Miscellaneous Fees
Account Closure Within 90 Days of Opening
Account Reconciliation (1/2 Hour Minimum)
Account Research (1/2 Hour Minimum)
Account History
Bank Initiated ACH Credits/Debits
Fee Schedule - Consumer
Effective October 1, 2015
Online Banking/Mobile Banking
Use your PC or mobile device to check balances, view account
activity, view E-Statements, transfer funds between internal
or external accounts, view images of paid checks online and
more.
E-Statements & E-notices
View and Print Check Images
Mobile Banking
Mobile Deposit
Bill Payer
On Demand Transfer
Transfer funds between
your Citizens Bank account
and your accounts at another
financial institution
No Charge
No Charge
No Charge
No Charge
No Charge
Outgoing - $1.00/transfer
Incoming – No Charge
Telephone Banking
Contact Us at 262.363.6550 OR Toll Free 1.877.546.5868
24 Hour Automated Service
Non-Automated Telephone Transfer
No Charge
*
$2.00/request
ATM & Debit Cards
Information related to ATMs owned and operated by Citizens
Bank is available at any of our branches or on our website.
ATM Transaction Fee
Citizens Bank ATM
Non-Citizens Bank ATM
Non-Customer
ATM Deposit Adjustment
Annual Debit Card Fee
Replace Debit Card (Annual Basis)
First Card
Second Card
Third or More Card(s)
Replace Debit Card – Rush Fee
Change/Reissue PIN for Debit Card
PIN Mailer
Transactions Conducted Outside the US
No Currency Conversion
Currency Conversion
No Charge
$2.00/item**
$3.00/item
$10.00/item
No Charge
$5.00
$15.00
$20.00
$45.00
$2.00/request
$2.00/request
0.08% transaction
1.00% transaction
Wire Transfers – Bank Customers ONLY
Domestic Incoming
Domestic Outgoing
International Incoming
International Outgoing
$10.00/wire
$25.00/wire
$15.00/wire
$60.00/wire
$30.00/account
$30.00/hour
$30.00/hour
$5.00/account
Outgoing - $1.00/item
Incoming – No charge
$1.00
Balance Inquiry
CD Rom (PC Format Only)
Unlimited Documents
$30.00/CD
CD Rom (Mac/Apple Format)
Up to 12 Months of Documents in PDF
$35.00/CD
Each Additional Year of Documents in PDF $5.00/year
On-Us Check Cashing for Non-Customers
$6.00/check
Coin Counting
Customer
No Charge
Non-Customer
10% of total
Collections (Incoming or Outgoing)
$30.00/item
Deposit Bags:
Locked Deposit Bags
$20.00 each
Banking Deposit Bags
$5.00 each
Deposited or Cashed Item Returned Unpaid
$12.00/item
Duplicate Copies of Items
$5.00/item
Includes statements, 1099 statements, deposit or
withdrawal tickets, copies of paid checks and other
bank documents
Fax (Incoming or Outgoing)
$2.00/page
Large Outgoing Item Returned ($2500 and Over) $12.00/item
Legal Processing Request
$75.00/item
Medallion Signature Guarantee
$20.00 each
Notary
Customer
No Charge
Non-Customer
$5.00/request
Photocopies
$0.25/page
Recording / Legal / Payoff Statement Fee
$15.00
Statement
Duplicate Monthly Statement
$10.00/month
E-Statements
No Charge
*
Printed Statement (Checking Only)
$3.00/account
Returned Undeliverable
$5.00/item
Stop Payment
$30.00/item
Transfer IRA to a New Custodian
$40.00
Written Account Verification
$5.00/request
Traveler’s Checks & Gift Cards
American Express – Regular Traveler’s Checks
Customers Only
Gift Cards
No Charge
$5.00/card
*Waived for customers age 65 or better.
**There may be additional fees imposed by other institutions or
ATM owners when using Non-Citizens Bank ATMs.
Overdraft/NSF – Related Charges
International Transactions – Bank Customers ONLY
Fees apply when overdraft is created by check, in-person
withdrawal, ATM withdrawal, or other electronic means.
No overdraft fees will be charged if your Account is overdrawn
by $5 or less after posting all transactions at the end of a
business day.
Due to the high cost of collection services imposed by
correspondent banks, checks drawn on banks in foreign
countries (with the exception of Canada) with a value less
than $100.00 in US currency cannot be accepted for
redemption or collection.
Overdraft Item PAID
Overdraft Item RETURNED
Overdraft Protection Transfer (New Account)
Sweep Fee – Overdraft
Sweep Fee – Balance Maintenance
Canadian Checks Deposited in US Dollars
$5.00/check
Redemption or Collection of Foreign Checks, Travelers
Checks, or Currency
$20.00/order + costs
Order Travelers Checks or Currency in
Foreign Denominations
$20.00/order + costs
$30.00/item
$35.00/item
$30.00 annually
$5.00/item
$30.00 annually
Official Bank Checks – Bank Customers ONLY
Limitations on all Money Market and Savings Accounts
Good Life Club members receive cashiers checks and personal
money orders at No Charge.
Federal Reserve Regulation D limits the total number of
withdrawals made by check and telephone, online banking
and overdraft protection, as well as preauthorized
withdrawals (including card based purchases, automatic
transfers and wire transfers) to six (6) per calendar month for
savings and money market accounts.
Cashiers Check for Amounts Over $200.00
Personal Money Orders
$3.00/item
$2.00/item
Dormant Accounts
Any checking or savings account with no customer initiated
deposit or withdrawal for one year and has a balance of less
than $100.00 will be charged a $6.00 “inactive” fee quarterly
on January 1, April 1, July 1 and October 1. No service charge
will be assessed if you maintain a balance of $100.00 or more
or if you made at least one deposit or withdrawal transaction
during the past year. The fee is waived on custodial accounts
for minors.
Health Savings Accounts
Minimum balance of $100.00 required
Setup Fee
Transfer Fee
Minimum Balance Fee
$25.00
$40.00
$3.00
Safe Deposit Boxes
Automated billing of fees reduces annual fee by $5.00 and an
additional $5.00 for Good Life Club members annually. Box
depth approximately 22”.
Rent:
3x5
5x5
3 x 10
5 x 10
10 x 10
Replace Lost Key
Drilling Fee
Late Fee (27 days past due)
$25.00/year
$35.00/year
$45.00/year
$55.00/year
$80.00/year
$25.00/key
$175.00
$10.00/box
Excessive Withdrawal Fee
(over six pre-authorized withdrawals)
$10.00/calendar month
See account disclosures for additional information.
Account Access
Online Banking
View and manage your accounts
and apply for mortgage loans at
CitizenBank.com
Mobile Banking
View and manage your accounts,
including mobile deposit, by
downloading our free apps for
Android™, iPhone® and iPad®
Telephone Banking
Toll Free
262.363.6550 OR
1.877.546.5868
A Personal Banker at any of our locations can answer
questions regarding our fees or accounts.
Call us at 262.363.6500.
Visit us at CitizenBank.com to find a branch office near you.
Download our free apps for Android™, iPhone® and iPad®