Industry Plays Vital Role in Laboratory Medicine by James J. Griffitts, M.D. Industry exists because there is a market for its products. One such market, the medical laboratory, has greatly expanded with the mounting demand for its services by a population able to pay for them through personal income, private or governmental i n surance, or other means. The need for professional laboratory personnel and their supporting staff also rises with the institution of new procedures. Dr. Grilfitts, pathologist, is president of Dade Division, American Hospital Supply Corporation, Miami, Florida. Scores of talented professionals in medical laboratories are capable of making complex instruments, fine reagents, calibrated glassware, and many other products offered by manufacturers, but lack the necessary time and facili- ties. Thus occupied, moreover, they w o u l d be wasting precious talents. Downloaded from http://labmed.oxfordjournals.org/ by guest on September 29, 2016 The plant and offices of Dade Supply Division, Hospital Supply Corporation, Miami, Florida. The manufacturing industry offers products which, because they are easily available and convenient to use, are readily sold. Industry is concerned that its products are competitively priced and that their performance meets at least a minimum standard in order to gain the approval of the medical laboratory. Hence, competition among manufacturers and suggestions from laboratory professionals help to insure both high quality and prices that will satisfy the demands of the market. Other pressures are brought to LABORATORY MEDICINE • MARCH 1970 45 Industry is beholden to many professional laboratory people who have devised ways for improving health care. Most of the products sold by our own company (Dade Division, American Hospital Supply Corporation) have stemmed from the knowledge and discoveries of people on the laboratory "firing line." To cite a few outstanding examples of the impact of scientific discoveries on today's products: Rabbit brain thromboplastins originating from the work of Armand Quick; the transaminase enzyme substrates of Karmen and LaDue; the starch substrates of Michael Somogyi for measuring amylase activity; and the more recent thyroxin test technics stemming from the work of Murphy and Pattee. Although we ascertain the size of our market and often refine processes and components sub46 LABORATORY MEDICINE • A typical vial-filling operation in manufacturing of liquid products that do not require sterile filling technics. Automated products such as these assure constant fill accuracy and uniform vial-to-vial characteristics in a given lot number of finished product. mitted to us by clinical laboratory scientists in order to lessen their cost, increase their stability, or improve their quality; we recognize that such procedures usually originated in medical laboratories. For the manufacturing and quality control of many products for the clinical laboratory, industry retains professional laboratorians whose viewpoint is very close to that of its customers. Thereby, some developments also originate outside the medical laboratory, but less frequently than within the medical field itself. MARCH 1970 Industry's employment of professional laboratory personnel and their involvement in professional societies contribute greatly to good relations between the laboratory and industry. Perhaps the most important contribution that industry has made to pathology and medical laboratories is the abundant production of instruments, reagents, and manifold additional materials. In recent years, for example, the accessibility of reliable substrates and indicators for enzyme Downloaded from http://labmed.oxfordjournals.org/ by guest on September 29, 2016 bear on industry in the form of government regulation, voluntary standards of societies, and even specifications submitted by individual users. For example: 1) the minimum requirements of the Division of Biologies Standards of the National Institutes of Health sets standards of potency for blood grouping and typing serums, which must be met before distribution can be made across state lines; 2) the cyanmethemoglobin standard is widely accepted as a requirement resulting from actions of professional societies, and 3) comparative inter-laboratory surveys in clinical chemistry often require "tailor-making" materials for special applications. The freedom of going into business is widely cherished by Americans, and its success or failure is not dependent merely on meeting imposed minimum standards, but on supplying the best products and services that it possibly can, the quality of which will be judged in the end by those w h o use them. reactions has enabled their accurate and timely use, even in the smallest hospitals. In the same way, industry has helped develop techniques for hematology, m i crobiology, serology, and other subdivisions of laboratory medicine. To expand the use and thereby the sale of a product, industry often provides technical information with each purchase. W i t h o u t such initiative on the part of industry, and its wide distribution of products, information regarding countless tests w o u l d be obtainable only by the mailing of patients' samples, or moving the patients themselves, to distant laboratories. It is characteristic of America that it enables the wide dispersal Downloaded from http://labmed.oxfordjournals.org/ by guest on September 29, 2016 Even though extensive quality control systems are used during entire manufacturing processes, the final "proof of activity" is confirmed by multiple testing under laboratory conditions. This is an atomic absorption instrument used to assay sodium, potassium, magnesium, lithium, copper, iron and other elements. A typical multi-channel automated analysis system used routinely in assaying clinical chemistry products. Such automated systems as well as manual technics are used in final testing and quality assurance of individual lot numbers of finished good products. of benefits and abilities to the remotest corners, in contrast to the tendency in some countries to hoard knowledge and talent within powerful centralized institutions. Motivated by its constant concern for its own welfare, and by its recognition of the mounting demand for laboratory services and the shortage of people to perform such services, industry has created yet another servant for laboratory medicine—automation — through time-saving, cost-reducing machines, so that all suitable work requested can be speedily, even miraculously, done. Engineering know-how from great industrial complexes w i l l pay increasing heed to the needs of the medical laboratory. The adaptability of machines to repeti- tive procedures on demand may be the only means of performing the volume of work required in the future; and again, its quality and the cost of its performance will be the responsibility of the laboratory professional. There is another function of industry which strengthens its bonds to laboratory medicine. Most of industry employs advertising to aid the sale of its products. In directing its advertising to focal points of its market, industry is also promoting, to a great extent, the dissemination of scientific information by such means as the publication you are now reading. Here, too, standards for performance must be upheld, and we in industry will be guided by the professionals. LABORATORY MEDICINE • MARCH 1970 47