UNISON SCOTLAND REGION
PART TIME RMS CLERK
JOB DESCRIPTION
Grade:
8
Salary:
£23,213 pro rata
Hours:
17.5 hours
Location:
Edinburgh
Reports to:
Office Manager
Accountable to:
Scottish Secretary
Overall Summary
The post holder will join a team responsible for undertaking the day to day duties of maintaining the UNISON
Replacement Membership System. The department will be collectively responsible for membership within the
region.
Key Tasks and Responsibilities
Clerical/Administrative
v To work with this fully integrated national membership/subscription database within the RMS office based team
and provide support and liaison to Branch RMS Administrators (or specified contacts) of your designated area.
v Data entry/processing and working to the requirements of the Data Protection Act as outlined within the
approved RMS Training Course.
v To adhere to agreed policies and procedures utilising standard documentation e.g. application forms,
membership cards & carrier, labels and standard letters.
v To process Branch Officer and Steward accreditations.
v To cover for reception and switchboard as and when required.
Communications/Co-ordination
v To be responsible for dealing with all membership/subscription enquiries, including banding, for your area and
be an effective source of communication/information.
v To be involved and participate in team meetings in order to ensure the department’s services are continuously
developing and improving.
Development Strategies
v To assist, in conjunction with other appropriate staff, in ensuring that the department’s services are
continuously developed in accordance with the strategic objectives of UNISON nationally and regionally.
General/Other
v Any other duties appropriate to the general role of Clerk.
RMS CLERK PERSON SPECIFICATION:
RMS CLERK
UNISON is an equal opportunities employer, committed to providing equal opportunities regardless of race, marital
status, gender, sexuality, disablement or age. This Person Specification is designed to help members of
Interviewing Panels judge the qualities of interviewees in a systematic and consistent way and in accordance with
UNISON's equal opportunities policy. It is given to all job applicants for information.
Clerical/Administrative
v A general understanding and experience of working with database systems.
v A very high standard of accuracy in recording of information.
v Ability to work pro-actively using own initiative.
v Ability to work to deadlines and manage workload.
v Ability to work under pressure.
v A high standard of numeracy.
v An understanding of technical IT support.
Communications/Co-ordination (Internal and External)
v Good communication skills (written and verbal) and a commitment to developing good communications and
positive working relationships with members and colleagues within the region, at national level and with outside
organisations.
v Good telephone manner, patience and understanding.
v Ability to work effectively with other staff and as part of a team.
v Ability to assist in delivery of training and learning support if required
General
v Confidentiality.
v Knowledge of and commitment to the trade union movement and the aims and values of UNISON
v Commitment to providing quality services for members and branches, and meeting standards.