CASE STUDY– SULTAN QABOOS UNIVERSIT Y,OMAN (SQU) C A F E T E R I A S E R V I C E S & H O S T E L S E C U R I T Y M A N A G E M E N T Sultan Qaboos University is the realization of the promise announced by His. Majesty Sultan Qaboos Bin Said during the 10th anniversary of Oman’s National Day in 1980. Construction started in 1982 and the first Sultan Qaboos University students were enrolled in 1986. In accordance with the Royal Directives of His Majesty, The University commenced with five colleges; namely Medicine, Engineering, Agriculture, Education and Science. Furthermore the College of Arts was established in 1987, following the College of Commerce and Economics which was developed in 1993. The College of Law joined the University in 2006 and finally the College of Nursing was established in 2008 PROBLEM: PROBLEM Sultan Qaboos University (SQU) provides catering services to their students and staff and also provides hostel facilities for the female students. There are students in excess over 45000 who avail catering and hostel services as per different schemes and affiliated courses. The catering services have been outsourced to catering contractors who manage around 35 canteens scattered around the university campus. SQU wished to implement a solution that would ease the management of printing and issuing of coupons, reconciling contractor claims and also help them manage access to female students’ hostels. Need was to centrally maintain the database of all students records and verify online with central server on ORACLE database and also to trigger printer coupons based on authenticity. BioEnable Technologies Pvt Ltd, www.bioenabletech.com THE CHALLENGE C A F E T E R I A S E R V I C E S & H O S T E L S E C U R I T Y M A N A G E M E N T SQU’s old system issued pre-printed coupons to students depending on their eligibility which, the students exchange for free meals in the canteens. Different coupons were used for breakfast, lunch and dinner. The catering subcontractors used these coupons to present monthly payment claims. SQU reconciled contractors’ claims against their record of coupons issued and remitted payments to contractors accordingly. Some of the limitations of the current manual system were • Managing the issue of coupons to students and maintaining the records of the same was time consuming, complex and error prone • Reconciliation of contractor claims with SQU’s record of coupons issued was also time consuming, complex and error prone. • The coupons issued to students were being misused F E M A L E R E S I D E N T Each female student was required to mark their attendance before retiring at the end of the day. The attendance record was used to ensure the safety and security of female residential students. This was a manual system and had the following limitations: • There were be proxy signing. • It was difficult to ensure all students were signing in regularly • It was difficult to determine those students who were present in the hostel premises from those who were not. S E C U R I T Y S Y S T E M THE SOLUTION After extensive study and analysis, the IT Group determined system that a Biometric Fingerprint Recognition Technology based solution. The canteen and hostels will be equipped with FRTs and printers (printers in canteens only) that will verify the students’ identity using their fingerprint as the basis for such verification. For the canteens, Oracle based back end systems will validate the student’s eligibility to each meal session (breakfast, lunch, dinner) and automatically print coupons based on the success of the validation. The objectives of the proposed solution are: • Provide SQU with a fast and efficient mechanism to manage and maintain records of meals availed by students • Reduce the complexity and time consumed in reconciling contractor claims against meals availed • Minimize the potential for misuse of meal coupons in canteens • Eliminate proxy signing in the hostels • Have current and accurate information on the IN status of female residential students SYSTEM ARCHITECTURE As per mandatory requirement of SQU, Five Fingerprint per student was taken taking the total count of fingerprint database to over 2,00,000 fingerprints. To handle this huge database and also to provide matching in fastest possible time frame Bioenable Followed AFIS architecture with database designed on ORACLE FP Data Management Matching and Reporting Browser interface Event recording DB Server Work Station Browser Interface on general workstations Web Based Reporting S/w LAN /TCP/IP Network Location 4 Location 3 Location 1 Location 2 IMPLEMENTATION DETAILS Initially as a pilot a complete working system in the main student cafeteria was implemented. There were 12 biometric readers located in the entrance areas to the cafeteria, and daily these network attached systems authorize more than 3000 meals. After the pilot the total system was implemented including the following • Supply of over 120 Biometric Fingerprint Recognition Terminals • Supply of over 120 Receipt Printers • Supply of 50 Hamsters (USB Based Fingerprint Scanners) used for registration • Customization and Development of SQU specific programs • Installation of equipment in designated areas C U R R E N T S T A T U S : BioEnable provided complete turnkey solution for this requirement and its working satisfactorily for last 5 years BioEnable Technologies Pvt Ltd, www.bioenabletech.com