JAM • STEP 1 - heating at + 99°C, fast mixer , buzzer cooling at + 75°C with slow mixer and buzzer ; ; STEP 2 - holding with slow mixer ; STEP 3 - 12 - FRUIT GELATINE • STEP 1 - heating at + 100°C; STEP 2 - holding cooling at + 45°C with slow mixer and buzzer for 5' and buzzer ; ; STEP 3 - addition of gelatine and 13 - BÉCHAMEL SAUCE • STEP 1 - heating at + 98°C, slow mixer and buzzer at + 20°C with slow mixer and buzzer ; ; STEP 2 - holding for 5'; STEP 3 - cooling 14 - POLENTA • STEP 1 - heating STEP 5 - holding at + 98°C, fast mixer for 90' ; and buzzer ; STEP 2 - addition of flour and holding for 5'; English Operating instructions 8.9 21 Z15.050 Saving free programmes (from 15 to 24) - Press the ON/OFF key . The display shows the last programme selected: then press the MENU key options appear on the display; and 2 - carefully observe the position of the arrow on the left side of the options, select the PROGRAM DATA option using the keys and press ENTER ; - on the next page use the keys to select PROGRAM STRUCTURE and press ENTER . Firstly, shift the cursor to ACTIVE STAGES and press ENTER , programme the desired stages (according to the products to be processed) and confirm with the ENTER key. Then press the STOP key to proceed to STAGE STRUCTURE settings to carry out a MIXER change and/or use the BUZZER during processing. - proceed by pressing the STOP pressing ENTER , using the - using the STOP key, return to the main menu showing the programme with relative number then press ENTER to proceed with processing; - keep a written record of the programme number and relative settings so they can be re-entered if necessary. key and returning to the screen indicating WORK PARAMETERS; confirm by keys to set the values for the ACTIVE STAGES. English Cream cooker 22 Z15.050 9 PRODUCTION BEFORE STARTING PRODUCTION THE MACHINE MUST BE THOROUGHLY WASHED AND SANITISED (REF. SECTION 8). Avoid running the mixer dry (empty) as doing so could damage it. Note: if you expect to carry out two or more consecutive production cycles of the same / similar products you need not carry out washing between one cycle and the next. Before starting the mixer ALWAYS check that the fixing knob [16] is SECURELY TIGHTENED and that the relative seal [22] is IN GOOD CONDITION and DEGREASED. If the knob is accidentally unscrewed and falls in the vat during operation it will cause SERIOUS DAMAGE to the machine. To ensure good product quality observe the prescribed quantities and program the machine correctly. Avoid exceeding maximum quantities so as to prevent product overflow. Machine model 1/2 Product quantity in vat 1/1 (max.) 30 15 litres 30 litres 60 30 litres 60 litres — check that the extraction hatch is closed properly and pour the ingredients in the vat. Use only suitable ingredients in good condition. — press the ON/OFF key , use the keys treated and press ENTER ; to select the programme best suited to the product to be During the heating phase OPEN the lid [2] to aid steam release and so prevent formation of excess condensation as this would drip back into the product, damaging it. Re-close the lid [2] during the cooling stage when vapour release starts. Note: subsequently, if you wish to add ingredients during production without stopping the mixer, pour them into the vat via the cover grill. — wait until the cycle has been completed; Note: it is normal for the elements or cooling system to work DISCONTINUOUSLY even befor e the product reaches the programmed heating or cooling temperatures. If, however, you note that temperature excursion stops and programmed temperatures are never reached, refer to Section 11 - Malfunctions. English Operating instructions 23 Z15.050 — remove the product from the vat: • position a suitable, properly sanitised container below the extraction hatch; • FIRST open the extraction hatch completely and THEN press the FAST MIXING key particularly dense, assist its transfer into the container using the spatula; Note: alternatively use the SLOW MIXING key . If the product is to control extraction of small product quantities. • once the desired product quantity has been extracted, stop the mixer by pressing the FAST MIXING key close the extraction hatch; • in the event of partial product extraction, evaluate the quantity left in the vat and consequently modify the selected programme (see programme setting); • if, instead, you wish to extract all the product, open the cover and detach any dense product left, which will deposit on the bottom of the vat, from the mixer vanes (use the supplied spatula); • press the il FAST MIXING key • stop the mixer by pressing the FAST MIXING key and to extract the remaining product; again and close the extraction hatch. FATS CONTAINED IN THE INGREDIENTS ARE IDEAL BREEDING GROUNDS FOR BACTERIA. WHEN THE MACHINE IS NOT BEING USED IT IS STRONGLY RECOMMENDED THAT YOU WASH, DISASSEMBLE AND SANITIZE EVERY PART THAT COMES INTO CONTACT WITH THE PRODUCT WITH THE UTMOST CARE (REF. SECTION 10). 10 WASHING AND SANITISATION 10.1 Simple rinse - pre-wash To eliminate product residue it is possible to carry out a brief rinse between two consecutive cycles. — Close the extraction hatch. Pour warm water into the vat up to the half-full level; — close the lid and press the SLOW MIXING key leaving the mixer to run briefly; It is pointless and damaging to run the mixer for long periods. The lack of lubrication (provided, instead, by the ingredients during production) could wear the mixer or vat. Do not switch on heating elements or the cooling system without good reason for doing so. WARNING: DO NOT press the FAST MIXING key because it would cause violent, upward splashing of water. — stop the mixer, place a recipient under the extraction hatch and gradually open the latter to remove the water from the vat. English Cream cooker 24 Z15.050 10.2 Disassembly of parts To aid washing and hygiene, all parts that come into contact with the product can be removed quickly and simply by the user without the need for tools. — Carry out a rinse (ref. Par. 10.1) to gain access to parts more easily. IT IS DANGEROUS TO CARRY OUT THE FOLLOWING TASKS WITH THE MACHINE POWERED. SET THE GENERAL SWITCH TO OFF BEFORE PROCEEDING! — Extract the pins [13] from the hinge and remove the cover [1]. — Remove and disassemble the mixer: • unscrew the knob [16] and extract the mixer [15]; • remove the safety spring [17] and remove the side scrapers [18]; • remove the lower scraper [19]. 10.3 Washing All parts which come into contact with the product must always be washed and sanitised thoroughly in compliance with the health standards in force. IT IS DANGEROUS TO CARRY OUT THE FOLLOWING TASKS WITH THE MACHINE POWERED. Note: to ensure the machine has a long working life you are advised not to use water that is too hot, solvents, abrasive detergents or rough sponges, especially on plastic parts. — Clean the fixed parts of the machine thoroughly with water and detergent: • place a suitable recipient under the chute and open the extraction hatch; • clean the vat outlet using the supplied pipe cleaner; • clean the seal [21] of the extraction hatch thoroughly; • clean the upper surface and the inside of the vat; • unscrew the knob [20] and remove the chute [7]; • clean the front panel and its parts; • clean the side panels and the rear panel. DO NOT ALLOW WATER OR OTHER LIQUIDS TO PENETRATE THE INTERIOR OF THE MACHINE. — Wash all parts disassembled by the user separately after removing them from the machine as described in Section 10.2. Use warm water and a suitable detergent, then rinse with fresh water. English Operating instructions 25 Z15.050 • Wash the plastic scrapers with a brush to remove residues from the coupling fissures. • Wash the mixer, using the supplied pipe cleaner to reach inside the central sleeve. • Wash and degrease the seal [22] of the mixer fixing knob. • Wash the chute and cover. DO NOT disassemble the steel grill and lid from the cover. — Dry all parts. 10.4 Reassembly of parts — Assemble the mixer: • assemble the lower scraper [19] on the mixer [15]; • assemble the side scrapers [18], positioning them as illustrated in the diagram, and insert the safety spri [17]; Insert the mixer gently inside the vat, keeping it in a vertical position and without dropping it. During insertion check that the scrapers are positioned correctly. • the shaft coupling [27] must be inserted in the fissure [28] on the sleeve of the mixer; • the fixing knob [16] of the mixer must be SECURELY TIGHTENED. Before securing the fixing knob [16], always check that the seal [22] is in good condition, is in its seat and is NOT GREASY, as it must stop the knob from accidentally unscrewing. If the knob falls into the vat during operation it will cause SERIOUS DAMAGE to the machine. — Position the cover [1] and insert the pins [13] from the hinge. — Lubricate the seal [21] and sealing surface [23] on the extraction hatch thoroughly. Use FOOD-COMPATIBLE grease (e.g. Vaseline). Failure to lubricate will cause rapid wear of the seal and hatch, causing product LEAKS during work. — Re-assemble the chute [7] and tighten its fixing knob [20]. 10.5 Sanitisation The sanitisation procedure is similar to the rinsing task but must be carried out with a solution of warm water and disinfectant for food machines. See instructions for information on method of disinfectant use and dosage. After sanitisation rinse with water only (only where specifically required). After sanitisation close the cover and do not touch parts that come into contact with foods and do not dry them with cloths or paper. Check that all the water has flowed out of the vat. If necessary, briefly rotate the mixer to remove all residual water. English Cream cooker 26 Z15.050 11 MAINTENANCE 11.1 Routine maintenance (user) If the machine is used correctly and always washed with care, maintenance will be limited and simple. The frequency with which the following tasks must be carried out depends on working conditions and intensity of use of the machine. — During routine operation: • check that the machine reaches and maintains programmed temperatures without any difficulty; • check that there are no unusual noises; • keep the external panels, the surrounding area and the floor underneath the machine clean. Dust, fragments of paper or other small objects can get into the machine via the ventilation slits and compromise machine performance. — During disassembly and wash procedures: • check that machine parts are in good condition; • change the mixer scrapers when they show signs of wear; these may appear as changes in the scraping profile or residual (burnt) product on the surface of the vat; • periodically disassemble and check the seals [21] (of the extraction hatch) and [22] (of the mixer fixing knob). If they are worn or damaged, replace them with original spare parts; • remember to DE-GREASE the mixer knob and relative seal; • remember to LUBRICATE the hatch sealing surfaces and seal. Use FOOD-COMPATIBLE grease such as Vaseline; Do not apply leverage between seals and their seats with sharp objects. periodically check that the seals [G] shown in the diagram are in good condition and change them if they are broken, worn or swollen (in the latter case they tend to come out of their seats). Use only original seals made of food-quality rubber. The supplied spare parts kit contains a complete set of seals with manufacturer-approved characteristics. G To change the seals correctly proceed as follows: G 093 - remove the old seals using a sharp object, preferably non-metallic, making sure seats are not scratched; - eliminate all traces of grease from the seat and the new seal before replacing. • always keep a stock of spare seals and scrapers: when ordering refer to the Spare Parts section of the Technical Handbook; • run a visual check to ensure the power lead is in good condition. Internal parts (to which the user MUST NOT gain access) must only be inspected by the Assistance Service. English Operating instructions 27 Z15.050 11.2 Checking safety devices Every three months check that all safety devices are working properly by carrying out the following test: — if necessary switch off the machine by pressing the ON/OFF key . Rotate the General Switch to position "0". If the General Switch works properly the POWER warning light must go out; — open the cover and remove the mixer; — check that the protection grill [24] is in good condition and secured properly; — close the cover and rotate the General Switch to position “1”; — press the ON/OFF key and then the SLOW MIXING key (the mixer shaft must start). Then open the cover. If the magnetic contact on the cover is working properly the mixer shaft will stop immediately and the display will read "ooo" (three small squares). If the machine works as described the safety devices are working properly. THE MACHINE MUST NOT BE USED IF ONE OR MORE SAFETY DEVICES IS MALFUNCTIONING OR DAMAGED! 11.3 Annual maintenance Periodically (depending on the ambient conditions in the workplace) and, in any case, at least once a year, have the Assistance Service carry out a general inspection of the internal parts of the machine. ANNUAL MAINTENANCE MUST ONLY BE CARRIED OUT BY THE AUTHORISED ASSISTANCE SERVICE, WHICH HAS THE REQUIRED TOOLS. MAINTENANCE TASKS THAT ARE THE EXCLUSIVE DOMAIN OF THE ASSISTANCE SERVICE CAN BE DANGEROUS IF CARRIED OUT BY INEXPERT PERSONNEL AND MUST, THEREFORE, NEVER BE CARRIED OUT BY THE USER. 12 PERIODS OF INACTIVITY — If you do not expect to use the machine for a prolonged period proceed as follows: • wash the machine thoroughly (see Section 10); • cut the electrical power supply via the cut-off switch that fitted during installation and remove the plug from the socket; • machines with WATER condensation: close the water tap and release the pressure in the delivery hose by unscrewing a fitting. It is recommended that you remove both the delivery and outlet hoses and drain the water from them. After a long period of inactivity check that they are not cracked or damaged and change any fitting gaskets. With temperatures below 0°C it is ESSENTIAL to eliminate from the machine any water that might freeze in the condenser or pipes/hoses; freezing water can cause SERIOUS DAMAGE to the refrigeration system. Contact the Authorised Assistance Service. • if the machine is to be stored in a different area, gather together all the documentation, including this manual, and attach it to the machine (e.g. by placing it in the vat). — If you wish to put the machine out of service permanently proceed as follows: • make the machine unusable by cutting the power lead (after removing the plug from the mains socket!); • do not disperse machine coolant gas or oil into the environment; • dispose of and/or recycle materials according to local standards in force. English Cream cooker 28 Z15.050 13 TROUBLESHOOTING IF YOU DETECT A MALFUNCTION DIFFERENT FROM THAT DESCRIBED, IT IS RECOMMENDED THAT YOU CONTACT YOUR AUTHORISED ASSISTANCE SERVICE DIRECTLY. The machine does not work or shuts down during operation … … and the POWER WARNING LIGHT DOES NOT COME ON. Cause: the plug is not inserted in the socket correctly or the socket switch is turned off. Cause: no voltage on a phase. Have fuses and/or system connections checked by a qualified technician. WARNING: THE OTHER PHASES COULD BE LIVE. Cause: no mains power or no socket power. Check that circuit breakers, all-pole disconnector switches and safety cut-out switches on the electrical system upstream from the socket are closed. If they are not make sure no-one is carrying out repairs before closing them. Cause: an electrical system fuse has blown. Identify and eliminate the cause of the overload and change the fuses with suitably-rated replacements. Cause: the socket is damaged. Have it changed by a qualified technician. Cause: the power lead is damaged. Remove the plug and contact the Assistance Service. CUT THE ELECTRICAL POWER SUPPLY BEFORE TOUCHING DAMAGED WIRING! Cause: internal machine fault. Contact the Assistance Service. The POWER WARNING LIGHT COMES ON , yet the machine still does not work. CUT THE ELECTRICAL POWER SUPPLY IMMEDIATELY via the General Switch. Note: The alarm is rarely triggered but this does occur under certain conditions. Therefore, before declaring the machine faulty, switch it off for a time to allow temperature stabilisation (30…60 minutes), try using it again and see if the alarm is tripped again. ALARMS PAGE Cause: the cover is not correctly closed and tends to come open. Cause: the cover magnet is damaged. Contact the Assistance Service. THE MAGNETIC CONTACT AND RELATI VE M AGNET ARE IMPORTANT SAFETY DEVICES! English Operating instructions 29 Z15.050 Cause: the refrigeration system compressor electrical safety device has been activated following a current overload. Switch off the machine, wait a few minutes and retry. If the inconvenience is not eliminated or recurs frequently, contact the Assistance Service. Cause: no power on a phase. Under such conditions the compressor generates an electrical overload on the other phases and this trips the electrical safety device. Cut the power supply to the machine and have fuses and/or system connections checked by a qualified technician. WARNING: THE OTHER PHASES COULD BE LIVE. THE MACHINE MOTORS WILL BE DAMAGED IF THEY RUN WITH AN UNPOWERED PHASE. Cause: the mixer electrical safety device has been activated through over-use or mechanical overload. Check that the product in the vat is not too thick and that there are no other causes of mechanical strain, switch off the machine, wait a few minutes and try again. If the inconvenience is not eliminated or recurs frequently, contact the Assistance Service. Note: in some cases it may be necessary to wait up to 30 minutes for the overload devices to cool down. Cause: the refrigeration system safety pressure switch has been activated following excessive strain (REPEATED STARTS TO BE AVOIDED, high pressure, overheating). Switch off the machine, wait a few minutes and restart. If the inconvenience is not eliminated or recurs frequently, contact the Assistance Service. Cause: Fault in refrigeration or control electronics systems. Contact the Assistance Service. (see also "Refrigeration insufficient or incorrectly deactivated”) Cause: Fault in glycol system. Contact the Assistance Service. Cause: Fault on heating elements. Contact the Assistance Service. Cause: because of air bubbles in the glycol system the pump is unable to circulate it correctly. Could be caused by a leak or because the machine has been laid on its side or turned upside-down (NEVER DO EITHER). Contact the Assistance Service. Cause: the glycol system pump is faulty. Contact the Assistance Service. Causa: the glycol temperature sensor is faulty (disconnected or out of tolerance). Contact the Assistance Service. Cause: the control circuits are unable to cut the power supply to the glycol system elements (which therefore stay on): the relative control switch is probably jammed. Contact the Assistance Service. English Cream cooker 30 Z15.050 Cause: the control circuits are not able to cut power to the compressor (so it therefore stays on): the relative control switch is probably jammed. Contact the Assistance Service. Cause: the glycol temperature sensor is faulty (short-circuit) or the relative wiring is damaged. Contact the Assistance Service. Cause: the machine is running dry or with not enough product. Restore minimum product quantity (at least 1/2 vat). Note: if you program a very high HEATING TEMPERATURE it is more probable that the machine will trip this alarm (however, this only happens under certain conditions). Cause: the machine has been forgotten in MAINTENANCE mode with HEATING and product liquids have completely evaporated (the product is "burning"). Clean and restart a new cycle with fresh product. Cause: the product temperature sensor is faulty (disconnected or out of tolerance). Contact the Assistance Service. Cause: the product temperature sensor is faulty (short-circuited) or the relative wiring is damaged. Contact the Assistance Service. Cause: control circuits are unable to cut power to the compressor (which stays on): the relative control switch is probably jammed. Contact the Assistance Service. The machine repeatedly trips the electrical safety devices or the power supply fuses. Cause: electrical power system rating not high enough to power the machine. Electrical characteristics of safety devices or fuses unsuitable. Fault inside the machine. Contact the Assistance Service. Refrigeration insufficient or deactivated incorrectly. Machines with WATER CONDENSATION: Cause: the condensation water flow has been interrupted or is insufficient. Water pipes are choked/kinked. Do not squeeze them or bend them too tightly. Condensation water tap(s) are partially or completely closed. The pressure-operated water valve must be re-adjusted or is broken. Contact the Assistance Service. Note: to check whether the water flows correctly and the pressure switch is adjusted correctly just detach the water outlet hose momentarily (at the end not connected to the machine) Water must only flow out when the refrigeration system is working. Prolonged absence of condensation water can DAMAGE the machine. English Operating instructions 31 Z15.050 Cause: incoming water temperature is higher than recommended (ref. Section 6.4 - Connection to mains water). Cause: the compressor has overheated due to lack of ventilation. Clean the slits externally and restore minimum air gaps at the sides of the machine. Note: Cause: in some cases it may be necessary to wait up to 30 minutes for the overheat protection devices to cool down. fault in refrigeration or electronic control systems. Contact the Assistance Service. Special machines with AIR condensation: Cause: there are obstacles too close to the air condenser. Restore the minimum gap as stated in the Technical Handbook. Ambient temperature is too high and condensation is insufficient. The air condenser is dirty. Have it cleaned by the Assistance Service. The condenser fan is not working. Contact the Assistance Service. Fault on refrigeration system or control electronics. Contact the Assistance Service. Odd noises. Noise is normally generated by the vat when mixing takes place. Cause: the mixer scrapers might be damaged or excessively worn and a layer of dry product has formed between mixer and vat. Change the scrapers. Mixer and/or vat are damaged or excessively worn. Contact the Assistance Service. The mixer and/or compressor motors vibrate excessively and/or work irregularly. Cause: no power at one of the phases. Have fuses and/or system connections checked by a qualified technician. WARNING: THE OTHER PHASES COULD BE LIVE. The machine motors will be DAMAGED if they are run with one of the phases unpowered. The noise DOES NOT come from the vat or can also be heard when not mixing. Cause: fault inside the machine. Contact the Assistance Service.